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Dupont Tire & Auto Inc
330 Wade Hampton Blvd, Greenville, SC 29609, United States
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Dupont Tire & Auto Inc

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Pa
Review №1

I was stranded in south Carolina until I could get my car worked on and the guys there squeezed me in immediately. They are awesome people. Loved them.

La
Review №2

Great people, helped me out today with a nail in my tire and a burnt out headlight (I had the bulb, but 3 other places couldnt replace it!). Ill definitely be back, soon for an oil change, then whatever else I need in the future!

Ki
Review №3

I love DuPont I get my oil change there they do a wonderful job every time there polit and very professional in every way I wouldnt go anywhere else..keep up the hard work DuPont ...

Ni
Review №4

Richard at DuPont went above normal service last night and helped me out with my car after hours, I greatly appreciate his time an knowledge. I will be back soon! Thank you

Be
Review №5

My transmission went out on Sept 2. I did not get my car back until Sept 18, two days later the transmission that they put in there which was used went out. Now my car is back in the shop there. My car has been in their shop for over a month now other then the two days I had it. And today I have caught them in not one, not two, but too many lies to count. I told them I did not want another used transmission and they said that was fine and they wld get my warranty company to refund them the amount for the used transmission and I could pay the difference which I did ($1000). Since today they were caught in so many lies I contact my warranty company and the warranty company informed me that back on Sept 2, DuPont auto did contact them but chose to use a transmission they already had instead of my warranty company sending a transmission from one of the vendors they use. And that they can not been contacted since then. As of today I have paid $1500 in rental car fees as well. This company will not call you back and continues to blame everyone else. When I mentioned my attorney they said we will not sell you anything else... like it’s my fault it’s now been over a month. This is ridiculous! And I still do not have my vehicle back nor have they even ordered the new transmission, even though everyday they tell me it’s on the truck, and then today tell me they have to wait for their money to be refunded first before they can order me a new one! Sounds like to me they are pocketing money from my warranty company and also from myself. And they tell you they will call you back but not once have they returned my call. I would not recommend this company at all.

St
Review №6

Great shop. Great Service. Went above and beyond and Ill be back. Would definitely recommend.

Da
Review №7

True professional work and employees make you feel welcome!!! Very honest as well

Ta
Review №8

Fair pricing. They definitely check out everything for you, and dont try to add a bunch of unnecessary work/charges to the work being done. I didnt know I had a tail light out and they offered to replace it. They showed me my awful air filter and didnt have a replacement in stock so they had one brought in same day and replaced it for me. It took longer than expected, but thats mostly because they made sure to change my light and got that air filter in and replaced for me. All in all I liked their services.

Le
Review №9

Nice business Im thinking about purchasing a vehicle from them!

Pa
Review №10

Very helpful and friendly service. Will definitely be back

Or
Review №11

Awesome per usual... shout out to Robbie and David

Je
Review №12

Everybody has always been very nice, but I had started to wonder about the quality of the work.I have been loyal to Dupont for the six years that I have lived here but I unfortunately will not be back.Most recently, I had my oil changed there and then soon after my brake pads replaced.Not long after I ended up on the side of the road with a flat tire. I took it to discount tire and auto which was closest to where I was and they showed me the condition of my tires and why they needed to be replaced.I wondered why Dupont had not mentioned this to me before I ended up on the side of the road stranded.A week later I ended up at another shop (Watson) with a dead battery. Through testing they showed me how completely dead my battery was and that it could’ve been tested before hand in order to be replaced before going completely dead and needing a tow.They also let me know that my water tank was leaking. I fortunately have 1000 miles left on my warranty and so they caught it just in time for me to be able to get it to you the jeep dealership and not be out of pocket another five or $600.I wonder if Dupont was doing the inspections that they should’ve been doing with my oil change packages all this time?I love the guys at Dupont, but I think I will be going to discount tire and auto on Woodruff road to give great service and great warranty, and Watson‘s auto on Broad Street who also gave great service come out from now on .

Bl
Review №13

Cant say enough about these folks. While I was impatient and wanting my car back as quickly as possible after a minor accident, I now understand why they made me wait a few extra days. They were diligent, thorough and cared enough to ensure everything was better than it was before my accident. Their attention to detail is next level and I am very appreciative.

Ma
Review №14

My mom got a groupon for this place. it was our first time visiting dupont. they fixed my brakes, rotors, sensors, and was nice enough to place my new hubcap on for me. i also got my tires rotated. the price for everything was about $200, and you can’t beat that for all that work. i definitely recommend this place. the employees are excellent too!

An
Review №15

Been going here for years. Nothing but the best service from robbie and the rest of the crew here.

Pa
Review №16

Great service!. ~& I was so comfortable I had my feet up on the couch reading my book🌿🌼

Br
Review №17

The guys here are awesome! Friendly and helpful! They do just about anything and for a reasonable price

De
Review №18

Great service. Friendly. Quick.

In
Review №19

Family owned business with great customer service! Always got my car taken care of in a timely manner. Honest and reliable.

Ka
Review №20

Oil change was fast. They are nice and friendly. Waiting area has tv, magazines and coffee

De
Review №21

This was the first time I had used this company and I felt they were very fair and helpful. My truck needed some aftermarket parts on it and they did a great job - its been a few weeks since they did it and it has never driven better. I will absolutely use them again in the future.

Ab
Review №22

The staff is so friendly and knowledgeable. Did a great job with my breaks. They explained everything to me with what they were doing to my car and how much it was going to cost up front. I will continue to bring my car here and recommend to family and friends! Truly the best place in Greenville!

Br
Review №23

Best place in town. We have used them multiple times. We are always happy with the great customer service. They are always helpful and on time. Nice and friendly staff. They are the only place we will take our vehicles.

Ab
Review №24

They always take good care of their customers. If youre looking for a mechanic that is affordable, honest and will service your car quickly and professionally this is the place to go.

Th
Review №25

These guys are great! We WILL be using them again in the future, two thumbs up.

Gi
Review №26

Love these guys ❤️❤️,they have helped me with my car and my daughters car.

Sa
Review №27

These guys are great! They are fair, honest, treat you respectfully, and fix your vehicle quickly. I use them for oil changes, tire rotations, and recently some maintenance to keep my car going strong. I will continue to use this locally owned business and highly recommend them!

Eb
Review №28

Friendly service, however they are behind on working on vehicles.

Mi
Review №29

Taken 3 of my vehicles (a 20 year old Land Rover no one else even wanted to work on and 2 Chevys) here and had great experiences every time. They listen to what you want --- never once been unpleasantly surprised. Robbie always calls me if anything unexpected comes up. They prioritize issues and wont just do a bunch of extra stuff to tack on costs. Most recently Robbie gave me an estimate (not even an official quote) and when I came in to pick up the vehicle the total was a little over the estimate. I wasnt bothered by it and didnt even say anything but Robbie immediately said I told you itd be this price so let me adjust this and he discounted it to what hed told me. A few times Ive had to drop a vehicle off and didnt have a ride they had one of their guys give me a ride home. Good people here. Solid work. Fair and honest. Ill keep going back.

As
Review №30

They are the best. No joke!Took my car to Just right auto, and they told me to scrap my car or pay them 600+ to fix it.Robbie and his crew got me fixed up for less 200, and in record time!Will never go to anyone else.Recommended highly!!!!

Çh
Review №31

Just a wonderful group of men. Always are very professional and efficient.

Sa
Review №32

These guys are awesome.. They went out of there way to provide drinks and food for us as we waited on our car.. They are very affordable and they show us the problems before changing it.. Nice people and they do show that southern hospitality.. Loyal customer for life

Gr
Review №33

Very fast and kind.

He
Review №34

I will never take my car any where else. My husband and I drive constantly for our jobs so we need maintenance a lot. We can always depend on DuPont. They treat you like family, honestly best customer service with Henry and Robbie; these guys take care of us and our cars.

Ri
Review №35

Fast friendly reliable service!

Ni
Review №36

Great honest working people!

Ji
Review №37

These guys know their stuff. This is the second time I have taken a car there and they diagnosed the problem quickly and fixed it right the first time. Great service and good people.

Yv
Review №38

Very personable and professional however they are a bit expensive

Ch
Review №39

I was impressed to see all employees hustling and getting it done.

Ky
Review №40

This has to be the greatest place to bring your car for repair and tires . My mother told me how awesome they were and today I found out they are the best and most honest in the area . I suggest if you are looking for an honest and trust worthy place to take your car look no further . I cant thank you guys enough for what yall did today ( 10/6/17 ) to the 1999 escort . You have earned my business and all the referels I can send .Thank you and God bless .

Jo
Review №41

I have never been through so much stress in my life over something simple. I went in for an oil change & I now need a new car!! Want to know why? I neede to change ou my breaks and these people cut my damn fluid line!! Like what on God’s GREEN EARTH is the issue?!!! LOVE YOURSELF & DON’T COME HERE! PERIOD!!!

Ta
Review №42

Went to one location to get an oil change because I had a Groupon. He was great. Told me I needed tires which I knew but couldnt afford at the time. Went to their other location to get said tires. The first pair of tires were no good. Went back the first time. He told me to let them settle because they had been sitting for a while. Went back again because my car was still shaking they finally changed them. Not only is my car shaking more now, I also need an alignment because my car is pulling so bad to the right. Wont be back. I feel like they screwed up my car so I would have to come back to them. Never again. Groupon or not

Ha
Review №43

Worst place to take your car, I paid for tire rotation and inspection but they only changed right side tires and did not rotate the left side. Did not gave any inspection report just said everything is fine without even looking at everything. I had the break pads replacement on same day and whenever I am using breaks I hear a disturbing noise coming from them. Also charged me extra money in the name of sales tax and in receipt printed it as supply charges. Greedy and not at all trustworthy.

As
Review №44

Great guys always take care of me

Ju
Review №45

Excellent customer service. Knowledgeable mechanics. Trustworthy.

Mi
Review №46

Very professional crew. My truck looks great. Thank you Robbie!

LA
Review №47

One of the worse experiences I’ve had in any car place ever. Yes they where fast but I got my car back in even worse condition then it was when I took it. I came for a break change and my fluid line got cut... my car is leaking everywhere. DONT GO HERE

am
Review №48

Always very helpful. Wont take my vehicles anywhere else!

An
Review №49

Best service Ive ever gotten at a car shop and very fair pricing for brake replacement

Co
Review №50

Not sure what to think of this place. Im no r a Macha nice but the front desk guy said they replaced my breaks that they put on a month before, but no one asked for my tire key. He tried to retract his statement saying I thought they did...Secondly I have a weird feeling my car was messed up during a routine oil change because the issues I had less than a month should have been seen cost me $275. I dont think they are completely honest but the waiting room environment makes you comfortable.

Ve
Review №51

Don’t come here unless you want to get an entire new car. They WILL mess up your car. Extremely disappointed, I wouldn’t even rate this place one star but I had to.

Ki
Review №52

Good and reliable.

Ba
Review №53

Extremely nice staff, the work that they do and prices are fantastic

Ne
Review №54

These guys go way out of there way to help us. I have worked with them a number of times. I totally recommend them.

ky
Review №55

This place is terrible do not go here they will mess your car up.

cy
Review №56

If you bought a Groupon deal for an oil change, beware that its not as good of a deal as you think it is. These Groupons clearly state that the Groupon does not cover tax or gratuity. However, Dupont Tire will charge you an Oil Waste Fee of about $3.50 to cover some of their costs. Do not be fooled though--this fee is NOT a tax. It is a fee created by Dupont Tire. Other auto repair and lube establishments have not charged this fee.Yes, SC does place an $0.08 per gallon excise tax on motor oil on the wholesale level as a result of the SC Solid Waste Policy Management Act of 1991. However, this is normally paid by whoever purchases the oil when it first enters SC.Dupont Tire disappointed me for this reason. Dont offer an oil change for one price and charge another $3.50-$4.00 once I get there. Jiffy Lube dealt with a class action lawsuit in 2007 for doing the same thing. This is dishonest business.

Jo
Review №57

Best car guys in town... Period. They do everything from regular service to rebuilding or replacing a transmission and anything in between.

Ni
Review №58

Worst place EVER! They were supposed to put a rebuilt engine into my car. Instead they put a broke down engine into my car and messed up my transmission. Not only that but they left me completely in the dark about what was going on for a week! They are used by Family Auto too so beware.

ch
Review №59

Good work,price and service.

Te
Review №60

My car was at there shop for 5 days no one called to tell me whats wrong..finally after i called them they ask me whats wrong with my car and said he would call me back .im still waiting..Im sorry i took my car to them..it wont happen again

Je
Review №61

Awesome service and honest, a difficult combination to find!

Ca
Review №62

Literally the WORST place to go. Only go here if you wish to pay what they brake.

Ch
Review №63

Good guys running a quality shop

Em
Review №64

Great service,nice employees

Ja
Review №65

Lowest prices and greatest services around town

Sa
Review №66

Please call me back like you said you would(twice).

An
Review №67

Great people friendly helpful the best

Da
Review №68

Great service!

Wh
Review №69

Right on time with appointment, professional, very helpful and courteous

Ja
Review №70

Personable service with good rates.

Ca
Review №71

Christian establishment. Honest.

Je
Review №72

Local shop my grandmas been going to for years the name is changed but the service hasnt Family Auto also sends their vehicles there to be repaired and they do a fine job

At
Review №73

I bought a Groupon for my brakes front and rear, when I booked appointment was told change pads and rear linings. Just now found out, they did not replace the rear linings but just adjusted them. On check out I asked if all were replaced and told replaced with new. Dishonest !

Ka
Review №74

They were great

Ev
Review №75

Had me out in no time at all and very friendly

We
Review №76

Amazing customer service!

A
Review №77

Always helpful and fairly priced

Ri
Review №78

Real nice people!

Im
Review №79

The prices here are crazy high.

Li
Review №80

Great and friendly service

Ti
Review №81

Always nice and professional

Fe
Review №82

Their the best ...

JA
Review №83

Dont Deal with these guys ..

Ja
Review №84

Great makeics

Information
16 Photos
84 Comments
4.2 Rating
  • Address:330 Wade Hampton Blvd, Greenville, SC 29609, United States
  • Phone:+1 864-509-1400
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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