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Valvoline Instant Oil Change
510 E Northwest Hwy, Grapevine, TX 76051, United States
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Ja
Review №1

These guys are great and will even check your oil/do top offs for free. I always go here before a long trip just to be sure my tires and oil is good to go. Theyve even told me when Ive had a leak and suggested where I could go. Super helpful and trustworthy, plus Im usually in and out within 20-30mins.

Ma
Review №2

The tech was very knowledgeable and quick in changing out my cabin filter. It had started smelling like fish and was full of black mold. Make sure your filters are changed regularly. He found that it was ORIGINAL filter part from Nissan 2012. Every place Id gone to for oil changes had never done it even though I had asked for my filters to be changed. Thank you so much . Air is so much better to breathe.

Ke
Review №3

Excellent service. I was helped by Michael who was incredibly professional, honest, and hard working. He explained everything that they were inspecting, was very honest about what did not need to be changed, and they even filled the oil to the right amount and showed me (most places overfill).Even though I expected good service in a Grapevine business, I am more impressed by excellent service. Well done.

Cl
Review №4

Great and FAST service, just what you would look for rragtading an oil change or other basic service.

Jo
Review №5

The guy was nice, the oil change was quick. Good customer service.

Ba
Review №6

Great service and never get out if car.

Ta
Review №7

Super nice and friendly. Got things done quick and easy. Leave a tip for these guys. They deserve it.

Sa
Review №8

In and out quick with good affordable service.

Da
Review №9

Came here to get an oil change inspection and air filter change I had the pleasure of dealing with the manager Ryan super awesome guy very helpful amazing customer service I will be coming back just because of him!!

Ch
Review №10

Super quick! I’m typing this as my oil change is occurring. I pulled in the Valvoline Team were collecting my information, checking my tire pressure, lights, blinkers, and very professional. I felt they were very honest with me letting me know that my air filter was good and didn’t require replacement. 10/10 would recommend.

Me
Review №11

Fast, in and out in under 15 mins and the staff really was very knowledgeable!

Jo
Review №12

Everyone has always been quick, respectful, professional, and nice. I recommend this location. Plus, you never get out of your car.

Ja
Review №13

Short wait but always in and out quickly.

Er
Review №14

Prices are sooo steep!! $100+ for a full synthetic oil change (I paid $65 for my previous one for the exact same oil at another Valvoline). When I showed him my last receipt, he responded with “damn corporate”. Great service and it was all done so quick, but still. I realize he isn’t able to change the price for me, but something doesn’t seem right!

F
Review №15

Excellent. I called them and they said no appointment necessary. Told me the wait time, cost, even sent me a coupon for the service I needed. I sat in the car while they worked on it super efficiently. Excellent service!!! I dont think I am getting an oil change anywhere ever again.

Br
Review №16

They were very nice and professional. They are also super quick. There were 2 people in front of me and I only waited 15 mins. At most. Also, as a women its hard to find a place you trust but this set us is genius because you sit in your car and you can watch everything. Its perfect for people with trust issues like me. I will be back in 6000 miles. Thank you again.

Li
Review №17

Always great service and friendly staff!

Ma
Review №18

Always great service. Thorough and fast oil changes without pressure to add 37 different services.

Na
Review №19

The employees were very nice guys but the prices here are out of control. $105 dollars for a synthetic oil change. Take your car to blagg, about 2 minutes away, on main and you wont even pay half that. They also spilled oil all over my engine and the thing smoked all the way home. Well not be returning here.

kb
Review №20

These guys are professional and sweet! Thanks again yall!!

al
Review №21

Very friendly, efficient and professional. Topped off my fluids and changed my oil quickly. This is my new place to get my oil changed. I see why they have the top ratings

Je
Review №22

Had oil changes on 2 vehicles here. I was very impressed by the professionalism of the young people working here. They took their work seriously, even with a hint of pride for a job well done. That is pretty rare these days. The manager is doing something right.

Li
Review №23

Thank you love

Je
Review №24

Came here for the first time for an inspection. The young techs were awesome, worked with safety in mind and quick. I will bring all 4 of our vehicles here. Thanks guys!

Qu
Review №25

My oil change was quick! In and out in 15 minutes or less and I was on a lunch break. I will refer a friend and return soon.

Le
Review №26

Two weeks ago, I went in to have my car inspected. None of the employees or manager was wearing a mask. Against my better judgement, I let them finish the inspection, trying to stay a safe distance away from everyone. Today I received a letter from the Valvoline corporate office informing me that one of the empolyees at that location tested positve for COVID, and he last worked on the day I had my car serviced. So now Ive been exposed and may have exposed my family members, including my elderly mother-in-law, to a potentially life threatening illness because of Valvolines negligence. Absolutely unacceptable.

Mi
Review №27

Matt and his crew are SO friendly. I no longer dread having to “make time” for an oil change. These people know what they are doing, and get it done FAST. I always feel like they really take care of me and my car without feeling like there is any rushing happening. Keep up the good work!

Ti
Review №28

Service and people there were great.They got the job done quickly and at a good price.

Br
Review №29

I’m so mad at myself for not using this location sooner. The service techs couldn’t have been nicer. They explained everything clearly with no added pressure to purchase additional services. I’ll happily pay a little more for the express service, because I know it’s backed with great customer service. Thanks guys!!!

Na
Review №30

Fast service. Great job

M
Review №31

Great customer service these guys have and also very much take in there time with you and your vehicle. Thank you guys

Ki
Review №32

What more could you ask for ...great price and great service..

Be
Review №33

Changed my oil even in freezing temps! 15 minutes in and out!

Ta
Review №34

Great place with great customer service. Very honest and dependable

Ma
Review №35

Great professional service

Ja
Review №36

Its always fast, and they actually have the filters usually for my incredibly unusual/unique vehicle, which is nice. Cost is typically appropriate.

an
Review №37

First visit: its a drive thru service. very nice guys. waited behind another few cars for about 15 minutes, and my oil change took about that long if not less time.they guided my car in, kept me informed on what they were doing and when, and checked my tires, lights, and wiper blades, among other checks.i asked for them to double check a problem that Firestone had said that i needed to fix, to make sure it was actually an existing problem. as far as they were able to tell, that problem didnt exist. they also let me know of other things to keep an eye on for future repairs, and took a photo with their phone to show me.i used a coupon from the company site.i do recommend this place and will return.

Ga
Review №38

These guys know customer service! They were so friendly and nice. They let us know what was going on with out car without forcing us to get other things done. Come get your services done here, you’ll get the best experience.Thanks guys !

Th
Review №39

Normally I don’t write reviews good or bad but I have to write a review for these guys. I forgot the names of the 3 guys that assisted me yesterday at 8/25 around 5:30. But I got a coupon in the mail so I said why not just get my oil changed with this company since I have a coupon. I handed it over to the guy and he later told me it was for a different type of oil. I was like that’s fine. I didn’t mind paying for full service. Next time I know to pay close attention to coupons in the mail. Well he said he was going to give me $15 off my service and I was happy. Either way regardless if I had to pay full service was fine it was my fault but for him to give me $15 off made my day. He could’ve gave me little to zero. So service like this will provide loyal customers. Keep it up. Fritz was his name.

Ma
Review №40

Yesterday, I stopped by to get an oil change and state inspection done on my truck. Matt greeted me as soon as I arrived and got me set up for the services right away. Claudia was so friendly and was happy to answer questions I had concerning some particulars of the oil change. Both Matt and Claudia, as well as the pit crew, did such an awesome job making this a quick visit (as advertised) and I definitely look forward to bringing my truck back the next time!

Ro
Review №41

Great staff. Matthew, Tristan, and Claudia are a great team and make this a great place to get your car serviced. I needed my low headlight replaced, oil change, and inspection and it was all done in less than 45 minutes and they were all so friendly and professional. I highly recommend. It was my first time here and I will return for future service.

ma
Review №42

Really quick

Je
Review №43

Matt and his team went well out of their way to make sure I was fully satisfied with all of the work I had done. They gave me necessary updates along the way, let me know what I needed and didn’t try to sell me on what I didn’t. They were fast, friendly and knowledgeable and I would recommend them to anyone needing an oil change or more! I will definitely return to this location all of my vehicle needs.

Ma
Review №44

I got there early so that I could get an oil change done in time to drop my autistic son off at school. I was going to ask if they could be done in 20 minutes so that I could get to his school on time. They told me I didnt have to get out of the car and that they would be done in 15 without my even asking. They were polite, efficient and knowledgable, and best of all, they were done in 13 minutes without rushing about. Great service! Great people!

Jo
Review №45

Stunned.First time there, and I received a full synthetic oil change, new headlight bulb, a rear window shield wiper, was in and out in 8 minutes, all while I remained in my car.Staff was all friendly and helpful, and I did not feel like I was being sold!Valvoline, youve received another steady customer

TA
Review №46

I came to this location (my first time ever at a valvoline) on 3/3/2020. At about 7pmI didnt get the name of the workers however all of them were so very professional and explained everything to me also checked my tires and explained what to do in the future. I will most definitely be coming back!!!!

El
Review №47

Matt and Christian were great! Fast service and kept me updated with everything. They checked all of my fluids and filled what was needed. Thanks guys!

We
Review №48

My first time using this place. Quick service. Oil change and State inspection took 20 min. Friendly workers. Prices are a bit high, though.

Li
Review №49

Quick, courteous and great prices.

Le
Review №50

Fritz was wonderful!! He gave amazing customer service and was extremely helpful and informative. They made everything so easy and convenient. I definitely recommend this location.

La
Review №51

This location is so convenient and its easy to get in and out. The guys were friendly and fast, checked my tires, fluids and suggested the best type of oil for my car. I was in and out in less than 20 minutes.

Da
Review №52

Fast service price is a little high but for the sake of convince it’s a go to

Za
Review №53

Stopped in for a quick oil change. They were very efficient and knowledgeable. Friendly crew, I highly recommend this location.

Ri
Review №54

I went in for an oil change and tire rotation and new windshield wipers for my fleet truck. The Staff was very friendly, but the girl after getting the pre authorization for the work to be done came to me and said they denied my tire rotation and that I would have to wait till my next oil change. I called the fleet service to find out why they would want me waiting 10,000 miles to do so when every 5,000 is the recommendation and come to find out per the recorded phone call that she simply did not want to lift my truck and do the tire rotation. Because of that right there, I will never use Valvoline again!!!! That is flat out lying to my face and pure laziness!!!

Je
Review №55

Professional and quick. Very friendly too!!!. Come here if you’re in Grapevine!

Sa
Review №56

I popped in after a conference and I was greeted by three smiling and friendly techs! I needed air in a tire and the rebounded into action! Then they nicely reminded me about my inspection ,which I continuously forget. They did my inspection in less than 10 mins and you can tell they had fun in the process. I hope the owner of this location gives them some props because they are awesome! Fritz Tristen and Claudia rock !!!

Li
Review №57

Very good, didnt need to call or book appointment...just showed up & were done with oil change in 20 mins. And I did use groupon

Mi
Review №58

Great fast service. Oil & filter change in under 10 minutes done right. Can’t beat it.

Ca
Review №59

Awesome service!

Le
Review №60

Nice guys!

Th
Review №61

Super fast, didn’t up-sell beyond what I consider acceptable, service with a smile. Will be back.

Je
Review №62

Quick and easy. Friendly.

Ki
Review №63

Amazying customer service and super fast!!!! I wish I knew about this place sooner.

Ma
Review №64

Open Sundays and fast!

Ph
Review №65

Awesome customer service!

W
Review №66

Friendly fast service

Ap
Review №67

Super fast and friendly!

CJ
Review №68

They moved like ninjas and green beret special ops soldiers - Fritz, Claudia and Carter (who was visiting from coppell for a sick colleague).All were A1+!

nu
Review №69

Good service, fast, and polite

Ca
Review №70

Super Staff

SN
Review №71

Good service and staff

Li
Review №72

Love it

Ri
Review №73

Quick, professional, and transparent! Definitely recommending this place!

Fe
Review №74

Excellent service !!

Information
42 Photos
74 Comments
4.6 Rating
  • Address:510 E Northwest Hwy, Grapevine, TX 76051, United States
  • Site:https://store.vioc.com/tx/grapevine/oil-change-dq0015.html?utm_source=google&utm_medium=local&utm_campaign=localsearch
  • Phone:+1 817-329-7538
Categories
  • Oil change service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–6pm
  • Sunday:11am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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