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Summit Place Kia West Service Center
4575 Plainfield Ave NE, Grand Rapids, MI 49525, United States
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Comments
K
Review №1

This place has been the biggest waste of my time. I would not trust these people. Every experience I have had with this company has been a nightmare. They won’t fix your car they will waste your time. Do your research. I wish I would have every day since I’ve came here. The people working here have no clue what is even going on.

ed
Review №2

Don’t bother if you need anything fixed this place is a complete joke. The amount of time I wasted dealing with summit place. Interacting with this business has been a nightmare. Read reviews! Do your research! I wish I would have because this had been a never ending nightmare. I would not trust any of their work they have no clue at any point what’s going on.

Ja
Review №3

Was a long wait for oil change but customer service was good.

Ma
Review №4

Very friendly and helpful.i love my car Thank You Lynn Hansing

Lo
Review №5

Talked to sales 2-3 times. They act reluctant to quote terms on a lease on K-5 LXS model. I live an hour away..act like they are really not too interested. Sales person, however, was pleasant. We dont have a local Kia dealer.

Ch
Review №6

Couldnt ask for better service. Damarcus was amazing at getting me what i wanted.

An
Review №7

If you buy a car from here plan on 3 to 5 hours before you drive out of there. nice people

Ai
Review №8

This place is a joke. We were very happy originally because we were in serious need of a vehicle after a car accident. Bought a 2016 Chevy Equinox and a warranty. A year and a half in we have easily spent $2000-$3000 on repairs to the car. We took our car to the dealership and they refused to honor the warranty. Not to mention the fact we had to have the car towed there to be looked at. We will NEVER buy another car from them ever again. These people are crooks.

Al
Review №9

I purchased my 2012 Honda civic vehicle at this place about 3 years ago. It was a great car. I ve never been in shop even once. I financed, their interest was a little high but overall it was a great experience. Will go there again.

Es
Review №10

Friendly, professional service!

Ma
Review №11

Great team of folks!

Information
47 Photos
11 Comments
3 Rating
  • Address:4575 Plainfield Ave NE, Grand Rapids, MI 49525, United States
  • Site:https://www.summitplacekiawest.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_service
  • Phone:+1 616-323-1425
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto glass shop
  • Auto spring shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–7pm
  • Wednesday:Closed
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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