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Bobs Collision Services
3731 Eastern Ave SE, Grand Rapids, MI 49508, United States
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Ti
Review β„–1

Never have I written a review so quickly after service. I wait at least a few days to see if things are not what it seems. Well as I saw my damage was fixed beyond recognition I also saw how they vacuumed my vehicle and also washed it.I was so impressed.I called my husband and said lets use them for all of our vehicles needs. Great service πŸ‘πŸΎ

Ju
Review β„–2

I have been going here since 1985 and they have never let me down. Always professional and always do great work.

Dw
Review β„–3

The entire Bob’s Collision team is extremely responsive and does high quality work.

Wi
Review β„–4

Entire staff was AMAZING!! I had a bunch of cosmetic improvements and new parts installed, a true pleasure to work with. I was referred initially for their paint work, and they delivered on all aspects! HIGHLY recommend, they’re just all around great people. THANK YOU!!

Fr
Review β„–5

Great quality service..polite and friendly. Service was complete on time. A+ company

Sc
Review β„–6

I took my car here for an auto inspection with a man who had struck my vehicle while it was parked on the side of the road. They seemed nice at first but were not professional when it came to following up with me on the damages the man had caused to my car. They were very one sided and I’m not sure how you think someone didn’t cause the damage to my car when it’s exactly where the man hit it. I will never recommend you guys for any service.

La
Review β„–7

Bobs got my car back to normal after an accident just before my trip across country. They took care of everything with the insurance. It was a very pleasant experience.

Ka
Review β„–8

Picked up my car yesterday. Very impressed with Bobs. They did go above and beyond and I would highly recommend them to anyone. Thanks for the great service!

Ka
Review β„–9

Mom told me about this place. Cant wait to see the outcome

Ja
Review β„–10

While I havent officially gotten my Prius repaired here yet, I will be in the coming days. I can detail my experience up to that point. Side note, my wifes car was repaired here after a hit and run. The quality of the repairs is what made me come back.I called and asked if there was a time I needed to schedule an estimate. I was told simply to just stop in and it would be no problem. Pulled in and let them know I was there and Randy came out to go over the issues I wanted fixed. He walked around my entire car inspecting all the spots I had pointed out and we went back in to finish up. While I waited for the estimate I was given my choice of drink while I waited. Randy came back a few moments later with the estimate, completely itemized for my convenience. I was amazed! Every other body shop I went to just gave me a giant list of everything and threw out a price. My experience was thorough and to the point.I absolutely will be coming back within the week to finish my repairs.

T
Review β„–11

Was very professional my truck was given back to me looking brand new they cleaned inside and out, service was friendly my truck was on time when they giving me a Pacific date

Da
Review β„–12

Our Subaru Forester was rear-ended at a stoplight recently. Bob’s Collision provided a fair and accurate quote, and worked with State Farm to process the claim and perform the work. They did a fantastic job, and completed it a day ahead of schedule. We highly recommend Bob’s Collision.

Ke
Review β„–13

Friendly, great service! I liked hiw they kept me up to dat via text alerts

Al
Review β„–14

Great service and fair prices here. This is my 2nd time working with them for a repair. First was front end collision damage on our car and the 2nd was a cracked passenger side window. Estimates are usually cheaper than bigger body shops but the work seems just as good as anywhere else Ive seen.

Ja
Review β„–15

Been going here for over 30 years! Fast timely service. Excellent work! Will recommend to everyone!

bl
Review β„–16

Ill add to the excellent reviews. I piicked up my Tundra this week and I have to say that it is as good as new. I cannot tell that my fender bender (more like a bumper bender) ever happened. Once I drove in for the quote they completely handled dealing with my insurance company except for calling into my agent to make the claim. I just had to drop off and pick up the truck. Great job, and great service.

D
Review β„–17

Entire staff is customer focused and goes the extra mile to be truly helpful. It is a commitment to excellence that is seldom found these days. I go back decades with Bobs Collision and would not consider going anywhere else.

Ta
Review β„–18

I am BEYOND SATISFIED with the work and customer service from Bob’s Collision. My car looked just like it did when I pulled it off the lot, ABSOLUTELY PERFECT. And when I picked my car up it was sparkling inside and out. I highly recommend Bob’s Collision to everyone. Thanks Randy for keeping me updated from begin to end. I’ll never use another body shop again. Thank you to everyone who took care of my baby πŸš™

No
Review β„–19

Bobs collision is a wonderful shop, I really dont think I could do them justice with a simple review, but Ill try anyways.I had my car towed in after it was hit while parked; the damage was extensive to say the least. The car was new, though, so instead of writing it off as a total loss my insurance opted to pay for repairs. It was a BIG job.The staff at Bobs collision was absolutely wonderful to interact with! They were friendly and extremely helpful. Whenever I called with questions they were patient and always got me an answer soon.I seriously recommend you give Bobs Collision a chance if you find yourself in the unfortunate situation of needing car repairs, they will take great care of you.

ho
Review β„–20

Worth the wait

Mi
Review β„–21

Great customer service and did a fantastic job on the car repair. Kept me updated with their progress throughout the repairs. Highly recommend this business.

Mi
Review β„–22

Because Randy was willing to help me out in a tough spot. Thank you sir.

La
Review β„–23

Professional, speedy, and made a fair claim about the state of my vehicle. Very happy and hopefully I dont find myself in a situation where I need them again, but if I do I am here...Thank you again!

Br
Review β„–24

Just had my first experience with Bob’s , I’ll definitely use them again when and if I need body work done, they were prompt, communication was made by them thru the process, and the work they performed came out beautifully!! And they washed the outside and vacuumed and cleaned the inside beyond my expectations... overall I’m very happy !!

Sc
Review β„–25

I rarely leave reviews, but these folks deserve the BEST review possible.This was my first experience with them, having hit a deer a couple weeks ago. The repairs were completed within the quoted timeframe, but here is where they set themselves apart...Matt called me the day I was supposed to pick up the car and explained that there was a minor paint match issue...not very noticeable, but he didnt want to deliver the car in this condition. He offered to pay the extra couple days of my rental car to ensure they got the paint to match perfectly. The car is indeed perfect now, and everything was handled smoothly. They even washed and polished the car and thoroughly vacuumed the interior. The car is now as-new, and Matt went above and beyond in every way!

Un
Review β„–26

Great place, very friendly people and theyre awesome at what they do too. They will make your car look brand new again inside and out. Highly recommend

St
Review β„–27

Bobs is great. Good quality work by knowledgeable and friendly people.

Ti
Review β„–28

Great service and great communication about what was going on with our repair and timeline. Randy and Matt are the best and treat you like family!

He
Review β„–29

Did a Great Job on my 2005 Ford!!

Jo
Review β„–30

I have had Bobs Collision work on two of my Mercedes Benz (2014 GL450 and 2015 CLS63 AMG) vehicles in the past year. I have had the dealerships work on my cars in the past and their work and they dont hold a candle to Bobs. The shop is clean and professional, the service team is polite, on time and communicative. I have had excellent experiences and am a customer for life.

Ro
Review β„–31

Very pleased. Excellent work and polite.

He
Review β„–32

After getting the sliding door fixed we noticed a draft in the car. My daughter said it is coming from the sliding door they replaced.

Br
Review β„–33

The only place to get your body work done... anywhere else is a waste of time

ma
Review β„–34

Don’t ever take your vehicle here

Ke
Review β„–35

Have had work done here and they have done well.

To
Review β„–36

Randy and his crew were a pleasure to deal with and did a super job fixing my daughters car!

Ye
Review β„–37

It seems that I have offended the guy I mention in this review .and since Im not for sure what happen I should have handled it different.So Im man enough to publicly say Im sorry for that..

Ke
Review β„–38

Good service

Ke
Review β„–39

Great repair shop

Ra
Review β„–40

Good service

Information
11 Photos
40 Comments
4.6 Rating
  • Address:3731 Eastern Ave SE, Grand Rapids, MI 49508, United States
  • Site:http://www.bobscollision.com/
  • Phone:+1 616-245-5161
Categories
  • Auto dent removal service
  • Auto repair shop
  • Car detailing service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:7:30am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
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