user
Lupes Auto
1850 28th St SE, Grand Rapids, MI 49508, United States
Appearance

Comments
Sh
Review №1

Dropped my car off AFTER I called and made an appointment. Took him a whole 7 days to look at it. Got it back, made appointment to fix it. Appointment was a week later and now it’s a week from when I dropped it off and it still isn’t fixed. Also, they never answer the phone. They basically have a secretary for no reason. It took me days to get through the line just to ask them for updates on my car.

Án
Review №2

Very poor service. My girlfriend had to have her piston rings changed on her 2012 Grand Cherokee. Everytime we called to check up on it, we were lied to about it being done. It took about close to 5 weeks before she got her car back. They did lower the price for her, but the overall service was poorly handled.

Ms
Review №3

The time he said he would be done was accurate!

Br
Review №4

Lupe is a great guy who offers good repair service at fair price !

je
Review №5

We had to go here to get a mechanic check after buying a car with a salvage title. I forget how much exactly but it think it was $50. Maybe $100. There are different prices for different parts of getting it back legal. We just walked up to the window and told them what we needed. The lady walked out to the car. She was outside maybe 5 minutes and came back in and gave us the paper we needed 😊 I dont know if you should make an appointment or not usually, but for us we didnt need to and we were in and out 😊 The lady was nice and she told us everything that we needed to do next 💕

Ta
Review №6

I am a woman who took her truck to them knowing that it only needed the transmission lines changed but the called and said i needed a alternator first. They then called and said i need a starter.They are scams, i just took it to the dodge dealer a week ago and all it was needing the leaking transmission lines changed.Please before you go here call around. I will be contacting The newspaper, radio and all social media about this place.

Jo
Review №7

These guys have always taken care of mine & my moms vehicles no matter what job or vehicle its been, and have always done a great job. If you have any issue with their work Just mention it to them & I am positive they would take care of it on the spot.. Ive seen it first hand.. I was really shocked to see negative reviews

Ma
Review №8

I had work done there on my motor change it didnt work had to wait for 2 months to get my car when he gave it to me didnt work properly so I had him take out the engine that he put in there. He did return my money but decided to take apart my engine and put it in the back bed of my truck. The car was taken to another mechanic that told me that the engine had a lot of stuff missing from it. May God bless him. That is a place that I will never want to visit again. The people that have taken there car to them and has solve their problem good for them. Save your time and go to another mechanic. Pay more where you wont have the headache and they arent responsible on giving your car on a timely matter. And when they give it to you they cut the time chain. GOD IS FAIR.

li
Review №9

Worest place .Do not go to this place.They dont fix well and they keep your car to minimum 2weeks in the shop.They dont do as they say.very bad bad place.Never again

Am
Review №10

Best in the world got my car fix and it’s pimped out too

Ja
Review №11

To all the bad reviews Yall need to stfu this place is awesome

Ge
Review №12

Love this place so much.

WM
Review №13

The work was horrible do not trust these people with your things.

Ki
Review №14

Best mechanic in Michigan.

Al
Review №15

Very over priced for poor quality work!

Co
Review №16

No good

Jo
Review №17

Good place

Is
Review №18

The service is very slow

Information
1 Photos
18 Comments
3.5 Rating
  • Address:1850 28th St SE, Grand Rapids, MI 49508, United States
  • Site:http://lupes-auto.edan.io/
  • Phone:+1 616-350-9204
Categories
  • Auto repair shop
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations