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Russs Service Garage
801 Butterworth St SW, Grand Rapids, MI 49504, United States
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Jo
Review №1

I’m new to the area, My cars battery died, I changed it and realized that there was more to it than the battery, I had work that evening and called about 20 repair shops in the area and was turned down by almost all of them telling me the soonest they could fit me in is 2 weeks. Even though Russ’s was very busy all day they made the time to work on my car and got it repaired by the end of the day! I cannot recommend these guys enough! Trustworthy and Honest and phenomenal work! I will never go anywhere else! Highly Recommend!

Be
Review №2

Russs is the BEST! They are so friendly. Being a female, it is hard to know who to trust with your vehicle needs! They were fair, honest and went above and beyond to get my car running again! I certainly appreciate all of the guys there! Excellent knowledge and great service! Thank you!

Ja
Review №3

Very honest. Fair pricing and quality work. I dont take my vehicle anywhere else, these guys are awesome!

Ra
Review №4

I hardly ever post reviews, but I had to today. I woke up this morning to a flat tire on my 2003 Ford Ranger. I looked up places near by and Russs Service Garage was one links that showed up on google. It was 2 minutes from my place. I drove my truck in and met Jordan, one of the mechanics. I asked him how much it would cost to patch the tire up, to which he responded $35. I was very happy that they werent going to try to upsell me on new tires, and that the price was very affordable. Jordan took the tire off and informed me that the tire wasnt flat and that it just needed a new valve stem. He did the work in 10 minutes and charged me $25. Great service, timely work, and a very fair price. I got this all done on the same morning I realized my tire was flat, and was able to make it to work on time because of Jordan.

A
Review №5

So I had some issues with my car, and my friend Stacey said try these guys they worked on her cars, her familys cars, and another friends car. I made a appointment, and didnt even get threw a breakfast out and they helped me make sure my car was in good condition to travel after I had a slide off, and I had issues after tow truck yanked my car out. Between all the people i asked, Id say they gave me the same fast friendly service everyone else got. So Thanks to the all the Guys!

Al
Review №6

Great service reasonably priced

Ra
Review №7

The guys at this shop are great at what they do and they’re not trying to price gouge you either. Nice small shop on the westside, no frills, just honest work. 10/10 would recommend. Thanks for keeping me rolling!

Ba
Review №8

I worked with Bill on getting a second opinion about a $2,500+ repair estimate from a local dealership. Bill’s honest opinion was that none of the work needed to be done. He spent an hour on my car and follow up conversation with me and did not charge me ANYTHING! When I do need work done, he will get a call. It’s rare these days to find such an honest person! I’m grateful for his advice and would recommend Russ’s Auto without hesitation!!

Pa
Review №9

Great place! great quality! And fantastic people!

Ca
Review №10

Your search for the perfect mechanic shop has ended. Ive been taking my road warrior to them for over a year now. These guys are the best of the best. Fair, accurate, fast, knowledgeable, and honest. Make sure you make your appointment well in advance cause the demand for Russs is only going up!

Da
Review №11

I’ve lived across the street from them for a year and i love that they leave leftovers from lunch out for the neighborhood animals. literally the sweetest thing i’ve ever seen.

Da
Review №12

I just had a complete brake job at Russs and it was done quickly and for a very reasonable cost. I was very impressed and wouldnt hesitate to call on them again for future repairs. Thank you, guys!

St
Review №13

Had a turn signal out. Brought my car to Russs and fixed it right away. Nice guys. Didnt cost an arm and a leg, either.

Em
Review №14

Great Service as always. Fair prices and they tell you what you need to fix and what you can wait to fix. Highly recommend!!!

Sh
Review №15

The owners and mechanics are great to work with. I have been building their website for years and have also taken my car to them for repairs. I have seen, first hand, how loyal Russs customers are when they post comments and reviews to share. When I had the shocks inspected on my car Russs were fair and honest and did not try to sell something I did not need. I had a broken courtesy light and they gave me the information I needed to decide if I wanted to replace it or go with a shorter term fix that worked better with my budget.

St
Review №16

I rate you guys the best ones in town at 10

Bu
Review №17

Five star service as usual.

Ka
Review №18

Good service at an affordable price 👍🏾

Co
Review №19

Excellent service. Great group of guys. Real fair prices. Take all my stuff there, as do many of my coworkers. Very honest bunch.

Be
Review №20

Very pleased with this business. Belle Tire quoted me $550 for a brake line repair, Russs did it for $288. Dont overpay, go to Russs.

St
Review №21

Ive trusted Russs for decades. Their prices are extremely reasonable, and theyre honest about whether repairs are needed or not. I cannot recommend them highly enough.

Ti
Review №22

Great service! My 1998 Subaru Legacy had a squeaky belt and they had it fixed in about two hours at a very fair price. They explained everything they did and why they were doing it. Even threw in a student discount.

C
Review №23

These guys rock I needed my rear breaks done fast and they had them done the same day I dropped it off. I will return here the next time I need work done. Thanks guys and great job

Jo
Review №24

My parents went to Russ before I was even born- they still go there today and my wife and I go there for everything. I dont have to worry about if the work is done right because they are very thorough and the pricing has always been great. Everyone that works there has always been really nice and caring. We have about 15 other choices by our house and we still take the time to bring our vehicles 20 minutes away to Russ.

Lo
Review №25

This place is the best!!!! Fast, Honest, and they do excellent work. They communicate well informing you of your repair options and show you the broken parts and why it failed. If it doesnt need repair they will let you know about it, but only repair what is absolutely needed to get your back on the road. Time and time again they continue to prove themselves worthy of repeat business. Doing business with them for almost 20 years.

Ad
Review №26

Great super knowledgeable staff who knew the make and model of my car immediately and things too look out for with it. Gave us a full new car inspection absolutely for free and were very friendly and walked us through even potential issues down the road. Would definitely recommend!

Er
Review №27

Prefer this shop over any in the Grand Rapids area. Good group of employees. The guys are always honest and do great work while being reasonably priced. Highly recommend for students as well (discount because everyone knows how broke we are). I will continue to have my vehicles serviced here and recommend them to all my friends. Two thumbs up fellas

Ni
Review №28

They fixed everything I told them that was good. They dont ask. They just do....and want your money for parts you didnt even hint at. Bad shop

Ge
Review №29

Excellent service. Usually able to get me in whenever need be. They are very good to deal with. We always use them for all of our car service needs. I highly recommend them.

Da
Review №30

I have been to Russs many times. There have been a couple issues, such as tire lugs being over tightened, and another time my timing belt was put on a notch off. This caused issues, they told me to change my plugs, which I did and it did not remedy the issue. They went in and fixed it. I have taken other cars there for repairs and have had good experiences. I would recommend, they are 4 star worthy and they meet a budget.To Russs Managers, I would suggest more Quality Control checks before handing the vehicle off.

Do
Review №31

These guys are fantastic you can trust them completely.

Br
Review №32

I had recently bought a van that I knew needed some repairs. The previous owner told me itvwas going to be close to $600 or $700. Not having my own mechanic, I researched and found Russs garage. They got me in the same day, fixed the problem, and out the door for a fraction of the previous quote! Everyone had a great attitude, not like most garages where everyone looks unhappy. I wont go anywhere else. Honest and fair is huge! Thanks guys!

Je
Review №33

Got my oil changed quick. No issues.

Pe
Review №34

Great service

Ca
Review №35

There a really good garage, my dad and my brother brings there vehicles to this garage and so do I. They are trust worthy and do good work!! Definitely two thumbs up

An
Review №36

I had a bushing pressed in and it was the most painless experience ever. I really enjoyed their friendliness and willingness to work with me. Ill forsure will be coming back for any of my needs with such great pricing and customer service.

Aa
Review №37

Great people. Dont try to up sell.

El
Review №38

Best in GR. I have been going to them for 30 years. Most honest and knowledgeableever. Love em!

Mi
Review №39

They do great work at a fair price, and are always honest about what needs to be done. Will not take our vehicles anywhere else!

St
Review №40

Got me a great deal on an after-market axle. Easily saved me a few hundred dollars. Fast efficient work.

Ja
Review №41

No one loves going to the mechanic. These guys are good, honest and fast. Even though they were busy they got the job done and they do what is needed. Thank you!

Kn
Review №42

They gave me an honest opinion today. Awesome!! Expert and honest!

Se
Review №43

They fixed my AC on very short notice. I appreciate their effort tracking down parts and completing it in time. Paul gave timely updates. Thanks!

Ra
Review №44

Parts plus delivery driver

Ke
Review №45

They were able to work on my vehicles brake lines the next day and were very well priced. They even had a 10% discount for students. I will recommend this repair shop to anyone.

Ri
Review №46

We have taken several vehicles, from the old late 80s Buick Century, to 04 Duramax 1-ton, and several other cars there... They have always done a good job, told us if they were sure of the problem or if it could be one thing or another and approximate costs before starting the work. The final bill has actually come in lower than the estimate more than once! When problems could end up requiring more specialized diagnostics on our Duramax they told us up front, did what they could and called around to find a place with the right equipment to figure out the rest. They might not always be the cheapest, but they have reasonable prices, are honest and do a good job.

Gl
Review №47

I have been a customer 30 plus years. They are thoughtful, honest and very knowledgeable. Being friendly is an added bonus. You guys ROCK!!!

Da
Review №48

The people here are the BEST. Diagnosed my problem, and showed me how I could fix it myself. Saved me $200!! They often have budget solutions. Great customer service.

Bo
Review №49

Always a good job. Quality service.

Ra
Review №50

Check them out best mechanics around the city , quick and you can bring your own parts they charge you the labor and warranty the work only not part so ....

An
Review №51

Always quality work. Explains what needs to be done before doing the work. Been going there for years.

La
Review №52

Great service and they do you and your car good. Good people

Da
Review №53

Great Job With Great Prices And Great Customer Service

Kr
Review №54

This place has been there for my family for many years. They are very fare as to price and labor.

Ja
Review №55

Took my car here to have the brakes done. They are very fair and knowledgeable about what they do.

We
Review №56

They definitely know their stuff & reasonable.

Je
Review №57

Ive been a customer for five years now they worked on all my cars sometimes I will go in there without knowing what is wrong with my car and they Will find out what is wrong with it and its nice to know that they know how to do the job right

mo
Review №58

Work hard to save time and money!

Ca
Review №59

Great people and great price!

Tr
Review №60

Great place

LY
Review №61

They are the best in the business!!!

Be
Review №62

Honest car service

Li
Review №63

Love Russs

Re
Review №64

Yup

Ti
Review №65

Friendly folks

Information
37 Photos
65 Comments
4.8 Rating
  • Address:801 Butterworth St SW, Grand Rapids, MI 49504, United States
  • Site:http://www.russsservicegarage.com/
  • Phone:+1 616-458-0564
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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