Absolutely the worse tire experience ever.Did not do the work , took 3 hours to put on 4 tires , n lost my lug nuts, and would not replace them .I left with 4 rims and tires not installed and only took $60 off bill.Then they said it was my fault that I came in.The worse day .

I took a long time trying to find new tires for my suburban. I also needed to get an alignment done as well. I called them up and got an appointment the very next day sharp and early in the morning. I called back and asked about tires, and they told me about some very nice Wrangler Fortitudes that fit exactly what I needed. They said that they could get them from the warehouse and put them on and do the alignment the very same day. When I got there, I received awesome customer service and a great deal on my alignment and tires. I will definitely be going there for anymore needs for my suburban!

Called to ask about some used tires. Was told yes, we have that size in used. I said perfect! Whats your schedule like. Responded with, if you get here right away we can get you in and out. We got there at 1:30 and left their shop at 5:10. They did have a couple of mechanics not show up but it was never communicated to me on the phone. They took off $20 for the wait as if that was their way of apologizing. If this is their standard of customer service I wouldnt recommend this place to anyone.On the way home my truck had a low tire light come on as well. Maybe they dont check tire pressure after getting the new tire on? Not good if they are a Goodyear certified shop. I also live an hour away so if I have to go back Im gonna be livid.

Very great place. Professional and very knowledgeable about vehicles. Treated me wonderfully. Very great people. Fernando took me out and explained everything to me and showed me the underneath of my car and reassured me I had no oil leak!

This shop is trustworthy. Ive been using them for over a year, and they always do a quality job and theyre very efficient. Very friendly customer service, no high pressure sales. They do whats right for your vehicle at a fair price. Highly recommended!

AWESOME CUSTOMER SERVICE!! FIRST TIME HERE AND THE EXPERIENCE WAS AMAZING, THEY WERE ABLE TO HELP ME WITH OUT AN APPOINTMENT, DEFINITELY RECOMMEND THIS PLACE TO ALL MY FRIENDS. THANK YOU FIRST CHOICE :)

Worst place.If you have a warranty on your vehicle, don’t go here. They will try to make you pay for some fixes then finish checking the vehicle and then try to have the warranty pay them for anything else. They tried pulling a scam with me when my warranty will cover repairs. Don’t trust this place with your vehicle.

Great customer service. Prices are about market value. Overall pleased with my experience with these guys.

Very friendly staff, great service!

There a great place to go. If you have a car on lease they make sure to get ahold of the dealership and stay on top of getting your car fixed. They get you in and get you out pretty fast and its done the right way. Also very good customer service. Id suggest this place to anyone with a problem with there car. Excellent place.

Good service and best prices for tires. Got my last 3 sets from this location. They beat Bell Tire, Discount Tire and Walmart Service everytime!

Paul was great to work with. Awesome customer service. My appointment was right on time and there were no last minute curveballs. So many tire places mislead the buyer. I highly recommend them!

They have excellent costumer service and get the job done in a reasonable time. It is the best shop in west Michigan. No cap tap in

My daughter and I came out of the store to find a very low tire. I stopped at discount tire and belle tire both of whom couldnt be bothered to just simply put my spare on wthout waiting an hour and a half plus. I went to first choice auto and tire, and even though their parking lot and shop were just as busy as the other places they took the few moments to help and had me back on the road in no time.

Excellent service and hugely trustworthy. They tell it like it is; if something is wrong they dont sugarcoat it. Definitely coming back here for future work.

Before this place changed ownership I highly recommended this shop with five stars.This shop performed work on my vehicle while the shop was changing ownership, they did so without my knowledge. I trusted the previous mechanics, as they have worked on my vehicle for a couple years, very satisfied with their work.After the new ownership fixed my vehicle and it being in and out of the shop over a span of 4 weeks; they never kept me updated or had correspondence about work or finish times. I began to notice problem after problem. Most noticable the alignment, which I paid for. Have video proof and work order proof that it was done.After $2400 of work over the 30 day time period my vehicle is still not running properly.Did I mention I went in for a heat shield fix and that never got done.They kept saying you just need this part and itll be fine. Then when I insisted on using name brand parts they wanted to decline doing the work, so I went with their parts dealer and also ordered and shipped them some brand name, new parts. I asked that the paperwork from those orders be saved bc it had my warranty info on it, that didnt happen. Shocks, struts, UCA & LCA, tie rods...etc.After all that work its still not driving properly and now my turn radius is affected worse than ever before.This was all preventive maintenance for winter, when I brought them my vehicle it was driving fine.The garage that now has my vehicle for inspection only, who readily agreed to filming inspection and documenting everything has advised me that I may need to take legal action against them.Again I never authorized the new ownership and new employees to do any of the work they did to my vehicle.

I had my brakes and rotors done here. The service was excellent. The price was inexpensive and my car is running smooth again. I would definitely go back with any other issue.

Highly recommend NOT USING this shop.They overcompensated my tire angle to fix my alignment after unpaid for an alignment and it ruined my front tires which are new.Also the appointment I had and showed up for on time was pushed over an hour without informing me. The last time I was here they also didnt keep me informed and had my car 3 days longer than expected, again without keeping me in the loop.

Get woke go broke!!!! I will never again buy a Goodyear tire. MAGA!!!!!

More like last choice. By appointment only. Ridiculous. I bring a vehicle down to him at 8am and he will not look at my vehicle. Most shops will at least look at your vehicle if you bring it in to them in the morning. Will not go back. I gave him a second chance after my last issue with him.

Excellent and professional service from start to finish. Definitely my new go to for service!

Friendly staff, but most importantly They get the job done quickly and do it right the first time. Ive taken my cars there for a few different reasons and I trust them.

Fit me in on a busy Saturday. Figured out the problem quickly and got me back on the road so I could still get to work on time. Great job!

Very nice, got me in quick, explained things to me- didnt make me feel dumb for not knowing anything about cars 😅 and although I didnt end up getting my AC fixed, I would recommend this shop for anything you need.

Professional service and very friendly/honest staff.

Poor communication. Mumbly front desk guy doesnt follow up as promised, materials come in on time but they send their one tire guy home and ask if I can come back tomorrow after theybassired me it would be fixed today. Phone # doesnt work. Belle tire a mile down the road had it fixed in an hour.

Great place. Very friendly and professional. Will be going back.

Only complaint is i didnt get any paperwork telling what they did

Great service, honest people, highly recommend

Clearing the check engine light is not fixing the problem 2 months engine light comes on in off waste of time & money Ill take my $$ elsewhere & my free oil changes(Regina)

Always very kind, honest and quick

Very honest and professional service

Excellent customer service

Fast service, and excellent customer service

Good

Great people!

Julian is the best!!

THEY GET IT DONE!

Place was a joke

GREAT PEOPLE!!!!!!! GREAT SHOP !!!!!!