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Az Automasters
2343 E Baseline Rd, Gilbert, AZ 85234, United States
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Mi
Review №1

Very pleased with my experience from start to finish! I moved here from the Midwest about 6 yrs ago. One of the things I regretted leaving behind was my local mechanic. In the time Ive been here, I have had a lot of frustrations with mechanics; both reputable chains and small garage shops. My coworker recommended this place (AZ Automasters) when I needed my starter replaced. Was happy to hear they could work on my diesel Volkswagen Jetta. For the first time since moving here, I had not only a good job with my car; but also an awesome experience! Richard on the phone was always friendly, explained everything in detail, and made sure they were taking care of me and my vehicle every step of the way. Today I receive a hand-written card thanking me for using them! Finally found a shop here that is friendly, does quality work, and fair priced. Its like having my small-town mechanic back! THANK YOU VERY MUCH!

Gr
Review №2

Richard and the crew are the best. I had an A/C evaporator core that was bad, big repair as I already knew what I was in for. Richard quoted me hundreds less than the competition and they completed the job quickly. My entire dashboard had to be removed and reattached, no rattles, no extra parts laying around, just solid as it was before and A/C blowing cold air. True professionals here at Az Automasters.

Al
Review №3

Awesome, honest and caring guys also very affordable. I would recommend anyone with car issues give them a call first.

Br
Review №4

Ac stopped working and I went in for a quote.. Quote for an cracked ac hose and accumulator and recharge was 683 dollars. Seems like a good place, technician was nice. I ended doing it myself, It took me like 3 hrs to finish and 100 dollars to fix my ac..

Al
Review №5

I’ve been to 4 different mechanics in the past few months and they have done more than the rest combined! Mike and richerd are genuine and were very informative when it came to explaining what was wrong with my car. I’d give more stars if possible!

SR
Review №6

Thank you so much for repairing our supplemental feed truck for the Salt River wild horses. We so appreciate all your hard work. Thank you for giving us an amazing deal on repairs.

Xa
Review №7

We will never go anywhere else again! Richard is so helpful. We kept getting overcharged at our last mechanic, and would still have issues. With AZ Automasters, I trust them completely. Richard is very honest and explains what issues are dire and must be fixed immediately; which issues should be fixed pretty soon, but you have some time; and which issues can probably last you a while without issue! I really appreciate the breakdown and honest explanation. It ensures you will comeback whereas other shops just want to do it all then and there to make money off you. They also charge very very affordably and always complete the job very fast! We are very happy with their service and will continue coming!

De
Review №8

You all are absolutely amazing and wonderful. We appreciate your expertise in fixing the SRWHMG main supplemental feed truck... Thank you forever grateful...

Wa
Review №9

Ive brought my cars here multiple times and Ive never had a bad experience. Super friendly people and very helpful! Always get the job done fast and its always done well.

St
Review №10

I had bought in a new car and it had a ABS light on. The guys were so nice and very informative. They made sure to call me before they worked on it told me what was needed and even gave me a price before any work was done.. Thanks guys for the professionalism!!!! I would recommend them to anybody and everybody.

Bu
Review №11

Not that fond of Richard the front desk salesman, he over sales and talks way to much.Be careful when they say that they check all fluids and tire pressure they dont and when they say that they are going to change the cabin filters they dont you always have to double check behind them.

ch
Review №12

I brought my car in for a few different reasons. Some of the issues I knew what the solution should be and others and I had no idea how to diagnose. The mechanic who worked on my car was very informative and even brought me into the shop to show me one of my tires that was not safe and then explained to me in good detail, that I could understand, what was going on and what needed to be fixed. I had great service from my initial phone call, to front desk, to the mechanic. I am a single mom and the repairs I needed done were out of my budget. Thank God, this shop was able to work with me to get me the most affordable solution and had all repairs done same day while I waited. These guys were actually a second opinion that I ended up using because of the service I received, the pricing, and the mechanics honesty. Will definitely be continuing to use AZ Automasters for all my future repairs!

Hi
Review №13

Great customer service and knowledgeable!!!! Super friendly and receptive to all my requests and questions.Take my car here for ALL oil changes and car maintenance!!!

Je
Review №14

Been here a few times for old changes. Always get fast and great service at good prices.

Lo
Review №15

Love this place. They are very friendly and they dont over charge.

Do
Review №16

Did a good job explaining what is needed and getting the price added to the list is a good help too

Ke
Review №17

This was my first visit to AZ Automasters and the experience was great. Customer friendly representative (Richard) gave honest feedback on my issue and at a reasonable price. As usual per industry, he also provided other areas that need attention but not in a high pressure way. I had to get a tow to their facility and they provided some helpful options vs others saying they would look at the car when it arrives. Ill be bringing my other vehicles.

Ja
Review №18

This place is the only place my husband and I trust for our cars! The level of care and professionalism is like no other. Shoutout to Richard for always going above and beyond with his customer service!

Bi
Review №19

AZ Automasters is well managed, clean and professional. Doug is an amazing mechanic!

Ju
Review №20

Amazing work once again by AZ Automasters. Great price and fixed fast and they didnt play games...ask for Richard or Doug!

Vi
Review №21

They are always completely honest with us. Very affordable rates. We had Pepper Boys tell us $1800 for something that was wrong with our car. Automasters charged us $800 and actually did extra work for us. Absolutely recommend them!

PE
Review №22

Great customer service, very friendly staff and they will thoroughly examine your vehicle to let you know if it is in need of any tuning up when you get it serviced.

La
Review №23

Great customer service. Everyone was super friendly. Very reasonable price. Went for an oil change.

Ki
Review №24

Jessi, the General Manager for AZ Automasters is wonderful. Thank you so much for making sure every customer is a happy and satisfied with your service!

Be
Review №25

I had a wonderful experience. They were so friendly and informative. My basic oil change only cost $25. They also took a look at other stuff and gave me suggestions on things that might need work soon. I will definitely be coming here in the future.

Ch
Review №26

They helped me out with an odd request (helping me cut off the rest of a rusted nut when my rotary tool died) and charged me a very reasonable price for it. I also appriciate that they are open on Saturdays as many shops are not. I would recommend and trust them with jobs I cant get done myself!

Gi
Review №27

These guys are fantastic. Very friendly, honest, and pretty quick compared to other places I have been to. Will definitely be coming back from now on to service my car.

Ma
Review №28

Mike and Doug are very professional and honest! I have an odd issue going on with my vehicle which had transmission issues among various noises. They spent a lot of time going over many options to find a solution, but we’re unable. They did not have me needlessly pay for their guess’. It’s been hard to find an honest mechanic for me and I appreciate that about them.

Jo
Review №29

Awesome service

al
Review №30

They were definitely helpful in diagnosing a problem with my car. Very kind and very courteous. Ill definitely be going back there in the future.

Jo
Review №31

Quite possibly my new favorite shop. Awesome staff. Very friendly. I highly recommend AZ Automasters!

ky
Review №32

Ive been going to AZ Automasters for 5 years now. They always take amazing care of me, and make my trips in as easy as they can. They recognize me by name, and go above and beyond to make sure I have the best experience ever. Their prices are unbeatable and I will never go anywhere else. Anything that has ever gone wrong is personally attended to by Jessie, the amazing manager and she makes sure I am happy when I leave, which I always am. I swear by AZ Automasters and the work the do.

Br
Review №33

Highly recommend. Very respectful.

Ch
Review №34

Came here on short notice and they were able to get me in and out with reasonable pricing and great customer service. Richard was the greatest; he explained in detail what was wrong and broke down the pricing for me. I will be back there, thank you!

Ry
Review №35

Awesome every time I go in, honest, accurate and fast. Can’t go wrong here, if they can’t do it they will tell you who can. Highly recommend

Jo
Review №36

I came here for an oil change and Donny was my service mechanic. Donny welcomed me right away and worked me in to their schedule on a Saturday afternoon even though I didnt have an appointment. They had a nice waiting area with a window so I could watch the mechanics working on my car. Donny came in and gave me updates on progress as it was being worked on. I liked that he told me about any potential issues in the future, but never tried to upsale me on filters or a transmission flush or any of that nonsense. The price for the oil change was affordable, actually much cheaper than a chain lube place nearby and I even got a $10 discount for being a first time customer. All in all I had great service at a good price. A great experience and I plan on returning the next time I need to maintain or have an issue with my car. Thanks!

Jo
Review №37

Im a rideshare driver with 200,000 miles on my Hyundai. They feel my pain. They keep it rolling and purring like a kitten. The staff at both locations are awesome. 3 years of solid service and hopefully many more.

Br
Review №38

Jeff was awesome at answering my questions and they did my oil change and tire rotation and 40+ point inspection in a timely manner. I will go back.

St
Review №39

Doug was great. Pro shop for a fast in & out ! Super customer service with a smile ! Saved time & $ by oil changing here. Highly recommend!

Ch
Review №40

They Are ALL AWESOME Here !!! They Are Nice ,Funny & EXTREMELY HELPFUL !!! I GUARANTEE You WILL be COMPLETELY SATISFIED With ALL and ANY Work you Have Done there.... They KNOW What they Are Talking About and They ACTUALLY CARE !!! VERY Difficult to Find that These Days .... They COMPLETELY GUARANTEE ALL THEIR WORK !!!! :):) DONNY Is My VERY Favorite :) :), **But They are All Great And Excellent Customer Service.... :):):):):)

Pe
Review №41

This was my first visit to AZ Automasters. My classic car needed repairs and their online reviews were great so I made an appointment. The service was excellent and the staff was honest and knowledgeable. My new go to full service repair shop.

He
Review №42

Always done correctly. A little pricey but worth it for technical things I cant do on my own.

Jo
Review №43

I brought my car in for an conventional oil change. Good price and friendly staff.

wi
Review №44

Great prices and honest work

We
Review №45

I have known Az Automasters for a long time. Doug treats me with respect and tells me what the problem is in language I can understand, being a woman this is extremely important to me. They are honest, fair and very through. I recommend any one to go here for service on their car or truck.

Ti
Review №46

I drive an old Jeep and had gone to a few places to have it checked out for a real bad vibration. None of the other places would even look at it without charging me a huge fee. I stopped in at this place and the tech there looked at it real quick, found the problem and fixed it for a awesome price that beat the others!! I will definitely go back there and highly recommend them!!

Ky
Review №47

Honest, fair, and they do good work!

Ja
Review №48

It was the end of the day and I have one day off, they were able to squeeze me in and had me back on the road. The staff is great and very personable.

Da
Review №49

Great customer service and honest knowledgeable mechanics.

Kr
Review №50

If you need an auto repaired, this IS the place to go! They have always gone above and beyond for service and the prices have been competitive... if not downright surpassing others! I honestly dont think Id take my 2016 Jeep to anyone else (including the dealer!)

Ti
Review №51

These guys do solid work for a decent price and are very fast at getting your vehicle back to you. Ive taken my truck to Donny every time I need something done and once its fixed it stays fixed.

Ba
Review №52

I have just found myself a new repair shop. These guys are great. State Farm towed me there when I broke down and they were great. Price fair no add ons or given that female thing you need this or that.

ae
Review №53

Came for an oil change, first time in. Service was quick, very affordable, I’ll come back for sure!!

Th
Review №54

Took my car in for an oil change Doug was great he even explained to me what my car would need in the near future plus free coffee and water bottles way better then the chain stores

da
Review №55

Excelent and trustworthy. Doug at the shop will not only guarantee the work but also takes his time to walk you through exactly what is wrong with your vehicle giving you a clear understanding of the services needed

Mi
Review №56

Went in for just an oil change but they were quick and professional and didnt try to upsell me or pressure me to fix every little thing that could be wrong with my car. Easy transaction.

Se
Review №57

Did a great job on my BMW

Mi
Review №58

Had both cars worked on, one warranty and the other not. They took care of us and are very friendly and affordable.

Da
Review №59

Good guys, fair and reasonable.

Je
Review №60

Thank you to Mike for reaching out and trying to make things right. You show real dedication to your current and future customers.

Ha
Review №61

Wouldnt go anywhere else. Great service.

St
Review №62

Excellent service and very nice staff!

Sa
Review №63

Good experience and finally a good honest place.

Sa
Review №64

Awesome work at a great price

La
Review №65

Nice

Al
Review №66

No complaints

Information
11 Photos
66 Comments
4.8 Rating
  • Address:2343 E Baseline Rd, Gilbert, AZ 85234, United States
  • Site:http://www.azautomasters.com/
  • Phone:+1 480-545-1998
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Transmission shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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