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Valleywide Cooling
75 W Baseline Rd a16, Gilbert, AZ 85233, United States
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Bo
Review №1

Was super impressed with the way Pete handled my call for routine maintenance on my AC. Treated me with courtesy and fairness. Would not hesitate to call on them again. Appreciate Margaret’s help on the phone, too. God bless you guys‼️

re
Review №2

Margaret is the most wonderful, forgiving person. I have a home warranty that I am not pleased with and Valleywide is the HVAC contractor with them. Poor Margaret got an ear full, because of my frustration. I called her directly to apologize and she has been wonderful throughout my painful process of dealing with the home warranty people. After I found out that only one of my units is covered, (I have 2 a/c units on my house), I called Valleywide to fix the second unit. What a wonderful man Jimmy is!! He serviced the unit and got it running. Immediately the house got cooler! Jimmy let my dogs follow him wherever he went and even took a picture of my golden retriever trying to help.I HIGHLY recommend Valleywide to anyone who needs a cooling or heating company. I will most likely need to get a new a/c system next year and Valleywide has my business for life!! Thank you Margaret, Jimmy and David!! I would be crying in a puddle of sweat if it werent for all of you!!! Especially you, Margaret! Thank you! Thank you! God always blesses me with the best people!

Ni
Review №3

Margaret was wonderful! I needed an A/C check up for my home sale, I called Saturday and she got Pete out there on Monday! Pete was punctual, professional and courteous. Thanks Valleywide Cooling for coming through for us!

Wi
Review №4

I had another company inspect my unit and told me I needed to replace it at a cost of over $8,000. I wanted a second opinion. So Jimmy from Valley wide came out at no cost to me. The only thing he found that needed to be addressed was that the compactor was beginning to fail. He replaced it for $242.50. Plus he did some other cleaning and routine maintenance. And, he gave me two free maintenance visits to boot. Great service! I highly recommend Jimmy and Valleywide Cooling!!

Re
Review №5

Valley Wide is very professional. They took their time and explained everything to me. I had to work with my home warranty, which I came to find out was not going to pay for any of the cost for the A/C repairs needed. I was furious. Jim, the owner was AMAZING!!! He worked with me to help me find a reasonable cost for the repairs needed since my warranty wasn’t going to pay. I was over the moon. He did not have to do that. They fixed my A/C and I couldn’t be more happy with their service and professionalism. Margret also worked hard to ensure all my needs were met and was helpful in getting my service set up quickly. I highly recommend Vally Wide for any A/C needs you have. I will always go back to them going forward. A customer for life!!

Xi
Review №6

It was fantastic to work with Valleywide Cooling. They were responsive, friendly, knowledgeable and they were extremely fair. I will use them again, hands down!

Bi
Review №7

I called in for an appointment because my a/c unit would not come on. Shad arrived the next day as schedule, right on time. He performed a quick check of the exterior unit and then as for attic access. He only up there for a few minutes and was able to diagnose the problem quickly. He provided a quote and performed the repair without hesitation. The a/c was back up and running in no time. Shad was very professional and courteous. Thank you Valley Wide for the fantastic service.

Ce
Review №8

AC died at the beginning of the hottest week weve had so far (115+ all week - hit over 100 in the house even with 4 portable AC units).These guys are great. Fast response time. Great price. Jimmy came out and they were able to install my AC less than week after I requested the service (first company I contacted said that they couldnt install it till July 9th!). The two man installation crew were very polite and efficient. Margaret in the office was very patient and helpful. All of them took the time to explain things to me even though I knew they had other customers to help.I strongly recommend Valleywide Cooling and would definitely use them again if (god forbid) my AC breaks down again!

Ka
Review №9

I called them late on a Wednesday afternoon because my air conditioning stopped blowing cold air - mid-July in Arizona! They set up an appointment for the very next morning. The technician called that morning to let me know when he would arrive. He was on time. He knew by the description of my inquiry what was needed, so he had the part with him. He fixed my AC in less than 30 minutes. My AC is running so efficiently that I actually turned the temperature up a degree. Im very pleased all around and will likely get a maintenance contract going.

De
Review №10

My rental AC unit failed on the Sunday before Memorial Day. They sent a technician, Shad Teeter, who was able to get the unit to temporarily work for the tenants until the next morning when he was able to return with the correct parts. The tenants felt he was very professional and appreciated his extra effort. As a broker of a local real estate company, I would highly recommend this company for their prompt, efficient service.

Ca
Review №11

Very satisfied. Came right away. Had the part in the truck. 51 year old unit. My new AC place to go... Thanks!

Ji
Review №12

Valley wide has very competent and professional technicians as well as great support staff in the office. I had them check and repair unit in September but technician told me the 20 year-old unit was on its last legs. He explained everything thoroughly and completely. Had the unit replaced today. Each step in the process was right on time. I am quite impressed with the honesty and integrity of the technicians. I will continue to use their services in the future for annual checkups.

Ro
Review №13

Thank you Valleywide Cooling for great service.I want to thank David for doing a excellent job servicing my 2 AC units. David was extremely knowable and explained to me step by step what he was doing and what I need to do to keep my AC units running efficiently. David even told me what filters are best for my units. If you need your AC units serviced I highly recommend Valleywide Cooling.

Le
Review №14

I highly recommend this company. A couple of months ago we had a different company come out and look at our AC unit and was told it was old and they dont make parts for it and immediately tried to sell us a new unit. Our AC unit went out last night, I called Valleywide this morning and they sent out the tech Pete today. He was wonderful! He told us it was an older unit but we only needed a couple of parts to make it running. He didnt insist on trying to sell anything, but gave us options and answered all our questions. He had our AC unit up and running in no time.

Da
Review №15

David was awesome, he called me to tell me he would be early and fixed my air conditioning problem right away. I appreciated how courteous he was and how informative. Since I was dealing with a home warranty there is only so much he could do because the part had failed. David is a credit to your company. Margaret called me right back after I made the claim and set up the appointment she too is awesome.

Di
Review №16

Last year one of our two AC units had an issue. I reached out to Valleywide Cooling and they came the next day to repair the broken AC unit. Super affordable fix and yet they warned me at the time that both units we had were well over their lifespan.Fast forward to this year. Thursday of last week one of our AC units was making a horrible noise, I reached out to Valleywide Cooling at 10pm via their website and they had someone on site by 6am the next day. Tremendous customer service!!They told me the unit needed to be replaced and they happened to have a unit available and could have it installed on the following Monday. Again superb service.The two technicians were here today and they were so great. They showed up first thing in the morning and they let me know what to expect throughout the day and what they would need from me.The furnace went into the attic while the old AC unit was taken apart and removed from the back yard. The technicians were super courteous and respected our home throughout the process. Laying down drop clothes where needed and vacuuming upon completion. The unit and furnace were installed and working by 2:30-3:00pm and we couldnt be happier. We will actually be able to sleep in our bedroom tonight!We would recommend anyone use Valleywide Cooling for their HVAC needs, they are prompt, courteous and affordable. We were lucky to find them and although we dont want to have to call to get our AC units fixed we know when we do there is no one else we would turn to but them. Thanks Valleywide keep up the tremendous work!! Your technicians are wonderful!

Ha
Review №17

From the getgo, I was very impressed by the responsiveness and service provided by Valleywide Cooling. Margaret was patient, attentive and reassuring. Jimmy was diligent, thorough, and helpful. I appreciate the fact that they went the extra mile to make sure that I was taken care of. Im very grateful.

to
Review №18

Our technician Shad kept us well informed on his visits and work needed. Very clear and informative.The company communicated well and gave me a very competitive quote. They even followed up the next day!

ke
Review №19

Very straightforward company. No games. They quote an honest, fair, verifiable price! A win-win. Installation team was professional. I very much recommend calling Valleywide Cooling! They are responsive and I had my new AC unit installed right away. I tried another company at first and they quoted twice the price for the same Goodman AC unit!! So call Valleywide Cooling and you can definitely rest easy.

De
Review №20

I would give Valleywide Cooling 100 stars if I could. Our air went out yesterday evening. My husband is going through chemo & we have 2 English Bulldogs - all of which don’t do well in the heat. Went on HomeAdvisor to find help. Valleywide Cooling was the first to respond & was 5 star rated. They called this morning at 7am, had their amazing technician, Shad, onsite within a hour and a half. Shad diagnosed the issue quickly & we had cold air, all within an hour. I can’t express how grateful we are. We highly, highly recommend Valleywide Cooling. We will definitely use them in the future & for annual maintenance. Reasonably priced & they truly care.

No
Review №21

Valleywide cooling was able to send a technician out to my house short notice to repair my system. Shad, the repair technician was on time and very nice. He was able to repair my system in a timely manner. I will be using them again.

Da
Review №22

Super, just-in-time service on a 118 degree day! Angies List referred me to Valleywide Cooling who called me within 10 minutes. I explained the situation, and Margaret told me their technician, Pete Gallardo, was on the way. Amazing! The company that installed our A/C told me they couldnt send anyone for at least 3 weeks! By 9:00 AM, Pete had replaced some parts and our 20-year-old A/C was running like a champ. Thank you, Margaret! Thank you, Pete!

Je
Review №23

Im very pleased with the service I received from Valleywide Cooling. They kept me informed of the status of my replacement part and the technician was very courteous and professional. I would highly recommend this company!

C.
Review №24

Shawn was great to work with. Answered all of my questions and was helpful above and beyond. Have found a company I can rely on.

Vi
Review №25

While no one wants the expense of a new AC unit, Valleywide made the entire process as painless as possible. From the first person who came to inspect my unit through installation, the entire team was professional, respectful, knowledgeable and driven to provide an exceptional customer experience. I would definitely recommend this company for all of your heating and cooling needs.

Ro
Review №26

David Rodriguez, the technician, responded very quickly and was very professional. He performed the required repair in a more than timely manner. Thank you very much Valleywide Cooling, David and dispatch.

Ju
Review №27

I submitted my request around 2 AM online, got a call around 7 AM and had a my AC fixed before 10 AM. Quick communication, response, and repair times all around.

Ro
Review №28

The Valleywide Cooling, LLC salesman helped isolated the cause of my old failing R-22 refrigeration system. He offered several options for replacement. After we agreed upon size and features he spent a fair amount of time to locate a replacement system. The day after that, the installation team showed up and removed my old outside compressor package and old heater and air handler placing them near the street. About 30 minutes later a truck came by and removed all discarded items, and a few minutes later another truck dropped off all of the new components. The two person installation team began the placement and hook-up of all the new components. About 5 hours later my home was being cooled by the new R-410A system. The installation team confirmed proper operation of both the new cooling as well as the new heating system . Although the installation is definitely a custom install the team worked well together to make the install go smoothly and in the shortest amount of time. I would certainly recommend Valleywide Cooling, LLC for anyone looking for a new replacement system or any air condition repairs.

Ni
Review №29

My mom referred this company to me when my ac stopped blowing cold air. My husband scheduled an appointment online on Monday to see what the issue was. We were called within minutes of submitting our request online by Margaret and was scheduled for an appointment for Wednesday morning. Pete was our HVAC specialist and had us up and running with cool air in less than 2 hours. Issue was a bad capacitor and a needed booster. Pete provided great service and valuable information regarding our AC unit we were unaware of. We highly recommend Valleywide Cooling for your AC repairs.

Jo
Review №30

Valleywide Cooling provided timely and professional service when we had to replace a old, failing heat pump installation. The staff and crew were personable and responsive to our questions—they wanted to make sure that we understood every step they took. Installation of the new unit was quick and neat. We also had some additional work that needed to be done, and the staff took care of these issues immediately. We have taken the extra step of signing up for a service contract for our other air conditioning units. Over the past couple of days they have followed up to make sure that our concerns had been met. Highly Recommended.

Ya
Review №31

I cannot say enough about this company. They are FANTASTIC!!! Pete and David came out to replace my upper air handler and it was not an easy job at all but these guys were professional, friendly and completed the job the RIGHT WAY. It took a little longer than they had expected and they had to repair faulty work done by a previous company but the bill stayed the same. Margaret was so incredibly responsive and told us when and who was coming to help us. A BIG shout out to Valleywide Cooling. First Class All The Way!

Ma
Review №32

Technician was courteous, fast at repair and very helpful. I recommend this person, Pete, highly.

Eu
Review №33

We bought a park model mobile home. The cooling season was just starting. I noticed that our A/C was running almost continuously. I called Vallywide to have it looked at. They scheduled a tech for later the same day. This is where it gets impressive. They sent me an estimated time of arrival and a photo of the tech coming to look at the system.Pete called 30 minutes before arrival and showed up within the estimated time frame. After looking the unit over he said it was working fine, but cleaned the coils with a hose. He said that would improve efficiancy. Pete also suggested yhat we keep the blinds closed on a window nearest the thermostat so the sun wouldnt heat the wall and give a false reading. He programed our thermostat to be warmer during the day and cooler in the evening. Now the air doesnt run continuously.I would recommend Vallywide Cooling to anyonw with a cooling concern.

Ja
Review №34

From the beginning I felt comfortable with Margaret who called me about a repair I requested. On a weekend day, the techs arrived quickly and fixed the problem in one of our units. They ordered additional Parts for the other unit which was not functioning properly. Pete was awesome and friendly. Both units working perfect now. I wish I would have used them in the past for all HVAC needs. Definitely 5 star work and highly recommended!!!

D
Review №35

Our ac/heat pump has not been working properly and has been “repaired” a few times. We had no heat and after checking Homeadvisor and BBB called Valleywide Cooling. Margaret spoke with my husband and had him speak to the manager Jim to answer his questions. My husband felt he understood the problem and we had them come out for a consult. Pete and Dave came out, on time, even called to let us know they were on their way. With Pete’s experience, he identified and said he could fix it. Parts were ordered, thankfully were covered under our initial warranty, and follow up was scheduled. Pete took the time to explain what the problems were and what had previously been done to get us up and running. Our unit is now working. Margaret called a few days later to follow up and see if we were satisfied. We are highly satisfied and highly recommend them.

Li
Review №36

Peter came over for an HVAC tune up. Super professional and nice. Also reasonable prices and very informative.

To
Review №37

Valley Cooling have been amazing. With in minutes of me sending in my request I had a phone call from the office. Within 3 hrs I had a technician at my house. I was FULLY informed of exactly what was wrong with my AC unit, shown pictures of all the issues. I required a new unit and installation was completed the next day. Again the installers were friendly, professional and walked me through everything. When I had questions the office, technician and installers worked with me and sat with me until I fully understood and completed my request to my satisfaction. Customer service was out of this world which is very refreshing. I HIGHLY recommend this company!

Er
Review №38

Mike and the whole team went the extra mile for us as we had 2 AC units go out, and our house was mostly uninhabitable. Response time was faster than fast, and during our issues we were made to feel we were their top priority. Mike spent time making sure we had all the facts and could make the decision that was best for us. Once the decision was made, the team worked seamlessly to acquire and install what was needed as professionally as anyone could possibly expect. Couldnt more strongly recommend Mike and his team if youre in need

Mo
Review №39

I met with Moses, who was my Valleywide Cooling representative. He was very professional and friendly. I was not home when my unit was installed but its working great!

Ja
Review №40

On a Friday evening I noticed that my air conditioning was not cooling the house and there was a great amount of condensation dripping from my unit. Saturday morning I called Valleywide Cooling, weekend services YAY! The lady (forgive me I do not remember her name) who took my call was very polite and had great customer service. She sent a technician, Humberto, who showed up within a hour. He was very informative and honest. He showed me a picture of my unit and explained in detail what needed to be fixed. He did exactly as he explained. He did not try to up-sale any services to me but instead informed me about the things I need to do on a regular basis to keep my unit running efficiently. My unit is running great and the price was affordable. I am thankful for such awesome customer service, time efficient, and affordable services.

Ma
Review №41

On an extremely hot July Phoenix afternoon (116 degrees) our home A/C went down out of the blue. My family spent a long hot night in a home that was unbearable due to the heat. The next morning I called Margaret at Valleywide Cooling and by 1:30pm the A/C tech was at our house working on our A/C unit. Jimmy was outstanding. Very friendly and knowledgeable. When Jimmy arrived the temperature in the house was 92 degrees and after a twenty minute visit, the A/C was back up and running and the house was returning to a comfortable temperature. I highly recommend Valleywide and give 5 stars to Margaret & Jimmy for their customer service!! Call Valleywide… you will not be disappointed.

Wa
Review №42

Jim P was great to work with!! A friendly guy too.

Da
Review №43

This is the best experience Ive ever had with an AC company. They came out quickly to assess the issue and they had the entire unit replaced the next day. It was a very old r22 unit so it was time. The installers were great and very professional. They explained what was going on and let me know progress regularly. The dispatch person called me later to check up on us. I felt like family. Would recommend 100%

Je
Review №44

I would recommend this place for AC issues. I have a rental property and my property management company me on one of the hottest days of the year at 6pm to let me know the AC stopped working and my property had already reached 91 degrees! I called my immediate resources and no one was willing to pick up an emergency job. I did a quick google search and found this company after reading the good reviews and felt obligated to add more positive reviews. They were the ONLY ONES... I repeat ONLY COMPANY that was willing to work with me after calling 4 other companies. I very much appreciate the responsiveness and professionalism from Margaret in the office and the technician Jimmy. My AC needs to be replaced soon and this company will be my first phone call.

He
Review №45

Pete and Dave stopped at my house. They were professional and very kind. They suggested to clean duct and vent which I scheduled to do with this company. I appreciate their professionality and communication.

le
Review №46

Was very pleased with the service that I received from Jim. Courteous , thorough and insightful. Ill certainly use Valleywide Cooling again and will highly recommend them to others.

Sh
Review №47

The salesman, Jimmy was very friendly and I felt safe and comfortable in my home. His expertise in his industry kept me well informed and answered all of my questions. Same day I received an invoice for an estimate. When I called to ask a few more questions I was treated with respect and urgency to get answers. I decided to go with Valleywide Cooling because of the value, the A rating at the BBB and the quality of products. Installers came the next day and within 6 hours they were done, cleaned up and left. These guys worked like crazy in my hot attic and showed me pictures of their work. I am so happy, my house is cool and I look forward to the maintenance schedule they will be providing.

Fr
Review №48

I had a great experience with this company. Had them come to check and tune up my A/C. Richard did a great job. He was prompt, courteous, and very knowledgeable. As a single woman, I’ve been taken advantage of in the past. Richard didn’t try to sell my service I didn’t need, advised me what to look for and to check. I then got a follow up call the next day to make sure I was satisfied with the service. I will not hesitate to use them in the future, and will recommend them to friends..

Ch
Review №49

I called this company up a little bit later than usual on a weekday they said they would be here the next morning with my parts they came inspected the job and it turned out that my heating and air-conditioning unit was old and a lot more broken than we thought so I opted to upgrade to a new system they were not only hands-down the best price they came on time did the job the very next morning JIMMY who I spoke to was very professional easy to talk to and explained everything in detail that I needed to know and I have to say I was pretty picky and very weary about this whole process JIMMY neeeded a lot easier by just being honest and I so much appreciate that that I will be a customer for lifeThank you very much guys for your hard work I appreciate it I really do and JIMMY I got a new friend see you in two weeks Jimmy

Ki
Review №50

Mike got back to me so fast in awesome. Lane came first thing in the morning got the cool air coming into the condo so fast. Lane not only fixed the A/C but went on the roof which was quite the challenge and serviced the A/C to help us avoid a repeat. Lane was professional, polite and seemed knowledgeable about what was needed to fix the A/C. I recommend them, they will go above and beyond to fix and make sure you feel good about things before they leave. Lane thanks so much.

Ma
Review №51

I had Richard from Valleywide Cooling come out and perform an annual service on my air conditioning unit. I was relieved to hear from him that its in great shape! Richard was really friendly, more than punctual (he came early after calling to check and make sure that was okay), and even killed a black widow spider for me (now THATS what I call service!) I highly recommend this company for anyone looking for an air conditioning unit or for service of one already in place.

st
Review №52

Valleywide Cooling did an exceptional job! Our AC went out at night causing our childrens room temperatures to rise to nearly 90 degrees. I submitted a request for service to them and indicated it was an emergency and they sent out Jimmy the next morning. He repaired the unit quickly and performed a coil cleaning on both of our AC units. He was super friendly and knowledgeable and very professional. I highly recommend Valleywide Coolings services to anyone wanting prompt, reliable service. Thank you, Valleywide!

Fr
Review №53

Very good price. Tecs were friendly, used masks and gloves. They respected our house. cleaned up after work. Thank you

Mi
Review №54

Got their number from my neighbor after discovering our a/c quit running at some point in the evening. Called a different company that evening and they never called back. After calling the other company again the following morning and not hearing anything back for a couple of hours, I called Valleywide. Within about 45 minutes of my call to Valleywide, their technician, Jimmy, was in my drive way. About an hour later a/c was up on running. Great experience, great service, great technician and a great price. Thanks Valleywide Cooling!

ji
Review №55

From the first call to the last inspection this company was AMAZING. I called and scheduled an appt. with botg george brazil and goettl but neither ever showed up nor did they call me. This company is beyond amazing. They went ABOVE AND BEYOND in every way to insure a proper install. Friendly, informative, helpful, communicative...the BEST.

Ja
Review №56

David Rodriguez, along with mechanical expertise, and professional customer engagement is certainly a valuable advocate of Valleywide Cooling. I applaud his skills, attention to safety, and hope to see him on my next scheduled maintenance visit.

Jo
Review №57

My home warranty company scheduled me with another company that couldnt come for 3 days, and said they wouldnt go in the attic after noon! I found Valleywide on Home Advisor and they were able to come the same day. The tech Steven was super friendly and professional and quickly had me back up and running (and he got in the attic in the afternoon)

C
Review №58

Valleywide Cooling completed several services at our home and we are extremely happy with their professionalism and customer service. Communication is excellent and all work was explained. We also purchased and had installed a REME Halo Air purification system and there is an immediate positive difference in home air quality. Pete was our primary tech and he was delightful to work with - he conveys that service done right according to the customers needs is #1 with Valleywide Cooling. He did an amazing job at fixing a very sloppy job done by the previous company that we used. David & Mike were the team that cleaned ducts and vents. This was a huge job but youd never know they were here based on how well they cleaned up after this messy job was finished. We gladly purchased the Annual Maintenance plan and look forward to having Valleywide Cooling as our HVAC company.

Da
Review №59

Our AC stopped working at 10 pm last night and we were worried as we have a 1 year old whose teething. But with the help of Margaret who was so friendly and accommodating, she assured us a tech would be there asap and not to worry. Our tech Steven showed up an hour later and within less than a half hour had our AC running again. Kayla then called us right after our tech left to check in and make sure the AC was up and running again. Hands down best service and so friendly and nice staff, we are so happy to have our AC going and our baby nice and comfy and cool! And we are so incredibly thankful for you guys for coming to our rescue!

Da
Review №60

Called Valleywide from Home Adviser.They were quick to respond, knowledgeable, and had a quote to me that day.They were on time with service and did everything asked. I am pleased with the work done and the price. I will be using Valleywide for all my needs going forward.

Ya
Review №61

Richard did a great job, he’s a supervisor at Valleywide cooling, he explained everything that he was testing, the results and what it meant. I’ve never had a technician ever explained the mysteries of the air conditioning unit. Someone told me I had a crack in my coil, he said my coils were fine. He saved me thousands of dollars!

la
Review №62

A company representative responded to my emergency call immediately, sent a technician for evaluation and estimate on the same day, and it was Sunday! I was given a detailed report about condition of the AC unit and offered a solution to the problem. Our communication was very easy, sending and receiving documents did not take hours, but minutes. And the work was completed even sooner than I expected. It was a pleasure to work with people who responded to the customers needs in such manner, with professionalism and respect. I would definitely recommend Valleywide Cooling for air conditioning services even if you have a Home Warranty contract. Your problem will be resolved without any delay.

De
Review №63

I rarely submit reviews because good customer service seems impossible to find these days. But I’m making an exception this time. If you’re looking for an honest, reliable, professional AC company look no further. Jim confirmed he was on his way, showed up in a branded vehicle and was pleasant and professional. I wanted to get a tune-up on my unit since I hadn’t done that before. Being a woman and knowing nothing about these units (especially with it being on my roof) I was nervous about perhaps being asked to purchase additional parts or being told I needed a new unit. Jim completed the tune up and showed me pictures of what he had done and even gave me some tips on programming my thermostat. The gal who scheduled me was also a gem, ensuring me to call back if I had questions. They charged me exactly what was quoted and not a penny more. When it’s time for a new unit I will definitely contact Valleywide Cooling.

La
Review №64

Margaret is the best! Going above and beyond at all times of the night to respond and genuinely care. The world needs more Margarets these days. My experience with Valleywide was better than I could have hoped for in the middle of July in what can be a shady business. Jimmy and MIchael are super fair and super efficient and lived up to everything they said. Pedro and Robert installed a new unit as efficiently as possible as well. Great team and would be happy to recommend.

Ka
Review №65

Had a great experience! Jimmy was very thorough with checking out our AC unit. He fixed the problem and told us that eventually we would need to replace our 24 year old AC. He provided us with quotes for the future replacement.

Ka
Review №66

Phenomenal customer service from Tech Daniel. Prompt service. Very informative as to what he was going to do for 6-month maintenance. Very polite and respectful. I asked that he be my permanent tech going forward. I would certainly recommend Valleywide Cooling as this company actually walks the talk!

Pa
Review №67

I had been through several companies the last few years. These people have been honest and professional every time. I don’t recommend people, but they deserve a good review. Lane was my tech this time and was awesome.

So
Review №68

The tech was very knowledgeable, professional, and thorough ! I recommend Valley Wide cooling for all of your heating and cooling services.

Ju
Review №69

Sunday July 10th we woke up to a hot house. I went to Home Advisor and put in the info. Literally seconds later Margret called me and the race was on. Lane came out and really kicked butt. Fast and great service from a knowledgeable tech. Thank you Valleywide Cooling. I am a client for life now.

Bi
Review №70

Valleywide Cooling was very prompt with my service request and had an appt scheduled less than 12 hours later. Jimmy N was very professional and was able to get my AC back up an running in no time. He was very knowledgeable and provided me with some much needed tips to help keep my unit running through the AZ summer. I would definitely recommend Valleywide Cooling to my family and friends.

Ji
Review №71

Valleywide was prompt in contacting us after our home warranty company contacted them. They coordinated the service call with our renter and checked to see if the repair was covered by the home warranty company. Very fair and helpful. Highly recommended.

De
Review №72

I was very surprised how quick they were able to replace my old AC with a new one the very next day as we were on one of the hottest weeks of the year. Very professional staff, explaing everything as they went. There were no surprises or extra fees added. I would use them again if the need ever arises.

Pa
Review №73

Margaret was my first contact with the the company. What a pleasure.! She is smart, knowledgeable, kind, efficient, helpful, and pleasant. She is a real asset to the company. Margaret scheduled Steve, the technician, who was professional, knowledgeable and efficient !!! I would recommend Valleywide Cooling to anyone. They exceeded my expectations !!!! Sincerely, Lan Simpson

Ki
Review №74

Valleywide responded to our call within the hour. Jimmy was a fantastic technician. He diagnosed our problem and resolved it! We have cool air throughout the house. We highly recommend Jimmy!

Ca
Review №75

I have to admit I was truly impressed with the company’s customer service as a whole. Jacob has been my technician on several occasions and there is no one else I would trust with my AC/Heating services. He always shows up on time, his passion and knowledge were impressive, and I can truly say I always know the job will get done correct the first time when he shows up. I highly recommend Valleywide Cooling and Jacob as your service tech. Thanks again guys.

Br
Review №76

On July 31st 2020 we had an emergency situation at our house. It was 100 degrees in our home. While it was 119 outside. I called valleywide cooling and within 45 minutes technician Lane called to say he was on his way. He came out and had the problem fixed within 30 minutes. He was great. Very friendly and knew how to do his job. Thank you technician Lane. I hope you all get a chance to read this review. If anyone has a problem i would recommend vallywide cooling with technician Lane for service.

Ke
Review №77

Phenomenal customer service by Tyron. Very informative about the work he performed under the Valleywide maintenance plan. We have used Valleywide for both repairs and maintenance. It is great feeling to have an AC company you can trust.

Wi
Review №78

Jimmy came out earlier than expected after my AC went from blasting cold air to just a trickle. He was polite and thorough. After a few hours of work and assessment my AC was up and running. I will be calling again if I ever need any further assistance

Da
Review №79

Valleywide Cooling was assigned to me through my home warranty company. Justin arrived and quickly identified our heating problem. He fixed the unit quickly and explained the problem thoroughly showing me photos of his work. Justin was friendly, polite and patient with my questions. Valleywide is now my go to A/C -Heating company.

Bl
Review №80

I recently just used the services of heating and cooling Arizona. I couldn’t be more satisfied! They explain to me everything that was going to be done before it was done. Not only was it done very efficiently it also saves me a good amount of money compared to some of the other competition.I highly recommend this company! I dealt with Mike and he was a very straight up guy! Do yourselves a favor if you want it done right give them a call

Ce
Review №81

One of the hottest day this year Sunday 7/12 an our air conditioner went out. Valleywide Cooling was the only one who could send help. Margaret was very helpful with the appointment and even called to update me as to when the tech would arrive. Maraget is a true asset to Valleywide Cooling. When our tech Humberto arrived he was very pleasant despite the heat. Humberto followed all Covid protocol and he listened to our concerns and repaired the problem. Humberto even informed me of a maintenance coverage deal that I signed up for. Humberto is reason enough that I will refer Valleywide Cooling to everyone who asks !! Thank you Margaret and Humberto for quality help and work.Cecelia Fuentes

He
Review №82

Blaine spent many hours at my condo replacing an old coil system , cleaning and replacing what he needed to. He went above and beyond what was expected. Blaine explained what was happening, why and all on a professional, and informative way. He was kind as well as very neat. It appeared my system was ancient but he viewed it like a project to solve. I couldn’t have been happier . I will definitely use your company again and wish Blaine the best in his career and positive outlook. Thanks a lot Helen A.

Pa
Review №83

I have to tell you that being a woman is always a concern when it comes to different types of services. Especially services that I don’t know a whole lot about. I have had experiences of being taken advantage of. But Valleywide cooling Is a very unique company. They take the time to educate you. They make you feel at ease. And they didn’t try to up sell me on something I didn’t need. Their technicians are Very punctual. They are sincere, courteous and professional. I have never use their service before but I got to tell you I highly recommend them to anyone. You will not be disappointed. They’re pricing is very competitive, as a matter fact I savedmore money with them then any other heating and air-conditioning company I’ve worked with before. Most importantly they’re honest. I hadone technician who actually spent about 30 minutes just educating me to everything that he was about to do and why it was needed and what I could expect. They sent me a text with the picture of the technician before he cameout so I knew exactly who was coming to my house. I like that a lot. In this day and age you can’t trust everybody unfortunately. I can’t say enough about Valleywide cooling other than to reiterate that if you are looking for a company that is excellent at what it does, that is honest, competitively priced and has your best Interest in mind, look no further and give them a try.

ra
Review №84

The regular maintenance/inspection of my heat pump was performed by Humberto today. He was polite, friendly and professional. He did a very thorough check of the unit, showed me photos of areas of concern and explained what he had seen. I am very pleased with his service.

Su
Review №85

I was having a problem with my wall ac unit dripping into my apartment. Although the problem was caused by the poor instillation of the unit by another business, the Valleywide tech was able to come up with 2 possible solutions. He left and allowed me to think about the direction I wanted to go. I called Valleywide with my decision. The tech, with another person to help, returned later the same day and fixed my unit. Thanks Valleywide for techs that are able to think outside the box and come up with viable solutions. I was also able to schedule the service the day after calling. Thanks again Valleywide.

Jo
Review №86

Steven gave us a call ahead of the scheduled appointment and showed up when he said he would. He arrived and was very pleasant to work with. A very good experience with Steven and I would recommend him as your pro.

Ri
Review №87

The installation looks great. It looks like it was done for ad pictures. Nice guys... very pleasant experience.

JP
Review №88

Excellent service. We had Jimmy come out and inspect our units which seemed to be needing it. He took the time to throughly look at every aspect of our HVAC units and walk us through our repair options without feeling like we’re being sold something we don’t need. He was very helpful and we’d definitely recommend his services to any of our neighbors!

Ro
Review №89

Valleywide Cooling was assigned to us through our home warranty company when our A/C unit went out. They called within 30 minutes of our submitting the work request and were out early the next day. Valleywide had to do a lot of back and forth communication with the warranty company for various approvals. They stayed on top of it constantly and kept in communication with us. The warranty company we have does not allow Valleywide to order parts, and it was going to be sometime in July to get what was needed. So, we cancelled our warranty claim in order to arrange for it ourselves. Ultimately we didn’t use Valleywide for the actual repair, only because they would have had to order the part and there was another company that had it available and could get it installed that day. We had already been without A/C for more than a week and had our grandkids with us. Valleywide was completely understanding and supportive of this decision. They even waived their service fee for coming out because they knew we had had such a difficult time with the warranty company and needed the repairs done immediately. This is customer service at its finest. They did a great job diagnosing the problems with the A/C system, and we have no doubt that had we been able to use them they would have repaired our system with professionalism and expertise.

St
Review №90

Our experience with Valleywide Cooling was exceptional from beginning to end. Valleywide Cooling was above professional providing us with in depth information, timely responses, high quality service, and superb customer service from all employees (Richard, Chris, Zach, and Daniel) we encountered throughout the entire process to replace our HVAC unit. We highly recommend them to anyone looking for a job well done by people who truly care. Thanks for everything Valleywide Cooling.

Au
Review №91

I was able to make an appointment quickly for installation of a new HVAC system. The installers were professional, and answered all questions completely and understandably. Work was completed quickly and they cleaned up after themselves well. I’m looking forward to getting the HALO system as well.

rh
Review №92

Steve was my tech for this service call. He looked me in the eye when i asked questions. He took the time to educate what was going on with my cooling unit. When leaving, he shook my had with confidence. I truly appreciated this company and its workers. I added their phone# so i can call ValleyWide Cooling for my home needs. Thank you for your time.

Li
Review №93

Excellent, quality work completed by Daniel this morning! We previously had 2 other techs out from 2 different AC/heater companies for the same issue, and neither one of them could diagnose the problem. Our heater was consistently blowing cold air in the middle of the winter, and Daniel came in and figured out the underlying issue immediately (~under 10 min). He then fixed the issue promptly, efficiently and more importantly, he did a fantastic job too! He explained to me what he was doing throughout the process, which I appreciated, and I must say..... Daniel is VERY knowledgeable and has the expertise needed to do the job! I will definitely be requesting Daniel for our next service call, given something goes wrong with our unit again. Thanks, Daniel!!!

Li
Review №94

My air conditioner went out on me last Thursday so called Valleywide on Friday morning and they dropped everything to schedule me for a 1:00 p.m. appointment. Jimmy called ahead to let me know he was on his way. He came shortly after 1:00 and worked in extreme heat to find my problems . He was very nice and professional..explained my issues and got me ups d running. So very pleased and am a definite customer. Thank you so very much!

Ta
Review №95

I am so happy I went with Valleywide Cooling. Everyone is so easy to work with, they are friendly, professional and know what theyre doing. They arrive when they say they will. I am confident I made the right choice. When Mike came out to provide a quote he took the time to explain how the system works and went over what he thought best for my home and didnt try to over sell me something I didnt need. I appreciate their honesty!

Ka
Review №96

Mike was so helpful and prompt in answering our request for an ac check. His technician was thorough and went out of his way to diagnose and help with our ac problem. Ultimately, as we suspected, we need a new ac unit and Mike is helping us as much as he can working things out. Its refreshing to know there are actually some people left that truly want to help.

Ge
Review №97

After calling several HVAC companies and not getting my AC issues resolved, I came across Valleywide Cooling, and I’m so glad that I did. Jacob was able to get me a brand new unit that had me cooling right away and at a reasonable price that fit my budget. Jacob was very professional and provided excellent customer service.

Em
Review №98

Valleywide was fantastic to work with from start to finish. Their office was very prompt in responding to my request for service and they were able to schedule me the same day. Humberto, my technician was excellent as well, very thorough, professional, and friendly. They definitely just made the top of my go-to list for future heating and cooling needs. Thank you guys!

De
Review №99

I found Valleywide through my home warranty service and am grateful that I was led to this company! The technicians were on time, diligent in diagnosing the problem and trying to fix it. I came to the conclusion that it didn’t make sense to put $$$ into an aging system. Valleywide provided a portable AC until the day of installation which fulfilled a huge need (97 degrees in the house) so at least I could sleep and work from 🏡! Everyone at Valleywide I dealt with Mike, Steven, Justin and Daniel were conscientious, down to earth and knowledgeable. When Steven turned on the Goodman AC for the first time, it was incredible and a feeling of relief 🌬😇Dee Crockett

Jo
Review №100

Valley Wide Cooling found an issue with my A/C units during a regular maintenance check-up. Although the units were cooling the heat pump phase would not work properly and fortunate for me it was just before it was beginning to get cold. They had to order the parts for the units which only took a few days and then they scheduled what they thought was only a few hours of replacement time. Once they got into it we found other issues with the units in the attic. I have to mention my attic is accessed through a door in a 20 foot ceiling. Chris the repairman did a fabulous job and climbed in and out of the attic numerous times that day. Although, it took more than 10 hours to complete what we all thought was a 2 hour job he stayed with it till it was repaired and there was no additional cost to me. Valley Wide did it for the original Home Warranty quoted figure. Mike the owner and Chris the repairman were very professional and kept me well informed.

Information
26 Photos
100 Comments
4.9 Rating
  • Address:75 W Baseline Rd a16, Gilbert, AZ 85233, United States
  • Site:http://www.valleywidecooling.com/
  • Phone:+1 480-439-9999
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:Closed
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Offerings
  • Repair services:Yes
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