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Lane Automotive
555 Bonanza Dr, Fayetteville, NC 28303, United States
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Comments
Gr
Review №1

Quick and inexpensive place to get your vehicle inspection done.

Ma
Review №2

Friendly and professional staff . good price 👍

Ed
Review №3

I got in and out quicker than I thought possible very professional clean mechanic shop

Ma
Review №4

Sorry about the first post. I thought I gave them a five stars. My apologies 😊. I always bring my vehicle there. Great and fast service 👍

Er
Review №5

Geat service and decent prices.

Ja
Review №6

Lane Automotive is the best auto shop in the area, my entire family has been coming here for inspections and services for the past few years. Recently, my dad accidentally poured diesel gas into his tank and he freaked out as he first consulted the dealers for help. I had him come over for a quick flush with Tony. Tony greeted us with enthusiasm and he fixed the vehicle within a day at an affordable price. My dad and I are super pleased with the services and the staffs and we will definitely return here whenever we need auto services.

Di
Review №7

Trustworthy and dependable. Awesome customer service 👏

ro
Review №8

Good place to get your vehicle inspection.

Mo
Review №9

We have used Lane for inspections and repairs and couldn’t be happier with the service! Everyone is so kind, honest, and helpful. Would absolutely recommend!

Ev
Review №10

Excellent service I would recommend them to anyone

Pa
Review №11

Great customer service. Highly recommend

La
Review №12

Best customer service and staff

Ng
Review №13

All of my vehicles are serviced at Lane Automotive over many years. I am very please with their service. My experience is that they are honest, price is fair, they warranty their works. They are courteous, professional and punctual!

Re
Review №14

We had an great experience and customer service was awesome. They answered all our questions in a timely manner. Great place to do business.

Bi
Review №15

Great, speedy & knowledgeable service. Will recommend & go back.

An
Review №16

Awesome pricing and service. Upfront with a no nonsense appeal. I had a small Ranger go in for a slew of things and the guys really gave me a deal and all that I asked for. A truly good business experience. And they also sell cars!!

Ma
Review №17

I had a 6 hour job so they had me drop off my vehicle next day. Said theyd get it done that day. Got a quote before I went in. Was $350 under Chevy Dealership. Waiting room was nice with TV and vending machines. Cleve checked in my vehicle. Finished nearly 2 hours early. Charged what they quoted. Super helpful with questions. Ill call here first again.

Sh
Review №18

Love the people here! Great customer service and knowledge base about vehicles. Had a couple cars worked on here in the past and even bought my current car from them.

Ma
Review №19

A friend recommended that I come here for an oil change. Great service, very polite staff. Very clean, well taken care of facility. Oil change was done in a timely manner and prices are decent. Will definitely continue to come here for future automotive needs.

J
Review №20

Outstanding Service.

A
Review №21

Lane always does good work on or vehicles. Ive never had a problem with the outcome. In fact, I feel like they bend over backwards to help sometimes. Ive never had an issue. Well keep using them until we move away.

Ty
Review №22

They have expert mechanics who were so helpful when I went to have my oil changed and tire repaired. They were friendly and attended to be me quickly. Highly recommended.

Se
Review №23

Absolutely wonderful local repair shop. Had the best luck with repairs, the staff is amazing, and theyre always the most reasonable in town. The only place I trust taking my sports car to.

Ba
Review №24

Traveling across Kentucky, my AC went out. Pulled into Fayetteville at 2 am, and with the help of my daughter in law, Lanes had it in the next morning. Turned out I blew up my compressor. Lanes not only fixed it, but had it back to me that same day. Price was crazy cheap in comparison as to what I wouldve paid at home in Arizona for the same service PLUS I now have a warranty! Thank you for the great service on such a short notice!

Gr
Review №25

Its so nice to have a mechanic we can trust. They explain in detail what needs to be done and why, which we appreciate. Well definately be taking our vehicles here from now on.

Wi
Review №26

I have a 1986 GMC full size Jimmy that I am restoring. I needed a new engine put in so I took it to Lanes. These guys are superb! They said it would likely take 10 days but had it done in 7. I am very satisfied with their service and I would recommend them to anyone. The manager was extremely professional and answered every question I had, and I am very happy with the work they did.

D
Review №27

Best car service shop Ive ever been too. Theyre honest and stand behind their work. I would recommend them to anyone.

Ch
Review №28

Do not go here!!!! They are bad for business and racists I have a up to date car went to get my inspection done I asked him was I going to fail my inspection because I just put coolant in my car which caused my engine light to come on until it runs through my car it will go off and he said he didn’t know!!! He failed my inspection because of that !!’ He knew it was my coolant he could’ve simple told me to go ride around until my engine light go off give the coolant time to process through the car but he didn’t he took my money and failed me and then went to my mechanic and he told me nothing was wrong with my car !!! Him and tlc both put it on the machine which I knew they had to at the shop and got the same results my car was 100 percent clear! All these people want is your money they don’t care about the customers!!! They are shady all they care about is white people if you are black stay away from this shop they will get you!!!!

J
Review №29

Best mechanic in Fayetteville. Outstanding service, went above and beyond. Good, fair prices. Will go the extra mile for you

Lu
Review №30

Great customer service and even better mechanics. They did a excellent job with a great price. 10/10 reccomend

An
Review №31

Great group of people. Love having work done right.

As
Review №32

Extremely wonderful staff, unfortunately it didnt work out but staff went above and beyond and gave me a ride home - over an hour away!

Co
Review №33

Got my oil changed no problems :^)

Cu
Review №34

Had a car registration inspection done today, the staff at Lane automotive were very courteous and worked as quickly as they could to get my vehicle inspected.

Ai
Review №35

We have always used Lanes Automotive for our car repairs. They are honest and very fair. I sent one of my friends mother there and they found the problem right away with minimal cost. She had been to the dealership with a quote of over eight hundred dollars estimate to fix the problem. Thank goodness she did not spend the money at the dealership. I will recommend Lanes Automotive to all my family and friends.

El
Review №36

Excellent service! Fast, dependable, affordable and friendly! Will definitely return!

SR
Review №37

Beware of price gouging at this place ladies, took my car there and got a repair quote for $700, my husband took it somewhere else and got a quote for $350. Bad thing is, Ive been taking my car there for 5 years not knowing Ive been probably been getting ripped off this whole time.

Be
Review №38

Quick

Xx
Review №39

First I got held up by DOT checking their systems, I was ok with the wait. Waited about 2hrs just for him to charge me $33 to say oh your tint (small strip) across the front windshield is too dark ( like really, is that hindering my vision or the cops. I have no tint on sides and then said the back was too dark. Its a single cab truck. He could have easily saved me money and time by telling me that before he even pulled my truck in. FYI, this my first time getting it inspected so never even knew that tint would be an issue...They will never have me as a customer again. And was already have back spasms trying to wait on them...Wow and to top it off, part of my hood is broken that I just found out and my hood wasnt latched. I took it on the 23rd and havent driven my truck anywhere to get up enough speed and just now on I-95 my hood almost come up. I kept hearing a noise and my grill is broken but was wedged in as though it wasnt. This place is a rip off. Could have easily busted my windshield and caused us to wreck. And I know for a fact they broke it bc it wasnt broken before and nobody has touched my truck since and Ive only drove it to town once since then.

Wi
Review №40

Great customer service! Ive never had any problems with my work either.

Sa
Review №41

They are over priced and alot of times when you try to call them the answer and hang up right away.. they tried to charge me 450 for a diagnostic ..poor coustomer service as well

tr
Review №42

Cannot fix the mentioned problems and feel like they purposely dont fix other things to bring you back in to fix it. I guess thats the norm these days for most auto shop. I had a huge chuckle after reading their code of ethics tab on their website. Absolute horrendous as well as management in my perception. Find a better place.

an
Review №43

For years we overlook they mistake we are car , today we have enough, never going back. The owner do not have the decency to talked to my husband, for them a customer is not important.

Ma
Review №44

Staff is always honest and friendly.

AJ
Review №45

These folks have taken care of every vehicle Ive ever owned. Good people, good prices, good service.

Sy
Review №46

Great service! Great employees

Li
Review №47

I would recommend them to anyone with a car... Very nice and professional people.

Me
Review №48

Honest hard working mechanics.

Do
Review №49

Great work, good prices. Very friendly.

Ri
Review №50

Always great experience tgere

Re
Review №51

Took my car there for an inspection.

Jo
Review №52

Never got my car look at becuse to slow or too lazy, had my car for six hours never look at it,will not tell anyone about this place .

ch
Review №53

I liked the service

As
Review №54

Horrible i wasted money fixing things that did not need to be fixed and they never fixed my car it is still messed up after they had it for a week. I would never go back.

Ma
Review №55

Completely wasted my time. Said it would be 45 minutes. An hour later my truck hasnt moved from the parking lot. Get your shop together!

Mc
Review №56

5 Stars All the way

Jo
Review №57

Always good service

Tr
Review №58

Been with them for couple year just because cant find no where around fix my Jag , wasting my time

To
Review №59

Great Service

Ha
Review №60

Crooks.

Information
7 Photos
60 Comments
4.2 Rating
  • Address:555 Bonanza Dr, Fayetteville, NC 28303, United States
  • Site:http://www.laneautonc.com/
  • Phone:+1 910-860-1945
Categories
  • Car service
  • Car inspection station
  • Car repair and maintenance
  • Car dealer
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
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