I took my car here because the heat and Air conditioner would not switch blowing on the windshield to the inside vents. I received a call from a woman that runs the front office telling me to come get it. She said the actuator door was out of alignment but they got it adjusted and it was working. She then stated that if I had any other problems I would have to take it to the dealership which I thought was strange. I left the repair shop to run some errands and when I tried to switch the air flow it would not work. I returned to their automotive shop and one of the mechanics told me he was sorry there was nothing he could do and I would have to take it to the dealership. To say I’m displeased with the device here is an understatement. Please beware.

Thank you for helping me get to work this morning! My battery had died and Brenda and Ernie got me fixed up in time to teach my class. Forever grateful!

The staff is very helpful. In-N-Out in no time.

I had a fuel pump installed September 8th 2021It took three and a half hours almost a half a dayI would haveThought three at the mostIve worked on cars for 45 years.The mechanic should have spoke to me for a few minutesThats good manners and theProper way ofProper way of businessNice workPoor communication.The good old-fashioned handshake proper manners I guess is long gone

My check engine light was on , I called and they told me to bring it in. I was helped immediately and was given a diagnosis and what the cost of the repair would be within 45 minutes. They reputed my car and I was out the door in about 2 hours. Very professional... will definitely be using them again ...

Very nice people. I brought my car their in 2018 after going to several shops. Every shop I went to kept saying that I need muffler and exhaust. And the cost was going to be over $500. So I stopped by Ernies and they told me to drop my car off the next morning. I dropped it off and I got a call back in a couple hours. The only thing I needed was a 5 point somewhere in the motor. Now I’m a faithful customer of their business

Honest and hardworking. They do excellent work in a timely manner and at an affordable rate. They will keep their word and wont give you the run around or try to pull on over on you. And the whole staff is very friendly and personable.

They seem nice but it took an entire day just to tell me what was going on with my car. They also did not let me know until close of business when it requires me to be charged a second tow to somewhere capable of fixing cars. So now I have to wait until tomorrow to have it towed somewhere else.

Super nice people. Very professional. Fast service with no issues at all. Easy as can be and thats whats important to me.

A friend of mine was in an accident and they towed the vehicle friendly had great service would highly recommend them if anyone needs a tow or service done to their vehicles

Great local mechanic family owned

I love this place. They are like family to me. The staff is very welcoming and helpful. I take all of my vehicles there and recommend them to all my friends as well. This is a life long relationship for me.

Great customer service! I highly recommend.

Good and friendly people.

Very friendly and great service I would highly recommend them...

They are there for us when we need them. As if thats not enough, their prices as VERY reasonable. 👌🙏👏👏👏👏

Honest, polite a go to place for car problems

Best Automotive Repair in Fayetteville, period. Honest, hard working, and completes work in a timely manner. Very courteous, as well. Going here will save you money, and time. Im very pleased. Highly recommended.

Ernie’s is my go to auto shop. They are the epitome of the classic American family owned and operated business - Ernie’s adult children and their wives, and their families, are a part of the business. They’re incredibly good people, honest mechanics, who don’t overcharge for their services. I’ve taken my car to a local VW “specialist,” who allegedly did more damage than repairs to my bug - Ernie’s immediately became my biggest hero. Warren has spent countless hours making sure that my car’s repairs are done right, the first time, and that I will have a reliable and safe running vehicle. They’ve towed my dad home from the Wilmington area, and me home from the Raleigh area, and gone out of their way to drop us off at home before taking our cars back to their shop. My parents have taken their cars to Ernie’s for as long as I can remember, and now that I have my own car, Ernie’s is the only place I will go to have work done on it. Ernie’s mechanics and front office staff are always there to greet you with a smile and get the job done right, the first time. I love them so much that I drive 320 miles back to my home town so they can continue to service my car.

We use this towing company for work. They are always there quickly!

Fayettevilles honest towing company. Ernies will get you off the side of the road at a great price. Theyve towed my truck when others said it couldnt be done, and at an amazing price.Thanks for being so awesome!

If I could put less than 1 star I would, this about the worst towing company I have ever heard of, and just a group of liars, they close at 5:30 but pretty much wont do anything for you after 5, or atleast that’s what’s they tell you, my car was towed after an accident that wasn’t my fault, and they wouldn’t let me get my belongings out of my car because “the gate was locked” I called back and ask a great big simple question “where do you put the cars you tow after 5:30?” Great big answer was “the lot” I’m for sure that’s a lie, I’m for sure they reopen the gate and I’m for sure they could’ve opened it for me after I asked that question they hung up on me, of course I called back and ask the same question knowing the answer was a lie and get a new answer “I have the key I can open the gate whenever” proving my point that they were lying all along for no apparent reason, bad business & liars

The staff here are friendly and very helpful. The service is amazing and well affordable

Ive been a returning customer for over 15 years and always get great service. Dropped of my 2011 Suburban this morning with air-ride suspension problems and the team had me back on the road in a few hours. Highly recommend!!

THANK YOU!!! I work for a small local business in Fayetteville. My installers ran into some mechanical problems while getting on post to do some work. They were told the vehicle must be removed in 30 minutes NO exceptions. Ernie & Sons was on post immediately to tow our truck. Not only did they tow it, They fixed the problem and we were able to have our work truck back the same day. Best of all it was all done for a reasonable amount of money! I know this day was probably an exception to the rule for things working in our favor but none would have been possible without this company. So from one business to another, THANK YOU!

I went for a oil change they were very polite very courteous and it did not take long to get the oil change done and it was a most enjoyable trip and yes I would go there again

$600+ repair bill...however...the result..Repaired the car replacing the fuel pump only not to reconnect the gas line..I go to a gas station to pump gas... the fuel sprays all through the gas line spurting out on myself ..all over the car and ground. Take it back they repair it in 30 minutes and respond its a pin hole leak in the line..I explain how the gas sprayed through the car and shot through the gas line on the ground and myself...wondering how could a pinhole spray so. Thankfully pictures were taken for proof that it was never reconnected..car is ruined..we were lied to... as who can risk driving in a combustible vehicle especially if the vehicle us used for business..very disappointed longtime customer. They say its a new mechanic they didnt check behind. Could have been dead..explosion...$250 was refunded however that was obsolete as the entire car is ruined..I would never feel comfortable driving another student in that car realizing gas blew thru it like a fire hose..ernies said the car is ok. We lost business as my student had scheduled 3 days and after this happened the first day she was terrified. Its a matter of being honest about your work and not offering lies and excuses after our many years of being a faithful customer. Totally disappointed in how this was handled. Mechanics should double check their work especially when dealing with gasoline lines. Could have been deadly if something sparked for the entire store parking lot. Bad business.

Excellent staff great service

The absolute best in Fayetteville. Honest, fair priced and knowledgable, you cant beat em

Very good that was quick efficient and on time 👍👍

I broke down on cliffdale road in Fayetteville. AAA said that they where sending a tow truck, Mitchell’s towing. I waited for three and a half hours. Every time I called AAA they would say the driver said another fifteen minutes.....guess what after 3.5 hours I called Ernies towing on Owen Drive and they came in less than ten minutes. Mitchell’s left me stranded and lied continuously about their ETA.

My husband has been using ernies for years they have very nice employees n they dont have outrageous prices my van wouldnt start and tgey had to come get my van and all that was wrong with it was a 5 cent fuse and all they charged me was for the tow

Good people providing great service for me since 1995, keep up the great work!

Thank you for great work

Thx ,Repair green vehicles

Good down to earth individuals

They have always giving me good service.

Ive been a client for years great service great people.

Not satisfied at all!!! THEY ARE A COMPLETE RIP OFF... Took my car for trans and a/c work they bring up something totally different wrong with the car. Paid 1,000 Transmission leaking worse than ever now & a/c still didnt work!!!! PEP BOYS GOT IT DONE RIGHT💯💯

This place is excellent they always take care of my cars

Very professional they make sure they take care of you. Will not take my cars to any other mechanic.

Very friendly and trustworthy

Great

Nice friendly atmosphere

Wont rob you good service

Best automotive place around. very friendly and will not try and haggle you for more money then what is needed.

Receptionist is rude and a few other choice words. AWFUL service they over charge for their work and then insult you for not going with them.

Great work and a pleasant staff.

They really took the time to look at my car and find the problem they listened to every complaint I had about my car and didnt act like I had no idea what I was talking about its a great place Ill go back there

Nice place!

Perfect!

Good service