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D-Patrick Motoplex Certified Collision Center
200 N Green River Rd, Evansville, IN 47715, United States
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Comments
Gr
Review №1

I am new to the area, and recently had a minor accident. Being quite OCD, it’s difficult to find a place that I trust. D-Patrick was professional, had great communication, and was very attentive in dealing with me and insurance. They even immediately answered some follow-up questions, when most businesses take your money and run.

Jo
Review №2

The staff was extremely kind very helpful!The D-Patrick team did an excellent job on my car and got it done in a very timely manner!I feel like the staff went out of their way to make this experience as pleasant as possible!Im completely satisfy!

G2
Review №3

Always friendly staff and attention to excellent customer service!

Vi
Review №4

These folks were awesome! My Z-3 looks like a new car! They went above and beyond and you could tell that they take great pride in their work. The experience exceeded my expectations.

Lo
Review №5

They do great work. The staff are very friendly. They really work to make sure everything is done well

Jo
Review №6

Our vehicle was restored to factory new condition. All expectations were met and exceeded by the D-Patrick Collision Center staff. We really appreciate the expedited services.

Da
Review №7

Everyone there was great. They greeted me as I arrived and keep me apprised of the work they were doing and finished the job ahead of time and under cost estimate.

Br
Review №8

Excellent customer service and they turned things around fast!

Sh
Review №9

Everyone at D-Patrick took excellent care of us during our recent service. We couldnt ask for more, excellent job.

Re
Review №10

My experience at D-Patrick Collision Center was incredibly disappointing. Our car was there for 3 weeks (6 weeks total) when we were advised we could pick it up and given a time. When we went to pick up the car, we found 10 items wrong with the car and what was worse was the damage they had done to my vehicle. First time we went to pick up the car, the car was not even detailed and if it was - they should be ashamed. The headliner of the car had handprints over its entirety; the cowl had not been replaced and was part of original estimate, there were scratches on bumper and drivers door. there was a fist-sized dent with scratches in the passenger door rocker panel, the plastic piece between the drivers door (inside) and the windshield was not attached, the hood was not level and the rubber piece was sticking out on one side, the fire blanket thingy on the hood was a mess,and perhaps worst of all, THEY HAD PUT BURN HOLES IN EVERY SEAT COVER IN MY CAR!! Obviously we were not picking the car up. At this point, they at least did give us a rental car....(not one that received as good of gas milage as our Honda). So they advised us the item that woudl take the longest would be the dent in the rocker panel....two weeks later we were told we could pick up the car (this was on Thursday and we were going to pick it up on Friday). On Friday morning I received a call that the mowing company had damaged the hood of the car and it would have to be repainted. A week later, we showed up to pick up the car. On this pick up the manager working with us, was upset that we were being picky....and indicated that we came there iwth the intention of NOT picking up our car....(REALLY?? We purchased a new car just 3 months earlier because we didnt wnat to drive it...yeah right....I was getting such good gas mileage from their car NOT). This time our complaint was that the hail damage above the door had left this piece not shaped like normal but sort of flat. AND there was a cut on the console where the gear shifter is..Im guessing from where they put in the seat covers. WE were criticzed for not seeing this the first time -- again I must say REALLY...with our having found 10 things they did not find, they have the right to criticize us for missing something on that first review?...AND we were told I will fix these two items but then that has to be it by the manager. Excuse me. but I thought their job was to fix my car right -- and he had emailed me telling me it would be better than it was when I bought it...seriously? Its not better, its not even close to being as good as it was. I didnt expect it to be the same, but I didnt expect them to damage my car. Am I being picky, yes.. after the first fiasco with picking up my car you bet I am picky. After dealing with the manager, we took the car as it was...we asked for compensation for the fact that they damaged our car and the fact it took them 6 weeks for what they originally told us was an 8 day job...and we were accused of asking them to commit insurance fraud. We just love driving 45 miles to pick up a car that isnt ready. Needless to say we took our car, as it was, because leaving it there doesnt mean it will be fixed but almost guarantees more damage. We were advised he ordered the console pieces so we can take the car elsewhere to get it fixed...but we have not seen them come in yet...they were going to mail them to our house. You know Ive bought cars before off D Patrick and this most recent purchase was through them...I didnt mind dealing with them in sales -- but this has tarnished forever my opinion of D Patrick and I will not buy another car from them, I will take my business elsewhere.

Th
Review №11

Excellent Job and a competitive price. Thank you

re
Review №12

Every detailed in workmanship. top notch.

Am
Review №13

Outstanding service, true concern for our vehicle and an outstanding job completing the process. Thanks,

J
Review №14

Great place to find your next ride

Wa
Review №15

D Patrick is the best, exceptional customer service and quality of work.

Information
5 Photos
15 Comments
4.8 Rating
  • Address:200 N Green River Rd, Evansville, IN 47715, United States
  • Site:http://www.dpat.com/motoplex-body-shop.htm?utm_source=google&utm_medium=gmb&utm_campaign=motobodyshop
  • Phone:+1 812-473-6530
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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