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Car-X Tire & Auto
900 N Burkhardt Rd, Evansville, IN 47715, United States
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sa
Review №1

Jason was so helpful today. He got us in last minute before a road trip and got our car fixed up. Jeremy was the mechanic and he was very thorough and explained everything to us. They stayed after close to make sure we were taken care of. They gained a loyal customer today! So thankful

Am
Review №2

Very helpful and friendly. I quickly found out what problems I was having with my car and was happy to hear that it was only my tires that was causing my car to sound loud while driving although I didnt have any work done today they didnt charge me for their time in looking at my vehicle. Very happy with them and will be in the future coming back. great place friendly service.😃👍

Br
Review №3

Tony is great! Updated me when ever he did something to my car highly recommended! Fast easy in & out

Da
Review №4

Love Car X. Frank and the guys (and Sumer) are great. Been going there since they opened up.

Da
Review №5

Not good, Frank if you are going to tell everyone my business at least be true full, how about not telling anyone . So when you get a bad review is this how you treat them, looks like something you would do, one more thing g that truck is 22 years old and no engine problems till car-x changed the oil that engine did not even have an oil leak, so whos at fault. Learn how to spell, yes I did owe you 40 dollars but I had a short pay check and I told your manager that I would pay next check well that wont happen

Ha
Review №6

They are very caring and friendly. They put customers first and go above and beyond to help you in any way. I highly recommend them.

Mi
Review №7

Great place to your oil changed and get some new tires.

As
Review №8

Im happy with my experience at CAR X! They have definitely gained a new customer!! Everyone was very informative and helpful. They took the time to explain everything to me patiently. Highly recommend them!

Mi
Review №9

Frank took the time to listen and give free advice over the phone even though it was almost closing time. Great guy

B
Review №10

Always good quick service. Good prices. Good people. Overall just a go to place.

Me
Review №11

Very friendly customer service and does AWESOME work on my vehicle.

Ju
Review №12

I have been going to Car-X for about 10 years now since Ive been living in Evansville and they by far are one of the best people to go to when you are trying to get your car fixed.I think the experience differs a little bit during covid-19 where money is tight for everybody and they were willing to actually let me order my parts online and they are going to do the installation of those parts so I was able to save about $1,200. I couldnt be more than happy with their service and the way they treat me is as a human being.

Am
Review №13

I love taking my vehicles to Car-X for oil changes & repairs because they are friendly, professional, HONEST and get the job done quickly and correctly. They will be honest about whether the repair actually needs to be done or not & will suggest the best option for your budget. They are conveniently located and treat my vehicles well. I especially love seeing their smiling faces!

St
Review №14

Always a great experience dealing with the folks at Car-X.

Er
Review №15

They got me in and out quickly and for even less $ than I was expecting.

Gr
Review №16

Frank May & his Car-X team are top notch! Diagnosed & repaired an electrical glitch for me + an oil change. Very pleased with their service & professionalism. Highly recommended!

Me
Review №17

My husband and I always have a great experience with the CarX in Evansville, IN. The staff are professional, kind, and helpful in determining what needs to be repaired, as well as how to plan out the vehicles maintenance work so that each of our visits are affordable. It is really nice to know I can go to this particular CarX and feel listened to, be able to rely on the staffs expertise, and leave without feeling as if they tried to sell me something I didnt need.

Au
Review №18

Nobody was wearing a mask when I went in today. I have had work done there plenty of times in the past and the service was great, but they are not looking out for the health of their customers.Edit: In their reply to this review they are trying to play this off as being a summer heat issue, but my experience happened just recently in November.

Kr
Review №19

Nate is a great technician who did a wonderful job on my car!!! Thank you for all your help

Br
Review №20

Staff is very kind, knowledgeable and eager to help. Take a vantage of the hundred dollar visa prepaid card when you make a purchase of $299 or more with your car X credit card. This offer will expire June 30, 2019

Mo
Review №21

The battery in my truck died and I was out of town. It was nearing closing time on a Thursday evening and I needed my truck the next morning. I searched Google for a repair shop near me and Car-X had a lot of good reviews. I called and asked if I got my truck towed there they would help me. It wasn’t easy for them to get me in on such a time crunch, but they did. Nate talked me through what was probably wrong over the phone, and then the owner Frank kept me occupied with good conversation while the guys changed my battery. I paid a reasonable price and the personnel was amazing.

An
Review №22

Love this place! Very professional, friendly, as well as HONEST! I overpaid and Summer brought my $20 out to me.

Ro
Review №23

Car X was awesome helping me out! ! Tires, tie rods, and alignment... did not disappoint! Thanks so much Nate and Wayne, you guys made it all a very good experience. Very professional and courteous. I will certainly be recommending Car X to friends!

Ev
Review №24

Honest, friendly, and Quick Service. I would definitely consider this place a good option

El
Review №25

Frank May & the rest of the Car-X team are dedicated to looking after every customer as if they are family. Very pleased with my experience, and recommend their service.

Ja
Review №26

These guys were the best Ive ever seen , they went out of there way to take care of us while we had a wreck here in Indiana on 64 . Had us back on the road the next day and worked with us on the financing . Even made sure we got to our hotel alright and was able to do what we came here to do . These ppl are Gods ppl , a blessing and were heaven sent 🙏Thank you

Pr
Review №27

The customer service was great. Even though computers and internet was messing up they kept things professional. Summer was nice and the guy who plugged my tire was quick. Ill definitely be back.

Ki
Review №28

Wow... These people really care about their customers! My car sunroof drain was clogged and water was leaking inside my car underneath the passenger side floorboard 😒 also had a check engine light on. They gave me a loaner car for free while they worked on my car for 6 days. The prices are fair and I left the shop not feeling taken advantaged of

Be
Review №29

I gave all my work done here and have fir 20 years.

Sa
Review №30

Always honest and just good people.

Gr
Review №31

Frank is awesome. Im sure he will take great care of you.

na
Review №32

Will work with these people from now on!

T
Review №33

My car recently broke down. Towed to Car X. Manager and staff explained repairs needed. Car fixed and ready to go next day. Theyve worked on my car a couple of other times too and do a great job. It was great to have my car back so soon too. Want to thank them for prompt and great work!

Al
Review №34

Frank and the entire Car-X team take amazing care of my car, and my entire families cars! We have never worried that they would over charge or over promise. They tell us exactly what they are going to do when they do it or before they do it. Amazing PRICES, amazing PEOPLE, and amazing PRACTICES. GO HERE, you won’t regret it!!

Ri
Review №35

Very down to earth employees that are kind and helpful. They remember my face and do good work.

Me
Review №36

Will always go back they do great work

Ji
Review №37

Thank you for getting my daughters car in and fixing her exhaust while she was in Evansville. Great bunch of people. Great service!

Da
Review №38

Absolutely amazing job! Would definitely recommend them to all my friends and family! Called around for 2 new tires and they had them in stock and got us right in for a fantastic price!

Da
Review №39

Great repair service.

Sc
Review №40

Good honest shop and great work.

He
Review №41

Local business with quality leadership and friendly. Thank you

Ma
Review №42

I have taken my wife and my car to here for several years and always had great service. Once my kids were old enough to drive they started taking their cars as well.I have personally known Frank for since I was young and he is a very respectful and reputable person. Him and his team do good work, are fair, and I trust them to do repairs on our vehicles. Lastly, they are always helpful when asking questions.

Da
Review №43

Good folks. Honest. Fair prices.

Be
Review №44

Amazing automotive repair shop. Frank, Tony and staff are experts on car repairs. Replaced my power window regulator in just a few hours. This place has the best Customer Service I have ever experienced. Stop in and let Frank and Tony help you out on your car repairs. Tell them I sent you!😁👍🚗

Sc
Review №45

A+++ Fantastic experience! You should definitely contact Frank and the people at Car-X the next time you need your vehicle repaired. Fair prices and fast, friendly, and knowledgeable service. They went above and beyond to take care of us!My kids and I were visiting Evansville from KY and our van broke down. I called at 5pm on Friday and talked to the owner, Frank. He listened as I told him my van’s symptoms and my dilemma of being an hour away from home with no way of getting back. Frank loaned me one of their work vehicles free of charge so I could drive my kids home! He then arranged for my van to be seen first thing Saturday morning (this was on Memorial Day Weekend 2018). They opened at 7am and the mechanic called me at 7:30am to tell me what the issue was. I needed my starter replaced. By 9:30am the job was finished and we were able to drive our van again less than 24 after it broke down.The people at Car-X we’re an absolute Godsend. I’ve never taken a vehicle to a better repair shop!When the tow truck came to get my van on Friday, I told the driver about what they were doing for me and he said,“I had heard that their mechanics were great, now I know how great of people they really are!”

Ca
Review №46

They are amazing here. They help you of they can and go out of their way to help you. This is the beat shop in Evansville. They all are friendly and very sweet. They care about people and thats hard to find. These days people only care about money. They care about you and what needs to be fixed. I wouldnt go anywhere else. They have fixed very many issues with my car.

Sc
Review №47

Excellent staff and wait times. Always the best pricing in town, and the quality of service is unmatched! My family has been going there for years!

sa
Review №48

Thank youI came in with check engine lightYou guys found it fixed itSAVED DAYALL BECAUSE. MOUSE GOT IN ATE MY WIRESGREAT JOBTHANK YOU

ja
Review №49

Great experience! I have never had any issues with Car-X. Frank is a wonderful guy at the front desk and his customer satisfaction is great as well. I choose Car-X over other local automotive places for this reason. Also prices are very competitive or better than most. Highly recommend.

Ri
Review №50

They do good work but had my car for over 2 months because of the people they were going through to help fix my computer system. They never gave my a car to drive until the last 3 days before my car got fixed. And still wanted me to pay full price and the shipping costs of my computer system.

cu
Review №51

Love this place! Will recommend to everyone I know.

Wy
Review №52

Ive been coming to Car-X for a decade plus and have never once been disappointed. From tire plugs to more major repairs, they have be honest, friendly, and fast. The store manager Frank May is an extremely nice man and will advise but not be pushy. He is looking out for the best interest of his customers. Definitely recommend!

ju
Review №53

I have been coming here for about 5 years now! Car X is a great, reliable and economical. Frank and his team are trustworthy, knowledgeable and personable. I am a single woman and they do not take advantage of me like some other mechanical places. This place is Fantastic!!!!

Pa
Review №54

They do very good work and very dependable!!!! Had a great experience with the crew and got my car fixed better than ever. Thanks guys!!!!!

Me
Review №55

Frank and the staff were beyond the best. Coming from Mississippi and not knowing the roads around here, I hit a pot hole and they went above and beyond to help me out by making sure I didn’t tear anything up on the under side of my car. Thank ya’ll tremendously for all your help.

Ch
Review №56

Car-X is fantastic. 2 times we were leaving to go out of town to on trips and Frank took care of the servicing and looked over the car to make sure it was safe and road worthy. Thanks again guys. Always great service.

St
Review №57

Frank and his crew are amazing!! They are efficient, affordable, honest and friendly. I highly recommend them for all of your auto service needs.

Co
Review №58

August 11th 2020 Car-X was very rude to me never again will I take my vehicle back to them ever a day in my life I took my money else where I wont deal with them anymore also fixed my brakes they are still sqeaking nope never again

To
Review №59

Vehicle was burglarized while in their possession. Wont be doing business with them again. Very disappointing.

Th
Review №60

Great staff. They repaired my truck on a moments notice. I am totally satisfied. I have been a customer here for over 15 years

Th
Review №61

Been taking my car there for years. Always do what I need and never leave anything out. Very thorough and convenient. Sometimes even lend me a car when I need it. Will always recommend with confidence.

Mi
Review №62

Fuel pump went out in my truck they had me up and running within three hours

Na
Review №63

Great atmosphere and great place to get your car worked on

Je
Review №64

I have been doing business with Frank and his staff for almost 15 years. They have always done a great job and are not your typical shop that will try and sell you repairs that are not needed. Very easy to work with and trustworthy!

Mi
Review №65

A few years back, Frank and his team replaced a radiator in a 1989 Jeep Cherokee that I had. Despite it having numerous issues, they got it road ready and were very honest with the work that needed to be done. They were more than fair with the price and promptness of the repairs and service. I would recommend them to anyone. While a lot of shops in the auto repair industry have earned a bad reputation, Car X is not one of them.. They truly rise above the rest of the industry!

Mi
Review №66

I spoke with Frank regarding a few issues on my vehicle and another mechanic had told me I needed these things fixed and quite a bit of money, Frank listened and gave honest help and helped me from getting ripped off. Thanks car-x and Frank!!

An
Review №67

Miracle worker Frank and his amazing team worked hard to get us back on the road as soon as possible and at a 1/3 of the price we thought it would be! Our suburban broke down on the freeway far from home and the tow truck took us to Car X. We called before they opened the next morning and they had already started working on it. They were very friendly and went out of their way to help us. We would HIGHLY recommend them!

Se
Review №68

They did a good job I have an 86 30-foot motorhome they did a hell of a job working on it

Cr
Review №69

Finally found a car repair shop I trust!

Za
Review №70

I had Car X diagnose my 2008 Nissan Altima. They caught some things that another shop in town missed, including a serpentine belt the other shop said needed to be fixed but didnt. Amanda got me in very quickly. She gave great customer service, answering all of my questions and listening to me respectfully, even though I am a young adult who doesnt know much about cars. I told her I didnt want any service done without my consent and she assured me she had no intention of doing anything to the vehicle without first showing me the price and an explanation of why I should have it done. I had an air filter change, an oil change, and a tire rotation. They offer the tire rotation free when you get your oil changed! One thing I didnt like was the smell of smoke in my car after I got it back, but you cant really help if a mechanic chooses to smoke cigarettes. The rest of my car was clean and they made sure to put down a paper mat before they got in the drivers seat to test drive it. Another thing I didnt like was my radio had been changed. I dont know why it was. It wasnt damaged in any way. Just not the way I left it. Irritating, but not a big deal. Overall, I would recommend to friends and family.

La
Review №71

I will always bring our vehicles here first for basics, like oil changes, all the way through to things like check engine lights. They are friendly, honest, and professional. The staff goes above and beyond to help answer questions, or fit you in on a busy day. I will continue to recommend them to everyone who is looking for reliable and honest mechanics.

Za
Review №72

Good customer service. Frank and his team took good care of me .

Ch
Review №73

Been going there for 11 years and have always had great service and they are always fair and honest. Hard to come by these days with mechanics, but these guys are top notch. Highly recommend

Ta
Review №74

The staff is very friendly. They always take very good care of my car. Give me the best deal for my pocket. Definitely would recommend them.

Li
Review №75

Had a Wonderful experience! Very kind staff and a great price! 10/10 would come here again

Op
Review №76

Friendly staff but their scope of work is limited to basic tires and brakes, suspension and shocks is out of range.

Aa
Review №77

Great place to get tires! Helpful and polite.

Bo
Review №78

Great experience. Frank and Amanda were spectacular and most courteous. Repairs were quick and fairly priced. Wouldn’t hesitate to have more work done in the future

Je
Review №79

Frank May and the wonderful staff at CarX have been taking care of my cars for 15 years. Knowledgeable, friendly, convenient, and high integrity! I would highly recommend this business!

Wa
Review №80

Amanda is the Queen of Oil and car fixing - runs the shop fairly, honestly and with a sense of humor. Mechanics are real, honest and just plain good ole boys here in Evansville. Hometown shop!

Ri
Review №81

Car-X Tire and Auto (on Burkhardt Rd. in Evansville, IN) was a life saver today. My daughter-in-laws car would not start while out shopping. With the temperature soaring, and a toddler in tow, a quick phone call to Car-X and (within 2 hours) the problem was resolved!Thank you so much for giving excellent service and taking care of my family. Will gladly recommend to anyone!!!You deserve...🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟Rita Doubiago

Ru
Review №82

Car X is the only place that I trust to do a good job with my vehicle. They are honest and have always done a great job. I am always telling people to take their cars to them and I will continue to do so. Thanks for taking such good care of me!!

sh
Review №83

Best shop in town and they take great care of their clients.

Da
Review №84

Always my “go to” place for oil change and car repairs. They always take good care of my cars.

Jo
Review №85

Great Service! Knowledge staff! Well ran shop!!! Keep up the great work!!

Ry
Review №86

Ive been going here for years and have no complaints. They are always very nice and explain the work.

Da
Review №87

Excellent organization. They won’t sell it if you don’t need it!

Je
Review №88

Frank is the best! He understands its a people business!

Am
Review №89

Friendly, affordable, polite. I will be returning there!

Gr
Review №90

I have been taking my vehicles to CarX for several years. I drive a lot of miles and keep my cars well past 200,000 miles. That has only been possible because of the expertise of Frank and his staff. I can trust their recommendations and I never feel Ive been overcharged. I highly recommend them

C
Review №91

We have been doing business with Frank and his staff for almost 12 years. They are very parts conscience, and demand quality parts. We would recommend their service to vehicle owners in the Evansville area.

Li
Review №92

Weve used Car-X for a wide variety of services....brakes, alternator, oil change and more. The last car serviced was a Durango with 305,000 miles. The people at Car-X are honest, up front and accurate on their diagnosis. Weve had all things good at Car-X Evansville, IN.

Da
Review №93

The heater quit working in our Jeep. I made an appointment for Saturday and dropped it off on Friday afternoon. Not only were they able to diagnose the problem on Friday before they closed, they had it repaired by Saturday afternoon. And...the bill was less than the estimate. They have definitely earned a repeat customer!

Je
Review №94

Carx kept my vehicles running for years. I always had confidence when making long trips that my vehicle was in the best condition it could be thanks to their competent technicians. Repairs were always affordable. If youre looking for a shop to build a long term service relationship with, I highly recommend Carx.

an
Review №95

Highly recommended! I can always depend on Car X for honest & quality service.

sa
Review №96

Helped me out so much when I was travelling across the country and needed new brakes.

M
Review №97

Expert advice and service. Frank is the best.

Me
Review №98

Ive been coming here for years and they have always been friendly and reasonably priced.

Tr
Review №99

I am very displeased with Car-X. We brought our Vibe into Car-X to have the brakes replaced. After the team looked at our car, they stated that there was nothing wrong with our brakes but we needed to have the bearings replaced in our tires. This was much more expensive than getting the brakes repaired. However we trusted them, and had them complete the work. We were told the car would be ready to go at 5pm. Shortly before 5pm we received a call from Car-X stating that when they were removing the tire, the technician broke the screw off of the axle, so now we would need to purchase a new axle. When pressing them to explain why we would be responsible for the axle if they broke it, they blamed it on the prior technician, that he tightened the screw to much, so it was not their fault. However, the agreed to give us a $30 discount on the part. We told them to go ahead and do the work. They gave us a loaner car, that smelled like someone had died in it, and expected us to transport our children in it. When I asked them if they had been in the car lately, the agreed that it needed a good scrubbing. However, they did redeem themselves a bit, and gave us another car to drive that was very clean. The next day we called to check on the car, and we were told that when they removed the axle, they cracked the differential. Again, they agreed that it was completely their fault. So this time, they agreed to have the differential repaired at no cost to us. At the end of the day, we spent $1039.00 for all of these repairs. When driving the car away, we heard the EXACT SAME NOISES. So we called and they had us bring the car back. Now they are telling us that we need new brakes, but they could do that for us, without charging us labor. REMEMBER...ORIGINAL COMPLAINT WAS WE NEEDED NEW BRAKES, THEN THEY TOLD US OUR BRAKES WERE FINE, BUT HAD A MUCH LARGER PROBLEM. They looked at the car, and suddenly discovered that not only do we need brakes, but we also need to replace the SAME EXACT PART THAT THEY JUST FIXED ON THE OTHER SIDE!!!!! But they didnt notice that before. But since they did not notice the brake problem at first, they are going to go ahead and clean the brakes for us for free. I have filed a Better Business Bureau Complaint, and I have also entered a claim with my Insurance company. I caution EVERYONE who uses this place to be careful, that they are not CREATING problems on your car. They are not honest, and they are not trustworthy. This saddens me even more because the owner seemed to be an upstanding individual. I hope that he will stand by his word, and his character and do what is right.*******************RESPONSE TO OWNERS RESPONSE*******************YES, ALL REPAIRS WERE APPROVED, BECAUSE WE WOULD NOT BE ABLE TO DRIVE THE CAR AWAY AFTER THEY BROKE THE PARTS. WE WERE TOLD THAT WHEN BRANDON REMOVED THE HUB, HE STRIPPED THE SCREW, AND BECAUSE IT WAS THEIR FAULT THEY GAVE US A $30 DISCOUNT ON THE AXLE, THAT HAD TO BE REPLACED BECAUSE THERE WAS NO OTHER WAY TO DRIVE THE CAR AWAY. WE WOULD HAVE HAD TO HAVE IT TOWED. CARX KEPT SAYING THAT THE CAR HAD A LOT OF CORROSION AND WHERE DID WE LIVE BEFORE LIVING IN INDIANA. WE CAN POST A PICTURE OF THE BOTTOM OF OUR CAR, IT IS NOT CORRODED. AND WE MOVED FROM KENTUCKY PRIOR TO LIVING IN INDIANA. YES, THE CAR DOES HAVE A LOT OF MILES ON IT, WE TRAVEL. BUT IF YOU HAVE A PROBLEM PROPERLY REPAIRING AN OLDER CAR, YOU SHOULD LET THE CONSUMER KNOW THIS AHEAD OF TIME. WE WERE TOLD THAT BRANDON CRACKED THE TRANSFER CASE AXLE HOUSING. WE EVEN SPOKE TO BRANDON, WHO ADMITTED THAT HE DID IN FACT CRACK THE HOUSING WHEN REMOVING THE AXLE. THIS WAS NOT OBSERVED. TWO PEOPLE ADMITTED THAT THEY DID IT. SO THEY DID NOT CHARGE US FOR THE WELDING OF THE CRACK. AGAIN, THEY DID NOT REPLACE THE PART, THEY JUST WELDED THE CRACK!!!!!! THE AXLE WAS NOT SEIZED!!!!!!!!! THAT WAS NEVER MENTIONED, AND IT WORKED PERFECTLY FINE BEFORE THEY WORKED ON THE CAR. THEY OPENLY ADMITTED TO CRACKING THE PART, NOW THEY ARE SPINNING THE STORY. THIS SHOWS THEIR CHARACTER. WE HAVE FILED WITH THE BBB. DO NOT USE THIS SERVICE!

D
Review №100

My family of 7 were traveling cross-country when my alternator began to flake out. We limped into Evansville on the eve of Good Friday. I began to search for a repair shop and found CarX was open on Sat at 7am Easter weekend! I called and Fred answered with such a friendly tone, and he got our Odyssey in. They also picked up/dropped me off at our hotel while the car was being repaired. They had us back on the road in 2 hours, and home for Easter! I am so thankful for the care and expertise of the CarX Evansville crew. I have rarely experienced this level of professionalism. Thank you CarX!

Information
23 Photos
100 Comments
4.5 Rating
  • Address:900 N Burkhardt Rd, Evansville, IN 47715, United States
  • Site:https://www.carx.com/evansville/900-n-burkhardt-rd/?utm_campaign=localmaps&utm_medium=Local&utm_source=google&utm_content=261&utm_term=Evansville&y_source=1_Njg3NjQzNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 812-473-1000
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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