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Performance Auto Care
615 W El Norte Pkwy, Escondido, CA 92026, United States
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Sa
Review №1

It’s really hard to trust auto mechanics nowadays especially the shops but this shop in particular was very helpful very honest I own a dodge charger and a BMW and I’ve been bringing my vehicles to the shop specifically for the past four years and they’ve always diagnosed and fixed every problem with my car they do nothing but great and excellent work I highly recommend their expertise they get the thing done. Whatever problem you have whether it being electrical engine diagnostics or even your simple oil change you can know that getting it done with them you feel it’s getting done the right way the first time and your car is being well-maintained I definitely trust him with my vehicles 100% Highly recommend shop for all your car needs

Ke
Review №2

I want to give a big thanks to Tony and his team. They helped me in a pinch and I really appreciate them. I recommend this place to everyone I know!

Kh
Review №3

I have been trying to find a great mechanic shop these past couple days , and finally I found a shop with great prices & they get the job done . The owner was great gave me affordable prices , availability and took my car in right away . Also Fixed it the same day which is just what I needed after going to different shops all week so I am satisfied !! I found my new shop I recommend it

Jo
Review №4

This is the place where I can go and know that my vehicle 🚗 needs will be met with the highest standard the staff goes above and beyond even helping with transportation when my car is getting worked on plus after the service is completed they take care of the inside and out cleaning of my car love is most definitely showing from #performanceautocare 💯

Ja
Review №5

Sammy always helps me get my oil changes done in a timely manner and great customer service. I will always recommend performance auto care to my friends and family

ci
Review №6

The guys are so friendly and professionals at the same time. There is always time to take my car in and Im confident my car is in good hands.

Su
Review №7

These guys listen to your needs! Great work and reasonable! They even gave me a free drain plug with my oil change! Great job Gary your an awesome service advisor

Le
Review №8

After moving from San Diego to Escondido, I had to go find a new auto repair shop near me and Performance Auto Care had the best reviews. My first visit there was to fix a battery light issue on dash and Tony was very professional, friendly, and honest with his estimate and assessment. Im in the process of restoring my 04 Acura RSX and him and his team have been nothing short of excellent. My car still needs some cosmetic work but is running better than it was when it was brand new and stock and now has some upgraded components. Ive probably given him a lot of business the past few weeks but I dont regret it one bit. Really glad I found this place and would totally recommend taking your car here for all your auto repair needs!

di
Review №9

A great group of guys. Helpful considerate and they know what theyre doing.

Li
Review №10

Super professional and very helping business my dad brought his BMW to the shop and we can’t trust anyone else in this industry other than the shop right here it’s really hard to come across very truthful and reliable mechanics these guys will get it done and take care of you they will go above and beyond to just get you as happy as you can with a really well maintenance and well taken care vehicle

Wh
Review №11

I had such an amazing experience at PAC! Sammy and his mechanics were so helpful and made sure that I walked out of the shop with all of my questions answered and concerns heard. I would recommend this shop 10/10. Very honest people and such a fair price. Thank you so much again!

Ch
Review №12

Overall, very nice and professional people. They fixed my car in a timely manner and were extremely helpful.

Tr
Review №13

Reliable, Experienced, Timely, Affordable; Everything you want in your auto shop! These guys are seriously the best. Sammy is constantly communicating what is going on and always delivers on his promise of when the car will be ready. Tony is friendly, efficient, and willing to go above and beyond to get you taken care of. Definitely take your car here. I took mine to firestone at first and they not only tried to squeeze money out of me but they were wrong about the problem and couldn’t fix it in the end - I definitely should have just gone here first. It’s a bit of a drive for me (45 min) but SO worth it. Thank you so much guys for the phenomenal service! Absolutely only going here from now on.

Sa
Review №14

Tony is super helpful and explains everything with patience and attention. Both Tony & Sammy are informative on status of your car and are very transparent with what works needs to be done and when it will be finished. Very professional guys that know this business in and out. I was able to get in for new tires shortly after inquiring about an open date. Performance Auto Care is the only shop I’ll go to for my car needs!

Su
Review №15

The mechanics are very professional and job well done! Thank you

Da
Review №16

Loved the people will definitely be coming back

ky
Review №17

Tony and mark were very helpful. Dare I say they deserve a raise! Thank you

Ti
Review №18

Great prices, they care about their customers

Ja
Review №19

I have been taking my car here for regular maintenance for about 5 years. You cant beat the price, customer service or quality of work!Tony is absolutely wonderful. He is patient, helpful and honest. He takes such ownership in the work done and customer service provided. So much so, that up until my most recent visit I always just assumed he was the owner. It is great to go here and always see a familiar face. Getting a no nonsense experience while knowing that my car is in good hands will make me a return customer for as long as I live in the area. I highly recommend Performance Auto Care to everyone!

al
Review №20

My car had 4 new tires when I bought it. After front tires showed inside edge wear I purchased alignment at Performance Auto Care ($130) and rotated bad tires to the back. 3 weeks later I had the same inside edge wear on the front tires. Now 4 bad tires on car. Performance Auto Care agreed to check alignment again. This time I watched. Tech made adjustment and went for a drive and then hooked up to alignment machine again and did second adjustment to same spot (right front). I asked tech about this and he replied the alignment changed after he drove the car. So I said, then it will change again when I drive it? Tech said yes. Went up to service desk to get my keys and Sammy said everything was fine now. After I told him about the problem the tech told me about he told me I got a free second alignment and car is fine nothing else to do. Then as I was leaving I overheard Sammy reprimand tech, Thats why you never talk to customers! Sammy appears ok with lying straight to my face.I went to a second alignment shop the next day, and they said my car was fine, except the alignment was set incorrectly. I purchase alignment and showed Performance Auto Care the receipt. They offered me a free oil change but would not refund me for their defective alignment service.Performance Auto Care ruined my 2 good tires, couldnt get my alignment done properly, and Sammy lied straight to my face. And no refund.

So
Review №21

Cool af owner and staff. I trust them with my vehicles.

Om
Review №22

Tony gives amazing customer service. My car broke down on Sunday afternoon and it was close to their end of day but I explained my situation to him and he helped me get my car fixed. I will gladly take my car back again if I need their services.

Jo
Review №23

MANY years ago, this place was something to watch out for. With the current staff, you have nothing to worry about. Customer service is top notch and they can get you taken care of quickly if you need. Service is excellent and accurate. I will be back and I will recommend them to others. Advice... make an appointment. They are so popular and busy, you are taking a big chance by just walking in expecting immediate service.

Al
Review №24

Highly customer service everyone is so friendly. They know what they are doing. I’m completely satisfied with performance auto care. Sammy and he’s team are the best of best.

Me
Review №25

Very satisfied with the work these guys did !! Thank you so much ! Customer service was great

Jo
Review №26

Great service Tony/Sammy are awesome

Da
Review №27

Performance Auto Care offers all you expect from an excellent mechanic shop. The guys are super professional and reliable. I have been taking my cars there for over two years and they have always taken a good care of my cars.Plus, they have never tried to over-charge like some other places. They have awesome coupons on their website. There is nothing about a car Luis cant fix! These guys are really good at their job.

Kr
Review №28

Came in by mistake thinking it was the place next door...best mistake ever!! This place is awesome! Great customer service, very reasonable prices and didn’t try to sell me on a bunch of unnecessary repairs. I will be going to them from now on

Al
Review №29

Great shop, they will get the job done. Affordable and quick.

De
Review №30

Hands down the best auto shop Ive ever used. They consistently do good work, if I bring my car there to get something fixed I can pretty much always be sure that I wont have to bring it back due to mistakes or issues. Every time I get work done there Im surprised at how much less it costs than I expected it would be. I cant recommend them enough.

Sa
Review №31

Quick! And amazing service from Tony every time. Had a fantastic oil change! They even replaced some filters for me for a great price! I have been coming here every time for a few years and never want to go anywhere else!

Mr
Review №32

Tony and the team were very friendly and professional! They took care of my car in no time flat and even went the extra mile to make sure my tire pressure was correct (it wasnt but they fixed it!) and that my sensors were reading properly (They werent but that also got fixed!) .Thanks so much for your time and help today guys, its really appreciated.

J
Review №33

This place is by far one of the most reliable and honest shops Ive encountered. I have a 2011 Mustang, and made an appointment for an all around brake change, transmission fluid change and AC maintenance. I know for a fact everything was properly changed because my car has tells. Was extremely satisfied with price and time it took to complete job. Would definitely recommend.

Ma
Review №34

Needed a quick oil change and found these guys. I buy my own oil and filters but got tired of changing my own oil so decided to give them a try after reading the other positive reviews. They were quick, honest, friendly, and inexpensive. $12 for my oil change and was done in 10-15 minutes. Plus they told me if I referred someone, they wouldnt even charge me the $12 bucks! They also topped off the washer fluid and checked the air in the tires while I was there. Definitely going back!1/18/13 Been back twice and still very happy! Last time was just an oil change, this time was an oil change and tire rotation which they didnt charge me for! Theyve been able to start on my car right away all 3 times. Definitely recommend these guys and definitely going back!

Am
Review №35

Our car needed a replacement key and cylinder and the Kia dealer wanted $800 and they had to order the part which would take 3 days. We have 1 car between 3 people and that timeline didnt work. We called them and they got us in and rebuilt the cylinder and gave us 2 new keys for $250. They even offered a rental car but the gentleman in front of us got the last one! The service was quick, cheap and we are now customers for life! Thank you so much!

Ti
Review №36

Just got new tires put on and an alignment and my car feels so much smoother now and they washed it too!!! The work these folks do come 2nd to none. My family has been coming here for years and fortunately haven’t returned to the dealerships besides to just purchase a new vehicle ever since. Thank you guys for all your patience and customer service :)

Br
Review №37

We have been taking our cars here for years. This place is by the far the most honest hard working shop in town. We will not take our cars anyplace else. I highly recommend giving this awesome facility a try.

De
Review №38

Mechanics are professional and skilled, and FRIENDLY and HELPFUL! My car suddenly had some unknown engine issues when I was driving back to Los Angeles. I was told it might take at least two hours for the diagnosis. Concerned, scared of being in somewhere I dont even know, I became really anxious, keeping asking mechanics what should I do. They comforted me to have a sit, and had a professional check my car real quick. I only waited for around 30 minutes in total then they told me that I was good to go. Problem fixed and I could make my way back to L.A.!Isnt it magic? Oh, they also explained how to maintain the car and everything else to me. So, definitely recommend there if you do want your car out of trouble!

No
Review №39

Honest and affordable. Beats mechanics in the coast mechanics for German cars BMW and VW

Ma
Review №40

I just got my car back from this place quicker than expected. The people are absolutely friendly, and professional. They gave me best price I could find on a new alternator and radiator. My car is back running great!

Ka
Review №41

Performance auto in Escondido CA, is a Great place to go for in need of fixing your car, getting your brakes fixed, cleaning any scratches and oil changes !!! Pricing is very affordable and I highly recommend coming. Sammy always does a great job in fixing any areas of my car as well as having great customer service. Always satisfied coming here when I need help with fixing my car or vise versa. Visit performance Auto ! You wont regret it ! (:

Se
Review №42

Stellar service! As a college student with a 22-year old Pontiac Grand AM, Sam was able to work with my limited budget and do the necessary exhaust repairs to get it to pass smog.Id highly recommend this auto shop. No gimmicks. Just honesty.

Em
Review №43

The BEST auto care shop. I drive 3 hours rounds trip from LA to have them take care of my car. Would not go anywhere else, I can count on getting the best service at performance auto care. Theyre transparent about prices and whats wrong with my car. They also usually have my car finished within 24 hours. Overall, excellent experience. Thank you guys

Ap
Review №44

Friendly staff, great price, and services were completed in a timely manner. I will definitely come back for any future services. Thank you so much!

Ve
Review №45

Amazing customer service!! Sammy was upfront and honest, really went out of his way to work with us on getting our car repair done. Johnny was also amazing! Taking his time to look over everything! I definitely recommend this place to everyone!

Ch
Review №46

Excellent service! Sammy and everyone else will really go out of their way to get you what you need. Nothing but the truth on what actually needs to be done to your car, no bs. I highly recommend!

Mu
Review №47

The service was great and the staff are super friendly and knowledgeable. They fixed my 22 year old Wrangler so that Im not afraid of taking it on long trips anymore. Thanks guys!

Ma
Review №48

Im really disappointed in this place, they lied to my face. I came here multiple times, for routine things. The techs and the front desk seemed really nice. But, last time I was there for an oil change they recommended that I my brakes were in serious condition, and to get my front and rear rotors and pads replaced. ~$630. No measurements provided (which is illegal in CA by the way). I took my car to another shop and had them do a brake inspection. I watched them measure everything. Rotors and pads were in good shape.What pisses me off is that I gave them the benefit of the doubt-- once had an oil change that took an hour and a half. Sometimes the multipoint inspections wouldnt be filled out all the way. Twice they had forgotten that I had an appointment. Whatever, Ill let it pass. And then they lie to my face on a ~$630 transaction. Disgusting really. Please dont go here.

To
Review №49

Best service ever!! Went in late Sunday with whole brake failure and wheel bearing going out and they took amazing care of me. They knew I needed my Nissan Titan asap and had told me they will have it done by my lunch the next day cuz they were almost closing since it was a Sunday and they called and let me know it was done around 9:30 in the morning and they cleaned my aftermarket air filter and through in a oil change for free since I had to wait over night! Ill be taking my truck back there for everything else I need in the future! Great customer service and they didnt kill me on the labor price! The guy tony took great care of my truck and made everything so quick and easy for me!! Thanks guys

Ev
Review №50

Great customer service and great atmosphere. Staff was very helpful and fair. Guys work hard and got our Mercedes out the door really quickly with fair prices. Absolutely recommend for anyone looking for great service with a smile and unbeatable prices.

Ra
Review №51

HANDS DOWN! THE MOST HONEST WORK!! REALLY GREAT SHOP!!!👍

Ra
Review №52

Tony always takes care of me, good honest mechanics, they do their job in a reasonable amount of time and for a reasonable price

Mi
Review №53

They have been helping my girlfriend for years. Always taken care of her car fast and they are super friendly. Starting going here and they are reasonably priced and do great work.

om
Review №54

I went on Saturday and they did my oil change right away. Thanks @ Tony. They were quick. Definitely coming back

Da
Review №55

The team at Performance Auto Care are definitely top notch.My most recent trip inspired me to write this review as it was very much deserving of my praise.I brought my car in for an oil change, tire rotation, and to have my drivers side power door lock checked (it wasnt moving with the car alarm click or the in-cab power lock switch).After leaving my car with them for about five hours, they called me and let me know that they could not figure out what was causing my power lock to not actuate and directed me to a car electrician for help. They also let me know that they do not feel that it would be a good idea for me to rotate my tires as they were already in bad shape.When I arrived to pick up my car, they only charged me around $30. That is insanely cheap for five hours of labor, but it turns out that they werent going to charge me for the diagnostics they performed on the door lock seeing as they couldnt 100% figure out why it wasnt working. They also didnt charge me for a tire rotation since they didnt actually perform one.After bringing my car home, I noticed that the car alarm wasnt arming. It would actuate the passenger door lock, but it wouldnt actually arm the alarm. I could open the door and start the car with no problems even though the car alarm should be on.I brought it back to Performance Auto Care (after getting the door lock fixed at the car electrician) and let them know what was wrong and they said they would take it in and take a look at what happened. They (and I) assumed that something was simply unplugged. Again, they couldnt figure out what was wrong after another five hours and told me that they will send it to the car electrician themselves and have him fix it.Once it was fixed, I went back down the repair shop to pick up my car and they said that none of this was charged to me. 10 hours of labor and an outside consultation (a huge hit to their overall profits for this pay period) and they just did the right thing instead of making any kind of attempt to have me recoup their costs.I dont see this kind of good honest work often enough and I felt that I needed to let you all know.If you need your car checked out, send your car to Performance Auto Care. I likely wont be sending mine to anyone else.

Al
Review №56

Great service! They are always prompt and always willing to work with you. My husband and I will always bring our cars here to get serviced! Lets not forget to mention how awesome everyones attitudes are.

Na
Review №57

Sammy helped me with a quick fix. He was really nice, helpful, and knowledgeable. Great service, great spot!

Dy
Review №58

Charged $172.50 labor to replace a starter on a 2004 Toyota Corolla LE 4d sedan.

Ca
Review №59

I always go here to get my car serviced. They are always professional and have great customer service. I just know my car is in good hands when I come and theyre always looking out for my car to make sure its in the best shape it can be in!

Ch
Review №60

Great work. Great prices. Helpful staff. Sammy was awesome.

Ja
Review №61

These guys are great. Ive dropped a couple grand over the last couple years. Everything from breaks rotators wheel bearings and radiators. They have always given me the price before they start the work. They give a better Warrenty then the dealership gives. Make sure you talk to Sammy. Hes always been straight with me and never told me to fix something that wasnt needed.

Tr
Review №62

They were so awesome they were done in fifteen minutes. The prices were good. Very friendly and very helpful.

Je
Review №63

Very friendly, helpful, accommodating, reliable and knowledgeable. Been coming for 1 year since Ive moved. Theyve serviced my 98 civic, 13 Dart, 02 F-150.

Li
Review №64

I came in for an oil change at 11am on a Wednesday morning. They said it would take 45 minutes, so I asked to come back later because I didnt want to wait that long. I came back at 3pm and it took over an hour for a simple oil change. They said its because they had a guy call out sick that day. Thats fine but they should have told me that when I came back the second time. I have a small baby waiting at home and am super annoyed. In the bright side, the staff members were very courteous, if a little stressed.

Vi
Review №65

Tony was the best very quick on parts and helpful good deal helped me in an emergency situation

Li
Review №66

Best place to go! Excellent service

Al
Review №67

Amazing service, friendly customer care, these guys did a wonderful job everything youd expect from a auto repair shop.

Re
Review №68

Great customer service always!!!..Thanks guys!!!

Da
Review №69

Honestly by far the best place ive found around the area, this was my first time there and couldnt be more amazed and satisfied with their work. I called in the morning and was planning on my vehicle being there all day and not even 3 hours later it was done and ready to go. Now i would like to get to the pricing, you couldnt get anymore fair and honest pricing than this honestly my vehicle being a BMW always gets high estimates and its hard to find an honest shop that charges the right amount. Hands down please give them a visit and trust in their abilities and services they know what they are doing and im happy to say i found myself a new shop to take care of my car.

As
Review №70

Excellent service, very quick and efficient! Everyone that works here is really awesome!

Li
Review №71

Saw this ad online with great reviews so decided to try it myself. Went for an alignment, they complimented me with a ride home so I wouldnt wait there to long, With really good customer service as well!

Ja
Review №72

Awesome service best prices in town for great quality work.you wont get a better deal then with these guys.

Ia
Review №73

I drive a 2004 Honda Civic and have had recurring trouble with the cooling system, so much that the oil was burning up. Tony was able to replace the whole system for less than I thought and in only an hour, and some weeks later even honored the warranty when the problem came back. Ill be using these guys a lot from now on, thanks Tony.-Ian M

aw
Review №74

Lost a returning customer. 3 previous good experiences smog, brake job, etc... things took longer than quoted but thats most shops. however when my car wouldnt turn on, first called them & was told not to worry & that they will try to disable the alarm since thats we suspected the issue was. towed there & explained the issue to them again & signed the agreement for 95$ charge without reading it & 4 hours later they called saying it needs a new chip key/fob & gave me an estimate for 470$(dealer charges 300$ - locksmith 180$). went there & told them the locksmith had told me how to disable the alarm & possibly get it started (since thats what they were originally going to do & why i took it there) but was told they cant do that because it might damage something which might be true but why then tell me youre going to try & do it & then say the exact opposite. so 95$ later, had it towed back to my house & locksmith did it for mmmmuch cheaper. lesson of the day is go over what your mechanic will be doing when you arrive & dont just sign for them to look at it & say oh its not working & here is a crazy estimate.

Hi
Review №75

Great job honest fast service

LU
Review №76

Really excellent service and very professionalI will take my cars there and I will tell my family and friends totake their cars to Performance Auto Care.Tony really good costumer service. 5 starsThank you

jo
Review №77

Totally whoop ass.Quick and easy.Tony was vary helpful and extremely polite.

J
Review №78

Went in for a smog, was quoted 30-40 minutes and was out in less then 20 minutes. Tony was very helpful.

Ce
Review №79

Best prices around the area honest people and great service, Ill definitely would recommend them.

Ro
Review №80

The team was awesome ! I took my Ferrari 360 Spyder in and they were super professional and knowledge about it ! Highly recommended ! Sammy and team 👍👍👍

Sa
Review №81

Great Service!

Ju
Review №82

Great service very friendly i went in to get my 04 honda smogged and they took the car in right away in less than ten minutes my car was ready,overall my experience was a 10 i will return in the future for more service

Al
Review №83

Fast and friendly smog check. Easy walk in.

So
Review №84

Friendly helpful guys. they got me squared away really fast with my smog check.

el
Review №85

No appt, took me right in. Tony was very friendly and courteous.

La
Review №86

OMG!!! this place is the BEST!!! My car broke down on me Saturday evening. Due to the 4th of July weekend every shop was CLOSED except EXPRESS TIRES where theyre cost was DOUBLE what proformance charged. Not only does it smell good inside of the shop but the customer service was AMAZING!!! My vehicle was ready by 3pm Sunday afternoon ... now thats what I call FAST!!! Thank you all so much for ur great prices, fast and friendly services and helping me to be able to travel with my family on the FOURTH OF JULY. 100 STARS if I could.

Kr
Review №87

Couldnt ask for better guys to work on my car. They get u in as fast as they can and there upfront with there work.

Ju
Review №88

I have taken all five of my vehicles to this shop and they do a fantastic job. They will work with warranty companies to get the most out of of the contract, and the service advisors are friendly and honest. Mechanics work quickly to take care of repairs and get you back on the road. Got a quote for a tranny flush from EZ Lube for $199 - these guys did it for $69. Impressive service and I am sure to use them again.

Sa
Review №89

Much faster drop-by service than a dealership, better price, quick rides to/from home. Friendly and over&above service.

Ba
Review №90

Excellent service,great prices,perfect customer service.great place great guys.

AJ
Review №91

I paid a little more than usual for a state smog, but they were extremely courteous and the fastest Ive ever experienced. I was in and out immediately. Thanks.

Jo
Review №92

Super fast , no gimmicks , fair prices , good customer service

Jo
Review №93

I went in for a check engine light code for turbo underboost. One shop told me I had a bad valve which would have been a couple hundred bucks. Performance changed my air filter and solved the problem. On another visit they troubleshot down to a bad relay instead of writing me up for a whole new fuel pump. They also give 25$ off diagnostics for military!

Mi
Review №94

Great service...friendly staff...quick and easy

Cr
Review №95

Came here to get smog check and mechanics were nice and got it done in no time! Thanks guys!

Am
Review №96

Loved the customer service

Jo
Review №97

Great customer service. In & out in a snap!

An
Review №98

The experience I had here was great!!

Ha
Review №99

Quick painless very helpful staff

Ye
Review №100

Really service in here👍🖐 starts!!!

Information
6 Photos
100 Comments
4.7 Rating
  • Address:615 W El Norte Pkwy, Escondido, CA 92026, United States
  • Site:http://pac760.com/
  • Phone:+1 760-480-6666
Categories
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
  • Transmission shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5pm
  • Saturday:9am–4:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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