Got a great deal and had a wonderful experience. Steven helped me secure a great price and the finance manager Tommy Gheran was an absolute pleasure to work with. Great no hassle experience, I definitely recommend seeing these guys if you need a car.

Such a great dealership! I wanted a Toyota Camry and Lance helped me find the best price. He was very friendly, patient, and helpful even though I was very choosy. I would recommend everyone to ask for Lance if you want someone who will get you the best deal!

King was my salesman and he was great. If you want a man who can get it done, and get you into a vehicle he is your guy. He is very friendly, always has a smile on his face, he works hard, and will do whatever to help you. I would recommend him to anyone if you want excellent customer service.

Oscar helped us buy our GMC Canyon 4x4 and I highly recommend him. He made the process smooth and easy and we went away with a very positive experience. Rosa in finance was excellent as well. She helped us understand all the paperwork and was very personable. I will be back to purchase our next truck with them at GMC in Elk Grove. I’m including a picture of our GMC from our first off roading trip. It’s a super fun truck to drive.

Bought this grate grand Cherokee from them with a fair price and wonderful service, thank you so Mach Nabil and Tommy

** Update- I would like to thank Samuel and Carlos the service manager for their diligent efforts in making things right. They followed through with ensuring that the problem was taken care of in a timely, efficient, and courteous manner. Thank you!I would not recommend anyone purchase from this dealership!The sales manager Junior attempted to charge more than the True Car price. He was inattentive, was grumpy & apathetic. The next day he did not return my calls after several (4) attempts to reach him. A call back from him was never received. He was dishonest, SHADY & did not follow through with our agreements.I made an appointment with the service department, however that was not upheld. After 2 hours of me waiting, they came back & told me that they couldn’t service my truck. After expressing my frustration that they wasted my day, they attempted to service my truck, however they did not do any work, wasting another hour of my afternoon. They completely wasted my day, which I took a day off of work for.True Car only gives you 3 days to return the vehicle & receive your money back. It seems they purposefully waited to contact me until that time period was over, ensuring that I was not able to get my money back.I would NEVER purchase from this dealership again & I highly suggest no one else give this horrible place business. I will be contacting the Better Business Bureau to report them.

Wow, this dealership experience was different. I came with my cousin to buy a car and met Clint, he took the time to explain and show us options. We were able to locate a vehicle and she purchase a Terrain which she loves. I came in with the intent of making sure she did not get ripped off but was VERY happy with the professionalism and complete disclosure of everything. We are happy and has been spreading the word in our family. #EGBGMC Thank You!!!

Kristine was an awesome, understanding, efficient, point of contact that not only secured us a rental car when resources were limited, but had our car repaired so we could make it back home to Oregon for work on Monday. Our throttle body actuator had went out and she made sure to have the assembly swapped out and got the car back to us. Awesome service and dedication!

Had to come back to drop something off after buying a car last night. Jorge and Lance were amazing! The sale was already made, but their exceptional customer service never ends! Thanks guys!

Nice & Knowledgeable sales staff, King helped me with my GMC Sierra truck, the process was smooth as silk, no haggling, he have all the paperwork ready for me to sign when I got to the door. This is a no pressure dealer, the entire sales/finance staff was very helpful. Service department was very friendly and knowledgeable and again they dont waste my time. All in all great staff and a convenient location. Everything done right the first time.

Back in July of 2020 I as given a great deal on my truck. Each time I come in for a service the team has been great at getting me in and out. The customer service has been top notch and I could not be happier with the level of service.My only request would be to have a private room for people who need to work while getting their cars serviced. I drive from Lodi, CA so unfortunately I have to wait for my vehicle to be serviced and a quiet place to work would be greatly beneficial.

1. Friendly and easy going staffs. Also attentive to what the customers need as well as concerns.2. Clean and refreshing but can do an update where the customers waiting area is. Maybe a coffee table near the chairs for customers to put stuff and tv area a little upgrade.3. Bathroom (ladies) smells like roses.4. Coffee is brewed and I prefer the automatic dispenser due to sanitary purpose.Overall I always have a pleasant visit to bring the vehicle for any type of work that is needed for the truck.

Robert Gomez, El Compa, did an amazing job helping my family and I get set up with an amazing new car efficiently and amiably.

Although They didnt have inventory as most dealerships didnt. King took the time to explain what was going on and what the process was to pre-order one. He even introduced me to Julian who was very informative as well. The truck I am interested in was not in a contractible status. King took my information and said he would contact me as soon as the status changes.

Was a wonderful experience. The staff was always polite, professional, and friendly. My vehicle was there for over a month. Not to anyone’s fault but due to back ordered parts. They gave me constant updates and were a pleasure to work with and get to know. Thank you all so very much!!!

My husband and I came in looking for an Acadia, our salesman Julian was super friendly and laid back. He didn’t try to pressure us into buying it right away. He was attentive and gave us a ton of information on the vehicle and offered to give us some numbers to take with us because we wanted to go check out a Chevrolet Traverse before making a final decision. However comparing it to the Acadia we decided to go with the Acadia. We called Julian and he was able to get us a great deal on the car. Overall, a great experience! Thank You Julian!

My husband and I went looking like I said looking for a new truck. Initially, we stopped at the Chevrolet Dealership Elk Grove located across the way from GMC Buick; an auto dealer approached us and probably thought that we were not serious about buying as we looked a little more on the casual side. He recommended us if we could; we should wait two years to purchase because the dealership market up was so high due to a lack of a computer chip that is manufactured for trucks have been backed order thus the reason for the low inventory of trucks everywhere; we shrugged it off and we asked what about GMC? He said, well its likely the same there and the trucks are more expensive than the Chevrolet trucks so likely wed run into the same dilemma. Wed figure what the heck, we are here already why not check it out; We drove across the street and got out to check out the inventory; within 5 minutes we were approached by Clint; already feeling irritated due to past experiences at other dealerships representatives, I dared not to notice him right away. However, he made a comment about the t-shirt I was wearing; Sac Republic; I looked down and said yeah we are fans; we are actually a soccer family and I appreciated that he was just being friendly. He shared that he was a soccer player and also refereed; that he in fact came to the USA on a scholarship. It was quite impressive; But actually what he didnt know is that we were just doing some retail therapy shopping, we had just lost our oldest son in April and our perspective of life had changed as we were reminded that we only live once. Clint was very nice and professional; very down to earth; we didnt really have to haggle on the price and the negotiations went well; Normally I tend to ask a lot of questions and honestly, I wished I had done so, but at the end of the day we are very happy with the purchase. The process could have been more stressful but it wasnt so Im thankful for that. We feel we got a fair deal and honestly, we couldnt be happier with our big purchase. Thank you for not judging a book by its cover; we went from Acura to GMC without any hesitation. Thank you!

We had a great experience trading in our car and purchasing a different car that better fit our families needs. Nabil our salesman and his manager made the process as seamless as possible. A big thank you to making an overwhelming situation as easy as it can be all while every other dealerships we dealt with told us it would have been to difficult. If we’re ever again in the market for a new car or truck we’ll be back.

I just want to thank stuart and the rest of the crew at buick gmc. Not only did they give me a great price, but they even made it super easy to trade my vehicle in.

I am very impressed with this dealership. They are very reasonably priced for services, I LOVE the coupons and the friendly, polite staff. Lex was very sweet, and made sure to answer all my questions. I was kept appraised of the progress of my vehicle and work was done in a timely manner.

Jadon was very helpful with finding the perfect truck for me. 10/10 service

From the first call to the service department I was treated with kindness and felt at ease I was in hands. Jay was awesome. He communicated with me through the whole process giving me updates along the way.

Jamie, Steven, Tommy and Nolan were amazing! Great customer service. Thanks for making my sons first time buying a car comfortable and quick! Well be back soon!

In the slight bit more than one year that I have used your service for my 2020 GMC truck, I have been quite pleased with the service and communication while being highly disappointed with the problematic GMC product.On 7/22, I witnessed the most disheveled and chaotic serviced department one can imagine. After waiting for almost 15 minutes in an unmanned service desk area, a harried employee came in then departed with numerous folks waiting and autos lined up in the reception line from the door to the street. A gentleman then entered the service desk and began processing customers (apparently the service manager) as the aforementioned employee then reentered the area. It became obvious that the employee was in training. While I had a reservation to address ongoing electrical problems and had requested arrangements to be made for a truck as a rental upon setting the appointment via phone the previous week (Mark always took great care to procure a truck in previous service appointments but it seems he and is no longer there nor any of the service reps that I had previously had interactions).The service manager eventually took care of the rental (sort of) as he was surprised there was no record of the rental request nor the request of a truck. This process took in excess of one hour! I then arrived at the rental location and they were unaware of a truck request and needed to call for approval. After the passing of another hour, I was able to leave the rental office. Translation, the snap shot of this Monday morning appointment was troubling to say the least. Two days later, I picked up my truck and had a similar experience with lack of staffing, traffic jams at the service entrance blocking access to the dealership all the way to the street as outlined earlier. What happened to this well oiled machine? This never occurred during the pandemic!Dr. D.A. Griffin

Elias Vasquez is fantastic! Professional and friendly. Thank you Elias for making this such a great experience. The service is outstanding! I appreciate you taking the time to deliver the Rogue to me. I will recommend you to anyone looking to purchase their next car. Thank you again!!!

My experience purchasing a car from Elk Grove Buick Gmc with my husband was great, I worked with Christian Rivera through the entire purchase. He was fast to answer all my questions and helped out as much as he could. I was a little skeptical at first because Christian made the car purchase easy by offering a complete walk around of the car and pointing out blemishes to make sure there were no surprises once we received the car. I would highly recommend working with Christian to purchase your next vehicle.

I inquired on a 2021 GMC Acadia. Oscar responded immediately, Answered all my questions completely. I drove 46 minutes to the dealership knowing that everything was ready to go. Oscar was busy so he had Christian help me. Rosa handled the financial paperwork in a timely manner. We love our new 2021 GMC Acadia!

Oscar was very helpful and nice all through out the process. My uncle is very happy with his new truck! I just want to thank Oscar for making this happen!

Thankful for the help of Nabil Ashofta , He was very professional and made this the best car buying experience. Very smooth process. The fastest I have ever been in and out of a car dealership! Also got a great deal. Thank you

This was a great experience thanks to Nabil and Mike ,I will definitely be recommending this place to friends and family. He was outgoing and offered great costumer service. If your looking for a place to buy a car come to this place ask for Nabil and drive off with a brand new Truck

First time I called, had some trouble connecting. But… I got the Cadillac I wanted at the price I asked for and they were really transparent with the process and got me a better interest rate than I could get through my bank. Shout out to Steven Piro. Thanks so much!

Best experience Ive had buying a vehicle! Elias was very friendly and helpful even went out of his way to follow me back home to get the registration and title of the car I traded in. Furthermore, I had side steps added to my new truck and he came and picked my truck up, took it to the shop, and brought it back to me the same day. The staff was very friendly and they gave me a great deal on my trade in! I am very happy with this experience. Thank you Elias!

Great purchase experience on 7-9-21. I was helped by Nabil in sales and Tommy in finance. I had a great experience with both employees (plus the sales manager) - a no hassle, quick deal at a very reasonable price on a GMC SUV.. They also let me check out and drive another vehicle (a likely future purchase), without any pressure. If youre looking for a great shopping experience and good pricing, its definitely worth your time to shop this dealer.

Customer service was outstanding. Very professional & very helpful. Definitely an asset to have young adults with positive attitudes working for a company such as yours.

So my car overheated and putting new coolant and a new oil filter didn’t help. I took it to jiffy lube who believe it or not refused to help me. As soon as I was able to get it towed to the wall grove Buick dealership I never had to worry. Christine was the one who took my car and ensured that everything got fixed that needed to. She didn’t try to push me and pressure me to buy services that weren’t crucial. She called with updates, offered discounted services in order to better help fix the problem without breaking my bank account. And when my car failed again before driving it more than 10 miles off the lot, I called Christine and she offered to get it towed back to the lot on their dime and fix whatever was wrong based on the warranty they provided and the principle of helping to fix the whole problem and making sure it stayed fixed. 10/10 would recommend. You always pay more at a dealership but they actually treat you like a human being and it’s worth spending a little bit extra to have the service guaranteed and done right.

DONT TRUST WEBSITE PRICING. The salesman, Victor, was friendly and pleasant to communicate with. That said, I just want to warn others not trust the pricing on their website. They advertise deals, and even lead you to believe you can buy them online (called Shop Click Drive) and give detailed out-the-door pricing, but it cant be trusted. They tried to turn around and add $11k onto MSRP (not shown on website) because of the market right now. At least other dealers show when they do a markup up front -- this dealership leads you to believe you wont have it to get you in the door, and then try to push it on you. Shady place. I see other reviews stating the same thing. Dont waste your time and dont trust the website.

I put off getting a new vehicle for several months because I hate the hassle and the games. When I finally decided to go for it, I had the most pleasant car shopping experience with Clint Copeland. He was knowledgeable, personable and just a downright honest guy. Working with Clint was by for the best car shopping experience of my lifetime. No games, no hassles and I truly got a good deal. I was smiling form ear to ear and am a very happy customer.

Jadon was a great salesman! Very easy to work with even though we did not end up purchasing from this dealership. Next purchase would be here!

It was a very good experience; the wait time was small, the associate who helped me was friendly, professional, and quite efficient. I waited until the work was done and she promptly informed me when my car was ready.

Quality and service was very professional. Customer service and satisfaction was a high priority that was met.

Very positive, Stuart was awesome and very helpful

Came to Elk Grove Buick gmc unsure as to what I was going to buy, Brandon was who greeted me and my wife to show us some trucks. Ended up leaving with a 2018 2500 denali!!!! Very happy with the dealership and my experience. Would highly recommend Brandon for your next purchase

Elias helped me get the best deal possible on my new Sierra. He really worked FOR me and helped me get the price I wanted for the truck I wanted thank you Elias and thank you Elk Grove Buick GMC!

Had a good experience here with Steven. They had a good selection of vehicles. If youre looking for a new truck or a used vehicle look for Steven. He was very polite and professional. Never felt pressured into buying.

They did everything I wanted and got me the deal I asked for.

If you are considering purchasing a car Elk Grove Buick GMC is the place to go...Ask for Clint Copeland was awesome to work with during this process. He helped my daughter find the right car and was able to get her in a new car with an affordable payment..Thank You...I will be going back soon to get my Yukon..

Stuart helped me get a great deal on my new truck thank you Stuart your the man!

..Kind of like a pit bull with a chew toy... they dont let go...Elk Grove Buick GMC please stop calling me.Ive blocked your number you guys keep calling me daily ....almost daily..I wonder how many other people you guys harass ???leave me beI dont wanna buy anything from you.

Terrible communication!! I bought a brand new 2021 Sierra 1500. The leaf springs in the rear end creek and pop. Both times I’ve taken it in I was told I was “good to go” BS !!My truck sounds worse than ever and I can’t EVER get a hold of anyone or get a call back regarding my BRAND NEW TRUCK that sounds like a bucket.Both times I was told it was test driven after the repair which was a lie. I drive out of the driveway a the issue was immediately noticeable. Not to mentioned how many times I had to call sales in order to reach service for an update. DONT BUY HERE AND DONT SERVICE HERE. TRASH

By far the most pleasant auto buying dealership experience. My wife and I called in a few weeks ago to ask about a used vehicle they had listed. When we arrived the car was washed, cleaned, and ready for us to test drive. The price was already marked down for a special and they still worked with us to find a price we could afford. Our salesman, Nabil Ashofta was exceptionally personable and helpful throughout the process. All in all, I walked in and drove out with my car in less than an hour. Would absolutely recommend to anyone

Kaleb is a great salesman. No pressure let me take it for a test drive. Went home and not once did he call me to ask if I was ready to buy. 2 days later I called him and told him I wanted the car. Had one issue with the Finance people but dont hold that against the sales person.

Best deal on my Canyon. Julian and Samuel made the process simple and easy.

We had a great experience trading in our car and purchasing a different car that better fit our families needs. Nabil our salesman and his manager made the process as seamless as possible. A big thank you to making an overwhelming situation as easy as it can be all while every other dealerships we dealt with told us it would have been to difficult. If we’re ever again in the market for a new car or truck we’ll be back.

Great job working with Mr. Clint Copeland. My sister went in to purchase a vehicle and without hassle she was able to acquire her vehicle.Thanks again!

I have had nothing but problems with this dealership since we bought our car. We always get the run around, work not done properly, lied to, and the list can go on. I have tried to talk to her head guy I forget his name now but never do I get a response. I have contacted the BBB and am waiting for a response, I would never recommend this dealership to anyone. Actually as I was buying my car a man stopped me outside and tried to warn me about buying threw you guys and I thought he was nuts. I wish I would have listened because this place is a joke.

I visited at the end of June to assess trouble with my trailer hook-up. I was told a part costing $800 needed to be sent from Michigan, and that it would arrive by the beginning of this week. There has been no notice. Whats going on?

Worked with brandon today, bought a truck.Can’t wait for It to arrive, inventory is so bad right now but the allowed me to pre contract It. Supposed to arrive Wednesday. Very happy

Jason was very helpful and had a lot of knowledge about the trucks he got me a great deal. Thank you Jadon!

King and Lance you da best! Thank you for helping us buy our Kia!

Jadon was amazing in assisting me with my car buying experience. very knowledgeable about tbe festured of the vehicle. i will definitely be back when its time to purchase again.

I had a fantastic experience at Elk Grove Buick GMC everything was so smooth awesome customer service !!! Thank you Nabil Ashofta .

Great Salesman Bradley. The finance department may have had a little confusion over the online ads, but we got it figured out. We were able to negotiate a spray on bed liner as part of the deal. The only unfortunate part is that it did not seem there was much urgency to schedule the bed liner install. We purchased the GMC Sierra on 12/15/20, but were never called to schedule the install. I ended up calling service on 12/23. They did not have my name in the system. I asked to schedule the bed liner. They said they needed the due bill from finance. I asked that they walk down the hall to get the due bill. Thankfully, later that morning they were able to schedule the install for 12/31. I look forward to having the spray on bed liner installed and really love the truck. This is my first GMC purchase and hope that my experiences over the next couple of years keeps me coming back for more.

Excellent service we are very pleased Brandon was just excellent he helped us since the beginning to end he was very nice and professional will for sure be back

The experience was pleasant. The young man Jaden Brown was easy to work with& low pressure. Have already recommended him & the dealership to friends who might be interested in buying.

Don’t buy used vehicles from these guys unless you know what you’re looking for. We bought a used car from them and they claimed to have done a safety inspection but the whole front wheel baring and U joint were damaged. Thankfully I had them put into our contract that they would fix the issue before we purchased the vehicle. Drove it home after the “fix” and the u joint was never touched and had to be in the shop for another couple days. The service department will not answer their phones and will not communicate with you whatsoever. Do yourself a favor and go to another dealership.

My experience was great. Clint and I worked most of the details out on the phone. Clint had all the information I needed to make a good decision.

Bought my Ford Fusion from Julian last year. He was cool and wasnt like other typical sketchy salesmen

We purchased a 2020 Envision last November. I had not been in for an oil change until lately. I was shocked at the increased price for an oil change, PLUWe purchased a 2020 Envision last November. I had not been in for service until lately. I had an oil change and was shocked at the cost! ALSO, they no longer wash vehicles AND they charge for tire rotation. In the past that was all provided. I expressed my shock to Lex Azpeitia who was waiting on me and she explained the reasons behind these changes. While I am still not happy she tried to encourage me to continue coming back. She was able to reduce my charges for that visit. Now, thats CUSTOMER SERVICE!!

This place is great! easy and stress free purchase experience working with Brandon Cornilsen ended up buying a 2021 Sierra pick up truck at a great price! will be sending friends and family!

Both Antonio and the lady in your financial department were very funny, friendly, helpful and kind. I would highly recommend working with them. I think we were the only ones not super stressed out and actually laughing and joking while buying a truck. I’d work with them again in a heartbeat.

I am new in the area and Ive been looking for a good and reliable truck for the wife, wasnt happy to get through the process of getting a new vehicle, due to bad experiences in the past...Oscar Rivera changed my perspective, great help and assistance, thanks Oscar!

The service was good some lost our appointment but still got done the same day

I LOve the people there . The experience was Excellent experience. I am gonna buy my next vehicle from here.

My experience was great! I was in and out within an hour.

The service was excellent, met and accommodated for everything we could ever want!

Had to wait for someone to come get me. Should have a van service for your customers. Also, my other dealer always returned my car washed. Service, I suppose has a different meaning today.

Stuart is awesome! He was helpful, attentive, worked within my budget and restrictions and I brought home something I love. Thank you and the team so much!Edit*The 2020 model I purchased with less than 150 miles, 5 days ago, now has had a transmission failure. I am currently waiting to see how this issue is handled.

Julian and Philip were knowledgeable, helpful and made our buying experience very pleasant. Rosario in finance was great and got us in and out quickly. Overall an excellent buying experience.

Elk Grove Buick GMC service staff took my appointment, were professional and friendly, and completed the service on our vehicle within the estimated time... very satisfied.

Had a great experience at the dealership, a young dude name victor helped me out while I was there. The service and guidance he gave was awesome, I’ll definitely be recommending this place to a couple of my buddies

I purchased a 2021 Sierra 1500 with the help of brandon and Jadon. I couldn’t be more happy with my purchase, their knowledge on the vehicle was very large, and they covered every question I had. I’ve recommended them to friends and family already, and I’ll definitely be back when it’s time for an upgrade.

Victor was great!! Would definitely reccomend friends and family to him!

Elias did a great job helping with our car. He was very professional. Great experience.

Nabil A. Was wonderful help. Very grateful for the time he spent to make sure I was able to get my dream car. He and everyone were very helpful and respectful. I would recommend this place to anyone and stand by it. Thank you once again Nabil and team at Elk Grove Buick it was a pleasure!

My salesperson Julian Jara was great! It was an easy process all throughout and he even offered to deliver the vehicle and paperwork to me! I still decided to come in though because I had some other questions for the finance manager about the warranty. Overall, an amazing experience!! I highly recommend reaching out to Julian and going with Elk Grove Buick GMC for your next purchase.

Very friendly and honest staff that served me.But other staff walking past does not seem friendly.Waiting room needs to b more lively..like someone to show new vehicles etc.

Excellent service, he was very friendly and answered all of our questions, he gave us the best deal and was very fast doing his job, I recommend it.

Steven Piro was an excellent sales who got me a deal on the 2021 gmc Acadia in less than a day and who got it delivered 2hours away to where I reside in newark caThank you

Our Sales person Davaughn was amazing, very patient. We drove about 5 cars before making our decision to buy a 2021. This was my first NEW car, at 21 I originally never thought to even look at a Buick, but so glad I did!

One of the best dealers I have ever been too. Nolan and Steven were rockstars!!! I was in car sales and know how a dealership should be ran. I was quite impressed. From sales to finance Nolan, steven, mike and tommy were polite and honest. I would recommend buying from these guys. We will be coming back for sure.

Today we went to get our car and our guider NABIL is so friendly and nice person . He is so helpful plus talkative. We completely love their service 😊

Your sales person Phillip was an awesome and polite and understanding person. He is very professional in his job. The finance manager Eric was very knowledgeable and finance lady Rosa was very nice and professional

Wait was a little longer than I had expected.But service representative was very nice, helpful and courteous. I would love to have had my vehicle rinsed off and wiped down, inside and outside!

Got a 2019 Dodge Challenger & Elias Vasquez Helped Me Out. Had Great Customer Service. Highly Recommend him to help any customer out. 🥊

The staff was very courteous and prompt.

Thanks to elk grove gmc i was approvedwith low down payment sales mamager junior rivera and clint copeland made it work for me huge thank you to them

Awesome dealership and super friendly staff! Nabil helped us with all our paperwork and got us a great deal even though our credit wasn’t the best. And he filled up the gas tank for us on our way out even though they only fill up new cars! (Ours was used) Definitely recommend going here!

We wanted to upgrade to a bigger car for our expanding family. We have so/so credit and are in a bind. we explained our situation and they where able to help us none the less. We had been to various other dealers and it seemed like nobody wanted to help. Very happy with the service. Would 100% recommend.

Nabil was our salesman and he was very patient and understanding with me and my parents despite my parents being stubborn. He took great care of us and we left happy and satisfied!

Everything was fine except for two minor issues.First one was the very high dealer mark up. I did not end up paying for this but I felt a little misled as it was not included in the price advertised or any phone discussions I had prior to purchasing.Second was the cost of the etching. The dealer would not remove this and I had no use for it. “Non negotiable” I was told. Ended up having to pay for this unfairly I believe.