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Elizabethtown Heating & Cooling, Inc.
7 N Market St #101, Elizabethtown, PA 17022, United States
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Ry
Review №1

We had quite a scare when our cat got trapped in an A/C vent in our house. It was after hours, and we called Elizabethtown Heating and Cooling for help. Andy was at our house within 20 minutes and knew exactly what to do. In no time, he had our cat out safely with no damage to our A/C system. We appreciate his professionalism, friendliness, fast response, and very reasonable rates. We highly recommend Andy and Elizabethtown Heating and Cooling!

Ro
Review №2

EH&C provided very quick service when my AC needed a new capacitor.

Je
Review №3

I have had a contract with Elizabethtown Heating & Cooling for 6 years and have always been pleased with the service. Today, my air conditioner starting blowing warm air. I made a call, and Andy was here in 45 minutes. He diagnosed the problem and replaced the part. I couldnt have been happier to feel cold air coming through the ducts! Thank you for the excellent service. Oh, Andy took the time to pet my cats Button and Zachary. :)

Ju
Review №4

Called them after asking for recommendations on Facebook. Had read reviews and saw a negative that gave me concern. My heat stopped working and the guy I called this past summer to fix the air said he wasnt available anytime soon. Anyway, Andy came out 2 hours after I called. He found that the guy I previously hired left the ignition wire disconnected, wiring a mess, and the off brand motor I just replaced was burnt out. Called the guy who warranted it and no answer. Ended up paying Andy the same amount I paid the other guy six months ago(even with a discount because I know that guys apprentice) for the proper motor installed and prompt service. Ignore the negative review and just call these guys. I will be calling them for all future hvac needs. Thanks Andy!!

Pa
Review №5

Very responsive and knowledgeable!

Da
Review №6

Let’s just say this is my new HVAC company! They saved me in over $10,000 repairs I did NOT need. Very professional and a true honest company.

Ja
Review №7

New propane furnace and ac installed along with all new duct work. Very nice install. Quick turnaround on the quote and very fast install. Andy was very honest and kept me up to date about what was happening. Recommended

Jo
Review №8

Excellent, prompt and friendly service at a reasonable price. Andy showed up when he said he would and got our AC working again in short order. Thanks again.

Ba
Review №9

Fantastic experience all around. The owner himself showed up as the technician to our new home and took the time to explain everything in laymans terms and clearly had a deep knowledge and understanding of many, many things. Truly a subject matter expert all around.Furthermore, we were not overcharged and the experience overall led us to signing a service contract, which has been nothing short of outstanding as well.Cannot recommend more highly.

Li
Review №10

Unfortunately, as a past loyal customer, this will be the last time I use Etown for our heating and cooling needs. After scheduling a preventative maintenance call, Tyler, our technician arrived. He was unprofessional, lacked communication skills, and diagnosed a “problem” without being able to communicate cost, service needed, etc. We were told he would have to come back and that he would call with details. He said it could cost roughly $400-$500. He was at our house for approximately 20 minutes at which point he replaced a filter. After several days, we still had not heard. We called his cell phone (voicemail full) and the company. We were told he was scheduled to come out for a service call on Saturday. We cancelled indicating that we were still unclear what the issue was. In the meantime, we call Haller, another local company. What a different experience. Customer Service to the maximum. He was able to identify a simple efficiency issue, had the part on site, fixed it, and actually serviced our unit. The cost of all of that was HALF of what Tyler “quoted.” We then received a bill from Etown charging us for a full maintenance call (never done) and a restocking fee for a part. I called to rectify the bill and was told “you have to pay something.” This is the kind of “professionalism” and “service” you will get from Etown. I’m so disappointed and hope this review encourages you to support one of the other local and more reputable HVAC companies in the area.

Ca
Review №11

Great experience with this company! They quickly answered my emergency call when my furnace quit working, and were quick to find the problem. Would definitely recommend!

Br
Review №12

Great experience, unbeatable price. Im definitely coming back for more work from them in the future. This sounds crazy, but I would have paid more for their furnace cleaning and service.

Fr
Review №13

I will recommend Andy to everyone I can... timely, friendly service for reasonable prices and he wont screw you over.

Br
Review №14

So much better experience here than another HVAC service place. The other place said that they ALWAYS did upfront pricing, they didnt - but the other place sure sent a high bill in the mail for them coming out and doing nothing but shutting my furnace down. EH&C however was a great experience all around. I email them some photos/info. Ashley Snyder (the office mgr) replied next business day, very prompt & informative. She sent out Andy (the owner) and he took care of a complete cleaning & restart of my furnace for $99. Unheard of, I cant even send my installers out for that little. Great experience, Absolutely using them again soon for anything HVAC at my house. These guys are LOCAL and ROCKING customer service.

Bo
Review №15

Great service... quick response time...l would highly recommend them!

Jo
Review №16

Great working staff, excellent service

Bo
Review №17

Awesome service...they didnt overcharge me and the tech was very nice

Information
5 Photos
17 Comments
4.6 Rating
  • Address:7 N Market St #101, Elizabethtown, PA 17022, United States
  • Site:http://www.elizabethtownheatingandcooling.com/
  • Phone:+1 717-367-8112
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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