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Pro Care Automotive
1020 Cedar Cross Rd, Dubuque, IA 52003, United States
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Pro Care Automotive

Comments
Jo
Review №1

Pro Care is my go to place for car repair! The owner, Shaun, has saved me a lot of money over the years by not charging me for work I dont need, and by making sure the repairs are done right. Example... I would buy tires at a nameless big name shop. They would insist on doing an inspection of my car. To my horror I was told I would die, and my car would fall apart if they didnt do these expensive repairs. I said no, I want my mechanic to look at it. Shaun would say they are wearing, but still are safe and have more time on them. He could have easily taken my money but he was honest, and would say Ill let you know when, well keep an eye on them Ive been to a number of mechanics, but I trust Pro Care and wont go anywhere else! You can take that to the bank!... Literally! lol!

Ma
Review №2

The honest go to shop in Dubuque. The prices are fair too

Ga
Review №3

Best Mom and Pop, local place Ive ever come across! Fair. Honest. In it to help and solve the problems more than just chasing a profit. As long as I still live in the Dubuque area, I will be a loyal Pro Care customer. No question!

Da
Review №4

They replaced the part on my vehicle just fine but they used the wrong socket on my lug nuts and ruined 3 out of 5 on the only tire they worked on. Dont recommend.Update on the lug nuts. I ordered 3 new lug nuts to replace the ones that were ruined and found out the lugs had about 300 ft lbs of torque on them, holding the tire on. Car manual calls for 100 ft lbs of torque. It took a breaker bar, a cheater bar on the breaker bar and someone hitting the breaker bar with a hammer while I held pressure on the cheater bar to break the lugs loose to replace them. I doubt any lug nuts would have been replaced had I notified them about it as they didnt do any part of the job correctly.

ps
Review №5

I was recommended to take my car here & I would like to say this is now my new car place that I will be taking my car to if you are looking for a honest mechanic I would ad6you to go here they are the best & what I thought was a big problem became a little problem with the great experts that are at this shop, I will be going to this auto shop for everything when it comes to my car, getting ready to schedule me a oil change then a tune up. Five stars for this company is not enough, also communication was excellent they kept in touch with me through the whole process... thank you guys!!!! See you soon.

Cr
Review №6

Best place in Dubuque for auto repairs. Shawn is honest, and repairs are reasonably priced.

Sa
Review №7

Shawn is amazing. Truly the best auto shop I have ever been to. Polite, quick, honest, and high quality work at very decent prices. Paid 30 bucks for a 15 min oil change. Cant recommend the place enough.

Ka
Review №8

Ive been having an issue with my car for the past couple of months. Ive taken it back to Pro-Care for trial and error. The staff has been wonderful assisting me. I always feel like family when I step into the door.

da
Review №9

Quality service at a fair price.I would highly recommend Pro Care Automotive.

Pa
Review №10

I called about every place in dubuque to see if they would look at my starter in my car and got turned away or they didnt have intrest in doing it. I called them and they told me to bring it right over and that they would take a look and there fixing it tomorrow. Im grateful to have found this place.

C
Review №11

Good and courteous Service

Ki
Review №12

Shawn has worked on my vehicle for years. Always honest. Fixes the problem. Great price.

Al
Review №13

Shawn does an excellent job!

Ny
Review №14

These guys are very professional and had my vehicle ready in no time! Will definitely recommend!

Br
Review №15

The mechanic is great and came highly recommended by people I trust! He gets me in right away and doesnt over charge me. Ive been really happy with all the service Ive gotten there.

Kr
Review №16

Great prices friendly staff and quick repairs done right, they are also savy with foreign vehicles.

To
Review №17

We have been going to Procare for 7 years. Shaun was highly recommended by people we trusted. The work is always quality and affordable. We will continue to recommend Procare to our friends and family.

J
Review №18

Best automotive shop - hands down. Shaun is knowledgeable, honest, and fairly priced. He does what needs to be done and doesnt try to add on unnecessary services. You can trust him to give you an honest opinion about the services your car needs and how urgent they are. He saved us thousands of dollars after another mechanic tried to pull a fast one on us and load us up on unnecessary repairs. Procare is so good that we actually drove 3.5 hours from Ankeny (7 hour round trip) to have our car serviced. If that isnt a testimate to the quality of his work, I dont know what is.

Ki
Review №19

Great service and always does a good job on the vehicle

Ti
Review №20

Straight forward, tell it like it is, get the job done, quality shop

D
Review №21

Shaun and his team do a great job.

Ja
Review №22

Trust worthy and affordable.

To
Review №23

Good macanics, on time.

do
Review №24

Great honest work and service

Information
1 Photos
24 Comments
5 Rating
  • Address:1020 Cedar Cross Rd, Dubuque, IA 52003, United States
  • Phone:+1 563-582-9858
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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