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Discount Tire
1500 John F Kennedy Rd, Dubuque, IA 52002, United States
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De
Review №1

When out of town visiting galena and going to float the river, I not only got one but TWO flat tires. Had my car towed to discount tires and they were super nice and super attentive, got my tires fixed and patched and didn’t even charge me. Such good customer service, Antoine was great!!! Thanks guys!!!

Ki
Review №2

Absolutely love this place! I just had a flat tire for the first time and called them to replace my tire. They were able to fix it within 45 minutes of it happening. This was a great first experience with them! Will definitely be coming back!

An
Review №3

Awesome place I recommend it to everyone the employees helped me a lot considering I was stranded there with a flat and my tire needed to be ordered instead they made a spare which hot me home thanks Discount tires

Ky
Review №4

Lowest prices, great service on my set of tires. I had a wheel weight get ripped off, they rebalanced the wheel on the spot with no appointment for free. Gives a family run feeling even though they are a chain company. Highly recommend.

Ki
Review №5

My daughter had a flat tire, and she had the spare on. We took her car out to Discount Tire and they fixed the flat and put the tire back on her car. It took them about 20 minutes to get it done. They didnt charge her for any of the work! Great customer service too - Jessie was awesome!

Jo
Review №6

They saved my life! Midas is horrible, I set up an appointment online and they had no idea about it. I need all four tires replaced and they couldnt help me. But discount tire got me in right away. And they had my tires in stock! They r amazing!

El
Review №7

Nice place. Great customer service. Friendly employees. Fair prices. Overall I liked it here.

al
Review №8

Always willing to help and get you the best price on tires, I will not shop anywhere else!!

Tr
Review №9

Traveling today we had a tire problem we discovered leaving Galena. We tried 6 tire stores / dealerships heading west...none would fit us in until we pulled into Discount Tire in Dubuque.Ayntwone was caring enough to get us fit in in their final hour of the day and we were on our way quickly and safely. Much appreciation to the Dubuque DT Team!Psalm 121:8

Ro
Review №10

Really great guys. Had bought 5th wheel about 10 miles up the road and needed 4 tires. Got us back on road fast

Al
Review №11

Jessie was a huge help. Treated me like priority when external factors caused issues. Accommodated everything for me very well and gave me great advice.

Al
Review №12

Jessie was wonderful to deal with. 10 out of 10 times I would choose them over tandem. Way more than intuitive and helpful than any other tire place in town.

Co
Review №13

Great people and fair prices. Excellent services. Got me new wheels and new tires and I was in and out in 30 minutes.

Ma
Review №14

Quick and super easy. You cant beat the price and the warranty. Why go somewhere else.

Ed
Review №15

Fast and friendly service. They really want your business

Na
Review №16

As always, great customer service. Clean store. Walk ins are welcome but best to make an appointment. Great job today. Thanks!

Da
Review №17

Always heard good things about the store so I bought my tires there a year ago. When one of the tires got a flat, they offered me a great deal that included protection on all 4 tires AND a replacement tire because it couldnt be safely fixed. I highly recommend them, and getting the road hazard protection from the start.

Do
Review №18

They were great. Repaired a leaky tire FREE . I didnt know that. Great place and friendly people.

Se
Review №19

They were just awesome. They went up and beyond 100%.I bought 4 tires and Im very happy!!

Si
Review №20

Did me right. Antwon, the store manager, he’s one of the good ones.

La
Review №21

Picked Up A Nail In Right Rear Tire, They Got Me In, Fixed The Tire, And No Charge. Highly Recommend These Guys. They were Great !!!

Co
Review №22

Jessie was great. Awesome customer service! Highly recommend working with him.

Ji
Review №23

Very good service in and out fast

Mi
Review №24

Took my tire in and just needed a valve stem replaced.The sales person took my tire looked at it and said we do these repairs no charge.Itll be just a few minutes and we will get you on your way.Sure enough!Was less than ten minutes and I was out the door.This buisness just gained a coustomer with two vehicles and a family with seven kids who will be taking there buisness there now.

cr
Review №25

Fantastic customer service. Jessie the manager deserves a raise.

Jo
Review №26

The team was incredibly helpful this morning when I asked them to help get me back on the road. Patched and moving again in less than a business day. Thank you!

Sh
Review №27

Very nice and helpful.

Ti
Review №28

Great service and prices!

Jo
Review №29

They were able to work me in on a snowy afternoon.Great customer service!

St
Review №30

Had a great experience. Had to tow my car (through no fault of the company) and the staff was extremely helpful through the whole process, and threw in an extra box of lug nuts because a few of mine had to be trashed. Huge thanks to the staff!

Jo
Review №31

I went in to get a couple of tires balanced that another business had mounted. The staff was amazing and I was in and out in less than 5 minutes.

Ma
Review №32

Good prices on the tires. In and out quickly. Drove my car in and out of their garage so I didnt even have to readjust my seat. I also noticed they clean the mounting hardware in-between tires.

Ji
Review №33

Always 100% service!

Ma
Review №34

We have purchased 3 sets of tires from this store and always found they gave us the best price in town. Not to mention their customer service is top notch! They have helped me out in a bind and were extremely prompt in service. I stopped by today due to a low pressure sensor going off and not turning off after I filled my tire. They got me squared away in less than 5 minutes.

li
Review №35

Fast friendly courteous. Informative. Would recommend to others.

El
Review №36

Always great service! Thanks!

Jo
Review №37

I’ve been on the road for 9 days and was finally headed home. Just 8 hours away and I hit a dropped exhaust on the highway. The store closed in 15 and I was 18 miles away but I called ahead and without hesitation was told to come on down anyway. They helped me out extremely quickly and didn’t seem bereft at my misfortune adding onto their evening but instead were very nice. I could have been stuck a whole ‘nother day on the road were it not for the kindness they delivered. Thank you for making my weekend better.

Se
Review №38

Just had issues with ordering/paying online, other than that, after new(er) management, great service, prices, etc.!

Je
Review №39

Great service and selection! I dealt with Antywone. Great guy. Very knowledgeable and helped with my budget. Great price on tires for my Grand Cherokee. Really understood what I wanted and needed and explained everything up front. Will definitely go back for first place for tires. Thank you Antywone and Discount Tire for great service. Top notch!!!

Lu
Review №40

Antywone was awesome - I went in for a tire inspection on tires I got last fall, as one has been losing air. He confirmed the previous place I went to ordered and put on the incorrect tires for my car. They still went ahead and found the piece of metal in it and patched it for free and gave me the specs of what the tires should be. He got my business the next time I need tires.

Ka
Review №41

This place is phenomenal! I get snow tires put on every year. I had been going to Firestone (which was ok), but decided to see if another place might be better.So glad I made the change! I can’t imagine a better tire shop! All of the staff were VERY friendly, professional, and knowledgeable. Also, the service is excellent. When I was told that my wait time would be an hour, I thought “yeah right” because they were super busy. Almost all the seats in the waiting areas were taken. But my wait time wasn’t an hour, it was only 50 minutes! At Firestone, even with an appointment, wait time was on average probably 2.5 hours, after going there for about 5 years.Prices were comparable to Firestone.For fast and friendly service, I’d definitely recommend Discount Tire.

Do
Review №42

The staff are very helpful and courteous. Wont be going any other place from now on. Thanks DT!

Bo
Review №43

Nice place.Proffesional and very punctual. Great tire deals

Kr
Review №44

Great service and price! I had one flat tire, but needed to replace all 4 anyway. They were very busy, but I was able to get my car in on a Saturday to have them replaced. All of the staff were friendly and helpful even on a busy Saturday.

pa
Review №45

Tyler, Jesse And Antwon @ Dubuque Iowa Location Were The Best..Thank U So Much

Gr
Review №46

I had an absolutely AMAZING experience at Discount Tire. From the moment I called, I was truly impressed. Jessie helped answer all my questions (and I had a lot!). They went above and beyond to get me the best quality tire for the best price. I just couldnt believe how polite and kind the staff were. Im SO happy I chose to go here for my tires!

Ma
Review №47

Visiting from Council Bluffs we unfortunately ran over a bolt and destroyed our tire. Antywone the manager agreed to help us out in replacing it. The tire was actually under warranty with a competitor company. He instructed us to go pick up a tire if the competitor had it and come back to him. He even said he would wait for us despite them closing at 5:00 pm regardless of whether we could get a warranty tire or purchase two new ones, he was gonna make sure we got back home. A huge Thank You to Antywone and the team at this store.

Sh
Review №48

Awesome place to do business! super friendly and awesome at what they do! super competitive pricing and will beat anyones prices!

Ge
Review №49

Always happy with the service i get there

Da
Review №50

Jessie is a great guy. Very helpful and knowledgeable. Thanks Jessie.

Du
Review №51

Very efficient crew here, Tyler and everyone were courteous and well organized to get us in and out in less than 30 min for a replacement tire after a blow on our road trip.They had the car in the garage before the appointment time.A+++ service!

Jo
Review №52

The staff was extremely helpful. We had a low tire they got us right in and fixed it for free. It doesnt get much better than that. Thanks

Ca
Review №53

Great experience at Discount Tire! Needed to get my tire fixed because it had a screw in it. Squeezed me into their schedule same day. Dropped my car off during my work shift today and had it fixed by the time I was off. Not only was it fast but they did it completely FREE! Definitely beats buying a new tire or getting stuck somewhere with a flat. Super great service offered by these guys! Kyle was especially helpful! Will be bringing future business back here.

Di
Review №54

Friendly and quick service.

Pe
Review №55

Employees are helpful, fast service, clean

Tr
Review №56

These guy are always great. 3rd set of tires Ive bought from them. Each time they are knowledgeable and quick. Cheapest Ive found as well.

Ja
Review №57

Always happy with Discount Tire!

Ch
Review №58

Didnt even put my rim back on right i had to come back to have it re-done

Ta
Review №59

Very helpful!

Br
Review №60

They treat you great and you get quality products

Ka
Review №61

The people here were patient and quick! Thought I had a slow leak, worried I would have to get a new tire. Adam on the phone, Jesse in the office, Kyle who worked on my tires — all three were attentive and professional. Even though there was no major damage (no leak! just a corrosion and pressure check, then they filled up my tires), they were thorough and let me know what was up with my car. Best of all, they didn’t charge me. Very grateful! Thanks guys!

At
Review №62

Ordered. Later, when delivered, were installed with appointment. Courteous and professional. Definitely will be a long term customer if that trend continues.

Ba
Review №63

The manager Ryan M. Was very helpful and made my visit very quick and easy. Him and his staff are very knowledgeable as well as professional. This shop will continue to have my business and I will definitely recommend them to any of my friends and family. My vehicle was in and out in less than 45 minutes. The service I received was excellent and the price was more than fair.

Ma
Review №64

Great and quick service

Mi
Review №65

Im not a car person. I can hardly park it correctly, yet alone figure out something with it, hahah. Thats why I trusted Discount Tire team help me through. Completely great service, so polite and so patient. Each person you spoke with took time to help you understand what you dont understand. The price, of course with everything else, is higher than Id like, but that gives me room to complain because this team of auto lovers are too good at what they do and make sure youre part of whats about to happen. Smart, fast, mannered...what else could ask for? The time isnt even an issue, because before you know theyre calling for your name! Thanks Discount Team :)

Cl
Review №66

I had my tires replaced. The whole process was fast and easy! Devin and Antywone were great help and very friendly.

Ta
Review №67

I tell you what. I’ve been avoiding putting tires on my vehicle for so long, because of how much I did not want to spend any more money on this vehicle, because it’s just junk. The service Ryan gave me, and his willingness to look out for my safety and others where I’ve been negligent, made it much easier for me to purchase the additional tires when I only wanted to buy two.This gentlemen was a class act, and i feel pretty humbled, after I was attempting to be just flat out cheap. Phenomenal representative.

To
Review №68

Had what I was looking for, they were quite a bit behind, but in this day and age... kind of expected

To
Review №69

In Dubuque, their friendly and care-about-you attention made me change tire shops. My Jeep turned out great and it’s all their fault. They seemed to know what I wanted and how to get me there. I’ll recommend them to anybody.

Mi
Review №70

Very hard to get pricing keep pushing the more expensive tires

Do
Review №71

I picked up a set of snow tires that had to be ordered. They came quickly and they had them on in 15 minutes. That was shocking but great. Super communication from the staff too. When they are busy, which they always are, they will stop for a moment and look you in the eye and say, someone will be with you shortly, sorry for the wait. That right there tells you that they care. Its not hard to do but not many places do that. I will continue to shop here.

Tr
Review №72

Bought my tires somewhere else and when i had a leak that place wanted to charge me to fix it but Discount Tire fixed it for free!!! Definitely recommend them to everyone I know!! I was greeted at the door and assured theyd have back on the road asap. Just wish i had gotten my tires there now. They price match too!

St
Review №73

Dont typically write reviews, but my experience at Discount Tire in Dubuque has been exceptional. Service is always timely and the staff is incredibly friendly. Legitimately the best customer service Ive received anywhere. Would give them 6 stars if I could.

Ma
Review №74

I was in the middle of a busy day today when one of my tires picked up a nail. I stopped at Discount tire and asked if they might have a chance to fix it. Talk about amazing service, such pleasant guys to deal with and they had me in and out in no time. And as if that werent enough, they wouldnt even let me pay for it! Imagine that, in this day and age, what a huge surprise! They were clearly very busy but they took time out of their day to fix me up and get me back on the road quickly. I wont forget this Discount Tire...I truly do appreciate your help earlier!

Fe
Review №75

Amazing service! Definitely will be coming back next time I need tires

Ro
Review №76

This place cares about the community. Get you in on time for your appointment definitely reccomend them.

Ka
Review №77

Friendly service, but the salesmanship was so blatant that its clear management pushes their salesmen to upsell customers to as many and the most expensive products in their inventory whenever possible.I came in with one saggy tire, and I left being told to buy all new rims and tires. I want someone to be honest about what my car needs and what the options for fixing it are. You wont get that here. But theyre probably a great place to go if youre there to get a whole new set of reasonably priced tires and rims.Not a diagnostic place. Its a retail store with installation service.

Na
Review №78

Always informative, enthusiastic to help,Trustworthy and priced to beat competitor. IReally like the warranty options as well

Mi
Review №79

The prices cannot be beat! All of the employees are very knowledgeable and Ryan who is the manager, does an excellent job of explaining the procedure of buying tires. Would definitely recommend this place for many reasons!

Te
Review №80

Top shelf

To
Review №81

Fantastic experience. I went in for my free tire rotation, service worker examined my car quickly and had the job done within half an hour. Free coffee, WiFi, and magazines in the lobby. Will be returning but most likely not soon given the quality of my tires.

An
Review №82

I will never go anywhere else for tires. They go above and beyond to ensure your safety. With locations evenly spread out in case you travel a lot.

Th
Review №83

Professional, great service. Better than Tandem tires.

Ru
Review №84

Great place, match prices and very good at explaining if something else is wrong with your rim or tires you currently have.

Be
Review №85

Discount Tire Installed/balanced two carry-in rear tires and re-balanced the front tires on my Porsche, they do not sell the brand I have on the front, hence the tire sourcing elsewhere.The service was quick, friendly & professional, and they had/used the proper jack adapters at the factory lift points. I also noted their attention to detail in aligning the Porsche crest on the center cap to bisect the valve stem, great work.

Ma
Review №86

Ryan (GM) and Jesse were a great help in addressing new tire options and availability. Communication via phone was kept through my entire process of inquiry and in notification of delivery arrival. Ryan personally assured quality and service was met with my visit, as well as other customers.

Na
Review №87

Highly recommend doing business here. I have been using Discount Tire to take care of my vehicles for more than a decade. I have been helped at different locations around the country and have always been impressed with the high level of service. This location is new, but I was extremely happy with my first visit and look forward to continuing to do business with them.

La
Review №88

Was just able to get my tire patched for free with incredible service and speed. Very friendly staff who were upfront and helpful. Though I didnt need to purchase anything today, I will certainly be going back to purchase tires from them in the future.

Ka
Review №89

Very nice people working there. Good price and fast service.

Sc
Review №90

Went for a nail repair.wouldnt fix my tire told me it was bad. Pushed me to buy 4 new ones

Bl
Review №91

I arrived for a tire repair about 10 minutes before close. The staff was happy to squeeze me in before close and provided great customer service during the process. Clean Facility and Professional Team. Would Recommend.

Mi
Review №92

Staff was friendly and efficient

zF
Review №93

Goood prices

J
Review №94

Friendly staff and great pricing. Brought in my own tires and wheels to be mounted and balanced, almost every shop in town turned me away because the wheels were oversized. They did a great job and gave me a great price.

Ri
Review №95

During my drive from Detroit to Dubuque, my tire developed a slow leak which forced me to fill with air a number of times during the drive, and mixed with the cold and snow, was not pleasant nor safe. I pulled into this store, was immediately greeted, the car was inspected and the leak was fixed and in less than 30 minutes and I was on my way. Great service and great staff. Thank you!

Ma
Review №96

Best tire crew in the Midwest. Prices are better than Walmart

Ti
Review №97

Ordered a set of tires over a week ago. Still waiting to hear that they are in. There were very few options for my VW. Smooth service otherwise.

Ch
Review №98

Ordered tires through them, they said they could mount them and then the tires came in and they couldn’t. They just wanted my money for the tires. Pissed about them not measuring the rim first and then telling me no before I did business with them. Tires took over 10 days to come in. Not the 3-5 they advertise. They took 60$ off the price for me waiting, so that’s the only nice thing out of my experience.

Do
Review №99

Great place, had a very sllooowwww leak in a tire and they removed tire, remounted and balanced it without charging me one cent. Too bad there arent any close to me, would definitely use them when I need new tires.

De
Review №100

Bought new tires there 2 months ago and was very happy with the service we received. Today I went in with a low tire. They explained the cause, and fixed it free, even though it wasnt their tire. Thanks!

Information
28 Photos
100 Comments
4.7 Rating
  • Address:1500 John F Kennedy Rd, Dubuque, IA 52002, United States
  • Site:https://www.discounttire.com/store/ia/dubuque/s/2030?y_source=1_MTU0MTY1MDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 563-258-6007
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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