Josh iwas very helpful explaining my questions. Prices are reasonable. Would definitely recommend

Crew is amazing!!! I enjoy taking my car here. They are honest and fix your car properly. Hard to find in good mechanic shops nowadays. Good job precision tune!!! Marcus at the counter is a true professional

Worst experience ever!Ive been coming here for years, cause of there quality work, but this place has gone down the drain!Came in for an oil change! Brought the car out the 1st time. I was told they put the wrong oil in the car, so they take it back put in the correct oil. I get the total, and its pretty high for an oil change, the guy says because you got the 2 air filters, I never said anything about an air filter, so he gets the guy who did the oil change. He look at me and say didnt I talk to you about the air filter? No you didnt! So they determine that is was the customer before me! So the 1st guy says hey the customer doesnt want it, so just take it out and out his old filter back in! Unless he wants to pay for the air filters! Wait a minute, so you are about to put random air filters back in my car? Dont know what kind of Operation you guys are running, but I will NOT be back!Had to come back after I left the place, cause now my glove box dont close, after getting an Cabin Air Filter that I didnt Ask for!

My dad and I have been coming here consistently, for the past couple of years. From general maintenance to specific repairs, these guys always address whatever problems we have with our vehicles in a timely manner, and they always explain in detail what needs to be done (which I always appreciate). Ive always trusted these guys to get the job done, and my previous encounter with them ensured that Ill continue to use their services for years to come.Two days ago, my car suddenly started experiencing some serious issues with its engine. My dad and I had just put some coolant in, thinking that that would fix it, but the temperature readings were still showing high. My gut told me to roll up here the following day to get it checked out, so I did. I spoke with Marcus about what was going on, and rode out. I hate to be that guy but I wound up calling every few hours to check in on whats going on - that car is my baby and Im a very angsty guy, sometimes, but Marcus was very patient and kind throughout the process.Today, I call back to inquire about my car, and he reassures me that its almost ready (again, he was very patient and kind). Not even an hour later, he calls back, tells me everything is good to go, and I show up and pick up my car. Drove home with no issues, and Im more than ecstatic. My car is back home and fixed!These guys know what theyre doing. If youre looking for something simple for your car, come here. If something breaks down in your car, come here. Even if you want something as simple as an oil change, come here. You wont regret it! Also, big thanks to Will and Marcus and their entire team for always being great at what they do!

Great place to get your car where it needs to be. I will continue to go back. Customer service was awesome and the price was great

Danny and his team have been taking care of my families cars for years. And I mean like almost 15 years now. Quick to listen when I have an issue and for some reason always has a solid idea where the problem is. I always recommend precision to my friends (which several of them use Danny now as their go to now) I highly recommend you use these guys and trust what they do to not rip me or my 70 year old parents off. Trusted mechanic in my book 1000x over. Thank you Danny and precision tune for all you do with keeping my fleet of trucks and my families cars on the road safely.

Despite being short staffed , only three of eight employees they got me in and out for a tune-up and replaced oil gasket. Thanks.

The people who work here are so nice and helpful.

Only gave 1 star when they should have got none. I went there requesting a tune up . the person came out and said that my car have codes and could just need a oil change he would not know until he put it on the machine for 100. What happened to giving the customer what they request??

I took my 2007 Saturn Outlook in for repair. They did a great job and the staff was awesome. I highly recommend

We have had work done here without too much of a fuss, though did get the impression that extra work was being piled on without our asking. We just got a general sense that they were more concerned with getting as much payment out of a single visit rather than listening to customers needs and what can be afforded at the time. But until this last visit, those were all just general feelings, not enough to not return.I havent had any issue directly with any of the guys where, but the woman working the counter this past time was enough to write this place off. I definitely dont want this to be personal, but it was genuinely off-putting. She was rude, impatient, and did not listen to our needs before proceeding to write up tickets. It all came across as an annoyance to her. Then we come to find that main work we needed, which we called in advance before making the drive out to confirm could be done, could not be done. Despite this, we were pressured into having preliminary work done, despite the main issue not being addressed. I did not see the point, felt we were pushed into it, and took it elsewhere.Now look, I dont know much about cars. And I also dont have much money. So the shops I make it a point to return to have folks who show genuine concern for this aspect. The reach out and keep us posted step by step, addressing things from a cost perspective and what will be most helpful for the customer at the time. I just genuinely do not believe that this is one of those places.Your mileage (no pun intended) will obviously vary. This place comes recommended by many other people. I can only speak to my experiences. Just try to go in prepared and hold your ground for the work you want done, if you do know in advance.

I called in the morning and asked how long the wait to would be and was told about 10 minutes. When I got there a woman sat in the waiting room and said she had been there since 830 for a diagnostic...it was around 1030 by this time. I sat and waited for someone to show up at the front desk and time continued to go by. Eventually a guy walked in the shop and suddenly all the workers showed up at the front desk as if just to see him, their buddy, completely overlooking the fact that I too was there and had been there before the man showed up. They chit chat and talked and immediately pulled the mans car in. As soon as the man walked away so did the workers and so I left. Terrible customer service and favoritism in my opinion. Even the call to verify the wait time was unfriendly as if I was a burden from the beginning.

This is my first and last visit here.See the photo of my skid plate that wasnt attached after the oil change. I wonder if the filter was even changed. I sat here and watched them almost turn a girl loose with a flat front tire and mentioned it to the manager and he had the tech check them then. Looks like they need some help. I understand the main man is out on vacation but this isnt acceptable.Update. Im sitting outside and just heard the car being pulled over the pit to put the plate back on. Theres a lip on the pit and the skid plate has to be damaged from bending it backwards/folding it up.

My Experience Was Great Each Time I Went in for Service, Until They Hired That Disrespectful, Fidgety, Lying Lady to work the Counter!! I Will not Spend My Money Where Im Not Respected and Belittled!! It Blew My mind how She Stood on that Lie!!

Best place to have your car serviced in Douglasville.

I dont think I have ever had a bad experience here. Jamie (i think thats right) is ALWAYS friendly and customer oriented.

Did not diagnose properly my vehicle.

Great place to get your car repaired they are very honest and trustworthy down to earth people Josh did great work with my kia optima and left me well assured that if I bring my car back I will get good guaranteed repairs done right

I always use Precision Tune for my oil chang and they are professional and provide quick service.

BEWARE OF HIDDEN COSTS.. Absolutely do not recommend. This was my first and last time. I called and asked about an alignment and was told it would be 65 dollars. I go in and there were other issues that needed to be fix so they said the couldnt do the alignment. Understandable but what really made me mad is that I had to pay for an INSPECTION that I was never informed of. It would have been nice to know that before hand so I would have been prepared. They just lost a customer!! And many more once I tell others.

Had new brakes put on my car . Seemed to be a good company. I would definitely recommend anyone take there vehicle here !

I went to this place because of a flat tire that needed to be fixed.The Customer Service was great but they told me that nothing was wrong with the tire.. yet air was leaking.I went to Discount Tires in Douglasville and found that there was a nail in the tire.

Great customer service and genuine concern! It is difficult in today’s environment to find an honest auto repair facility where their true interest is in helping the customer and Precision, Rance, and his team provide that type of great service each and every visit...we go nowhere else!!! You have earned our trust in you to always take care of all our auto repair needs!!! Thank you!!!

Great service every time!

Ive been to this shop about 4 times now, always professional, really feels like the care a lot about what they do and they care about their customers. This shop is about the business, fair pricing, allows you to bring in your parts. Gets you in and out, but because they are so good, they stay busy. I cant say enough about this business, A-1 service for sure.

Great experience from customer service to service. My wife’s heat went out in her car during a cold front. I took her car to another mechanic and he could not tell me what the problem was after he suggested a new radiator, thermostat, & flush. Precision Auto Tune diagnosed the problem and fixed it for a great price. These guys are very experienced & honest. I highly recommend to everybody.

Great service

I love everything about this crew is amazing. Rance is a great leader and his mechanic are always on their A game. I only take my cars here. Customer for life.

They always keep adding to repair prices,shop supplies are another lie they charge you for,they leave your vehicle unlocked and park anywhere,they upmark prices on parts temendously and they hate to honor discount.Total ripoff business and Ill NEVER use them again!

At first this place was good until my car leaked out all the oil after oil change from them. Came back and they told me there was a hose leak before this place I always went to Chevrolet for my oil change NEVER told me I had a hose issue until I went here! I went back and they couldn’t fix the motor that they messed up! They do one thing to break another for you to come back!

The only place I take my cars too. They are always jamming with business and for good reason. Expect a long wait for even a oil change, but totally worth it. 10/10

Amazing people, service, and value!

Rance is the best they ran a diagnostic on my car told me i needed a battery. Advance auto zone say no you need a alternator rance called them and explained why I needed a battery and told them they pretty much wasnt mechanics and they honored my free replacement battery.

GREAT service EVERYTIME!!! They take care of my car like it was their own family members car. They ALWAYS explain everything they do to my cars in detail to so I understand. I always feel safe when I drive off after my service is completed!!! The prices are not outrageous either. I like this place

Excellent staff, Always great work! Wouldnt take my vehicles anywhere else.

Always wonderful service wish it would offer more online deals thou

I was in and out within 20 minutes. Very fast and courteous.

These guys are A1. They worked on my vehicle from morning up until after their business hours (7pm). When I arrived to pick up my vehicle, the quote remained the same from that morning. Like most repair shops, I was expecting a change in price because of the duration it had taken them to repair my vehicle. Excellent Job guys!

Had a great experience here. They literally check everything for you thoroughly.

We have been using Precision Tune for almost 10 years for servicing and repairs. My wife took the van in last week to have it checked. She waited three hours before calling me. While waiting she was watching the car with the hopes that it would be moved and checked soon. After about four hours of waiting the service technician came out and told her the van was checked and that the report was showing an air flow issue... the car was never moved and the hood was not lifted. Poor customer service and communication. Ofcourse she was charged the $100 for the check, which that is reasonable, but then they told her that they could not repair the issue, and the $100 service charge would not be credited for a repair. To my surprise she took the van to another mechanic, he diagnosed the problem, provided a computer generated report and fixed the issue in 30 minutes for a cost of $300 and waived the service charge for the repair (common practice). It is evident that management has changed at this Precision Tune and they have lost my business as a long time customer... Frankly, this is not the cheapest shop, but I used to value Precision Tune for excellent communication, honesty, and for always being reasonable with service repairs. However, my last few trips have confirmed that it is not the same. Good managers make a big difference in operations and understand that you add value to your bottom line when you treat customers the way that you wanted to be treated. #Disappointed Customer...

I dont take my car anywhere else. The staff is great and HONEST. I used to own an auto repair shop and know more than your typical person when it comes to repair costs/procedures, etc. They have always treated me fairly and never tried to charge me for unnecessary repairs. They have actually saved me money. I have used them for the past 6 years and will continue to be a customer! I recommend them to everyone I know that needs a good mechanic in the area.

Wonderful service really good people . They know their stuff

Would give 0 if possible. Long story short: I should have taken my cue from the others there for long wait times to fix mistakes made there, but I didnt, YOU SHOULD NOT GO HERE. I waited four hours for my car to get looked at, watching people come and go around me. I took it in for an oil change, brake inspection, and had noticed a coolant smell the day before. The result was my water pump, fine, Ive wasted the day, $500 later I have a new water pump (the coolant leak). All would be reasonable, despite the lack of communication, only the car is making noises now that I left. I went back yesterday, Monday, and was told I had a completely different issue. The truck didnt make the noise when i brought it, now it does when I left, and youre telling me its unrelated. Nothing written in the notes, nothing communicated, but suddenly my before and after: my car made no weird noises before, I did $500 worth of work, now it makes noises?Something is wrong and youre representative yelled across the lobby to me its a separate issue and walked away. I asked for my keys, and these representatives thought it would be a good idea to pull my car into the parking lot, leave the keys in it running.... as unprofessional as possible to treat an upset customer, continuing to leave me with a bad taste.

Very disappointed with the work.When I called and asked if they could press new ball joints into some loose steering knuckles, I was told they could do it and itd take about an hour.It took 8 hours AND they ruined both ball joints.In fairness, without my asking for it they significantly discounted their quoted rate because it took so long to complete the work. I did appreciate that.But the boots on both ball joints were torn and they wrecked the threads on one. I had to replace the joints and have someone else press them in.I wont be back.

I took my car there for the first time because of my back brakes went out & were scrubbing really bad. They replaced both rotors, fixed the brake line, replaced the brake pads & replaced a caliber, all that & considering how busy they were it was done the same day! Thank you Rance & staff!! I will definitely be going back for any future problems!

The guys were really nice. My foot is broke. They brought me a chair to sit in.

Wouldnt dream of taking my vehicles anywhere else. Danny and his staff are professional and very easy to work with. Prices are great, and I have never ever felt like they were trying to pile on charges. EXCELLENT service and quick. Cant say enough good about them.

Brake service, poor guessing about whats wrong keep replacing parts andWhen they said it was fixed it still had the same problem?.$850. Later. They had the car for 7 days! Not a happyCustomer! Had to take it back the next day with the same problem!I guess we will keep guessing and replace more parts.15 days later 3rd return without resolve, they insisted it is ok.But it is still the same it does not cost, the petal will still go to theFloor.I guess I will take it to Ford.,

Quick courteous service

Great service, affordable price. Will definitely return for more oil changes and minor services

It was pretty Great, went in for a simple oil change b/c I didnt have the time to do it myself, And the guys got me in and out in less than 20mins.

Worst place ever! Worst customer service and Martha is very rude! I would say DO NO GO HERE!

Ive met the business owner of this particular establishment. The owner was amazing true gentlemen. Weve had work done here. Thiis place absolutely hassle free will that right.

Good and trustworthy service. Rance and Danny have been good to me and my family.

Fast good service

Amazing😀 they got my tires changed in just under an hour and ready to go.

I get my oil changed here all the time and I have never had any problems and if it is not to cold I get a free car wash

After looking at the reviews I decided to take my car for a 50,000 mile service since I didn’t want to drive and take my car to the dealership on Thornton rd. Well this turned a nightmare , 1 they don’t take appointments, 2 they took forever ( 6 hours) 3 they never called me to tell me my car was ready I had to call 3x. After I picked up my car I had some errands to run in Atlanta. I was driving to Atlanta and my car started shaking and limit started to decrease. I never had problems with my car before , never had a car accident always on time with my mileage check , so for this to happen something went wrong and I knew it was them. I called back to the place my dad had to pick up my car and drive my car back to the dealership , when I arrived there I had to leave my car again and they told me well I don’t know what went wrong and if you think it’s us and you don’t trust us you can go somewhere else. I left my car there , picked it up until 5pm the next day. Do you guys know what y’all are doing? It’s such a inconvenience to deal with people that do not know what they are doing and with such a horrible customer service. Save your money and time and go somewhere else. Who knows what they are doing!

I had my break pads and rotors fixed here and they completely messed them up. It’s only been 3 months since I had them changed and spent almost $1000 here. I had to get some service done on my truck, in which the dealership said that my break pads were crumbling & falling apart, damaging my rotors and putting deep groves in them. When dealership took off my tires to look at my break pads they found that Precision Tune placed the WRONG break pads on & even showed me what the correct break pads were suppose to look like. This could have caused me to get into an accident and hurt someone else if my breaks locked up. I will not do any more service here & want to share my experience so that someone else doesn’t have to go through what I did.

Read the reviews and decided to give these guys a chance!!! Best $1000 I ever spent! I needed a whole new ac system in my car, and these guys were the only place I called that would give me a reasonable quote. They got it done is less time than they estimated. Very pleased!!! Great job, great service, great price!! If you are thinking of taking your car here for work, get there early! Everyone seems to love them and they had a line at 7 am on a Saturday!!!

Took my 1973 Firebird to them to repair an electrical issue with my headlights. I was quoted 100.00 to diagnose the problem and then parts and labor. Tech discovered a bad dimmer switch and replaced it for only 54.00 labor included. Very pleased with the service and honesty. Highly recommend!

Great service

They are in high demand because they treat everyone honestly and fairly. They could have up-sold me on more break pads, but let me known I could wait to replace them. Very satisfied!

Really really bad service...very disapointed. i highly recommend you not going to this place.

Quick oil change. Good price, good service.

Great experience! They do quick work that is solid with great prices! Awesome guys there! Def recommend them!

Very honest. Reasonable prices

Stay away -- I took my vehicle in for an oil change. The had my car in one of the bays in the back. Got my vehicle back, took it straight to an undisclosed location to check the oil. I guess they assumed as a female, I wouldnt know how to do that, They were wrong. It was black, dirty and low, the same as it was when I brought it in. They collected my money and nothing was done. So, what? Was my car just back there sunbathing? That was the last time they saw me and my car there again and thats the last time they ever will. This shop is clearly out to cause you more major repairs to your engine in the hopes that you will shell out more money to them. Stay away...It wont be worth other problems youll encounter because of their carelessness or laziness in not performing a minor repair or maintenance. Trust me, they cant do it or WONT (with certain customers) but other techs out there are ASE certified and completely honest ----WITH ALL CUSTOMERS----not just some---- and capable and willing to do the job properly. You certainly wont end up leaving after youve shelled out $300-$400 to this shop, getting on the expressway and having your car choke, shake and smoke once you get on I-20. (yes, its happened to me also after leaving this shop). Im glad I learned my lesson with this shop with just 19.95. I save my major repairs and money to the mechanic who I KNOW will fix it right. This is not the first time that you will hear about loose bolts, customers having to return because of problems not fixed, and incompetence as it relates to this shop and sister shops that this GM manages.

Lance and the guys always fix my car issues at a reasonable price. Great customer service I definitely recommend Precision Auto Care.

Awesome, they are always so nice and have fast service, no waiting around. They have a customer for life!

Every time I have come to this shop with my crazy car problems they have not only been polite and helpful but each time they have done great work. I am a very satisfied customer! Thanks to the service manager Diane!

Chose them for no other reason than they were the cheapest and I was desperate. Never heard of them and was just praying they were honest. I am so glad I found them. They were honest evening knowing I was in a bind. They repaired my car in less than 24 hrs and it was over $300 CHEAPER than the other repair place. Danny the manager was super nice and was very understanding. What was wrong with my car? See my review of Jiffy Lube (Hwy 5). A simple oil change turned into a nightmare. Thank you Danny for being honest and not taking advantage!

Chose them for no other reason than they were the cheapest and I was desperate. Never heard of them and was just praying they were honest. I am so glad I found them. They were honest evening knowing I was in a bind. They repaired my car in less than 24 hrs and it was over $300 CHEAPER than the other repair place. Danny the manager was super nice and was very understanding. What was wrong with my car? See my review of Jiffy Lube (Hwy 5). A simple oil change turned into a nightmare. Thank you Danny for being honest and not taking advantage!

Chose them for no other reason than they were the cheapest and I was desperate. Never heard of them and was just praying they were honest. I am so glad I found them. They were honest evening knowing I was in a bind. They repaired my car in less than 24 hrs and it was over $300 CHEAPER than the other repair place. Danny the manager was super nice and was very understanding. What was wrong with my car? See my review of Jiffy Lube (Hwy 5). A simple oil change turned into a nightmare. Thank you Danny for being honest and not taking advantage!

Have been very helpful and honest with me on situations with my car. Fair prices

Great people, great work, straight shooters. I dont make mechanic recommendations, but these guys are the exception. All around the best Ive found.

Very reasonable & fast service. I would refer all of my friends & family.

Workers ate very efficient and honest about the work being done. Prices ate usually lower than Firestone prices.

Great group of guys! They helped me out a couple times on the electrical system on my Cherokee. They do good work.

Good service. They get alot of repeat business

Super nice people and great customer service.

Danny and the rest of the staff are wonderful. Very honest and dependable business. I would recommend to anyone.

All right people, listen up! Precision Tune in Douglasville and the store on Austell Road are the very best! They do all kinds of car repair, and its reasonable! If you have any problems or difficulties, ask for Danny one of the district managers and he will make it right with you!. Happy Motoring!

Ok

I was originally estimated to have my truck looked at the next day, but they ended up being able to not only see my truck but actually complete the work needed.

Have used this location to have my oil changed many times. Love the service! Danny is awesome!

Really friendly staff. Sometimes they forget to do some of the checks you ask them to do so have to remind them. Reasonably priced.

The sign says $18.90 but inside the store says $22 for the cheap regular oil??? Anyway my gf had a coupon ended up paying around 20 dollars. It was fast! They told me one hour wait but it took less than 15 minutes.For my Equinox 2005 I was told $220 for a tune up and I said no thank you. They have free coffee and free wifi! I will come back next time.

Danny and the other mechanics are hard working and all around great guys. Precision tune is the only place I trust taking my car to get an honest quote when work needs to be done to it. I can not recommend this place enough.

I am a very positive person and at the same time I keep it real. I know there are some out there who love this location with all in them and I mean no disrespect to any of you who are known there and place this location as a go to. For those who havent been to this location.. Pros...the oil changes are the cheapest in the area but, expect a minimum of 30 minutes wait time for that oil change. Ive sat up there over an hour before waiting for an oil change. It is first come first serve not to count if you need work outside of an oil change, you will be added to the line up of whatever work orders they didnt finish the days before or that got there before you. My friend left her car up there for some simple work to be done and it was almost a week before she got her car back. That is way too long for what she needed done but she is one who loves this location because its what she knows. Pro..this location is surrounded by food places, grocery store as well 2 car parts places so if they need to get parts then its right there so yes you will get after market parts. So while you wait... because everyone has to, you can eat, food shop you name it! They have a drink machine there, change only. They have a unisex bathroom that could be cleaner. I did have the grand opportunity of sitting up there for about 5 hours in being what they thought was wrong after they fixed it come to find it wasnt that and well that all ended up being almost a grand..in sitting there couldnt lie when I say I heard each of them come out and apparently everyone and every different kind of car all had the same issue. Some of the listed I heard was late on oil changes, (ps..several times I got an oil change the sticker wasnt changed out so I guess thats why most are late in their oil change so to speak) that the brake fluid was dark and it should be this color, something on a flush, then just about every car that was there that day the customwr was asked to take their car to a car wash come back and they will do something as every car just happened to have a leak...now I cant speak for all days but 3 different times I had sat there waiting these were things I heard back to back...so if you have heard this before because you visited there, maybe this will have you pay closer attention as reviews are for others to help others as Im trying to help all who will listen...if you have time to sit 30 plus to save $15 (I now go to oil express down the street..love it! Jiffy Lube charges way way way too much as well they are a good amount of time wasted waiting as well) if you want to hear all the up sales where you could spiral into a worry if you dont know a lot about cars and you want to hope you can get in that day as they are slow as all hell when it comes to anything outside of an oil change, you like soda in a can and sharing a bathroom with everyone this is the place for you. If you value time over a few extra bucks etc then I wouldnt recommend this place for anything. If you dont believe me...ask around town as I did, not many people are a fan of this locations it seems but as stated, this is my experience over all and $4000 plus later on 2 cars I can say that going here is one of the biggest mistakes Ive ever made in being new to the area as we are still paying for mistakes they made...and God forbid you go in under them on something they did they will make sure you know its the customers fault not theirs and you will have to learn as I did. I just dont want that for anyone so here is my review....not my opinion but my experience. You cant change a person or place but you can change a situation...this one is making sure to never go back and just give a heads up to the rest seeking answers...wish I wouldve checked this vs listening to a ride or die blind to this place friend..comfort of a place doesnt mean its the right place...they may like this but I dont care to learn any further lessons here...hope this helps. Thanks for reading! Good luck!

Thorough, quick, bery professional! Will be back!

Very good

Always helpful and knowledgeable. Every time effective!

Josh and Dan provided excellent customer service. Dan did an excellent job with the Tune-up on my car. Thank you.

Great price and great service. My permanent oil change spot now.

They always take good care of me at Precision Tune Auto Care in Douglasville.

Absolutely the kindest and most knowledgeable mechanics we have ever experienced. These folks are very fair with their time and pricing! We wouldnt take any of our 4 vehicles anywhere else!!! WE LOVE DOUGLASVILLE PRECISION TUNE!!!! Danny specifically has helped us for years, and has always been fantastic!

Dannys a super nice guy.They have the best pricing on oil changes and they get you in&out asap.These guys did an oil change and swapped wheels/tires on 2 cars in about an hr.Plus,the price was very reasonable,which is why Ill continue to do business there👌

Used to be great, still is but the feeling of personal care is gone, youre just another number. Kudos to Danny for trying to give that experience back.

They are proficient, professional, and do wonderful work.