Ordered online the week before and scheduled an appointment. Showed up to my apt a few minutes early and they got me checked right in. Service only took about 30 minutes and everyone was friendly and helpful! I would definitely recommend to others.

Their turn around time is quick. The manager and his team seems to be quite nice. I will admit that everything took longer than I would’ve like but I wasn’t in a huge rush, so I had the patience. Overall, they did a great job replacing my tires and the price of the tires were cheap in comparison to a lot of places!

Very good system, though today the wait was over 2 hrs.

Went in late in the day, because the tire shop up the road did not fix the tire I dropped of earlier in the day to be repaired. Explained that all I needed was a valve stem replaced, that I was traveling and needed it fixed today in order to complete the trip.I was told that he didnt think that had the right parts, but let him take a look at it.The guy at the counter up front took it into the shop himself, and a few minutes came out with a fully functional spare tire!Great service. Great people. Go see them and treat them nice.

I got their before opening to get 4 new tires for my trailer. They checked me in @10 minutes after opening. I got to purchase the 4 tires, and was told it should be done by 9:30. I was out of the Discount Tire before 9am. Thank you for the great service. I already made it to Maryland.

Update on 9/22/21: This is my 2nd time coming here and this time was better. Henry was great in explaining in detail about the tires I wanted. He even took the time to show me each comparison when I had questions. They get 4.5 stars out of 5. Even tge guy who changed my tires was great! Great experience today!

Good people, great service, 2 hour wait but worth it, busy, busy, busy

Awesome experience with these workers at this discount tire, from the managers to the floor workers. The detail they put in is shown. Fedex had shipping delays, but the managers were kind and respectful letting me know updates consistently through the process. Chase and Jesse were both helpful and attentive through the process. Very professional staff, they will continue to have my business.

Always a pleasant experience here! The staff is always super helpful & friendly. You may have to wait a bit, but its worth the excellent service!

Deon Lewis was very friendly and courteous. He was able to calm me down, i was having a bad day, needing all 4 tires replaced. Deon was very kind, calm and never got upset. I will definitely come back here. Thanks Deon, you are an asset to discount tires!

Great location! Ive only bought tires from Discount Tire the last 8 years for 3 different cars. They are quick and friendly! All the locations

Staff was awesome. Chase found me a better deal, in store, than I found online and the staff was friendly and super efficient.

Always cheerful, competitive, and helpful. Appointments are needed so just call ahead and when your time arrives they are ready to get your work done and get you back on the road!We had a flat that was under warranty. They removed the tire, searched for a puncture, repaired the picture, re-balanced the tire, re mounted and torqued the lugs properly. All of that, and were in and out in less than 40 minutes.We always use this location. Give them a try, Im sure they can help!

I was in desperate need of new tires. Spencer was very accommodating in arranging a tire repair appointment for the same day. The male Sales Representative was attentive, detail-oriented, informative, and professional upon arrival. He quickly identified a problem with one of the tires and provided details about the stripped lug stud. The crew was effective, friendly, and provided excellent service. Awesome inspiring experience from start to finish. Thank you

The best place I have been to get tires. Very very friendly people, and good service. Great prices

I received EXCELLENT service from this place. Quick enough, comfortable, tech savvy, budget friendly, and very courteous (thanks Dion-the representative that did my initial assessment).

I got them to install two new tires for my car. A few days after there were some issues with one of my new tires. Definitely was upset for having to go back but I was really impressed by the way they handled my situation. Chase the manager was able resolve my issue in a very professional and courteous manner. Hunter who actually changed out my tire was very polite and efficient. Overall good experience in an unexpected situation

I am not at all familiar with vehicles & have visited 7 shops in the area to see if anyone could tell me whats going on with my brakes. No one could. When I called the guys at Mavis, they were outstandingly friendly and genuinely concerned for my safety. These guys see so many people every day, but still gave me customer service as if I was the only person they would see all month. Brad & the team at Mavis were so kind and helped me to better understand what was going on. I felt welcome the moment I walked in the door. They never made me feel pressured into anything & were 100% up front about what was going on. If you want superior service, let the team on Douglas blvd. take care of you. I will recommend them to everyone & stay loyal to them in the future!

I won’t tell the entire story, but I will tell you that I happened upon this business via Google because of a tire issue I was having and I’m happy I did! The employees at this location, ALL of them, giving special gratification and thanks to Kevin V. and Tanner are above professional! The customer service is EXEMPLARY! This business corrects an issue without issue! My experience was truly favorable when initially it wasn’t. The professionalism of the employees is exemplary and sincere. I didn’t feel as though I was getting my wheels spun. If you’re looking for an EXEMPLARY, PROFESSIONAL tire service with professional employees at every turn, do business with them. It’s probably why there are so many customers on sight at any given time. I would suggest making an appointment just to accommodate the GREAT staff! These folks work and get your vehicle serviced and on the road as soon as possible. Kevin V. serviced my car on 1-4-21 and to watch him work was magical! What a PRO! My drive home was like I was driving on wings!!!!!! I don’t know what he did besides what my car was serviced for, but it sure drove better than it did prior to me arriving there. I have NOTHING negative to say about this business. Thank y’all!

The guys are always friendly & helpful. They take the time to thoroughly answer every question & help me choose whats best for my needs. Im looking into a new vehicle & theyve been very knowledgeable in helping choose whats best for me with it as well!

Fantastic, always great service friendly staff.

Fast professional tire service. The assistant manager worked diligently to make sure my tires were okay.

Nice guys clean waiting area..No vending machines( chips,cold beverage,etc) but still professional atmosphere

Absolutely the best service I have ever received from a Discount Tires. They met me at my car, took some info, came back in a short time, gave some instruction and I was in and out in an hour. Even checked my other tires and honored my warranty on those. I am thoroughly pleased!

Needless to say I feel like I was bullied into to replacing brake pads that were okay. I said no multiple times and was persistently told that they needed to be changed. Mind you I have not heard any type of grinding or squealing from the pads. A $155.00 trip turned into a quick $355.00 price tag. And was upset when I read the invoice where it stated that I asked them to look at the brakes , when I absolutely did not ask them to touch my brakes. I do not recommend this Mavis unless you want to be taken advantage of.

Great place to get rid of old tires on a budget. $3 for each tire. Not bad unless youre the type to throw them in the woods off some dirt road of course.

Excellent Service. They had me in and out in 20 mins. I had a blow out and had to get a dounut put on my car and they were able to replace it and they gave a military discount. Definitely recommend this place to anyone.

First time coming here, great work and customer service, will definitely be back!

Easy this go round,,Apptmnt kept close to Apptmnt time on their behalf! I give them a strong 4.8👍🏾

Always a pleasant experience. Folks are super friendly.

Would be wonderful if they knew how to answer the phone !!

Discount tire staff is always friendly helpful and they get you in and out as quickly as pssible.

I purchased 4 tires online on the 1st to put on our minivan before going out of town. I called and talked with Deon about an appointment only to learn that the tires were not in stock but had to be ordered and would be in on Wed or Thurs (9th or 10th) a week later and someone would call. I then called on the 11th and 3 of the tires were in and waiting on the the 4th. I spoke with Hunter who explained the process and said once the last tire comes in, which should be the next day, they would get a printout and then someone would call, ok. Four more days go by still no call; so I called to check and the 4th was there. Made an appointment for 9:45 (on the 17th). Now the good part..... I check in at 9:30 out front; at 9:38 Deon greets me, takes the keys and continues the process. At 10:15 exactly my car is finished and waiting out front. From start to finish at the store was flawless, professional and fast! I just wish I would have known that it would have taken almost 2.5 weeks to get this done; and call when you say that you are.

I needed air in one tire. Just drove up to the air check and a nice guy did all the work.

Mr. Clavin Mathis is the right person to go too for tires. I buy all my tires from the store Mr. Clavin Mathis whos the manager. Check out the discount tire Fayetteville, Ga location and get your tires done right the first time.

They did a great job. Had me in and put in less than 40 minutes without an appointment for a flat on the wifes Traverse. Caleb did a great job and took good care of the wheel and the car. As I run a shop myself I was thankful that he was quick and efficient.

Five Stars to the team at Douglasville Discount Tire. I got a set of NITTOs installed for the Jeep, and they did a great job on it!

My DT of choice. The bulk of the staff are pleasant and the customer service is consistent. They do well with time management and accuracy of job completion. Whenever schedules permit getting to this location for service, I know I will have a effortless quality experience.

Tanner is the best. He should have his own store

Nail in tire. They fixed and had me outta there in less than an hour on a busy Sat morning. No charge either. Couldnt have asked for better service. Thank You Discount Tire staff!

In the past I’ve had very good service from this store but the past few days have been very subpar. It all started with setting up an appointment over the phone and prepaying for a new set of Michelins to be installed. Everything seemed to have gone fine, then I get home and take a closer look at the tires and realize they installed the wrong size. I call them immediately and set up an appointment for the following day at 1:30 pm to have the tires switched for the correct size. I arrive a few minutes early for my 1:30 appointment and they say I’m late and tried to tell me my appointment was for 1:15. Despite the mixup they worked me in and got me on my way for me to be on time for work. On my way home from work early the next morning I noticed vibration and shuddering at certain speeds. I’m pretty sure in their haste to get me on my way they forgot to balance the wheels with the new tires. So for the third day in a row, I’ll be making the 92 mile round trip to the store to have them balance the second set of tires. And other than a general rebate that they give anyone buying a set of tires, they have refused to offer to compensate me for any of my time and inconvenience. This will more than likely be my last purchase with Discount Tire.

We love you guys!! Thanks for getting us in and out so quickly!

These guys are professional. So quickly did they attend to me and my tire needs. Efficient and service oriented. That is a good crew.

15 minutes it took them to repair my tire. Absolutely fantastic. Then the technician said, Sorry for the long wait, sir. And I said youre just fine, son. Carry on.

Ive been here twice for tires, and once just to have my tire pressure checked. Everyone is friendly and works efficiently to get you in and out within a reasonable amount of time. All the staff members were wearing masks when I went. Id definitely recommend them.

They were very busy but still got me in and out quick.

I showed up early. I was greeted with a strong good morning and pleasant how can I help you. I had a 8:45am appointment they rung me up and got me out before my appointment time.GREAT JOB

Fast and friendly service.

I have to say it was by far the best experience i have ever had at any retail business. I dont know the young mans name but he was awesome (left side end). I was having a really bad day. And I have to say he made it better. Thanks Discount Tire . Will deffently use again.

My experience was pleasant and efficientFull set of tires installed in less than an hour. Had an appointment for 10am, rolling out of the parking lot right@ 11am. Sweet!

Awesome service!! I set an appointment, I was out in less than an hour of my appointment time which shocked me because it was packed on a Saturday afternoon lol. I was visiting a resort that was 30 mins away from this tire place but it had the best reviews. So happy I came here!! THANKS GUYS!

Great job on the , timing when the tires were first installed. But 2 days later slow leak in passenger rear tire, but its all good 👍🏼good tire shop

Rather knowledgeable staff. Unfortunately, due to high customer volume, some things may take longer and if you schedule an appointment, you can still expect that you’ll have to wait just to get “checked in” however this is not there fault, it’s the high customer volume and the fact that you never REALLY know how long something is going to take, until you start working on it.

Courteous staff. Fast service and very clean facility.

Discount Tire has just made a customer for life. We are from NC and vacationing with friends. I blew tire and as luck would have it we were less than a mile from Discount Tire. Even though they were booked they managed to work me in. The customer service I received was superb. After this experience I won’t be going anywhere else. Thank you so much for your understanding, excellent service and outstanding customer service.

LOVE...this place...Service is Excellent...Make sure you buyInsurance ...Had new tire punctured 1 month after purchase...Replaced No Problem....

They are fast and friendly! Social distance is enforced for service! Will definitely return!! Got new tires when I came in!! Will say if you have appointment dont be late!!

As always Douglasville Ga. store is very busy

Easily accessible no issues with the roads leading in and amazing service

I have to say discount tires has some amazing training and staff. I live in FL and took a trip up to IL for business. On our way back tire bust or something and it was done for. I drive a BMW M6 that doesnt have a spare. I was in KY when this happened. Luckily a cousin came to the rescue and got us to GA.On Monday morning I showed up with car on a trailer at 8:30am, they were already busy. Steven B. Took care of me. I have some really wide tires on the back and they always have to be ordered. I needed to get back home with my son. He found me my tire got it the same day and installed the same day. I got back on the road by 3pm.I have dealt with Discount tires in FL and GA now and each time amazing staff. Nothing but smiles and thank yous for my business. They did me a huge favor and they were still thanking me. Just amazing.

Hakeem, Chase and Tanner are all professionals with a great friendly attitude.. its obvious they enjoy their jobs! Had a nail stuck in my tire, they removed it in a timely manner and treated me as a valued customer - would definitely recommend!!!

Love my new tires man the staff friendly service no long wait time they get u in and get u out ! Thank yall so much! Appreciate

Not full service and dont do tires all that great

Today (Aug 5,2021):Back here again for those new tires! What a pleasure it has been to do service with DT. This time, I was helped by Haikeem (Mgr). He was friendly, informative and very helpful. It was effortless to get my price match, since I happened to find cheaper tires online (after my purchase). I really appreciate this being an option they offer! Overall, I would use this company and their wonderful people again!10 months ago:Great customer service! I pulled in to ask a few questions since I’ll be needing tires soon and one of the guys, Chase, was so kind and helpful! I felt silly going in but he made me feel comfortable. He checked my tires, gave some advice and I’ll definitely be getting my new set of tires from them!

Extremely happy with my experience. I was referred by a family member and am happy I came. I noticed cracking on my tires, meaning they were old and probably starting to rot. I knew this meant I would need all 4 replaced but wasnt sure if I could afford it. Steven helped me at the counter when I came in and was friendly and helpful. He helped me find the best priced tires for my price range (between $500-$600) and even included a 50,000 mile warranty and a rebate. I had done some online shopping before coming and this was the best price Id found yet. He let me know they should be done in an hour or so. It took 1 1/2 hours, but I still consider that reasonable. Especially for a car shop. This did just happen today so I cant review the tires themselves just yet, but I wanted to leave a positive review for the store itself.

Appointments are necessary to get same day service

Cheapest tires you will find. And if they are not they will price match. Even going so far as to price match an additional 30 days after. Plus you cant beat the certificates on the tires. I always go here for my wheels. Make an appointment though as they are always super busy regardless of location

Excellent service. Great price. Fixed me right up without breaking my bank account.

This place wants you to beg for their services. With the number of places in douglasville for them to feel that you should be put at the mercy of when they want to get you in even though you have an appointment is ridiculous. To top it off, I walked in, the only employee inside stood behind the counter and stayed on his phone for some time while never greeting me. Once he was done texting and put the phone down then he addressed me and asked what I needed.I ended up telling the male that I wasnt going to beg for him to do the services and he could cancel my appointment.

What a waste of time! I dropped my car off for a tire rotation.. got a call that it was done and ready for pickup.. the tires where never rotated! Don’t trust it to be done without watching them to make sure the job is done. So disappointed if I wanted to waste time I could have done that elsewhere!

The lobby is spacious and clean. The staff are knowledgeable, professional, fast and friendly. And the prices are phenomenal. If only there was a sixth 🌟🌟 🌟 🌟 🌟 🌟

Great service.My tire went flat and my tires are just a few months old.My tire was fixed and I never even had to get out of my car.

Great people. Excellent customer service. We will continue being return customers.

Deon helped me out big time by making sure I got the best deal on my tires. They were able to get me in and out within an hour!!!! Thanks Deon!!

These folks are Excellent! They said it would take 1hr to get 4 tires it took from start to finish about 45mins. Good prices Great customer service! I highly recommend them.

Wonderful staff and very knowledgeable staff!

Excellent customer service!!

Nobody likes having to sit and wait on their vehicle, but these guys work fast and will have you out in a hurry. Another great tire install and everything went fine👍😁.Has worked best for me to call at least a day in advance and make an appointment for installs. They are good with tire repairs too.

These guys are always happy to help, competitively priced and usually pretty quick. Good idea to make an appointment but walk-ins are already served as quickly as possible. I was a walk-in today.Ive been using them for... Well, since just after they opened this location. They will meet or best any published or quoted price so you know they will give you the best deal possible.They stand behind the hazard warranty... They just replaced a tire for me under hazard warranty. I only had to pay for the warranty on the new tire (under 20 bucks installed). Todd is a good place for tires and related services.

This business doesn’t required nor enforce to wear a mask inside the office / waiting area. Making all customers and employees exposed to get Covid-19. The right of some customers not to wear a mask is more powerful than our right to be alive and covid free exposure. That’s wrong and inmoral .!

Prompt service. Customer Service is always outstanding. Staff is very knowledgeable.

Good tires reasonable price fast service. Helpful staff.

They did a great job in a very timely manner!!

Super fast service

Very fast service.

Great place to get ur new or used tires. Last few times Ive had to replace my tires Ive gone to this location. Reasonable pricing and excellent customer service. Ive never had problems with the tires after leaving. Theres also a nice mall within walking distance if u dont want to wait in the lobby.

I think everyone was very tired. I couldnt get anyone to wait on me.?

Team was friendly but didn’t have the tires I needed.

Abner and crew are really the real deal always looking out for the customers best interest!! And of course good discounts on tires! My #1recommendation!! A++

Great and friendly place.

Ive been going here for years and they have always helped me out! They care for their customers not like other places they just want your money. I was there yesterday and my car was ready in less than 30 mins- I got 4 new tires. I will always come to this location.

Everything was professionally taken care of. Really solid

Always excellent service.

Excellent service. Friendly employees. Kept me informed on everything going on. Best price i found out of 8 different tire places.

Hands down better than Firestone could ever hope to be!!! Great people and just a great service!!

I gave this store 3 stars because I had to bring my car back to have my ties re-balanced. The second balancing was spot-on, and, I was in and out within 50 minutes. I really appreciated that quick turnaround. What rubbed me the wrong way was when, I guess store manager, tried to justify a tire pressure of 38 psi for my tire. I drive a sports car with offset tires. Nowhere in the door does it say to inflate tires to 38 psi in the summer. After the first balancing, yesterday, I left the store with 4 different tire pressures. A pressure of 38 psi was in one of my tires. Instead of apologizing for what was clearly wrong, he tried to justify it. This is the main reason for the mid range rating. I have received tires from this store before, and, I have never had a problem with their work; until yesterday.Recommendation: Don’t feed your customers b.s.. You never know how much the costumer knows about the products, and, services you provide.

Fast service

On time, done well, professionally.

My tire pressure light always comes on after replaceing a tire and leaving this place. Smh.. This is the 3rd car I have taken here and all 3 cars have tire pressure lights on.

Didnt have any brand of tires to fit my car for Michelin its a common size 🙄