The on site mechanic is just all around awesome, knowledgeable and very helpful. If you need something, Im pretty sure theyll have it... if not, he knows where to get it or how to find it. THANK YOU JIMMY!

The owner wasted 2 of my days buying a truck from him. He was selling a junk truck and I drove 40 miles 2 different days to buy it and he expects me to haul it off full of garbage. I told him the first time that I was buying the truck, not the garbage and he had me come back saying it was ready. Its still full of garbage.

Dropped my car off 3 weeks ago, was told my car would be ready that following Friday, I received no call, reached out and was told they would give me a call when it was ready. Kept prolonging because it was a “hard” hit , which is understandable, but communication was very poor. Finally received a call saying that the car was ready, but the transmission is gone out. Prior to dropping the car off, from my understanding the transmission was not out and no questions about the accident had been asked. Before 1300 dollars worth of work was done , they should have checked to see if this would be a issue clearly. I highly do not recommend, search for someone that actually cares about helping you and not taking your money.

The owner was rude and dismissive. His estimate was substantially higher than I had previously received.

Joe sold me a bmw with a bad transmission. I took the car back to him two days later and told him I wanted my money back. He got upset and assaulted me. He and the Machanic and another guy at the shop tried teaming up on me and called me racial slurs (boy) and was threatening me. I am now pressing charges on everybody involved and will be suing as well. These are very Slimy people and can not be trusted with anybody’s car. Now I am out $4600 until I can resolve the issue in court.

Very professional , I have used this repair shop for the last 3 or 4 years and they have been nothing but superior when it comes to meeting my needs. From suspension to brakes and the purchasing of vehicles. They are a complete one stop shop. The best thing about them is they treat you respect and do great work.

I have been using Sudden Impact for years and a little Surprised at the negative reviews I have seen. I have never had one bad experience with Joe or his staff. He has worked in my GMC Acadia, BMW and even an older Isuzu Trooper with great results. I would highly recommend them! They have saved me thousands by even letting me get my own used parts and letting them do the install and paint. Go see Joe Hill today!!

They are to be avoided. Your choice. I wouldnt

Great service and honest mechanics would recommend

This shop went above and beyond to assist us with our car. They always returned my phone calls within a decent time. Everyone there was extremely helpful from the moment the tow truck dropped the car off. I reccomend them to my friends and family, thats for sure.

For several years Joe has done all of my mechanical and body work. Always honest professional work. I refer all of my friends.

Bought a car from them and was told that there was nothing wrong. On the way home, going out that the transmission was going out. It only acted up when it was warm. They gave us a deal on tires (that we paid for before we found out how crooked this place was) and was told to get there at about 11 to get them on. Its 5 now and we are still waiting on then to finish the tires. I will never come back nor recommend anyone ever go here. Trust me, go somewhere else!!!

Nice people They did great work

I cant say enough good about sudden impact! I was on a budget and needed a new fender and they fixed it up real good! FIVE STARS!!!

I gave them my car over a month ago and still not ready.Very unprofessional.

Great place to take your vehicle, quick service and friendly staff

Doing business was simple and easy. They got it right the first time.

I know all those guys there so I give it 5 stars.....Hey Matt!!

Decent place to get your car worked on.

They are very disorganized and not friendly. I was waiting (and waiting) to talk to the manager/boss and I could smell stale booze on the mechanic. Not that he was drinking right then but had tied one on the night before and did not shower before work.I had a fuel pump replaced and it took three attempts before they got it right. The mechanic I used for 15 years died or else I wouldnt have come here. Never will again.I almost forgot that when I was asking why it would be 2 more days to fix it after they got the part, I was told the owner had him working on a car the owner bought and wanted to sell. I complained that this was the 2nd time I had brought my car in and didnt think the owner should come first. He shrugged and said sorry and that was it.

Great service and quality of work.

The guys down there are GREAT....

These son of bitchs are crooks..I brought my car there for a dianogstic test it took them a week to look a it then to turn around and say there is nothing we can do.when just 4 day prior I took it for a emission test.)so on week off calling this place I got no answer to see about gettin my car.when I finally got a hold of him ,tha guy Joe tells me that the key broke and he heard a pop and now my car wont start.then turns around to try to charge a storage fee!these crooks are unprofessional.would never advise anyone to go there at all.joe Ill b seeing you in court real soon!

Great place to get ripped off . Owner is a crook and a complete liar

Excellent experience.

Will take forever to finish working on your car. Customer service is horrible. The girl that works at the desk doesnt take her job serious and gives out wrong info about what they can do and how soon it will be done.

Good Auto Body Shop and Towing. Does Great Work

Very nice, honest and professional

Bad business policy. No trine for clients.

These people are crooks and customer service is terrible. They charge u because they broke something. Do not go there unless you like being robbed.

The best.

Got a car from them and the transmission went out two weeks later ... crooks

Poor work and horrible customer service. I will never give them my business again. Rip Off!

They suck and the girl that works the front desk hates her job

Do not buy a car from here

Great service!!!