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iFixandRepair - Peachtree Mall
Peachtree Mall, 3131 Manchester Expy Suite 29A, Columbus, GA 31909, United States
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Co
Review №1

The employee was very helpful from the start , even over the phone when I called inquiring about my moms disabled iPhone . She was very patient with my mom even willing to help her set her phone back up once she reset the phone. She went out of her way to help us restore this phone . Even waived the fee for the service , I’ll definitely be back with other devices fro repairing !! Thank you iFix for working during the horrible pandemic.

Da
Review №2

Randy was super helpful both over the phone and when i first walked in this is my go to place when i’m having a issue with my phone and so far no complaints! ☺️

Sh
Review №3

I had recently cracked my screen and I was trying to call around to see how I could go about getting it fixed. Most people were giving me the run around and I literally had someone tell me that I couldnt get it done, because of it being an older model android phone. I called up.here to get some information about what to do and from beginning to end has been a wonderful experience for me!!! I talked to this nice lady named Randy. She has been such a huge help and she is really good at what she does. She described to me what I needed and very professional. Helped me out with any questions I had and what I can do about anything else I asked.They also repair other electronics as well and it was just such a wonderful experience from the time I walked in from the time I walked out!! There is some other lady that is there is well. I didnt catch her name but she was very polite and helpful as well. I highly recommend anybody to go to this store for any technical advice or phone related. Very good atmosphere, super friendly, good customer service,and I loved every second of it!!!! I would give them 7 stars if I could or even 10!!! Thank you so.much!!!!

gl
Review №4

Wonderful service. And they work really fast with great communication. My sons phone was fixed and I haven’t had a problem since!

To
Review №5

Quick real fast service. Thank you for the best service possible

Al
Review №6

Miracle and randy are some of the best customer representatives for the company they are super Friendly and super helpful the prices are well below the price I was expecting I have used them 4 diffrent times and will keep using using

Li
Review №7

Excellent customer service. I give them an A+

Th
Review №8

Are wouder people and respectful people the manager is really nice n helpful

De
Review №9

Not only was the Repair tech very polite and professional;Her great customer Service started the moment I walked through their doors .Very knowledgeable about service. Best prices for repairs. I recommend the ifix and repair for your phone repairs and accessories. Awesome!!!

ro
Review №10

Fixed my phone in a couple minutes! Highly Recommended

He
Review №11

Randy,was very helpful and experience and wonderful she was a big help with my phone!!!

Pa
Review №12

Beautiful customer service!!! Fixed me right up and answered all my questions. Thank you ladies

Jo
Review №13

Pretty unimpressed.... customer service was really bad due to the fact that there was only one person and no communication with customers as they walking in or out, the store looks messy like if they were going out of business, there’s merchandise everywhere even the floor as you can see in the picture.I wouldn’t want to leave anything to get repaired here if I were you

Sa
Review №14

Knew exactly what to do with ease very fast randy is the person to go to and very professional! 👍

Ke
Review №15

Most definitely recommend! Very professional and welcoming!

Ta
Review №16

If you are having phone problems dont hesitate to call ifixabdtepair they are the best

La
Review №17

Excellent service! My phone looks better and it’s very clear! Sam really done an outstanding job. Thank you so much! I would recommend everyone to come here thanks again 😊❤️

Za
Review №18

If you are having problem with your mobile devices bring them to I fix and repair at Peachtree Mall they are the bomb♥️♥️♥️💋

Pr
Review №19

Came in because i couldnt hear out of my phone and spent less than 5 mins in the store and was good as new. THANKS Randy!!!

Na
Review №20

I went here to get my phone fixed in July and the customer service was good and I got my device fixed in a jiffy, but I dropped my game off to get fixed almost a month ago and payed for a new part to get replaced inside of it 3 weeks ago. I had a paper receipt and asked for a emailed receipt 3 times as of now and still haven’t gotten an email for it and they told me that they might have to place the order again which it looks like they forgot to do so on the day I payed (Dec 27) and it’s frustrating because it was supposed to be a Christmas gift and I didn’t expect it to take this long, doesn’t seem like they’re making an effort and I can’t even get a refund for what I payed for and luckily I have my paper receipt for future reference. Only thing I can do is wait probably another 3 weeks ☠️ They do excellent inside work on devices tho and I can’t knock them for that. I’ll try to look around for other services that do the same work next time💯

la
Review №21

I’ve been here three times and I’m always satisfied. Very professional and worth every dime.

El
Review №22

Fixed my daughter’s very quickly and professionally.

Ki
Review №23

Randy was very friendly with excellent customer service. I will definitely shop here for all my cellular needs.

La
Review №24

Did a wonderful job and fixed my iPhone in a timely manner definitely will come back if I have any other issues

wo
Review №25

The best spot for iPhone issues

Br
Review №26

My Daughter phone was disabled and she was able to get it unlocked within 15 minutes. Very nice staff

Ja
Review №27

It has a strong sense of family and I can assure you that they will not sell you short on any of their merchandise. I highly recommend over any competitors in the area.

Lu
Review №28

They do very good .

Da
Review №29

Have done good work on XBOX ONE

Ch
Review №30

Haley is the best hands down fix my screen in 10 minutes and unlocked on iTunes love it ❤️❤️❤️❤️

Dr
Review №31

Awesome service and very knowledgeable! I will be using again 100% best place Ive been to hands down.

Ro
Review №32

Went in for a diagnosis of my iPhone7 Plus; the microphones are non-responsive, meaning I can only use my Bluetooth to make phone calls. Randy gave my device a quick (and free) diagnosis, and confirmed what I feared the issue is. Looks like I gotta send my phone in for some microsurgery (actually micro-soldering) to replace some tiny innards.Back to the service: Randy was awesomely responsive to my initial phone query (I had to leave a voice mail). She promptly texted me with directions on how to find the store when I got to the mall and cheerfully greeted me as I entered the shop. She quickly diagnosed my issue (which confirmed what I thought the problem was) and offered to send it of to a 3rd party repair shop. Great experience at this store! If the phone Gods smirk on my device in the future, I will take it here to get fixed!

E.
Review №33

I cracked my iPhone 11 screen and they took great care to make sure I was taken care of. Replaced my cracked screen and phone still wasn’t quite right. Randy offered some tips over the phone and then suggested that I bring phone back in if the problem persisted. She replaced the screen again and wanted to make sure it worked. Phone works great! Things happen out of their control (possible manufacturing defects), however when it happened they didn’t question, drag their feet, or deflect. They did what they could to make it right. A true test is when things don’t go right to see how a business responds. Randy was great ! ⭐️⭐️⭐️⭐️⭐️

Da
Review №34

Very friendly service and efficient!! Would absolutely visit again.

Ma
Review №35

My daughters iphone 7 had its sim card stuck in the slot without the tray in it. It was just a jammed sim card. Today Miracle sat there patiently until she got it out. Was thinking of different solution and made it happen for me! Im so glad and thankful!

Wi
Review №36

Hands down best customer service there is! Staff is super nice and helpful! Will definitely be back.

st
Review №37

Took my iPhone 6 in for repair and Randy was awesome, knowledgeable and friendly. I will definitely be returning for future service!

Me
Review №38

Very helpful I give her 5 stars customer service was amazing. I came in and she resolved my issues with my phone in under 5 minutes definitely would recommend randy for all your phone repair needs and questions

Je
Review №39

I was very impressed with hell quick and accommodating and super sweet Randy was! If you need your phone fixed Go see Randy with the green hair LOL she does amazing work!

Vi
Review №40

I was very impressed with the great customer service I received from Randy and Tyler. Randy help me with my phone and I was out the door in no time. These young women are great employees to have in your store. Thanks again ladies.

Mi
Review №41

Tyler was great help. She assisted me very quickly, and they also have great deals. Bet quality of work in Columbus!!

Al
Review №42

I thoroughly enjoyed my experience here, christy was very informative. I thought I was going to have to get a new phone because mine stopped charging, turns out all she had to do was remove lint and dust. I don’t usually keep a case on my phone and she explained the small components on the inside of the phone need shock absorption just as much as the glass should be protected, I wasn’t charged for the cleaning of my charging space so I punched a case from her which is also dust proof to help prevent the issue I had to reoccur. I will return here if I need anything repaired due to her honesty and shared knowledge.

Br
Review №43

I brought my phone here to have the SIM card removed. Everything was done in a kind and professional manner. Very knowledgeable. The customer service was great and I will definitely be returning.

Da
Review №44

Great help. Fast, easy and affordable!

An
Review №45

Great customer service would highly recommend

Ro
Review №46

I got a lot of help setting up my new smart phone, the manager Christie made me feel right at home, I definitely had no clue what I was doing and she jumped right up from her task to help me. She explained everything as she did it so if anything happened to my phone I would be able to understand it better. I tried getting help from my phone company and felt as if I was bothering them, Christie didn’t make me feel this way. I wasn’t able to buy a case or anything from her today because the phone was expensive but she gave me a card with a “bundle price” on it and this Friday I’ll definitely be coming back! I’m glad people like her exist in this field.

Am
Review №47

With all the chaos going on in the world, I walked into Peachtree Mall and their was a Caucasian female at the register. Not once did she treat me differently or make me feel uncomfortable. She answered all of my questions and applied my screen. Thank you so much Randy. A good price and great customer service.

Di
Review №48

Ben was great and very helpful in resolving my issues! Would recommend 100%

Ke
Review №49

I had to wait a few days for the screen to come in. But they put it on in less than an hr. Nothing bad to say only good.

Ja
Review №50

This is a fine establishment, the staff was very friendly and they were all knowledgeable. The people here did not make me feel dumb about my questions on using my new phone, the manager actually went out of her way to bring me a chair to sit and her teach me some interesting things about what my new phone can do, she even told me about her mom and the kind of phone she uses. While I was inside the store a man came that couldnt charge his phone and instead of automatically insist a repair happen she excused herself and took dust out of his charger place and sent him on his way perfectly. I love businesses that treat customers this way.

da
Review №51

I met randy today and she was an amazing helper today❤️ Thank u!!! That store is amazing

Da
Review №52

The kiosk prices were exactly what they said it would be over the phone. They Cheaper than their competitors by $20.00 to replace a iPhone screen. They Fixed on site. They did ask for my phone pass code, told them No.

Qu
Review №53

The customer service is great and if you go into the store ask for Randy she’s excellent !!!

Co
Review №54

Helped me save money with a easy fix that others would’ve charged too much for. Friendly and knowledgeable. Will definitely be back and recommend to everyone.

Ja
Review №55

Randy was really nice and very fast. She is the sweetest human I have came across today

Be
Review №56

Helped me out tremendously. Thanks ladies.

Mi
Review №57

Very friendly fast knew exactly what they were doing excellent customer service, will continue to bring any devices I have problems with here!!!!!❤️

Th
Review №58

The customer service was great and the young lady did and excellent job in getting my phone back up and running.

Be
Review №59

My experience was great. Kristy really was an amazing person she fixed my iPhone 7 Plus screen in great timing. She even told me about other things that was going on with my phone and offered a discount. I give this place a five star great customer service

Jo
Review №60

I went in ready to pay 80$ to fix my phone as I use it for music creation and for work. As soon as I walked in I spoke to Brandy she not only saved me a considerable amount, she also was able to fix my phone and it only took seconds to do. They have my service and my gratitude always.

Wi
Review №61

Great service,fantastic work and would absolutly recommend their service to anyone in need of phone repair....Thanks again....Bird Man

Al
Review №62

Outstanding customer service! I was in store when the manager called a customer to tell him his tablet didnt actually need to be repaired saving the customer over $400 Im just speechless with the honesty of this woman. I had a simple fix for my problem of the phone not charging it was just dirty she cleaned it out and it works perfectly without repair saving my pocket too. Ill refer everyone here.

P
Review №63

Good customer service however they didnt have what I was looking for

Re
Review №64

Randy was absolutely The Best ❣️🙌🏽🎉 She answered every question and helped us with Everything we needed... Thank you RANDY 🐐❤️🙌🏽

Ti
Review №65

This is a great store theyre very respectful and always happy to help. I dont mind going there at all theyre my first choice!!

Ni
Review №66

I just had my wife’s iPhone XR screen replaced while my kids and I had a snack in the mall! Quick and awesome!

Je
Review №67

Randy was excellent and etremely professional and patient 10/10 would recommend 👍🏾

Ho
Review №68

I am forever in debt to this blue hair blue eyed queen of phones. I was in tears at the counter with the dead as a doornail new iPhone x in my hands. I explained the screen wouldnt turn on and it was completely shattered. Christie looked at it and peeled off a broken tempered glass screen protector, well fixed that problem but why wont it come on. I gave permission to open it up and she had an answer in under a minute. My battery had came unplugged when it landed face down in the parking lot. Easy fix she said and put it together and everything was like brand new again. I prepared for the worst when I asked how much, her response was just purchase a tempered glass screen protector from her and if I can do a review of her store. I got a protector and this amazing cute clear gear4 case. I spent under $100 on something that a non honest person would have charged me at least $250 for the repair. I love this store and I love Christie most amazing customer service representative I have seen in a while. Thank you so much for your help maam you are a real rockstar.

Br
Review №69

I Came In On 7/21/20 .. The 2 Young Ladies There Were Very Friendly , They Worked Fast &Got Us Out Of There Quick ..

Mi
Review №70

Christie is an amazing store manager. She replaced my fiances Galaxy phone screen after it shattered. We went to the other location inside of Walmart at Whittlesey and a very king gentleman guided us to this store as they had the required screen. Christie and one of her assistants did the job in one hour. Christie also offered him various options for phone cases. My fiance is very happy with the quality of service and the attention to the customer. I personally mentioned to Christie that I recently received a tempered glass protection for my phone and as a courtesy she put it on my phone in 1 or 2 minutes. I definitely recommend iFixandRepair!

to
Review №71

Came in with issue with phone, come to find out lightening end broke off in it. Young lady didn’t charge me!!!! Thanks so much

St
Review №72

My hero has blue hair and black attire! She is amazing!!! My phone was a total terrible disaster like trashed and this amazingly talented woman made it look and perform like new! Im beyond impressed! Id give a million stars if possible, I will only deal with her from now on. Christy is her name and I highly highly suggest that if you have any type of phone troubles go see her I bet she can fix them!

Pr
Review №73

They fix my phone and yall should come here they the best

Am
Review №74

I had my first cracked screen and had no idea what was involved in a repair. Fortunately Christie was able to take control. She was super helpful, very friendly, and had my cell fixed and good as new. Thank you for all of your help!

Rh
Review №75

IFixandRepair is an affordable & and great place for phone & screen repair services. 2nd shop to the right entering the Peachtree mall entrance between My Home & Dillards

Ch
Review №76

Update time! I broke it again 😭 but when I returned the manager gave me a repeat customer discount!!! Im unhappy with myself but very much satisfied with this company. I took her advice this time and bought a case for my phone and a temp glass screen protector. I only spent all together $115 this time this is for the repair and the accessory bundle as she calls it. She gave me a $5 card to use if it happens again as well. Thank you maam for outstanding service yet again

Sh
Review №77

Ben was very helpful. Really great service.

mc
Review №78

Randy was very nice, she was very helpful with all issues we had and was very expressive about what was up

Ju
Review №79

Honest and fast service with my game console. Thank you

De
Review №80

IFixandRepair is fast, clear, and polite. Excellent customer service and employees are friendly! Must be the place you go to get phone repairs!

Ha
Review №81

I always take my stuff here because they’re so nice and it’s solid repair work!

Jo
Review №82

Completely unacceptable service.My wife’s iPhone was experiencing trouble charging and went in for an assessment on whether it was the phone or the charging port that was malfunctioning. Nothing else was wrong with the phone. During the assessment the phone was opened and we were told that it looked like the water sensor inside had been triggered and the malfunction was due to water damage. Her phone had never been submerged but we understood that apparently moisture had gotten inside. The phone was reassembled and handed back to her and we went to a Verizon store. When we got to the store we realized that her screen was no longer working and unresponsive.We immediately went back to iFixandRepair and were given the BS story that her screen not working wasn’t due to something happening during the assessment, but from the apparent water damage. I argued that the associates explanation was absolutely ridiculous as the screen was working fine right until they took it apart. The associate said that water damage can take affect at anytime, even when a phone is dry, and that the screen no longer working was coincidental to them working on it, but not at all their fault.Again, I was told that a completely functional screen, on a completely dry phone, coincidentally succumbed to water damage at the same time her phone was opened and then reassembled at no fault of the technician.I called the customer service line and filed a complaint and was told that I would be called back after they spoke to the district manager. I never got a call back. We ultimately had to file an insurance claim to get the phone replaced.I understand that accidents happen, but the associate denying any possibility of responsibility and blaming it on water damage was completely unacceptable. I’m tracking how corrosion works, there wasn’t any. The phone was damaged further when it was worked on and they tried to brush us off.

Co
Review №83

Excellent service. Quick customer help! Thank you!!!

Co
Review №84

Christie is the type of person I would love to work for my company. Shes knowledgeable, creative, and has excellent customer service skills. She was able to fix my iphone in no time at all, and she talked me into tempered glass and a case. Keep up the good work.

Ja
Review №85

Awesome place, great service and everything is done for a reasonable price and in a timely manner. The staff is great and super friendly. 10/10 would come back again. I think the woman who helped me was Tina, she was super cool and made everything so easy.

Bo
Review №86

Christie the manager saved me about 80 bucks by cleaning my charger port instead of replacing it. Super professional to take care of customers like that, very honest. I will definitely be back if I need anything for my phone.

Ro
Review №87

Christee was just fabulous! She assisted me with literally every need I had and all in under 30 minutes! I’m still baffled! I have never went to a business like this and experienced such outstanding services. I hope this company knows miss Christiee is a keeper! I will return with any phone problems I may encounter and am definitely going to recommend her to my family and friends!!! Thank goodness she was here when I came in to get my screen and camera repaired!

Mi
Review №88

Honest work done here. I appreciate the fact that they don’t try to rip you off. Highly recommend!

Br
Review №89

I am always greeted the best customer service when I walk in. I’ve also seen their ability to handle more than one person at a time while still providing their amazing customer service. Big thanks to the ladies that work at this store. Great deals on bundling and speedy repairs. Would hands down recommend people coming here to fix their devices.

ja
Review №90

Randy in the peach tree mall is very helpful. I walked into her store and she help me with my issue within secs! Thank you!

Jo
Review №91

Fantastic people, they helped me out of a tight spot and didn’t charge me. Very nice and considerate people!

Jo
Review №92

Randy was nice and did great service!

Dy
Review №93

Very friendly staff, they go out of their way to help customers. 10 out of 10 every experience I’ve had with them since being stationed in Georgia. Good with military as well would highly recommend, keep up the good service you guys. :)

My
Review №94

Yall! #1 she repaired my phone in under 30 minutes while I stood and talked with her and had a great time. #2 Miss Christy has amazing customer service and is a damn fast repair person, have yall even seen her smile or her hair!?! Whoa! She is just outstanding all the way around. Thank you!

Ki
Review №95

Great service

Ry
Review №96

This place is amazing, Tina fixed my phone in a decent amount of time and helped me pick out the proper protection I need. I will definitely be coming back for anything else I may need fixed or any accessories I need.

Pa
Review №97

Customer service here is outstanding. Will definitely visit again if I need repairs to electronics

Ka
Review №98

Justin is the guy to go he was quick and did a great job on my phone also gave a really good discount and charged a low price. I will be coming back to Justin .THIS GUY IS GREAT!!!!!

윤잠
Review №99

The tip of the charger broke and stuck inside, but she fixed it in a second! The best service ever!

Za
Review №100

Very quick and friendly. Able to tackle an obstacle and give good discounts

Information
29 Photos
100 Comments
4.7 Rating
  • Address:Peachtree Mall, 3131 Manchester Expy Suite 29A, Columbus, GA 31909, United States
  • Site:https://ifixandrepair.com/columbus-peachtree-mall
  • Phone:+1 706-413-8991
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Mobile phone repair shop
  • Phone repair service
  • Repair service
  • Screen repair service
  • Store equipment supplier
  • Technical service
Working hours
  • Monday:12–5pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:11am–7pm
  • Saturday:11am–7pm
  • Sunday:11am–7pm
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