Easy simple

Consumer Beware! We set up a ZipCar account bfor business and the entire experience has been absolutely horrible. From the rude customer service to the uncaring management to vehicles that are not at the location described and maintenance lights always coming on, this company is lacking in all areas of service. As if that werent enough, they charge consumers account prior to using their service and if you return the vehicle early there is no refund or adjustments made to the account. Weve decided to return to Enterprise Car Rental and drop ZipCar. What a horrible company.