Less than avg service. It was like I wasn’t even there. If 715 is too early and you can’t greet a waiting customer, then sleep in a bit or consider another line of work. I’ve been a paying customer here for 6yrs and following the recommended service protocols. Might be time to take my business away from the dealer of purchase. The friendly greeting didn’t come until it was time to pay. Nice! 👎🏽

If I could, I would give 10 stars!! I live about 3 hours away and my husband and I fell in love with an Acura that was at this dealership. Jon was extremely efficient and communicated with us so well, we had absolutely no issues with the paperwork and when we went to pick up our new car. It was in pristine condition! Clean inside and out. Thank you for being so professional and making this process so easy for us!!!

Great service and attention by all the staff. Everyone was friendly and helpful and made the process not just easy but enjoyable!Highly recommend

Very impressed by Pikes Peak Acuras service department. From communication to the quality of work they are top notch for sure. I have several vehicles but I will allow no one else to service my Acura RDX. They definitely know what they are doing here. And I love the fact that they return your vehicle too you freshly cleaned, inside and out.

Elijah 💯👍🏻 was new but knowledgeable & my sales guy, he was excellent! He wasn’t pushy at all and found exactly what I wanted. He is a great asset to Pikes Peak Acura. I only went into look at vehicles not to actually buy one. I’ve been looking for several months with Several different dealerships And they were the first one that wasn’t pushy about anything. I’m always hesitant to give out my number and information so somebody can sell me a car that they know nothing about the vehicle they are selling me! I also worked with Jason P. 💯👍🏻 And he was not only funny the very knowledgeable in finding financing for my new vehicle. He was quick and diligent in getting financing sooner than later so I didn’t spend all night there. He has great communication skills it is a great asset to Pikes Peak Acura. I will definitely go back there in the future for my future car I will refer for all my friends and family to go there. Great team of people that I worked with. I found the perfect vehicle for me and my needs! You should definitely go there and work with Elijah and Jason P.🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳

Wes was a phenomenal person in helping me buy a car today. He was personable and knowledgeable about what the process is. He really took my wants and needs for a car to heart to find me something and it just happened to be the car Ive been dreaming about! Normally I dont write reviews but as a first time car buyer I lucky to have had Wes help me. If you find yourself at pikes peak accura, just do yourself a favor and ask for Wes. Hell make the process painless!

No better Sale Consultant than Greg! Besides his professionalism and transparent communication, he listened to what my needs were. He found the perfect vehicle for me and I couldn’t be happier. Jason the Sales Manager was stellar when it came to working up number. This was the best experience I’ve ever had at a dealership. No wise guys here! Greg and Jason are a dynamic duo!

Wes was wonderful. I was a first time car buyer and he made the process easy and painless. He was nice, efficient, and very personable! If I was going to buy another car I would defiantly come to him first!! Highly recommend 10/10

Pikes Peak Acura is the Gold Standard and have completely restored my faith in brand quality, loyalty, honesty, and professionalism. After 30yrs of buying cars, I can tell you that Pikes Peak Acura truly offers that genuine luxury white glove service you expect but have have never really found anywhere else.The buying experience from start to finish completely exceeded my expectations. Austin and Luis were low pressure, genuine and all about the customer connection - and making sure the customer felt connected to the right vehicle!This was my first Acura and first luxury vehicle and as an engineer, it was important to get all the technical details. Starting the moment I drove on the lot, there was a low-pressure vibe - which was refreshing. Austin and Luis greeted me and were positive, patient, courteous and competent. They helped identify a vehicle that met my needs and methodically navigated through the vehicles systems, safety, reliability and features with ease. Due to my schedule I had to make several trips back to the dealer to complete the process and throughout, they were respectful, consistent, the communication was exemplary and they answered all of my questions day or night. Austin and Luis used active listening techniques to understand my technical and financial requirements and in the end I drove away with the perfect vehicle with a payment within my budget!After the honeymoon was over and I had put some miles on the car, I took a moment of pause to reflect and evaluate. After a long history of buying cars, I discovered that you often see variations in customer service one division to another— not so at Pikes Peak Acura! The sales, finance, parts and service departments all delivered the same ‘white glove’ high-quality customer service experience which tells me it’s in the ‘culture’ which assuaged any doubts and ultimately built that trust and loyalty!Thank you for your commitment to excellence and for really setting the example in the automotive community. Competence and Character!

Thanks to Jon Susser for making my out of state car purchase easy. Drove everything on the market and settled on a 2022 MDX great value for the money.

Love the Car! The dealer not so much. Very shady by sliding in what we were told by the Salesperson Nate was an optional Protection Package. Actually there were two 1) $650 for maintenance package that included oil changes and 2) Vehicle protection package that included Clear Bra, Window Tinting and all weather floor mats and some kind of magical spray that protects the interior. When we got the car, the all weather mats were not in it, the clear bra had not been applied. Was told by the Nate that since the rear windows were already tinted we had to buy the package. All the cars on the lot have the rears tinted so what they are saying is that this $1988 upsell is not actually an option. If I had a local tint shop do the front clear bra and purchased all weather weather-tech mats at most I would lay out is about 550. Huge Money Maker for the dealer. Will not recommend this dealer to anyone. Go to Denver if you want to buy an Acura.THE ONLY POSITIVE EXPERIENCE was working with the Finance Manager Derek. He was a professional and great guy to work with. Kudos to Derek!

Went in to trade a car that no longer worked for our situation and Steven was patient and gave us different scenarios that were realistic and doable for us. Steven showed us various vehicles that we liked and in our price range and in the end he helped us get into a vehicle that we love and made better sense for our situation. No haggling, super transparent and very kind and patient! Thank you Steven!!

Awesome customer care! I received a great deal! I walked in with a specific amount I was willing to pay for a new RDX with the tech package. I didn’t really think they could make it happen but they did. I did not feel any pressure to buy. I did feel they were working really hard to make my deal happen. Everyone was extremely professional and polite. Definitely would buy my next Acura from Pikes Peak Acura again. This is my first Acura purchase and definitely a great customer experience.

Jon got me the car I wanted for the price that worked for me. Fastest and smoothest time I ever spent at a dealership! Won’t hesitate to do business again

We found Pikes Peak Acura through a True Car search. The response time was practically immediate. We scheduled a test drive and Michael Prebble was the gentleman sales consultant working for us.When we arrived we met the kind receptionist. She went looking for Michael, when Jonathan the sales manager appears and said Michael was getting the car. Boom, car there. Timing was spot on!Michael proceeded to answer our questions and provide an introduction to the Acura RDX. He was courteous, knowledgeable, and professional.We test drove and were able to test out the different driving modes., check out rear backup camera, and generally get the feel of the vehicle. Sweet ride. Plenty of giddy up and go and very roomy.I wanted to pass on our wonderful experience. Michael Prebble is far and above the best sales consultant I have met, and I used to be one. We may have chosen a different car, but Michael was our choice for sales consultant.As far as the RDX, it has the most horsepower, and room for the price. If yall are interested in an Acura, I recommend giving Pikes Peak Acura a try. If your experience is half as good as ours, you will love it. And now you know who to ask for.

I scheduled a B1 maintenance one for Saturday morning at 0900. Anna-Marie took care of me and displayed outstanding customer service. Even though there was a display of staff shortage she remained positive, friendly and very helpful. She even called my husband back with the answer to his question prior to the day ending.While waiting for service. My husband and I test drive the new Acura TLX with Michael which also demonstrated outstanding customer service. He answered all question about vehicle performance and clarified depreciation as well as addendum added to price.Please pass on my gratitude to both of your fantastic staff members.Victoria Henderson

Jon Parker is an amazing salesman and asset to Pikes Peak Acura!!! While out on a test drive....I felt like I was riding with family. Jon went above and beyond for me to get me a great car. I highly recomend Jon the next time youre looking for a vehicle!!!

Luke and John are awesome to work with! I got a great deal on my purchase and a very fair valuation of my trade in. I highly recommend them and this dealership.

Love Annamarie! She is so easy to work with. I really appreciate the great service offered at Pikes Peak Acura. My car reminds me when it’s time for service, I make the appointment and get right in. I never have to worry that I’m not getting the best service because they know my car better than other mechanics. Totally happy!

Great buying experience! Beautiful MDX at great price, all made smoothly without pressure or wasted time. Greg Lambert simply answered all my questions and facilitated a efficient, fair process culminating with a very happy customer.

Just bought my dream car from Pikes Peak Acura!! Our salesman Austin was great! He made the transaction seamless and painless. We live 600 miles from Colorado Springs. My husband flew there to pick up the car and Austin had everything ready to go so he could get in and out and on the road. Great car, great service, extremely happy!!

Wesley was extremely friendly helpful from the very beginning when I called the dealership to ask about a car I was interested in on Carfax. When we arrived, he had the car ready for me to inspect and test drive. He was knowledgeable and asked the important questions about what I was looking for in a vehicle. At no point did I feel pressured to make a purchase, and Wesley was extremely easy to talk to and very personable. He definitely went above and beyond! I also really appreciated that his boss asked if we preferred he wear a mask (I have an immunocompromised family member). Overall I felt very welcome and comfortable throughout my experience there. Thanks to everyone at Pikes Peak Acura for helping me find my new car!

Jon Parker did great job showing us our dream car. We found the perfect car and he made buying it easy. I would buy from him again. Very knowledgeable about the products he sells. Polite and you get an honest answer every time.

I had a great experience at Pikes Peak Acura. They were very professional in the way they conducted their business. Got me the car I absolutely loved and made me a deal I couldn’t refuse. Nate was a great guy to work with. I would recommend anyone buying a car to go to Pikes Peak Acura and ask for NATE!!

Great experience with Pete Guzman who was our sales representative. We had two trade-in vehicles and he worked with us to maximize our trade-ins to purchase one vehicle. While we had to wait a little longer than anticipated during the process it was due to other departments at the dealership. Pete went above and beyond to make sure we were advised to the status.Will certainly do business with Pikes Peak Acura and Pete in the future.

Greg Lambert and Pikes peak Acura just sold me a car. The experience was fantastic and hassle free. If you are looking for new car and great deal, Give them a call. Thanks Brian Maecker

Very professional sales and finance team compared to other dealers in Colorado. Provided the required service to make the car buying experience extremely pleasent and enjoyable rather than blaming the pandemic. Make the drive to the Springs; you will not regret it! Ten out of five stars!!

We Moved to United States in June and without a credit history, we were not helped much by the car dealers. We came in contact with GREG LAMBERT who manages Sales at Pikes Acura Colorado Springs. He was patient with our situation and ensured the Back Office can find a way to help us with financing. And look what, Greg and Joseph (from Finance team), came out with financing options that would be similar for anyone who has a credit history in the US.I would recommend anyone looking for a car and has no credit history, to contact Greg and leave it his hands to find a way for you.....Thank you Greg, Thank you Joseph.!!!!

My husband and I purchased a 2021 RDX. We were planning on purchasing a new auto for two years before we made a commitment. Jon Parker stayed in contact with us along the way and did not pressure us. He simply stayed in contact with us each month. We drove from Denver to Colorado Springs because of the service and attention Jon gave. He was professional, detailed, and caring to make sure the car was ready when we picked it up. We highly recommend working with Pikes Peak Acura to purchase your next vehicle.

We had the best experience with Steven!! He was so helpful in helping us make the financial decisions and doing what works for us! Defiantly recommend coming here to buy a car and asking for Steven.

Pikes Peak Acura is always our favorite Acura dealer, even after living in Denver and Houston. Very efficient. High quality. And cost effective. Great job.

Pikes Peak Acura has been my go to place for my car for 10 years. We have bought multiple vehicles from them over this time period. Currently I get all my maintenance done at their Service and maintenance area. The staff is always friendly, courteous and has a good sense of humor. Also, they are prompt and on time.

Took my vehicle in and got a fair and honest price for the work. Took a second vehicle in for an oil change and it was done in an hour. Friendly, clean, honest.

Steven Villafan and his team took care of me so well, they went above and beyond their duties including addressing a recall on the car before they delivered it to me.They even got me a much much better rate and terms for the loan than I was initially approved for on my own.I couldnt be happier with my used car purchase experience.They were super patient and explained everything to me so that I could understand as I havent been through the process of buying a car in over 14 years.I just want to say thank you to Steven, John, and Joe for their incredible service and to Kenton for delivering my car to me safely.So thank you!!

This place is the reason they tell you not to buy from dealerships they are con artist and they will distract you just so they can make a profit and promise you everything don’t make the mistake that I made with Trusting these people don’t buy from them. Even though you do end up buying with them make sure you’re reading every single word on whatever paperwork they give you every single word and don’t let them distract you make sure you’re paying tension every single thing they’re doing. My advice is to get your loan from the bank or just don’t go to the dealership at all.

Sales experience Wes made it so easy and comfortable. We appreciated everything he did for us. Managers were out of this world 🌎 sales people were professionally experienced and so very nice. They made it where we were in and out quickly and really made our buying experience a pleasure. I’d buy a car from them again guaranteed. Ask For (WES) he got your back… 👍🏻💪🏻

Greg and Jon are terrific! They watched out for the perfect car for me. While I was on vacation a car became available and they started the ball rolling to secure the car and sent me photos, car fax and financing. Once back in town, it took 5 minutes of signing the paperwork and I was on the road. And the guys were right, the car is exactly what I wanted. Thank you Greg and Jon! See you when I’m ready to get the new RDX.

Great service team at this fantastic dealership! My great service advisor (Allie...super friendly, knowledgeable and responsive) got me in on my preferred day, then the service was performed quickly, with thorough explanation afterwards. The dealership has a super clean and pleasant lounge where i could wait (and get work done on my laptop using the very high speed internet) while my vehicle was being serviced. Then my car was washed and vacuumed as routine customer care.All-in-all, another very good experience, as usual, at Pikes Peak Acura.

Pikes Peak Acura was one of the few dealers in town Labor Day weekend 2021 with plenty of inventory to choose from - new and used. They made me a great deal on a new 2020 MDX, surpassing my expectations on what I could get for the total amount I was willing to spend. Jonathan and Jonathan were great to work with in a must buy a car situation following someone else totaling my 2010 MDX. They then found me great financing while I grabbed dinner to make my final decision. Thanks!

Pikes Peak Acura is an excellent dealership providing good customer service.I bought a used car from here, had a smooth buying experience. My salesman was Wesley (Wes), he is such a nice and friendly person, got me a fantastic deal on my vehicle. He communicated efficiently and helped me by answering all my questions considering that I am an out-of-state buyer. We got all the paperwork done by phone and email. Once everything got confirmed, I went there, did a test drive, and sign the paperwork in person. I was out with my car in about 2 hours. They sent the title/registration paperwork to the local DMV in my state and made that process simple.Overall, I am delighted with my purchase. I want to thank Wes and the other staff for their support. If you all are looking to buy a car from here, I would say go for it, their prices are very competitive, and you will get the best deal out there.

The services were good. Wesley was my salesman for the purchase of my truck. He was a helpful salesman. My situation was very unique and they were very accommodating to assist with the purchase. I only gave them four stars because after I committed to the vehicle I was purchasing, the communication was falling through which was a little frustrating. Then we had the pleasure of working with Joe in the finance department. He was easy to work with and made the process smooth. Overall they were great other than that.

Super in love with my new Acura RDX! Also completely impressed with the whole sales team at Pikes Peak Acura! Pete Guzman is my new BFF! He took care of everything for us in such a quick efficiency! Derrick in finance is the absolute sweetest, and the rest of the team makes you completely comfortable through the whole process! Our time was spent laughing, driving and a little bit of paperwork. Best car buying experience ever! Highly recommend!

Austin and Nate were both very knowledgeable about the car I chose. The knew that I already knew what I wanted and they made that process go as quick and painless as possible. I appreciate the support they have offered while I’m still getting used to the car. I would highly recommend them and I always enjoy buying cars in Colorado Springs versus Denver.

Actual car purchase was excellent. The detailing of the car was not good though. The car wasn’t filthy, but we found a lot of things that should have been cleaned better.

Pat Bains is the single most competent, knowledgeable, and helpful service person i have met in my life. ask for him by name. finally a no nonsense triage of my car needs. what needs to be fixed first, what can wait, and advice throughout. i came from another city and the service dept there actually milked me. three visits there to fix a simple thing whereas here there is full disclosure and honesty. i drive 2hrs to have my car fixed here all because Pat works here. you want that level of service.

Wes was extremely helpful and was able to get us into a vehicle suitable for our family at a great price. Highly recommended

No hassle great customer service. Derrick, Jonathan and Cam took good care of me.

I had an awesome experience recently with service at Pikes Peak Acura! They did such a great job with my vehicle. Allie was amazing and the cashier is the nicest most amazing lady ever! Thank you so much for doing a great job with my vehicle.

Jason was awesome!!! Nate was the man!! These guys know how to make things happen. First brand new car and love it!! Nate was patient and Jason madeIt happen. These guys are Lethal Weapon. They would not stop until I found the car I wanted. I will be getting my cars from them here on out. The atmosphere was warm and just nice. No tension, no side eyes. Just great business and understanding.

I was happy with my used car purchase, right up until the point my personal mechanic discovered the loose oil filter - leaking oil after Pikes Peak Acuras 129 point inspection. This is supposed to be more detailed than the other car lots smaller inspections!My personal mechanic put the car on the rack and noticed the metal plate was barely hanging on with the wrong screws! Also, screws were missing, the plate was full of oil, and he was able to unscrew the oil filter by hand. If I hadnt taken the car in who knows what disaster would have happened...It makes me stop and think if a bunch of car salesman, smiling in my face were lying about the sale and condition of the vehicle!! Also, makes me wonder is there something else wrong that they are lying about. Whoever is doing these so called inspections, isnt really doing them or doesnt know their job, to let something as important as a loose leaking oil filter go unchecked or dealt with, maybe the inspector had something more pressing going on such as checking their Facebook account, napping, smoking, talking, randomly checking 129 point inspection boxes, etc.?! Im tired of being lied to and cheated by greedy people chasing the mighty buck, with no remorse of their dirty actions!!Would I recommend this company - NO!My response to the companys response:I dont understand why I need to contact Pikes Peak Acura, if you are that worried about my review & satisfaction wouldnt it be nice for the company to reach out to me, customers are the heart of your business.

Today Pikes Peak Acura made the easiest car buying experience for me. In the past I have leased with Chrysler, Chevy and GMC. None of them have been as easy and stress free as Acura. Wesley was my sales agent, he and his team made it a seamless experience. Even my 3 kids were greeted and welcomed.Even with these crazy times and ridiculous prices, being within the Acura family you wouldnt know it.

Team is not only welcoming but always filled with snacks... ☺️😂 they ensure each customer leaves satisfied.... bonus point? No one comes to harass you like other sales men. They let you go at your paste and provide excellent service.Sales I’d highly recommend is John, Damian annnd Luke! Great guys!

Great experience working with Jonathan Schriever to purchase our new Acura. Jonathan found us a great deal and provided excellent customer service.

An incredibly professional and knowledgable team that took great care in educating, and listening to, their Buyer from my first online inquiry to collecting my keys to drive my new car home. I would recommend visiting Pikes Peak Acura to everyone. You will not find the same attention and service anywhere else!

My experience dealing with Jon Parker at Pikes Peak Acura was pleasant. I got the car I wanted with no hidden fees or pressure to buy. Jon was very professional and polite. I will talk to him next time I need a new car.

I recently purchased a used BMW from this dealership. Overall, I am happy with the vehicle and believe I got a good deal. However, the entire process was met with dishonesty and arrogance.I flew in from out-of-state to pick up the vehicle. I mistakenly trusted Steven to be honest with me regarding the condition of the vehicle. The kicker is, if he would have been honest with me, I still would have purchased it. Instead, I was lied to. Even when I arrived at the dealership at my appointed time to finish the paperwork, I had to wait 30+ minutes. I was given some big story that it had just been thoroughly detailed, but Steven noticed some sort of scratch or something and had asked their detailer to touch it up. Obviously a blatant lie as the exterior had visible dust and dirt and there are a handful of fairly obvious defects in the paint. Including what appears to be leftover adhesive on the hood from some sort of tape. It was easily removed with goo off, but still, why lie?Because I was lied to regarding the condition of the vehicle, my son and I ended up stranded at night in a torrential downpour in TX due to faulty windshield wipers. Additionally, the interior of the vehicle is absolutely filthy. The USB port is so jammed with some sort of food crumbs, it does not work. Unfortunately, I realized this during the previously mentioned torrential downpour when I attempted to charge my phone that was dying. Not a great situation.Joe in the finance department treated not only me, but the very experienced loan officer (also a woman) at my credit union like we were idiots. At one point arguing with her regarding what documents are required to close an auto loan in my state. Somehow he knew more than she did about closing an auto loan in a state he had never closed an auto loan in. Just bizarre.Simply put, if you are looking for an auto dealership that is blatantly deceitful with a misogynistic atmosphere, then boy are you in luck with this place.

I came into the dealership just looking to get some options from my pre-approval letter. I didnt expect to buy a car that day. Nate took amazing care of me from start to the close of the sale. Did a great job of getting to know me as the customer, using all of his resources to get me the best deal, and just overall went above and beyond his call of duty. Thank you so much Nate for your time and for getting me into a much needed new vehicle.

I really enjoyed working with Anna Marie (i think that’s her name). She’s funny, nice, and knowledgeable. I drove into the service center, got out of my car, and she readily recognized me and made a joke. I explained my tire balancing issue and she explained how weights often fall off, which I didn’t know. When the service was complete, she told me one wheel had absolutely no weights, so her assessment was correct. While in the waiting room, she kept keeping me informed. When completed, she assured me to contact her directly if the problem persists. But i drove home, testing the balance at higher speeds and the car was rock steady. Pikes Peak Acura has always done a good job and they’ve been very nice people.

Service at Pike’s Peak Acura was fast and professional. Learning that the break system on the 2021 RDX will always make noise when breaking at low speeds is something I was not expecting to hear from the service department. Acura must figure something out to correct this problem.

Damian Forbes was very helpful. I wasn’t sure quite what I was looking for. He patiently evaluated my needs and I fell in love with the second vehicle he showed me. I am very happy and will definitely be back after such a positive experience.

I am writing this review on Damian Forbes, the salesman at Pikes Peak Acura in Colorado Springs. He is very personable and patient explaining in detail the new vehicle. I had many questions and he answered them and also he repeated them if it wasn’t clear to me. He also offered to come to my home if I had problems or needed more explanations with the new features on the car. I appreciated his willingness to go above and beyond in his endeavor to make sure I was comfortable with the new car.He also offered his personal cell phone number if I had more questions. Thank you to Damian for an awesome experience in purchasing a vehicle. He made it very easy.

Staff is always friendly and attentive. Took my vehicle for maintenance. I always feel confident that my vehicle will be taken care of. Staff is great.

Highly recommend using Pikes Peak Acura if you are in search of a new reliable vehicle. Steven Villafan really helped us find the right vehicle that fits our family perfect. He was not over bearing just very helpful and nice throughout the whole experience.

As always thank you for the great care! Ally took care of us perfectly, we brought it in hrs early because of our crazy schedule and it was done before our appt. We are used to Ray and will miss him but he has earned real retirement!

Wes was absolutely wonderful to work with! He provided all the detail I needed to make the decision regarding my new vehicle, but never pressured me. Wes was very considerate of my crazy work schedule and we took advantage of being able to text because of my limited time. HIGHLY recommended!

They always to a good job. However, we have found that if it is something that is easily explained such as an oil change then it better to explain what car problem is in writing so there is no misunderstandings.

Worst experience from a simple oil change that I’ve ever had. I had to drop my vehicle off so I could go to work. The shuttle ride to my job was good, no problem. My service tech asked what time I needed to be picked up and I said I get off work at 2:30 so either 2:30 or sooner. I didn’t get picked up until 4! Which didn’t leave me enough time to pick up the kids I Coach for football and get to practice because their parents work and are unable to get their kids to and from! To say I was upset is an understatement! Typing this is making me more upset!! I didn’t even get an apology, just pointing of fingers on who’s fault it was! Regardless they were very inconsiderate and if I hadn’t paid for the service package, they wouldn’t see me again!

Was able to install a battery under warranty without an appointment in less than an hour. Fantastic service.

Annamarie was very knowledgeable and friendly. The guys made me a cup of foo foo coffee which was delicious!!! And our peanut brittle friend Mike. Thanks to all.

AVOID THIS DEALERSHIP. My wife and I visited this dealership to attempt to purchase an MDX. We had already secured financing and told each individual that we spoke to, multiple times, that we DID NOT want financing through them. A Bottom line price was agreed upon, with the number written down. We shook hands and I left my wife at the dealership to finish up paperwork. There were multiple attempts to get her to sign paperwork to apply for financing, after we made it crystal clear that we had no interest in financing through them. We also declined any additional warranties (Several times). We left the dealership and waited for our bank to send us the contract. Once we received it, the contract was for 2500 more than we agreed to. We almost didn’t notice until we read the breakdown of the financing. Somehow the dealership added approximately 2500 to the price we agreed upon. After making sure these fees were not associated with our lender, we asked the dealership how the 2500 got added on? We had multiple explanations, one about how they thought there was supposed to be an extended warranty, another few that were pretty lame and then lots of backtracking. We then find out that the dealership emailed our lender, saying that they should explain that there was no warranty added and how they mended the error and whatever else. Kinda seems as though they were trying to cover their tracks. Our lender said it seemed as though they were trying to add the interest rate that we had into the loan somehow. Either way, it’s hard to believe that the dealership just accidentally added the 2500. There’s got to be some sort of quality control in place. Could you imagine if we accidentally shorted the dealership 2500? It would never happen. Either way, this dealership seemed very dishonest in their practices and/or maybe just incompetent. Maybe both? It’s unfortunate that it’s so hard to find a decent dealership. I’ve had one encounter in my entire life that didn’t feel dirty afterwards. If you can, avoid Pikes Peak Acura. There’s better places to purchase.

They really worked with me to get in to the car I needed within my budget! I am so grateful for all the understanding and patience. I even met the big boss. Its obvious they care about every customer that walks threw the door. Plus they gave me snacks and drink the entire time I was here. Thank you Pike Peak Acura.

The staff is very friendly and attentive. They give the extra mile for you to test the vehicle and be sure it meets the needs you are looking for. Special thanks to Damian, for the detailed description and the interest in answering all my questions. Recommended 100%.

Nate was wonderful in finding me my exact car i wanted. the price i wanted. low miles. he was very kind. went out of his way to help me. i did not end up buying due to logistics with me living out of state. i would defn recommend Pike’s Peak Auto!

The team at Pikes Peak Acura did an exceptional job making the car buying process better than I have ever experienced. Thank you!

As a first time Acura customer I was beyond impressed with the dealership as well as the staff. We worked with Phillip Solomon and he made my car buying experience nothing short of wonderful. Extremely knowledgeable about the vehicle I wanted and answered all of my questions. He ensured I got the exact SUV I wanted without compromise. I would highly recommend buying from Pikes Peak Acura and make sure you ask for Phillip!

Worked in the industry. These people lie, use fear and guilt tactics. Treated me like I knew nothing about cars. I called Acura directly to check their service recommendations which were NOT Acura recommendations. Complained about a part and its recall only to be told it had expired. Received a letter stating my warranty was completely up and needed to call immediately. I did and was told I had no warranty at all. Not only still under warranty but have an extended warranty. It was a pleasure to tell them my car was in another dealership being repaired under warranty. The part I complained about damaged the engine and Acura completely replaced as the part had a design defect and was recalled. Met an ex Pikes Peak salesman whom told me he quit due to them telling employees to lie in order to get sales. Buyer BEWARE. I will drive to Denver.

Hands down, best experience Ive had with a dealership! Michael Prebble was extremely helpful, answered any questions we had, got us the best deal for our trade in and for our new car! Great time. The entire staff of pikes peak Acura was wonderful!

Had a recall on my car. Scheduled my appointment online. Great service. Was faster than I was advised it would take. Very friendly service. Comfortable waiting lounge.

Shopping for a car can be an overwhelming experience in this crazy pandemic world. But Nate at Pikes Peak Acura made it seem like a breeze. Not only does Pikes Peak have an amazing inventory selection but they can ship nation wide too! After only a brief telephone conversation, Nate made sure to select a variety of cars for me to choose from that would suite my needs. This assured me that not only was Nate extremely professional and personable but very attentive as well. If in the future should I need to shop for a car again, I will be calling up Nate at Pikes Peak Acura and I highly recommend you do as well! Thanks Nate!!

I will never buy a car from this place the sales guy didnt know what he was doing and brought over a numbers guy and then they tried to sell me a car double what we said we wanted. Then they showed us another car that was only a little over after saying they didnt have anything close in price to what we wanted which we actually liked but chose not to buy because we felt like we were being bullied into a purchase when we finally told them we would call back by the end of the day the first guy said he would get a card and came back with a person. Hey buddy he wont fit in my wallet. Also they kept trying to get us to run our credit after we told them we didnt want to until we decided on a car.

Wes, our sales rep, was fantastic! Coming back from a funeral in Pueblo, our daughters car gave out. We did some online shopping and Pikes Peak Acura had at least 5 cars that met our criteria and budget. Wes had our top 3 car choices pulled around front warmed up and ready for test drives when we arrived. He had a perfect route for test driving set up and she was able to decide on her new car pretty easily. We were pre approved for financing at our credit union, but dealership was able to beat their rate. The staff stayed late in the evening to get everything in order. It was great buying experience with knowledgeable and efficient staff! I highly recommend Wes and Pikes Peak Acura!

I got my car back still doing the same thing even worse. I was was told nothing was wrong with my car everything is good. I was also told they had no vehicles to be used so I had to find a ride to my appointment I was told to read the car manual and video. I Video my car when I was driving maybe now they will believe me. I was going to use my vehicle on a trip with my family this is vehicle hazard. I had to find another way of transportation. I’m Very disappointed I had always had excellent service and customer service with Acura the service department needs to train new employees to be more Empathetic about their customers about their customers.

We agreed on a deal over the phone at approximately noon. The salesman suggested I come immediately to take possession of my new vehicle. This was a four hour drive but I was ready to get the deal done. The deal included my trade in and a significant check they owed me to cover the difference in the less valuable vehicle I was trading for. When I arrived at the dealership after a four hour drive, halfway through signing papers i was informed there was nobody there that day who could print and sign the check. After I had to request something in writing stating I was still owed the money, and was assured the check would go out in the mail the next couple of days, I took my new car home. After almost a week I am still getting the run around and have not received this check in the mail. Not happy with this dealership at all.

Service department is helpful, knowledgeable, and usually in and out pretty quick. Johnny is great to work with.

I had a really good buying experience with Damian recently at Pikes Peak Acura. Super helpful, listened to what I wanted, and responsive throughout the entire process. They didn’t have the exact setup I was looking for on the lot but they coordinated with another dealer to make it happen and Damian made sure my vehicle was all ready to go when I came back the following day with window tint and other add ons. Awesome service and great experience for something that’s usually such a painful and drawn out process.

My boyfriend and I initially stopped by here just to take a look at our options, but we ended up leaving with an amazing vehicle that I absolutely love! The staff here was super helpful and narrowed our search down to only a couple options, and did not pressure us to make any decisions! We signed the final financing paperwork yesterday and our monthly payment is actually cheaper than what we asked for, and our credit is nothing to brag about. If you have not so great credit and would like a nice new car with low payments, I suggest you go to Pikes Peak Acura and ask for Anthony! You will not be disappointed!

Johnnie and his team was great working with me today. As always Pikes Peak Acura provides great service to their customers

We just bought a Highlander from Pikes Peak Acura. James the call dealer was amazing! He was honest, kind, no pressure. He made our experience very pleasant!If you looking for a great experience this is the place to come and he is the person I would ask for.Flawless transition!Thank you James for everything !

Pikes Peak was a very professional establishment. I was helped and able to find exactly what I was looking for. Definitely a dealership I’d return to!

Avoid this dealership and John Parker in particular like the plague. They are the only dealership I know of in the area that were pushy, arrogant, grossly undervalued my trade-in by over $7,000, and were so incessant in their followup calls that they even called my MOTHER when I blocked their number. Your standard run of the mill snake-oil car salesmen who are utterly clueless in how to win over a potential customer, that I would no longer consider the Honda brand just because of the experience I had here. Ive been to several dealerships in Colorado Springs and virtually none of them pressured me into making decisions about an expensive new car the way the idiots at this dealership tried to do. I award them no points, and may God have mercy on their souls.

Pikes peak Acura was amazing. Best experience with a dealer I’ve ever had! 10/10 recommend for anyone!

Ray has helped me with the service on my RDX ever since I bought it new from Pikes Peak Acura. He’s been courteous and professional. I appreciated his customer service skills. I wish him luck on his retirement!

Made appointment the day before for the time I needed and they serviced my vehicle in a timely manner. Thanks!

I was charged $577 for an alternator for a 2003 Honda Accord (4 cylinder) on Jun 10, 2021 plus installation charges. I just checked with Auto Zone and for the same item (the premium alternator) their price was $204.My simple question is: Why would the same part cost almost 3 times as much at your facility as that of a new parts store like Auto Zone or OReillys Auto parts? The part at your facility and theirs is an original Honda part.

After walking onto 3 car lots locally, and having no one seeming to want to help me, I started looking for a used car online. I found several great cars with Pikes Peak Acura, and started working with Mike Prebble. I live several hours away, so Mike did personal walk-arounds of cars I liked and sent them to me, and sent me detailed reports of inspections and the Carfax report. He was responsive and available to answer questions. My new car was delivered right to my door. It did arrive with some gashes on one of the wheels that I wasnt told about, but a simple phone call and request for cash settlement was honored right away. While it was scary buying a car that I hadnt had a chance to test drive, I couldnt be more happy with my purchase. Its a clean, quality car and I got it at a reasonable price without the stress of haggling or getting jerked around while the salesman talks to the manager. I would definitely do business with Mike and PPA again.

What an incredible experience professional efficient accommodating are just a few of the words that come to mind describing my experience at this dealership

Was the fastest I have ever bought a vehicle! Jon was great at making sure I got the vehicle I wanted with all my needs met! He took the time to make sure numbers were good for me and just very thorough! Best experience ever! Thanks guys!

The service and authentic customer support is awesome and will definitely go back. Strongly recommend these guys. They are great!!

We had a great experience buying a van from Pikes Peak Acura. Donovan was extremely helpful and quick to work with since our time was limited. It was a seamless and honest process, which we appreciated and will go back to buy another vehicle in the future. Thank you, Donovan!Heather and Todd

My old Pontiac blew up a day before. Went to 4 differ places then here, I was so glad i stopped by and got a lot of help from the sale manager himself and Mr.Donovan G. He aint about talking left and right to make a sale instead he wore his heart on his sleeve. Straight to the point and super honest, he was such a good man that I prefered my friend to get a $45k Yukon from him on the same day. We need more ppl like him out there. Also special thanks to other sales men (Matthew, Austin and David) who worked together as a team to make things happen. Im really happy with my purchase. Fair pricing and excellent customer service.