I highly recommend Red Noland! My wife and I had the best experience here. The whole staff was amazing. Jim and Bruce in sales are awesome! We will definitely return.

Thank you Gilbert for your excellent customer service, I am one happy customer!!

Rick helped us out a ton!!! Made the transitions very smooth, covered all bases, and customer service was more than amazing. 1000/10 would recommend!

Outstanding dealership, very professional and friendly. Mike Jorgensen certainly knows how to operate a great dealership!

After countless hours at other dealerships, my husband took me on a day trip, 2 hours south from our Northern Colorado home.From the very beginning upon entering the door we were greeted, asked if we needed beverages, snacks, and/or anything aside from the basics.Chris Maynard (sales manager) came to greet us and introduced our sales consultant Eric G.Eric had our vehicle pulled around, gave good routes for test drives and showed us important features on the vehicle before we took off for our drive.The buying process was seamless, a true well tuned machine these folks know how to make you feel good about buying a car!Worth the day trip to encounter excellent customer service from start to finish.Thank you Red Noland Team!We already love our new Cadillac!

Bruce and the entire team at Red Noland were a pleasure to deal with. Very much worth driving down from Denver to purchase from them. The vehicle was clean, detailed and ready for us to pick up. Had we not been out of town they would have even taken the pain out of registering by working with DMV on our behalf. A great experience.

Amazing staff and sales department! What an excellent experience it was purchasing our new vehicle from Red Nolan Cadillac. We would like to thank management and the service department for taking care of us. If you still believe in getting the customer experience when spending your hard earned money shop Red Nolan Cadillac!

After months of researching used Cadillacs on various sites, I landed on Red Noland Cadillac. I was in the market for a quality, reliable, pre-owned 2010-2014 Cadillac. After a missed opportunity with a 2014 XTS, Bruce and Leif came through with a beautiful 2013 CTS. This is an awesome vehicle and I truly appreciated their efforts to make sure I was satisfied. And, as I live a bit outside of Colorado Springs, they literally went the extra mile to deliver my “new” car.

From the front desk to the sales and service department, this team has exceeded our expectations at every opportunity! Professional, courteous and friendly, they all make your experience first rate. Thanks, Red Noland team.

I purchased my first Cadillac (a 2021 Escalade Sport Platinum) several weeks ago. The stellar experience I had with Simone Rasher of Red Noland Cadillac has prompted me to write this review, again, my first ever after a purchase.From our first meeting before I configured and ordered my Escalade, Simone was attentive, but never pushy. Helpful doesnt go far enough in describing Simone. Incredibly helpful comes closer. Once I ordered the Escalade, Simone stayed super engaged - the goal was to get a buildable order which could be picked up quickly by the factory. I didnt know it at the time, but there were numerous people on the Cadillac forums who had placed orders 4-5 months earlier whose orders were not picked up by the factory - the Onyx package was one culprit - and they didnt have a Sales Consultant like Simone to help them navigate their way to getting the order picked up by the factory. All of the parts in the package were available separately except for the wheels. I was happy to get the wheels I wanted later. Simone did the homework and knew how to get my order picked up. Self-serving? Maybe. Id say self-and-customer serving, which is just as it should be. This was a cash purchase for a very popular vehicle with near zero bargaining room. Simone took the time to learn that I had a road trip planned and I was willing to compromise one feature. She listened and gave me options. The deal was done for me when I placed the order. Simone could have stopped there and given the average to below average experience one expects these days, even at this price point. Simone differentiated herself and Red Noland Cadillac by her excellent service, attention to detail, and skillful navigation of the process to make this more than just a sales transaction for me. It was pleasant because Simone worked to make it so. Buying a vehicle has never been pleasant before and Ive certainly never purchased one I where felt truly helped by the sales person.Once the order was picked up, Simone kept me informed every step of the way. She set my expectations perfectly. No false promises. Where there was uncertainty, she told me. Where there was more sure information, she shared it. Once we had a delivery week, Simone worked around my schedule and delivered the purchase agreement and the vehicle to my home. Knowing that I didnt have to spend several hours at the dealership while juggling a demanding work schedule cleared the excellence bar with plenty of room to spare. Several weeks after the sale, Simone ordered floor liners for me with just a text message, and again, will deliver them personally. The same attention to detail that Cadillac has put into the 2021 Escalade, Simone has put into making sure that I received a fantastic customer experience, making her a perfect representative for the brand.Thank you Simone. As long as you are associated with the brand, you will have my repeat business. For those of you reading this, you could do far worse, and probably have.

Our service advisor, John, was super awesome and helpful!! He was able to get our fleet vehicle in and out in one day. The team also was super honest and reliable, we had a previous bad experience at a Denver-based Cadillac dealership. Red Noland will be our only choice from here on out.

Great service, competent personnel and a nice place to do business with.

Service at Red Noland gets an F.I’ve been to the service center twice. The first time for an oil change and 60K check-up. They changed the oil well enough but drained the coolant and forgot to replace it. As I was driving home the engine temperature spiked and the Engine temp warning light came on. Fortunately I was only a few hundred feet from my driveway. I pulled in, raised the hood and discovered I had no coolant in the engine. I called the service manager who apologized and said it was a new technician who worked on my car. I asked what they planned to do about it and was told I should probably purchase coolant and put it in the car. Thank you Captain obvious. I wonder why would’ve happened if I were driving on the interstate and my engine blew up from their negligence? Maybe they would’ve suggested I purchase a new car?The second trip to the service department should’ve been easier; I asked if I could purchase a spare tire, since the ATS did not come equipped. After 20 minutes waiting for the parts manager to research an answer, I was told the dealership didn’t sell spare tires but I should check around junkyards and after-market options. Once again, Red Noland proved completely un-helpful.

Fabulous! Drove in with a flat tire, no appointment at 4PM. Buddy Loehr and Bryan fit me in, and I was out in 50 minutes with a new tire. Best seen to date!

Leif Clinard, Sale Manager, will always go above and beyond for customers. He is easy to work and makes a task like buying a vehicle actually fun. I’ve worked with Leif for years and he is simply the BEST and I will only buy from Leif and his team!

An outstanding experience at Red Noland. Found a vehicle we had been searching for, on their website. Contacted via web services and Marcy reached out to us within moments. Confirmed the vehicle was available and drove 2 hours south to work with these fine people.Eric G. provided an outstanding buying experience, from start to finish!Thank you!

Great dealership. Great service. Why go anywhere else? MLC

Definition of hospitality. My family has been taking cars here for 20 years now. They are a bit over priced but you can always expect quality work and great service. The amount of times Ive had to have another shops work corrected by red Noland is rediculous. I highly recommend coming here if u value quality service.

Eric and his staff were amazing. We live 2 hours away, and Eric was great at communicating what he needed, so that we could get the car we have always wanted without breaking our budget! We will definitely purchase in the future!

We had the most amazing experience at Red Noland Cadillac. Chris Maynard especially went above and beyond to find us a car we could love and the financing we needed to make it happen. Gil Archuleta was a pleasure to work with and got us going for our test drive and answered all our questions. Absolutely, 1000% would highly recommend them to anyone. Thank you all so much for such a fantastic purchasing experience.

I drive down from Northglenn for the service I get at these dealerships. The staff is always courteous and professional and they do great work. All of the Red Noland locations are amazing, Ive purchased a few cars from them and always get the best pricing and never feel pressured to do anything I dont want to do. I recommend them to everyone I know.

My review is based on customer service in service department.I moved back home to the Springs this weekend. On the way I noticed some issues with my car. I took my car to Red Noland Cadillac since they are only Cadillac Dealer near me.Long story sort, ROBERTA FERRIS-EMMONS the Service Advisor Assistant, presented me with an attitude when I had questions. She never once made me feel welcomed into the dealership. This is not the level of customer service that I expect to receive anywhere, especially from Cadillac!

After hours spent searching for the exact XT5 I wanted, I finally found it at Red Noland Cadillac! I was fortunate to work with Eric Gottlieb who was truly exceptional. He excelled at providing the Cadillac experience and approached me with supreme product knowledge, patience and professionalism. This was hands down the best car buying experience Ive ever had! Thank you Eric and Red Noland!

I purchased my car without having to step foot in the dealership. The whole process was seamless, friendly, and professional. At.no time did I feel pressured by the Red Nolan’s team. If this is the new way of purchasing a car sign me up!

Horrible experience with service department. My son in laws vehicle was brought in for repairs and he was told there was an issue with ECU. Once vehicle was repaired he started having the same problem a few days later so he brought the vehicle back in. This time they kept his vehicle for over a month which they stated was due to parts. Then they tried to charge extra labor for this work which they failed to correct the first time because as they stated We got tired of going back and forth with the warranty company. We had to speak with three different people before I got any resolution and was told at one point I would be removed from the property. Not once did I use any profanity nor get aggressive other than speaking firmly to get my point across. We were extremely disappointed with the service we received and excuses given to us for having the vehicle so long my son was not offered a loaner vehicle which was a logistical nightmare for him and his wife to get to work and get their son to daycare with just one vehicle.

Legit garbage service department. Told me one thing and lied about it and told me I was crazy for thinking what they originally said was false, when I specifically called them 2 times to confirm. Avoid this trash place.

Good people and excellent service!

5 stars from Sales to Service! Ill always come back to Red Noland Cadillac 🤗

Gave me a great offer and responded quickly to any questions.

I recently took another one of my vehicles in to Red Noland Cadillac for a second opinion on repair work that strongly recommended by the repair shop that specializes in my particular make of car. I authorized Red Noland to proceed with whatever repair they felt necessary to perform in order to keep me and my family safe as well as prevent any future damage that might occur if repairs were not done. I cannot express how much I appreciate their honest, integrity, and professionalism. My vehicle was not needing the very costly repairs that the other repair shop insisted on performing. How comforting to know that there is a dealership/repair shop that puts customers first over making a buck. I say with full confidence that Red Noland will continue to service any mechanical issues our vehicles will encounter..Thank you Red Noland Team for always doing the right thing.Sincerely,David Moran

We went to look at a preowned Cadillac SRX. We were lucky to get Simone as our sales person. She is wonderful to work with. Her knowledge of the car was spot on. We bought the car and love it. She gave us the best buying experience weve ever had. Kudos to you Simone.Pam and Randy

One of the best dealerships around , the people that work there are always very nice . Weve been going to this cadillac dealer for years ,they always go above and beyond to make it a great experience

Always great service. A little disappointed today. Said they would vacuum the car and didnt.

The service department is wonderful and knowledgeable. Always takes care of the problem and for a fair price. Buddy is our service manager and always makes sure we are happy with every service job.

Really enjoy taking my car in for service at Red Nolan. All of their folks are pleasant & helpful, their facilities are comfortable & clean. The service is great & I love getting my car back washed & ready to go.

Helpful, efficient, friendly, knowledgeable about all products offered, and great service.

Buddy the service manager at the Service center was amazing. Helped me out with some parts and was very helpful and made sure I was taken care of. Even walked me over to where I needed to be to order parts instead of pointing and telling me where to go. Very helpful !

The service department at Red Noland Cadillac is second to no one! Theyve exceeded my expectations in all areas. Theyre happy to help, a pleasure to engage with, respectful of my time and busy schedule, very polite and professional, accommodating, and overall provide truly exceptional services at a fair price! Ive recommended using them to many of my friends and family; after my past experiences with other service departments, I wouldnt use anyone else. Ive felt treated like family since my very first service. Thanks so much for all your help!!

Red Noland Cadillac has fantastic service and very friendly staff.

Since buying my vehicle from Red Noland Cadillac the team has given me amazing service. It started with Simon, the sales gal that got me into my vehicle. She keeps in touch with me throughout the months to ensure I am still enjoying my vehicle and that I am having zero problems. When taking my car in for service (oil change) they are quick and very kind. The staff immediately offers/guides me to their waiting lounge, which is comfortable. From here on forward, I am sure this will be the company from where I will buy all of my future cars.

Great service. Mike the service manager is excellent. He will take care of any issues. Friendly, knowledgeable, and truly concerned about delivering the absolute best customer service.

I really liked the customer service, the donuts and coffee service bar and the waiting area was pleasant. They could wash cars a tad better. I had cloth wipe streaks.

Always friendly, professional staff. Top notch service. Great experience!

Thank You Thank You..Buddy and the Red Noland dealership, for restoring myfaith in GM products and service. You guys continue to go out of your way to make our experience a great one. I had a issue with my key fob and it was taken care of.. great service. I always feel so special at your dealership. I know you take care a many customers. But you always make me feel welcome and you have that I will take care of it attitude.Great work guys.. A big thanks to Buddy. and the guys in service!

Wonderful buying experience. It was the most stress free car buying I have ever done. They knew what they were doing and there was no pressure. The dealership is very nice and because it is a smaller location I felt like we got extra TLC as opposed to several other dealers we went to in the area. I would highly recommend them to everyone for sales and service.

I am an auto transporter with GEM Transport. I was picking up a transfer vehicle for dealers today and had one of the best experiences Ive had at any dealership ever the receptionist was so friendly and extremely helpful shed been there 20 years and still loved her job I wish I was allowed to deal with more people like that in my day-to-day life thank you for the nice reception the help and the wonderful smile that you kept on your face the whole time If they take this kind of care of me I can only imagine the kind of care they take in every single customer that they have thank you all for the nice Experience.

This dealership is amazing. Bretton was very helpful and he got me into the car I wanted at an unbeatable price. If you want a stress free car buying experience this your place. Ive dealt with several dealers before finding this gem and their customer service blew all other dealers out of the water. No pushy salesman yet eager to EARN your business. Thanks to Bretton and Ryan,you guys rock!

Just purchased a vehicle today and worked with Heather in the finance department, she was a joy to work with very pleasant and professional! I was in and out in no time. Best experience I have ever had buying a car

My experience here has been 2nd to none. Do yourself a favor... if you go to this fine establishment that has served the Springs for decades ask to work with the absolute best man for cadillacs and that is Gil of Red Noland Cadillac!!Because of Gil I will literally only buy cars from him. If he starts working at lincoln I will (I cant believe Im going to say this....) .....I will learn to like Lincolns 😂LOL.Gil is just such a wonderful person and this fella has gone as far as to pick up my car from my work, have it detailed, perform some minor warranty work and bring it back in time for me to go to lunch. All while memorizing all of my staffs names in one visit. Top notch salesman and now my friend. If your considering a new or certified car, Gil is your guy!

This was my first time using Red Noland Cadillac, and I was very pleasantly surprised at the level of service I received. The dealership was clean, well laid out, and very comfortable to wait in (they have snacks and drinks and free wifi/TV, even though I didnt wait). Keith at the Service Desk helped me and was very professional, and most importantly a GREAT communicator - which is huge for me. (the reason I switched dealerships was being promised something, and then not having any communication if something changed - which can happen in repair situations). Ive since had several of my GM (non-Cadillac) vehicles serviced here and have had nothing but positive experiences - I will be back :)

Keith was able to get me in with a (beautiful!) loaner right away and the repairs were completed under warranty by the next day. Outstanding.

A joke of a dealership would not do business here customer service is at an all-time low.

My family drove up from the western slope to work with Joel to purchase their new Escalade. Joel and Bretton made the process very smooth and they enjoyed their time working while working with the both of them! They will definitely be return customers.

I had a fun time purchasing my fourth vehicle from Red Noland. Thanks Joel, Ryan, Bretton. The entire staff have always been courteous and friendly. I would highly recommend them.

Gilbert Archuleta at Red Noland Cadillac is one of the best sales personal i delt with ever. Very helpful gentleman.Im very happy that i went to Red Noland Cadillac for my vehicle..

We had a wonderful experience with Simone and Ryan at Red Noland Cadillac. Simones customer service and follow-up is excellent. We live in Fort Collins but will make the drive again the next time we are in the market for a vehicle. I wish we had a dealership of this caliber in Fort Collins.

The purchase experience with sales consultant Simone Rasher was superb! 😎🤟🇺🇸

I am always treated well at Red Noland--by the service people and all other employees I come into contact with while waiting. Should my vehicle need to be kept longer than I can wait comfortably, I am driven home and picked back up. When it needed to be kept overnight, I was given a loaner. Cant be nicer than that!

They have great auto service and great customer service too!

Red Noland collision center is a long standing reputation. They are not perfect but they always strive for it!!

I am always treated as a welcomed return customer. Joel, Dale, Buddy and the entire group are responsive and provide the highest level service of any dealership I have worked with, which is why I keep coming back.

Nice and Courteous but did not give me loaner while my vehicle was being repaired they told me they didnt have any.

Family. The BEST service I have ever gotten. Anywhere. Keith in services is amazing and deserves the highest praise. Customer for life. No question.

Car deal was great and was overall a great experience. Was supposed to get a second key which Jerry said would be coming but after numerous calls to him and Sales manager still nothing after over 4 mos! Caddy keys arent cheap!

Red Noland Cadillac is strictly business and a class act. Simone was knowledgeable and respected our time. No pass the paperwork back and forth nonsense. Just an honest appraisal and a great price on my Sons first Cadillac. #buyamericancars

Had a great experience at Cadillac this week. Super friendly staff and the owner made a point to shake my hand personally. I would highly recommend Red Noland Cadillac.

Purchased a 2008 Cadillac Escalade ESV for $72,000 CASH. The dash cracked so I called the parts department to get a quote on a new one. They(Scott) wouldnt give me the GM part number to see if I could find one cheaper, as they said they wouldnt make money if they gave out part numbers, I guess I wont be buying my next Escalade there . I called a dealership in Utah, they gave me the part number and was $121.00 cheaper, ordered it on the spot. I guess I will have to drive to Utah with cash in my pocket to buy a new Cadillac. Cant wait until I get the next Red Nolan Preferred Customer postcard in the mail.

Terrific experience with professionalism and reasonable wait. Received oil change new wipers, and complimentary car wash. I forgot the complimentary coffee and donuts. Thank you.Sentwali

They ask for thousands over market value on all of their inventory, if you try to give them a reasonable offer, they just make you wait and then insult you by ADDING MORE MONEY to the price for a cash offer.... Just to be crass I guess?No wonder we were the only people in the place.Do not waste your time with these over-priced vehicles and out-dated sales techniques.

One of the nicest dealerships in the springs very experienced staff mechanics technicians if you have a question they have the answer if you have a problem with your car they can fix it first try if you have a car you want to trade in they do not mess around here they give you top dollar trade ins very nice new and used selection of Cadillacs on hand as well as many other dealerships which they can get another Cadillac delivered within 1 business day

We had a problem with a tire, and they took care of us, under an hour, no charge, and no appointment! Cant say how good and helpful the staff has been at RNC! This is not the only time they have helped us like this.

Great Dealer. Very friendly and nice to work with.

The service was the very good and I would send friends and family to them. thats how good they are.

Jerry and the entire crew were awesome! Made buying a car and enjoyable experience! First time I felt comfortable buying a car in a long time!

Roberta was an excellent service rep. very thoughtful and courtouious.

I purchased a car at Red Noland a year ago and have consistently been treated with less than quality customer service. I was told I was to get free full synthetic oil changes - did not happen, I was told I had to have theft protection on my car purchase - I unwound that with a lot of difficulty, I had to purchase floor mats for a Cadillac!, I was told that an updated nav system was put into the car - did not happen the first time. I could go on and on. This time, with warranty service, I received an poorly installed clear bra and my headliner was defective. Getting those situations fixed has been an on-going struggle. In short, Cadillacs are great cars but expensive. I do not think that expecting quality customer service after the sale is unreasonable. I have purchased 9 Cadillacs and have never had trouble with a dealer like I have with Red Noland.

The service was quick and efficient, Mike Baker handled the service job well.

Service department is fantastic, waiting area is unrivaled.

Fast service and honest staff! Took my vehicle in for an oil change and alignment. The mechanic looked at the alignment, made a slight adjustment and did not charge me for the alignment.

I came in initally because I had gotten a warning on my dashboard and they found out that my check engine light had come on as well. They had to order the part from Michigan and had it the following Monday. Keith is a amazing service associate. I would recommend him to anyone!

From the time that I made my first call to Red Noland Cadillac Internet Consultant Simone Rasher, to the handling of my purchase by Master Sales Consultant Ted Ornelas and Joel Defazio, my wife and I left satisfied and life long customers and highly recommend that anyone looking to purchase a vehicle make Red Noland Cadillac their first choice. The service was impeccable and are confident that we were purchasing from a dealership that had the customers satisfaction in order first and foremost and gave us the peace of mind that we were dealing with conscientious people. Thank you Red Noland Cadillac staff, and we look forward to doing business with you from here on out.

BEWARE!!!great place to go if you want them to GUESS whats wrong!!!! I have been here 5 times for the SAME issue. MIKE PARKER gave me false information that could have cost me $2000+. Good thing I fact check. If you have the pleasure of working with MIKE PARKER be prepared for FAILURE! I am appalled by the professionalism! We will NEVER be back!

Bought my SUV and together with Winslow theyre the best Ive senna in my life. Courtious and professional before during and after the purchase great service department.

Brought my CTS-V in for a warranty part replacement. Chris got me in and out quick, including washing my vehicle. Top-rate service as always! Very satisfied customer!

Great friendly service. Ask for Bretton Wright.

Garbage for a high end car dealership. Staff is full of excuses and dont know much but will eagerly wild guess. Sloppy work. The one near Denver is better by far but thats John Elways.

Great dealership staffed with people that can be trusted. I had a great experience buying a used vehicle from them.

I never went there

My new fob was successfully programmed and the car was washed: I was totally satisfied.

I went to check out a used jeep that they had listed for sale with 22 pictures on their website. When I arrived they said that it wasnt ready to show and was being serviced. 30 minute wait expected. I think if you list something for sale and new in stock it should be ready to see and drive. Not impressed. I will look elsewhere in the future. Plenty of options out there.

I used them once when I need service for my 2000 DeVille limo. The mechanics were knowledgable and friendly but other personnel were lackluster. I would have expected a warmer reception than I received. I started using another mechanic after that one experience and would likely never buy a car from them.

Excellent service, fast and very efficient. All personell very friendly and helpfulWill be bsck!

Good service with responsive personel

07 cadillac dts

Always an outstanding dealership to do business with.

Seems like a nice place.

I love this dealership and its customer service! Keith You Rock!

My husband and I just purchased our 2nd Cadillac here. We came back because of the exceptional service we have received both during the purchase of our first vehicle, and the experience afterwards. Drew Mau is very knowledgeable and patient and helped guide us through the programs and car that would work best for us. Even other salespeople like Shawn and the delightfully pleasant Jeannette at the front desk make the car buying experience here relaxing and stress free. Ryan in finance explains everything in easy to understand terms. We definitely recommend this dealership and Drew Mau if you are in the market for a quality car and professional experience!

Great customer service! But $76 to change the turn signal bulb? Really?

Never bought a car here but when I took my deville and CTS in for service, the service department folks were nice.