user
Eastside Body Shop
3997 McMann Rd, Cincinnati, OH 45245, United States
Appearance

Comments
Br
Review №1

I was driving into Cincinnati on the interstate on my way to Massachusetts. When I was driving I noticed a oil tanker oozing a liquid out of the top hatch.i moved to a different lane and the oil tanker moved into the shoulder.I noticed a substance all over my windshied.I turned my wipers on to remove the debris ,the wipers did not move it at all.I got off the interstate went to a gas station used there windshield wand that didnt work....And noticed this epoxy was all over the car.i googled car wash and I ended up here ...to my good fortune ..the manager looked at it said that he would do his best to get it off and that he had stuff that could help.When they finished all the epoxy was removed and the car shined. The manager got me in quickly helped...if I had to wait til the next day ...I might of needed a new windshield and a paint job......East side auto ...I THANK YOU....BRIA

Ro
Review №2

Very great paint job and very friendly people. I would highly recommend them!

La
Review №3

One of the top body shops in southwest Ohio.

Pa
Review №4

They buffed out and painted several superficial scratches on my Toyota. Great job, great price and great service! Would use again for sure.

Ke
Review №5

Just picked up our 2020 Sienna that was unfortunately damaged before it had 6000 miles on it :( the team at Eastside was AWESOME. The Sienna looks brand new again and Steve Costello was a pleasure to deal with. This place is like an intensive care unit for your vehicle. They were on time with completion of the work and courteous and friendly with all of the customer service I received. Thank you Eastside and thank you Steve Costello!

Na
Review №6

Very nice, informative, and cool staff. It was a pleasure visiting here today and look forward to them doing the body work on my 4 Runner.

Jo
Review №7

These people are just the best. Got hit a couple months ago....it was a hassle getting the claim going so I could get my car fixed . Finally got to that stage and took it to Eastside Body Shop. Excellent service, very nice, people. Richard was so helpful! Got my car back Friday evening and it looks amazing. Good as new! Thank you EVERYONE at Eastside Body Shop.

Ch
Review №8

Took my Odyssey years ago to repair damage to rear bumper caused from an accident. Still looks new 4 years later. Just picked up my wifes X3 to repair fender molding that was no longer shaped to the fender. Looks fantastic. Richard spent a lot of time walking me through the repair process and my options, very detailed. Rates are reasonable. I highly recommend Eastside Body Shop.

JO
Review №9

Great work at a fair price

Bl
Review №10

Absolutely amazing body shop that has always bent over backwards for me which has been so nice during a stressful time getting 3 different vehicles repaired. Steve my contact at Eastside constantly calls with updates and provides great peace of mind.

G
Review №11

The guys at Metalkraft did excellent work and I couldnt be more pleased. That being said, the General Manager of East Side, which recently absorbed MetalKraft as a subsidiary, is an extremely discourteous, unpleasant person. Kathy I believe is her name, should be terminated for her nasty, abhorrent treatment of a loyal customer.

Ke
Review №12

Professional and caring. They adjusted and fixed my window 3 years after they actually worked on the car. All I did was explain myself and they were more than happy to fix my problem. I appreciate that. Thanks.

Vi
Review №13

Terrific service staff and everyone is customer oriented.

Ra
Review №14

I have used this shop for years and would never go anywhere else. Great communication and awesome people to work with. Kathy, Mary, Richard,. Thank you

Ha
Review №15

Best place in town. Always take great care of me and my car. Wouldn’t recommend anywhere else to take an Audi.

Je
Review №16

Had a slight incident with my beautiful new 2018 Camry. I called my dealership where I bought the car (Beechmont Toyota), they referred me to East Side Body Shop. I was thinking, here we go, typical run around and them taking forever . And having to mortgage my home to pay for it to get my car back.I talked to Kathy at East Side who was very sympathetic and told me to bring it right up and they would try to squeeze me in. We pull up in front of their business, wow! Very impressed from the jump. I have never seen such a sharp body shop, not a typical grubby garage. Kathy greeted us, checked our damage and felt it was pretty minor and thought it may be able to be buffed out for the most part. She took my car in right away. We sat in the lobby, every someone walked through, the eyes asked if we were being helped. After a short time, Kathy brought my car out and the ding was pretty much gone. I highly recommend this body shop, they are top notch pros. Thank you Kathy for restoring my faith in this industry.

Ri
Review №17

Very nice people, they have done body work for me before, they do excellent work. they also work with your insurance

El
Review №18

Extremely rude, spacey, they simply will not do anything at all (unless maybe you call every five minutes). The adjuster came TWICE and BOTH TIMES they told them my car wasn’t there. The shop blamed me. Every time I called they said my car wasn’t there until I insisted it was and then they said “oh yeah”. One month later and no estimate. I have to have my car towed somewhere else and I TOTALLY ran out of rental coverage with these incompetent people. They are very bad at running a business and should probably just stop. I would also like to say the majority of these reviews are fake. *they keyed my car in retaliation to this review*

Li
Review №19

They do great body work and deliver when they say they will.

wi
Review №20

The only body shop I will go too hands down the best in Cincinnati

Th
Review №21

Best shop in Clermont county to get your car repaired and painted.

Da
Review №22

Did great bodywork on my daughters Honda.

Ki
Review №23

Terrible service. Took advantage of my insurance company, took 29 days to get my vehicle back after a bumper replacement (painting, install of new fog lights). It was an absolute joke, and throughout the 4 weeks, I was provided excuses such as waiting on parts to arrive (for a week).The end product was good, however the amount of time it took to complete was inexcusable.

Cr
Review №24

I hear a lot of good things about them...

Jo
Review №25

Great work. Seamless insurance. Fast!

Bo
Review №26

THE BEST HAD A LOT OF WORK DONE HERE. GOING BACK TODAY....

ri
Review №27

Some of the nicest cars you will ever see

Ba
Review №28

Great work and very friendly

jp
Review №29

This place takes to long to do any body repair work and or paint refinishing work. Quality of work is just average.

Sm
Review №30

Smart people especially Laura l

Ch
Review №31

They do great body work.

Th
Review №32

Professional, prompt, honest, wonderful. What more can you ask for?

mi
Review №33

The repair took way longer than they quoted. I did have to take my car back to have the hood and fender adjusted after I got it back. The one good thing is that the covered the extra time on the rental car that my insurance would not.

St
Review №34

Best in the biz.

Ri
Review №35

Good work

Mi
Review №36

I had my truck towed there and 12 days later they still had not looked at it to estimate the damages. I had to have it re-towed some where else. it cost me lot of money (including car rental) to receive no service.

Ma
Review №37

That place is awesome

La
Review №38

Overpriced

Information
9 Photos
38 Comments
4 Rating
  • Address:3997 McMann Rd, Cincinnati, OH 45245, United States
  • Site:http://www.ebscincy.com/
  • Phone:+1 513-624-1100
Categories
  • Auto restoration service
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations