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Speedway Lube Express
5901 S Western Ave, Chicago, IL 60636, United States
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La
Review №1

Do not take your car here!!! They will do what THEY think is GOOD ENOUGH regardless of what you ask for. I requested a full synthetic oil change they added a synthetic blend after “they looked in to the system and determined that my car doesn’t need full synthetic oil”. I have had my car for 3 years and have only used full synthetic. They refused to change it and make it right acting as if I should be grateful they saved me $17. Like what!!!! & then told me I would have to pay for a second oil change if I wanted the full synthetic. Horrible service, horrible customer service! If you want the best for your vehicle don’t take it here.

Si
Review №2

The service was exceptional!!! Don’t let the neighborhood deter you. They fix everything additional to oil change.

Ph
Review №3

Good Place For Basic Car Needs Oil Change Was 45.

dj
Review №4

Great and fast experience fair price highly recommended 👍

Ca
Review №5

My husband gets his oil changes here..always a long wait

De
Review №6

Very rude not professional told my car start smoking while driving home

Le
Review №7

Missing two wheel air caps, my tires were way over inflated, and the guy tried to put the wrong oil in my car talking about I forgot!!!!! How??

Ma
Review №8

Great service Loved it

Te
Review №9

I thought they were highNotQuick easy and convenientI recommend this place they checked my signals brakes ,fluids they even put air in my tires and wash my windowsUnder 50$Fast as lightening services

La
Review №10

The line was really long and no one came out to discuss the issue they were having. I left, no service was used..

Li
Review №11

The line was long but they didnt rush and do a half hjob they did everyone the same I got 2 light bulbs changed

Ty
Review №12

This is where I always go for fast quality service. They are using covid safety procedures which are a plus.

Me
Review №13

Great Service

An
Review №14

Fast service

Dr
Review №15

No very express. They will take 40 min doing your oil change and seem to not like each other. Trust

Ge
Review №16

This place is great! Prompt service and very professional. The oil technicians Brian and Mike who helped me are very good at there jobs. Been a customer for quite sometime and I would recommend this place anytime

Ka
Review №17

Excellent customer service!!

Ro
Review №18

Fast service and the price its very good

Ye
Review №19

Fast service n there team is respectful and curtious

St
Review №20

Get the job done fast Pleasant personalities

Jo
Review №21

Great Service!

Al
Review №22

I love going here, The guys work very quickly and proficiently.

Ja
Review №23

They are Great and have great service. Ill give them 5 stars

Ch
Review №24

I was there on 1/30/2020, and it was good service and the technicians were very nice and helpful but the owners are racist.

Ph
Review №25

Speed and quality cant go wrong

Jo
Review №26

Nice service

In
Review №27

Always in and out great service

Tr
Review №28

Worst place ever to get an oil change. I came there with a perfectly running vehicle and now it’s oeaking oil and my engine is knocking. I have a 2014 Dodge Grand Caravan and this is a nightmare!!! They will not tell me who the owners are! They will not tell me who to file a grievance with! They’re just eluding and taking my information. They sent someone out to put oil in my car he put 5 quarts which makes me believe it was none in there to begin with!!!! I’m stuck between a rock and a hard place and this ahas really effected my ability to get my kids to school and myself to work! JOSE IS EXTREMELY DISRESPECTFUL IN THE WAY THAT HE TALKS TO CUSTOMERS! He refused to give me his boss information!

El
Review №29

I took my Jeep there March 7 now it’s not running they would not give me no information on there boss so I’m making a police report enough is enough

JO
Review №30

This place is shady. They could not remove my oil filter so the just refilled the oil and knocked off $2 of a filter the costs between $15 and $20. The would not honor a valvoline coupon I had a digital copy of, and twice I’ve been offered service that my cars don’t need. Unless it’s an emergency oil change, stay away.

La
Review №31

I had to give them a star but trust me they dont deserve it. I wish I would have seen these reviews prior I went here on Friday to get a oil change. Totally unprofessional place. Less than 72 hours later my car that has never has a asnaos light on comes up with a oil light on. Now my wnginea is knocking they say they cant help me its unfortunate this place is a no save your car its so not worth it .They useless dont go here for nothing not even to let them wash the windows they didnt even do that right. Unbelievable 💯💯💯

Ro
Review №32

I went early got in and out they did a great job and advised me of the correct oil I needed

Pu
Review №33

Every car I have ever had this is where I come to get my oil changed. They do the whole package for under $45 for small cars.

KR
Review №34

Speedway Lube Express is horrible and extremely unprofessional. Jose at the 5901 S. Western location is extremely rude to women and racist.I went in for an oil change and was the next customer in line within my slot and he asked that I get out of line and let another gentleman to the right of me get in front of me. When I refused to let the gentleman next to me get in front of me, Jose began to get loud and said he would not service my vehicle and ended the conversation by being racist and stated and I quote just like a black woman . I highly discourage anyone from doing business with this facility. My review isnt the only negative review theyve received and there is a reason for that. Jose is going to be the failure of this business. This establishment because of Jose should receive zero stars.

Mo
Review №35

Just went there...I was in and out. We went camping that weekend, and needed an oil change PRONTO...friendly staff, prompt service, gentlemen attending were professional and courteous.

YU
Review №36

I come here all the time.The service is great.I havent had any problems with anything.I been coming here for about 2yrs.And its near home.

Va
Review №37

Service was excellent as always

Ja
Review №38

Went to get a oil change twice around 4:20pm after I get off work. Both time guy told me they closed. I say the sign say 5:00pm, he stated no that the time we get off. I suggest they say they close at 4:30pm because you all are not holding up to your hours. VERY UPSET CUSTOMER POOR SERVICE

De
Review №39

Not professional or friendly. There are a lot of better oil change companies in the area.

ch
Review №40

Fast service fair price

Qu
Review №41

Good services. I will come again.

Wi
Review №42

Been going there for yrs !!!

S.
Review №43

This place is terrible. Got my oil changed on my Buick Enclave and the next day my check engine light comes on. They put the wrong coolant in my car and now I have to pay a ton of money for repairs. They are very rude to women as well. Please take your car to the dealership for services.

Ra
Review №44

Friendly and quick service.

Mi
Review №45

You are in and out and the cost is reasonable

su
Review №46

Works fast and very friendly

Gw
Review №47

I went to have an oil change. The very next day all the oil ran out of my car. I cant drive the car and they wont come and get it. PLEASE do not go to this place. The customer service is horrible and the manager Joe told me, he couldnt do anything for me because it was my first time there.....WHAT??? Please avoid this place!!!

Fa
Review №48

It’s 4:27 and they couldn’t service me no more. They close at 5.

ja
Review №49

Nothing express about this place. They are very inconsiderate. Was behind a van it took them 40 minutes. They never asked me to move to another spot. Hate this place 0 stars. Will never come back!

an
Review №50

Happy with the Service

An
Review №51

Worst place, employees LJ,PW,LS. I went there to change my oil and the next day all my transmission fluid spill out. They losen up my screws from the transmission gasket.

Ru
Review №52

Love the great service and personal touch

Fe
Review №53

They have you in and out.

Sh
Review №54

Inappropriate guest service

Jo
Review №55

Pretty good service.

Ti
Review №56

They got my car in shape

Al
Review №57

Always fast service

Je
Review №58

Will go to them again..

Ja
Review №59

Excellent service

Ep
Review №60

Fast and efficient

Fr
Review №61

Theory got everything I want when it come to something small

ti
Review №62

Ok

Lu
Review №63

This guys are fast

Ma
Review №64

Great

Lo
Review №65

Will try again

De
Review №66

Okay

Jo
Review №67

Good service

Ad
Review №68

Do not go here!

Lu
Review №69

They suck

Eu
Review №70

If you want to enjoy a good churro, this place is ideal. My favorite is the strawberry one and my son Valnillas. It was recommended to me and I do the same.

Ro
Review №71

I formed waiting 🙄and they never opened. And some cars we had to go to another place.

El
Review №72

An expensive 83 $ clean canbio

Ad
Review №73

I really like the attention, excellent service

AG
Review №74

Fast services

Jo
Review №75

Very fast

Information
2 Photos
75 Comments
3.9 Rating
  • Address:5901 S Western Ave, Chicago, IL 60636, United States
  • Site:http://pitstop500.com/
  • Phone:+1 773-436-3412
Categories
  • Oil change service
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:9am–3pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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