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Hawx Pest Control
2818 Queen City Dr #A, Charlotte, NC 28208, United States
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de
Review №1

Serviceman Chris Miller arrived on time, very friendly and professional explaining everything he would be doing. He took care of a huge nest quickly. He has an awesome sense of humor also, very personable. I also want to thank Adam in the office for taking the time and explaining exactly how hive was able to get so large, what to look out for going forward and also explaining the treatment plan which helped me decide to go with their company over another.

Jo
Review №2

William and another gentleman came to my home today. They were very very thorough. William answered questions and was so nice. We had a lot of questions. When I asked him to get certain spots he had no issue hitting that spot even if he had already done so. I would recommend this company to anyone. Ask for William if you can. He did amazing

Li
Review №3

Devarsha was super professional. Took care of a huge spider immediately. He was quick, professional and answered all of my concerns. Hes very knowledgeable in this field. Thanks for a great job.

De
Review №4

On my third visit of my flea and tick annual package we had Mr William Barnes who was not only professional, detailed, and caring for the job I requested, he was a pleasure to talk to! What a great guy who actually cares about the customer. I feel that my property was well taken care of! I will request Mr. Barnes for my future services! Thank you!!!

Ka
Review №5

Nick Kee was Wonderful!!! He is very professional and takes his job seriously!!! He was very thorough and is certainly a great representation of your company!!! I have already given his card to my friend as a referral and will continue to speak highly of Nick and this company!

Na
Review №6

William Barnes did a great job treating my house and took his time treating all the areas I asked him to inside and out. He was very personable and allowed me to walk around with him while he treated the house. He took his time inside spraying all the areas where I was having issues with little spiders. I would recommend him for treatment of your home and will have him back to treat mine.

Ki
Review №7

Weve been very happy with Hawx and todays service was no different. Dakota gave me a heads up before his visit, and arrived when promised. He was very personable, knowledgeable, and informative. He addressed all my concerns in a professional, yet friendly manner. Id also like to give a shout out to the folks on the phone as well....they are always very accommodating and friendly when I need to reschedule or set up interior service. Keep it up, Hawx! :)

Sh
Review №8

Please recommend Shawn Lawry! He got there earlier than our appointment and he took care of everything we needed…QUICKLY! He was knowledgeable and cared about customer service!Also, Andrew, (maybe the supervisor) he came by our door and explained everything THOROUGHLY ! Even showed photos and provided contact info for when my husband got home for us to discuss!100% recommend!

Ni
Review №9

Service Tech, Devarsha came out today to address issues we had with some ants, spiders and centipedes. The service was quick and professional. He cleaned off old spider webs, sprayed inside and out and laid out granules to take care of the ants. Great Service.

na
Review №10

Devarsha did a excellent thorough job very polite and was on time and called before he arrived please send him my next service

Da
Review №11

Devarsha performed the service thoroughly and was very nice to deal with. Hawx is responsive in general when I reach out about issues sheathed on my property or inside the home. This technician was very kind and informative and prompt. GreatCompany to work with all around & good employees

re
Review №12

My scheduled time for our quarterly service was 09/28/2021 and when I called and explained we had an influx of German roaches they came the next day 08/27 and spent about an hour at our home and we are already seeing all the roaches coming out and dying. Thank you so much for your speedy and effective service. Justin, We can not wait to see you again in a few weeks for the follow up appointment. You all are the best.

Mi
Review №13

Devarsha does a great job taking care of the routine service as well as any concerns we have.

Am
Review №14

Phazon Charles was a very nice young man. Did a great job and was very professional

Mi
Review №15

Devarsha did an amazing job and is very professional. I enjoyed his professionalism!!

Sc
Review №16

The technician was fine, although he almost left without even stepping foot into my back yard, had to catch him at his truck while he was finishing his paperwork, I’ve tried calling to get someone to come out because it’s been about a month now and I have more ants in the yard than before treatment, also have more spiders and webs than before, I understand giving it a few days to allow the product to do its job, but as I said it has been almost a month and the problems are getting worse, to make matters worse I can’t even get ahold of the office to schedule a re-treatment

Da
Review №17

Great service. Devarsha was timely and professional. Hawx is a really good value and the results are always noticeable. Only thing I wish is that the mosquito treatment would be included in the base price.

Br
Review №18

Devarsha was great. Did the mosquito treatment and added some ant pellets to help with the ants.

Kr
Review №19

I fell for the solicitor’s spiel (yes, I’ve installed a No Solicitation sign next to my doorbell) about a dust that deters future web building in the eaves, so I gave this company a chance. That day I specifically asked for the back door to sprayed all around because we’d had an issue with flies because of all the rain. I happened to be in the kitchen and saw the tech only spray across the back door threshold, and only once. Worse yet, although he an I had talked about our animals, he left the gate open when he left.I received notice the we’re coming for the next service, so I called and asked them to service inside the house because we had seen several bugs in several rooms, to please make sure the technician closed the gate when they left, and to spray all around the back door to deter flies. I was told this would be done and given a service time between 3 & 5.I got an email at 1:17 stating our service had been completed???? I called my husband and he said my mother was still sick in bed and he had not heard the doorbell all day. I asked him to check that the gate was closed. Not only was one gate left open, but BOTH were.I called to cancel the service and was told I had to pay for today’s service because it had already been completed. When I said it had only been partially completed and not to my satisfaction, the offered to send someone to complete the service. I said I can’t risk that the gates will be closed, and it should have been done correctly at the time given.Jennifer (ext 5033) she would research it and get back to me. She called and said the technician spoke to my mom and was told he could do the service early. Then he said he didn’t have any instructions, so asked if she wanted the inside of the house serviced. She is not the account holder and was in bed sick when I called, so she was not aware of my request.Jennifer told me I had to pay for that service and the early termination fee for the pleasure of no longer doing service with them.Don’t get SCAMMED the way I did! Do NOT use Hawx Pest Control!!Addition: I called to ask why I was charged for a quarterly service so soon after my start date. Jennifer wasn’t available, so the guy who answered asked if he could help. I asked my question and the said they do a 30 follow-up and then start the quarterly 90 days after that. I asked again, then why was I charged for the follow up and he stuttered and said, “Oh, it’s a charged service we offer…” Criminals ALL around!!

Am
Review №20

Devarsha was very professional and called ahead to let me know he was coming. Performed his job very thoroughly and professionally. He assured me all is well and that I can continue to rely on him and his company for excellent service. So far, Im glad that switched companies.

Eb
Review №21

Mr. Barnes was so professional and informative, If service is needed again I wouldnt want anyone else but him. Awesome service. Great guy. Highly recommend

Di
Review №22

Devarsha treated our home and was incredibly friendly, knowledgeable and professional. He was even particularly quiet and considerate of my sleeping child in the next room. Thanks so much!

Ro
Review №23

Devarsha did a very good job with our Mosquito treatment. He was courteous, prompt, proficient and friendly. This young man is why we will continue to use Hawx Pest Control for mosquito treatment. Thank you

To
Review №24

Justin came to my house, talked to me about expectations, explained to me what was going to be done, and walked me through the process. He was very professional, prompt and experienced. This was the very best service I have received with this company. He was Awesome!

Te
Review №25

I called and spoke with Nicole Wilson and she was very helpful and was very attentive to my needs for pest control. She even took the time to fully explain the products they use to protect my home which is priority for me. Good to know there is still people around who value great customer service as that skill is scarce now a days.

Mi
Review №26

James did a fantastic job. Very professional. Great communication and he helped me resolve an issue with the scheduling department. I would like to make James my regular servicer.

Sh
Review №27

Phazon was professional and courteous as always. He is very thorough in providing the service. Also, I tried to leave comments twice for Kristen, but not sure it worked. Kristen services my property the last two times and did a professional and great job. Thank you.

De
Review №28

Kristen Hager was very pleasant and professional! She was very genuine and did excellent work at our property! We hope she will come out on the next visit! Thank you Kristen!

Ro
Review №29

WOW!! We have been a client for over a year and we are not going anywhere! Hawx has never disappointed us and today was no different. Gary came to our new residence and was extremely thorough in every room and all our closets. He was also extremely polite, friendly and professional. He removed all spider webs from the outside of the house and shed! He used pellets in the yard for ants and other bugs but most importantly the mosquitoes. You Go Gary!! We are looking forward to our next service! See you then Gary..(Mooresville, NC)

An
Review №30

David is very knowledgeable and professional about our pest problem. He was on time and gave us great advice and is working diligently to get rid of the pest in and around my home. I was skeptical about using Hawx but am happy I did. Kudos to this guy and glad to be on the way to being pest free! Thank you David.

He
Review №31

James was very professional, timely and thorough. I would highly recommend him. He explained everything that he was going to do and exhibited patience when I asked several questions. He was very kind and I appreciate his attentiveness to my issues. Great job James from Hawx Pest Control!

Br
Review №32

It was the best services I have ever had. I honestly loved the experience and the sales person that came to my door was super nice. I loved talking him and I loved the service that the company provided.

El
Review №33

Chris Miller did an exceptional job getting rose of a humongous hornets nest! I will gladly refer him to anyone! Thank you, Chris!

A
Review №34

Absolutely amazing customer service. We were greeted by Dallas with their amazing prices - beating the $120/monthly we used to spend with Noosa Pest out of the ball park! He made us aware a tech was in the area and could service us the same day. Steve, our technician, arrived literally within an hour since he was doing our neighborhood already. He knocked on our door and was super professional. He took the time to answer my millions of questions about pet safety and was both knowledgeable and patient with me! He did so good with my dog Hannah and was really great at making sure the entire area was safe after treatment by explaining all the details. Were all so happy we signed up with Hawx!

De
Review №35

*PLEASE DO NOT USE* Definitely not worth the money. You will constantly have to have them come back to re-service your home. This will take up time in your schedule and by the time they’re able to come back, it’s time for your next service! Also, they add on all of these services that they put you under a separate contract for outside of your normal agreement. Very deceptive, time consuming and not worth the money. All of the service technicians are amazing however management could use customer service training. No value for what you pay!I’m probably the only house in my neighborhood who used them and now I see why. Wished I read the reviews beforehand.

Dr
Review №36

Bryan was great! He took care of everything thoroughly, gave me details on what exactly was being put down, and was very professional. I highly recommend this business.Thank you so much for your service!

Mi
Review №37

Haux has been great, since starting with their service last summer we have seen a major reduction in spiders, ants and silver fish. They are timely, they always call ahead. I also love that they use many natural products that wont harm my dog, or the wildlife in my yard! They even have come back and retreated for free when we had a small interior issue with ants. Nicole in the Charlotte office is amazing! I called with a concern today, she addressed it professionally and kindly! Thanks for your time and help Nicole, it was a pleasure.

De
Review №38

Justin arrived 1 hour and a half before scheduled, which was fine with me. I was looking forward to getting the outside sprayed along with the inside! Justin was such a professional he came in and explained how the services work, the salesman did a great job explaining also!! GREAT WORKERS and company!!! Im spreading the good word!!!

Re
Review №39

Devarsha was very knowledgeable, professional and personable. He went over and beyond, Exception!al service provided. Great asset to your team

Ri
Review №40

When Devarsha showed up, he was already knocking down cobwebs before I even answered the door! He was very polite and knowledgeable about how best to treat our home (interior and exterior) and suggested ways to get rid of termites and fire ants. He was sure to do a thorough spray throughout the property and we feel a lot more comfortable about the pests now. Great service!

To
Review №41

Excellent service! This experience left has a lasting first impression. Steve was professional and extremely courteous. Im sure all my future treatments will be a top-notch service level!Follow-up service performed by Devarsha, who exhibited professionalism and took the time necessary to make sure the service was complete. Definitely another 5 star service.

Sa
Review №42

We had Michael come by the house today to take care of a few things and highly recommend hawx after this experience. He was on time and even called before he showed up to our house. The whole process was very easy and stress free. Highly recommend

Ke
Review №43

Justin was on time and very nice. He helped me to feel better about the situation. Thank you very much.

Ch
Review №44

There was a HUGE wasp nest outside of my window and Justin demolished it! He did an amazing job! I am very pleased and look forward to doing business with Hawx Pest Control, all year around.

La
Review №45

David was amazing! He was very polite and courteous. He explained everything in detail and answered all my question. I like that he wore his mask and prepared with shoe coverings. Great customer service and I will definitely do business again with Hawx.

Lu
Review №46

Devarsha did N excellent job on my property. He took his time and listen to my concerns. He addressed them all and was very professional.

De
Review №47

Ive been with this company for about a year. Recently, Their sales representative came to the the house and advertised something completely different than what I was charged. I hate the deceptive sales technique. I called the company to let them know that I wasn’t interested in the service and I then saw an erroneous charge on my account that I contacted them about. The account manager stated that I was responsible for the charge. The products don’t work. I constantly have to call them out to reservice my home which is a complete waste of time for me as I have to make availability in my schedule. They seem to make my bug issue worse. I definitely would not advise anyone use them

Ni
Review №48

Devarsha was. Very perfessional service was at its best thank you Hawx

Sh
Review №49

Justin is a pro! Very friendly, knowledgeable and efficient. He shared a few helpful tips....don’t leave your ant bait traps out too long.... and assured me their products would not adversely affect my dog. Happy to share the great work with my neighbors. Thanks Justin.

Na
Review №50

After dealing with ants, bugs, spiders, wasps and mosquitoes for a long time, we’ve had enough and when Hawks was in the neighborhood we decided to sign up for their service. Balaji came to do our service next day, he was courteous and professional. First he sprayed outside then prior to coming in put on his shoe covers.He Asked for areas of concern and made sure to get all of them thoroughly.I’m excited to see how well this service will work for us in eliminating bugs and preventing them from coming back in the future.

Re
Review №51

1 month into the service. Charged twice. $180 for a product that has shown no promise. Technicians dont follow the same regiment. 2 of them forgot to even go upstairs to spray that portion of my house. 1 technician promised to bring traps to us because of our issue and never showed up. Reached out to them about my issue and they cant do anything.Do not trust their service. Convinced my wife to give them a good review to help the technician out. Poor service overall. Do not recommend.

Ti
Review №52

This Morning Phazon came out for the third Visit. He was prompt and ready to work. I really appreciate his professionalism and knowledge about your services. Thanks so much we will continue to use your company!

Be
Review №53

Devarsha very professional clean and neat and did a very thorough job please send him back!!!!!!!

M.
Review №54

I use Hawx pest control for quarterly treatments at our home. Gary was our tech today and did a great job. He arrived and asked if we were having any specific problems that need to be addressed before starting his routine. After he was done, Gary let me know and answered any questions. If I have any concerns before my next quarterly visit, they will return...no additional charge.

Jo
Review №55

Devarsha provided excellent service, was kind, professional, knowledgeable and courteous. We highly recommend him as a technician with Hawx.

La
Review №56

Devarsha did excellent job very thorough A++

Ch
Review №57

Brian did a great job at our home! Our neighborhood had been seeing multiple bugs around that are typical for this time of year and they came out to do several homes! Great service at a great price, we will definitely be using them for all our future pest needs!

KI
Review №58

Both servicemen James and Dakota were very professional. They were able provide the services that I really needed like with issues with rodents and spiders. They were on time and they provided great service.

Ol
Review №59

Devarsha did an excellent job I was thinking about canceling but he was very good so I decided to stay want him very time

ka
Review №60

Devarsha was amazing, on time, and professional. He was attentive and worked efficiently to meet our needs.

Ge
Review №61

Absolutely amazing experience! Devon Smith came to our home today and provided an excellent and professional service. He explained everything nicely and calmly. Overall, very professional and would 10/10 recommend Devon and Hawx!

Sc
Review №62

Devarsha was awesome. We just moved in and he got all the tricky spots were furniture would go. Very professional.

Ty
Review №63

Hawx Pest control is a great company. Justin did an outstanding job at spraying around and in our house. He was fast, efficient, kind, and professional. I highly recommend Hawx to anyone needing pest control.

Ky
Review №64

I want to give a big shout out to Gary; thank you for getting rid of the wasps that wouldn’t let me enter my home. He was very professional and performed his job duties in a timely manner. Once again thank you....

ER
Review №65

Manager came through the neighborhood talking about the business/service and kept pushing about the deal he could give me ok cool but I told him I’m in the process of changing jobs alone with a pay cut, well I gave it a try and was able to afford it now hrs have dropped and numbers not adding up so I called to cancel, WOULD YOU BELIEVE THERES A $190 early cancellation fee 😡😡😡😡😡, so I guess the next step is to Warn others, but I’ll take the BLAME I didn’t read the entire contract Nor did he mention it

Li
Review №66

Denver area. Salesman was VERY pushy with me and my neighbor. Was also very flighty as if they were on something. Wanted my credit card up front before doing any service. And kept pushing after I expressed i wasnt interested. I said maybe come back tomorrow and made an appointment just to get him to leave. I called and canceled after he left and he came right back asking why I canceled. Also this was around 7pm!Updated review! I live on a dead end street and this evening after Ive put up NO SOLICITORS and NO TRESPASSING I had this time 2 salesmen from this company knock on my door. Reading should be a crucial part of any job so I guess to ignore my signs definitely assures youre not getting my business anyway.

Yv
Review №67

6/28 service w/ Steve I also need to add that Steve was great as well. Friendly and knowledgeable about the products begin used for the certain insects. Gave me very valuable advice. These guys from Hawx extermination are great 👍🏼👍🏼

Ta
Review №68

Devarsha was my technician today. I called for an ant follow up. He made sure to thoroughly spray the exterior wall where the ants like to enter and all the crevices in the kitchen. Thank you for your thoroughness.

De
Review №69

Very professional service. Great price! They did a very thorough job. Thank you!

Ga
Review №70

Justin and Victor were knowledgeable and able to answer all my questions. Went over everything in advance. Polite and professional. Explained what to expect in future maintenance.

Ge
Review №71

Devarsha was professional, efficient and engaging. All of my reps have always been great but Devarsha was the best so far

Il
Review №72

Devarsha did a great job helping us out with the fire ants we had in our house and spraying all our backyard so my kids and us can play and enjoy outside

To
Review №73

Devarsha came out and was great! Friendly, quick, professional and informative. Couldnt ask for more!

Da
Review №74

We had Phazon today come out and spray our house and he was awesome! This was such a wonderful service and we have noticed such a difference. Thank you again to this team!

Pa
Review №75

Hello World,First, while I try to write reviews for most things, I find myself distracted by other things. However, occasionally I encounter an experience that deserves 5 minutes of my time. And since time is the most valuable resource we control, I dont waste time on pointless endeavors.Although today is my first service on a bi-monthly contract, Im compelled to share my initial impressions with potential clients.Michael is my technician who performed the service. He was prompt and did an excellent job explaining the service he would perform and asked if we have specific issues he needs to address. Considering hes only been in the industry a short time. He was knowledgeable in the process and provided insight into our current insect problems (Sugar Ants).As we walk around the perimeter of my house, we encountered unique pest issues. Although, Mike didnt have the experience to provide a solution on the spot. He immediately reached out to his lead technician for support. Within several minutes we had all the information we needed to solve my issue. As they say Teamwork, makes the dream work.After our walk around, Mike started the service. I watched from the inside as he applied all the products. We have a lot of obstructions around our house. E.g., shrubs, mulch, trees, oversized deck. He got into everything, and he made sure everything around the house got treated.Hawx is our fourth pest control service provider. Compared to the previous three. I already see a difference. Considering they all use similar products and similar equipment. Customer service separates the organizations, and so far, Hawx is Aces. Kudos to you, Mike, and keep it up.If you decide to sign up, I hope Mike will service your property. He gets paid either way but wants to make sure you, as the client, are satisfied with the service he provided. A trait not always easy to find these days.Ill follow up with an update in few months regarding product performance.

Je
Review №76

Devarsha was very friendly and professional. He did a very thorough job and explained what he was doing (as I happened to be working outside during his visit). I’m very satisfied with the excellent service he provided.

Al
Review №77

Devarsha did an amazing job great personality did a very thorough job A++ keep up the good work best technician Ive had so far

Ch
Review №78

Sean Lowry,You are awesome, very knowledgeable and quick and efficient. This man was sweating until no end still work through the heat. This man is very patient about what he does and will not stop until the job is perfected.Those of you, whom may need pest control request Sean Lowry.

Be
Review №79

Justin did an amazing job looking at our house, looking at issue areas, and fixing them. He was very nice and understanding of what we were wanting to accomplish in our home! So glad to use them!

B
Review №80

Shawn L did an awesome job. Very responsive and treated everywhere we were having bug issues. Great Service!!

Ma
Review №81

William came out this morning. Super respectful and polite. Got what I wanted to treat treated and got the wasps (I am allergic to them) gone thankfully. Now I feel my kids can play outside and be a little safer. Hope they send William out everytime!!

Pe
Review №82

Justin and Victor were exceptional! The process was explained clearly and both employees were friendly and professional. I would recommend both the service itself, and these two awesome guys!

Ma
Review №83

Justin was here and sprayed inside and did the outside and did a marvelous Job and very kind person. I am totally excited to see the results. I highly recommend Justin.

ma
Review №84

Hello my name is Marvin.Today a guy by the name of David came and serviced our home and I tell you he hit every spot from the inside out and was also very informative with great service. For our quarterly follow up Hawx should send David our way.

Ka
Review №85

David came by and provided excellent service. Courteous, professional and took great care! Really appreciated him explaining everything.

Ma
Review №86

Chris M was very professional. He solved my bee problem without hesitation. I look forward to my next service. If you are looking for a good pest control guy look no further.

Da
Review №87

Marion Herrington was my tech. Cool guy, very professional, took great care of my house, good conversationalist. Should definitely be rewarded with a cold beer.

Ro
Review №88

Devarsha was very professional, cordial, efficient, and thorough. Devarsha made certain my wifes biggest concern, spiders, was addressed. Thank you Devarsha.

Le
Review №89

Knocked on door. He didn’t want to speak with the ring camera. He asked if I would come to my door, I said no. Then he said that they he was here to treat my property for pest control. I said no your are not. He then asked to speak to my husband.. I asked him to leave and he actually argued with me. I have called the local branch and made a formal complaint. I’m very close to reporting him to the local police. Again, I have the entire conversation on audio and video.The company would like to reach out to me I’d be more than happy to send them the video.This is your husband home is obnoxious...

W.
Review №90

Today was my 1st appointment with Hawks Pest control & my tech, JJ, was very personable. He also seems to really care about his job & was very thorough. I hope every service will be like this.I also hope to achieve better results than I did with my previous company. Time will tell & Ill post an update in a year or so. Thanks

Ra
Review №91

Devarsha was excellent. Best service we have received so far!

Pe
Review №92

The technician Marion was courteous, friendly, patient and very professional. He went above and beyond to explain the services he was providing, areas being treated and identification of insects in the area.Marion was a pleasure to work with!

Ch
Review №93

I would like to thank William Barnes for his service on today. He was awesome and did just as I needed him to do. I would definitely recommend him to do your service. For future services I would definitely like to request him

Sa
Review №94

Our serviceman, Devarsha Barrino was awesome. He was very attentive to my concerns and addressed them all!

Lu
Review №95

Greg was awesome! Very professional and extremely knowledgeable! Service was fantastic.

Pa
Review №96

David Coleman exceeded our expectations. He was very professional and friendly. We had some concerns with the charges and he reached out to the billing department to get a resolution. David took the time to answer all my questions. I appreciate it.

Mo
Review №97

Bevarsha was very helpful and got us all set. We havent seen pests since we started using Hawx. :) Great people and great performance.

Ma
Review №98

Justin is a very skilled technician who listened to my concerns and took care of my needs. He was very knowledgeable of his job and did a wonderful job with the service

Sc
Review №99

Justin was very professional and informative. Walked through everything he was going to do and then very thorough. He was on time to treat our home and that was very appreciated with our busy schedule.

Di
Review №100

This was our first time using this company and they were great. Justin did an awesome job. He was very knowledgeable and friendly to deal with. My house had alot of spider webs and I am so pleased to say we are web free. Thank you Justin you really did a great job. Would definitely recommend this company.

Information
54 Photos
100 Comments
4.7 Rating
  • Address:2818 Queen City Dr #A, Charlotte, NC 28208, United States
  • Site:http://www.hawxservices.com/
  • Phone:+1 704-768-0854
Categories
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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