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Herbal Spa & Nails
13521 Steelecroft Pkwy STE C, Charlotte, NC 28278, United States
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Review №1

My first time going was a good experience. My second time going(today) 9-18-21 was not. There policy is to wear a mask and wash your hands as soon as you walk in before you even sign in for services. And it also states no company just hanging around. Today I was totally disgusted. Sitting next to me and my fiancé was an older woman getting a pedicure not wanting to wear a mask. She then has two visitors come in WITHOUT masks on sat down in the 2 chairs next to her, proceeds to stay and talk for 20min. NO MASKS, didn’t wash their hands. Never put them on or was told to put them on. They leave and NO ONE even cleaned the chairs they sat in. When we brought it to the managers attention he made an excuse. Didn’t apologize or anything. Just said they were visiting there mom. Im done with businesses who don’t really care about there customers….

br
Review №2

Every time I go see Vivian I get at least 5 compliments on my nails each day. She is so nice and funny. All my nails stay on, where before at different nails salons, about half of my nails would be missing. They don’t skimp on cheap products and the prices are so reasonable! Check them out!!

Am
Review №3

I have had my nails done here with SNS several times with Hannah. Shes great! Listens to what I want and I always leave happy. The pedicures here are very relaxing too with clean equipment every time.

Ra
Review №4

Omg!!!!! Love this place! Let me just say Denny knows I what he does. He knows how to do a lot of designs that I wanted. They are quick and nicely done! PERIODT!

Ka
Review №5

Denny was very professional and detail oriented. He is friendly and do great job in a timely manner. I would come back.

Na
Review №6

Love them! Definitely recommend them for SNS. They don’t dip your fingers in where everyone dips, your natural nails can grow out, and the colors and service are great. I always go to Tommy but everyone has been super nice!

Jo
Review №7

I absolutely rave about this place. Ive been a frequent customer for about 4 years now going on 5. I will not let another tech even look at my nails. Denny is 1000%! He does whatever style i ask for, hes very detail oriented and he does a great job maintaining the health and strength of my nails. All the staff is extremely helpful and friendly. The atmosphere of the salon is super peaceful. 10 stars!!

my
Review №8

It was my first time getting my nails done EVER and this place was absolutely amazing! Tommy did an outstanding job making my nails gorgeous and look exactly how i wanted it. The place is beautiful and the prices are very reasonable and worth it!

Ar
Review №9

I recommend this place they are very good , Dennis he is the best for nails , he doing my nail for about 2 years and I m very happy. With his Services and the pedicure too.Great customer services they make you feel welcome.Thank you so much everybody .

Ma
Review №10

Denny is amazing-never doubt his skills. Very professional and responsive with appointments. He is the best in Charlotte. If you are looking for someone reliable professional with skills look no further!!

La
Review №11

Denny is an awesome nail tech who takes pride in his work. He always makes sure my nails look amazing every visit! I get gel and they definitely last until next visit. Check him out for your next nail appointment, you will be pleased.

Ja
Review №12

I had such a great experience at Herbal Spa. I have gone to many nail salons in the steel creek area and this is by far my favorite nail spot. Amy did my gel manicure and pedicure and she was so sweet and did a great job. I will definitely be returning.

Co
Review №13

I hate that I forgot the name of the gentleman that did my nails, however he did a WONDERFUL job. He took his time doing my full gel set and made it look wonderful. The picture attached is from a week later still looking amazing. (Thank you!) I definitely will be back soon!

Bi
Review №14

The woman who did my nails was so nice and the ambiance of the spa was also nice. I got a gel pedicure and within not even a week, I had already had whole toes with no polish on them. I’m about two weeks in and have almost no polish at all on my toes. Kind of upsetting because I know how long gel lasts especially on toes.

Ca
Review №15

Love this place! Theyre so gentle with my hands and always do a great job of making sure Im happy before I leave. Any request and they make it happen! Walkins dont wait long and appointments always get seated as soon as you get in. Ill be back for sure!

Th
Review №16

Highly recommend coming here! I’ve been working with Hanh for a couple months. She’s incredible. My nails always look amazing, the pedicures are flawless and she is above and beyond accommodating to my busy schedule. Not only that, but this place is so clean. One of the few places in the area that pours a separate container for dip nails.

tj
Review №17

I have finally found my nail salon! Denny, my Nail Tech, never disappoints! My nails are always done right every time I get them done! I highly recommend this salon. 😊

Ly
Review №18

Herbal Spa and Nails are the best. I am really picky about my nails and require that they look natural. Denny’s technique is exceptional and I am extremely satisfied with his service.

Ke
Review №19

Very nice and clean nail salon. I waited for a while but I had no appointment and it was Friday evening. Everyone was friendly and my pedicure was enjoyable and my nails look great at a reasonable price. Will be returning!

Ka
Review №20

Denny does an excellent job. Very professional, on time, very detail oriented. He is my go to every time

Ta
Review №21

I strongly recommend Denny for all your nail care needs if and when you come to Herbal Spa. He is very professional and knowledgeable with a little flare. Honestly the best in Charlotte ! Tell him Tay sent you 😉

ap
Review №22

Ive been going here for close to 2 years and they never disappoint! Denny is truly an artist. His work is absolutely stunning!! By far the best in Charlotte 🤩Everyone is super nice and always accommodating. You wont be disappointed coming to herbal nails

Ch
Review №23

Denny is the best nail technician in the Charlotte area. He does great nail designs also. He makes sure the customer is always happy with the colors, and designs. I highly recommend Denny!

Ol
Review №24

Denny is THE BEST. Only one I let do my nails! MUST book. 10/10 💕

Wh
Review №25

I always enjoy my visits at Herbal Spa & Nails! Owners are always very friendly and accommodating. I also love the seating. They’ve taken the proper measures to be safe during COVID

Sh
Review №26

The 1st time I went it was awesome, the 2nd time not so good but that may have been my fault I was the last client & I brought a +1 along. So Im not complaining

Le
Review №27

Great smile and fantastic service every time I came for two years already.

Da
Review №28

Just moved to the area and this is the first nail salon visited and I love it here. The staff is friendly and the vibe is very relaxing. I will most definitely be back.

Ka
Review №29

From the time I walked through the door to the time I left everyone was amazing. The staff was friendly, attentive and enjoyable. Both Ben and Emily were awesome. I will definitely be going back.

Lu
Review №30

I have had most of the nail technicians do my nails and they always do a good job. I always like to get designs or something different and they always take their time making them look pretty. This time I went and Vivian did my nails for the first time and she did an amazing job I love them. I wanted something different and she gave me a lot of options such as foil nails, matte nails, glitter nails so I decided to have a combination and I love how they turned out she did them so well!!! They also have a lot of colors and options for different nails at this place which is great.

Ir
Review №31

Didnt even last a week, worst nail job ever. Wont be coming back to this place as this is not the first time it has happened which I decided not to post. They usually do a better job on pedicures.

Ju
Review №32

This place is such a gem! Its small but efficient and the service is wonderful. Mary did my pedicure, and she was super detailed, efficient, and made great suggestions when I was picking out my colors. They adhere to Covid guidelines and I felt very safe the entire time. It was so relaxing. This is my new spot. Check them out!! I plan to go back next week for my manicures.

Ny
Review №33

A coworker recommended I come see Vivian and she did not disappoint me. Vivian gave me a full set and they lasted me almost 3 weeks. She was thorough, knowledgeable and helpful on my first visit. I will be definitely be coming here all the time!!!

Ka
Review №34

Staff is extremely professional and friendly. I always look forward to coming here! Hannah and Tommy are wonderful and treat with respect. Everyone here is. They always make jokes and make the experience worth it. My sister and I have been coming here for almost 3 years. I absolutely recommend this nail spa!!

St
Review №35

This place is amazing! Always clean and friendly staff. Book with Denny, he does an incredible job, my nails are perfect every time!

Je
Review №36

First time Ive been here. Very friendly Staff and excellent customer service! Danny did an Awesome job on my nails! Will be back soon, I highly recommend them! 💅💕

Ka
Review №37

I got a full set and they are beautiful!! I got Vivian and she did an amazing job! They were also very clean and made sure I loved my nails. Im very happy and I will return!

Je
Review №38

Denny at Herbal Nail Spa is magnificent!! He can do anything and everything you want for spectacular nails!! I highly highly recommend Denny and all the staff at Herbal Nail Spa for all of your mani/pedi needs! Give them a try! You will not regret it!!AMAZING NAILS AND SERVICE!!

Ky
Review №39

This is my second time at this shop. It is very cleanly and Hannah does an amazing job. She is professional and quick as well. You won’t be disappointed.

Al
Review №40

Denny and Vivian are the BEST in town hands down!! I’ve been going to them for 10+ years and I refuse to go anywhere else!

E
Review №41

The lady was in a rush and assumed i was getting clear because i’m a male… she also only did one top coat and no base coat if you’re a male getting any color go somewhere else

Ni
Review №42

I’ve been going to Denny for years, I love his service! All I have to do is show him a picture of what I want and he can duplicate it to a T! If you never gotten your nails done by Denny then I high recommend you to make your appointment NOW!!

La
Review №43

Come see Denny, he was amazing with everything very professional and down to earth. You will not be disappointed . I don’t do reviews but I had to for him❤️❤️

To
Review №44

They were extremely busy but made sure to accommodate each person that came in. I added several services to my initial session and they took care of it all. I will most certainly be back.

Sy
Review №45

Usually enjoy going to this place, but most recent visit was not a pleasant experience. I called to make an appointment just to have SNS removed. Showed up few minutes early and was ignored after initially being greeted and told to sign in. I finally had to leave after 45 minutes with zero acknowledgment. It would not have been a big deal if they had been busy.

Li
Review №46

Ladies come get your nails and peds at Herbal Spa. Denny is the Best in Charlotte. Ladies you will never be disappointed! He is Awesome!!

We
Review №47

This place is great! Ask for denny! He is meticulous and friendly! 😄

Ky
Review №48

I had a really nice experience there. The lady who did my nails is Vivian and she did an amazing job. She was really nice and she is fast and precise. I am happy with my nails.

Sa
Review №49

It’s a great place love it 🥰 my favorite lady Hannah she’s awesome.

T.
Review №50

I love this place ....Mrs. Vivian is a sweetheart❤️ and she does an awesome job. She makes you feel so beautiful. Mr. Denny does a wonderful job to. The whole staff is so nice and professional. I came to them after a 10 year relationship with another shop and I plan to stay. 😍

Da
Review №51

I went to this salon for the first time and it was Ahhh-mazing!!! I love the fact that they take covid very seriously by requiring hand washing immediately upon entering the salon, and they have the plastic partitions everywhere. Vivian took great care of my feet!! I got the organic pedicure and after an hour of pampering, I was in total heaven!! My new FAVORITE pedicure spa!!

di
Review №52

Love their work, very professional Denny is the Best!!!

Zh
Review №53

Denny was the best and gave me EXACTLY what I wanted. He was very polite and he was friendly ! Soon as I walked in he was ready and I love my set !!!!

He
Review №54

I have never been treated like this in my life. I wish I could give them a negative star. I walked in for the first time to get a gel manicure a week ago and they convinced me to get a more expensive polish that they said would last longer than a gel so I agreed. Less than a week later they had all cracked and chipped. When I went back in to see what they could do they treated me so disrespectfully. They made me sit around for an hour with acetone on my fingers then when I asked to speak to a manager to have them simply remove the work they did to my nails he threatened to call the police. I have never been treated so horribly at a business before. They made me leave with the surface of my nails all sanded off and refused to do anything about it.

sa
Review №55

Love this place. Danny is awesome!

Bl
Review №56

Denny is amazing. My nails always look great. He is quick as well.

M
Review №57

Great pedi and eyebrow waxing

Bi
Review №58

Hands down the best SnS & Pedicure I have ever had. Denny & his wife have gifted hands. They were clean, attentive, professional & perfectionist. Best tip I ever gave. Well deserved.

Ja
Review №59

Denny is the absolute best! He takes his time and always makes sure my nails come out perfect.

Pr
Review №60

Nice place. Busy today. Just make sure to watch for old polish being left on your nails.Update, day 1 after manicure. Kinda sloppy, will go anywhere else for repolish.

De
Review №61

Vivian is heaven sent!!! She is absolutely amazing. She is beyond talented. She is sweet and kind and super funny. I can appreciate all the precautions that they have put in place as well to make customers feel safe in their establishment during the pandemic.

Ja
Review №62

By far the best and most talented in town. Ask for Tommy or Mary

Sh
Review №63

The best salon Ive visited! Very clean and friendly staff. Im always satisfied with the service I receive

El
Review №64

I had a great time here! Needed a pamper day for myself after working a very tiring shift. It’s very clean and my technician was very sweet, helpful and honest. She helped me pick out what color would go well with my toes. I showed her my finger nails and we agreed that my polish would wear off from the work I do, and that i might be disappointed, so she recommended a top coat for me. I went with a matte top coat. Definitely will be back for future cleanings!

Je
Review №65

First off, they follow strict Covid regulations. They’re extremely clean! I was unhappy with the color I chose to begin with and the nail tech was amazing in being cooperative with me! Very nice and friendly. Will come again!

Pr
Review №66

10/10 recommend this place! I usually come and see Hannah. She is awesome! Very thorough and professional. She always make sure that as the customer, I am comfortable and pleased with my visit.

We
Review №67

Top notch service in an upscale environment provided by staff that are both knowledgeable and skilled.

Br
Review №68

Went in for a full set and pedi. Vivian was so kind and absolutely amazing! First time getting my nails done in 4 years and she was super sweet, professional, and patient with me! And the cleaning procedures and precautions made me feel safe and secure! You wont be disappointed!

kr
Review №69

Great experience! I definitely WILL BE BACK. Kayla did an amazing job on my pedi. Very fun conversations looking forward for my next appointment!

Pa
Review №70

This is the only place I go to get my nails done. I just text my nail tech (Hannah) and pop right in. Eveyone is very professional and friendly. They take care to use sanitized products and keep everything clean - which is my main priority. I love my girl Hannah :) but everyone there is friendly and talented. They have flexible hours which is perfect for my crazy schedule. I highly recommend them! Be sure to ask for Hannah!

Ja
Review №71

Amazing service. Very clean. They actually care about their customers.

to
Review №72

This salon is top quality and I strongly recommend that if you are looking for excellent service and quality nail care, you’ve got to check this place out! If you’re concerned about COVID-19 and want a compliant place for nail care, check them out! They followed anti infection protocols and the salon was immaculate! Shout out to Vivian who slayed my nails and Mary who brought my feet back to pre-COVID condition. If I could give them 10 stars, I would!

Sh
Review №73

Very clean professional establishment, this is the first nail spa I have been to in a long time and they were able to do my nails they way I requested them done. Officially my new nail spot :)

Xi
Review №74

I accompanied my friend Brittany R. yesterday while she got her nails done by Denny. Although I just sat back and watched, let me just say WOW! I wish I hadn’t already had my nails done back home in FL before we took this trip to Charlotte. He is so kind, warm, friendly and professional. His skills and experience is everything! I love how he pays attention to detail. I wish I could bring him back to FL with me. I will definitely come see him again when I return this summer! Keep being hard working and honest Denny! ❤️ See you next time!

An
Review №75

I had the most amazing experience in this salon! I called ahead to see if they had any availability on short notice and they had me come in immediately. I walked in and was immediately seated! No wait time. They are extremely hygienic. The technician explained to me what they were doing at each step for sanitary purposes. He asked for clarification with a photo regarding the shape of my nails when he wasnt entirely sure. I couldnt have been more happy to show him and he got it exactly right just by seeing it. I had dip power done and they made me my own cup to dip my nails in. I asked for a blend of two powders and they were extremely accommodating. I couldnt have asked for a better salon experience.

As
Review №76

I had a wonderful experience at Herbal Spa and Nail. The staff was friendly, funny, and diligent. They worked quickly and thoroughly. The environment was quiet and clean. I will be going back!

Hi
Review №77

Loved my experience here the cleaninless and professionalism is top notch ! I had Denny as my nail tech and he did such an excellent job I will make sure to come back !!

Am
Review №78

Danny and Vivian own the best nail spa in Charlotte NC! I have been a customer for years even when they was located in the mall. The atmosphere is wonderful! They remember every customer by name no what there likes and dislikes! They also specialize in waxing, lashes that last long even after washing your face and they also do facials! If you want a great experience I highly recommend them!

Al
Review №79

Awesome Nail salon. Friendly clean and and excellent staff. Always accommodating. I have probably gone to everyone in this salon and each one has done an excellent job on my nails and pedicure. Highly recommend Herbal Spa and Nails.

Ju
Review №80

Great space to enjoy well deserved rest, make sure you get some wine while at it and always ask for Ben and Emily they are the best

Pa
Review №81

Great service I have been a recurring customer of Vivians for almost 3 years and I always get the best treatment. Everyone there is great.

Me
Review №82

Herbal Nails and Spa is the best! As you Walk in you are greeted by the amazing nail techs. A Very welcoming environment with nice variety of music playing. Ive been coming here for a few months now and its always an outstanding experience. Denny does my nails all the time and I can honestly say hes the best nail Tech in Charlotte! Go give them a try, I promise you wont be disappointed.

So
Review №83

Absolutely love Hannah! She is up for whatever challenge I throw her way!! Best gel manicure I’ve ever gotten, no peeling, lasted three weeks. I could have gone longer, but they were too long.

Ne
Review №84

Great experience!!! Highly recommend Mrs. Vivian & Ms. Kayla!

An
Review №85

I absolutely love this spa and nail salon. I have been here at this establishment for a little over 7 months now and they never fail to disappoint me. Every person who works in the location makes you feel welcomed and are open to trying different styles as far as nail designs even if they havent done them before. Lets not to mention the decor in this place! Its surely breathtaking.This place is worth every dime spent.

Ja
Review №86

I love this place I am glad I looked at the reviews. Everyone is friendly and the pedicures are amazing and relaxing. I only went once to try it out since I was looking for a new place closer to home and work and this is it. This is my favorite nail salon to go to from now on. I even love the way my dip powder nails come out no lumps or bumps they are always even. I also love that they take their time with you so expect to not be rushed out. I have now gone multiple times over the past 2 months and I am never let down on my experience there. I love the people and the place.

Al
Review №87

Denny does really nice nails. I’ve been doing my nails for 10 years and this is the first time I’m in love with how it came out. Come and check the shop out. I promise you won’t regret it.

kr
Review №88

Denny is the absolute best nail tech!!! He is fast, thorough and very friendly. I highly recommend him for any nail service. Im a regular and faithful customer. I refuse to go anywhere else. 😊

Te
Review №89

Denny was great! He is the best at what he do.

Sh
Review №90

This place has really nice decor and Denny is great. He did an excellent job on my nails very knowledgeable as per him he was an instructor back in Michigan. Very nice music playing and didnt take long. Everyone was pleasant and he has great customer service. As this was my first time there I will be returning. Thanks Denny

Mo
Review №91

After trying 5 nail salons in the area, I started coming to Herbal. My nails always look amazing. Everyone is so friendly. All services are reasonably priced. Would definitely recommend!

Al
Review №92

Loved it!! Everything was great. Tina, Vivian, and Danny were so kind and made sure we were happy with everything. Everything I wanted and more. All three of us were very happy. Our nails look beautiful. And the environment is clean and relaxing

An
Review №93

I have known Vivian and Denny for over 5 years! Herbal nail Spa is the best! They accommodate your every need. Great place to come if your going to a party 🎈or having a wedding. 🎂Herbal nail spa has wedding and party packages to accommodate your needs! Also, after s long day sit back and enjoy a nice glass of wine. 🍷

El
Review №94

I came into this salon looking for someone new to try to do my nails. The place is great, everyone working there make you feel welcome. I usually go to Tommy, he does great job and always accommodates my schedule.

Br
Review №95

I love Denny! He always does an amazing job on my nails. He is friendly & funny. Denny always gets me in & out yet I never feel rushed. I get SNS once every 3 weeks every time he does my nails. They have wine too so it’s a win for me. Herbal Nail Spa has so many nail color options. The atmosphere is nice & welcoming as well. Stop in & check them out!

Me
Review №96

I absolutely LOVE Herbal Spa & Nails! I was referred by a friend when I changed jobs, the moment I stepped inside, I was treated like a queen. The service is very professional & relaxing... Very top of the line. My nail tech is Denny, who is very patient & takes pride in his work-as I am very hard to please! He is the best. And not to forget Vivian for your pedicures, waxes, & eyelashe installation.If you’re ever in the neighborhood & need this service. I highly recommend this place.

Ai
Review №97

I’m currently in town visiting and I needed my nails done badly! So I looked for a shop to visit and found Herbal Spa & Nails which I selected due to their high rating. They lived up to their rating! They greeted me as I walked in, my wait wasn’t long at all & Vivian my nail tech was excellent! I love my nails! The shop was clean, the decor was BEAUTIFUL, the atmosphere was just all around nice! Would return and definitely recommend!

To
Review №98

Awesome Awesome place!! The first time I went I met Hannah. She was so sweet and very educating. I tried the powder and simply fell in love. My nails looked awesome after. They lasted for more than a couple of weeks. When I went back I didn’t expect Hannah to remember my name... I walked in and got my nails done by Denny because Hannah wasn’t in yet. Hannah walked in.Denny passed me along to Hannah who then said “Hey Tori”..... I was so impressed. I work in the hospitality industry and I never felt so impressed with Hannah! So awesome and such a sweetheart. I highly recommend Herbal Spa & Nails. Go see Hannah!!!!

Mi
Review №99

Herbal Spa and Nails is the absolute best nail salon around! I went somewhere else and had my nails done due to the hour drive it takes me to go to Herbal spa and boy was that a mistake that I will never make again. I literally left in tears from the other salon (no name needed). Denny not only fit me in to his busy schedule but he did the most amazing transformation on my nails imaginable. I wish that I would have taken a before and after picture, I am simply in awe of how beautiful they look now. Thank you Denny and all of the staff at Herbal Spa and nails for everything ♥️

Co
Review №100

Honey, listen..I absolutely love this man!!!!!! Denny does such an excellent job at taking care of my needs and wants.I have a very tight schedule.... and he has ALWAYS met my needs (and Expectations).The atmosphere is always pleasant and friendly....The culture fostered here has been very warm and nurturing..The service menu is not too busy....The sanitation is on point...The hospitality is very welcoming..I also am a beauty professional... and I understand and respect the craft...I recommend Herbal Spa and Nails, Tellem@Karizmathestylist4u sent you!😘😘😘

Information
100 Photos
100 Comments
4.8 Rating
  • Address:13521 Steelecroft Pkwy STE C, Charlotte, NC 28278, United States
  • Site:https://m.facebook.com/herbalspa2017/
  • Phone:+1 704-817-8101
Categories
  • Nail salon
Working hours
  • Monday:11am–5pm
  • Tuesday:10am–7pm
  • Wednesday:Closed
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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