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Myler Automotive Repair, Inc.
1212 Parkland Ct, Champaign, IL 61821, United States
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Ga
Review №1

We had my brothers tow dolly towed to Myler Automotive on a Sunday. The next morning they told us they didnt do tires but they referred us to a tire shop then helped with installing the tire once we had it. They were professional and didnt charge us since we were traveling. Recommend them highly.

Pe
Review №2

I dropped off my truck to have a battery drain diagnosed. They found it and traced it back to an alternator that i installed 6 months prior. I can tell you from experience that finding that is an arduous process. Not only did they find it, but they offered to get it warranteed and replaced from the parts place that i bought it from.What a way to impress a first time customer. Way to go. That kind of diagnostic work and customer service is a rarity today. A1!

Ma
Review №3

I am so grateful to Myler and Linda for their assistance. We were driving through IL on our way home to GA when something (muffler?) flew off the car in front of us and we were forced to run it over. A few minutes later, we found ourself stranded on the side of the road over a huge puddle of transmission fluid. Having NO idea where to get towed to, we called Myler and spoke with Linda, who was incredibly helpful. She even recommended tow places for us, and after we told her which one the insurance had called for us, she spoke with her contacts there to arrange a speedy pickup. Our van was examined immediately upon arrival, while it was still on the truck and parts were ordered.We were pleased that parts arrived the next morning and we were back on our way by the next afternoon. Linda was so helpful while we were flustered, and even gave us her personal cell number so we could check in on progress. She also made sure to give us warranty info on the parts since she knew we werent local. If we were local, I would definitely use Myler again!

Ma
Review №4

Myler Automotive is awesome!!!! Lindy is very knowledgeable about the repairs and is super nice! They have handled all of our automotive issues with top notch quality and value! I highly recommend them!

Ti
Review №5

Took great care of me, very nice people!!

To
Review №6

Been my mechanic for over 25 years. Excellent service and reasonable prices. Very satisfied.

An
Review №7

I had them work on two different cars and the service was excellent both times! The estimates I received were either exact or only off by less than $10. The lady that answers the phone is the sweetest! And the work has been excellent. The thing that I like the most is that I dont feel any pressure from them to fix other things that are wrong with my car! And they are very reasonably priced as well. Both times their estimates have been on the low end of estimates that Google searches give.

Je
Review №8

Good fa.ily owned car repair shop

Ta
Review №9

Very nice and professional. They gave me suggestions on what needed to be repaired versus waiting. Im definitely making them my permanent mechanics and I recommend their business.

Ch
Review №10

We only take our vehicles to Myler for repairs. They are friendly honest and upfront. Any time we have ever had an issue they have always handled it right away. Highly recommend!

Kr
Review №11

Lindy and her team at Myler is the only shop I take our fleet of vehicles. She is honest, dependable, and always kind. Our boots on the ground would not be humming along so well without them. They also are super quick to get us in and get our vehicles done in a timely manner. We love our Myler Automotive Team!

No
Review №12

This place has horrible customer service and I wouldnt recommend anyone to come here.

Ro
Review №13

Seems like everything was repaired correctly

Co
Review №14

Fast service, nice owners, reasonable price. Not much more you can ask. Lower rated reviews are wack

Bi
Review №15

Repairs are done in a timely fashion and at a very competitive price. Brian and Lindy are very trustworthy which provides a comfort knowing that they have your best interest at heart. Highly recommend using Myler Automotive, youll be glad you did.

ma
Review №16

Love this place. Very honest mechanic.

Ti
Review №17

I have to leave a bad review about Mylers and I cannot recommend anyone to go there. This is the first time I went there and will be the last. I read someone elses review that was done 3 months ago and they said they were not charged for a diagnostic fee, so I question why they charged me 1 hour of labor for looking to see what was wrong, which was about $90. What happened was that the rear drive shaft came off, which then leaked all the transmission fluid out. So, the lady quoted me $1,960.89. I read another Google review that said they got charged $160 to replace a power steering pump, when other shops quoted $1,400 for the same job, and I know that is a multi hour job even for a pro. So the $1,960 broke down to $1,493.48 for the a new rear drive shaft and probably 5 quarts of trans. fluid and the rest labor and tax. They said nothing at all about changing the trans. oil filter, and this needs to be done when trans. oil is changed. I could probably have requested to have them do it, at another wildly marked up price probably, but seeing as they see themselves worth $90/hr., they should have known to at least talk about it during a trans. fluid fill. So the fluid I count that I can buy myself at $5/qt. ×5 is $25 and a new rear drive shaft for my model is $214.75 shipped free to my house. So their markup is between 6-7 times the cost of a part. I cant comment on their work because I did not elect to pay their extravagantly marked up price. But after getting the vehicle back, I examined the exterior and there was transmission oil all over the driver and passenger doors, which looked like someones hand smears. Also, the driver door had been banged really hard like on another car because there is a gouge of paint on the edge of the driver door missing along with other scratches on the side panels that were not there before taking it there. I know this because Im very particular about knowing the status of what scratches are in which places and I know that these are new damaged areas.

Mi
Review №18

Friendly and very good.

Ty
Review №19

Very appreciative of free diagnosis and quote. Decided to have repair completed here for much lower price than other local repair shops Ive done business with. Staff was very professional and courteous. I was able to speak on the phone with the mechanic who worked on my car to know exactly what they did.

De
Review №20

The reason I give this bad review is because they nearly charged me $1000 for a brake repair for my car which is valued within the same ball park. Since my car was towed by AAA to this shop and had no prior experience repairing the car, I didn’t have qualms with the tow driver driving it to Mylers. The lady behind the counter comes off as rude and was like 1000 is reasonable for all the work which is needed and not to trust others... a simple google search showed me that the parts required don’t come even close to 1000 even when doubled. I thought this was sketchy and had it towed to another shop nearby. They gave me the same exact diagnosis and charged me 600.Even with the additional fees of having it towed from Myler to the new shop, and the additional diagnosis charges by Myler, it is still more than 250 cheaper!! I feel cheated and lied to.. super not cool :(

Ja
Review №21

Although we found out through them that our car basically turned into a lemon that shouldnt drive anymore, they were so so kind to us. Absolute incredible customer service and were genuinely wonderful. Be sure to ask for Lindy, because she is an angel.

Sh
Review №22

I am very selective of 5-Star reviews but this place earns it!Myler Automotive is the only place I take my vehicles to. They have always been honest and open in the communication. Nobody likes to hear when there are major repairs required but it happens.Here I do not ever worry they are trying to over charge. On a few occasions, Ive taken my car here expecting a large bill only to find out it was a very minor repair.If possible I would definitely recommend calling to make a reservation but if that is not possible, make arrangements to get your vehicle there and they will get to it as quickly as they can.

Ha
Review №23

Ive been to a lot of car repair places before, but I have had the best experiences with Myler Automotive. They are attentive to the needs of the client. They deliver what they say they will. Their punctuality is impressive. They are most definitely my go to for all my car repairs.

Cr
Review №24

I would steer clear of this place. They charged me almost twice the going rate for brake repairs and when I asked for an itemized bill that would explain the high cost, they refused to provide one.

Ta
Review №25

I am writing this review to complement on the trustworthy work they performed. I came to this shop to replace several brake parts as was recommended by the dealership for my foreign made car. I was advised to have an inspection first to verify this plan. My car was checked on the same day and nothing wrong was detected that needed to be changed to drive safely. They addressed all of my concerns in detail. I would not hesitate to recommend this auto shop for their services. I believe they have a good work ethic.

Er
Review №26

Good and reliable place for car repairs. It is done in a timely manner. Very Good Place to take your car for repairs.

Ri
Review №27

Flat out the most honest and outstanding workmanship.

Co
Review №28

I had my car towed in after noticing a fuel leak. They were welcoming and said they were busy but could take it in, but didnt say when they would look at it when I asked. (Didnt have much of a choice so I left with the intent to check back.)I called a week and 2 weeks later, each time only being told they would get to it as soon as they could, no estimate when asked. Week 3 I called (ready to have my car towed somewhere else at this point) and the man said he would check where I was on the schedule, then said Id know the fix by that afternoon. Sure enough once they looked into it they could make the repair and I drove off the lot by the end of the day.The service itself was fast and the lady was apologetic when I went in, but the lack of information during the wait was not helpful. I would recommend them for scheduled servicing and less so for sudden repairs (even minor).

Ji
Review №29

Good work at a fair price.

Ma
Review №30

Broke down and stranded, we called Myler as they had high reviews. The man we talked to was arrogant and would not make an appointment to look at our car. He told us it would be two weeks! We had AAA tow our car to another high rated repair shop who quickly and courtiously took care of us.

Bo
Review №31

We have been very happy with Myler Auto helping us with both of our cars. Very friendly, helpful and professional. They really know their stuff and dont try to rip you off or pressure you for additional services. VERY pleased we found them!

An
Review №32

I find this quote from their web page laughable We are widely known for our honest reputation and quality service. I was treated dishonestly and was ripped off! I went in for something routine and what do you know, they found something that was leaking that cost $750. I had them fix it. I was back 18 months later for another routine job, I believe it was to recharge the A/C. Guess what, they found the exact same leak for $750. I said to Steve, didnt I have this problem before and had it fixed before?. He looked up my records and sure enough, id had it done before. He commented that I had a good memory. I commented that $750 isnt easy to forget. He said something like if you should choose to come back. He and I both knew that I was never coming back. And Ive never been back. I now have an honest mechanic. Oh and what was supposed to happen if I didnt fix the leak never happened. and I had my new mechanic check and he found no leaks. I have to wonder if the first leak was real or fake.

Wo
Review №33

The lady on the phone was very rude and cutting me off when I was trying to speak and explain the issues I was having with my truck. Get a better customer service lady that picks up the phone and listens.

Ja
Review №34

Great staff and amazing service.

Ch
Review №35

Poor Communication

Te
Review №36

Great service at a good price and they definitely check everything

Ja
Review №37

Honest, quick service, fair pricing! Got me back on the road in 1 day when expected a week! Will return for future repairs!

Co
Review №38

Honest, professional and qualified service technicians.

Da
Review №39

First and foremost some of the employees are very friendly people. That being said I got a call saying that my car was fixed and ready to go, but upon getting there found my car to still be dead. Theyll get the job done, but if you have time constraints or want to know whats wrong eith your vehicle specifically go somewhere else.

We
Review №40

I had really messed my car up due to a lack of maintenence. I had taken it to 3 other places before finally finding Myler.They were easily the best repair shop Ive ever been to; when I got there I was assured that whatever the problem was, they would find it and I wouldnt be sent somewhere else as I had previously. They discovered the problem quickly and even had a technician explain everything to me.When I got my car back after the entire turbo being replaced I was amazed. My car is perfect again and even though it was my own fault they treated me with the upmost respect.Will recommend them to everyone and my friend and I would never go anywhere else!Thank you Myler Auto!

Ni
Review №41

First, Im posting this on my fiancés Google account since I do not have one but I had to post a review for this business. The power steering went out on our van. We took it in to another repair shop and were quoted $900.00 - $1400.00. As a young couple we dont have access to that kind of money. We decided to take it in to Myler and get a second opinion. They completed the repairs for $160 and gave me a discount since I was a first time client. Needless to say we were. We now have two working cars and dont have to struggle to get to work and school every day. They could have told us we needed a slew of other repairs and we would have believed them, but instead they just fixed what needed to be fixed and got my van up and running.Incredibly knowledgeable and helpful, I will be bringing my vehicles there for any problems in the future.

An
Review №42

Ive received WONDERFUL service at Myler each time Ive been there!

Na
Review №43

Lindy is great! We send our company fleet here they do a great job!

Da
Review №44

Our daughter was coming home, her freshman year in college, on her first trip back for Thanksgiving. After experiencing RPM flair, she stopped in Champaign. After doing some internet research, we had her pull in here. They were kind, compassionate and very professional, working her in and helping her get back on the road. Cant tell you what it means to have them be as good to our homesick daughter as they were. Thanks to everyone at Myler.

Ri
Review №45

I was recommended Mylers by a friend a while ago. After wasting a lot of money in big-name shops, I decided to try out this family owned business. Ive been taking my cars there since about 2008. A 1992 Honda Accord and after that one was gone, a Suzuki Grand Vitara 1999. They have proved to be loyal, honest and very responsible people. Steve, Lindy and Brian and the rest of the staff are very attentive and I have never felt I am been oversold or taken advantage of. Coming from Puerto Rico to live in the Midwest it was always a big concern for me to find reliable and genuinely honest people to trust and to go to with questions, expecting a truthful answer. Simply put, I recommend these folks!

Ma
Review №46

The owners of Myler Automotive are fair and honest people.

Ti
Review №47

Went in to have them look at csr that had some poblems. They told engine is bad and needed a new one. No price to repair was given to me and they charged me $100 just to look at car. Never told me upfront about the $100. I did expect to pay something but jot even close to bill. Also over heard guy in office totally BS~ing a guy about why his rotors needed to be replaced again just had it done year before. I almost laughed out loud. Never take your car there unless you want to be ripped off.

Za
Review №48

Quick, quality, friendly service!

Information
5 Photos
48 Comments
4.1 Rating
  • Address:1212 Parkland Ct, Champaign, IL 61821, United States
  • Site:http://mylerautomotive.com/
  • Phone:+1 217-359-0798
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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