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The Jewelry Center
348 N Pine St, Burlington, WI 53105, United States
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Do
Review №1

Fantastic place, amazing staff, beautiful rings!They were able to take a stone out of my great grandmothers ring and transition it into a beautiful setting for my soon to be fiancée, they were quick to answer any and all our our questions. Times that they did not have an answer they found it and called us up right away, from start to finish it was a smooth experience! Highly recommended them to anyone!!

Bi
Review №2

This service is awesome. I dealt with Joe, who by the way is missing from staff pictures, anyway he was great. Problems with my watch were not an easy fix, but he got it done expeditiously.I would highly recommend The Jewelry Center.Thanks JoeBill Uhlan

Ju
Review №3

Amazing staff! Super friendly and pays attention to details. Highly recommend. They fixed my old ring and replaced diamonds and you cant even see where the new ones are placed.

Al
Review №4

Very high quality work. I had my wedding and engagement ring soldered and engagement ring fixed up. It looked stunning!

Je
Review №5

Just picking up a ring that lot a stone. As Always great people and helpful

Am
Review №6

Great service. Knowledgeable staff. I would highly recommend. Cheap watch batteries.

Ti
Review №7

John was very helpful and friendly. We went to many other stores and did not receive any where near the amazing treatment we did at The Jewelry Center. I would recommend contacting them for any Jewelry needs. Such a great experience from the first visit to picking up the item!

A
Review №8

My metal watch band became disconnected from the watch so I went in to the store to get it fixed. The watch repairman had left for the day, but the woman who helped me took the watch to the back of the store and fixed it in less than a minute, and did not charge me for the repair! I will definitely come back when I need to have the battery replaced.

Sh
Review №9

Excellent gold smith work. Puzzle ring soldered together. Added links and charms to bracelet. Reasonably priced. Personalized service. Definitely recommend.

Tr
Review №10

I cant say enough about this jeweler, professional, friendly, helpful, knowledge, and reasonable.Was nice to work with John and Christine on getting my wedding set fixed. most importantly you will never feel pushed into a purchase or to make decisions, they listen to their customers and are honest and want the customers to understand and be happy, they take the time with the customers.

Te
Review №11

I brought my Engagement ring, which was purchased elsewhere, in for an insurance appraisal. The entire staff was friendly and helpful. The cost was very reasonable. It was estimated for a 2 day pickup, but they called the next day and said it was ready. I went in to pick it up and was again greeted immediately by friendly staff. I will definitely return with any future business/jewelry needs!

Le
Review №12

The staff were so polite and helpful. I got my watch battery replaced and my wedding set repaired. The repair was spur of the moment but very reasonable. Their selection is incredible and I found the perfect fathers day gift for my husband there.

ba
Review №13

People are great very helpful especially Christine

Cy
Review №14

I love this place! Everyone I’ve ever had contact with has been super nice. Just went in to get a new watch battery, but couldn’t resist checking out a couple of pieces. Had so much fun. I’ll be back!

Ca
Review №15

I have been going to The Jewelry Center (Ides) as it was called way back when, for many years. Theyve helped me with several items, from repairs, to creating something special. I trust them with any and everything I have. I had an antique ring from my mother who had passed. They helped me reconfigure it, and handled it with care. As they did with all of my transactions.

A
Review №16

The Jewelry Center in Burlington is wonderful. My watch crystal was replaced well before the promised date and the customer service from John and Christine was impressive.

an
Review №17

Great service, beautiful jewelry, great prices! Ill be going back

Sa
Review №18

I dropped of my ring to get fixed since the resizing didnt take the first time and the solder broke (different jeweler). They were super friendly and very quick! Had my ring all fixed up within 6 days of dropping it off. Love to shop and use local services, will be back if I need more jewelry fixed up.

Je
Review №19

Awesome experience. These folks do it right.I decided not to purchase my jewelry online so I put on the mask and went into the store. What a great idea! They helped me find the perfect necklace and they Christmas wrapped it for me.Ill be happy to present my gift this year. It looks so beautiful!

Jo
Review №20

I special ordered a necklace from the Burlington Jewelry Center and was very happy with the service. Jean showed me many options to choose from and helped me pick out exactly what I wanted. The necklace arrived quicker than expected and is beautiful. I highly recommend The Jewelry Center for all your jewelry needs. And ask for Jean!

Je
Review №21

Received wonderful and gracious service from Jean. Had a ring resized, and they are working on my wedding set. Will bring all my future business here.

Do
Review №22

Pleasant and quick service. I would use again.

Mi
Review №23

About 6 months ago, I took some jewelry in to TJC to see if any of it was real. They let me know that one of the rings, which I got from my great aunt, was real gold & had a real diamond. I found the perfect band that I wanted, and Jean took note of it! I told my boyfriend that I found one I loved. He went up to TJC & got the exact ring, and they put the diamond from my great aunts ring in the new band. They also put a fake diamond into the gold band, so that I could still wear it if I wanted to! 10/10 recommend them!

Kr
Review №24

This was a very personal experience! I am happy with the money clip I ordered for my sons birthday--it arrived before I thought it would and Christine walked me through the ordering process over the phone. Thank you!

Co
Review №25

This was my first visit here. I brought in my necklace to have two bails attached (I supplied the bails they used). So this was a labor only job. And I was Charged $62. So I feel very over charged and won’t be returning.

Na
Review №26

Wonderful, friendly staff! Had 5 watch batteries replaced and my wedding band set cleaned in under 15 min! So awesome! Thank you!!!Just had my wedding set repaired and appraised! Beautiful work and so timely! Also working on designing a college graduation gift!Having fun with Jean working on how it will look!Jean, Christine and John are awesome!

Br
Review №27

Great place lots of selections people inside are very nice

Ch
Review №28

Everyone very kind and helpful. Really enjoy stopping in there.

Na
Review №29

Was my first time here and they treated me and my kids like we knew each other for years. Felt very comfortable and had a great mothers day gift buying experience.

Su
Review №30

I recently had my weddings rings enlarged. I was pleased to know that my rings would stay in the store and that the work would be done on-site. This was relief, knowing that my rings would not be shipped elsewhere to get the work done. This store did a wonderful job. My rings came back looking beautiful. I love the vibe in the store—reminds me of vintage retail stores were customers felt so welcome. The people who work there are very friendly. I will be a return customer.

Sa
Review №31

I just moved to the area and The Jewelry Center came highly recommended.The staff is friendly and so easy to do business with. They resized my wedding rings and after 2 years I am finally wearing them! We will be returning to purchase a ring for hubby since he lost his.

Ma
Review №32

Excellent place to do business !! Friendly, efficient, inexpensive.....Highly recommend!!!

Pa
Review №33

They are so wonderful every time I stop in. So helpful and attentive!

To
Review №34

We purchased a replacement wedding ring for myself and a ring for my wife. I also sold an old gold necklace. Very helpful, friendly, patient, and knowledgeable employees. While we looked at rings they cleaned all of our jewerly. Fair prices and the roses and chocolate were an unexpected treat. The variety offered was extendive, including resale items at even better prices. We will definitely be back!

Ca
Review №35

Awesome service at a very reasonable price. I won’t risk having my watch damaged by department store jewelry counter rookies ever again. I highly recommend this shop.

Tr
Review №36

I needed some batteries replaced in my watches. They were quick and much less expensive than most places. The employees were polite and knowledgeable. My only issues was that neither employee wore a mask. I would think for their safety, they should be.

Ja
Review №37

Great customer service and very friendly. I needed a watch battery and a band replaced. They did it right away very fast and inexpensive. I browsed while waiting. Beautiful jewelry. You will be impressed.

Al
Review №38

So happy I decided to stop in this store. Very friendlyand helpful staff! Very happy with my ring they sized and cleaned for me. I will definitely go back for future purchases and spread the word!

Au
Review №39

Great service, suggestions and affordable product.

Ro
Review №40

The Jewelry Center is a local shop that Ive taken all my business to for years including making my wifes wedding ring that I designed and drew myself. Very professional, personal and welcoming. I highly recommend them to anyone searching for an awesome jewelry experience.

Co
Review №41

Always a pleasant experience, very nice folks

An
Review №42

I have visited this place twice now and each time I was greeted with a smiling face and had great conversations with the employees! They helped me fit my watch because it was a little too big on the wrist, and so quick too. Very clean and welcoming area, definitely recommend coming here!

Ja
Review №43

Updating 9/17/21....Continuously, John and his stellar team never ceases to deliver the ultimate customer service! They are friendly and professional and are awesome! I LOVE this store! PLEASE never hesitate to stop in! They take a personal approach to each person who visits them and loyally treat each customer as a friend!

An
Review №44

Fixed my Bulova watch. Then put a new battery in when I was so late picking it up that it died. Excellent customer service and great employees

Di
Review №45

We stopped in the Burlington store to see if a watch band could be made smaller for my tiny elderly mother-in-law. They took care of it quickly and refused to take payment. So very kind. We will definitely be back.

Te
Review №46

Fantastic fast and courteous service! I couldnt have been more satisfied.

Lo
Review №47

Hometown friendly business they do beautiful work honest and trustworthy ive been back a few times now Ive had watch batteries replaced while I waited for several watches for my family members and Ive had jewelry repair a couple timesThank you for your quality workmanship and quick and friendly service L Smith

Re
Review №48

Always friendly and attentive to detail.

Gr
Review №49

Our go-to business for anything jewelry or time piece-related. Always great service, whether it’s purchasing an item from their great selection, or having an existing piece serviced.

Na
Review №50

Very happy with my ring I had made from my mothers wedding ring, friendly customer service

Th
Review №51

Friendly people I can trust with my jewelry. Thank You.

Mi
Review №52

Great service better people we will be back!

As
Review №53

I lost a stone in my ring and took it to the Jewelry Center for replacement. They were fast professional, and friendly service

Te
Review №54

The store was beautiful and clean, and the staff was incredibly friendly and professional. Their service was great. I would trust them for any jewelry purchases or repairs.

Ke
Review №55

Great selection. Friendly staff!! The only jeweler we go to!!

An
Review №56

Even tho we only went in for batteries to be replaced in our watches we enjoyed our time getting to chat w Christine, a salesperson. A small town kinda store w beautiful pieces.

Da
Review №57

I had a necklace repaired, a new stone set in a ring, and a watch repaired. There was an issue with the watch repair and I was really pleased with how it was handled. The Jewelry Center exceeded my expectations in every way!

We
Review №58

Awesome service and fantastic selection! ♥️

Ke
Review №59

Very nice customer service! Look the selection! Thank you!!

Lo
Review №60

I am very pleased with my ring . They did an excellent job resizing my wedding ring in a very timely manner . Great customer service.

rh
Review №61

Jean has given my family and friends excellent service for over 29 years! Always friendly and welcoming and very knowledgeable .

Ma
Review №62

Had repair done on wifes wedding ring they did an excellent job it looks brand new and very reasonable.

Ma
Review №63

I definitely spent more than I intended to, but the people that helped me decide which piece to buy my daughter as a graduation gift were so kind and so patient and helpful with figuring out my purchase. Its a simple necklace, but we both love it!! Thank you to everyone at The Jewelry Center!

Ed
Review №64

They resized a necklace no charge. Great customer followup.

Su
Review №65

Needed a wedding ring 💍 sized for a funneral they had no problem doing it a short notice did extensive repair ring looked like it did 69 yrs ago very happy and pleased with them

Be
Review №66

Great customer service and workmanship

Sa
Review №67

Today and had my third visit to this store and they are so helpful and kind. Never pressuring you. Ive had the best experience with them time after time. They are so helpful and quick with repairs.

Ar
Review №68

Friendly staff and amazingly beautiful inventory!

La
Review №69

My ring set got damaged while at a baseball game this summer. I stopped in to see how much and how long it would take to repair it. I was pleasantly surprised that it was a fast and easy fix and it was done within minutes. The staff was very friendly, helpful and kind. I was browsing their store while I waited and there are so many beautiful items. Will definitely recommend them to everyone and look forward to doing more business with them in the future.

Mi
Review №70

Great selection of jewelry and the service is outstanding! I will go here for all my jewelry needs!

Tr
Review №71

Absolutely excellent service. They went above and beyond to make sure I got a superb personalized item in a very time restricted schedule. I will be returning.

Jo
Review №72

Needed a gift for a coworker and found exactly what I was looking for. Service was exceptional! Definitely will be back to find something for my wife.

Na
Review №73

I took in a stone that I had inherited, to have it set in a ring. It had been my grandmothers engagement ring. My mom then had it set into a pendant. Now I have it set into a ring that I think would please them both. A custom setting was far beyond what I could afford, but Nichole was so helpful! I knew what style of setting I wanted and she took the time to find it for me and at a price I could manage. I absolutely love my ring! All thanks to Nichole! Great people and service!!!

Ry
Review №74

Wow! I moved to the area a few years back. Wish I would have found this place sooner. John is very honest and fair and everyone is the there is always friendly. Definitely will be using them for our watch and jewelry needs! Keep up the great work!

Am
Review №75

Great place to have your watch battery replaced. Fast east and inexpensive!!

Li
Review №76

Great customer service, have had my watch batteries replaced and 2 necklaces fixed. I received them back quickly!

Co
Review №77

The people that work at this jewelry store or fabulous! They really know what they are talking about and very personable!

Su
Review №78

Helpful, friendly and great customer service.

Ri
Review №79

Came in to get suggestions on a necklace that had my doggies initials on it. The 2 ladies came up with a wonderful idea to solve my problem. I was at the store for about 15 minutes and had a great time with them. We laughed so much my stomach was aching. I wish more retailers would make you feel this much at home.

Mo
Review №80

Very friendly and super quick service. I would highly recommend The Jewelry Center.

Be
Review №81

Brought in a earring to get fixed & wound up buying beautiful pair of diamond earrings! Very good selection of jewelry for a small town, was very surprised! Staff is very knowledgeable, friendly & courteous! Will help you decide which earrings are best for you if your debating on which ones to buy, just like me! If you give this jewelry store your business, you wont be disappointed!

Ru
Review №82

Very helpful

Sa
Review №83

Had my engagement ring for 49 years and didn’t want to get rid of my original setting. By adding 2 more stones and several little ones it has enhanced the original diamond and setting. Absolutely gorgeous!! They cleaned up the wedding and anniversary band too. Almost feel like a new bride. It brought tears to my eyes!

Li
Review №84

I had a great experience at the Burlington Jewelry Center. The staff were extremely helpful and friendly. They helped me with a very old ring. I couldn’t be happier!

Pr
Review №85

Very friendly also good at repairing watches very efficient.

Do
Review №86

My wedding ring needed resizing after taking it off for a procedure and not able to get it back on. The Jewelry Center staff were very helpful in picking the new size and the ring fits perfectly. Its also so shiny now. They did a great job in less time than expected.

Be
Review №87

I love stopping by their store. They have such beautiful jewelry and their employees are always welcoming and friendly. I highly recommend visiting The Jewelry Center when looking for something special to buy!

As
Review №88

I have worked with this jewelry on two separate occasions and both times I couldn’t have been happier. They are honest caring people who do amazing work!

An
Review №89

Great service and wonderful collection of jewelry. Ive looked for months trying to find a wedding band to match my engagement ring and I couldnt find one that I really loved until I came here. The gentleman helping us gave me the time and patience to find the perfect ring. He made a few suggestions but for the most part, he let me look which was exactly what I wanted. He didnt try to sell anything and really made it clear that he wanted me to find the ring that I loved most, not the most expensive. Absolutely wonderful!

Er
Review №90

Used them for appraisals and received a professional job. There was a slight issue with one appraisal and it was corrected quickly and smoothly. Many times the best measure of a business is how problems are handled. I woul happily do business here again!

Ga
Review №91

I got my ring resized and they had it done within a couple days. The workers were extremely sweet and helpful!!

Ma
Review №92

Friendly staff and repair service was fast! Thank you!

Je
Review №93

This is an old school place which means they help you immediately the moment you walk in the door. The bill is always much less than anywhere else and high quality is what you get.

Ja
Review №94

I have always been very pleased with the service I have gotten here and they have done a beautiful job on anything that I have taken in to them or ordered from them.. Nice people to work with also.

Ch
Review №95

Very nice people. Fast service. Ring is perfect!

Rh
Review №96

Just picked up my mothers ring. They sized it and added diamonds to it. It was completed when they said it would be. More importantly, they did amazing work. I wore it for the first time in a long time to a Christmas party last night and got many compliments on it. Highly recommend The Jewelry Center.

Je
Review №97

Very friendly staff

Ma
Review №98

Very friendly and up front about my purchase. There was no charge to size the ring I bought my girlfriend, and they even changed her watch battery for fee. Excellent!

Br
Review №99

Was very happy to find this store does jewelry and watch repairs right in the store. Most places I have talked too ship them out to be repaired. The service was faster than I expected and very reasonably priced. I will be back, and would highly recommend to others.

Ka
Review №100

I’ve always went to Ides when they were still in business. They were great to work with. The jewelry store was outstanding. They are true professionals however down to earth. I would recommend them to anyone I know

Information
33 Photos
100 Comments
5 Rating
  • Address:348 N Pine St, Burlington, WI 53105, United States
  • Site:https://www.shoptjc.com/
  • Phone:+1 262-763-8685
Categories
  • Jewelry repair service
  • Diamond dealer
  • Goldsmith
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:10am–5:30pm
  • Tuesday:10am–5:30pm
  • Wednesday:10am–5:30pm
  • Thursday:10am–5:30pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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