Dont bother. They have no inventory. I was told I could be put on a four month waiting list. Right...I saw a couple cars of the model I was interested in. The had one on the show floor. But, they had nothing for me to test drive. So I left with barely a goodbye. Not even a Can I call you when one comes in. Too many customers, not enough cars.

I had a great experience here. The buying experience was smooth and easy. I got a great car at a great price, especially with the market as crazy as it is these days. Im very happy with the whole process and will definitely visit Luther dealerships in the future!

UPDATE: I’m giving two stars back, purely because of the Manager of this location. Dan, unlike the other people I interacted with, was very kind and eager to hear me out. He didn’t try to make excuses for his staff, and instead was understanding and fair, given the circumstances of this particular experience. I’m still hesitant to take my car back to this location, because I was definitely taken advantage of by the staff, but, as someone with a decade of costumer service under their belt, I appreciate when someone goes out of their way to make an unpleasant situation better. Thank you, Dan. They are lucky to have you.ORIGINAL POST: I wish I could give this experience 0 stars. I went in for a routine check-up. Was asked to do a factory package instead, which is priced x 10 my original inquiry. Great. Fine. Next Im told a few parts need attention and replacements. I asked the price and was told over and over again it wont be more than 700. Okay, this is super expensive, but if its for the health of my car, go ahead.I had to leave the maintenance area (what was supposed to take 2 hours max was now taking 5) and asked my boyfriend to check out my car when it is ready. When he checked out my bill was $1,120. This is absolutely unacceptable service and incredibly sleazy. At every point I asked the service representative to update the total price. Several times. I was given a quote that never exceeded $700. I am absolutely FURIOUS. Had I known the bottom price I would have NEVER continued with their service. This is a cheap, sleazy, and dishonorable way to conduct business. Shame on you Luther Kia of Bloomington. Id rather waive my warranty and go with local businesses than ever bring my car to you. You can be absolutely certain I will warn others about the way you conduct your business.

Best experience with the guys who helped me looking for my next car. Im definitely coming back to buy the car and I appreciate the great service. 👍 He speak Spanish!

This is a fine dealership, but their service department is impossible to schedule. They are always scheduling weeks out and never available for short-notice or walk-ins. If you prefer buying where you will ultimately service your vehicle, this dealership-service group isnt worth the hassle.

Jeff in service without a doubt is one of the BEST service writers I have ever had the privilege of working with. Accurate assessment of needed service and advice concerning future needs for my KIA Optima. Would Highly recommend to anyone looking for honest and fair service. Thanks Jeff.

Update - Manager reached out in a very genuine fashion to explain the situation and tell me the steps the are, and have been; taking to fix it. Based on this I feel they deserve 5 stars.Classic bait and switch you would expect from a car dealership. Shows vehicles in their online inventory that are already reserved for customers. Goes as far as to let you apply for credit online only to have a sales rep reach out to tell you it isnt available, meanwhile trying to cross sell you on whatever they actually have in stock. Save your time and go through an online dealership like Carvana, they actually shoot you straight and can fulfill your requested if it is listed in their inventory.

This dealership is fantastic! Previously we had purchased two vehicles from Jeff Belzers but we were never very happy with the service; what a difference at Luther! Mike in sales was fantastic, and it was truly a pleasure to work with him. We never felt pressure and there were no car salesman vibes which was great! Later we worked with Jeremy in finance who was equally great and quite fun to work with. My wife and I have never had that much fun buying a car. I dont think you can go wrong doing business with these guys!

We received wonderful customer service from Madison at Luther Kia of Bloomington. She was extremely responsive and readily available as we managed a major repair through Kia. Madison was very pleasant and helpful during all of our phone calls. She regularly provided updates about the possible timelines and steps along the way with such a repair. She additionally was flexible and assisted us in obtaining a rental from Kia that worked with our schedule. Madison provided fabulous service, and we hope to work with her again at Luther Kia of Bloomington. I would highly recommend this Kia dealership and service center. Ask for Madison!

Wonderful first time new car buying experience. I worked with Chris and he was very patient, friendly, and kind. I had been shopping around for months tirelessly, and found the perfect car for me, a Kia Niro. Chris made sure that I could get the right trim and features I wanted, and the process was seamless.I’d highly recommend this dealership, it’s a no hassle, friendly, and fun experience!

I must admit I never take the time out to post reviews. Shame on me. Credit should always be given when due. I have had nothing but a great experience with Kia Bloomington starting from “Hello this is Jeff from Kia Bloomington and I’m here to help you”. Not only is he helping me he is literally holding my hand through this process. Just great friendly service all the way around. I could go on and on. I think you get the point. If you want great quality friendly, caring service I would definitely recommend Kia Bloomington. Love you guys!!

Do yourself a favor and go here for service or sales. They took care of me and made things right -- when I was having issues with another Kia in town. Jeff - in service is fantastic! Thanks again Luther Kia, you have a customer for life!

Mike Lipke took a lot of care helping us find the right car for our daughter. He is very knowledgeable and patient. We drove a variety of cars to find the right fit and level of technology-there was a wide variety to choose from which helped us a lot. We felt welcome and appreciated throughout our process. Thank you for a great experience and a solid car for our college student.

This week I purchased my first car! Mike was incredibly helpful and friendly. Not only did Mike go out of his way to help me find the perfect car he was also extraordinarily kind! Kia completely changed my view of what buying a car is like! I can’t say thank you enough to the team of hard workers at Kia Bloomington. If you need a new car this is your place! I couldn’t be happier with my purchase/my overall experience!

I have had a turbo replaced followed 5k miles later by turbo and engine. I was thinking ok I have a new Sportage at 35k. No turns out we could not turn the car off. No seriously, had to put it in gear and foot on brake push ignition button. They could not find issue and replaced wiring harness. I have had issues with monitor ever since. Called GM multiple times No response.

Great place to buy a car!!Most of the staff was very helpful and friendly

Bought a used car from a one Mr Dan Dingman. Was told everything was a.o.k and good to go on it, wanna tell me why the tranny went out 2 weeks after having it and being told there isnt anything they could do for me

Edin was great to work with! He made our buying experience as seamless as possible and kept us up to date throughout the entire process. I would highly recommend Luther Kia of Bloomington after our experience working with Edin.

I had initially connected with Chris via phone and text inquiring about a vehicle. Even though, at that time, we held off on the vehicle we inquired about, he was still very thoughtful in his communication. Once we discovered another vehicle at the same dealership, I texted Chris again and he was ready and willing to help. Seamless process, no pressure, transparent, easy to work with and fair pricing. If you are in the market for a used vehicle, dont hesitate to reach out to Chris.

The GM Dan handled a complaint I had with service, and made the situation right. That is good business and I will continue to go to Bloomington Kia for my vehicle needs.

Excellent service when getting repairs to my Kia!!!! Repairs were made in a timely manner and did not feel oversold!!! Sometimes it’s hard to trust your repair shop but the manager Jeff is great and honest and doesn’t over price. Jeff and his employees definitely know how to take care of their customers. They have a new client for life!!!!!!!

We had a great experience at Luther Kia in Bloomington Minnesota. My wife and I were referred by friends to our salesperson, Cheri Brotemarkle. She was very straightforward about the deal, selling at MSRP with no mark-up. She always contacted us within a day or two of changes as we went through the order, build and delivery process. While we were waiting for our order to be built, she called and offered a Telluride that would be delivered sooner, after someone else had backed out of it. Without any hassle on our part, we were able to accept delivery over a month sooner than we would have otherwise. After the car arrived at the dealer, she was proactive in telling us the next steps and was very accommodating to our schedule when to pick it up. She was also accommodating to our need to inspect and drive the car prior to meeting with the finance team. Their finance guy, without being overbearing, offered service and warranty packages. When we said no, he didnt harass us about it. He did actually save us a couple hundred bucks by outlining the financing packages and we chose the one that would ultimately save more.They delivered the car clean and well prepped, including a full tank of gas. Once the paperwork was done, Cheri spent over 30 minutes going over the features of the Infotainment and other areas including warning us about the second row occupancy sensor and how to turn it off :)Overall an excellent experience, especially when compared to other dealers weve worked with in the past.

Absolute thieves. Claimed it was almost $200 dollars to diagnose the problem when I told them what the problem was before hand (I didnt drop the car off so I didnt know this was happening). Once they told us what was wrong I asked how they diagnosed. They said they drove it around the block. $200 to drive the car around the block?! Absolutely nuts. They ended up working that charge into the final price as labor, in the end I paid over $500 in labor to change ONE wheel bearing with no antilock break sensor. DO NOT EVER TAKE YOUR VEHICLE HERE! Giving it one star because I cant choose zero.

I was very impressed with the service department from beginning to end. Very easy to make the appointment with nice communication.They even picked up and dropped off my car.I especially want to acknowledge Madison and Oscar who were very professional and showed value to me as a customer.I will not only do all my service here but will come here for my next Kia.Thank you for your outstanding customer service!

My experience was AWESOME! Sitting there for almost 4 hours and phone dying was frustrating. There is a lot of things I could’ve done in that time. Jeff made my time more understandable, he let me know that there was things I needed done at a reasonable price. He referred me to the payment finance through kia. He constantly checked on me, was interested in my weekend and personal life. All above my experience was a bonus, his customers service makes me want to come back every maintenance check.

Edit- in response to the owners reply here I reached out several times. I was always told that the manager would be in touch but never heard back.I bought a car, a 2016 Kia soul, from this dealer. The price was unbeatable, and the car looked great. I took it on a test drive and did my due diligence.There was a weird smell that I thought was from the cleaning that the dealer had just done. It turned out that there was mold in the air conditioning system.They told me they couldnt fix it because it was my problem, and they werent responsible for cleaning it.I also found rotten grapes underneath the seat belt gap and many other factors that lead me to believe they didnt even bother to clean the car.On top of that, I paid to have two tires placed on the car. This is because they identified two tires as needing replacement.They didnt balance any of them. Driving home my car shook like crazy.I brought it back, and they admitted their fault. Despite me driving 30 minutes to get to them and 30 minutes back to solve the issue that shouldnt have been a problem.This dealer might have great prices on cars, but you will pay for their ineptitude.Jason

My husband and I were looking for a used vehicle with low miles and in good condition. On the suggestion of a friend, we decided to give Luther KIA a try. We walked in on a Thursday evening and were met by a very personable sales person, Edin. He showed us what was available, explained our options and we found a perfect match! After finishing the deal with Jeremy and Dave, we purchased a vehicle! Edin encouraged us to call with any questions and he is always so helpful! We stopped out one evening and he helped us set up our radio! He is truly an asset !

Cheri Brotemarkle made my car buying experience wonderful. She is a professional who was very timely with all of my inquiries prior to my time in the dealership signing all the papers. Thanks again Cheri!

Jim did an amazing job! I did not know what car I was looking for.... (first time car buyer). Told jim what I wanted, what was the best price range for me, and he made that happen! He showed me a Kia Optima 2019! And I was shooked for my price range I get this Optima! Amazing!.... For a first time car buyer I suggest going to Luther Kia of Bloomington for your first time cars, especially if you have kids or planning to... super spacious in the back seats, a lot of safety features. Big trunk space, etc. thank you so much Jim!

I recently purchased a vehicle from this dealership. Unfortunately, shortly after purchasing I found two manufacturer defects; one to the paint and another to the faux leather in the car.I submitted a claim on this in person. One month later I followed up as I had not heard back. Even though the car had under 500 miles at this time their team indicated it was normal wear and should be expected. Spoke to the service manager on this and it has been over a month again with absolutely no follow-up.Very unfortunate as my family has purchased from Luther dealerships in the past, but are now uncertain about doing business with them again. This could have been easily solved with at bare minimum follow-up and communication post-sale.

I worked with Jim to buy a used Sorento and had a great experience. The dealership even got me a lower rate than my credit union! I had a couple of small things that came up after my purchase and Jim was very helpful in sorting them out. Definitely recommend!

Okay, so I know that dealerships are constantly looked down upon for price gouging, mystery fees, and all kinds of other issues that come with the territory. BUT, not in this case.I was dealing with NICK in the service department. Nick was stellar from the original discussion to the final bill. No surprises, it came in exactly where he promised it would be at. Furthermore, Nick made a suggestion that would save me thousands of dollars down the road! He did not have to do that, but he chose to do it as an amazing customer service add-on!!!So, if you are looking to get your Kia serviced in the Twin Cities, make sure to give Nick at Luther Kia a call. He will listen to your needs, come up with a plan and make sure to tell you where you will be for pricing. That kind of honest integrity is something I will always return for. Time and time again.Make the drive and give Nick a call. He is an all-star to the Luther Kia lineup!!

Recently leased a Kia Sportage Nightfall Edition from Luther Kia of Bloomington. This is our fourth Kia (two Sportages and two Fortes.) Top-notch dealership and zero pressure from all departments. Christine S. was our leasing consultant, we have dealt with her twice now and she is an excellent representative, yall are lucky to have her on staff. Has built a relationship with us, very particular about getting a vehicle to suit the needs of the family, and on this one, to suggest a practical leasing mileage plan so were not freaking out at 36 months. We had zero turnaround time on this one as the old lease was about to expire, and one time before when my sons car broke down for good. Matt D. in Finance Dept very chill and excellent as well, signed us up for maintenance and wear-and-tear, no pressure at all. Thanks again, all.

Service was great. Attendant was polite and mostly informative.But he lied to me to say that my car needed synthetic oil when it did not. The synthetic oil was more expensive.

Luther Kia might care when they sell you the car (this is my 2nd) but when you have problems and need help they are not there for you. Don’t buy from them!!! It’s obvious they are helping out Kia not the customer

After getting into my first real accident, and being faced with having to buy a new car, I was stressed out the entire way there. When I walked through the door Jim greeted me at the door and was super helpful and sweet. Though I wasnt ready to buy on the spot he pulled the car I was interested in and answered all my questions. He was also willing to come in on his day off to help me.Because i was anxious and couldnt wait to come back and purchase, Mike walked me through the purchasing process a few days later. It was such a treat to work with him. I rarely have experiences where I want to hug the other person. It was really hard to walk out without giving him one.I love the car I got. The service was amazing. I would totally recommend this dealership.Sidenote...a sales guy named Gabriel answered one of the times I called with questions about getting a purchase agreement. He was not a pleasure to talk to at all. I was relieved I didnt have to work with him when I got thier later that day.

Have been servicing my Kia almost exclusively at this location - convenient, helpful staff and great service!

After having returned the exact same car to another dealership earlier in the morning that lied about its history I contacted Luther Kia Bloomington to inquire about an advertised 2017 used Kia Optima. I asked Mike if it had been smoked in and he verified it was not. I told him I would be there in 45 minutes and he said he would be waiting. The car was waiting out front when I pulled up and was in exceptionally good shape. Clean, smoke free, and ready for a test drive.After a short drive, we sat down and worked through the necessary paperwork to get the deal done. Mike was exceptionally professional and well versed. Given the dealership was busy that morning I took my daughter home and came back to finish up the paperwork while the car was detailed. Total time was less than 3 hours and was a very pleasant experience.Thanks for being a professional dealer and an honest one that supports establishing relationships for future business.

Worst place to shop. They don’t care the customer. Waited 10 to 15 minutes nobody asked me why I walked into the store. At last got someone to help me. He is not explaining what I am asked him. He is trying to explain what’s ever he wants to explain. Asked about the Kia telluride. They don’t have slot for test drive also . He told me he will give me a call. It’s been 2 weeks I haven’t received any call or email. It’s a ripoff store .

Went to buy a used car. Edin was our salesman. He was so professional and courteous. We spent more than we planned because of a better car we found there. They were not pressuring and it was a good experience. Thank you!

Bought a vehicle here last year and had a great buying experience. When Ive brought it back for routine maintenance, I receive the same great level of care. Staff are friendly and professional and went above and beyond with assisting me with the service I needed.

Worst dealership I’ve ever been to. They do not care about you as a person. They only care about making a sale. They are not in the business to make sure you get a good deal, or to make sure you are making a good financial decision. They will get you into an extreme bad APR just like they did to me and my wife. We were first time car buyers and we trusted that they would take care of us. The manager is extreme disrespectful and thinks he’s better than you. Every time I spoke with him he talked down to me as if he thought he was better. If I could give a ZERO star, that would be a more accurate rating for them.

My sales rep was very nice, and professional. I did end up leasing a new vehicle from him. The problem I have is that the other sales reps nearby were lowering their masks off their nose and mouth to chat with each other. It made me feel super worried the whole time. I would not rate this location very highly due to their Covid-19 response. Masks should be kept on at all times while inside. This is Government mandated, and also just good business! It seems many of the sales reps only complied with mask wearing when working directly with customers.

I have bought many vehicles over the years, but this experience may have topped them all!The Telluride SX is a very popular model right now, causing some supply and demand issues. And some dealers are using this as an excuse to charge over MSRP and otherwise take advantage of the situation. Not so here!The dealership experience was amazing, our sales rep Jon was incredibly proactive maintaining excellent communication from beginning to end. We got the car we wanted, in the colors and options we wanted, in the time-frame we needed. There were no unpleasant surprises, no nonsense, no lies. In fact nothing like the usual shenanigans that unfortunately dog many car buying experience.The Telluride feels like a huge upgrade over our family Lexus, and the dealer experience was outstanding. Id be happy to recommend to friends and family, and any random person reading this now!

Thank you too Edin and Gabriel for getting me into my first brand new car in 27 years! I am loving my 2020 Kia Forte in the beautiful color of Gravity Gray! You guys are awesome!!

Great buying experience! Mike Lipke was very professional and helpful with my car buying decision. I did not feel pressured to purchase anything. He simply provided guidance based on what I wanted. Im happy with my new car purchase.

I purchased my first car from Luther Kia of Bloomington in 2015. I fell in love with my Kia Soul and traded it in for a 2020 model yesterday. I havent had much luck at this dealership and my previous experience with their customer service was awful. I am happy to report that Jon and Jeremy helped me out yesterday and were both awesome to work with! Jon was very knowledgeable and helped guide me in the right direction. Jeremy worked very diligently to ensure I got the best deal. I super appreciate all the work and am so happy my experience this time around was MUCH different!

Friendliest dealership EVER! Jim was so helpful and friendly. David and Jim were both truly dedicated to helping me find the best truck for me. Kind and helpful! Really appreciated them both. Will be back and will recommend! 😊 Thank you!

Im a 19 year old who works full time and finally made enough to buy her own car. I chose this dealership after looking around at others for quite some time. My dad and I went up to test drive some cars and as we live a few hours away we made a day of it. while being in the building was good my salesman walked away to help other people look at a car while we were in the middle of talking. After the third time my dad and I left for home, about 30 minutes into the drive we get a call from him asking if we can come back to finish everything we explained we cant and told him we would call him when we returned home.Following that we called him later that afternoon and told him I would take the car. By the next afternoon all of the financing was done and my bank told him that they would overnight the rest of the money to them so they would have it by the morning. My salesman and I worked out a deal that he would have it delivered to Mankato which is about the halfway point between us. By Wednesday everything was signed, sealed and delivered all I needed was the car itself. It is now Friday night and I still do not have the car. My dad and him have been talking about when the car will be delivered and he kept saying this afternoon or that didnt work so the next day. Tomorrow my dad and brother are driving to the cities to get my car because this is becoming more work and stress then anything else.While yes that has been a downside I do have to say that when we made a test drive app. We got there early and they helped us right away. He answered all questions my dad or I may have had and explained what everything was and why we needed to sign it.Overall my experience will be remembered and although I suggest going in person to handle everything so it gets done in a timely manner doing things over the phone does still gets you to the same place just at a different pace.

Pat C was extremely kind, funny and helpful all at the same time. I had zero knowledge on Kias and I felt very comfortable asking all of the questions I had, I didnt feel rushed or silly for asking them. He was very friendly, relatable, and knowledgable on all of the cars there. He honestly made the car buying process fun and easy!I would highly recommend buying from this dealership and if you want someone to brighten your day, give Pat a call! :)Also, the dealership itself is in a nice location. Its clean on the inside with a large lounge with bottled water, coffee, and snacks. Looking forward to going back for my first oil change!! Everyone there is so kind!

Special shout-out to Edin Salihovic for his help these last few months as we anxiously awaited our amazing 2021 Telluride (thanks, COVID!). Edin was excellent at keeping us up to speed with where our order was during the process, and always quick to respond back with any questions we may have had. Edin and the rest of the Luther KIA team gave us a great price for a hot item, and we couldnt be happier with our purchase. Thanks again for all your help and hard work.

I recently found myself in Bloomington on an overnight trip. When I left my hotel the light on my dashboard indicated that I had low tire pressure. I drove staight to the Kia dealer. I spoke to Adam in the service department. He was able to get my car in right away and kept me informed of the repairs, the need for new tires and helped getting those purchased and installed. The process went smoothly and thanks to the great service I receieved from Adam and the other people at Kia, I was able to get to my lunch meeting on time!!! Thanks Again!!

The staff is very friendly and they work fast to get you out of there with your new car.

Thank you Adam for assistance with KIA Settlement. It is reassuring to have Luther Kia Bloomington working in full cooperation to have all issues resolved. Thank you for your time, access and availability.

Thank you Femi Perry, for making the car purchase process simple, and hassle free. She was on point with the car details, found out all the information I needed, and helped us with this process. We have had the car for just one day, and so far so good. Great purchase for the price!

It was a very busy Saturday for luther Kia of Bloomington. They knew we were coming in to test ride. My wife did not enjoy the hustle and fast paced environment of having to make quick decisions. With us not totally ready to make a sale on a new car, she felt pushed to the side.She would prefer a family friendly type environment where she feels more at home. We will see if we can find such a place.

Sorry to say that, although Mike was super helpful and tried hard, after two and a half hours waiting (for conference with a manager, for them to crunch the numbers for them to drive my car) I still couldnt get simple answers from anyone. I left. I have purchased my last two cars from CarMax, and this is why. Never to back to another dealership.

I came in on a Saturday with my wife and I understand it was a very busy day so we couldn’t get helped out right away but Edin in sales came up to us and was just awesome to work with. We test drove 2 cars and decided to go with the Honda! Very easy process and no pressure at all! Ask for Edin!

Our experience with Luther Kia of Bloomington was great! I contacted the dealership early in the morning to inquire about a Dodge Durango they had. I got a quick response back from Chris S in the sales department. He went above and beyond sending me all the details about the vehicle I was interested in before we made the 2 hour drive up there. Once we got there we were greeted by Chris with the vehicle ready for us outside. The vehicle was in the condition as Chris described through email- making our trip well worth it. He and the finance team stayed late in order for us to be able to take the vehicle home that day. We got a fair price for our trade and we had an excellent experience with the staff. Thank you again Chris S and the staff at Luther Kia, we are so happy with our new Durango!

I brought my car for and oil change was really quick they had it ready in less than an hour they also washed my car looked really shiny , Great customer service from Jeffrey Mattson,Thank you 🙏.

I had a great experience working with Edin. I factory ordered a Telluride which took months to arrive due to demand. The process went as smooth as it could go for a car buying experience once the vehicle arrived.When I ordered I was told it would be quiet / no communication until they had an update on delivery from Kia. Edin let me know once he had a rough arrival date from Kia and called me once the vehicle arrived at the dealer.A few days later and here I am with this review.Thanks Edin and Luther Kia of Bloomington staff.

My girlfriend Louise came in look to buy a new car. Her experience was amazing! She had the best time buying her vehicle from Kenny. He was so much fun to work with we laughed the whole time. I would recommend Kenny to anyone who walks in the door!! Thanks again Kenny for the amazing experience, you will be our car guy for now on.

Low-pressure, patient, and knowledgeable sales staff - specifically James. Best prices on the vehicle I wanted. No hassle whatsoever. I would recommend Luther Kia of Bloomington to anyone in the market.

I have been to this dealership for multiple cars at this point. My first experience was when my Saturn’s alternator died; I came in just really needing to make something work, my first time buying a car on my own. I was connected with Mike Lipke, and was kind and patient and explained everything to me that I needed to know. Once we settled on a car, Jeremy was very patient as well and explained all of financial aspects that are v scary. When my Soul was having issues, the lead mechanic went out of his way to make sure that the $1,500 fix was actually that. Turned out to be a $200 fix.Fast forward: my Kia Soul got demolished by a UHaul while sitting parked, and Jeremy helped me find the papers for my Gap Insurance and explained what would happen in the process and that it might take a while. (It did, he was right)Now, just a week ago, I stopped in to get a new car because I saved up for a down payment. Mike and Jeremy helped me again, and were transparent with me about the whole process, helped me and my partner find a car within our budget.If you are looking for a kind, smart, (and handsome) guy to sell you a car talk to Mike!! And if you get as far as the financial part, make sure to talk to Jeremy about what movies you should put on your must-watch list.

Andrew Swanick did a great job of getting me into a car that worked for my needs. He was patient and professional and great to work with. I can say the same for the other Luther staff I got to interact with.. Kenny was super while I waited for financing and Matt in finance as well. This was a very unexpected car shopping experience, in the middle of a housing move, and he got me back on the road. Very much appreciate the help and wouldnt hesitate to go back for my next car.

I came in and bought a Forte from Christine, who was helpful and kind. She was knowledgeable and informative and answered all of my questions. I’ll definitely recommend this dealership to friends looking for a car and great customer friendly service.

Great atmosphere and always friendly staff. Looking for a sales associate who will take care of you 100%, ask for Michael Lipke. He has helped me twice now with leasing a Kia vehicle perfect for me and my needs.

I couldnt have asked for a better experience than i had at Luther Bloomington Kia! My sales person was Edin and he did an excellent job showing us a Optima Ex. We will definitely be back to purchase the car, and i will recommend this store to my friends and family. Love the respectful managers and the pressure free environment. 5 star!

Everyone was polite, informed, and friendly. They worked quickly to get me into a vehicle without feeling pressured to buy, and the process from start to finish only took 3 hours.

Cant say enough about my positive experience working with Dave, Matt, and Chris! This was by far the smoothest car buying process I have ever been a part of. I never felt pressured, and I could tell that it was their priority to find me the perfect car for my needs. We will definitely be back to buy more vehicles from them in the future!

Femi Perry was incredibly helpful! She was quick to help us make sure everything was working just fine and to answer any questions we had. Everyone was both fun and professional—exactly what you want. Got the perfect car for a great price, and had a great time doing so. Overall, just a really amazing experience here!

Went for my 1st time Kia ownership oil change on my car. The Covid-19 protocols not so followed like Luther boasts in their commercials. Only half the staff had masks on. Pretty sure my car was NOT disinfected before it was handed back to me.

Jim and Jusin were easy to work with so the buying was relatively easy. Both were professional but helpful. Very pleased.

I am very happy with my purchase of a Nissan Pathfinder. Everyone was so helpful and went out of their way to answer all my questions and make me feel comfortable with my purchase. I would definitely purchase from them again!

Purchased my vehicle here and have returned for all routine maintenance. Very nice staff, communicate well and always make sure you are updated step by step. Shuttling to downtown Minneapolis for me personally would be great for when I can just leave the car and not wait but it also isn’t horrible since I have the ability to work remotely at times.

Ask for Kenny!!! The Mrs and I just finished getting our new Kia. We are giving up an old lease that we are WAY over miles on and Kenny was a breeze to work with. While we are definitely leaving slightly over where we wanted to be price wise, this was entirely our decision. Kenny asked what we wanted and what price points and showed us our options, it was me who decided to venture in the higher costs and I am very satisfied with doing so. Kenny was upfront about time, cost, and what to expect through the process. Never did I feel he was trying to get us by any means. Im here on a Saturday so its expected to be a slower than usual process and this place is slammed right now so that only speaks volumes to the service you will receive when coming here. I chatted with a few folks but Kenny will be my go-to car salesman in the future. KIA, you better pay this gentleman correctly, id hate to have to follow him to Toyota or something down the line. Great service, great car, great price, and a fantastic experience. Thank you Kenny for all of your help!!!

Jeff in the service department is very helpful and knowledgeable! I did not have an appointment prior to bringing my car in, but was able to get my oil changed in no time. Great service from Jeff and the Luther Kia team. Highly recommend to others!

I worked with Mike Lipke, he was phenomenal. I had just came from another Kia dealership that kept trying to pressure me to buy a car I wasnt comfortable with. When I came to Luther Kia Bloomington, I worked with Mike. He gave me the keys to test drive the car, he answered all of my first time buyer questions. He even helped me streamline the process of buying.He didnt try to upsale me on many things, he just showed me what they offered and asked if Im interested. When I said no, he kept it moving. They gave me WAYYYYY better perks than the last dealership offered. Like the gas discount card, the MOA discount card, the warranty, and my first complimentary oil change. I would definitely refer people here!

Currently in the early stages looking for a sportage, and I had a very pleasant experience at the dealership. I was assisted by Christine who was very knowledgeable and helpful in laying out the next steps of purchasing a vehicle. I would recommend Luther Kia of Bloomington!

Came in Monday morning around 10am. Walked around outside looking for a “newer” vehicle, then proceeded inside to look at some available SUV’s. This took about 15 minutes, not a single person said hi or acknowledged that I existed. One lady was working on her computer then walked right passed me too busy to even say hi, (FYI I wasn’t trying to hide!). I then proceeded to walk their entire parking lot! Now I hate cold weather but even I enjoyed the weather today!!! There were 4 service workers parking cars and not one of them let the sales department know there were people strolling their lot! What is with this idea that women get no help at this dealership! Extremely unimpressed! My time spent walking around trying to find a vehicle was about 45 minutes. I eventually went back inside and Edin was actually helpful! But the lack of Customer Focused Service is appalling! This isn’t the first time I’ve come in and was treated this way! This place really needs some help in this department. A simple hello would have made my experience a 4 star.

We drove a long way to get a van we found online. It was used, but everything we had been looking for and in our price range. We had a hard time making it to the dealership as quickly as we wanted, but Cheri, our sales person, was great keeping us informed about the van. Everyone at the dealership was great. Definitely recommend Luther Kia.

I purchased a car from you even though I live in New Mexico. It was rather complicated because I wanted to finance with a local credit union. Everyone I worked with at your dealership was outstanding!! My salesperson Mike was particularly helpful. I highly recommend your dealership to anyone who expects to receive exceptional service. Thanks again for an outstanding buying experience and that is saying a lot because I am a car person and buy cars every couple of years or even sooner.

I cannot thank Jonathan Brenna enough for the efforts he put into helping me buy my Kia Optima!! He went above and beyond with his customer service and making sure I felt comfortable every step of the way before making the purchase. I never once felt too much pressure or that he was pushy in any way.Jonathan, I owe you BIG time for my new car! You are incredible! I will definitely be buying a Kia again in the future and hope you can sell me that one too! Thank you times a million!

Could not have had a better experience at Luther Bloomington Kia! The sales people were so welcoming and truly cared about finding me the perfect car. The service was exceptional and they did everything they could to make sure I was completely satisfied. They were able to give me everything I wanted, and then some! They made the process easy and quick. I am loving my new Kia Sportage!

In all my years of buying cars, this was for sure my best experience. The Sales staff was great and helpful. Jonathon was the one who sold us on the KIA Sorento which my wife and I love and could not have been more helpful

When I moved to the area I needed to find a car that worked for me and quickly. I researched before moving to the Twin Cities and found the Luther family of dealerships both conveniently located and boasting a varied selection of cars that fit what I was looking for. The online chat was easy to use and I was connected with Jon who was incredibly helpful throughout the process. I have never had such an easy experience buying a vehicle from a dealership given the parameters I walked in with. Thank you to Jon and the rest of the used car team for that experience.

I just recently purchased a new Kia Niro from Luther Bloomington Kia and I couldnt be more happy with my purchase. Jon Brenna was extremely helpful and knowledge about the process and my new vehicle. He was great to work with and I highly recommend both Jon and Luther Bloomington Kia to anyone looking for a new car! The buying process was great and the car is amazing! I couldnt ask for more!

I bought my BMW from Luther Kia and it has been great vehicle so far. Family loves it. Thank you Edin in sales for this help.

Hands down best car experience. Speaking of which our sales person Kenny A. was nothing short of Great, we came to him with what we wanted and he made sure he delivered. Very smart,funny,knowledgeable, and most of all professional at what he does if I had to do it over again I honestly would. With that said thank you Kia and Kenny For making this a positive experience.

I had a wonderful experience working with Christine and her managers. Thank you so much for helping me find the perfect first car!! I’ve gone to another Kia before but much preferred my experience at Luther Bloomington — friendly, helpful staff and great selection of high-value used vehicles in my experience. When I had questions and concerns they were eager to help. Looking forward to continuing to go to this dealership as I maintain my Kia Soul.

Came in last week and spend some time with sales rep Jon Brenna at the dealership. He was very helpful, knowledgeable and not at all pushy! I will definitely be spreading the word about him and the Telluride for sure! Thanks again Jon!

Jay was fantastic! He was patient. Told me what my monthly car payment would be based on various scenarios which I really appreciated. I went in actually just looking to test drive but was so comfortable and at ease working with Jay that test driving turned into buying. Justin in finance was also great! This was hands down the best car buying experience I have had. I would recommend them and will absolutely go back when it is time for my next car someday!

We just leased our 2nd Kia from Mike Lipke. If you havent had a chance to work with Mike I highly suggest doing so. He always puts the customer first and spends the time necessary to make you feel appreciated and valued. Hes has excellent people skills and doesnt pressure you into anything. If you go to Luther Kia of Bloomington, go see Mike, and tell him Rob sent you!

We love our 2016 Kia Soul. The whole process went smooth. Kenny was fun to work with and very professional. Matt in financing was very nice too! Im definitely gonna reccomend this dealership to my colleagues.

I recently purchased a Kia about 1-1/2 years ago and paid to extend my warranty , as I had read and heard so many wonderful things about Kia and their customer service. Since purchasing my vehicle, I have taken it to the dealership for my oil changes and just recently for two recalls on my vehicle. Recently, I have been working with Jeff in the service department to get the two recalls completed, along with an oil change and a review of my tires, as at my last appointment I was told that my tires were fair. I am expecting and have a 13 month old, and asked if they could review my tires to see what their opinion was on which tires definitely needed to be repaired right away, as money is rather tight at the moment. Jeff and his team have gone above in this whole experience. I was called just before close last night to be provided with an update on my tires along with three options for tire replacement (as they should be replaced) , A good, better and best options for tire replacement. Jeff carefully walked me through each option and suggested which would be best for myself and our family situation. All of my services were completed in such quick fashion and I could not be more thrilled with my experience with Jeff and his wonderful, hardworking team. Having worked in the customer service industry for most my life, I find it is so difficult to find valuable customer service in todays world, and here at Luther Kia in Bloomington, you will always feel taken care of and trust those in which you work with. I have not spoken to one person at Kia and not had a pleasant experience. Thank you Luther Kia for making feel so much better/confident about spending the extra money (at which time we could hardly afford) to extend my warranty for my Kia. I will always recommend friends/family to buy Kia and to go through Luther Kia for their service. Top Notch! Thank you all so much! Merry Christmas and Happy Holidays!

Simple questions I asked where answered like I was bothering there time. Small almost non existent stock of new cars. Looks like a used car only dealer. Some new vehicles they had on hand looked as though they where used, dirty inside. Will not take my business here at all second bad experience, thought maybe they changed. Guess not

I had a very positive buying experience at Luther Bloomington Kia and would highly recommend coming here to others. My salesman Mike was easy to work with; I also spoke with Matt in finance and Jeff in service. All were all very knowledgeable and friendly. Im looking forward to doing future business here.

Great experience when we bought our car and great service department

I brought my car in for a recall on the engine. They fixed it, they took it out for a test drive to make sure everything was running smoothly and the driver had an accident in my car. I’ve had the absolute worst experience. This is my first car that I am buying myself VERY upsetting!

We went in to test drive the new Telluride and from that point forward, we couldnt have asked for a better experience. Jim was phenomenal to work with. We had to order our vehicle in the color and trim we preferred which was a few weeks out. Jim would provide us with updates and check in on when the vehicle would be arriving. He was very knowledgeable and fun to work with. When we received our vehicle he seemed just as excited for us, as we were to receive the vehicle. The management would check in with us when we were there as well and were great to talk to. Matt helped us with the finance and he was great as well. He went over everything we needed and explained it in detail so there were no questions or surprises. Overall, best experience weve had so far with any of our vehicles!!