I bought my first car here 8 years ago and came back because of the wonderful customer service. The staff here are friendly, helpful, and funny, which made this experience another great one. I got the car I wanted and the process was smooth and easy. I love Bloomington Hyundai. Highly recommend. I worked with Ben Gates and he was awesome!

Ben Gates was great. He definitely customized our buying experience, understanding our priorities to get us in and out quickly but still covered everything we needed to know. Would highly recommend Ben for anyone looking for a new car. You won’t be disappointed with his level of customer service!

I purchased a new car from Brandon Zimmerman, this is my second care from the dealership. Once again, I had excellent service the entire way. Brandon was knowledgeable of the inventory and kept me informed every step of the process. Financing through Romelo Carter was understandable and very helpful. I will definitely continue giving my business to Bloomington Hyundai!

Excellent!! We live 3hours away and we did almost all of our communications via text. We were in a hurry and had very limited time at the dealership. Josh T. had everything ready to go when we arrived as promised. We could not have asked for a better experience.By the way……my son loves his new vehicle.Thanks Josh!!

Our entire experience was positive. Brandon Zimmerman was a great help to us. Hybrids were new to us, and he took time explaining many of the features on our new Santa Fe and has contacted us a few times since to check in and see how things are going. I’d highly recommend the vehicle and the dealership. It was worth the wait due to chips being in shortage right now.

Went in knowing what I wanted and how much I wanted to pay, the staff quickly met all my needs and concerns and had me on the road in no time. I plan on updating another vehicle later this year and look forward to giving Luther Bloomington Hyundai my business once again, and hopefully for years to come. If your looking for a Hyundai, I highly recommend choosing Luther Hyundai they definitely know how to treat a customer. An educated consumer will find a great deal here.

Had a great experience from the beginning to driving the car off the lot! Brandon Zimmerman was amazing and kept me in the loop on timeframe of the vehicle. Was super excited to get the phone call when the car arrived. It was a busy Saturday and Brandon was able to fit us in. The process was fast and easy!

It was super easy, and Andy was amazing! He went above and beyond to help me find the vehicle I was looking for, in spite of the adversity in the current market with new cars and their availability. Go see Andy if you are looking for a new or used vehicle at Luther Bloomington Hyundai!

Denied my warranty at 98,000. 100,000 drivetrain warranty is apparently something they electively choose to cover repairs with. Go elsewhere. It has been a teeth pulling experience to deal with them in every aspect. Ive experienced unprofessional, dismissive, and rude attitudes frequently.Karlene the service manager has been difficult and unprofessional in various ways as has Austin in the service department. From what I understand there are quite a few Hyundai’s right now that have motor related recalls. I’ve heard this from the tow driver and a few sales people.I’ve been a happy Hyundai customer for years. I’ve purchased 3 vehicles through them. I’m taking my money elsewhere from here on out.

We own three Hyundai Sonata‘s and I’ve had a great experience until the last two years when my wife had warranty recall work that was required to be completed. We took the car to the dealership the work was completed and immediately after that a rattle noise began in the dash. My wife returned the vehicle to the dealership to have that noise eliminated which they then said they did then drove off and a short time later the noise returned. In the last two years we have returned the vehicle six times to try to get this noise eliminated and unfortunately they have not been able to solve the problem. I’m very disappointed that this cannot be resolved as we like the car except the noise is unacceptable. I wish I could post the video to show how bad it is.

I want to shout out this SERVICE center (and Austin - Service Advisor). I called to get my car in to service for something immediate. This is the only Hyundai service center close to my house that had an opening the next day! I was so happy!! In addition, the service done on my car was everything I wanted and cost was reasonable. Austin M, service advisor, was responsive to my questions and kept me posted on my car. This past weekend we went car shopping and wanted to also give a shout out to Chico (sales advisor) and Luis (finance guy) - both VERY helpful and great to work with!!!! Highly recommend.

I purchased my car on August 31st and elected to receive the extended warranty, which was framed as something I can cancel at anytime. I decided that its not something that I needed a couple of weeks later and called to cancel. I was told it will not change my payment but instead my term loan length. It was not explained when I signed the paper that this would be the case. It changed my payment when I agreed to it so one would assume it would change the payment when its canceled. Aside from this, Ive had to reach out to the dealership THREE times to even speak to someone about my questions.Im extremely upset about this and I feel like this information was not properly disclosed or explained at the time of purchase. This is the 3rd car Ive purchased from a Luther dealership and this is by far the worst experience Ive had with them. I will not be a returning customer to this specific dealership and I will not refer anyone. Just completely deceptive.

Abdikadir was very helpful and friendly, did everything he could to make the purchase work for us.

I worked with Nate. He was great! I am very happy with my purchase. Luther family of dealerships has been nothing but spectacular to us. This is our 2nd purchase from them. We still have our 2015 Lincoln MDX from Luther North Country Ford. Both experiences were flawless. I will absolutely start any future vehicle searches there. Thanks again Luther & most importantly, thanks Nate for all your help!

Both my fiance and I purchased our cars threw Nate. We had such a great experience both times we went. He made sure to find us cars that matched our style, but also our price range. He never pushed a more expensive vehicle on us, but rather did whatever he could to make sure we were comfortable with the purchase. I really appreciated how easy Nate made the car buying process and how he made it seem like he was on our team. I would absolutely recommend him and Luther Bloomington Hyundai!

Overwhelming customer service! Tracy and Luis took pains to see that I understood every step of the purchase process, always checking me for questions and answering them to my satisfaction. And these people are very easy to talk to. Go see them.

We had a wonderful experience! Very helpful associates who are friendly, knowledgeable and professional. Top notch service and customer care from beginning to end.

I knew the car I wanted from the get go. The person who helped me with the test drive and pricing was chill and cool. But the manager who tries to upsell you at the end was a giant headache. I told the dude, I don’t want the extended warranty. I don’t want gap insurance. He kept belittling me asking why I don’t want gap insurance. He says if my car gets totaled I have to pay an extra 5k out of pocket to pay off the loan. Im aware of that, I know how it works. I can afford that so I’m not worried about it, but he just wouldn’t stop and kept implying I was stupid for not taking it.

Got my car back from getting an oil change, the check sheet said fluid levels had been checked, coolant level was below the min line. Contacted the service agent, was told it might have been checked hot. They offered to fill it with coolant if I drove over there. I sent them a picture of the coolant level while hot (still below min line), they didnt acknowledge theyd made mistake and still just offered to top it off if I brought it in. After giving feedback, they offered to come pick it up to top it off but Im never bringing my car back to that shop again.

Everything great - as usual. Scheduling the appointment was easy, the waiting room was comfortable, and the service done to my car was as expected. This is the only place I have taken my car for service and I plan to keep it that way.

I had routine oil change and one of my tires needed a new seal. the work was done in a timely manner. I received my bill and I noticed the rep had forgotten to add my $10 discount. We were able to resolve the issue and I am satisfied. Mike Meyer

Our experience at Luther Bloomington Hyundai was phenomenal. After shopping around for quite some time and dealing with some less than stellar sales people in other dealerships, Nate was a breath of fresh air. He was super knowledgeable and able to listen to what our parameters were. From beginning to end the process was super smooth. Lucas, in the finance department was equally as impressive. I cant recommend these guys enough.

Is this real life? The leadership at Hyundai seems to believe that surveys are the life blood of customer satisfaction. In reality, its 2021 and everyone knows that without a 100% score, the people who actually do the work are the ones that get extra work. I keep getting survey after survey. I do one for Hyundai and then it sends me to a third party site. How is this real? I wish I would have a survey for the leadership team who decided this was a good idea? Stop making people do surveys they antiquated and it shows the leadership doesnt actually know whos buying cars in 2021.

Nancy is the best! I always receive fantastic service from her. I trust her completely, which is not always easy when it comes to car stuff. Thank you!

Ive worked with Josh twice in the last year and am very happy about my experience working with him. Hes pleasant, knowledgeable and easy to talk to. I will recommend him to anyone asking me to recommend a salesman.

Excellent! Paul was open and honest and answered every question explaining everything if we had a question. Had the vehicle ready to go for us when we arrived. Very pleasant personality, friendly, a real people person. Thank you Paul.

Great service by all. Service especially took reallygood care of me. Really pleased with all their personnel both service and sales.

If you are in the market to buy a Hyundai I recommend that you call Connor at Luther Hyundai. From our first conversation I was impressed with his knowledge and high level of customer service. He has outstanding follow through and communication. I loved working with him and am sure that you will too!

Benjamin Gates did a wonderful job working with our daughter to buy her first car. He took the time to explain to her how the process works and what questions to ask. We would recommend him to any first time buyers.

I highly recommend seeking Ben to work with if you are in the market for a Hyundai or Genesis vehicle in the Twin Cities. He is a client-focused and knowledgeable sales associate, a straightforward negotiator, and a skilled communicator who makes the entire car buying experience gratifying.

Paul Licalzi was fantastic to work with - in the end he made things work smoothly and in a couple hours I drove away with the exact New Santa Fe limited I wanted. We are working with him for the 2022 Tuscon as well. Good experience - Paul will make things work 👍

Carrie McWilliams was a big help making sure we were all set up with our new car. I would recommend her to all potential buyers.

Knowing my vehicle is in good hands is always reassuring. Thank you everyone for making me feel like Queen For The Day!

The services were great. The only issue was that the car didn’t get cleaned (it was a used car). Calling to schedule an appointment took a couple weeks before we can get anyone to work on it.

Working with Tracy is the fastest and most stress free car buying experience ever, I’ve purchased 5 vehicles through him, when buying a car for my daughter I emailed him what I was looking for, he had five cars brought in, Hyundai’s and others as he has access to all of Luthers used stock. we test drove them, picked one and was out in two hours. He did the same for my work mini van. My newest hybrid Sante Fe was just as easy, the longest part was waiting for it to arrive from overseas. I don’t know what I love more, the car or the car buying process. I highly recommend Tracy and Hyundai !

I bought a new Kona and got exactly what I wanted and needed. The Spring discount was amazing, and I got a more-than-fair trade-in value. Rich was a great sales person: accommodating, patient, and a good listener. The finance person, Luke, was also just wonderful. He didnt oversell options, and tailored a warranty to my situation. This was the best car sale experience Ive ever had. Great job, Luther Bloomington Hyundai!

Jake was great to work with and answered all of our questions. Luis was also a pleasure to work with and both Jake and Luis made the buying process very smooth and efficient.

We received excellent customer service from Brandon Zimmerman. We called from Southern Mn about a Jeep Cherokee. He agreed to hold the vehicle until we could drive the 2 hrs to Luther Bloomington Hundai. He then welcomed us with a very cordial handshake and smile. He explained everything about the car to us. He took us on a test drive and showed us every option we had in the car. He then tried to speed up the final transaction knowing we lived 2 hours away. Best salesman we ever purchased a car from. Go see Brandon Zimmerman @ Luther Bloomington Hundai for a great vehicle purchase experience.

Excellent, faster than expected service. Great work!

This was our 2nd experience working with Abdi at Luther Bloomington Hyundai. We purchased a 2020 Palisade during February 2020, but it was recently totaled in a rollover accident. Everyone walked away from the accident essentially unharmed, so I was insistent on driving another Palisade. We had such a great experience working with Abdi in 2020 that I contacted him following the accident. Abdi helped us secure a new vehicle during a time when new vehicles were in short supply. I cannot say enough good things about Abdi. He was so compassionate, helpful and responsive. Hands down the best experience weve ever had buying a vehicle.

My Sales Rep, Ben Gates, was amazing to work with. He and his team were extremely accommodating, professional and follow up exceeded my expectations. Even though I was only buying a used car, Ben made me feel like I was his most important customer. I would highly recommend.

I fell for the car I purchased as soon as I saw it ... but it was Adrian who pointed out features I wasnt aware of, and then thru the entire process he made the purchase process enjoyable! I suggest you check out Luther Bloomington and ask for Adrian B.

Recall. Got in same week and they completed the work as promised

Tracy Debruzi from Luther Bloomington Hyundai did a stellar job helping out with my new car. He was very knowledgable, quick, and explained everything in easy to understand language. As a divorced woman buying a car on her own for the first time, this was very much appreciated.

Fantastic, friendly and they do what they say they are going to do! Very much enjoyed working with Andy at Luther Bloomington. We love our new Genesis GV80!

Ben was wonderful to work with. He went out of his way to be the first person to help me and was fabulous throughout every step of the process. He was excellent at answering my questions and making me feel at ease throughout the (usually stressful) car buying process. I would highly recommend working with him!

Purchased 2022 Genesis G70 3.3T AWD. Great experience from first visit to driving off with my new car. Rep Andy Jones was great.

The sun roof on my 2015 hyundai sonata ripped apart when on the freeway. Took it to the dealership, they repaired it at no cost under warranty and recall. Repair - Bad job. Now the lining is hanging down. Just called to get in and no appointment until September 15. If I leave my car, I can get in at any time??????? Their fault and I am being inconvenienced?? Dont buy your car here.

Sean & team provided wonderful customer service and took good care of my vehicle. I came to get a new set of tires and Sean actually came to me while in the waiting room and notified me that the treads on my tires were still in great shape. Although, I still chose to get the new set of tires as they were a quality upgrade in brands, it was still very nice of him to make me aware before just following through with the service. I live on in the north/northwest suburbs but continue to go to Bloomington Hyundai because of the tremendous service.

I have always been very pleased with the service that i have gotten at this dealership. The only thing that I would comment negatively on is the cost to do extra items, like to patch a tire was $50 when I could get it done for $25. Maybe look at your extra costs. Know your prices. But I absolutely love their service.

Chico was great. There was no up selling. I knew what I wanted. The atmosphere at the dealership was welcoming and helpful. I had several people ask me upon stepping foot through the front door how they could help or assist me in anyway. I happened to ask for chico due to someone elses advise on their experience working with him. Im quite happy with the whole process. The financing was great. I came pre-approved though my bank, they did the application and as they had told me earlier they found several lenders who had a much lower apr percentage. I would recommend this dealership for anyone who lacks in buying confidence or knowledge. They are very good people and are there to make your day go as smoothly as possible. Several weeks after I also got an email asking me how everything was going and if there was anything chico or the dealership could help me with. They are the best in my opinion.

The service was speedy and the extra request to check the key fob was done as requested. Updated after my okay of the cost.

Nice place, Sale was very smooth, My sale person Hector was very nice to deal with.

Very pleasant, Josh knew his stuff, was not pushy and did his best to get me a great deal.

Thanks for getting my car better than new!

No pressure sales process, totally fair trade value, respectful and enjoyable staff all around. We have been using Luther dealerships for years and will only do our auto business with them. This group was great all around.

They service department is very rude especially for color people. From the beginning they are not show welcome face and not willing to do your vehicle. I had very bad experience with Bloomington Hyundai service department. I don’t recommend for any color people. One time I had hear about them but how discrimination black peoples. I gave one start because there is no half star. I will never go there even I will inform about their brutal behavior for our friends, coworkers and any person who I know. NO MORE HYUNDAI

Absolutely wonderful! A.K. went above and beyond. No pressure just helpful, kind and knowledgeable. Thank you!

Carrie Mc Williams, Rob Reynolds, and Nancy the friendly service desk lady, all are examples of how a car dealership should be run.

The process to resolve my problem was clearly explained. Expected results and possible alternative steps were communicated. The work was professionally done. Overall, it was a positive experience.

Purchased car thru Ben Gates. Was very satisfied with how he handled everything despite being a very busy Memorial Day. I would recommend him to anyone.

I was contacted by A.K. Abdi, and he qas super cool and helped get us approved with an awesome deal! He worked with Boston Mike and got us our vehicle for a great price!! Will definitely go back to them for our next purchase! Recommend 100%!

Carrie was very knowledgeable about the car I purchased. It took some time before the car showed up at the dealership, due to the world-wide chip shortage, but Carrie stayed in touch to keep my apprised of the due date of the car.

My husband and I have purchased two vehicles from this dealership. We are always provided with the best experience possible. We would highly recommend you to shop here for a used or new vehicle!

Luther Bloomington Hyundai is the BEST!!! They gave me a MUCH better price on my Kona than all of the other area dealers. Also, everyone (including Nate, my sales rep) was extremely pleasant and patient throughout the buying process. Would definitely go back for my next car. Thank you!!!

The staff are extremely helpful, respectful, friendly, and informative. This is the second car we have leased from Brandon and we are so happy with the service we received. He is so lovely to work with and knowledgeable. Unlike some other dealerships I have been to in the past, Brandon did not blink an eye that I (a woman) was the main decision maker for car purchases or that I wanted to look under the hood of the car. The financial and service staff are terrific as well, very personable and straightforward. I would totally recommend this dealership to my friends and family members.

Before you even think of buying a car at Luther Bloomington Hyundai, read my horror story and take heed. This is the absolute worst car dealership. I live in Minneapolis so I helped my daughter (in Memphis, TN) to buy a Certified Pre-Owned Hyundai from this dealership. Its been almost an entire month and the nightmarish process is ongoing. We paid $800 to get the $21,000 car shipped, but the car sat on the lot for a week without pick and the dealership blamed truckers. After some research, we learned that the dealership was offering only a fraction of that money for drivers to pickup the vehicle in Minnesota and transport it to Tennessee. Thats why nobody would take the car. Once we told the dealership that we knew they were the reason the car hadnt been delivered, they got it shipped. The car that arrived was definitely not in Certified Pre-Owned condition. It had a broken bumper and dents. The damage upon delivery to my daughter was documented by the truck driver. When we spoke to Paul Stahkne, a sales manager, he said they had no way of verifying if the shipper or dealership caused the damage and the dealership wouldnt pay for repairs if the shipper wouldnt take responsibility. He said the best he would do is offer a $300.00 check- take it or leave it. He said they also wouldnt refund her money or take the car back. The dealership breached the contract since the purchase agreement was not for a damaged used vehicle. The agreement was to pay a premium for a CPO vehicle. Paul said that if the car was in-state, he would have somebody tape and glue the bumper together and then paint over it. Unbelievable! When a Tennessee bodyshop called Paul to share their repair estimate, Paul tried to convince them to tape and glue the bumper. They were clear that it needs to be replaced due to the placement of the break. At this point, Paul and everyone else at the dealership stopped returning our calls. Its a nightmare. Were crafting a formal complaint to the state attorney generals office but that should not be necessary. Theres a complete lack of professionalism at Luther Bloomington Hyundai. The used car sales managers (Mike and Paul) in particular are extremely rude and condescending. Paul even hung up in my face when I called to verify his last name for the complaint letter. I wouldnt recommend this dealership to anyone. Our salesman (Chi-cori) was very very pleasant, but things went downhill from there. We even had problems with the finance department refusing to return calls and emails once we elected to use a credit union instead of their financing partners. They treated my daughter horribly and she couldnt do much about it from Tennessee. So I left work at least 5 times to show up at the dealership. My daughter now has four days left to get the proper titling paperwork from the finance department or she will not be able to legally drive the newly purchased car. This experience is absolutely awful. I love Hyundai CPO cars and I will continue to buy and recommend them; but I absolutely recommend AGAINST Luther Bloomington Hyundai. If you need a Hyundai in the TC area, try Buerkle Hyundai in Saint Paul. Theyve always shown absolute commitment to customer service and professionalism.

Great customer service. Work completed in time line stated. Good experience.

Vary professional sales staff, and Andy Jones has been an exceptional help with this sale!

Thank you for purchasing my vehicle. It was a pleasure doing business and hope to come again soon!

Very happy to have my Tucson from Luther Bloomington HYUNDAI. I got a very good deal. Thank you Andy.

This was SUCH a wonderful experience! I worked with Ben Gates in Sales and he was super helpful, friendly, and welcoming from start to finish. It took me awhile to get into the dealership as I kept putting it off. Once I set up an appointment to see a couple of cars in person, I told him, I really dont want this to be salesly, and am super apprehesive. Ben built rapport right away and it felt less of a transaction and more of an interaction. Ben was extremely patient and listened to all of my concens. It was such a great experience, and am super glad I found my car!I would also like to shoutout Luke in Finance. He was also super helpful during the process, and answered all of my questions. Hes a great people person, and also was extremely patient as I took my time to find the solution that best fit my needs.Shoutout to both Ben and Luke. Both are a value add to the Luther Bloomington Hyundai team, and Id highly recommend buying a car here, and working with them if youre able!

Amazing stuff and service. I was a bit late for my appointment but when I called they said it was okay and told me to take my time. Very satisfied with the service and will definitely return if in need.

My experience at this dealership was top notch. From the friendly welcomes to the care Ben put into getting me the best deal and working with my situation, I felt extremely comfortable and appreciated the no pressure approach to this process. Everyone was very knowledgeable and were eager to answer all my questions and concerns.Only feedback I have is on the showroom floor. So many cars on the floor with the limited space, makes it a little overwhelming when you walk in and you are unable to get a lay of the land and see appropriately. But thats just an aesthetic thing. Other than that, best dealer experience to date! Thanks Ben!

Paul was helpful and was able to help me with everything I needed involving my original car, and the car I bought.

I have had a bit of trouble with this location in the past, but in this instance there was nothing but smooth sailing. Frankly, it was the easiest interaction Ive ever had with them. There was a recall on my vehicle for some small computer component, and also a little scheduled maintenance that needed to be done as well. Was in and out in about 90 minutes for it to get handled. No issues, pleasant and informative staff.

Very good service. They have integrity. Last time I did oil change they said that the second service would be free. This time it was indeed free. Not only that, all services are perfect, including car washing and vacuuming inside the car.

Fantastic! Andy and Michael were friendly and helpful!! I got a great car from a great place!

Everything was great and quick. I found the car on FB, called them to schedule appointment. They just said come over. I showed up in 40 minutes and in 1.5 hour (including test drive) I left the dealership with the car. The only what I can’t tell is how easy they negotiate car prices. I just paid the sticker price and left. My bad :-)

Paul Licalzi was fabulous. It was my first time buying a vehicle, and Paul made me feel comfortable through the whole process. Car dealers can have a reputation of trying to swindle customers, but Paul was completely transparent. I felt like he advised me the same way he would his own kid. I would recommend him to anyone looking to buy a car from Hyundai.

My Experience with Nate was well worth it he was fantastic, he was honest I recommend going to this guy if you’re going to buy a car.

I had very little communication about what was done to my car, sent a text message saying that I needed to come get my car and that it was going to be left unlocked and keys in it in the middle of the twin cities. Not only that, they stained the the cloth and leather in my interior and then denied doing it. Never again.

Great service, very detailed and thorough.

I had a wonderful experience with Carrie. She was very accommodating and really sweet. A great sales associate in deed. She met my needs and I am so satisfied. Great job Carrie. Keep up the good work.

Amazing customer service ! Request to work with Abdikadir Abdi if you can for your sales experience. Abdikadir supported me through every step of the process of purchasing my car. He went above and beyond even delivering the car to my home after my purchase. He was extremely knowledgeable about sales and respected the knowledge I brought to the interaction.

The service I received the other day was top notch, they were up front with their pricing and had everything done in less than two hours.

I have leased and financed vehicles through Luther Bloomington Hyundai. Every time I come in for service I have the friendliest staff. They never try to upsell services. The end of service run down I greatly appreciate, especially as a special education teacher, with the green - yellow - red system to let me know the status of my vehicle.

Jake was a very helpful salesman and made the experience fun. He answered all my questions and was very patient while I made my decision!

Great experience from beginning to end. No pressure sales, which is a huge win. Luis did a great job of answering all my questions and getting me into one great G70!I went to another dealer down the road prior to stopping here. That dealer was not willing to work wit me at all. So glad I stopped at Luther. Could not be happier and will be a life long customer. Thanks again!

They picked up my car - fixed it - and returned. For a senior citizen trying to navigate through cold weather and the pandemic, it was great. We have bought 3 cars through this dealership and are very happy with the service we have received.

I brought my car in for a recall and everything was taken care of in a timely manner and the staff was very friendly. If you have a Hyundai and need work done go see Luther Bloomington Hyundai! Best Hyundai dealership in Minnesota!

Just yesterday my mom, dad and I went to see a Hyundai Santa Fe limited. We all assumed we would see the car and decide at a later date if we would be purchasing the Santa Fe. After working with Adrian and Heather we purchased the car. They both stayed after hours to help us, Adrian and Heather helped us to get the best deal possible and were beyond helpful and friendly. Not only was the car PERFECT but the customer service was PERFECT. If I could rate this dealership and our experience above a 5 star I would. Adrian has worked with my family before and is the best car salesman I have ever met! I can say with confidence if you are considering buying a Hyundai the Luther Bloomington Hyundai is the place to get it! Not only will you be treated with respect but you will be treated as family. An enormous THANK YOU to Adrian and Heather for making the car buying experience a fun one!!

I did reviews of different makes and models of vehicles that fit my needs and then went about pricing them at various dealerships. I found out that Bloomington Hyundai was very upfront on their pricing and easy to negotiate with. After several emails with sales staff, I was able to determine which vehicle I was interested in and pretty much knew the pricing on the vehicle before I went to the dealership. When I came for my appointment I asked about test driving some other models than the one I had been talking about (Santa Fe) and my sales person Nate was very good about that. After having driven three different models, I did decide on a Santa Fe Limited that we had been talking about. The price had pretty much been negotiated beforehand with a nice dealer discount and a few rebates. The price they gave me on my trade (2018 Ford Edge) was adequate and I decided on a financing deal (2.9%) that gave me a $2000 rebate. Heres the part where they did just a little bit more for me: There was some confusion about the exact vehicle I was purchasing and the deal was written up with the Santa Fe Limited that I did the test drive in (Earthy Bronze) and not the Stormy Sea color that we had been talking about during those emails. I actually liked the Bronze color better, but it didnt have all the accessories the blue one had! Nate made sure that the dealership would get me those missing accessories ( cargo net, mat and cover as well as mudguards) at no cost to me! I really appreciate that and Im very happy with my choice and how well I was treated there. I appreciate the low pressure sales approach and it was a pleasure to work with Nate and the finance department. I would certainly look to purchase there in the future, perhaps to upgrade from the 2015 Sonata we also own.

Very personable sales people. Available on a moments notice. Knowledgeable and friendly. Easy to find and parking was available close to showroom.

My service advisor, Nancy, was absolute incredible! I will definitely be recommending Luther Bloomington Hyundai to friends. If youre here for service, ask for Nancy! She will get you taken care of in a timely manner, while also being friendly and kind the entire time.

Good if you are leasing, bad if you are buying new. I would never financially recommend leasing so going to rate 1 star. The service department is horrible. After you buy a car be prepared for overpriced servicing. I have owned my car for 4 years now. Everything was fine up until recently when I have had to take my car in 4 times in the past 6 months. Their service department doesnt know how to fix a check engine light and they are rude and condescending. The last time I took it in they basically said they dont know how to fix it. My engine went out too and they had to replace the whole engine. All of this occurring within a 6 month span and suspiciously close to the end of the bumper to bumper warranty. Now when my check engine light turns on again, I am responsible for the cost.

Buying car is smooth and hassel free. Because you are putting your money. They will help you to cut your pocket.My car is in warranty. I went for first servicing and it was my first experience. They didnt even check their system and manage your car. They were charging 130+ for servicing even though basic service was covered under warranty.I had scheduled my appointment 3 weeks before and still they didnt plan for renter car. They asked me to sit for 1 hour without informing me that they do not have car loaner car. I had to pay 32$ for uber. I would have planned it in better way.I had to take CAB in this COVID SITUATION.Frustrating experience and will never go to them for servicing. COMPLETELY UNPROFESSIONAL.

I was pleased with the detailed response I received from Mark. I also appreciated the new touchless automated billing and payment system. I would recommend this would also extend to the original owner certification process for a more customer friendly response.

Carrie McWilliams was awesome to work with. She is so knowledgeable and patient with all the question my wife and myself had. We have bought four vehicles from her and will go to her for all future purchases. She has our loyalty and trust.

Great guy! Made me feel great and answered all my questions. Went above and beyond!!