user
Discount Tire
3810 Colonel Glenn Hwy, Beavercreek, OH 45324, United States
Appearance

Comments
Me
Review №1

Jacob got me two new tires at a great price, installed in less than 30 minutes from when I walked in. Super friendly, explained my options, excellent service. Ill be a repeat customer for any and all tire needs. Made buying tires a pleasant experience instead of one of those chores you just have to do.

Re
Review №2

I went in to get a flat tire repaired and get all my tires rotated. They told me that my tire was unable to be repaired and that I needed to buy a new one. I took that same tire down the street and got a plug put in it for $5.00. It holds air just fine now. Dont trust people just because they are supposed to be professionals, some are just trying to get more money out of you. I wont be back to this location!

Am
Review №3

I had an appointment and was perfectly fine with the wait. The customer service was good. Unfortunately though after leaving the store upon parking the tire valve cover was gone and the tire was very dirty with a yellow cream all over it. Fortunately I had a backup valve cover and was able to clean off the cream. I am definitely disappointed with the service.

Ch
Review №4

Had a flat tire, they were able to get me in and replace the tire on short notice. Great friendly service!

le
Review №5

Everyone was so kind, they got me in quickly and fixed my slow leak for free! would recommend this place to anyone.

Ma
Review №6

I had a great experience at Discount Tires. They were so nice and helpful. I was out of there in no time with 4 new tires that I desperately needed. I would recommend them highly.

Jo
Review №7

The staff was amazing! Great service and work! 100% will come back and recommend to anyone

Do
Review №8

I had a tire problem while out of town and there was no discount tire near where I was. I had to buy a new tire to safely make the trip home. I went to Discount Tire expecting to have to jump through hoops to get the matter taken care of. Within 20 minutes, the manager, Emmett and his crew put a new tire on my car and reimbursed me the cost of the tire I had to purchase while out of town.

Le
Review №9

Eric was awesome greeted us and properly took care of us. Lenny n Deb Kelly

Je
Review №10

I cant say enough good things about Discount Tire and this location in particular. Ive bought multiple sets of tires for my cars here for many years, and it has ALWAYS been a great experience (including best price). Just dropped off my car there for a nail puncture in a tire and a tire rotation, and about ten minutes after I got home, they called to tell me that it was ready for me to come pick up. Hope the guys there see this review to know how much they are appreciated--thanks!2021 Update--Since I wrote the above review, the guys at this location fixed a flat on a tire I didnt buy from them (original tire from when the car was new) and I bought another set of tires that they put on in less then 25 minutes! Wow, just great experience after great experience!

Em
Review №11

Quick, friendly and cost efficient service. Ive always just walked in and not made an appointment and theyre done within an hour.

Mi
Review №12

Great friendly service. Appointment time kept, and didnt have to wait too long for them to rotate my tires.

Do
Review №13

Do not go here. Save the money and order online where you will receive better customer service and a cheaper price

Ch
Review №14

Professional and very polite. They were extremely busy and still had all 4 of my tires balanced and I stalled within an hour.

An
Review №15

Quick and easy with awesome service. They do exactly what you want them to. And they let you know if anything else needs to be done,and they are upfront about the cost.

Je
Review №16

Affordable and professional. We went in to change my front two tires on my SUV. With the warranty, we walked out of there in less than 20 minutes and it was only $230. Will definitely make this my go to place for tires.

Ho
Review №17

I went in around 7:30 am a week ago because my tire kept leaking and I was about to head back to Wisconsin. I got there, and it was great service, and was done around 8:00. I wasn’t expecting it to be that fast, but they were so nice. Thank you!

Ga
Review №18

Yet again, another great experience with the good folks at Discount Tire. Thus tike, just a simple leak repair.I called ahead, got an appointment, leak fixed super quick. Never had nothing but great things to say about Discount Tire.Pros:- Pricing is great value for the money- Service is and always has been 5 stars- Customer Service is and always has been 5 stars- Facilities are always cleanCons:- None👍👍👍

Al
Review №19

Absolutely amazing! Super nice! Got my tires balanced and Jacob was genuinely concerned about the tread so I went ahead and bought two front tires at a great price and Carson was extremely nice and helpful as well and didnt complain when he took the tire off and fixed it put it back on then I bought the new tires right as he put it on and then he needed to take it right back off. Will forever and ever come back for tire issues ❤️❤️❤️❤️

Ti
Review №20

As always, the guys at Discount Tire in Beavercreek take care of me and my family. Every car we have they have put tires on and whenever we have a mishap on the road they take care of us like family. Just had a big blowout on my Regal GS thanks to a huge pothole, but as I stated before they always take care of me. Best team in the area, and I wouldnt go anywhere else!

Za
Review №21

Awesome customer service and great prices. I live down the road so this is my go-to place and will probably be coming here for the rest of my life. 5 stars

Vo
Review №22

I have been to other Discount Tires and this one has the professionalism and respectfullness that I look for if any business wants to work with me. I have had my tires for 3 years, great value, inexpensive and fabulous service. I live in Huber Heights but the drive is well worth it.

To
Review №23

Great experience from this store and these fine gentlemen. Class act the whole way through.

Do
Review №24

They where very nice to me at Discount Tire! I got 2 tires replaced and rotated plus balanced for a very good price. They treated me well and where done in about a half hour. Very good customer service!!

Ry
Review №25

Always best price and best value

Ri
Review №26

Courteous Knowledgeable sales associate, Practicing Covid-19 safe. I was impressed with the cleanness of the garage area as well as the sales Room.

Mi
Review №27

The manager there was extremely helpful and went out of his way to make sure that I was happy!

AN
Review №28

This place is awesome! The person talking calls was super nice and professional, they checked me in promptly, did my rotation and balance in 25 min, and earned my business for life. No more Wal-Mart Auto Center for me or my family. That place is impossible to get things done and I come here and everything is easy - like it should be with simple maintenance!

Ro
Review №29

Went to get a tire plugged - that i had purchased there - 4 tires actually - turns out they still want you to come to the office even though the signs say Please wait here, well be with you shortly. And Im not sure who it was, but whatever employee decided to yell throughout the store, complaining about having to plug a tire 40 minutes before closing time was SUPER helpful. SUPER HELPFUL in the way that I will never come back to this business and will also never bring our work fleet for service.I should have done my due diligence before giving this business my money. Please learn from my mistake and never support this company. They are the Wal-Mart of tire stores.

Ed
Review №30

Super friendly and helpful.

Rh
Review №31

Mr Nott was extremely helpful and professional.

Ja
Review №32

These guys are great!

Ro
Review №33

Loved our service at Discount tire Beaver Creek ohio. Very nice and friendly service from Robert Crippen. Bought a set of rims and tires and they were put on my vehicle in no time flat. All staff was very friendly and helpful. Thank you

Br
Review №34

You have found your new tire store! Dave, a manager, was the gentleman I interacted with. After some spirited driving, my tires were damaged to the point of needing replaced. I needed to order some new tires but couldnt drive home due to the tire damage (picture below). Dave lent me a used tire, that met their safety standards, so I could make it home safely and back when the tires arrived.My car is my baby and isnt the average vehicle. The team here treated my car with the utmost respect, professionalism, and courtesy.Every employee I interacted with was well trained, professional, and customer focused. I knew leaving that I received the best tire at the lowest price by a team who truly cares.

De
Review №35

Purchased a new set of tires at the Beavercreek Discount Tire. Amazing service, clean facility and friendly staff. Good deal on a set of Continental tires with a rebate! This is my new go to place for tires. Highly recommended. ⭐⭐⭐⭐⭐

No
Review №36

The staff was great! They were very helpful, knowledgeable, and extremely friendly. Took my truck in to get new tires put on and they were done in under an hour. Only negative was that I didnt even get to finish watching my movie on my phone while I waited. Would recommend and will return there.

Se
Review №37

These guys rock! The staff is always super helpful and they get you in and out in a timely fashion.

Jo
Review №38

Great Customer service and fast with an appointment!

Ja
Review №39

Not bad if you have a lot of time to wait. Young kids as service reps just lead to typical delays. Not set up for COVID so may go away once pandemic is over.

Sh
Review №40

Absolutely amazing! This was my first time at a discount tire. I noticed my tire was basically flat so I thought I would get the air checked and have them fill it up. Turns out the seal on my tire was bad and they fixed it absolutely FREE! The staff was amazing, the inside was very nice and clean. I will be returning here when I need new tires!

Wa
Review №41

Good tires but I don’t know why they changed my original air pressure’s cover like this.

Pa
Review №42

Discount Tire is always great. Ive used them in 4 states now. Always fast, professional, good deals, good value. Free rotations and leak fixes. If tires dont wear as long as they warrantied, they discount your next set. Yellow tire warning light on the dash? They fix those sensors too--for less than half what a dealer will charge you. Whats not to like?

Ma
Review №43

They were so kind and didnt charge me to fix my tire and remount it back on the car. In todays time its nice to see nice people. Thank you guys your the best will be back!

Mi
Review №44

Friendly staff, great service, got me in and out quicker than originally quoted. Took every reasonable safety and health precaution. Made sure I had everything I needed in order to take advantage of factory and store rebate.... Which I received within 2 weeks of purchase. Tech told me air pressure and torque spec for my lug nuts when he finished up, something I really appreciated. Ive had the car a long time and already knew the factory specs. But he gained my trust by telling me because it showed that he took the time to look it up. And when I double checked everything the next morning before driving, every lugnut and each tire was exactly right.

Ad
Review №45

Fast good work and reasonable prices

Ka
Review №46

Jacob was awesome & really helped us with our bad tire.

Mi
Review №47

Very friendly fast and quality work....upfront answers knowledgeable...Reasonable pricing not pushy but honest

Ja
Review №48

Great place for tires! Staff was very friendly and the techs are very helpful with any questions I have.

Du
Review №49

Super friendly service. We had an emergency while traveling about 10 hours from home. They got us back on the road right away.

Jo
Review №50

Originally posted 5 stars. After I got home and cleaned my car, I noticed that my new wheels (never had a tire change prior to discount tires) had several gash marks in them. I watched as staff used pry bars to fit tires over customers wheels but assumed they had rubber tips to protect the wheels. I contacted Discount Tire and was informed they would attempt to repair them. They had my car for 3 days...50 dollars in Uber rides to and from work later, I finally got my wheels back from the repair shop. I inspected the repaired wheels with the owner and determined that the marks were still noticeable. The manager seemed legitimately apologetic, however, a routine tire change job turned into a major headache for me. The manager said he could look into filing a claim with the corporate office to replace the damaged wheels, but Ive yet to hear from them. The positive online reviews for this location encouraged me to try out Discount Tire. I would advise anyone using their services to take photos and inspect your wheels before and after to avoid having a similar experience.

De
Review №51

Friendly and fast. They got me in and had a new tire on in 15 minutes. Great service.

Ma
Review №52

This is where I buy my tires and when I have an issue they take good care of my needs.

Ca
Review №53

The guys are anyways helpful. He even knocked the ice and snow out from behind my tires.

Je
Review №54

They had my tires in stock at the lowest price Ive found. Had an appointment wasnt there an hour for 4 new tires.

Da
Review №55

Where else can you sit in your car while you get your tires replaced? Plus, if you ever get a nail or something puncturing your tire, Discount Tire will take care of it, free of charge!

Je
Review №56

Outstanding service! As luck would have it, I realized one of my tires had a screw in it which was causing a slow leak. Tyler and Scott were great in helping me get a tire repaired in time for a family trip. Great professionalism from everyone I spoke to at the store . I will definitely be back for future tire needs.

Ry
Review №57

In and out in 30 mins easily for a tire change. Under 100 bucks. They checked my tire pressures and topped them off without being asked. Pretty solid place.

Be
Review №58

I was needing tires, so I was doing my homework, and price checking multiple sources, from Amazon for doing it myself, to Costco, and other competing stores. Discount Tire just simply could not be beat in terms of pricing. Additionally, they had some far more valuable than any other store that I encountered, which was exceptional customer service. From Tyler speaking to me on the phone and giving me honest recommendations to the local conditions and which tire would be best, to James who provided excellent checkout and advice. This level of customer service goes well beyond and I will likely be a lifelong customer of Discount Tire from here on out.

Ed
Review №59

Staff, Management & Technicians were extremely professional & ethical. Phone calls are answered knowledgeably & mannerly. Their entire operation is precise, orderly, punctual, & speedy. They have tire sales & installation down to a science. I was pleasantly surprised. Their prices are Fair & below competitors. I would recommend this location for consideration. I think their entire chain has a sound customer service ethic through proper management training.

Ch
Review №60

Discount Tire in Beavercreek by Wright State just earned our business! Had two tires from our zero turn mower that needed sealed and inflated and they did it with a smile. While the other place by them with a similar name said they werent able to!

Ch
Review №61

Rob always take good care of me and makes sure Im in and out!!

Jo
Review №62

Awesome service. Got a flat tire the night before (luckily I needed new tires anyway), went in and got all 4 replaced in a timely manner and at an affordable price!

Rh
Review №63

Professional, polite and polished. Absolutely PERFECT service.

Ma
Review №64

Have brought tires here for repair in the past. Recently purchased a set of winter wheels/tires. I was out of town when they arrived but they called me to let me know there was a promotion that was going to expire before I got back. I was able to pay over the phone and get the cheaper price. They could have easily let me come in next week and pay full price but they called as a courtesy.

Ja
Review №65

Love Discount Tire! People are very quick to leave negative reviews including myself which I am trying to change because places like these deserve that recognition. Discount Tire as a company is my go to place for tires. Always good prices and service. This location is no different and has excellent customer service! Every staff member I have encountered there is exceptional. Honest and trustworthy and it is very hard to earn my trust and respect. No BS with upfront and fair prices. I have purchased almost all of my tires from Discount Tire from Michigan to Ohio and go there for any needed tire repairs and just got a free one from this store location which just reminded me how great they are. I have went to several other big and small tire shops in several states and nothing comes close. Thanks for being part of a rare breed these days. It is very refreshing. Don’t change. This store location is excellent.Highly recommended!

de
Review №66

Not a bad experience

em
Review №67

Tyler helped me figure out the problem and find the best solution with the lowest cost in the long run. I havent had to put air in my tires since I went there its the best feeling ever

Ju
Review №68

Excellent service!

An
Review №69

The spirit of this team and their willingness to work together to ensure the customer is completely aware of all findings and swiftly serviced is truly a joy to observe.

fr
Review №70

I went today because of a flat tire and I was very politely greeted by Matt (truly amazing customer service skills!). They fixed my tire (big screw in it) promptly, checked the other tires, shined them and did not charged me anything! I am truly amazed at the level of professionalism, kindness and efficiency! I will certainly come back for new tires!

Ma
Review №71

Jacob was super friendly while doing my air check on my tires. Inside the store, Aaron remembered me from my last air check only the week before. Everyone made me feel taken care of and that my vehicle was in good hands. We have used Discount Tire for years and the service at this store is one of the reasons why. We travel about often and we have found great service wherever weve been. Thank you!

Re
Review №72

Good service fast installation

Ca
Review №73

A great store! Excellent service, relaxing environment, friendly staff. Good tires and they will not be beat on price. The free rotations and small repairs are great no matter where you are since they have so many locations. Second set of tires purchased from them->definitely recommend.

Ad
Review №74

They were able to patch my tire (at no charge😁) and while they told me itd be 1hr & 45min as a walk-in, they were finished MUCH faster than predicted.

Jo
Review №75

I wish customer service was this good at every tire store! We will definitely be bringing our Teslas here from now on. Just met me at the door and was very professional, had my car in the bay in seconds, repaired my tire in a matter of minutes, and did a complimentary tire shine and TPMS repair. I cant speak highly enough of this team and Discount Tire! Thanks guys!

Wi
Review №76

They were a little busy but got the job done, how ever they did forget to check front tires for me but it drives good so I guess it was the back tires all along. Took the van in for my daughter to get new back tires,was just wondering about the weights coming off but guess its alright if not Im sure they will take care of the problem.

Da
Review №77

Great service very fast

be
Review №78

Helpful, friendly, and skilled staff. They fixed a tire/wheel issue that another shop screwed up. They were fast and my car drives more smooth than it did when new. Their shop and waiting area are new and clean. Highly recommend them and will use them in the future.

Ti
Review №79

I rarely, if ever, post reviews b/c I think its entirely overdone and question the collective opinions of people who confuse online criticism with personal fulfillment.In any case, I took my car in this past week b/c my tire pressure wouldnt hold. The service manager said the tire was shot and he couldnt let me drive off w/ it. Immediately I was irritated. What a business model...right?. It virtually guarantees revenue.But as I sat there and thought more about it, I honestly GET IT! What if I were in his shoes and let someone drive away on knowingly, unsafe tires and caused an accident and harm? Something I wouldnt be able to live w/.In any case, I once again, apologize for acting like a tool when being told about my useless tires. Its really continued to bother me and Im really sorry. But I absolutely love my new tires. They make the drive so much smoother.Thanks for being professional and courteous, even when your customers arent. You guys gained a fan for life. That may be the silver lining through all this (or maybe not. :-) ).

Ch
Review №80

I have been to quite a few discount tire locations over the years. This particular store is blessed with fully capable, young and cohesive team, management included. They operate as if they have been working together for twenty years. I was completely impressed with the 45 minute tire replacement and balance on my truck. They also completed tire work on three additional vehicles in the same time frame. I highly recommend you check out this store for your next set of tires.

Ry
Review №81

Great experience. outstanding customer service. I would highly recommend this place. good prices and even better service. Thanks guys.

Mi
Review №82

If you need new tires or wheels this is the place to go. Best price and great customer service. Also the manager Scott will go above and beyond to make sure you are taken care of.

Je
Review №83

Great customer service

Ja
Review №84

When I say GREAT SERVICE, I mean GREAT SERVICE! I walked in on a Friday at 5:20 pm . I was greeted by Justin who was very eager to help me. I had my mind set on a set of tires. Justin not only showed me a better tire, it was also cheaper than the tire I wanted, and there was also a rebate. WINNING! If you need tires, I highly recommend that you visit Justin and his crew at Discount Tire in Beavercreek, where EXCELLENCE IS THEIR MINIMUM CUSTOMER SERVICE!!!

Se
Review №85

Best place for a plug & patch

Ke
Review №86

Super cheap selections. A popular destination that can be crowded in the evening hours after work. I made an appointment and got in and out very quickly.Tire prices can be as low as 40 each. I got the cheapest model and was glad to find them quiet and good handling. Installation and balancing etc has a small extra charge but very competitive.

Br
Review №87

Fantastic first time experience! Had some shaking happening with the wifes car and they were able to check on that and recommend tires for us. They quoted us the price of everything including labor so we knew what wed be spending and what wed be getting the entire time.Will definitely be going back!

Je
Review №88

Great staff, service, and prices. Included tire rotations with tire purchase has been great, always in and out in a timely fashion.

TW
Review №89

20 May 21 Amendment - I rate this SIX STARS based on the absolute wonderful act of kindness and professionalism by Jacob yesterday. All I can say is that if you go anywhere else than Discount Tire on Col Glenn, you are wasting your money and definitely will not get the level of customer service that seems to have all but disappeared in Beavercreek. All businesses in Beavercreek take note - stop in an see Jacob and take a page from his book of professionalism, kindness, customer appreciation and great knowledge of his profession.Jacob, you are awesome man and keep being the example we all should follow in our lives!!!________________________________________________________________________Giving this 5 stars based on the EXCELLENT customer service provided by Tyler. I was none too happy when I arrived to pick up my Jeep, as there had been a miscommunication between the tech who called me and I on removal of a cover plate to access the bolts. Tyler immediately sensed my frustration and instead of saying sorry sir and going to the next customer, he stepped up and provided excellent customer service, very much to my satisfaction. A good friend told me to stop going to Tire Discounters and go across the road and work with Discount Tires, as they are better priced, better service and overall just plain better! I credit that to Tyler and the staff there - professional, quality focused and do put the customer first. Thank you Tyler - I will be back very soon!

Co
Review №90

Went in for 4 new tires and asked how fast can it be done and he said fast. So I timed the team and they changed all 4 tires and put the new ones on in 14 min flat. Now that’s what I call service.

Hi
Review №91

Got a nail in the tire. Stopped by, got greeted at the door and was back on the road in 25 min. Didnt pay a penny since I bought the tires there. Great service

He
Review №92

The staff is really amazing ! They helped me out with a tire issue I was having a lot of trouble fixing !Very grateful !I will be a returning customer , for sure 😊Thank you guys!!!

sc
Review №93

My daughter brought her car in with a slow leak in a tire and the gentleman fixed it quickly and did not charge her. Service like that is hard to find anymore. Thanks for helping her out!!

JJ
Review №94

Absolutely phenomenal customer service from the employees at this location. Ive purchased about 5 sets of tires from them over the last 6 years, on top of having them mount multiple sets of ATV tires. Have always been treated with the utmost respect. This last experience is why Ill never go anywhere else. I put a set of tires on my truck a week ago, and couldnt get them to ride the way it shouldve. Had a lot of shake and steering wheel vibration at highway speeds. I called and talked to the manager after one attempt at rebalancing. He said to come back and theyd swap them out. I went in today figuring they would have to order the replacements (completely different tire), but they had them in stock and installed in about an hour. The new set rides amazing. No shakes or vibrations! They couldve just as easily kept trying to rebalance the tires, but didnt.

We
Review №95

Very professional, helped me out when I got a screw in my tire, got me back on the road in 20 minutes

Ta
Review №96

Great help!

De
Review №97

Quick, professional, and a lot of smiling. Good experience

Ro
Review №98

We had a good experience when we bought the tires from this location, I brought the car in today for service (balance and rotation), worked with the assistant manager Aaron and he made this a nice smooth process.Would definitely consider buying tires from them again in the future when needed

Mi
Review №99

Stopped in on a Saturday. They were busy. Was told my tire wasnt leaking air and the tread was fine. Stopped someplace else. I wasnt crazy. Tire had a 6 inch nail in it in a spot that was not patchable.Thanks Monro for taking time to find out what was going on with my tire.

Ca
Review №100

Exceptional staff!! My car feels AMAZING! The customer service was PERFECT and the staff was so friendly you could tell they really enjoy what they do even early in the morning on Saturday! I will be returning from now on! No more NTB for me :)

Information
39 Photos
100 Comments
4.7 Rating
  • Address:3810 Colonel Glenn Hwy, Beavercreek, OH 45324, United States
  • Site:https://www.discounttire.com/store/oh/beaver-creek/s/1996?y_source=1_MjAyNDY2MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 937-912-3528
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations