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HRU Property Management
5100 California Ave #126, Bakersfield, CA 93309, United States
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Li
Review №1

Lets start off by saying, although there properties have space and are great in price range the way they handle any tenants request because of the property they rent, is PATHETIC! We lived in one of there apartment buildings for almost 4 years and we had sooo many bad experiences with the way they handled each of them. We had the water boiler spill all the water inside and damaged our carpet, water kept leaking from the roof into the kitchen thru a whole right next to the light which was a hazard, the stove was very old and didn’t even work, and all they did was go and turn it back on with the switches, as well as the restroom the bathtub would leak to the bottom apartment and it took them more than 2 weeks to get it fixed. The apartment complex we lived say they are “gated” and yes theirs a gate, but it doesn’t work, we had my husbands work truck broken in and they stoled his property. They obviously want there rent money ASAP or they’ll charge extra for late fee, yet don’t get things fixed. We recently moved (Thank God) to our new construction home and when we received our deposite back, the deposite was a joke! We paid $650.00 and got $213.00 back. A joke right! We got charged $350.00 for blinds that are the cheapest in the market that cost no more than $7-$15 that would make it $72 the most for all 5 blinds. Sun damage & wear and tear obviously had to happen, and when cleaning them they would break, obviously I needed to clean them and we are fine paying for them to get replaced since they were damaged, but $350 for cheap blinds! P A T H E T I C ! Also, we got charged $87 because of suppose late fee in giving the keys back, mind you we moved out December 31st and January 1st was NEW YEARS and a Friday, so Saturday and Sunday they were obviously closed and we turned them in on that Monday January 4th. Upon calling today since a week of asking for Tony to call and talk to us about us not being ok with this deposit we got back, I talked to Mrs. Diaz and she said so herself that those blinds are cheap, yet still said quote “lucky we didn’t get charged more”. If you are looking to rent, I’m sure you can find BETTER renters, don’t go to this pathetic company. Thank you HRU Property Management.

So
Review №2

I am very disappointed with the service. I applied for a rental 3601 S. Chester and contacted via text several times, called Tony Diaz cell direct andaand the officeno and heard back from him. Not a sorry but we only process once you see the property or basically some type of a response via text or phone email something. I dont recommend you deal with this guy. He is not professional at all!!! The positive side of this is I called and said they will refund my $40 application fee.

Pa
Review №3

Have been using HRU realty for many years to manage multiple properties. Always professional regarding any issue and they promptly reply regarding any inquiry. I highly recommend them.

Ju
Review №4

I know Tony from 2011, he manages some properties for me, He has been an excellent Manager, with him, You can not go wrong, He is a solution oriented person, his team make you feel comfortable all the time.I have never had any problem with him, whenever a problem arise, he looks for the best solution. I like him and his team because they are very resourful. I strongly recommend him and his team to be part of your management. I have a zero complaint with Homes R Us.I am looking forward to work with them for more years, I am vey happy We met. Extraordinary team. Thanks a lot for all your help.Julio Corea

Ro
Review №5

They are respectful people and are willing to help you with your needs. I highly recommended them

Ar
Review №6

We highly recommend them.. we r rented a home from them for over a year. Very professional and friendly.

En
Review №7

Quick response easy to work with.

Information
6 Photos
7 Comments
4.2 Rating
  • Address:5100 California Ave #126, Bakersfield, CA 93309, United States
  • Site:http://hrupropertymanagement.com/
  • Phone:+1 661-831-6022
Categories
  • Property management company
  • Real estate agency
  • Real estate rental agency
Working hours
  • Monday:9am–4:30pm
  • Tuesday:9am–4:30pm
  • Wednesday:9am–4:30pm
  • Thursday:9am–4:30pm
  • Friday:9am–4:30pm
  • Saturday:9am–4:30pm
  • Sunday:9am–4:30pm
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