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Bayside Nissan of Annapolis
2542 Riva Rd, Annapolis, MD 21401, United States
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Jo
Review №1

This is my second time going to Bayside Nissan!! The first time two years ago was for myself, from the first moment through my whole visit they were kind, thoughtful, respectful friendly! They listen to your concerns and found me the perfect car for my budget…. I just took my youngest son back for his first car, Ryan and Dustin were the kindest and most helpful people! Not only did they help us , they took so much time to teach him about every step of buying process!! The car is perfect.. we are going back for my next two children and have already referred my friends! If you need a car, need help fitting a budget, have children needing a car, this is the place!Thank you Ryan Davis and Dustin Harris, you are the best!!!

El
Review №2

I ABSOLUTELY LOVE BAYSIDE NISSAN! Ryan and Amy were amazing. My experience was easy and enjoyable. They took great care of me and gave me an awesome deal. The sales team were very friendly and helpful too. I highly recommend them. Won’t be going anywhere else. :)

Au
Review №3

After shopping around I was relieved to finally get what I wanted. A new truck and a smooth no pressure deal. I asked for an out the door price, received it and went back the next day to make the purchase. The salesman, manager and staff were all top notch. No hidden fees at the last minute, no surprises and no delays. Pleasant experience all around.

No
Review №4

The service representative was professional and knowledgeable. The work was performed quickly. The entire service department has a welcoming atmosphere, they take a personalized approach to each customer, genuinely listen and address the issues. Always a great experience knowing that they only suggest repairs that are needed and don’t try to sell you stuff you don’t need. Even when it was not obvious what was causing the issue they kept digging till they found it and fixed it. Highly recommend.

Lo
Review №5

Best experience ever! Big shout out to Dustin and team at Bayside In Annapolis. You made myWorld seem brighter again.Thank you so much!Sincerely, Lorraine

Kr
Review №6

I have been leasing cars from Bayside Nissan for 10 years, and have always had the best experiences. The staff in sales and in the service department are fun, friendly and so helpful. Always. When it came time to buy out my lease this last visit, it was a wonderful experience. Dustin Harris, Amy Chambers and Ryan Davis huddled to make magic happen, and I could not be more grateful. I walked in and out within an hour with a smile on my face and again, so so happy with Bayside Nissan. They take care of their customers, treat you with genuine respect and look out for your best interest. I have always and will continue to refer customers to their location. Bayside Nissan is a gem.

Je
Review №7

Anthony went up above and beyond for me and was always so polite and professional. My car was having intermittent AC issues and they were never able to replicate the issue so I had to bring the car in 4 different times. Anthony always made sure I had a shuttle to work and even had my car dropped off to me one time so I didnt have to leave work. He displayed amazing customer service and you can tell he truly cares about his job and helping people out. Give this man a raise!

Pa
Review №8

I went in for an oil change, I arrived early so I can beat the rush. As soon as the service department opened they took my car in and complete them out oil change quickly and efficiently. I was extremely happy because I had the rest of the day to myself without sitting in the dealership.

Jo
Review №9

Its a wonderful dealership. There are closer Nissan dealers to me but I chose this one for my initial purchase of a 2017 model. I like the professionalism and friendliness, so when I decided to go with a 2021 model there was no question but that I would do business with Bayside Nissan once again. My salesperson, Mike, was extremely helpful and will provide continuing help in getting my manual controls switched from my current truck to the new one.

Ma
Review №10

Had my appointment first thing the morning. The valet greeted me kindly and Anthony got me checked in swiftly and work on my vehicle was started. I had a recall notice that was causing some confusion but Dennis was able to figure it out and let me know what the situation was, and no extra work needed to be done. Generally a great experience. Even adding on a front brake job to my 15k service, I was in and out in a little less than 3 hours.

Jo
Review №11

Great service! I love Bayside Nissan! They went above and beyond to get the job done in superb fashion. I salute Brady, Dennis, and the service tech for excellence. They did what another dealership could not do-properly diagnose and repair my vehicle. 🥰

Sa
Review №12

This couldnt have been any easier for me. I was able to schedule and select my own appointment time online, and I made use of the shuttle service both to and from my office further down Riva Road. My shuttle driver was super friendly and professional. I even took advantage of the courtesy car wash. All in all, an excellent experience!

Ra
Review №13

Ryan, Amy, and Dustin provided us with top notch customer service! The sales process was very fluid, transparent, and fair. We loved the service we received so much we purchased two cars, made my wife so happy I finnaly got laid! Huge shootout to the team at Bayside Nissan!

Rh
Review №14

Great Assistance from Weaver, Dennis, Sarah, Dustin, and Ryan keep up the phenomenal work with taking care of your customers. They definitely make you feel welcomed and like family. Keep up the great work

pa
Review №15

Excellent customer service. My mom will enjoy her new 2021 Versa. Special kudos to Dustin Harris.

St
Review №16

I purchased 4 new tires from them a week and a half ago and one of the tires went flat so I took my truck in with a donut on it to be repaired. The tire had a metal blade in it but I didnt know that at first. Tires were still under warranty so the repair or replacement would be free. I arrived at the service dept around 8:50 for a 9:00 appointment. The service waiting area was pretty crowded. At 10:15, the waiting room was completely empty, everyone who was there with me had their cars repaired and were gone. No one told me anything about my truck so I walked around the back of the dealership to find it sitting with the donut still on it. I go to the service tech Zeke and ask him whats going on and he said let him go check. He came back and said they will be looking at it in 5 minutes. I said why is it taking so long, I have been here an hour and 15 minutes and havent heard a thing. He said they have other cars that they were working on. I was the only person left in the waiting area, the other 6 or so people got their cars repaired and were gone. A couple did come in a little after 10 and their car was seen immediately, I heard the service tech tell them so. Zeke came back in 15 minutes and told me that I needed a new tire and would have to come back the next day. It took them 15 minutes to look at my car and yet I waited 1.5 hours for something that took 15 minutes. I was treated horribly so I asked for the service manager Dennis and he was not there but Zeke would give him my number to call me. Dennis did call, apologized and said he would call me as soon as the new tire came in the next day. He never called, I called the parts department at 1 pm the next day and they told me the tire was there. I firmly believe that since my repair would be free that I was treated indifferent. Also, the receptionist in the service department has a very nasty attitude, is rude and needs training on how to speak to customers. Find somewhere else to take your car if you have a warranty because you will be treated unfair and made to wait. They are only very friendly if you are spending money.

Jo
Review №17

The easiest car purchase I have ever made and they gave me a great deal. My salesperson (Luciano Luongo) was not only courteous but very solicitous of my comments. The sales manager was very accommodating. I have been doing business with the Nissan dealership at this location for many years and Bayside has continued to meet my high expectations for service and sales.

Ba
Review №18

As always, superior service from Zeek! He is the best and has served me very well over the years. Don’t let him get away!

Je
Review №19

Sale and trade-on went smoothly when I purchased the car. More importantly the service department took my car in for a warranty issue and I received my car back cleaner than it went in. That was very unexpected and unusual from my experience. Thank you.

Cl
Review №20

Saw the car online and was able to get all the ‘buying’ business done on line. Basically drove there and picked up vehicle! Everyone was very kind and the whole experience was quite pleasant!

Sy
Review №21

No signal on my Sirius!Zack in service took care of the problem, ordered a new antenna had it installed and called Sirius so I could receive my credit for no signal for the last two months. Zack you are the Best, Bayside Nissan should give you a raise and Employee of the Month Award.

St
Review №22

I came an hour to visit this dealership because I heard it was the best! Darnell and Amy were amazing! They were very informative on the cars they have and put me in the car that best fit my wants and needs! Any question I had was answered with no hesitation and their customer service was over the top outstanding! They made getting a new car comfortable with an amazing deal! I highly recommend this dealership to anyone looking to purchase a new vehicle because you will not find a dealership that is more honest, caring and professional than this one!

Sa
Review №23

The service was performed as requested. The service department doesnt notify customers over the PA, so my wife sat there until I got the e-mail that it was ready. I had requested a 15K service, that was completed and then got an e-mail asking if I wanted to schedule a 15K service, since my vehicle showed 15K at the recent service time. Someone needs to look at their service system and fix it, so it shows what services were complete during the last service.

Tr
Review №24

I just had my car serviced at Bayside Nissan after my transmission failed. The guys here, especially Dennis and Anthony, were extremely helpful and communicated with me almost daily on what was going on and expected completion dates for each item. They let me know some other things that I should have repaired/replaced, and were honest with me about which of those items should be done now vs later on down the road. They also signed me up for the free Nissan rewards program to earn points for future services. Im overall very satisfied with the work and crew there, and will definitely be taking my car in here for future work.

Da
Review №25

First time here with my car I just bought from Carmax and everything was cool everyone was friendly and my car was finished quick

Hi
Review №26

I had the pleasure of dealing with Donnie. He is a long standing part of the Annapolis and Anne Arundel County community. Honest, genuine, and had my best interest in mind. He was professional and personable and showed patience and integrity. I highly recommend him and would seek him out again for my next purchase.

Li
Review №27

As always, my experience was excellent. Zack went above and beyond to assist me.

Ro
Review №28

I always experience that Bayside treats its customers well: doesnt try to get them buying services that are not needed. I like being updated about my tires and brakes each time I go in for service. I travel often and want to be sure that my car is in best shape. Thank you for your great service.

To
Review №29

The Bayside sales team was friendly, knowledgeable, and helpful throughout the process. We never felt pressured to buy. They worked with us by answering questions and providing information about our vehicle. genuinely friendly people. Thank you.

Br
Review №30

Very very pleased with my experience here. Ryan the sales manager, as well as the rest of the staff were extremely helpful, and very pleasant to work with. The were more than willing to work with me, even though my credit isnt great, and Im now driving a vehicle from them, and I couldnt be happier. Highly recommended! Tell them I sent you!

Je
Review №31

Dustin was a great salesman and provided all the options needed to get the car we wanted! Great experience.

Ka
Review №32

I love Bayside Nissan! My car is always taken care of, everyone is super polite, and they always save me money! As a person who knows nothing about cars, I never feel like I’m being taken advantage of here like I have at other dealerships. Somehow, I always walk out paying less than I was stressing about and that is one of the biggest reasons why I come back.

De
Review №33

Outstanding customer service and honesty from the entire team. Dustin Harris was great to do business with. Definitely recommend! Thumbs up!

Ba
Review №34

I enjoyed that they performed the service as promised in a very timely fashion.

Se
Review №35

The staff was very nice and supportive. Melissa was a very awesome sale associate which helped me pick out a car that would best fit in my budget!Amy in the finance department helped me in finding a monthly payment that I felt comfortable about making!

Je
Review №36

I took my 2018 Rogue in to service, they always do a great job. I ended up trading it in for a 2021 Morano. I will always deal with Bayside as they are very professional and I have never had an issue. The staff that is managed by Dennis is top notch.

Jo
Review №37

Brought the car in for a recall inspection. Was taken right in and no repairs were necessary.

Va
Review №38

It was great! very happy with the staff and experience so far

ni
Review №39

Zeek is one of the best . He helped me out

Pa
Review №40

I had a great 1st experience at Bayside. I drove an hour and a half to get there and their staff took care of from the second I left my vehicle. Thank you Darnell and Ryan!

Te
Review №41

Buying experience was as expected. The financing got a great rate. However, the process was so rushed and I didnt get any information about how to pay or see my loan.

Be
Review №42

We have been going here the past 10 years for service and have never been disappointed. We bring all of our cars to Bayside. Mechanics are knowledgeable and do a great job whenever we have brought the car in with an issue. Anthony, the service rep is very respectful and honest. Dennis, the service manager is highly professional.

Pi
Review №43

Disrespectful on call and just hung up by slamming the phone. Will not be giving this location my services.

Th
Review №44

Every time I have work done here I leave the dealership with a new issue. The first time I had my 50 thousand mile filters changed and left my ac was broke. They told me for 300 dollars they could run dye through the lines. It also sounded like a jet engine when I turn the air on. This time I got new tires I left with a air bag light on and bought new tires and my rims was damaged.

Ch
Review №45

The staff here was very helpful in buying my car. I brought my 4 year old daughter with me and they even took the time to inform her about some of the features to my new car. They made the buying process less strenuous.

Ca
Review №46

Special Thank You To Darnell Cameron for being such a Great help! I truly appreciate you for your work!

Br
Review №47

One of the most genuine people I have ever met in the car business! Really Reasonable prices! Ryan and Jared did a great job just walking us through our purchase and making us feel certain we were buying the right car! We went up to look at a used corolla and doubted we were gonna actually get it. Long story short, they made us feel comfortable, dealt with us very fairly and we happily bought the car! Just a great dealership with great people!!

Li
Review №48

Very professional and great turn around time.

Je
Review №49

Dustin in sales and Anthony in the service department have always been so helpful and understanding, especially to me as a first time car owner

Ja
Review №50

I took my 2009 Altima into Bayside for service. To make a long story short, a steering lock issue that wouldn’t allow the car start and a general inspection. When the necessary repairs came back much higher than expected, I was in a bind. The service department were outstanding with communication and it was clear this was the higher MD standards. So I decided to get a new car.I work 11 hour days, meaning I wasn’t even available to go in until 8Pm. And I needed a car to go back into the office in 5 days. Jose and Brian were on it. They stayed late, accommodated my price range, found me the exact vehicle I was looking for - a very well treated 2016 Nissan Rogue. Jose took me for a test drive and was extremely helpful and informative. In two visits, I was able to drive my new car off the lot. Brian got me a great deal and I am a week in, still very happy. I would recommend them to anyone!Thank you guys!

Es
Review №51

Regular oil change n tire rotation. Fast and friendly service. Thank you Bayside Nissan of Annapolis.

Fr
Review №52

Start to finish everything was seamless. Price, financing and staff were excellent.100% satisfaction as promised! Like family 🙂

Ak
Review №53

I will trade both vehicles on Toyota .Never purchase any other Nissan

Sh
Review №54

Great customer service. I recently moved from the Annapolis area. I will continue to go to Bayside to get my vehicle service. GREAT JOB!!!

Sa
Review №55

Zeek was the gentleman I spoke to each time on the phone. He was extremely informative, friendly, and made sure I understood everything. My car was fixed up sooner than expected and I was extremely thankful for them holding it for me for another night since I was unable to get it that day. When I arrived, everyone was super friendly and helped me get to where I needed to go. I am very thankful for everyone who helped me and I will definitely return for service again!

De
Review №56

My service advisor was knowledgeable and had all the recommendations done promptly.

Ch
Review №57

I have bayside for life but this is my first time at this location . Ralph/Zeke was my service advisor. He was straightforward, professional, and helpful. I will be returning for tires and possibly brakes.

Br
Review №58

Had a fantastic experience buying my vehicle from Bayside Nissan. Bryan is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Bryan and Bayside Nissan if youre in the market for a new or slightly used vehicle.Thanks again Bryan!!!!

To
Review №59

I recently purchased a used car from Bayside my salesperson Alle Forbes was very informative and freindly walked me through the process.When Alle wasnt available I spoke with Ryan Davis who was much of the same,everyone I talked to was very nice made me and my daughter feel very welcome.Great experience at Bayside Nissan.

Pe
Review №60

Love my new Nissan Kicks! Eric Lohsl was awesome! Very friendly, professional and personable. Thanks to Rob! Steve in service is awesome too!!

O
Review №61

If I could give zero stars I would. Bought my car from here last year with Jose. THEY WILL TAKE ADVANTAGE OF YOU! I should have gone to another dealer... DO NOT COME HERE!!!! Legit only offered me 1 warranty but somehow ended up circling different extended warrantees and contracts knowing dam well I was tired from being there! HORRIBLE SERVICE AND WHEN I TRIED TO ARGUE ABOUT FREIGHT CHARGE HE TRIED TO ARGUE BACK!!! REGRET COMING HERE AND BEST BELIEVE I WILL TELL ALL FAMILIES AND FRIENDS NOT TO COME HERE!!! NOT TO MENTION THEY NEVER SHOWED ME A RECEIPT UNTIL AFTER I SIGNED!! THEY WROTE EVERYTHING ON A BLANK PIECE OF PAPER! JUST BECAUSE I WAS SO YOUNG! AND JOSE WAS SO USELESS...SPOKE ENGLISH MOST OF THE TIME SO MY FATHER COULDNT UNDERSTAND WHAT HE WAS TRICKING ME INTO LOL! ISHOULD HAVE CAUGHT ALL THE RED FLAGS RIGHT THEN AND THERE ESPECIALLY THAT THEY GAVE ME MY CAR WITH A MISSING MAT... THEN OFFERED ME FREE EXTRA MATS yeah I expect that and so much more...

An
Review №62

Quick and efficient. Was blown away by the new Sentra SV. My favorite purchase yet. Very sporty for a small sedan. Makes it a little hard not to speed lol.

Sp
Review №63

Sales team was very friendly. not only did they drive 30 miles out to test drive, but they sent an uber to my home to pick me up to buy which made my experience less stressful.

Mo
Review №64

Zack was very helpful...

Sh
Review №65

Anthony in the service department was great! He was courteous, thorough, and very efficient. Even quite funny. He made my long wait enjoyable.

Jo
Review №66

I stopped by to look at a car...and walked away with 2! One for my daughter, one for me. Big thanks to our salesman Jamie Ott - a seriously good guy with a great sense of humor who made the car buying experience fun.

Sa
Review №67

Just before 6 am on the way to work atcAnne Arundel hospital I ran over a large shard of manhole cover which destroyed my tire. William Golden and my service technician Mr. Ireland, had my vehicle ready for pickup and my upcoming drive home to Florida( Im a travel nurse) before the end of my shift. Amanda also facilitated payment. Mr. Golden personally ensured I was picked up at the hospital which helped me then in turn get adequate rest for my next long shift. I am very grateful

Sc
Review №68

Very efficient and friendly.

De
Review №69

Had an oil change - everything was great Mr Ellis gave me a ride to to & from work. Staff is great especially Zek

An
Review №70

My service was a basic service, it was done correctly and was reasonably priced

Ma
Review №71

Lack of courtesy. I had set up an appointment to come test drive a vehicle and had taken off a half day of work to drive all the way to Annapolis and do so, only to find out that they had sold the vehicle the morning of but couldn’t call or email me so I didn’t waste my time. Although, the lady I dealt with was very nice but this was still very annoying.I guess in a way I learned my lesson to still call first. I just thought that with having an appointment that they’d let me know if they were selling it to not waste my time.

Ka
Review №72

Darnell was wonderful and not pushy at all. Great overall experience!!

Ta
Review №73

Buyer Beware- Nissan posted a payment to our account that belonged to someone else. They retracted the payment. But with only 2 payments to go they stopped the auto debit, sent me a refund for the difference in payment then stopped the payment on the check. No letter as to why. They also issued the lien release for the car. When calling got a run around and no one seemed to be able to fix it. When they retracted the miss-posted check then they issued a late payment to my credit history.Five years of payments and never a missed or late payment. When I finally talked to someone in customer service and made the last payment of $463, customer service did not remove the late notice on my credit report. This problem was due to their mistake and my credit should be restored. Their customer service sucks. I purchased 3 cars and my husband purchased one all Nissan cars. but I can guarantee this family will NEVER purchase another Nissan until this is fixed.

Ni
Review №74

EDIT: Okie Townsend of Bayside NIssan reached out to me after I left this review and did his best to make me a happy customer. Someone from Bayside dropped a loaner car off to me, while my car was taken to have a second key cut - free of charge. My car was returned the same day, clean and with a full tank of gas. I am happy with the way Bayside Nissan resolved my issues. Hopefully the next person wont have to go through what I did. While I probably still wont purchase another vehicle there, I do plan to continue being a customer of the service department, at least while I own my Nissan.Would Not Recommend.Ray Hayes the sales manager pressured me into purachasing a vehicle, after the purchase I had to follow up to make sure that the things I was promised during my negotiation actually were followed through on. Darnell, the associate that assisted Ray is completely unknowledgeable about Nissans or sellling cars in general. I never received a second copy of my key, when I followed up I got the run-around for almost 2 months. Whe I finally spoke to Ray Hayes, the sales manager he told me he Wasnt with the drama...Drama - being me asking for the second copy of a key from a car I purchased brand new. I still dont have a a second key.Overall, my experience with the service department was better than the sales department, but still not great. Bayside Nissan doesnt care about that customer, just the money....big surprise. I will NOT be spending another $25K of my hard earned money there EVER AGAIN.

Le
Review №75

Anthony is awesome, very helpful and knowledgeable. I appreciate Dennis’ help also

Ko
Review №76

Great staff & very VERY informative. They’ll do EVERYTHING they can to get you in your car. Dustin was the best salesman and Bryan was a great in finance. Gotta love the sales manager as well. BAYSIDE FOR LIFE!!!!!!!!

Kr
Review №77

I just purchased my new/used Nissan rogue. Jose the salesman helped me find exactly what I was looking for. Bryan helped me with finding the right finance. Wonderful dealership and fabulous people. From the minute you walk in the door till the minute you walk out. Very professional and willing to work with you. I will definitely be recommending this dealership to all my friends.

Bu
Review №78

I want to say that my experience with this company was great. I had my reservation at first due to an unpleasant experience at another dealership. The customer service was excellent. The finance department really did an excellent job working with me and getting me affordable payments. I had several questions and concerns. They were all answered and my concerns were addressed. The sales representive pick me up because I was unable to make it there without having a vehicle. I really appreciated that and the followup to check how things were going with my new car purchase. The sale lot had many different varieties of vehicles to chose from. I was happy to get a vehicle that was within my budget range. The bathroom was very clean and had soap and paper towels!🙂 The service area was clean and the staff working were friendly. Water,coffee, or soda was also avaiable without charge with was also a nice touch! The detail staff address my concerns and clean my car which made me feel like I had a brand new car even though it was used. I hope they take my suggestions about products. Overall I give 2👍🏽up to my experience. They made me feel comfortable and happy I made my purchase. Looking forward to continuing service in the future. So if your looking to buy a vechile, Bayside Nissan is the place!

Ni
Review №79

I had been looking at cars online and decided that bayside had a good deal for a 2018 Altima. I went Saturday to go check it out. Before even approaching the front door a man said what you looking for, I can help you. I told Dustin what I was looking for and he escorted me to the car and we looked at it as he beamingly described the aspects and features of the car. I then asked could I take it for a test drive, he eagerly went and got the keys. The car drove smooth and I felt very comfortable in it. Once arriving back to the lot it was time to talk numbers. Dustin raved how bayside has the best numbers within a 300 mile radius, cheapest I found. The filling out the paperwork was easy the hard part is the waiting. One of the reasons I am giving a 4 rating because of the long wait....I was literally there for hours and because other than Dustin the salesperson I did not feel like a welcomed customer. So advice I would make it a more friendlier/welcoming atmosphere that would want to make customers come and buy there.Dustin you really earned your “sales champ” trophy.

St
Review №80

Worked with Jim Ireland Jr. to do an annual GT-R performance optimization service. He was extremely knowledgeable of the platform and made me feel fully comfortable with his expertise and intent to care about the vehicle. His questions and suggestions made a huge difference!

Pa
Review №81

I had an amazing experience. They provided me with a great deal on a new car even with rebuilding credit. Nissan Incentives are also very great! Ray and Christina are wonderful! Keep up the great work!

Za
Review №82

Very nice individuals that work here at Bayside Nissan that make the experience easy and smooth. Recently acquired a used ford fusion and the sales representative Eric was very helpful in the process as well as another gentleman in whose name Ive forgotten unfortunately. Professional and efficient, overall a very nice place to acquire a new vehicle.

Jo
Review №83

Service department is terrible. Damaged my vehicle twice and refused any appropriate compensation. Fool me once Shame on you. Fool me twice shame on me. Never again.

Ag
Review №84

Great team from sales to service. I bought a used car a month ago. I wanted a few things taken care of as a condition for the transaction. They made a list in the contract. Service took care of it a week later and more. They returned the care in pristine conditions. Last night we left the car in contact and lights on while waiting for someone. Had to jump-start the car, but the engine light came on, with my daughters driving test scheduled for tomorrow. Heads up, your engine light cannot be on for your driving test. Called their service department this morning, explained the situation, and they took the car in today. Checked in at 1:15pm and was out by 2pm fully operational. Kudos to Kelvin in sales, Brady and Zeek in service. If youre looking to buy a car, pay them a visit.

St
Review №85

Bayside Auto Group has a terrific team! We worked with Edward, Luciano, Ray and Bryan. All of them were very friendly and informative. They patiently worked through all of our questions and concerns about buying a new car. They were fastidious in every detail and made sure we were getting exactly what we needed. Thank you Bayside!

Ma
Review №86

Overall it was a great experience! From the Sales team to the finance team... it was wonderful! Everyone was so helpful and knowledgeable about the car buying process! Thanks Bryan, Eddie, Luciano and Ray! 😁

Ke
Review №87

Bought a used car here this past Saturday and had a very pleasant experience with everyone at Bayside Nissan. Not only was the car totally clean and in great shape but Eric and Ray worked to get me the best deal on it. Bryan was a big help in the finance department which was such a relief because my credit situation was complicated. Thank you all so much I love my new car!

Li
Review №88

I have never bought cars from them.Service Dept. have taken care of my Xterra for years

Ma
Review №89

I visited online Bayside Auto and saw a used 2016 Nissan Rogue which had low mileage (Car Fact history) so I decided to go see for myself.  I was greeted by salesperson Mr. Kelvin B, who took the time to show me the entire inventory online and then he showed me the Nissan Rogue and we test drove that vehicle and also the blank. Kelvin kept saying you will be driving this vehicle so you have to make sure its what you want.  Kelvin provided me a copy of the Truck Car Fact history.  I was so relieved,  I was not feeling pressured into making a decision at that very moment.   So many places tell you this deal is only good while you are here now.Mr. Kelvin said heres my card and told me he would contact me in a couple of days however feel free to call anytime if you have any questions.  Well the next day I had several questions and he answered most and directed me to the person which could answer the rest and he followed up to make sure I was clear.  In my observation from when I first arrived, their was the warmth of the entire staff such in effort to please the customer of course they trying to sale the car. Well I have purchased the Rogue and that loyalty hasnt changed.  I was able to get a deal for a great vehicle, I am enjoying my new Truck.  I would highly recommend my Salesperson Kelvin B, Bryan (Finance), Zeek (Service) and the dealerships entire team they seem to care about their performance, product and great customer service.

Re
Review №90

I bought my car 3 weeks ago and really love it. My sales rep Jose was very professional and helpful. I was looking on car fax and sent a email. Got a phone call right away. Everyone at the dealership were friendly. Overall satisfaction I gave five stars.

Ms
Review №91

I had a wonderful experience at Bayside Nissan. Kelvin aka “country” really took great care of me.He made sure he found the exact car I was looking for and he never gave up on me. He stayed in constant contact every step of the way. And I truly appreciate that. The finance manager Bryan was truly amazing. No matter how much I bugged him with questions regarding the sale he always made time for me and explained everything. Also with a great attitude. You just don’t find that everywhere! If your looking for a great car and excellent customer service...Bayside Nissan is where you should go. 5 ⭐️ service all the way!

Ca
Review №92

My wife and I were looking to buy our first car together and had an amazing time at Bayside Nissan. Our salesman was Mark and he was awesome! He is very conversational and not pushy at all. He has a lot of knowledge and most importantly made my wife and I feel comfortable the entire time. After deciding on the car we wanted to buy, we were introduced to Rob, the manager, and he helped us finalize the deal. I would recommend this dealership to all my friends and family and be sure to ask for Mark!

Ke
Review №93

My sales person Christine Watkowski was excellent she explained everything about the vehicle and allowed me to try different models and explained the differences. The sales manager was also very friendly and kept true to his word regarding pricing of the vehicle I purchased. It was the best experience I have had buying a car.

Sh
Review №94

I had a great time buying my first car here!! Jose, Bryan, and Edward Bates were so helpful! Not a bad deal either ;)

Al
Review №95

I had the best customer experience ever with Irby, Ray, and Bryan. I purchased my vehicle online on Memorial Day, and it was delivered the next day as promised. They were so helpful and professional. They answered all my questions clearly. I strongly recommend Bayside Nissan of Annapolis.

Ky
Review №96

We had the best experience at Bayside Nissan. Kelvin, Raye and Bryan made sure we got the vehicle we wanted at the price we wanted. We walked in with no expectations of purchasing a vehicle and left with a vehicle we thought we could never afford. Kelvin was so patient with us and made sure we were leaving there happy. We left with a payment that we wanted and never felt pressured to take a deal that wasn’t going to work for us. We will definitely be back when the time comes for our next vehicle purchase.

Do
Review №97

My experience with everyone at Bayside Nissan of Annapolis from the receptionist to the General Manager Rob Miller was so pleasant, professional,& impressive.My car salesmen Kelvin worked around the clock to put me into the car of my preference & even reached out to me after the sale to ensure my satisfaction.The finance manager Bryan worked his magic to make the numbers comfortably work with my budget.Last but not least, Mike in service made my transition into a loaner car for a day a very smooth process while the bumper of my vehicle was being painted to perfection.I greatly appreciate the wonderful experience!!!

Ra
Review №98

My Rogue is just over 2 yrs old. Ive had problems with the battery dying for 18 months. The vehicle has been to the dealership 3 times for this problem. They are polite and courteous but cant fix the problem. They replaced the battery but that didnt solve the problem. Their solution is to drive the car more. From 2009 to 2018 I owned another Rogue. I replaced the battery once, but otherwise had no problems with the car; while using the same driving pattern. The dealership seams to be implying that a Nissan Rogue is the wrong vehicle for me. Ive contacted Nissan consumer affairs; hopefully they will come up with a better solution.

Em
Review №99

Bayside Nissan really goes above and beyond. I recently purchased my first brand new car and they did absolutely everything they could to get me what i wanted within my budget, they made sure i drove away happy and satisfied. Terry was my salesman and he was incredible. Everyone i encountered start to finish made the process as pleasant and stress free as possible. I would 100% recommend. A huge thank you everyone at Bayside Nissan!

Te
Review №100

The definition of stellar customer service! I worked with Kelvin and when he was not available his colleague Christine stepped in to make sure all my needs were met. The business manager Bryant worked with me and made sure to get me a great car in an affordable price range. I would highly recommend. Some car dealerships make you feel like a sale, but they made sure I got quality service and an amazing vehicle.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2542 Riva Rd, Annapolis, MD 21401, United States
  • Site:https://www.baysidenissan.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 410-224-0707
Categories
  • Car leasing service
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Nissan dealer
  • Car manufacturer
  • Truck accessories store
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–6pm
  • Sunday:Closed
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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