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Richeys Point S
10512 SE Mill Plain Blvd, Vancouver, WA 98664, United States
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Ka
Review №1

Their staff are so friendly. I have been here several times and they never overcharge me. The staff members explain what is going on with my car, tell me what they plan to do and an estimated cost. I take my truck and my sedan here whenever I need some service. Earlier today I hit a median, it gave me a flat tire. I changed my tire quick then took it to them. They said my tire was fine and changed the rim. It was inexpensive and they took care of my damaged rim. The photo is before I took it to them.

Ma
Review №2

My husband and I had the best experience here. We had been calling every tire shop around town to get some tires and we couldnt find anything. We came in late Friday afternoon to get 4 35 inch tires for our newly lifted jeep. The manager showed us so many different tire options and said he could get any of them next day. We were able to get some very nice mud terrains at a very fair affordable price. He told us that the tires would fit so we didnt get new rims. The next day we dropped the jeep off at 11am to get the new tires put on. Around 12pm we got a call saying that the tires were going to hit the control arm and brake lines and that we would have to be careful until we get new rims. We were a little annoyed since we were told we wouldnt need them so we came in and they showed us exactly what was going on and had already put in wheel spacers to see if that would help. We decided to get rims put on. They had someone from the Portland location drive the new rims to Vancouver with in an hour and they did not charge anything to mount and balance the tires again. They also gave us 4 new tire pressure sensors for very cheap. They had this all done by 3:00 pm that very same day. They went above and beyond to make up for the mix up when they didnt have to do any of that.

Ma
Review №3

Absolutely top notch service! The staff was professional and personable. It felt like I was asking a close friend to help me with my tires. I would recommend this place to anyone in the area. They have been doing this longer than anyone in Clark County. It shows. Highly Recommended!

st
Review №4

We stopped in because my tire pressure went from 31 to 8 in a matter of minutes on the way home to Seattle. After a series of unfortunate events earlier today I expected more bad news to come my way. Thankfully they got us in very quickly and they patched up my tire in less than 15 minutes after letting me know there was a razor blade in my tire!I wish I had caught the names of the two gentlemen who helped me but they were so kind, efficient and did excellent work. They took great care of us and I’m so grateful we found them during a moment of panic.I highly recommend this shop, just for the customer service alone.

So
Review №5

Best tire shop in all of Washington state!! They truly put their customers first, better than discount tires and les swab. I was in and out no appointment needed, they even fixed my tire for free. Big thank you to Eric and Matt, yall are the best. 10/10 service

Ky
Review №6

Amazing service. Showed up pulled directly into a bay and had 4 new tires mounted and balanced in about 40 minutes. Will be a return customer for sure.

Br
Review №7

Amazing service!! This shop was recommended to me by another shop. When I arrived they got me in to the bay right quick and checked my vehicle out. Once we knew what was up, they fixed it then and there. While sitting in the waiting room they had a call from another gal and are bringing her car in now and she just arrived. Thanks guys!

aa
Review №8

James mobile auto repair recommended Richies to me and I couldn’t be more great full. It was quick, and the staff was friendly. I will definitely be back!

je
Review №9

Had a nail in my tire on a sunday and was nervous because walmart was telling me they couldn’t repair it. I was prepared to buy new tires and when I gave this place a chance and they fixed it in 10 minutes and sent me on my 5 hour drive home!great service & fast too!

Je
Review №10

I recently had work done by a local mechanic Tim Selby. I immediately started having issues with my vehicle and that mechanic refused to look at it nor believe was his fault. I took my vehicle to Richeys to install the front shocks the other mechanic was to do as well as look at why my car was shaking when making sharp turns. They inspected my vehicle for no cost and determined the other mechanic installed a part backwards which was causing my issues with sharp turns. They were prompt, honest, professional, and very affordable. They have earned my familys business for good.

Di
Review №11

I stopped here because my sensor came on. I was told there was a nail in my brand new tires (bought somewhere else) I took it to a different shop and they checked EVERY tire told me no nail in the tire and some the tires were just not set to right standard rating. they added more air and sent me on my way I will not be going back to this place

Le
Review №12

I stopped by Richeys to have them check out what I thought was a dying battery. It was a busy Saturday morning for them, but Harold and Ken kindly made room for me in their busy day. They discovered that the problem was my starter - which died literally on their doorstep. We agreed on the work needed, and I got a ride home, knowing that they were already busy and fully expecting that my repairs wouldnt be completed until Monday.Less than 3 hours later, Harold called to let me know that my car was ready to pick up! They put in a battery thats less than a month old, and the starter installation looks tight and clean. My car starts like a champ again.I couldnt be more pleased with the work done, the kindness and friendliness of all of the staff, and the fact that they went out of their way to get my car taken care of on a busy day. Ill definitely be bringing my business to Richeys again!

Ti
Review №13

My car had a fuel leak on a Sunday. I brought my car to Richeys and Harold was able to correctly diagnose and fix the problem. The price was good and the communication and service was top-notch. I highly recommend Richeys and will be using them for future automotive service needs!

Za
Review №14

Got my tire fix for FREE. Best customer service ever. Will come here everytime for service. THANK YOU GUYS!!!

Le
Review №15

They are always very nice, efficient and hardly ever wait. Good place to go

Lo
Review №16

We have been coming to Richeys for several years, and we wouldnt take our cars anywhere else. Harold, Duane, Matt, Ken and the entire team are second-to-none! They are honest, thorough, and experts in the business - customer service is exemplary! This is Clark Countys gem of auto repair and tire sales/service.

Li
Review №17

I love these guys! Quick, trustworthy and they care about your vehicle on the road.

Al
Review №18

Great service as always. Fast and friendly staff.

Gr
Review №19

Awesome experience! I called about an hour before they closed seeing if I can get my flat tire fixed. The employee who answered the phone was totally friendly. He told me to come on in and they’ll help me.When I arrived, I was immediately greeted by the employee who answered my call. My flat tire was checked and confirmed it was unsalvageable. He quickly found me a gently used one and mounted that sucker in less than 20 mins! I was out of there in under 30 mins.On top of the great customer service, they also honor military members by providing a discount! I didn’t even ask for one! The price for the tire and service was already amazing, receiving an unrequested discount made it incredible!I had a great experience at Richey’s Point S! It’s refreshing to receive amazing service in a time when it’s so few and far between.

Ab
Review №20

Great group of guys. I had a screw in my tire, they had me in and out in record speed

Ad
Review №21

Richeys Point S service and pricing are amazing. They provide excellent communication and are very friendly. Our company prefers doing business with Richeys over any competitors due to Richeys consistent customer service positive attitude and great prices on superiors products.Thank you Richeys Point SPatrick K.

Di
Review №22

I strongly recommend this shop especially Harold Taylor!We had an emergency on our way back from Portland OR to Seattle WA. Engine started making some noise and I wasnt sure we could get home safely. It was Sunday evening and not much repair shops were working in Vancouver. Hopefully Richeys was still open. Although it was 30 min before they close, Harold agreed to take a look without without any questions. They run diagnostics and made everything they can to for me to get home safely and without destroying my engine. Everything worked well and we got home 3 hours later.Guys, you are awesome! Thank you so much!

Je
Review №23

I have used their services on three different occasions. Very professional and understanding of my needs and that always feels good when inquiring about services needed. I would recommend these guys ten out of ten times to anyone. Thanks again.

Na
Review №24

Very proffessional. It was actually cheaper than I estimated to repair my car. I have never had a better experience at a shop. Keep it up guys! Refreshing.

Sc
Review №25

I have been going here for years and have never been dissapointed with the service. I have taken my personal and company vehicles without any issues.

St
Review №26

Fast and easy service. Im a satisfied customer.

Da
Review №27

I can not say enough great things about Richeys point s!!! EVERY employee there is friendly,so accommodating, personable,helpful...the list goes on and on..matthew,my new hero,searched high and low and found the impossible rim for my rav 4...he kept me in the loop and communicated regularly,as did all the employees i dealt with..got my rim ordered from idaho of all places and had it shipped..i paid WAY less than anywhere else i tried...AND they threw in a free matching wheel cover because mine was cracked. And everything they did from beginning to end was lightning fast!! Thank you to the staff at richeys...you made this girls day!!

Al
Review №28

Come see Dave! Awesome products and Brilliant staff!

Ma
Review №29

Every time Ive gone here, the gentlemen have been extremely kind and thorough. I dont think any of them have a bad day ever. They have resolved any issues that have arisen in a timely manner and they give great advice with my vehicle. Id recommend Richeys to anyone.

Bo
Review №30

Best quality and customer service in town and open on Sundays for well over 50 years and counting.

Ro
Review №31

Paid them 600 dollars to put the wrong size tires on my car and then they wanted to charge me another 350 to put the correct size on. Dont go here!!!

Va
Review №32

Same day service for alignment & new tires. They were cost effective, quick & top shelf customer service! Highly recommend.

Da
Review №33

Great service good prices

Al
Review №34

Been going here for 15+ years. Never disappointed. Always fabulous service

Ga
Review №35

Going for 35 yrs good service being woman honest w me taking care of my cars friendly

Ha
Review №36

Great customer service. Went above and beyond what I expected. Plus, I was in and out of there quickly.... unlike some other shops where you have to sit waiting for a couple hours. Ill definitely go back.

Ch
Review №37

Great people , great work . Will not take my vehicles anywhere else .

Ro
Review №38

Always helpful and all the technicians are knowledgeable in their work. They really know how to treat their customers. Thanks for everything guys !

ma
Review №39

Had flat. Repaired quickly

Ma
Review №40

Best automotive service in the Portland/Vancouver Metro areas. Doesnt matter who you speak with, expect to be treated respectfully!

Sh
Review №41

This was my first time going to Richey’s. Great first visit! Thank you for the super fast and friendly service today! I really appreciated how quickly you were able to get my tire looked at, fixed and back on the road. I’ll definitely be back for my future tire needs.

Fo
Review №42

Great place to get tires and have repairs done

Ch
Review №43

Fantastic service! Nice people! Fair and reasonable pricing! I dont take my car anywhere else.

Re
Review №44

I will never go to another tire shop!They sold me an amazing tire that lasted a long time, (for 1/4 of the price at les Schwab) and when I got a nail in a different tire (that they did not sell to me) they fixed it for free, in about 10 minutes. They’re always very sweet and knowledgeable, and even checked the pressure in all the tires without me even asking! I’ll always go here for anything they can do, because I know I’ll get great service, they really take the time to teach me things about my car without making me feel dumb. Couldn’t say enough amazing things about them. Always pleasantly surprised with these guys!

Ca
Review №45

I had a rear tire blowout on the freeway last week, and I was able to barely make it to the parking lot where, coincidentally, Point S was located. Ken from Point S saw me in the lot, knocked on the window, and offered to change the tire to my spare for free. He and his colleague were life savers, and were so generous to help me out during a time in need. Generosity is a rare quality in people and businesses alike, and they’ve got it. Thank you, Ken!

Ja
Review №46

THEY SUCK,POOR SERVICE,

Ro
Review №47

Best shop in town! Top notch service all around! Purchased new rims and tires for my vehicle last year, now back to upgrade the wifes car!

Pe
Review №48

My ABS system threw a code, and Richies was very helpful. They gave me prompt service on a weekend day when everyone else was closed up and read the code for free. The issue turned out to be beyond the scope of what they do, and the service manager took time to look up a detailed referral for me. They took a fair amount of time to give me service and didnt charge me - felt like a throwback level of service. Will definitely be back in the future.

St
Review №49

Got a great deal on a set of brand new Toyo Versado Noir tires. They didnt have them on hand but were able to get them overnight. Id suggest calling before showing up but I dont enjoy being on the phone lol.. They called me promptly when they came in and were able to get me in as soon as I got there. Excellent service, and a great warranty for under $400. Check the deals on their website, they give quotes for tires that are 100% accurate to what you pay in the store. I didnt even have to show them the quote. Although I did tell him exactly what I looking for, and that I got one off the website.. Anyways, first drive home was great, the tires handled exceptional and Im clearly very happy with their services. Thank you, I will be back for sure.

bi
Review №50

Fast friendly and very affordable. Im very satisfied.

Ri
Review №51

Friendly service, honest opinion and excellent job overall. I appreciate the crew at Richeys.

Je
Review №52

Owner was great! Crew was great!Patched hole in my tire from a drill bit. Actually showed me the bit.20mins in and out at closing time!Big road trip tomorrow yall saved me some stress thanks!

Ta
Review №53

There was a slow leak in one tire of our 4runner. We took it to Richeys. They immediately drove our SUV into the shop; found a small nail in the tire; took the wheel off the SUV and the tire off the wheel; put a patch on the inside of the wheel and put it back together. I have never seen such quick service at any other tire shop and they did it free! We hadnt bought the leaky tire form them and I was happily surprised. My first choice for tires now.

Ca
Review №54

Great shop! Honest and knowledgeable. I will definitely be returning and referring my family and friends

TI
Review №55

Good buy locally owned, professional .good work.

Ma
Review №56

These people are very kind and an awesome they help me fix a flat on my left side front tire

De
Review №57

I just had an unfortunate encounter with the manager of this establishment.I came in with a small complaint about not getting a call back on an inquiry. I was respectful and not agitated. He told me to read his sign on complaints which stated Complaint department 300 miles north of here. He told me he wasnt going to deal with me any further and didnt want my business. This was a $3,000.00 cash purchase. We have purchased tires here for multiple vehicles and take our cars for repairs. I know what good customer service looks like and this wasnt it. I guess it is time to move on and find another place that wants our business.

Mi
Review №58

Well, I came here to give a review and Im not surprised to see such an incredible high rating. What a great bunch of guys there. I went in to buy a new rim for my Camry and they sold me a used one for half the price, balanced, mounted, almost no wait time, and away I went happy as hell. Awesome people, great prices, you should have zero hesitation to do business here. My first time there and not my last! Thanks a lot guys!

Da
Review №59

Nice people, knowledgeable and had me back on the road with a new battery in 45 minutes.

Ke
Review №60

Great service. They fixed my tire on a Sunday so I could go home. I appreciate their help in getting me on the road again.

Rh
Review №61

Highly recommend! Friday took my car in to have a tire replaced that had a slow leak. They took a look and let us know 2 other tires were going to he replaced ASAP as well. Got a great deal on a new set of tires! 3 days later ran over a nail was able to tow the car back to the shop this morning and get it repaired. Everyone at the shop is friendly and helpful! Customers for life!

Mi
Review №62

Awesome group of guys good work decently priced thank you fellas

Mi
Review №63

Excellent service and repair work. they dont talk down to women! Thanks for that. Fast. Affordable.

Je
Review №64

Driving on a donut? Need to wheels and guys that know what they’re doing and a great buy? Richeys Point S is THE place to go. Super helpful and friendly service. They get the job done and done right guaranteed.

Va
Review №65

Professionalisms! Quality! Very kind people! I strongly recommend this place

Pa
Review №66

I had had great experience with these guys. They are friendly and efficient and were very helpful in resolving my request. I had a full wheel alignment ($70) and 2 new tires ($200)I booked an appointment the day before to have my wheels aligned. I arrived 30 mins before hand to have the tires replaced and everything was done without a fuss and the work was explained to me. I also asked them to run codes for me, which they happily did. They also confirmed my brakes were good (they were recently changed - good to know it was an honest appraisal).I will definitely return and I’d recommend them as a good, friendly place to have your tires changed. I’ll also be happy to return for other work as and when necessary.

Wa
Review №67

Great service. Been in the community for years owner works there most days.

Mi
Review №68

Might look old, but this is the place for tires and auto repair. A very professional staff n crew will get you back on the road within a reasonable time frame. I know, I had my autos serviced here for decades!

ru
Review №69

They got good quality tires but just too expensive for my pocketbook especially when youre on a fixed income

ro
Review №70

Great price always friendly bought tires at a great price

Pa
Review №71

Fast Honest and reasonably priced! They even printed a coupon for a current sale even though i wont need tires until the spring!!

Mi
Review №72

Came here to get a couple of replacement tires for the Volvo. We needed them quick since we were leaving town. The tires were hard to find and this place came in within a few bucks of all the online searching I did. That alone is pretty good. These guys came through huge and had the tires orders, shipped, mounted and ready in about 24 hours - awesome. When I came to pick them up, there was a $60 difference in the price quoted and the bill. The boss came in, verified what I was quoted and without the slightest problem adjusted the bill down to the quote. Outstanding. Good customer service is one of the hardest things to find these days and these guys provide it in spades.You guys have earned my business for the rest of my cars - Ill be in there in a couple months for the Jeep. Great job.

St
Review №73

These guys are great because they focus on customer service. If you have a flat, bring it in and theyll fix it free of charge - even if they are busy. They are pretty nice and get your car back to you within a day (if you drop it off early) or the very next day. They have earned my loyalty because they have gone above and beyond on several occasions, saving me money on things that would have strained my wallet. I recommend giving these guys a visit (or a call) to see if they can help. They own the car shop to the right of the store - so they can do pretty much everything!

Th
Review №74

Awesome friendly service. Actually care about the customers not just the profit.

li
Review №75

This family-owned business is such a gem. They are open 7 days a week. I have had my car in for 3 major services and their prices were reasonable each time.. If you get stuck with a flat tire, they fix it for free. If you buy tires there, they rotate them for free as long as you own the tires. They are thoughtful, courteous, and cheerful. Thanks guys!

Ty
Review №76

Great place to buy tires. Very competitive prices and really honest good guys that know what theyre doing. I live in Oregon where we dont pay sales tax and I still will come up and buy my next set of tires in Vancouver at Richeys!!

Li
Review №77

Wonderful people, outstanding service, I absolutely loved my experience at Rickeys Tire Factory! Ive been to many mechanic shops in Vancouver and Portland area, I personally think Richeys is absolutely the best, because they are honest with the price and service, very considerate and super friendly to people. If you go to their shop, make sure talk to Harold and Matt, you will be amazed by their professionalism!!!

Ca
Review №78

Have to say what awesome people work here. Seems like every time we go here it’s always an emergency for us. But, they always treat us like we’re old friends. Today our brother had to get four tires. He called at 3:10 or so and Matt the mngr said just get here by 3:55 and you’re golden. He got there at 3:45 ( coming from Gresham Oregon) and Matt had everything ready so he was done by 4:10. What a great response. Matt now has two grateful customers thanks for your great service.Forever gratefulThe Perry’s

Jo
Review №79

When it comes to tires, this is always the first place I checked for anything. They have always been courteous and forthright. they dont wait until its a right now emergency to let me know Im going to need to take care of something. And when I do need something they do whatever they can to make it work for me. They treat my like a lady, but never, never, never, treat me like a dumb girl.

Ch
Review №80

Picked up a huge bolt in tire at offramp a couple blocks away. Just after 3. Couple guys washing their trucks out front. Their hours were to four but they said they had closed up. Couldnt do a flat fix even thoughI was in a pinch. Lucky, Schwabs up the road could. Only shopped at tire factory (now point s) for 25 or so years. Including my family businss, probably 35 sets? Not impressed.

Pa
Review №81

Found studded tires I needed.

Sc
Review №82

These guys are super fast tire installers...4 new tires out the door in 30 minutes

Jo
Review №83

Stopped by because a tire was leaking. Service was fast and friendly. Was out of there in 20 min

Ni
Review №84

Amazing and very helpful service. Our car had a flat tire, we called them up and we asked them several questions. They recommended a tire that was near to our original (they didnt have the original in stock) and took no more than 10 minutes to assess the tire. They were able to patch it up and took it to our car, free of charge. These guys are excellent and they deserve 5 stars

Fr
Review №85

They were awesome got me in got me out Price was right

Ma
Review №86

This place has fantastic customer service and good prices. Theyre always super fast, and Ive never felt like they were trying to oversell me things. Plus, theyve got a super cool dog in the waiting room.

Er
Review №87

Driving from Portland to Seattle, my boyfriend ran over nail leaving our tire completely flat. Being a Sunday, there wasnt much we could do. We called AAA but they dont actually FIX flats. We called a dozen tire shops, but they were closed or had no availability. I came on here (thanks Yelp!) and found Richeys Tire Repair. I spoke to Chad who told me to come on down and they would help me out. When we got there everyone was VERY friendly which is great when you are in panic mode. Chad helped with the tire, recommend we replace our windshield wipers (it was like a monsoon and they sucked, so we did), and just made the whole day MUCH better. I highly recommend them if you are in the area or just passing through with a flat.

Gr
Review №88

I visited this business for the first time today, on the recommendation of a co-worker. The staff was really helpful, and the service was surprisingly fast. In particular, an employee named Matt was very courteous both over the phone when I called for a quote, and when I arrived about 30 minutes later.

Du
Review №89

I have found the service in both the tire and service departments of Richie’s to be trustworthy and honest and competitive cost wise. I recently made an appointment to have the brakes checked on one of our cars. The people were efficient and thorough and completely honest. And there was no charge for this diagnosis. This is why I highly recommend Richie’s Point S.E. C. Duke Simpson

Ka
Review №90

Definitely coming back for any future car work I need done. Guys were knowledgeable, honest and when it turns out Id locked my keys in my car and couldnt move it into the shop they changed my tire in the parking lot while I waited for the locksmith. Thanks so much fellas

Fr
Review №91

Offered to sell a rim to me for $40 that he was going to scrap. I also needed a tire. I came back and offered him $30 for all four rims, no deal even though he was giving them away or throwing them out on Monday. He also offered to sell me a used tire with 30% tread for $40. So I bought a new rim and tires from Vancouver tires across the street. My son needs 4 new tires for his truck so Im sending him to Vancouver tires as well. I had always gone to Vancouver when we lived here before. I dont know why I went to this place. Wont make that mistake again.

Da
Review №92

I took my daughters car to have her flat tire fixed,they fixed her tire and also rotated the tires for free. They now will have a new customer for both of my vehicles. Great and friendly service and staff.

Do
Review №93

Great service! They were prompt, courteous, efficient, and very reasonable.

Ch
Review №94

Service is good. Good selection of tires. They do charge $20 per tire everytime they replace snows with summer/spring tires (and vice veraa) even though both sets purchased at this location.

sv
Review №95

Dane and Ryan are both grounded, common sense guys. Pleasure to work with

EB
Review №96

Outrages quotes on work I know is cheaper and easier to do. I guess they figure everyone without the means or a garage to fix their own vehicles don’t know anything about them and the work. They’re probably right most the time. Not today.

Gr
Review №97

I pulled up to get a toe rotation. 15 minutes later I was pulling off. Awesome!!!!!!

Ga
Review №98

Spectacular. Wonderful. Beautiful. Showstopping.

Dr
Review №99

A few weeks ago we purchased a set of tires and had an alignment done on our car at Richeys Tire Factory. This was our first time doing business with this shop and we were pleased with the product and service we received. Today we had a mishap on the road which resulted in a very dented wheel rim. I took it in for them to look at and they swapped out our full size spare rim, repaired the old rim which is now the spare, rebalanced the two tires while I waited at no charge. Matts customer service is second to none, do not hesitate to call these guys, theyre a top-notch outfit.

Jo
Review №100

These guys are great! I came in for a repair and alignment. They fixed my steering column. I came back 2 weeks later with the thought I needed 2 new tires. They told me it was bad tire sensor and nail. Saving me a couple hundred dollars. I will keep coming back!

Information
73 Photos
100 Comments
4.6 Rating
  • Address:10512 SE Mill Plain Blvd, Vancouver, WA 98664, United States
  • Site:http://www.pointstire.com/richeys
  • Phone:+1 360-256-0440
Categories
  • Oil change service
  • Brake shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:9am–4pm
  • Sunday:9am–4pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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