Knowledgeable staff highlight the otherwise dim interior of the post office. Thanks to them, you can go in there with no idea what youre doing, and walk out 10 minutes later having done it.

Very pleasant employees, ESPECIALLY for a post Office, haha 🤷🤷😁☮😁☮👍🤙

Since opening a PO box at this location, there has been multiple times when they dont put a pick up slip in my box. This most recent time, I had a package sent to me, person paid extra for 2 day shipping and I wasnt able to get it for 5 days. I dont always have a tracking number. I dont always know when Im going to be sent things. But when Im expecting something from someone, I expect them to let me know when I have a package. Thats what Im spending the money on, right? And every time it happens, I get a lame apology.Boxes arent cheap anymore. I want better service for what Im paying for.

If I could leave a 0 I would for the customer service or lack there of by Rebecca in particular. Acted the whole time like I was bothering her because I wanted to know the different pricing options and she kept sighing and acting like I was being extremely inconvenient. Horrible customer service associate who doesn’t deserve her job or she needs to be put in the back where she doesn’t deal with people at all.

I believe this is the Main Post Office for SW Washington. Knowledgeable people with many years of tenure. They have passport assistance on am appointment basis.

Have had several packages not delivered due to no secure location.... prior to February they never had a problem delivering to my door or placing in the apartment parcel mailbox. Incredibly frustrating and has happened over 5x.

Great people here , Excellent customer service . Eva is the best !

Sometimes its very crowded depending on the time of day. But for the most part theyre a great service to our community!

Had to wait about 10min for help and had to step out of line to tape packages and attach labels. Told her it was normally done for me at another PO but even though she could see I was on a cane and in pain she made me lose my place in line and do it myself which left me there another 15 min when she could if taken care if it in under 5 if she would have just done it herself in the start. Not very accommodating for someone struggling to stand up.

Although there always seems to be a long line, they move pretty fast. Also, if you have to just pick up a package, you can be in and out of there in roughly 5 minutes. Always decent customer service.

The mail carrier, a man that goes by the name Lon, hes unfriendly, impatient and intolerant. He has appeared to get annoyed when asking him more than one question at a time.

I love the caples Vancouver Washington Post office. The employees are so sweet and helpful. I have never heard anything but nice kind words from these employees. I personally have seen mean spirited customers and the employees always remain calm n helpful! Kudos to each of you sorting, packaging, delivering the mail to the citizens. You are right up there with the police, fireman, n medical personnel...a challenging job not alot of rewards but your service means everything to us all. Blessings

Every time USPS gets an Amazon order they are unable to deliver it to me. Although they have been delivering mail to me for over 25 years, they tell Amazon that my address is not valid. BULL!! PITFUL agency.

We were there for the passport services and the lady there this morning was excellent! I wish I’d gotten her name. She was so nice and even though we were early, she processed our paperwork while the people with the appointment before ours filled out an application. She also managed to get a fantastic passport picture of our almost two year old. I was just so impressed all around!

I came in to make sure that I had the right postage on my tax returns. They gouged me for 9 dollars to mail my package in 3 day mail. 2 weeks have passed and my package still has not been delivered. Calling in is 30 mins to get through the IVR and 60 mins to talk to someone. What a joke.

My package says delivered on the tracking site,but never got delivered to me. Now I cant get hold of any one at the post office.

I was put through to the supervisor here via the national number. The phone rang. No one one picked up and then the phone was taken off the hook resulting in a busy signal. Who is this supervisor?

This post office is corrupted a supervisor name Jeff refuse to speak or call back customers. A lot packages do not get delivered, even though paid for drop off at door (witness my neighbors at 98685 not get delivered). Its recommended if you paid through credit card or etc. & USPS does NOT drop off your package, dispute charges & call & file a complaint at Better Business Bureau enough damage at this location will force a shake up

I have had nothing but the worst experiences with the postal service in Vancouver, WA. The interaction today was no different. I reached out to them to see why a package that was supposed to be delivered on 2/26 has yet to be delivered, and the answer I finally received today from a very rude and very unhelpful representative was that it was...disposed of. So, they took it upon themselves to instead of forwarding it to me, which they had a valid and complete forward on file, disposed of my property. I understand they are probably busy and have many packages to deliver, but I didn’t think they could just resort to throwing other peoples mail away. I also understand that it was only makeup and the value was approx 50$. However the facts remain , they instead of delivering a package they were paid to deliver to me, disposed of it.

Vancouver Post Office has always done fine by me. They do a Great Job.

What’s the point of having a phone number if you guys won’t answer the phone? I’ve called numerous times trying to locate my package that was supposedly delivered to my front porch. The first time I called someone picked up and then hung up on me.

Very kind and helpful staff. Ive never had to wait in line for long, either.

They need larger capacity drop off boxes and more of them. They are constantly full to capacity. Also the place is overwhelmed and needs to be redesigned with more efficient flow and more staffing.

Lobby was open after hours and I was able to mail my package. It would be nice if they had pens though.

I love this post office and all the post office in Vancouver. Ive always been treated nice and respect because respect. Always quality service and when stuff is delivered there because I couldnt pick it up at home I always know its safe.

At the poat office its all about the wait and the line moved quickly with minimal wait time.

I love this little post office. Ive never had a really long wait. Around Christmas the place was packed but they had people with a scanner and you were able to pay and ship without waiting in line

I’ve come here and for the most part the staff haven’t been helpful and can be rude...The USPS in general has been very inconsiderate of those of us who live in apartments and are working from home. I haven’t been able to receive any of my packages on time. I always have to come here. I’m so over them.

Website says passport walk ins for minors 9 to 12. I walked in and guess the website is wrong. the first lady was super sweet and wanted to try to get us seen. But the passport lady was so unhelpful and didnt even care to see if she had time for walk in like the website states

Very neat and quite place to get your mail done.

This is the worst post office Ive ever seen. They have managed to misdeliver 4 packages in about month. I realise its very hard to sort and read a label, but this is one is terrible.

This place is the worst. Shabby and rundown, imagine the stereotype of the frustrating, slow post office and then imagine this is just a little worse than that. The best you could say about the employees is that theyre indifferent. Some are rude and argumentative. There is one woman who seems like she on sedatives. They usually have her work the front. She seems like shes moving in slow motion. Dont expect to get in and out of this place in any reasonable amount of time. It does happen on occasion, but dont go in expecting it or the frustration level will skyrocket. 45 minutes to ship a package is about the average in my experience. They will also nickel and dime you any way they can. Using a white shipping label? Nope, looks too much like priority. Going to need you to buy a new one or ship priority. Need an extra piece of tape? Sorry. Theres some over there that you can buy though. This place is really a nightmare, and the air of resigned apathy is palpable. If you can, hit up a different branch. Otherwise bring a drink and a snack, and Godspeed.

My packages have been forward somewhere and I have no idea where. I’ve tried calling several times on several days and no on answers the phone. At least three of my packages are missing now.

The people that work at this location are clearly mentally challenged or should be replaced. They cannot get anything right. Since I moved in their area Ive had nothing but issues after issues with my mail. Do not move anywhere near here and dont waste your time going in there. Smh

I would give a 5 but I feel they could work on getting another postal worker at the counter to at least have 2 people working on processing packages. The wait time varies on what the customer brings to the counter really but another postal worker could alleviate the wait. Other than that the postal workers have always greeted me kindly and worked efficiently when processing my packages.

Ridiculous. My whole apt lot has regularly occurring issues with packages and mail being misplaced in boxes or rerouted to the landlords with no warning to the tenants. Id like to say its a management issue but just in this last month Ive had a bundle of mail go into limbo - picked up an unclaimed notice, but after visiting the post office, no mail was waiting for me there, it had no record of being returned to sender (and was over a week before that should happen anyway) and based on the dates on the mail I later got that month, it never made its way back into my box.Newest issue of the month : Waiting for a redelivery - surprise surprise- not allowed to do it online. Automated phone service also rejected my request. The line for talking to a real person? Over an hour. I had filled out the redelivery form and left it in my box, never moved, never redelivered, but new mail was placed on top of my redelivery request. Crossed out old info assuming perhaps it wasnt clear enough, requesting a new date and location. Same issue. BOTH times, redelivery paper not even MOVED, several days passed BEYOND my requested date, with new mail put on top.It takes over an hour to get to this office from where I live, but thats where Im always demanded to go. Im fully expecting to waste another 2+ hour round trip to go down there and have them tell me my mail has magically disappeared again. The clerks are nice and hardworking, but there is definitely something very wrong with whatever is happening - with the carrier, with the mail storage, with redelivery, with their automated tech systems, something.In summary : Use Google to come in when theyre least busy so youre sure to waste the least amount of time. Other than that, good luck getting anything done. Clerks are VERY hardworking and kind but they are surrounded by insulting and ineffective systems that keep wait times high and customer satisfaction low.

I live on 16th street by Clark College. The mailman (dont know his name) stuffed our childs school pictures into our community mailbox. In large words across the packet it says, DO NOT BEND. Now we have a crease down the largest photo, right down our daughters face. Pretty upset he didnt drop off at our door! We also still get mail for a previous resident despite how much we try to send it back. Just overall annoyed. Hopefully someone from the USPS on Caples will talk to him about it, seriously questioning how good his reading skills are.

After years of the same bad reviews, nothing has changed. This location employs some of the laziest idiots mankind has to offer. No one in sight acts like they give two farts about anyone or anything in the building. And the phones.... yep the running joke is still running. USPS on Caples does NOT answer their phones. They simply do not. Is it employee policy to ignore phones during stagnant hours? It seems that way. My brother tested them one time; he went in and called their phone and heard as the phone in the BACK of the building rang off the hook and everyone just stood around. I cant believe Im saying this, but the government should take back over. This place is probably responsible for major economic shortcomings.

Lost my [to be received] certified mail twice. Now, going through finding more than weeks worth of mail that has disappeared. I obviously know it was suppose to arrive because USPS Informed Delivery has images of all mail to be received. The people at this location really do not care and were not empathetic when explaining the situation to them.

Does the worst job ever. I get hundreds of other peoples mail in my mail box. I have called and told them whos mail i get and to return all of this persons mail. They keep putting it back in my mailbox with return to sender written on it. Worst service ever and disgraces the people who made this company great. Also i have been receiving open packages and ripped packages. Look at picture

Each time i gone they are always super nice

Condescending supervisor was not appreciated when trying to explain how my forwarded mail was taking so long and being inconsistent with the delivery. The rest of the staff was fine, but answering my questions & concerns was seemingly beneath him.

Very busy. Staff can be wonderful, or ignoring. Always busy actually. If you have something to pick up, this is the post office you go to to get it. Full parking lot. Wish there were better weekend hours.

LOL i think the building was build in the 60s... Not the 80s but i get you. after a long bus ride you dont want to look at bad decor. regardless of the old wood molding i have never had a problem with service here. everyone is able to answer my questions, and often times figure out a cheaper way to ship things or faster for the same price. i have only had one problem here that was corrected accurately and quickly.

I had a package sent to Puyallup Wa for my sister which contained her Christmas gift. A very expensive bottle of perfume. This package went all the way there and was returned to me broke battered and reeking of this perfume. I am so upset about the lack of care of other peoples packages. I will be calling on Monday to get this made right. Shame on those drivers that broke my package.

They told me my home doesnt exist?! Ive been getting mail here for a year, the moment an expensive package get to town they send it back because I no longer exist! These people lack any and all sorts of competence!

Used the Passport Service here. The staff member who helped us was very fast and friendly ...and efficient. There are several chairs to sit in while waiting too.

I was looking for a post office in Vancouver to mail a letter so I just used my GPS and the post office was 2 minutes away.... On Caples in town, residential st.Lots of PO Boxes, self-checkout, apply for u.s. passport here and letters get picked up during the week because the post office is closed. looks like the post Office closes at 2 p.m. on Saturday.

I was just there and sure the surrounding area is not the nicest and the inside is a little dirty but, I also dont think I will be eating off the floor for it to even matter. My end goal is getting my package shipped off. Have we become that shallow? I mostly care about the customer service and honesty- That I received!I paid attention to my surroundings and I heard customers/Employee interactions and I believe the staff did a great job.

Super nice staff. All of them were very helpful and friendly. Pretty fast service for a busy post office.

Does NO ONE KNOW HOW TO PICK UP THE PHONE???

I dont understand how you manage to keep delivering my stuff to the wrong address and you deliver other peoples mail to my house?!?!? THERE ARE LITERALLY NUMBERS ON THE MAIL BOX LEARN HOW TO READ!!!!!

Its a good post office I only have one complaint and that is that some of my packages are already open or they get smashed.

4 out of 5 parcels in the past 2 weeks have been delivered to the wrong address. Its common practice for the households in our neighborhood to redeliver packages to the correct address after work. Why is this so difficult? Cant reach them by phone. Im not exaggerating when I say this is the worst post office Ive ever experienced.

Very disappointed. Twice in the last three weeks packages sent to my daughters house from me have gone missing with no trace. Customer service directed me to the carriers supervisor. Of course, I get voice mail, and of course, no return phone call. Thank God for Amazons amazing customer service who refunded the first package and re-sent the second at no cost.

I am currently incapable of leaving the house because I am over 9 months pregnant with a pinched nerve. My husband is at work during their business hours. I have called multiple times to try and figure out where my bassinet is and they either never answer or I get a busy tone and the phone hangs up. Could you figure out how to actually give service over the phone who find it hard to leave the home? I am extremely frustrated with this, and all I need is a redelivery even though there was never an attempted delivery to begin with. I would know. Im always home now.

I hate your services now since it took you guys an entire year to pull out of who knows where. The worst thing of all is that it had candy and now all of it is frozen and the cachetadas are now infused together when they should be apart. I have never been more furious in my life I received a package in 2019 when I should of received it in February of 2018. Thank you!

Called phone number 8 times. It rang untill a busy signal cut me off. On the eighth time someone answered. I started reading reviews and learned that this is pretty standard at this location. Why do you have a phone if youre not going to answer it?

This has to be the worst post office ever, the postal person never comes to my door when packages need to be signed. They make me go to the post office and wait 30 minutes to pick it up. If they just did their jobs they would save both me and them time. Also communication here sucks, i complained about this before and no one told me or the window lady that my package was with the postal person. Its a government agency i dont expect service but this has to be far worst than any government agency i have dealt with.

I absolutely love these staff! So knowledgeable AND so helpful! The BEST! For a USPO this is awesome!

Great place, good people. Theyve always been good to me, and Ive only ever seen them get short with customers who just cannot understand policies and other just basically overly difficult people.

No parking, long lines, vagrants about, and youre super unlikely to find a priority mail box. PO Box area needs cleaning.Really a modern building, adequate parking, and more employees would fix the issues here. That or putting a new post office between this and the downtown one.

10 minutes on hold waiting for a representative to complain about the service at my branch because no one answered there for the last 20 minute they were open, and...disconnected. The whole postal system is messed up. Id give less stars if I could get the last 30 minute of my life back.

9-10 times the only time someone will write a review is when they complain. Never had an issue w/ this office. Got my passport with no hassle and have not yet had a bad p/u. Keep it up, the struggle is real.

I was waiting at the post office waiting at 8:30 and the first in line. A lady named Deanna (brunette with glasses) opens the door and rudely tells everyone who doesn’t have to pay for something to go to a blue door. I was the first one there, but ended up being third in line where she was working. She helped the two people in front of me, then told me someone else would be with me. She didn’t even tell anyone to help so I was waiting for a good five minutes before I rang the bell and a guy came to help. He was nice, but Deanna had a major attitude with me. Terrible customer service from her!!

I find it hard to believe that at 11.55 a.m that there is no one available to answer the phone. I let it ring at least 40 times and no one could be bothered to pick up the phone. Typical government entity.

We put in a change of address 1 week before we moved and we havent been receiving mail for 3 weeks now and they keep passing us to our new post office when theyre the ones who processed it incorrectly and now they cant find any of our mail.

Twice I’ve had problems with receiving packages and they never know where the items are, I’ve never seen a post office with such a problem like this one and next to it you go ask for you’re package and they are rude to you specially the Asian lady’s in the front.

Try picking up the damn mail when the flag is up. Never dealt with a post office like this one in my life! I think they pay their workers with crack.

Horrible service. Called 7 times the line is busy Everytime. Drive there and stand in line for good 30 mins to just ask the question on a shipment while clerks are just chilling there barely moving. Lost a good hour out of my busy day just to ask a question.. expensive isnt it.

New policy at the worthless post office.. you now have to stand in a long line with one worker for pickups while the other 3 employees wait behind the counter in the next room with no line and take turns going to the break room, evidently multitasking is not in the job description here... Typical.

Hello?! Do you not answer the phones??? Ive called multiple times this week and they dont answer or they do then hang up. I thought maybe my phone was acting up but I was able to call anyone else I wanted to so its them. My package is missing and no one wants to help. I dont understand the people that work there have to go through a lot to get hired so why are there so many idiots. I work 50+ hrs a week I dont have time to go in person and talk with someone. Crappy service as always.

Had a package that they have had for OVER a week the package would fit in the mail box fine. The package was attempted to be delivered 3 times now they wont even try to deliver it and just keep it in the truck and now we cant even pick it up. They are so f ing retarded never use usps this is the 3rd time this has hapened at multiple locations! FedEx!

No idea where my package went. I had a notice that the mailman tried to deliver a package and scheduled a redelivery online for the next business day. Its been a week and still no package. I have called the post office but had to wait 39 to 45 minutes to get a hold on someone. I dont know about you but I dont have the time to wait for that long on the phone. This is ridiculous.

Zero stars if i could. What a horrible experience dealing with this place has been. Put mail on hold to be picked up at the post office...One week later they still have no idea where my mail is. One young man working at the blue window door has been great and apologetic but the rest of the staff are worthless.

This place disgusted me. I got farted on by an old man and shortly after that some huge fat guy in an electric wheel chair touched my ass because thats an easier way to tell someone you need to get past them.

I was always able to find the answers to my questions about mail prices on the website without having to leave my house now I cant find anything

Absolutely freaking AWFUL. I called this office 45 times because they lost my PACKAGE AND SENT IT BACK TO THE SENDER (IN AUSTRALIA) WITH NO WARNING before I leave the state for holiday. everytime I got a busy tone or HUNG UP ON. Worst customer service I have ever received and even got lied to by a rude lady that said she changed my address easy-peasy and just hung up. Hire employees that aren’t absolute imbeciles.

Got passport for newborn here..they took picture..was fast and the ladies were real nice

No attempt has been made in two months to fix the self-service kiosk. If you need to mail anything after hours, go to a different post office.

One star because I cannot give zero! We recently moved to Vancouver. We paid the $1.00 each for change of address for each of us. We have our name on our mailbox. The mailman REFUSES to deliver mail to us and keeps putting a VACANT house notice in our mailbox. We are not receiving our bills, no mail at all. They refuse to deliver our mail and are returning bills, W2s etc to sender. Its absolutely disgusting that they can get away with this!!

I am a local firearms dealer and FFL, someone at this location gave a handgun to a person that was supposed to be delivered to my shop so the guy could go through the background check and proper legal avenues to purchase a firearm. He tried to schedule a re-delivery and instead you just gave it to him! When I called, the lady just took my info and that was it! I will be following up with the Postmaster and ATF. The persons name was not on the box anywhere and you just gave it to him because he had a tracking number!

My package was sent to the wrong address so I tried calling in but they dont answer the phone or else it hangs up on you. I went into the post office and the only person who can help me (Post master) was out on lunch.... I came back the next day and the post master told me that she couldnt help me and the person that did wasnt in today. I was supposed to receive a call the next day and never did. I tried going in for a third time and once again no one was available to help. Do yourself a favor and pay for Fedex/UPS instead of dealing with these worthless people ever again.

You cant get any person to help you find out why the driver drove right by on Sunday and my packages werent delivered , just a recording!

Good luck if your mailbox gets vandalized, and you put your mail on hold there. We are blind, and couldn’t get the license plate of the perpetrators. This happened on June 11. When our landlord went there this morning to discuss the situation, and they claimed that it’s been almosttwo months since we put our mail on hold. So, the retards running the place began returning our mail to sender today. I just ordered two packages and I hope that I receive them, but I have no idea now that this situation has taken place. What scumbags. You would do better doing business somewhere else.

All attempts made at this location have been ridiculous to say the least. They are by no means a first come first serve business.

Ripped me off on postage. I believe the lady at the counter pocketed an extra roll of stamps instead of counting out all four rolls she got tricky and confused the transaction this is done by making sure the back of my credit card was signed and making a big deal of it.... I called in numerous times you can never get ahold Ive anyone there. I filed a complaint with the master offices in poryland. When I finally got a call back the guy was acting supervisor. I finally gave up with the loss of $50.I really do believe they dont have real people there just actors. If you want to purchase anything postage related stay far away from this location. The government needs to take back over the management.

Sometimes theres a line, sometimes theres not. Ive waited twenty minutes max, no big deal. Its clean and has good parking.

This post office only gets a good review from me because Sue has been so great every time I come in. If you get to work with Sue, its a great experience.

If there was a zero star I would give it! My package was supposed to come on Friday and is currently in Vancouver (where I live) its now the end of Tuesday and still havent gotten it. I dont have time in my day to go and grab it so Im pretty much screwed. I tried calling to see what the hold up was and tried calling 5 times without any response. This is the worst service I have ever seen! Two thumbs down 👎👎 I know it might be busy, but you should still be able to do your job like the rest of us.

I now understand why people go Postal, they drive you to insanity. This is one of the most worthless and lazy group of idiots I have ever had the misfortune of dealing with. Impossible to contact via phone - IMPOSSIBLE. Phone tree is an insult to anyone ssmarter than a postal employee. Absolutely terrible CS just like every single PO in the nation. Terrible.

We have received a note from the postal person three times now about a letter they cant deliver because they missed us while we were out. The thing is, we are never out. I go to school and my wife works at night. We are ALWAYS here. If someone had done their job and rang the doorbell, we would have our letter.

This location proves exactly what is wrong with the Postal system. Severe lack of customer service is the foundation of this office, you can tell that the employees here just dont give a darn. And they project that dislike for their jobs to the customers that come in. To add to that lack of customer service and job hating, you have different employees that tell you different things. One can tell you one thing, and the very next day someone will tell you something else. I just arrived, asked a question Ive asked multiple times before and was told something different than what I was last told. I explained that I keep receiving the run around, and was told wait till 9am then and the employee walked away. Leaving me here standing in the lobby outside the blue doors where Im supposed to go. What happens at 9am? I am not sure, your guess is as good as mine. But Ive been standing here for twenty minutes and no one has followed up with me to see if they can actually help me. Will I stand here for another hour and ten minutes to find out? Im not sure. This office exemplifies every stereotype about the Postal system as a whole. Its embarrassing!

No one can be bothered to pick up a phone. Called 23 times in one day. Not one person, just strait to voice mail. Fed-Ex and UPS are going to crush you!

Dont come here if you want your passports renewed. Everyone there are incompetent morons. Sorry for sounding rude but they seriously need to find some manners. Respect others if you want respect but thats none existent at this location. Wont be coming back for a really really really long time unless they get more polite staff. I highly suggest going to another location.

By far the worst customer service. I felt so disrespected at this location. Never shipping my packages with usps, rather spend more on fedex or ups but atleast I won’t be regarded as an idiot.

I wish I could give ZERO stars. I ordered a package from Amazon. The sender said it was delivered on 7/9. I got to my mailbox and it has a key for the package locker in my box, but when I got to open the locker there is nothing inside. Its completely empty. I Called a supervisor at this facility to file a complaint and he said I need to go to the police because the package was probably stolen...First of all if a burglar were to somehow pry open the mailbox, how and why would they be able to lock it back up when they were done stealing my package? There was also no damage to any of the locks/doors. The supervisor said that the suspect probably used pliers. USPS in general is such a joke. I am now out my product AND my money and the people at this office are not holding anyone responsible. I Want answers and yet theyre too lazy to help or they just plain dont want to. I am highly dissatisfied and I really wish that USPS was better at doing their damn job. I tried calling this place a total of 5 times, 4 times it rang and rang and then just goes to a busy signal. RIDICULOUS. If this was not a government run outfit it would be shut down so quick!!!!

Same issues as the other reviewers. For 6 months, no issues, I have a PO Box, with automatic payment from my bank account. The last 4 months they started sending my mail back, even with my account in good standings, and Id have to call the companies (like my insurance) and tell them that my address is still good. Then the past 2 months I get emails from post office saying my account is cancelled because of not receiving my payments - BUT IM ON AUTOMATIC PAYMENT!!! Suddenly its an issue? that makes no sense. So I speak to the lady at the front desk to ask her why this all keeps happening. She then takes my number and has the PO Box Supervisor call me. I said Hello. He said, Yeah, you have a problem with the PO Box. I began to explain what was going on, he interrupted me and said, your problem is that we havent received payment. I said, well first of all, I dont have a problem, second, Im on automatic debit, I have plenty of money in my bank, you all keep sending me messages that youre going to cancel my PO Box, and over the last 4 months I have mail being returned randomly. He said, well, your problem is you havent paid since July. I said, Im on automatic debit, so this shouldnt be an issue. He said, well you need to call your bank. I said, I dont think my bank is the issue, but this also doesnt explain why my mail gets returned for 4 months now when my account has always been in good standings. He once again said, well youre problem is you havent paid since July. I said, I think Im just going to go ahead and disconnect my service at this point. He then hung up on me. LOL....I hate to say it, but the stereo type seems to hold true. Typical Union worker postal employee, doesnt care - THIS IS WHY THE POST OFFICE HAS LOST SO MUCH BUSINESS - Use FEDEX, UPS, or other services folks, this place is a joke and you cant trust them.P.S. THE LINES ARE ALWAYS LONG TOO, AND TAKE FOREVER, GOOD LUCK.

Try answering your phone!! If this was a private business, you would be out of business. I called 3 times, no answer, busy signal, disconnected signal, you know the kind..

I was treated professionally. The employees processed my mail in a timely manner.