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A-1 TV & Electronics Service Inc
10607 NE Hwy 99 c, Vancouver, WA 98686, United States
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Ri
Review №1

I had an issue with the HDMI ARC connection on my LG OLED TV. Dan was very helpful on the phone helping to sort out the issue. He suggested it could be the main board, which corroborated some reports I had read when I googled the issue. Since it’s a 65 inch TV, we had to arrange a house call. He was able to identify the board and order it ahead. When he came yesterday, he replaced the board in about 15 minutes. It actually took us longer to get the TV back on the wall! Hooked everything back up, and ARC works again. Dan was friendly and professional throughout. He even offered to leave his shoes off while he was in our house, which is a little thing that I really appreciate. I would definitely use his business again.

Jo
Review №2

Dan was great! Communicated with me every step of the way. He tried everything he could but couldnt fix my cheap lg TV, but he was able to offer a great price on a better TV that he had in the shop! Very professional, courteous, and knowledgeable. Ill certainly be coming back if I have an issue with a TV in the future.

To
Review №3

Dan and his team were able to revive my ancient and esoteric Sony PVM that I use for retro gaming. Thanks so much for helping me play duck hunt from my childhood again!

Co
Review №4

These guys rock! I brought them something they had never worked on before, and they were happy to take it on. They did some awesome work and my old grip tester arcade machine is back to working perfectly!

An
Review №5

I have a 10 year old 45 Samsung tv that the sound had become so distorted as to make it unwatchable at any volume level. Knowing it was a long shot, I made several calls last Saturday trying to find a tv repair that makes house calls. The first place I called was Ablemans and the owner explained that he doesnt do house calls because hes a one man shop. He did refer me to A-1 TV & Electronics. I thanked him and immediately called them. Dan, the owner of the family business and who took over for his dad answered the phone. Within minutes he gave me a time to call him on Tuesday to set up an appointment. He confirmed that Id be better off keeping my TV and replace the speakers with a Yamaha soundbar. I received a senior discount on the service call charge and he does make house calls utilizing safe practices. He gave me an hour window in which to expect him and when he saw hed be running late, he called me. I explained that I wanted the soundbar paired with my Xfinity remote and he was able to do that. He took the time to explain how the soundbar remote worked and how I could adjust the sound based on what I was watching be it a movie, concert etc while adjusting the subwoofer (bass). He told me not to hesitate to call if I had any questions or problems. Dan was easy to work with and answered my questions. I highly recommend A-1 TV & Electronics for their professionalism and knowledge. I will be adding their name to my list of locally owned family businesses that I use for future repair needs. Thanks Dan!!

He
Review №6

We recently took our tv in for repair. They provide great communication and estimate price is fair. They worked on it in a timely manner and saved us some money to buy a brand new TV.

Tr
Review №7

We had booked A-1 for TV repair and we had figured out before our appointment that our tv was dead for sure. Totally forgot too call them and cancel. They were super nice and understanding. We appreciate it! Thank you!! 😄

Wa
Review №8

I have a power supply from a 30 year old vintage computer workstation, I bought it in, with nothing other than a printout of the output voltages. A-1 was able to isolate the faults and fix the power supply. I recommend A-1, they truly have great knowledge of electronics.

Ga
Review №9

I took my my VCR player in for repair and they got it running. The front desk service was friendly and comfortable. This is a business I recommend and will use again. The CD changer in my car has jammed and I dont have time to dig into it.

Lu
Review №10

Had a broken 65 Samsung smart TV that wouldnt turn on. Best buy told me it would be cheaper to buy new. Brought my broken TV to A-1 TV & Electronics and they had it repaired in a little over a week. Far more cheaper than buying completely new. Very happy costomer here, thanks A-1 TV. Dan is the man!

Ja
Review №11

Dan came out to my house and straightened out my remotes to work on two different TVs. Quick and excellent service.

Da
Review №12

Perfect work. Thanks again.

Tr
Review №13

Dan is a great guy. He really helped me out. This is now my preferred electronics repair shop.

ja
Review №14

Hey one was easy to find and the service was great

Ch
Review №15

Brought in my record player and was given a bid. Everything seemed great, they seemed trust worthy. Few weeks later I pick my record player up. Bring it home and its not reading the records.I was accused of doing something with it like touching it while it moved. After multiple times of saying all I did was turn it on and push play they told me to bring it back in. Thinking they were going to fix whatever mistake they had made. Nope they charge me even more. They look at it again and a metal wire is frayed and they tell me they can’t replace it. Only put it back on and wait til it breaks. Well after playing maybe 25 records, its not reading the records again. Spent over $600 for nothing. The record player being my grandpas that had just passed so I just wanted it fixed and was blindly trusting this company. Maybe their great with other electronics but record players no.

Pe
Review №16

We have an old 1980s combo radio, phonograph, cassette and 8 track player. Could not find anyone who would work on it. Went on line found this small company took it in and in one day got it back everything works.Very pleased

Cl
Review №17

Dan went above and beyond to repair my retro clock radio for me to give my son. Exceptional service and I can’t thank him enough. Highly recommended!!

Wa
Review №18

We needed someone to help save us from the Samsung misdiagnosis by another Samsung recommended company. These guys came out, helped properly diagnose the problem, helped us obtain the parts needed in a way that saved us hundreds and then installed the parts. Our TV is working again and at about half the cost of what the other Pretty Disappointing Quality company wanted (for the wrong parts at that!).Highly recommend these folks. They are honest and reasonably priced.

Br
Review №19

Great pricing for repairs, and exceptional communication.I was gifted a broken TV, and A-1 took it in for repairs the same day I called in. The other store in town basically told me to fix it myself. When the replacement part was delivered later than expected (at no fault of this business,) I was called immediately and informed of the situation. They were also understanding when I wasnt able to pick up the TV right away and held onto it for me for a couple days.I highly recommend A-1.

dm
Review №20

Dan communicated thoroughly about what can be done to fix my 3.5mm tv jack that was damaged on my 10+ yr old tv. He gave me a couple options that could be done to fix it. In the end they were able to fix the tv using a different jack on the tv (that I never used) to replace the dysfunctional jack saving me $100+. Was also very informative about the quality of current tvs on the market vs. tvs of the past.

De
Review №21

Helpful and responsive. Was able to schedule quickly. Issues connect a 3DTV. Spent extra time problem solving until resolved. Very happy customer. Would recommend!

De
Review №22

Good service,courtious staff. Knowledgeable , explained what was done and why. Helped me with my questions. Thank you A-1 TV.

Le
Review №23

Our LG tv was not recognizing any of the inputs. A-1 performed a diagnosis and found a faulty motherboard. Repair was done over holidays and A-1 provided a comparable loaner set. Dan was helpful and responsive to requests and questions. Repair was a little more involved than originally diagnosed...Dan provided repair updates and A-1 did not request to change the original bid estimate.

Jo
Review №24

Great customer service and great work. Definitely gonna bring my electronics here in the future!

Bl
Review №25

Fixd tv quickly. Great service will go again.

Ma
Review №26

Dan was super helpful repairing our OLED TV that was only 2 years old and didnt even have much use. The main circuit board went out. He helped with ordering the parts and coming to fix it at our house. He was very quick to help do what was needed to get us up and running again. In this time of COVID-19 he was also very considerate wearing a mask and keeping distance at all times. We appreciate it and would recommend A-1 TV & Electronics for all TV repairs!

Ca
Review №27

The owner was really nice and friendly! We brought in my sons TV and he just fixed it with the remote for free, now that is just a real nice thing to be doing now-a-days! We also left my sons Wii there to be fixed, and the owner had it fixed no problems in a day! No hassles! Definitely working with A-1 in the future! Thanks so much :)

Jo
Review №28

Excellent service and comes on time!

Je
Review №29

Amazing on-site service from Dan!

ma
Review №30

Glad I chose this company. They helped me on New Years Eve and were very friendly and helpful. Will use them in the future. Thank you.

Ki
Review №31

These guys are great. They let me know I have a 2007 Samsung that was worth repairing. Too bad they make TV’s to break nowadays. They also had a great dvd selection.

Jo
Review №32

We had our tv repaired here. Works great! Didn’t cost very much. They also carry quite a few movies at reasonable prices along with a few novelty toys. Great place!

Ga
Review №33

My TV broke and wasnt able to be repaired, but the owner was able to sell me a great used set thats even better than the one I had. He even recycled the old one. Great service. Will be back next time.

Do
Review №34

I was pleased that these folks could come out same day and they also had the lowest house call cost. Thank you!

Al
Review №35

They were fast and efficient. Dan knows what hes doing. Nice person.

DE
Review №36

Dan at A-1 recommended that I repair my 60 inch plasma instead of tossing it and buying a tv that may last only a few years. I’m glad I took his advice. I love my tv and it’s working great. Thanks!

da
Review №37

Weve used these guys before and they always do a great job. They fixed our 82 Mitsubishi and saved us from buying a new TV.

Er
Review №38

Dan was extremely helpful and knowledgeable of our LG OLED TV. Replacing the motherboard on his recommendation fixed our problem. He was also able to correct a problem with a different tv in the house. He was prompt and professional.

Da
Review №39

In home repair was really convenient and dismounted and remounted my tv from the wall. Thank you for the good service.

Ja
Review №40

I went here, showed a video of my glitchy screen and how it was jumping. I was told it there was a 80 % chance it wasnt the screen. Than I paid the nonrefundable DP, like a week or two later. Brought my tv in and waited a couple days. Decided to go check in on it. Owner was there same guy I showed video to. He said can help you. I said my tv was here and waiting for it to be fixed. He found it just went to work on it. Took off the back cover, plugged it in checked out the screen and instantly said yeah it looks like a faulty screen, that it would need replaced. I said but you told me that it probably wasnt the screen when I showed you the video. He said what video I dont remember watching a video or meeting you. Plus I would never say that it wasnt the screen if this was the problem described in the beginning. I was like Im not lying I would like my Down payment back because I wouldnt throw 350 dollars to replace old tv. He became offensive when I said that he said that it wasnt the screen and that he wouldnt give my money back. He acted upset and offended saying I was calling him a liar. This guy is a scam artist. He screwed me out of 80 dollars or whatever before black Friday. I ended up arguing with him, he called me names and I took my tv ended up buying a new one. My malfunctioning tv is still in storage. Swindler, con artist, liar, this was 2019. Or so. Dont go here unless you got money and know what your problem is. I was in need and still got screwed. Was without a tv for like 4 months. Plus a dryer at the time, so I was hoping for a break and a possible fix to a tv problem. First time experience going to a repair shop. It was not good, he is unbelievably narcissistic deplorable no character or accountability. If your in need and looking for help your gonna get takin advantage of here, hide your kids hide your wifes because I wouldnt trust them here alone, after being treated the way I was here unbelievable, and Im a man. I could only think of what might happen if this guy had opportunity to play with someone else.and yeah Im sure Its the right place I live near by. Thief!

Do
Review №41

Showed us how led lights were replaced to make tv last longer than new ones

Al
Review №42

Great price, very friendly service and quick repair

ky
Review №43

Electronics repair! So great to find a place that would fix the board for our oven. It saved us hundreds of dollars and the customer service was awesome! Super friendly guy fixed it right when we walked in and the shop was great to look around! Lots of toys/ gifts / and old tv memorabilia . Thanks!!!

Gu
Review №44

Dan at A1 TV. Was very professional. And had my TV up and running in no time. Thanks

Ja
Review №45

They fixed and soldered a solar lantern for me on the spot. Made a camping trip better.

Je
Review №46

We’ve repaired two of our TVs here. Not only did we get exceptional service, but they showed us how the tv broke (the backlight was up on 100% by default, should have been 60%). Recommended!

ia
Review №47

Great service, fixed the issue within 1 visit.

Le
Review №48

Good place to get dlp bulbs and excellent service.

Lo
Review №49

Fabulous service. Great company.

Mi
Review №50

Great place! Definitely would use again!

To
Review №51

I was called a child (Im 71) for the tone in my voice when I questioned why he couldnt give me a max $$ to repair a speaker internal power supply. Needs work on people skills.

Sa
Review №52

I suggest getting your estimates in writing and not over the phone. Major miscommunication, was even challenged over my reasoning over our decisions. I hope his work is better than the people skills

Fl
Review №53

VCR repaired quickly and reasonably. Thank you.

Do
Review №54

I appreciate the courteous, diligent and successful efforts to repair my very old turntable.

Ra
Review №55

Dan came out and triple checked everything. Even had the remote I needed. No need to call anyone else. Hes won my business for life.

J
Review №56

Honest.Fixed my tv without replacing the part

Je
Review №57

This is a great informative place saved me $100’s of dollars. Just a simple lamp replacement. Other places said board replacement for $1,000.00. Got my TV up and running for $89. Amazing team here to deal with knowledgeable and nice.

Gl
Review №58

This is a great shop. I am so glad I found it.

ae
Review №59

Excellent service. The staff was very friendly and knowledgable. Very happy with the repair and the price, and so glad to have my speakers up and running again. Highly recommend!

Mi
Review №60

Dan answered every question I had and repaired my TV in a timely manner. I will definitely recommend him and use his service again when needed. Also his repair shop has some great finds on old movies on DVD, blue ray and other entertaining stuff to check out. Definitely two thumbs up 😀

Ka
Review №61

Dan was prompt and courteous. We had called a few “big box” type businesses and NEVER got a human voice. A-1 TV answered our call, came the next business day right on time and charged us even less than the phone quote. We will definitely use this local business again and refer others to it. Very nice repairman.

Ta
Review №62

Got an amazing deal on a refurbished tv. These people are super helpful and will answer any questions or concerns you have

Ka
Review №63

The owner is very helpful and quick to diagnose and explain problems. I really appreciate understanding what is wrong. Our TV was repaired promptly and successfully. We should get several more years of service from our TV, we dont have the hassle of shopping for a new TV, and theres one less TV in the e-waste stream.

Ro
Review №64

Dan is a great guy to work with! Cut me a deal!

Br
Review №65

Dan is the best!!!! He is very honest and kind while knowledgeable and experienced. He took the time to explain the repair and went above and beyond by giving me a few hints about how to get the best life out of my tv. I would recommend this place 100%. They are cool and thorough!!!

Ma
Review №66

Was having issues with my LG TV that wasnt making any sense, Dan the owner took time to dig into it and work with me to find the problem. When it came time for the final bill they were more than reasonable on their pricing, and the turn around was less than a week and a half with having to order parts. I was very pleased, highly recommended....

ni
Review №67

Needed a resistor for my car and only place around I could find

Ro
Review №68

I needed help with setting up my blue-ray player. Dan was knowledgeable about my request and completed the task satisfactorily. Good service. Will call him for future tech to needs.

ro
Review №69

Excellent Audio Repair. Was diagnosed originally something that was more expensive but turned out to be less and didnt charge me extra! He could have easily replaced what did need to be replaced or said he fixed it and no one would have known. Excellent facility.

Al
Review №70

Im sure glad I fond this Service. HouseCalls was the magic word. Reasonable priced, and well organized. All works fine now. They know what they are doing.

Ma
Review №71

Quick repair of my dead tv. They fixed it a second time at no charge when it died again out of shop warranty. Still going strong 6 months later. Recommended

Di
Review №72

I had called A-1 TV to see if they could help diagnose a problem with my big screen TV. At first I thought it just a lamp issue. It turned out to be an overheating problem common in that year and brand of TV. It would have been an expensive fix, and my TV was only a couple years old. Dan the owner and his co-worker Galen put me in touch with the manufacturer to see if they would do part of the repair for this known defect.. As it turned out they did! I really appreciated Dans helpfulness and his product knowledge. When Galen came to my home to re-install the TV, he was polite and punctual. Their rates were fair and reasonable. I highly recommend A-1 TV.

my
Review №73

Excellent service amazing knowledge

L
Review №74

Weve used this company for years, always professional and reliable. Dan stayed 30 minutes after closing today, just to ensure we were taken care of properly. Excellent customer service, highly recommended.

K
Review №75

A-1 TV & Electronics (Dan) figured out what the problem was with a 1960’s era German radio and fixed it expertly. He is very talented at troubleshooting and resolving the issue. Highly recommend their service.

Jo
Review №76

Honest and reasonable. That’s always a good thing. They saved us hundreds of dollars. Very happy with them.

Ja
Review №77

These guys are simply amazing. Our Phillips Flat screen was having problems. Dan came out and gave it a look. After duscussing with us as to what is going on...we decided it needed to go into the shop to fix.As it was our only TV that was disappointing...but he then gave us a couple of offers on sets he had in the shop. He offered another one of similar size for a great price...but when we got ours back we would have no room for both.The smaller one he then offered turned out to be a great deal...but since his shop was closed...we would be without until the morning. I lamented that I could not just follow him to his shop and buy...he said he normally would do that..but he had another call. He offered to call me after that and come meet me and let me grab the other TV. That worked out great. Plus...we both talked about our joint interest in Sci-Fi and games....probably a little longer than we should...but that is what fans do...especially me. :)I would not hesitate to use his services again...and highly recommend him to anyone who need TV and related stuff worked on. I know I will.

ke
Review №78

Have brought two boards in to be fixed. One in a emergency, and they got it done quickly and efficiently. Cured the issues. Recommend to anyone that needs repair.

ro
Review №79

This place is the best. I called Dan on Memorial day to see if he had a bulb for a projection tv. The shop was closed for the holiday but he decided to open to help me out. I brought the bulb and housing in and he changed the bulb very quickly. The price was very reasonable and he uses oem bulbs, not the cheap ones so the bulb should last a long time. And Dan is very nice and helpful. He told me about a couple of adjustments that I could make to a L.C.D. or a L.E.D. type T.V. to make them last longer, nice!!! I will definitively be using his services in the future.

Ja
Review №80

My TV went on the fritz with an intermittent problem, so I took it to A1 to have them look at it. I waited a week and they finally looked at it and told me that the problem was *probably* the t-con board. Its a common problem for Samsung TVs like mine, a fairly safe bet for them. So they ordered a replacement which arrived a week later, at which point I was told that they had ordered the wrong thing because it looked the same. It turns out the t-con board for my TV wasnt being manufactured anymore so they needed to order a used one. They did that, a week later they received it and found the one they received was bad. Its a part thats known to go bad, it was used, so okay, a little bad luck and they ordered another one. Another week and that one arrived, they installed it and called me to tell me everything was ready. Great! I thought. The only problem was I was out of town for a family emergency and asked them if they could store my TV for a few days until I returned. Their response was Not really. Were very busy and you need to have someone come pick it up. So they have my TV for a month, one week of that due to their screw up, finally get it done and they cant even store it for a few days. Fine, whatever, I was looking forward to having a working TV again so I sent my father to pick it up. I get home a week later and finally get to use my newly fixed TV. I turn it on and the very first thing it does is exhibit the same problem I took it in for. So it took a month and $200 to be back in the exact same spot, a broken TV and no idea whats wrong. At that point I was done with A1, it was an awful experience. They guessed at what was wrong, charged me a bunch of money, and couldnt do the smallest thing to help me out (i.e. storing the TV for a few days). Id look elsewhere if you have any problems with your TV.

Je
Review №81

My PA system needed repair. They repaired the old solder points that were cracked and even fixed some cosmetic damage. The ending cost was less than the estimate. Very fast, friendly and reasonable.👌👍

Ch
Review №82

Excellent service and assistance. Very nice after prior shady service from company that did in home reset and didnt service the TV and never answered messages. A1 will be our go to place from now on.

do
Review №83

Excellent service by friendly technician who came to our home. I would highly recommend to anyone looking for honest TV shop. Fast and efficient. Thank you!

Sh
Review №84

Great service. Dan went out of his way to accommodate our timeline.

An
Review №85

Dan at A1 is awesome. He replaced my bulb on my my Mitsubishi DLP...the bulb went bad and he replaced it no charge. I have had other issues with the TV since then and he is always very helpful over the phone...even helping me update the software at no charge. He stands behind his work and helps his customers out. I wouldnt go anywhere else for TV advice or repair.

Ch
Review №86

Great and upfront service

J
Review №87

Very pleased with the service we received. Our Samsung Plasma went out, and Dan came out the next day, took the boards that needed fixed, and brought them back fixed within 48hrs. Nice to have a place that you can call that you dont have to go through an 800 service. Highly recommend if you ever have a problem with your TV, give Dan a call.

Ca
Review №88

I had a JVC branded VCR that needed repair. The technician explained to me that my VCR was beyond repair, but they had the same model in operating condition available. I got the replacement VCR and was happy for the satisfaction and reliable service from A-1 TV.

Da
Review №89

I brought a circuit board in for the fuel injection system on my truck. Had about 24 joints resoldered in less than an hour. Truck works perfectly now and saved me several hundred dollars over having to go back to the dealer for another circuit board.

Ka
Review №90

Thanks you guys always have lamp I need. Great customer service!!! Cool stuff to see inside too!!

Ja
Review №91

Thank you! Fabulous job. Would recommend highly. Fixed my other TV too and its still working.

Lo
Review №92

Called to set up appointment. Dan was able to diagnose problem over the phone, saving me time and money. Highly recommend this business.

Lo
Review №93

I am a repeat customer and wanted to take the time to say thank you for your very nice service man coming to fix my problem. Thank you for the prompt and professional service.

Te
Review №94

I have a Pioneer 52 flatscreen TV that needed servicing...not a lamp problem and we could not figure out what was wrong. Dan the owner came out and was able to fix it the same day. I so appreciated his help, because I was entertaining that evening. He was kind enouigh to put the service fee towards the repair of my TV and the price was so reasonable. I would recommend them all day long.

Sa
Review №95

Great service! Nice repair man. Highly recommend.

Jo
Review №96

Did good job of repairing a vcr. Timely and at a reasonable price.

Ro
Review №97

Dan has been super helpful in helping diagnose and fix my tv. Regular updates and phone calls are very much appreciated. Hopefully this will keep my tv going for a few more years. Highly recommended!

De
Review №98

I worked with Dan for several weeks trying to troubleshoot a complicated picture problem with my TV. Long story short, Dan was persistent, honest, fair, and responsive during the whole process. Although it turned out the issue was too expensive to fix, he then gave me a very fair deal on a rehabbed TV and a one-year warranty on labor. Overall, it felt like we were on the same team working through my TV problem. I highly recommend Dan and his shop. Fair and honest businesses out there, and Dans shop is one of them.

Tr
Review №99

Fair price fixed my 1960s alarm clock radio. Will definitely do business with them again!

Ca
Review №100

Thanks a lot for helping us on a weekend. Service was great and we are now happily watching our TV again.

Information
3 Photos
100 Comments
4.7 Rating
  • Address:10607 NE Hwy 99 c, Vancouver, WA 98686, United States
  • Site:http://www.a-1tv.com/
  • Phone:+1 360-573-0451
Categories
  • Electronics repair shop
  • Audio visual equipment supplier
  • Television repair service
  • Gift shop
Working hours
  • Monday:Closed
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:9am–5:30pm
  • Sunday:9am–12pm
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