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PhoneStop
10411 NE Fourth Plain Blvd #116, Vancouver, WA 98662, United States
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Ly
Review №1

I just wanted to say a big Thank you to Eugene at PhoneStop for his talent and knowledge 10+ experience definitely shows. Highly recommended!

Ke
Review №2

Went in to fix my iPhone XR really damaged up from the inside and out. They have really good service kind people, fixed my phone in no time. I recommend coming to this place to fix your phone or any electronic devices you have.

Yo
Review №3

Quick and easy fixed my screen in less then an hour

An
Review №4

Had my phone taken in for a clean and repair, now it finally charges nicely and I have a nice screen, did a great job.

Al
Review №5

Great store to buy computers, phones, they also have cases and screen protectors. Super quick and simple. Max helped me out, Thanks!

ke
Review №6

Replaced my xr screen in 1 hr with a 30 day warranty .used them before , good service !

K
Review №7

Dropped off my phone for a screen replacement. They ordered first screen and after a week it came in from their supplier damaged. Second screen was nearly another week and it worked sort of, but had touch issues with certain apps that I was having to work around - rebooting frequently. After 3 weeks the second screen failed completely. Now Ive just ordered a kit online and fixed it myself. A wasted $110 at PhoneStop.

Mi
Review №8

Guys there are dam good at what they do. Went over the holiday weekend with a phone held together with bubble gum and scotch tape not really but my friends there stayed late fixed my phone. Phone looked and worked like it was brand new. Thank you again.

Ta
Review №9

Very good customer service. Easy and fast Fix

Th
Review №10

Called 3 times, spoke with Will about a new screen for cell. Quoted me 1 price on the phone but when we got there, it was way higher so we went to ubreakifix in Jensen Beach, they were awesome!!

Jo
Review №11

The owner will make sure that you are pleased when you walk out the door no matter how bad your situation is walking in the door. I am so grateful for this place they have saved me thousands of dollars in repairs and replacements. Personally they have fixed my iphone X screen, and they beat apples cost by over 50%. Cheapest and best service in the PNW, I dont even write reviews but I felt so good leaving their shop. Thank you guys!

Mi
Review №12

Great customer service. Max was really polite and helpful. My phone wasn’t charging so max helped me out and cleaned it and it was good as new!

Ed
Review №13

Phone Stop is the place to go for a quick and easy fix for a great price. Dan was super helpful and did my screen repair within 10 min. If you want a quick repair for a great price, this is the place to go. Thanks Dan!

Ky
Review №14

The best phone shop hands down they fixed my iPhone for a reasonable price I would recommend them to anyone

De
Review №15

Had an ipad mini 2 that worked perfectly. Nothing was wrong with it other than the screen which was cracked and i wanted it replaced so i came here. Dropped it off and was informed it would be fixed in 2 days. Came to pick it up and everything seemed to be in good shape. When i got home i was taking a closer look at the work done on it and thought the glueing could have been done more nicely. The home button gets stuck every time we press on it because of the glue. Turned it on and noticed right away that a whole bunch of lines were appearing on the screen. LCD was broken. My brother called them up about it and they said i went in for a screen replacement and that’s what i got. He was told by Max if we wanted to come in to get the LCD replaced it would be $120 but i’d have to get the screen replaced again so it’d be $200 altogether. Was hoping for great service from this company since my brother’s been coming here for many of his phone repairs and recommended me to as well, but felt like they could have informed me about the LCD breaking (how can you NOT notice something like this during finished inspection?) and asked if i’d wanted to get it replaced along with my $90 screen they were already fixing so I wouldn’t have to waste time and more money. Also never was given a reciept when i paid for the repair. Only was given one when i dropped the ipad off.

Ad
Review №16

Fast service. Had my items in stock to get me going in a couple hours. Credit card fees are charged separate on top of the quote. Cash is the cheaper plan. BE SURE TO ASK IF YOU ARE GETTING OEM OR AFTERMARKET PARTS and get comparison prices.

Se
Review №17

I am very pleased with my experience at Phone Stop!! Huge shoutout to Ivan for his expertise and excellent customer service.The charging port, microphone ports, speaker, and other portions of my cell phone had become clogged up over time with lint, sand, and other small debris. I noticed that my microphone was not picking up sound as clearly/loudly as it once used to. I also noticed that the charging cables were not able to connect as reliably to the charging port and my ability to Fast Charge was diminishing. I did not want to clean out these ports myself and risk damaging my device... and I figured that there had to be a more professional way to get them cleaned up.I called up Phone Stop to see if they might be able to clean out the ports of my phone. I spoke with Ivan who said yes! He told me to bring my phone in and he would clean out the ports and let me know if there were any parts that were damaged and needed replacement.I brought the phone in later that afternoon. Right away, Ivan commented that he could see a lot of debris clogging up the ports. He took my phone into his work area for about 5 minutes and when he came back the ports were cleared up and good as new! He also inspected the ports and determined that there were no damaged components.Ivan cleared the debris out of my clogged up phone ports and completed a brief inspection with excellent customer service. I highly recommend Phone Stop.

Wi
Review №18

Fast friendly service. Brought my daughters iPhone 6+ in for a screen repair. Done in less than an hour and looks and works like new!

Su
Review №19

These guys are great. Excellent service & very reasonable prices. My S9 needed the battery replaced & it was done in the time stated & the price quoted. They were recommended by a friend and Im very glad I listened to him. Great job guys, thanks!!

Ke
Review №20

Good service and on time

Ja
Review №21

Amazing service, fast, friendly, and overall great customer service. definitely recommended, i broke my iphone 8 plus front and back and it was repaired very quickly for so cheap. I asked the man at the front counter what his name was and he said his name was Evan, he was the only one in the store at the time very good job and i was told that he even reapplied new adhesive to try to make the phone water resistant again and i dropped my phone in a puddle on a rainy day when getting out of my car. still functions perfectly and again i definitely recommend this place. thank you! will definitely come back for you services again!

Ka
Review №22

These guys are awesome and helpful. They truly wanted to make sure I was taken care of and were very generous. I feel a lot better with my phone knowing it’s gonna be better protected. Definitely worth the money!

ta
Review №23

Quick and efficient!

jo
Review №24

I’ve had my phone fixed here at least six times and they’ve always been fair polite and performed the work in a timely manner. Twice I’ve had issues with the new screen that I put on my phone and they fixed it no problem even without a receipt later on I’ve had my phone fixed here at least six times and they’ve always been fair polite and performed the work in a timely manner. Twice I’ve had issues with the new screen that I put on my phone and they fixed it no problem even without a receipt later on

Ka
Review №25

After reading how unprofessional all the owners responses are to handling the 1 star reviews i am definitely not bringing any of my devices here. such poor customer service.

AN
Review №26

I like the store my dad works here hes the boss and the best

Jo
Review №27

Flawless Iphone X screen repair SUPER cheap, half the price apple offered to fix it... best part it took 35 minutes when Apple said it would take 9 business days. Max is super nice and helps you find what you need FAST.

Al
Review №28

I was looking for a new phone and found this place, and these guys were with me every step of the way to make things right. I ended up being happier spending time with them and not any other store. Great customer service for anyone looking to have their phones fixed or buying a phone from them.

ma
Review №29

I dropped of my wifes iPhone 7 Plus to be repaired at PhoneStop because it had a shattered screen, and a broken screen saver. Prior to arriving at the store, I called ahead to see if the shop could repair the phone and a gentlemen named Max assured me that they could repair the iPhone 7plus, and replace my screensaver in the same day in an hour.When I arrived at the store, and just as Max promised he was able to repair the iPhone, and the screen saver in an hour. The service was great and the repair cost were good.Thank you Max for a job well done, be blessed in Christ Jesus.

Ja
Review №30

I have been in this store many times. Everything from replacing a screen cover to fixing my daughters cracked screen. They’ve always been friendly, knowledgeable and quick. Today I went in for a new screen cover and a couple charging cords. Max helped and I was in and out in less than 10 minutes. Would definitely recommend them!

Jo
Review №31

Came in to have my phone screen fixed and had a very nice gentleman by the name of Ivan help me out. Repair was done in around an hour just as quoted amazing quality products highly recommended thank you phonestop!!!

Be
Review №32

No masks on staff but boss wasnt there. Got my phone fixed fast & inexpensive.

Li
Review №33

Every time I need a new phone or repairs, I come here. In fact, Ive been a customer for about five years. The owner is a very honest, hard-working, and detail-oriented man. His team are very good at what they do, and they work quickly. The prices of fixes are really fair. I never have left without diagnosing/fixing/solving a problem. Ive bought three phones here, and referred many friends/family here who have bought a total of five phones. The owner always does a good job giving the best deal while still remaining profitable. The stock of phones changes daily. In fact, I went out to my car to think about buying a particular phone, and when I went back in the shop, there was a new one in the display case. They buy phones too. I highly, highly recommend this business and always come here for any of my needs.

Ma
Review №34

Super quick and easy. Straight to the point with no questions asked, so you can save yourself from embarrassment with the story of how you broke your phone (in my case at least). Super cheap, but good quality and care. Highly recommend this place for a quick phone repair. WOOOHOOO MY PHONES FIXED.

Ch
Review №35

Got my nephew a used phone today, and he couldnt be any more happier with the experience. The entire car ride home was, THAT GUY WAS REALLY CHILL in which he also hooked it up with a phone case. Honestly, best place to get a phone. Awesome customer service! Definitely going back to get me a phone. Great prices! Great deals! Great place!

El
Review №36

Phone stop is the cheapest and fastest place to get your phone screen replaced. The best around town hands down!!!!! Lots of accessories at low cost as well.

Ar
Review №37

Took in my iPhone XS Max to get my screen replaced. I was happy with service as they fixed it in an hour as they said. But after using it I noticed the screen looked a bit off. Went into display settings and noticed ‘True Tone’ was no longer available. Thought came to mind that maybe they replaced my screen with an LCD instead of an OLED. Well sure enough I tried some screen tests with all black images which an OLED screen should not omit light from. There is clear light coming from the screen. They replaced the screen with an LCD instead of an OLED.

An
Review №38

Great people. Fixed a Iphone Xs thaty daughter dropped in the pool.

Ol
Review №39

Stay away from these rude and unprofessional scammers!

Ra
Review №40

The best place for screen repair, fast and efficient, great quality. Excellent customer service. Recommend it to everyone.

Ph
Review №41

Max gave great customer service. He even gave us a free charge cable for my sons cell phone. Will use them again if needed.

Br
Review №42

Phenomenal service by Dan! I took my wife’s phone in that I thought was a total goner and Dan easily diagnosed the problem and then fixed it in less than an hour. I couldn’t be more pleased with their service.

ar
Review №43

I did like the service and people was very nice 👌

Em
Review №44

I love that I can trust these guys to be fast and honest. They have repaired several of my phones over the years. Early in my discovery of them, they sent me to a battery store and charged me nothing for the hour they likely spent troubleshooting my device. Tonight, I walked in late with my broken tablet, they had it fixed with me out the door in less than 2 hours. I really appreciate the fast, efficient and honest service... so I thought I give them a shout out.I recommend, start here first... if they can’t fix it, they will send you in the right direction.

Sh
Review №45

Highly recommend, had been calling around to get prices on iPhone batteries and was being quoted >$60. Here was $40 and very fast and profession. You won’t be disappointed!

Ma
Review №46

Fixed my phone on time and for a good price. Reliable and just a great place to get your phone fixed.

Ja
Review №47

Very nice place, good people and professional service.Highly recommended!

Re
Review №48

Absolute amazing customer service! Came in for a phone for my younger son and bit did they make it easy! Awesome choices, great prices and the best service... Definitely come check it out!

th
Review №49

I highly recommend this place. Best price in town that I could find. Takes less than an hour to replace the screen on my IPhone. Thank you again!

Pa
Review №50

The people at Phone Stop are fantastic to work with. Their pricing is very competitive and their work is excellent. My phone died and they had it functioning with a new battery in less than 15 minutes and for $40. I will use them for all of my phone repair needs.

Ly
Review №51

Always great service. Reasonable prices and fast repairs. Thanks guys 😀

Br
Review №52

Customer service was great. They did a wonderful job replacing my LCD digitizer and screen. Looks like new! Highly recommend PhoneStop.

Wy
Review №53

Went in to get my battery replaced in my iPhone , had cash to pay for the repair , or I had a Samsung of equal value to trade for repair. Gave them the Samsung and my iPhone to start the repair and was told to come back in 20 min . When I came back in after 20 min and got my phone he asked for the receipt back ... that seems a little weird to me . Told me I was free to go , I asked for another receipt he printed out a whole new one even though we both got copies of the first one? When I turned on my phone it was at the same exact percentage and the battery still shows its shot and my percentage is still persistently dropping . I knew bettter than to leave but I kinda wanted to give the employee the benefit of the doubt . Not satisfied with their business whatsoever.

Da
Review №54

I had my battery replaced and a new protective screen put on my iPhone the employee was very nice and helpful. The job was done very quickly great place to go to have your phone fixed.

an
Review №55

Got my screen changed after my phone suffered a terrible drop. My experience with PhoneStop had always been very good! They are very efficient, service is very fast! Prices are very reasonable! Thanks PhoneStop

Ma
Review №56

I really recommend this place to get your phone fixed. I literally went there for the first time and fixed the entrance of my iPhone where it charges and the guy took about 5 min and it was good to charge back to normal.

mi
Review №57

I needed my cell phones power port replaced called one place and they quoted me a high dollar amount and said it was only 50/50 chance it would work. At the phone stop they quoted me a fair price and told me the risk and what I’d get reimbursed if it didn’t work. I left the phone with them and within a matter of an hour they called back and said it was ready to go and is been working ever since, no problems, great service.

Ap
Review №58

Stellar service!! When the screen on my iphone 6s plus broke I shopped around since we didn’t have insurance on that phone and they were by far the lowest price. Dropped the phone off and 30 mins later it was all done and back to pristine condition!! I HIGHLY recommend Phone Stop for phone repair needs!!! Should a phone break again I will absolutely come back!!!!

NC
Review №59

Nice and helpful staff! Helped me purchase a phone and made sure my service worked and all was under an affordable price. Plus got a nice tempered glass on my phone for additional 10 bucks! You guys are amazing! Would definitely recommend!

ga
Review №60

Easy going great prices. First time I went in, awesome customer service and got the phone done while I was on my lunch break... got back to work and dropped my phone again and broke the screen so I went back a week later and phenomenal customer service once again. Awesome place

La
Review №61

Brought in my daughters iPhone to get the screen replaced. They were quick and professional. Turns out, the replacement was defective and didnt work quite right. Called and told them, they said bring it in with the receipt. They quickly and courteously replaced the defective screen. Excellent staff, really appreciate the great customer service. I will definitely recommend them!

Co
Review №62

So happy I found this place. I was worried that my phone would have to be dropped off somewhere for awhile. Googled and found Phone Stop. Saw it had great reviews so I took a shot. Walked in with broken iphone screen and everything was taken care of in less than 30 minutes. Quick and easy. Owner/staff were friendly and seemed to go out of their way to make my visit a great one. Thank you!!

Na
Review №63

Great service, quick, easy and good price.

Ry
Review №64

Awesome service, great people! Very friendly staff and i love how they warranty all off their stuff. Love coming back here. Most affordable prices are over here and the repairs are cheaper

Al
Review №65

They always help me out when needed great service and quality parts

Ni
Review №66

Was a victim of apples conspiracy to get me to upgrade my phone, I had prolonged getting a new phone battery until the last minute when my phone wouldnt power up. They were incredibly reasonably priced and worked diligently to not have this take a huge chunk out of my day, and to top it all off they threw in a new tempered glass screen protector giving my phone a brand new look and feel. I will return for any of myfuture phone repair/accessory needs.Sincerely,The worlds most frugal apple patron.

Ka
Review №67

They were super fast and super friendly

Jo
Review №68

Great service. Friendly, knowledgeable and fast! My screen was shattered, and I destroyed the home button when looking and poking around the broken screen before taking it in. It is an iPhone 6s. Near the end of the work day they greeted me, and even repaired everything and replaced my batter within one hour. So much better than I expected. The staff did such a great job we are taking my wife’s phone to them for repair tomorrow.

st
Review №69

Great customer service. Helped me with my phone issue. My iPhone X was cracked, and I came in and they added a free tempered glass with the repair! 100/10

Ch
Review №70

Good and kind employeed. Saved my phone because I dropped it in water and its my new galaxy S6. And they charged way less than any other cell phone shop. Phone works great and Im super happy! Recommend to anyone

Ce
Review №71

Just got my phone repaired here before I left on vacation. I was going to repair it myself but the part was 54.99 plus shipping. So I decided to do some price checking to have it done. This was the highest rated repair shop and I only paid 75.00 that’s with tax for a full screen repair! Bonus they were done in an hour! I got my phone back in one piece and they even charged it for me! Thank you!

Sc
Review №72

First we were told 72hrs. After 72hrs and no word we called and they said they would get to it as soon as they could. No timeline. When were received the iPad it looked good as new. Unfortunately the touch screen is so off you can’t even type or close windows. The glass was broken but the touch screen was working fine before they did any work.Scott.UPDATE: Brought my iPad in with my receipt. They gladly looked it over and offered to put a new touch screen on it. They said they would have it done before close today. I received a phone call shortly after and they found that a connection needed soldering. They took care of it, still put on new glass. Easy to work with, grateful they took care of it. My original frustration ended up not being their fault it was a separate unknown issue with the iPad. Glad its good to go. Thank you very much.

Me
Review №73

Good customer service. Max helped me with my phone.

Ro
Review №74

This was the first result of a Google search for phone repairs, and so I went. My charging cable kept falling out of the port with the slightest movement, and my phones dash charging did not work any more. Took probably 6 hours for a full charge. Im very happy with the work that was done! The cable fits nice and tight and charges quick! It only took one hour from the time I went in for it to be fixed and I felt like the price was very good. Based on my experience Id highly suggest checking out PhoneStop for repairs. I know Ill be going back if I need anything else.

Be
Review №75

Phone stop is a great store! I came in with a phone I wanted to sell and they gave me a decent price. Definitely will be back!

Mi
Review №76

I had the screen on my Samsung replaced here.The repair did not take long at all. The price of repair was affordable. The staff was friendly. They went above and beyond to make sure I was taken care of. I would recommend this business! Thank you for the amazing service!

Al
Review №77

Stopped in at 4:15 for a charge port on my iPhone.They not only installed at new one in 30 minutes but also changed out my battery when they didn’t have to. Excellent quality service and value !!

Ad
Review №78

I brought them my phone with a broken screen and they fixed it for a reasonable price. No gimmicks. They even did a perfect bubble-free screen protector for an extra 5 bucks. Dont try to fix it yourself. Bring it to someone who knows what theyre doing.

Je
Review №79

I went in with a water damaged phone and the guy told me up front the cost of everything. I paid $30 for the diagnostics for them to figure out what was wrong, but all the kid said when I went to pick my phone up was that they couldnt bring it back to life. Not much in the way of a diagnosis, but I guess a dead phone is a dead phone. It was ready for pick-up at the promised time which was a positive.So yeah, Im not sure I got what I paid for, but maybe there was just nothing to tell. Service was neither especially good nor bad. I do think the prices would theoretically be fair if they would have been able to do the repair. So yeah, middle of the road service gets a middle of the road review.

Mi
Review №80

The guy was so cool and he really worked with me on prices and trading. this is a great place to go if you’re looking to upgrade for cheap!

Do
Review №81

Small but cozy place. I liked that they had a place to sit down while I waited for them to check my phone. I was helped in a timely manner and was very happy and satisfied with their service. Nice job

Da
Review №82

PhoneStop is very deserving of a good review from me and our active family! Phones get dropped and screens broken, batteries dont last forever, etc. PhoneStop is our go-to place for expert repairs (even on difficult models). They have always used genuine OEM parts (give them a few days if you have a rare model to order your parts, so dont wait until the very last minute if you can). Highly recommended!

VI
Review №83

Go here the BEST business ever

Ka
Review №84

I have been coming here for about 1 1/2 to almost 2 years now, and they are fantastic the customer service is always on top of everything they need to get to. I had a bad phone that had something wrong and they helped me within minutes. Everyone here has a positive attitude and are very generous!

Br
Review №85

Fair pricesthe kids there whip out tech stuff so fast.and they do trade in at a fair price

Mi
Review №86

My phone fell into the river and wasnt found for a week. They were able to take it a part and clean it up. Only needed a new battery. They worked fast and prices were incredibly fair!!! If your looking to have your phone fixed, this should be your first stop!

ad
Review №87

Had a major issue with my Samsung note5, spoke with the technician for 5 minutes and was asked to come back in 2 hours to pick up my repaired phone. Got a message an hour and 15 minutes later to pick up said phone. These guys are honest and awesome. Have used them before and will absolutely give them my business again! 10/10 would recommend

Xi
Review №88

Had my wifes iPhone 6s plus screen fixed here. The price is clear, staffs are friendly also the repair was really fast. Good experience !!

Ad
Review №89

Great, friendly and reliable service and prices. Coming here again for my cell phone needs, Highly recommend

Jo
Review №90

I broke my phone twice (I hit it with my backpack trying to get a bee and shattered the LCD screen and then dropped it accidentally on a rock and shattered all three screens) and they fixed it up very cheap and very fast both times. They were very professional and nice. They fixed my phone -- both times -- within hours and my phone worked like brand new when I got it back. Very nice people and very nice service. 10/10 would recommend.

Ja
Review №91

Wow cool store, if you have cracked screen these guys will fix it for you i came in with a cracked screen on my iPhone 5 and 30 min it looked like new. Best price that I could find in town. Highly recommended.

An
Review №92

I was having troubles with my phone; the screen started going out and it started to do things on its own like send text and open apps. The people at phone stop were very friendly, helpful, diagnosed the problem on the spot, and fixed it in no time at great price. Highly recommend their service!

Le
Review №93

The staff was very helpful and friendly, quick turn around on phone repairs and great prices.

Ti
Review №94

This place is awesome I had come here previously to fix my laptop and just recently to fix my iPhone and it was fast, easy and affordable!

Ri
Review №95

I was so pleased and satisfied customer service was great, My IPhone cracked and was told will be ready in 1hr could not believe how fast the service is. Thank you again you did an amazing job.

Fr
Review №96

Im not for sure whats with all the bad reviews lately. I have been bringing my phones in here and my families phones here all the time. I even recommend this place to my friends. I have never had any problems with the staff being rude. I have never had a problem with the screen being fixed and not working afterwords. And even when something stopped working after they fixed it I brought it back and they took care of the issue.

Al
Review №97

Great place, Awesome service very helpful employees

An
Review №98

They fixed my charging port phone works just fine. Good service. I will definitely recommend this cell phone store to anyone. Thanks guys.

Is
Review №99

Hello, just wanted to say that PhoneStop is a great place to get a nice affordable phone for less! Great customer service and sales people! Would recommend to everyone!

Ri
Review №100

Slava and Nick were so helpful and I got an awesome new iPhone 4S at a great price. They have a really extensive selection of phones and theyll buy them from you, too. Highly recommended!!

Information
24 Photos
100 Comments
4.6 Rating
  • Address:10411 NE Fourth Plain Blvd #116, Vancouver, WA 98662, United States
  • Site:https://www.phonestoponline.com/
  • Phone:+1 360-256-2414
Categories
  • Computer repair service
  • Cell phone store
  • Computer service
  • Electronics repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:11am–5pm
  • Saturday:Closed
  • Sunday:11am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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