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Gaynors Automotive - Salmon Creek
502 NE 139th St, Vancouver, WA 98685, United States
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Er
Review №1

This shop is kind - and honest! They have never tried to sell me anything that I didnt need for my aging 2008 Toyota Prius. Their lobby and waiting area is comfortable and the shuttle service allows me to wait in the comfort of my own home. Thank you, Gaynors Automotive Salmon Creek!

ju
Review №2

The guys were professional, quick and friendly. Ricky gave me a ride to and from work so I didnt have to bother a friend or co-worker. Excellent service and good price.

Ta
Review №3

They were affordable and friendly but the follow up recommendations and service were not stellar. I took an old car I had just purchased for an overall inspection. They completed it in a timely manner and provided a detailed report to review. They suggested having the oil changed as they saw no evidence saying when it had last occurred. They missed the sticker in the upper left hand corner where it always goes where it clearly stated the last time it had been done. But they pushed really hard on doing it despite having proper oils levels and it seeming clean. They also really pushed for a full radiator and coolant flush as they noted the coolant was low. Apparently resting just above the minimum line in the overflow tank is “LOW” enough to be a concern and warrant a full blown inspection for a potential leak. It’s a 25 year old Geo Tracker. Of course there is bound to be some type of leak but it really didn’t seem pressing. They warned me not to drive the car in the 90 degree heat despite it having appropriate coolant levels and all other engine components functioning just fine. They had other minor recommendations that I mostly agreed with or were more beyond my level of expertise to have a stronger opinion about.I don’t think I will be going back. I wasn’t wronged I just wasn’t impressed with what was clearly overlooked and how they were pressuring for services that weren’t very necessary.

De
Review №4

On time, very clean waiting room and did not try to sell other services. They did a thorough vehicle inspection and gave an honest report on the vehicle condition. I was very pleased.

no
Review №5

The customer service was excellent and they were able to complete service without any covid delays.

Jo
Review №6

Friendly staff and on time service. I also really appreciated the detailed service report and rating of each item. Having pictures to refer to was an added bonus. I was not pressured to have any extra work done and that is rare I think. Plus, the cost of the oil change at $39 was beyond amazing and very much appreciated too! I will continue to refer your location to family and friends!

Al
Review №7

While this isnt the most convenient of the Gaynor locations for me (have received service from others and been satisfied) Kyles customer service is worth the couple extra miles. He has taken such incredible and expedient care of me the couple times Ive come in, that Im committed to giving this location my service for as long as theyre willing to put up with me! But seriously, Im so blown away by Kyles kindness, patience, and old-school service skills I felt compelled to post this review.OK following up——I had the great fortune of meeting and working with Jeremiah this week. Once again, the service here has blown me away. He took care of my issues way sooner than originally anticipated, I know he went above and beyond to accommodate. Super grateful, and this will be my primary car shop from here on out!

Bo
Review №8

Had a leak in the AC system so scheduled an appointment. Scheduling was a breeze. Got a text reminder for the appointment which was good because I had forgotten about it. They called when it was done. They gave me a comprehensive summary of what they did, what they found, and how they repairs it. AC works great! I also feel good knowing if there is another leak somewhere that they will only charge for the labor and parts to fix the new leak, not to extraction or recharge the system.

Yi
Review №9

Salmon Creek location is the to go place and I wish I know that earlier. My car’s starter and battery needed to be replaced two months ago, and AAA got me into Gaynors at HazelDell for me. Yesterday, the battery wasn’t working properly. Therefore in the early morning today I went to the Hazel Dell location, however they made it very difficult for me. The guy said they were too busy to check my battery and need to come back the next day and can’t tell how long it could take. The attitude was so bad and careless. Then I headed to Salmon Creek location. They just helped me checked the battery right away and suggested replacement. And then they replaced it right away for me. That was incredible! They are totally awesome! Saved my day! I strongly recommend the Salmon Creek Gaynors.

Cl
Review №10

My old mechanic had retired and I needed a new place to take my vehicle, I tend to be sceptical of some of the things mechanics say need to be done. Gaynors impressed me with their professional approach and sent me text photos of concerns that I should consider (leaking shocks, torn CV boot). I will be using them again.

Je
Review №11

After installing new alternator, I drove the car on the freeway and electrical problem returned. It was determined that the replacement alternator was defective, and was replaced again... It appears to have been resolved. My issue is that a more comprehensive test drive after the first repair should have been done as the technician would have known about the defect and I would not have had to go through the entire process again. I have been a customer for years, and I do trust Gaynors work generally. I will continue to do business with them.

Jo
Review №12

The work was great everything is perfect. The billing process was horrible. They told me one price on the phone, but when I got there they quoted me 1/3 more. Then when they went and got the person I talked with on the phone he stated he quoted me 80% more. I complained and stated that was not true. After he reviewed the notes in the computer he charged what he originally said on the phone. I have used them for years they are very good, but keep notes on what they tell you over the phone.

St
Review №13

Gaynor’s has always done a good job for me. Most recently I had a problem that was difficult to diagnose. They stayed with it until they figured it out and now it runs perfectly. I tried another shop first that could not figure it out.So I think I’ll stick with Gaynor’s. They are not cheap, but their prices are fair, and they will get it right.

Jo
Review №14

They squeezed us in as our child was getting ready to leave for college. They diagnosed and everything was fixed in a timely manner and a job well done.

Pa
Review №15

Great communication. They found some safety issues I wasnt aware of but now my car is fixed and running smoothly. Only issue was it took almost a week but fortunately I was able to borrow my moms car, so no issues Needing the car back fast. They do good work And are my GoTo Choice for auto service.

To
Review №16

Very thorough, clean, professional shop. Great customer service.

Je
Review №17

Trash left in vehicle- dirty floor protector and steering wheel protector left on seat (perhaps Covid protocol- doubtful). Wanted $260 to replace a single coolant line ($58 part). After they had already disassembled the area to inspect it and find it for another $65.Performed their typical maintenance inspection which listed 2 broken items on my vehicle as in good service, which ought to tell you the typical courtesy inspection is a crock.When I called them on it they said that my emergency brake worked fine and that they didn’t notice the exhaust leak. Well the exhaust leak is still there and is very noticeable and the emergency brake still doesn’t work.Not a lot of quality here and for the rates, I’ll shop the next “reputable” shop.

Ba
Review №18

Always happy with these guys. They are always friendly and make a single lady feel like I am not being taken advantage of as I have experienced else where. Their the best!

An
Review №19

Very reliable business and employees. I will always recommend them.

Pe
Review №20

I had a headlight out. They changed it in minutes while I waited. Excellent service.

Ch
Review №21

Great service every time,kyle was great. Made it easy for older person, he had a driver take me home. Kyle called a few hours later and told me what the problem was. He told me sensor was out and I could use a tune up. He order part for car and had it ready next day. Kyle even found me.a coupon. Gaynor picked me up and took me to pick up car. The price was good and car ran great. Best place in town to take a car,

Da
Review №22

The technicians at Gaynors Automotive were thorough and complete in their work and delivered as promised. Thoroughly satisfied.

Ja
Review №23

2016 Kia Sportage with no warning or prior issues had the engine die on a hwy heading back from a hiking trip. After an attempted jump start we had it towed to Gaynors Salmon Creek location over Memorial day weekend.Called and left a message stating I believd my alternator had failed, also set an appointment online for Tuesday at 9am. No call was recieved by mid afternoon so I called and spoke with Kyle. At the time Kyle stated they also believed it was the alternator but could not find one locally and it would be a safe bet that the car would be done by Thursday. He indicated the charge for the diagnosis and repair would be a bit Iver 900$. I asked for a breakdown in that cost. Close to $500.00 for the alternator , rest was diagnosis and labor + tax. I did ask what type of alternator was $500.OEM, apparently they will only use OEM parts. At least thats what I was told.I agree to have it fixed and Wednesday afternoon I get a call telling me thats it is not the alternator, it was the starter and battery. Kyle stated they tried to start it many times and that it did start up a couple times but would always immediately die. He said the Starter started smoking. That along with my battery being basically drained was why they felt it was the starter and battery. They would have the starter late that night and start work on it Thursday. Total would be a bit over $750.No call from them on Thursday so I called around 3:30 pm. Kyle said that it should be done around 5:15. I get a ride from my wife to the shop, arrive around 5:10, see my car still on the lift. Go in, asked Kyle if it would be done, he went out to the shop, came back in and said yes. I went out and told my wife she could take off.Went back in, sat for a few minutes and Kyle came out to tell me it would not start, that they wanted more time to look at it. Offered to give me a ride home and to call me the next day. Called my wife, she came back and we went home.Following morning Kyle called and indicated that something in the engine was binding and that they suggested we have it towed to the dealership as it may still be under warranty. Kyle also said I could keep the battery and would not be charged for the starter or work done.Obviously a frustrating situation, lack of proactive communication by Gaynors as well as miss diagnosis.Here is why I still rated them a 4. While I had my suspicions the tech had burned out the starter himself I did not call that out. I wanted to see what the internal decisions would be once everything was said and done.Without the need to call out the issues I experienced and what I believe had taken place a decision was made by their management to wave all costs and allow me to keep the new battery and obviously new starter.In my experience many companies today have very poor management that prefer not to make the tough call but right decision. Either they are scared by owners or upper management or they lack true management skills. That was not the case at this location.Mistakes can and do happen. While obviously not the best experience (Time it took, proactive communication, overuse of the starter while trying to diagnose the issue) I can now say I do absolutely trust the current management staff to make good decisions when reviewing difficult situations. It appears to me they will do what is right at the end of the day. In many situations today that is what is needed, mistakes will be made, interactions wont be perfect, but you need good management to make sure at the end if the day the right decision is made.

Co
Review №24

The service was great. Kelly answered all my questions. He was professional while explaining different maintenance procedures my vehicle will need in the future. Ill definitely use Gaynors again.

Ti
Review №25

You gotta love how transparent they are. They give you good descriptions and explanations. You even get pictures of what needs fixing. Seems like high-quality work so far. Couldnt ask for anything more.

La
Review №26

Towed in a dead in the water pickup, was back on the road by the end of the day, much appreciated.

Ow
Review №27

Brought in a used Ford Transit for an inspection before buying. They did a great job and produced a super thorough report. Kelly answered all my questions and did a great job helping me understand all the jargon. Worth the time and money.

La
Review №28

We took our 2012 Prius to Gaynors because the battery had died and it needed an oil change. The battery passed a charge test but tested weak , and they recommended a replacement. We took their advice, although I think perhaps we could have asked a few more questions (e.g. why replace it if it passed the test?) In all other respects I was happy with the work.

Jo
Review №29

Very professional, quality work, and price for work is very competitive.

Ke
Review №30

Very friendly an helpful! I ended up with a bolt in my tire while dealing with a medical emergency and even though they weren’t able to fix my tire they swapped it with my spare and sent me on my way- free of charge.

Br
Review №31

They were straight up, got the work done quickly.

SH
Review №32

Kelly went above and beyond to get my repair done as cheaply as possible. He got me a free replacement part from the part supplier after the warranty expired. Thank you Kelly for your most excellent customer service!

Br
Review №33

Great communication, clear process and very friendly customer service. They were honest about what was needed on my car and what could wait. Highly recommend!

Li
Review №34

Great. Polite, nice staff. A+

El
Review №35

Gaynors has helped keep my vintage Ford ranger going several times. This time they replaced my locking gas cap and put on new windshield wipers. They are on time and do quality work with a smile.

ch
Review №36

Got a price and i explained the problem, fix to my satisfaction w/excellent service. Would recommend gaynors to all.charlie

Li
Review №37

The quality of there work cannot be beat!One thing I Love about this place they dont do work on your car that is not needed.They charge a reasonable price for there service !There honesty cannot be beat ! Very pleased with there work!!Thank you John for accommodating me!!

Mo
Review №38

Gaynors is the best auto repair shop weve been to. Fast and friendly service. Clear on how much things will cost and the priority of repairs. And it is so convenient that they will pick you up and drop you off. Cant recommend them more highly!

Al
Review №39

Gaynors in salmon creek is always professional and courteous and a great value!

Ch
Review №40

I made an appointment online for an oil change for the next day. I chose 2 different time of day. I made sure I was up and ready for the morning time. I checked email about an hour before my fist appointment time and there was a email waiting for me to let me know my appointment time was my second choice. Upon arrival, I was greeted graciously and asked if I was going to wait. (There is a Starbucks nearby so I went for coffee) So he verified my # and off I went. I came back to the lobby early and waited. Lobby is very Customer friendly. Coffee, pop, juice, water. When car was done, seem less check out, and they even pulled the car in front for easy departure. I’m very impressed and been coming for years.

Ch
Review №41

Perfect. Suggestions on possible repairs helpful.

Jo
Review №42

I always go to Gaynor’s. I can always trust that they will be quick, professional, and get the job done correctly. I highly recommend them for any and all auto maintenance and repairs.

Da
Review №43

Courteous, professional service will always keep me coming back forservice on all my vehicles. Thank you.

Ka
Review №44

Always great people. Zack was amazing!

Dr
Review №45

Great and friendly crew at the Salmon Creek location. Always good service that you will come to expect. Love knowing my mechanics on a first name basis. -Drew, the Library Guy

De
Review №46

I had such low mileage due to home quarantine. They advised I could wait several months before bringing in the car. I was able to wait right there (wearing a mask). I really like the emailed car checklist, complete with a picture of my car.

Ho
Review №47

Excellent and quick maintenance on my 11 year old Honda Odyssey. My alternator died and I contacted Gaynor automotive in Salmon Creek for a repair quote. They also advised me on a towing company if the one recommended by my insurance company wasnt available. (Shout out to TLC towing from Ridgefield, WA-- my insurance preferred towing wasnt available for a scheduled tow until Thursday). They took the van in on a Wednesday afternoon and it was repaired by Thursday morning. Great communication and 3 year/36k mile warranty on all repairs and lower prices than the dealer.

Sa
Review №48

Kudos to the great guys at Gaynors for the great service. We were ready to give up a good car, but they pursued till I was back on the road. Thanks guys!

Te
Review №49

Great service! Qualified, courteous, friendly staff. I highly recommend this place. I have been a loyal customer for over 10 years.

Ch
Review №50

My car had a check engine light come on and was shaking badly. I took it to the nearest auto shop I could find, which was Gaynor’s in salmon creek. I didn’t want to drive to my normal auto shop in fear my car would get worse. The gents were so friendly and kind. Devon at the front desk let me know my car was in good hands. I got a call from letting me know what was wrong and how they were going to fix it. I immediately got a text with everything he discussed and photos of my car to help me better understand what they were doing (my other auto shop doesn’t do this!). I picked my car up the same day! Kevin my technician and Tim were fantastic. The team of people working their are such a cool crew. They quoted me a fantastic price, which meant I left driving away with a smile on my face. They really took care of my car and of me. If you’re in the Vancouver/Portland metro area, the guys at Gaynor’s salmon creek are good people to trust you car with. I think you’ll leave just as pleased as I was. I think I found a new auto shop to trust my car with.

To
Review №51

Honest auto repair , I have used before and will use again. Thank you Gaynors

De
Review №52

My car broke down while on a vacation, and I had only a few days before heading home. I was pleased that they were able to fix my car so quickly. Their customer service was great. They took the time to answer my questions, and helped me to understand the extent of the repair. I also received a warranty on their work that will follow me wherever I go.

Ri
Review №53

Very quick in and out. Knowledgeable and friendly.

Mi
Review №54

Never a bad experience at Gaynor’s. They always make sure to explain what work needed to be done and why, as well as any future maintenance needed or recommended. Prices are competitive with other automotive service shops in the area and they have multiple locations in the local area. I highly recommend them.

Ar
Review №55

At high speeds while out of gear, the engine runs smoothly but while just driving normally, the engine sputters.

Ry
Review №56

A coworker recommended Gaynors as fair and reasonably priced. I avoided a huge bill for unnecessary work at the dealer by coming to Gaynors. Their reputation is well-earned.

Ta
Review №57

Gaynors is my neighborhood repair shop ... My Acura had randomly developed a rough idle at a stop signal, then hesitated when I excellerated on I-5 ... I had asked them to perform 3 regular service items and when it was still showing a misfire they quickly diagnosed the situation, which was something I had paid another company to perform as regular maintenance 3 years ago. They went out of their way to help me on the cost even though it certainly wasnt their fault the other company hadnt done what I paid for! They are always courteous, helpful, and while they tell me things to plan for, I have never felt they try to oversell me ...

Jo
Review №58

My car battery was dead and it needed a specific type of battery. They were able to get it the same day and get it installed. It was all done efficiently and quickly.

Er
Review №59

Great service and professionalism!

Jo
Review №60

They always do good work at an affordable price.

Mc
Review №61

Very friendly & fun to work with. Job completed on-time. Good communication with explanation of two items found beyond scope of original work. Appreciated courtesy transportation from home to pickup car when complete. Professional service writers at front desk. Shop & public spaces clean and neat. My first experience with Gaynor’s and will contact them for future repair and service needs.

De
Review №62

Gaynor’s Automotive is the only place I will take my Ford Explorer.CUSTOMER SERVICE:The men at the front desk provide great customer service. They are patient and answer all of my questions, and keep me informed about the condition of my car’s engine and the maintenance and repairs that are needed ... and just as importantly ... that are NOT needed. They never try to upsell me regarding the work that needs to be done on my vehicle. And I really appreciate the fact that they have a driver that will give me a ride home and then back to the shop while I wait for the work in my vehicle to get done.QUALITY OF WORK:Excellent! What more needs to be said?PRICING:I know there are industry standards for the prices they charge, so I’m not sure how to evaluate this, except to say that I think that their prices are reasonable. And I really appreciate the fact that they send coupons in the mail to help customers like me reduce our costs.OVERALL:I am a long time customer of Gaynor’s Automotive, and there’s a reason for that. I trust them, and I cannot say that about a lot of other places. No matter what vehicle I have, I will always take it to Gaynor’s.

Jo
Review №63

Gaynors did a great job of communicating with me about the issues in my car. They were up front and helpful with pricing! I will use them again!

st
Review №64

Always polite and professionalFirst the goodTheir general inspection is well worth the $80 and perhaps their best valueNot so good...Just a bit over the top in price for a neighborhood shop.You do get dealer service level quality but expect similar pricing...They do gouge A bit on parts as well.Was quoted $120 for parts that could be purchase for much closer to $40.Specifically, received +$500 quote to change out two water hoses on Camrey class vehicle.(That’s light mechanical work at best...)-Ouch!!

Za
Review №65

I went in for an oil change and to check why my air conditioning was stuck blowing the air out the bottom vent. Before hand I did research and assumed a actuator was bad. They confirmed this, and then offered to fix it for 8 times the cost of the part itself. I installed the part at home using a YouTube video and about an hour. They also offered an extra $2000 of services even though my car is in “excellent condition”. I declined. They left my car dirty, smelling like gasoline, a screwdriver was still in my cup holder, and the dashboard was still partially taken apart. They did fill up my windshield wiper fluid though which is nice. Good front door service as well.

Da
Review №66

I dont usually write reviews, but in this case I really want to show my appreciation for Gaynors going above and beyond my expectations. My wifes car wouldnt start while she was at work and we were having trouble getting a tow truck to show, so the mechanic, Tim, actually drove to my wifes work and jumped started her car so we could take it to be fixed there! They were able to fix it right away and at a very reasonable price. I highly recommend this place for exceptional customer service, and guaranteed quality of work.

Kr
Review №67

John was amazing with his professionalism and helpfulness. I will definitely return for any future services. I highly recommend this location!!!

Ab
Review №68

Honest reliable mechanics! Would definitely reccomend.

Ad
Review №69

Team was very professional and kept me informed of the repair progress. They also went above and beyond by replacing my failing gas cap door without me even asking. I’ve used a number of shops around and Vancouver and this was by far my best experience.

Ji
Review №70

I am a fan of Gaynors and a regular customer. We had two of our vehicles in for oil changes this week. I am giving 4 stars instead of 5 this time because there was nothing stated about precautions they were taking due to Covid-19. I see it on their website now and and the staff members in the front office were wearing masks; however, nothing was posted or mentioned about the procedures for sanitizing the vehicle. Doing so is reassuring and shows customers you care. If it were my business, I would have it posted on the door and have a little card stating what precautions have been taken that either gets handed to the customer with their keys or left in their vehicle.

Re
Review №71

I have had an incredible experience with the Gaynor guys. They are honest and explain what is going on with your car.My favorite was I went in to get brakes because I was told I needed Brakes in 3000 miles they showed me and informed me that I did not need brakes at this time that I still had 75% of my brakes but I did need a cabin filter.By the looks of my cabin filter it had never been replaced at the other automotive places I had taken my car. I so appreciated their honesty and integrity.

Na
Review №72

Being a single mom, I always feel very comfortable using Gaynors Automotive. I feel they are honest, transparent, and fair when it comes to my service. Ive been using them for at least 10 years and would not choose to go anywhere else!Thank you for always being there for me and my familys auto needs!!

P-
Review №73

They are always very accommodating and helpful. We take all of our vehicles here and have never had an issue. Even if we just need a diagnostic done so we can fix it ourselves, they are great about telling us what’s going on and making sure we aren’t left out of the loop.

De
Review №74

We have used Gaynor’s at Salmon Creek for our family van since 2016. They have always been very professional when we have brought in the vehicle or on the phone. They have earned our trust with high quality of work they have preformed on the vehicle. Their prices are very competitive.

Te
Review №75

Competitive price, quality workmanship, on time delivery at the price quoted.Did I mention warranty on all work performed?Not much more to say other than Gaynor’s has been keeping our cars maintained for over 10 years now.We keep coming back because of sentence #1.Give them a try, you won’t regret it.

Ma
Review №76

Great place to get work done right

Tr
Review №77

I had to take my car in for an oil change and the inspection turned up some serious problems. They were able to keep my car that afternoon and get it back 2 days later. They provided a ride to and from my home and provided detailed feedback about what was going on with the car. After the repairs they showed me the old components and explained again showing the points of failure of the parts that occurred. I feel they were very professional and timely. This was my first encounter with them, but I will be heading back if my car needs future work!

Bo
Review №78

After a routine cooling system flush, my check engine light kept coming on. It took several return trips, including a visit to Mazda to check the firmware level of my thermostats, but Gaynors never gave up. They persisted to the point of redoing the cooling system flush and did extra tests on the heater to see if anything could be found. Eventually, they did find some gunk in the heater and force flushed it out. Its been over a week now and the engine light has not returned. The best thing about all the extra time and attention was that it was at no additional cost. I was also kept informed of what was being diagnosed the entire time by Devan. Great work and dedication to the customer. Thanks for seeing this one through.Friendly, effective service.

Ja
Review №79

I have (unfortunately) had occasion to need their services multiple times (for different vehicles) this past year. Its not often you can say that every single experience youve had with a business has been positive, but the folks at Gaynors have been wonderful. Always courteous, reasonably priced, and accommodating. Thanks a million!

Ka
Review №80

You can’t always schedule a break down or car problems. John at the Salmon Creek location is friendly and helpful and goes above and beyond to get you in a timely manner. I absolutely recommend using them.

me
Review №81

My son discovered Gaynors 2 years ago when his car had problems with the cooling system. They were so professional, courteous, helpful, and reasonably priced...they became our Auto shop. They really know how to take care of the customer. Most excellent 👍.

Ma
Review №82

They’ve done an excellent job with the maintenance on our fleet vehicle. They provide transportation service, and have always been very good at communication and most importantly maintenance and repair.

Ka
Review №83

This was my first time to Gaynor’s. I was getting 4 new tires at Costco & needed a business for a wheel alignment. My friend recommended Gaynor’s. He also had a discount coupon which he gave me. I called Gaynor’s and received an appt right after Costco installed my new tires. I found taking my car to Gaynor’s - fast, punctual, professional & reasonable compared to name brand car services. Gaynor’s also is local so I didn’t to drive to Portland from Vancouver.

Ky
Review №84

Impeccable service and great customer care! I brought my car to them for years, but gave another shop a chance when a friend started working there because I wanted to support them. Big mistake. I finally made the switch back to Gaynors and couldnt be happier. On my first visit back, they went above and beyond to make sure my car was running smoothly. I have peace of mind knowing repairs were done here.

Li
Review №85

The staff were so polite and friendly. They were communicative about costs and completion time. I had a very good experience.

Kr
Review №86

All the staff members were amazing. Had me in and out quickly. Practiced good routines of making sure contact was limited to keep everyone safe during this time. Thank you!

Ha
Review №87

Least expensive place near me for replacing my passenger window... and when my door wouldnt open (from the inside) after they had me come back and fixed it for free in just a few minutes.

Kr
Review №88

They are honest and work quick. Awesome people.

De
Review №89

Tim took great care ou us and or dads truck. They gave us a complete inspection and excellent service.

Ro
Review №90

My truck had been making noise in the rear wheels. The boys at Gaynors figured it out and repairs made... fell in love with my truck again. Was ready to kick it to the curb! Not now!

Ba
Review №91

Very polite and professional staff. I had a 3:00pm appointment today for an oil change and another appoint nearby at 4:30 pm. When there was an unexpected delay one of the service supervisors helped out and made sure my Jeep was ready on time so I could get to my next appointment. I have been coming here for years and recommend them to anyone looking for reliable auto service and repair.

Da
Review №92

Gaynors was able to work our Subaru into their schedule the same day I called. We appreciate them fixing things on such short notice so our daughter could drive back to Seattle.

So
Review №93

Great service and competitive pricing. I deducted a star because when I called to schedule my appointment, I specifically asked for a transmission flush AND and oil change. After receiving the call that my car was ready, I headed back in to pick it up only to discover that no oil change had been done. I was not charged for it so it isnt the end of the world, but now I have to take my car elsewhere to get the oil changed, thus eating up more time out of my schedule.

Te
Review №94

First of all, if I could give negative stars, I would.I took my car in after having issues with it starting for a couple weeks. It was to the point where I had to jump it to get it running at all. When I dropped it off they said they would look at it right away and get going on it.They later called me and told me it was the alternator and the AC pump, quoting me $2300. That pricing was a bit steep for me so I told them to take my car down and I would be getting a second opinion. Jason who I spoke with over the phone, did not like my response at all from the tone of his voice.A couple hours later I went to pick up my car, they informed me I am going to need to get the car jumped to get it started... I am well aware. They had parked my car, cornering it in and pull farther up into another spot to purposely make it difficult to get to the battery. Thankfully, I have long cables and they just barely stretched.After going to get a second opinion, it turns out that the starter was the issue and there was absolutely NOTHING wrong with the alternator OR the AC pump.These people are CROOKS. They wanted to charge me $2300 for repairs that were not even broken. NEVER AGAIN will I come here. TELL YOUR FRIENDS.

Jo
Review №95

We have lived all over the country.... seen lots of good and lots of bad from auto repair / maintenance business. Gaynors is the best.... and second place is not particularly close.Not the cheapest, probably... but solid and honest value is what you are looking for. Cheap is no bargain in the long term.I’m very impressed...

Mi
Review №96

Dropped off my vehicle for a thorough AC veal and repair. Would easily use them again next time service is needed.

J
Review №97

Very honest shop. I have brought in multiple vehicles, from my Mini Cooper to my Dodge 3500 dually, always excellent work, fair price, and HONEST. Highly recommend.

Al
Review №98

Not pleased with my experience at Gaynors Automotive Salmon Creek. I dropped my car off on a Tuesday evening for a repair. They said they would take a look at it on Thursday and get back to me on cost for repair. The following Monday rolls around, and STILL no call. Had to go up in person and ask if they had taken a look at my car yet. They said they had, gave me cost for repair and said it would be done later that day. 5:30pm they had closed and I hadn’t received a call. Had to reach out to them, yet again, and ask if my car was ready for pick up. They said they hadn’t gotten the chance, and planned to have it ready for me that Friday. Friday I receive a call and was told that the issue had been “fixed” and my car was finally ready for pick up. I say that in parentheses because the issue had not been fixed. After paying for repair, as I was driving home, my car gave out. Before my car gave out, it was clear the issue hadn’t been fixed, as I could hear and feel it still wasn’t running well. Aside from all that, they charge too much for their repairs. My entire paycheck down the drain. Again, not pleased.

Pa
Review №99

I had a good experience, i didnt have an appt but called early morning and they gave me the option of dropping off my vehicle and they would call me when it was done. It worked out great considering I was a “walk in.” I got a shuttle to my work which was much needed and got info on how my vehicle is doing and future needs. I use them especially since Im a Costco member and they also offer discount on certain services.

Cr
Review №100

Great and courteous service!

Information
2 Photos
100 Comments
4.8 Rating
  • Address:502 NE 139th St, Vancouver, WA 98685, United States
  • Site:http://www.gaynors.com/
  • Phone:+1 360-576-4056
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Tire shop
  • Truck repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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