Disappointed.was informed 1 way,on arrival article of FLAT WARDROBE BOX PURCHASE WAS NOT AVAILABLE

Service is always helpful and trucks have never had problems. They always accommodate if you need extra time with the vehicle and dont sneak in any extra charges that Ive noticed.

U Haul raised their prices astronomically..Quite sure it was to pay for their sorry ass electronic gate that never opened 4 me. I ALWAYS had to have one of their personnel come let me in. If someone parks by the entry door youre screwed trying 2 get to your unit. Matt* on the other hand is the best thing thay U Haul has. Hes always been pleasant and professional and helpful. He even came out & helped me lift my love seat on top of my truck & tied it down 4 me. The units are small as $#!T.. I went down the road to LOCK IT UP STORAGE & man what a difference! Unit was almost twice the size and bcuz I had such a horrible experience w/U Haul...they gave me a price frozen discount for 20.00 cheaper!!!! I will never go to U Haul for anything again. EVER. 😣

Only 1 person working at a time, so dont stop if you are in a hurry, but otherwise very nice and helpful.

They were ok no problems.

Horrible service! Never again!

Pricing is a high and the contracts make me sad. But the customer service online and in person is always great.

Bad Customer Service..Nasty Attitude...Told Me Right Off She Hates People...Customers Beware!!! Enter At Your Own Risk...

Great customer service helped a lot with everything that we needed

They do work with you on your unit if you are a permanent stay.They will do alot.Just hard in the winter on snow removal hard to get inn your building thats a bad thing.Take a shovel with you.

Friendly service that hasnt failed us.

Poor customer service skills; worked out OK - but painful.

None of the employees know what is going on here. Service was ridiculously slow.

Terrible overall