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BUGCO Pest Control
606 W Rhapsody Dr, San Antonio, TX 78216, United States
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Va
Review №1

I LOVED how easy it was to communicate with BUGCO. The prices and service were great! I will most definitely contact BUGCO again if we need more assistance in the future. Our service technician did a great job with explaining everything to me during the process.

sh
Review №2

Good service, on time, professional! Had a great experience James really took care of everything that needed to be taken care of great service would definitely recommend!

Di
Review №3

We have a huge problem with ants getting into the a/c unit and shutting it down, which is just wonderful in the hot weather. The first time it happened, we immediately called BugCo and they sent Brandon out to us. He was just wonderful in explaining what needed to be done and how often it should be repeated. We make sure that we request him every time we schedule an appointment.

jo
Review №4

The technician who serviced my house for small ants didnt seem to know what he was doing. He could not really answer questions. My guess was it was his first day on the job and lacked training. I saw absolutely no reduction in the number of ants in the house as well. I even waited over a week to write to make sure I wasnt jumping the gun with my judgement of the results.

Do
Review №5

A very good company! Their employees are knowledgeable and professional. They arrive on time and are always able to express what needs to be done in the clear and concise manner. I’ve been using them in my home for three years and never had a pest problem since they started servicing my home.

Ni
Review №6

Our technician Robert Castro was very knowledgeable about the services they provide. Explained the process thoroughly, was very courteous and professional. Highly recommend this company.

R
Review №7

Technician Garland Heard is an amazing guy who does a great job, each and every time. He takes his time explaining what hes doing and always very professional. Weve been with BUGCO for over 10 years and Garland truly stands out from the rest. Please continue to send this tech each time he visits to service my home. Thanks for your help Garland.

Gi
Review №8

Ill be darned... they came right out and now the rats are gone. I thought the price was a little high, but the tenant thinks they were worth every cent. When all else fails, call the pros!

Ls
Review №9

Garland from Bugco did a great job! He was attentive to the situation and very thorough in making sure all areas were covered. Very professional and friendly! I would recommend this place based on this type of customer service.

An
Review №10

Extremely polite customer service was able to schedule me right away for a routine maintenance change from another company. Upon arrival, Adam (the bug killing specialist) was very informative, prompt, and thorough. Immediately following my service, I received a highly detailed email that even listed the chemicals used. Looking forward to future services with Bugco as much as one could hope to look forward to this kind of thing. Thanks!

Ch
Review №11

Garland was very professional and my wife was extremely happy with the service and explanations of service. Really great feedback from her on this last treatment. Thanks Garland and thanks Bugco!

El
Review №12

Customer Service is above and beyond! Im a first time home buyer and the Tech who serviced my home took quite a bit of time to explain to me the maintenance plan. He was professional, friendly, and beyond helpful! Wish more companies ran their business like Bugco!

Al
Review №13

I had James Hill come out and spray and he was very thorough. I’m from Oregon and don’t do bugs... like, any bugs... he sprayed extra areas in the house to make me feel comfortable and was an over all great person to talk to.

Th
Review №14

Charles was awesome! He arrived early and went above and beyond to make sure my home was pest free. I will be using Charles for all future treatments for my home. Thanks again!

Su
Review №15

Weve been with Bug Co for years and they are always so polite and professional! And they keep the bugs out 😊

Te
Review №16

Robert Castro is super professional and really nice.You could tell he really loves his job.I will definitely recommend BugCo to all my friends and family.

Ru
Review №17

Our technician, Robert Castro was great! This was his second visit to our home. He is always very friendly, professional, and knowledgeable. He did an excellent job and was on-time to our appointment. He explained everything to us step-by-step. I always recommend BUGCO to our family and friends, and will be sure they ask for Robert by name!

Vi
Review №18

Amazing service as always. James was on time and very professional. Called 15 minutes prior to showing up, was very informative while spraying, and incredibly polite. Best pest control in San Antonio.

Pa
Review №19

Extremely happy with their service.I’ve had no issues with nasty creatures and I know it’s because of their service. Technicians are always friendly and always extremely knowledgeable. Their prices are very competitive and I couldn’t be happier overall. I’m so glad I found them!

A
Review №20

Recently initiated services and very satisfied within the first couple days. Charles was the technician and he was very attentive and informative in our pest control needs. I didnt even know that we had scorpions and then two days later, dead ones turned up IN THE HOUSE! Very happy with the immediate results so far!

kh
Review №21

They are a nice company to work with.They are always nice. I dont wear shoes in my home when I ask them to remove their shoes they are always willing.

ga
Review №22

We’ve had a great experience with Bugco. Moving from up north we didn’t fully understand how important pest control is in Texas. That was until we moved into a foreclosure that was vacant for months. My wife is not a fan of all the spiders, ants a d everything else. John the service person who takes care of our property is always very helpful and informative!

Br
Review №23

Always prompt and right on time. When they say they will be there at 9am for and appointment, they are there at 9am sharp. Thanks for the fast and quality service

Vi
Review №24

Y’all are just absolutely amazing I’ve met both Charles and Josh. Our last tech josh was just an absolute darling. He was very thorough and even thorough these crazy times he was very respectful to my son. He’s been in home with no interaction and when josh came he followed everywhere with a million bug questions and josh even let him carry his mirror and showed him where to look for bugs. Eventually they led to talking about video games. Both these gentlemen are great. BUGCO keep sending people like this, people underestimate the feeling of comfortability of having a stranger in your home and being comfortable. Great price even better customer service. Josh is now known as the fun bug guy in our home now . Thank y’all for coming in our homes with masks and being safe.

Ta
Review №25

Wow!! James was AMAZING! He really took the stress out if this entire process and left me feeling relieved. I loved that he was punctual, filled with personality (which made me feel better emotionally with everything going on) and I LOVED even more that if he didnt know something, he reached out to a senior in the company for help! All too often, we see people make mistakes and act like they know it all when they dont. This made me feel even more confident. He even helped me with my groceries!!! Lol. THANK YOU BUGCO!!!!!!!!!!!!!

Ri
Review №26

Robert Castro is always super professional always courteous and friendly I love him as our pest control technician.I will definitely recommend bugco to more friends and family.

Ho
Review №27

I must say everything was fantastic from scheduling my appointment to the inspection. I was greeted by two gentlemen Josh and Robert both men were very knowledgeable.A big thanks to Robert who was very professional and took his time explaining the process to me. I’ve got to say Bugco has gained a customer for life.

T
Review №28

Charles came to my house today for pest control treatment. He did an excellent job walking the house with me and explaining all the details. I gave him the business on the spot for his straight forward recommendations and genuine honest suggestions. Very professional and did an excellent job. I highly recommend Charles.

Jo
Review №29

Andrew Cantu came to do extermination . ExcellentDid inside home n outside . Was very knowledgeableHe set up my quarterly for rest of year. He also told me about the mosquito repellant system you offer through your company. About the great reviews on the system . So I will be looking at purchasing this in the very near future. Again Thank you for your excellent service .

Ma
Review №30

Josh came by the house today with a trainee his name was Robert..they were very knowledgeable and gave me some pointers of what I should look out for as well as being very professional. Friendly and helpful I will definitely continue service with the BugCo

Sa
Review №31

Thanks to Rusty and Andrew for a great job! Andrew helped put my mind at ease when I had concerns about fleas and ticks. Rusty was friendly, efficient and thorough. Both did fantastic work tag teaming the house and yard, we are pest free!

be
Review №32

Best pest control company! I’m very satisfied by the services provided by Charles. Very professional and polite.

Do
Review №33

Had a very very thorough indoor and outdoor initial treatment. A few weeks later noticed some return in activity (apparently common the first couple of weeks after treatment). Rusty came out and did another indoor and outdoor preventative treatment as well as making some great recommendations on places of entry that could be addressed easily. Very satisfied with the service!

Kr
Review №34

Charles has been to my house twice previously for termite treatments (2016) and most recently to place a non-kill trap for the opossum or skunk that took up residence under my deck after all the rain in September. Happily, it turned out to be an opossum who will be transported to a new location. Charles is polite and knowledgeable. He has been easy to communicate with via text during this journey to catch the opossum.

R
Review №35

Great service from BUGCO and ANDREW CANTU! Thanks for your amazing job and explaining everything to us. Best job anyone has done for us in 12 years with BUGCO. Theyre lucky to have you.

Ma
Review №36

Great experience with Bugco! The bug & pest treatment is effective. The associates are professional, knowledgeable and friendly. Highly recommend.

Ro
Review №37

The technician Ashton was really helpful took the time to explain everything!! I highly recommend their services

Ye
Review №38

Strongly recommend Bugco, Charles did an amazing job. Very thorough, explained process and extremely knowledgeable. Definitely keeping them as my pest control provider. Price is very much in my budget, truly happy

Ja
Review №39

BUGCO came highly recommended by several colleagues and I must say everything was seamless from my initial call and scheduling my appointment to the inspection. A big thanks to Charles who was very punctual,professional and took his time explaining the process to me. I would highly recommend BUGCO for your pest control needs.

Ma
Review №40

Sean came out today and was on time, professional and thorough. Highly recommend.

Al
Review №41

Charles came by and treated our home today. He also called ahead to let me know he was on his way and showed up when he said he was. Very helpful and enjoyed visiting with him. He was very thorough with his treatment inside and outside of our home. Great service and i would recommend and/or use them again. Thanks!

Sa
Review №42

BUGCO did an awesome job! Brooke was completely thorough and very helpful to our needs. I would highly recommend this company 👍🏻

El
Review №43

This is the second time Ive used BUGCO. Easy to schedule and they have been on time. This last visit was done by Christian, who was very professional and polite. He explained everything he would do and even made recommendations for certain issues.

Ah
Review №44

I have been using Bugco for a couple years now. They are fantastic. I have had no bug problems at all and I live in a pretty old house. The technicians are very professional and the customer service people are polite and accommodating. A tad bit on the pricier end for their year round service but I highly recommend them.

J
Review №45

Noticed some american roaches congregating in my garage. bugco came out did their thing. within a week or so the bodies of the roaches appeared as well as the rolly polies. they all dead for now and im happy with the results.

Va
Review №46

Great company! Brooke and Rusty came to service our home and they were extremely helpful and professional! WeRecommend this company for any and all big issues. :)

Ch
Review №47

I have a lot of bugs died in front of windows, the first time of service they did spray all windows and all rooms, but later they refused to spray windows and rooms anymore. Called the customer service the cooperative manager just yelled at me by the phone, and said they won’t spray those areas, also said there is no any pet control service would do it either.Very disappointed for the service and attitude. Strongly recommend don’t use this company.2019

An
Review №48

Easy to schedule, on time, fast and friendly service. They provide service here in Boerne, Texas! Price is right and we havent had a bug problem in years. Love this company, especially John, the man that services our home. Highly recommend their regular service plan if you want a bug free home.

Ni
Review №49

We moved into a house with roof rats which was unsettling. But Charles at Bugco made a plan, explained the steps and work and we have already seen results in just 2 weeks! It’s a process to get roof rats out of your attic but if you use Bugco they can meet your budget and, for us, Charles has exceeded our expectations.

Wa
Review №50

Used Bugco excellent customer service. Daniel and Ruben were awesome.On time, courteous cleaned up after themselves.Fair price, excellent service...they were recommended to us I am paying it forward.These are Vets...

Ju
Review №51

The technician Sean was very professionally and provided great service.

we
Review №52

I just started using Bugco last year and they have been great. Very attentive and helpful. They service technician they sent over names John was awesome and even got me set up with a Quarterly maintenance service at a great price. I would recommend their service to others.

El
Review №53

Rusty from Bugco just did our house, he was friendly, knowledgeable, did detailed work, and was very helpful in educating us on options and being proactive about solving problems.Really glad to have found these guys.

Sl
Review №54

Great experience with BugCo. We had no problem scheduling a quick service that worked for our busy schedule. When BugCo came to our home they were respectful of our space and ensured we were aware of the actions being taken. We have multiple cats and were worried about the effects the chemicals would have, but the spray dried quickly and it wasnt an issue. We also had an ant problem in the yard and home, after the spray service and yard treatment we havent had any problems since. Looking forward to having my home pest free for the foreseeable future!

Mi
Review №55

Team arrived on time and explained in detail their treatments they were going to use and highlighted what potential bugs are common in the area as well as ways to help prevent their entrance into my home.

Hu
Review №56

I have used this company for several years at multiple houses and my small business. I have been highly impressed with the professionalism and the results! Highly recommend using them for all of your pest control needs!

Ch
Review №57

Charles came out to inspect my home and provide pest control services. He was courteous, friendly, easy to talk to, professional, and timely in both his arrival and speedy service.I was happy with the outcome of services provided and the promise of pest removal was a success. At the time I was having an ant issue in one upstairs bathroom. Since using Bugco, the ants have not returned! Thank you!!Highly recommend!

Ka
Review №58

Rusty Rivera serviced our house today. He was very professional, cordial, and efficient. I recommend BugCo (especially over Orkin, given their price advantage), and I highly recommend Rusty Rivera.

Ju
Review №59

We use BUGCO for our regular service provider. They are reliable, quick, professional and courteous. I’ve been pleased with their service for the past year. Charles is exceptionally great and honest.

Da
Review №60

Our bugco representative did a fantastic job for us, went the extra mile to ensure not only satisfaction, but to make certain each and every area of our home was protected.

Di
Review №61

When Ruben came out in Dec, he was awesome. Explained everything and answered all my questions. Excellent customer service, Marco was pleasant to speak with when setting my next appointment.

Jo
Review №62

We have used John for 2 years or more now on our house and our rental. Very professional and doesn’t try and sell us services we don’t need. I own a small business my self and feel as comfortable with him and his team as I do with my own!

Vi
Review №63

John was my technician who came out to service my RV and was on time, courteous, and very helpful.John took the time to educate me on how to combat my pest issues. Thanks for all your help and work.Vince Burns

Mi
Review №64

Our experience was very nice. Our technician Christian was very polite, courteous and very professional. This our second time using BUDCO. And Im sure there will be a third. Thank you

Cl
Review №65

We have used Bugco for 5 years and very happy with their service. John is the exterminator that usually spray our home. John is very knowledgeable and professional. He does an outstanding job for us. We highly recommend them.

Mi
Review №66

John did a great job getting to my home on time, he was very friendly and fast! I would recommend this company. We have them come out every 3 months!

Ro
Review №67

Charles Howard completed my services today. He was very friendly and did an outstanding job servicing the inside and outside of my home. He kept me well inform on when he was arriving and he actually got the job done earlier then expected. Bugco needs more employees like Charles.

Be
Review №68

Seriously this Rusty is like an angel he come with his beautiful smile take care of my homeHe was so polite so helpful and understand my concern and he deal with it immediately

Ka
Review №69

We were very pleased with our service. German roaches are very hard to control. They did a great job and were very professional. Thank you!!

Dr
Review №70

We have always had a great experience with Bugco! John is a great worker, honest & always on time. Will continue to do services with you guys! Highly recommend this company.

Si
Review №71

We live in the Universal City area and have had a big problem with fleas this spring. We previously tried two other companies and nothing has worked til the Guys from BugCo showed up. So a big thank you to Ricardo, Brooks, and Rusty for the job theyve done.

Vi
Review №72

My wife said that the technician who made service was so polite and explain the service very well. The improvements you been doing are great. Keep going, thanks for everything

ta
Review №73

Christian and Alfred did a great job on my home. They were polite and very timely. They listened to my concerns on my yard and provided great service.

Da
Review №74

The technician Chris, was on time and did a great job of explaining the treatments for everyday pest and termites. The price wasnt bad and they offer a military discount! I will continue to use them for my pest control services.

Va
Review №75

Ruben Gallegos treated the inside of our house today. What a professional. He has an extensive knowledge of all types of pests that thrive in this area. He knows how they live, how they invade homes, and how to get rid of them. He had a solution for every problem I mentioned. And he even wore paper shoe covers to keep the house clean! He is a caring, experienced pest control expert I immediately trusted, and he provided excellent service.

St
Review №76

I really appreciate the professionalism of the entire staff. From booking the appointment to completing the inside and outside sprays, start to finish this is the company to use!

Pr
Review №77

Bugco pest control services my mothers home and I couldnt be more impressed. Charles went above and beyond my expectations all the way down to knocking down wasp nests from the 2nd story. Thank you Charles and Bugco.

Te
Review №78

Brooke and Rusty came last week to do my quarterly service of inside and outside pest control. This week, due to weather, they came back to fog for mosquitos. They also checked for spiders on my deck and sprayed just a little for them. They found a dead bird that hit my window and hauled that away. Needless to say, I got the best! Both were courteous and professional. Thank you Bugco for being my pest service since June of 2016.

Em
Review №79

Appreciated how fast the inspection was scheduled and conducted. The final report was easy to understand and thorough. Very reasonable in price.

Lo
Review №80

Amazing service. Bugco took care of my property. Our service tech John, was very respectful, reliable & professional. I appreciated working with this business.

ga
Review №81

Ive used bugco for 10 years now had them do my home inspection whn i bought the house and have used them since excellent svc everytime highly recommend

De
Review №82

They were extremely professional, and friendly. They did work at my dads place in Lytle. Very reasonable. So reasonably that I had them come to my house. Now Im going to get them to check out my sisters place.

Bo
Review №83

I worked with 2 other bug companies before using Bugco. I tried for 2 years to get rid of my neighbors bugs that came over when they remodeled their newly purchased home.The other companies came out up to every three weeks for months. The bugs persisted.When Bugco came out, the bugs decreased dramatically. By the second quarter visit, I was seeing less than 1 per week. As of my 3rd quarterly visit, I have seen absolutely NO bugs. None in 3 months. I just had my 4th quarterly visit and still no bugs. Thank goodness for Bugco! Ill be certain to keep up with my quarterly visits...as I always have.

Ti
Review №84

At first we thought they were great. However, out of nowhere we have had a major ant problem. It started in our microwave and kitchen of all places. The ants were coming in through the walls and going into the microwave. We had a guy come out and spray outside and in the house, it helped for all of two days. After a week of non stop ants we called and they came out again. This time a different guy came out and put down some kind of sticky stuff along the walls downstairs. The ants seem to be in our walls which is wierd to us because we dont know how they got there and our house is not even three years old. This was suppose to keep the ants from coming in. While the guy was at our house my husband tried telling him that the ants bite and the young man basically called my husband a liar and said they were not those types of ants. Let me tell you myself, my husband and BOTH of our young children have been bitten. Well a month after they came out twice we still have a MAJOR ant problem. We will be going with a different company now. One that know how to take care of the problem and spray through the walls so they can actually kill all of them. The only good thing I can say is that everyone was always nice and friendly. Willing to work with my schedule so the could come out and spray. Just wish they knew what they were doing.

Be
Review №85

Today we had the mosquito mister installed with Christian and The General, with Chris as a helper. They did an outstanding job and extremely pleasant and professional I highly recommend Bugco!

L
Review №86

Bulk SA gave me an 11 to 1 timeframe to be at my house they were here at 11:11 on the dot literally open the door and there he was and his name was John and he did a fantastic job highly recommend Bugco SA. I needed a respray sence I’m with in the sixty days they came right out to take care of the problem. Thanks Ricardo for the great job.Update time Ricardo came back and did the same fantastic job you he did the last time he was here.

Ni
Review №87

The technician, Andrew Cantu, was on time, thorough, and very polite.

Ve
Review №88

Richardo was great while servicing our home. I would recommend their service to everyone.

La
Review №89

Great customer service. John was able to explain everything that was done during the service.

Et
Review №90

Albert and Christian were awesome. I would recommend bugco.

kr
Review №91

Had them out and in less than 2 weeks still had ants, bugs and other pests problems. They can back out again and sprayed a second time and STILL have same issues as the first time they came out. Very disappointed.

Al
Review №92

We have been using BugCo many years. They recently were bought by a new company, and their services were not the same. I finally decided to give BugCo a second chance, as I managed multiple properties, and I do not have time for inconsistency. I was connected with DJ, Call Center Agent. He does a great job on managing my service requests and processing our payments. However, I was not satisfied with certain technicians that serviced our properties since they failed to inform me of other pest concerns and did not sprayed the property correctly leaving a large part of the home unsprayed for German Roaches to run free. DJ was able to address our concerns, and sent a new technician. Agent Charles Howard performed at top excellent expectation! He was very communicative regarding out services and took time to explain any other foreseen concerns. I would like Technician Charles to service all future request. I hope we can continue to work with BugCo while expecting top service.

Kr
Review №93

John was very professional and on time. Well respected company I have used for two years!!

Re
Review №94

Good job for Ricardo, the tech who came out today. Id recommend BUGCO.

Da
Review №95

Charles Howard and Ruben Gallegos from Bugco Bugco san antonio came and did my post control inside and outside my house today,6-22-18 they both are very PROFESSIONAL and courteous. There work is phenomenal, they miss no spot of your home, I have seen using Bugco for over 8 years and I am still impressed at both these getalmens professunalisum and work ethic. I would strongly recommend them for you post control needs , residential and commercial. Thank you both for a job well done. Me and my family are HAPPY CUSTOMERS

KK
Review №96

Bugco is a terrific pest control company. Billy Leal is the only exterminator I know that the bugs are scared. The bag start running when they see Billy coming!!

He
Review №97

I HAD THIS COMPANY COME OUT TO MY HOUSE ABOUT A YEAR AGO; THEY DID A VERY GOOD JOB THAT TIME. HOWEVER, THE LAST COUPLE OF TIMES WERE NOT SO GOOD. I HAD THEM COME OUT FOR A REGULAR PEST CONTROL SERVICE INSIDE AND OUT OF MY HOME. I ALSO ASKED THEM TO DO A MOSQUITO TREATMENT IN MY BACK YARD. THAT WAS ON A THURSDAY. THE TECHNICIAN SAID THAT IN 24-48 HOURS THE MOSQUITOES WOULD BE GONE. I ADVISED THE TECHNICIAN THAT I WAS HAVING AN OUTDOOR BOXING VIEWING PARTY ON SATURDAY. I WANTED TO MAKE SURE THERE WOULD BE NO PROBLEMS WITH MOSQUITOES. HE ASSURED ME THERE WOULD NOT BE AND TO REASSURE ME HE SAID IF THERE WERE ANY MOSQUITO PROBLEMS TO CALL SATURDAY MORNING EARLY AND SOMEONE WOULD COME OUT FOR ANOTHER TREATMENT. BY FRIDAY AFTERNOON I KNEW I STILL HAD A MOSQUITO PROBLEM. I WAITED TILL SATURDAY MORNING 7 AM (AS DIRECTED TO WAIT 48 HRS) ONLY TO FIND NO ANSWER. I TRIED EVERY HOUR ON THE HOUR AND STILL NO ANSWER. FINALLY SOMEONE CALLED BACK AROUND 2 PM AND TOLD ME THEY WERE BOOKED UP FOR THE REST OF THE DAY. ALSO, NO ONE CAME BACK OUT ON THE FOLLOWING BUSINESS DAY WHICH WAS MONDAY. I ENDED UP JUST LETTING IT GO. I WAS VERY UPSET. FAST FORWARD 3 WEEKS LATER; OF COURSE STILL A MOSQUITO PROBLEM, MY GIRLFRIEND SUGGESTED TO GIVE THEM ONE MORE TRY SO I DID. IT SEEMS THE PROBLEM GOT WORSE, I DONT KNOW IF THEY ARE DILUTING THE CHEMICAL TOO MUCH OR IF ITS JUST A SORT OF PLACEBO.. LOL, BUT IM NEVER GONNA CALL THEM AGAIN, SUPER BAD SERVICE AND THEN THEY SMILE AT YOU AS THEY WALK AWAY WITH PAYMENT IN HAND (OF COURSE)....

Ad
Review №98

For pest control is fine, but dont hire them for Mice problems, they just dont know how to do it

Ma
Review №99

I used mr. Gagne & bugco service tech Johnny Guerra them boys where spot on always clean & respectful. They did my restaurant for a few years all went well I highly recommend them and johhny g 🤠💪👍👌

Ga
Review №100

Great service! Been with the company since we bought our house 5 years ago.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:606 W Rhapsody Dr, San Antonio, TX 78216, United States
  • Site:https://bugco.org/san-antonio
  • Phone:+1 210-340-2847
Categories
  • Pest control service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
From the business
  • Identifies as veteran-led:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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