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Pied Piper Pest Control
12103 Jones Maltsberger Rd, San Antonio, TX 78247, United States
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ni
Review №1

Pied Piper is awesome! Rufus got rid of a very large and dangerous wasp nest at our property and took care of our ant situation. He was very professional, friendly, and informative. We would recommend Pied Piper as the best pest control service.At: Storage Mart on Thousand Oaks

Mi
Review №2

I had read about Pied Piper Pest Control and their effectiveness in removing animals from their area. I was having a serious problem with birds nesting on my patio. I had tried a number of deterrents. Marshall came over and successfully removed nests and whatever was attracting them to that area. Job well done!!! Thank you, Marshall. They have not returned.

Jo
Review №3

We have been with Pied Piper for almost a year. Recently, we relocated within the San Antonio area. Mark came out this morning to complete our first service at the new address. He was very professional and on time. He made sure to explain everything and reassured me that if we noticed anything between the quarterly treatments, we can call for an in-between service. Mark is customer focused and a great asset to Pied Piper

Me
Review №4

Excellent service! They will come quickly in between your routine services (mine are quarterly) if an insect problem arises. I had an ant issue and they addressed it within 24 hours of me ringing them. My technician, Robert, is extremely professional, courteous and thorough in his work, we are fortunate to have him! Weve been using Pied Piper for years and wouldnt ever consider changing - they are terrific!

A
Review №5

I appreciate Marks attention to detail. Hes great at providing explanation as well as personal touch. The continuity of service (I generally get Mark) is a nice touch though in general always thorough & responsive. Always customer friendly response to call.

Ve
Review №6

Best choice for pest control. Knowledged pest specialist!

Wa
Review №7

This company is next door to my welding business, they are quick, fairly priced, and pleasant to work with! Sleep better at night not having to worry about property and home damage anymore from pests! Richard the service manager was beyond a pleasure to have in our home and could not have been more professional. An employee like Richard is the reason we will use this company for years and years to come for our home and business.

Je
Review №8

Called Pied Piper Pest Control for services needed ASAP! Shauna put my mind as ease with laughter and had someone out within a couple of hours.Mark did a FANTASTIC job. Mark is very knowledgeable, kind, professional and got the job done! Highly recommended!!

CJ
Review №9

Josh did a wonderful job servicing our residence today. He was very thorough and made sure I was 100% satisfied. I’ve been a Pied Piper Pest Control customer for a few years now. Their prices are affordable and they stand behind their product. I highly recommend them.

Mi
Review №10

Heard a lot of good things about Pied Piper Pest Control. Decided to call them... first impressions are key - and the lady i spoke to was very nice and informed. They sent Josh out for my initial visit. Josh did a great job explaining the pill-bug issues i was having and the source areas. Josh also did a thorough job explaining how he approached solving the issue. Very happy!

De
Review №11

I’ve been using pied piper for almost 2 years. I have been very satisfied with their service. I live near a lot of trees and I have issues with all kinds of species of inspects getting into the house and garage. Pied piper does a thorough job making sure everything is treated. That is a huge job for my house, but they still take the time to make sure nothing is missed inside or outside. They are also always willing to come out between treatments if I see any insect activity and don’t charge me. I highly recommend their quarterly service plan. Josh from Pied Piper came out today and he was the best. He spent time asking me about where I see the majority of the activity and did an excellent job treating the areas and giving me pointers to solve future issues.

Ma
Review №12

Weve had a contract with Pied Piper for 26 years. They come 4 times a year, and the only bugs weve seen have been dead ones. They use something that is safe for pets, too. Even with our kids bringing in countless pets over the years, weve never had a flea problem.

Ro
Review №13

I escorted Josh Lujan pest control tech at our Head Quarter bldg. Josh does very thorough work. Takes the time to educate you on the product hes using and how effective it is. Well mannered and very professional. Great job Josh!

Re
Review №14

Im a property manager and we use Pied Piper for pest control services and I have to say Im very pleased with their services and technicians. We usually have Josh Lujan as our technician, he is quite professional and also friendly. Nothing but great experiences, even speaking to Shauna when calling their office. Shes been amazing and very helpful too. I would highly recommend them.

Ma
Review №15

I am a property manager here in San Antonio, Texas and we have Pied Piper that treats our units. They do an excellent job. Our Tech is Joshua Lujan and he is amazing!! He listens to our resident concerns and treats for pests accordingly. They are a great company but Josh is what makes them even greater because of his kindness and customer service skills.

Je
Review №16

Professional & excellent service since day one. Ive had two representatives come out on different occasions, Josh and John, and both are genuinely nice and courteous. They have been on time and complete their work fast and efficiently. Good, solid company I recommend.

De
Review №17

Every time I call Pied Piper Pest Control I know that I will be getting the best customer service around. Ive worked with Marshall and Richard many times before and they have always been so great and kind. Josh is another representative Ive had the pleasure of meeting and he was just as great. They are very thorough in the work they do and definitely know what theyre doing.I know that if im needing any pest control services done, they will be out here taking care of the issue in a fast and timely manner. I would highly recommend this company for all your pest related issues, whether that be residential or commercial properties. 5 stars is not enough!

Ja
Review №18

We have had a great experience with these guys. Ive mostly dealt with Richard and he has been the kindest exterminator ive ever known, always going the extra mile to make sure we are bug free. Today I had Josh and he was just nice and helpful. They always do call backs if we need them. We live in an old pier and beam house so bugs are an issue for us and were glad to have pied piper

Si
Review №19

Just had Richard from Pied Piper come to our home and knock out our termite problem and found a hand full of other unwanted critters! Thanks Richard you make pest control a pleasure instead of a hassle.

Al
Review №20

Kind, yet to see how thorough! Set up as mass trapping over $450 a week ago & nothing has come from it. I hope they know what theyre doing.

Su
Review №21

Josh was very professional, friendly and pleasant. We have been customers for about 4 years and have been very happy with the service. If we see bugs in between are regular service they will send someone out right away. Pied Piper is a great company! Anyone you talk to is friendly and professional.

Ja
Review №22

We have used Pied Piper for almost three years now and have no complaint whatsoever. Our usual technician, Julie, is friendly, professional, and knowledgeable. Today (due to my own need to reschedule, which was easily accommodated), John was our technician and he was equally friendly, professional, and knowledgeable. We are very pleased with the service we’ve received from this company.

ju
Review №23

Richard is an amazing professional! Takes care of my house, inside and out with ease. Goes above and beyond each time. Very grateful for how well he performs his duties! Highly recommend this company and Richard!

Sh
Review №24

Been a customer for 3.5 years. Josh was personable and prompt. He asked if I had any questions or concerns and really listened. Took care of all of the problem areas in my house and reminded me to call if the problems persisted. He, like all pied piper employees Ive met, was great!

Ei
Review №25

We get Extraordinary Service all the way around from the Pied Piper Pest Control from the Office Personnel to the Field Staff. We started off right in having them treat our newly built home and have continued with their service to date. If you want to be Pest Free and receive Quality Service I recommend you give Pied Piper Pest Control a call.

Ja
Review №26

Josh, just left he did a wondful job. Very courteous and respectful, been their customer for over four years never a problem. They are always willing to come out when I need them to.

Ke
Review №27

I am a property Manager and I am very pleased with the service I receive from this company. Josh always ask if we have any problems or concerns he is very polite and professional. I will always recommend Pied Piper service to anyone who needs pest control.The only bugs we see are dead ones thanks to Josh are property remains pest free🙂

Ma
Review №28

I’m an assistant manager at Lockaway Storage and have had nothing but positive things to say about Pied Piper pest control and especially Josh! He listened to all of my concerns and after he serviced my facility he took the time to come back and go over everything! His professionalism and courtesy is not something you see anymore! Will definitely ask for him next and every time! Thank you Josh!

Ja
Review №29

Was getting pretreatment for my new place, and Josh did way more than he needed to. Even helped get the mattress cover on right. Thanks for keeping my new place safe.

Ve
Review №30

Josh did a great job! I love Pied Piper. They really treat you like family. We’ve been with them for two years now.

Em
Review №31

Josh L was really great. He serviced our Lockaway Storage facility today. Everything was prompt, thorough, and a 5 star experience. Thank you guys.

Lo
Review №32

Josh came in and checked out our property! He was quick, efficient, and friendly. Highly recommend this company.

Ja
Review №33

I have used Pied Piper for some time and have always had good service from knowledgeable technicians. Our most recent service was performed by Mark, who did an excellent job.

Ma
Review №34

We reached out to Pied Piper Pest Control to help us address a swarm of bees that were furiously nesting in one of our trees. Mr. Marshall Pogue scheduled an appointment to review our bee problem. Upon review, he recommended a solution and immediately scheduled Mark to address our bee problem.Marshall and Mark had informed us of the possibility of the bees returning. As luck would have it, a few bees tried to rebuild their nest. Marshall scheduled Mark to conduct one more treatment and he recommended an additional solution to keep the bees from returning.Mr. Marshall Pogue and Mark did a great job of addressing our concerns. They were professional, knowledgeable, and courteous. Additionally, Marshall followed up with us to ensure we were satisfied with the solution provided. Excellent customer service!

Lo
Review №35

Pied piper have been doing pest control for this storage facility and they have been doing a great job. Very communicable and our storage lot is pest free thanks to their awesome work.

Gu
Review №36

They arrived on time, they were courteous. Nice people. They send their people 3 times until my pest control was solved at no extra cost. Very professionals.

Fr
Review №37

Pied Piper Pest Control on Jones Maltsberger is a dishonest company. Maybe because we are senior citizens They thought they would take advance of us. They quoted us $1,000 to treat our house for termites, Pied Piper promised to treat our foundation every 18 inches but I have not seen any evidence they did that. It looks more like they treated every 3 feet After we paid the $1000.00 They sent us a letter said they would not honor the warranty because we had paid $1,000 and not the $1,004.02. What was $4.02 for? Over $4.02 they will not honor the warranty, I suspect they will use any excuse not to honor any warranty they have.

El
Review №38

Pied Piper is a great company. Josh was awesome! We appreciate all the hard work.

jr
Review №39

Hello my name is John casias, today I had Josh out to one of my properties he was very professional and thorough. Extremely satisfied with Pied Piper San Antonio! 10 stars!!!!

Ra
Review №40

Very quick to respond to call outs for emergencies. They always answer the phone and if not call you back as soon as they can. Very professional company and glad we switched to them.

gi
Review №41

I am the manager with lockaway storage converse and Josh was very knowledgeable and let me know everything he did.

Tr
Review №42

Josh came out today (6/15/18) and went above and beyond what I was expecting. He was very informative and knowledgeable. He was very proficient.

co
Review №43

High quality service gave very good information and helped very knowledgeable friendly. John did a very great job.

Fa
Review №44

Josh did a great job. Very professional and knowledgeable, and thorough application of the products. Highly recommended.

Sh
Review №45

So, honestly no issues with the service and I was with them for 2 years. My challenges begin with every time I would call in if any of the male employees would answer the phone they are rude and act as if they did not want to speak to me or assist. Second, payments. I consistently informed the employees to auto charge me and next thing I know, I am not receiving service since I had an outstanding balance. Again, no issues with the field service techs, only the office who funny enough is probably in charge of the field service techs.

Ca
Review №46

Josh did a great job of explaining everything he did and how it worked. Very respectful young man. Thank you Josh!

Cy
Review №47

Ive been using Pied Piper for about 18 years. But this past summer, i did have some emergencies and they were fast, caring, professional. I would recommend them to anyone and I am not an employee. I am a true satisfied customer.

Fe
Review №48

Robert and Dennis gave us Great service, very professional, punctual and they were nice spoken!!

Je
Review №49

Professional and helpful. I wasnt ready and he waited for me before performing the service.

Sa
Review №50

Josh, Terrence, and the rest of the Pied Piper team are awesome. They’re courteous, friendly, and always make sure their customers’ needs are met We highly recommend their pest control services!

Je
Review №51

Josh was our pest technician and he was on time and addressed our concerns including getting the wasp nest away. I am super happy especially moving here and not being a fan of bugs my mind is at ease.

Lo
Review №52

Josh with Pied Piper was here exactly on time and took care of business promptly.I have used Pied Piper for years and recommend them highly!

Je
Review №53

Josh was on time and provided great service. He made sure all my questions and concerns were answered and addressd.

Ca
Review №54

I now use Pied Piper for my office and my home. When I first called them for the office, we had a persistent mouse problem AND a bug problem. No matter what we did, they just kept coming! Our office is in an industrial area with a warehouse attached. So I didnt really have high hopes b/c I figured the pest problems were just due to our building location. I was very happy that within 6 weeks, Pied Piper managed to solve both pest problems! Its been almost a year now and we havent seen a single mouse and the only time I see a bug, its dead and in the warehouse. The suckers dont even make it into the office! Ask for Tony when you call. Tony is the Tech that services our office usually and he is such a great guy! He is always good about explaining things to me and answering all our questions.My husband and I recently bought our first house. Since I was so impressed with Pied Pipers work and quick results at the office, they were the only pest company I called for our home. Our home sat vacant for a while, before we bought it, so the bugs had moved in. Eeek! There were a lot of spiders. We signed up for the Quarterly Plan and so far I am really happy it. After the first treatment, we noticed a difference, but the house had sat empty, so the bugs got a good head start on us. Since we kept seeing some bugs, we called Pied Piper back. On the Quarterly Plan, if they need to come back out, they dont charge you for the in-between treatments. And sure enough, they gladly scheduled another treatment for us and we werent charged for it!I cant remember the name of the Tech that treated our home, but he was just as nice as Tony. All the Pied Piper Techs Ive dealt with have been great guys. They take the time to talk to you and find out what your pest problems are. Then they treat accordingly. That is true customer service and it really makes a difference. Not only is this company just a pleasure to work with, but you get results and quickly!I would highly recommend anyone call Pied Piper, for their home or their business.

Mc
Review №55

Josh was quick and efficient and dealt with our bug problem. He showed up early and was very polite. Would definitely recommend.

Je
Review №56

Josh was extremely professional and was very thorough on my touch up service today!

Ro
Review №57

Josh and Richard were amazing! Extremely courteous and Johnny on the spot!

C
Review №58

Josh and Richard the service manager did a great job great customer service thank you highly recommend!!!

MA
Review №59

Josh was good st he was doing.. good job . Thank you so much..

Ki
Review №60

We have used 2 other pest companies and pied piper has been able to get rid of our ant problems when the others could not. Great service and nice employees.

Sa
Review №61

Josh was very knowledgable and set up several traps for us.

Da
Review №62

They took care of several bird nests and installed a repellent to keep them from coming back. Very pleased with their work.

Be
Review №63

Josh was great, on time, informative and good pest control visit overall!

Ry
Review №64

Highly Recommend Pied Piper. We have used them for years to take care of our home and rental properties.

Ez
Review №65

Excellent service, Great people. Thank you guys!

An
Review №66

Josh did a great job, even took care of the wasp nests

Mi
Review №67

Highly recommend Pied Piper for all pest control needs. They got rid of my ant problem and the gentleman they sent out was very respectful.

Ga
Review №68

Josh was awesome super friendly and really good

Sh
Review №69

Josh did a very thorough job! Thank you!

Ra
Review №70

It would be nice to have received a notice that someone would be coming to my house to spray my yard. Very inconvenient.

As
Review №71

Josh-very friendly, informative and respectful.

Jo
Review №72

Josh was fantastic!! He really helped with my ant problem!

Ke
Review №73

Why is only one of the good reviews from an employee?

Kr
Review №74

Josh was very professional and courteous!

Ke
Review №75

Josh did an excellent job!

Jo
Review №76

THEY STOLE MY MONEY! 😡. DO NOT USE THIS COMPANY EVER. USE ECOLAB OR SOMEONE ELSE.

Information
6 Photos
76 Comments
4.8 Rating
  • Address:12103 Jones Maltsberger Rd, San Antonio, TX 78247, United States
  • Site:https://www.sabugs.com/
  • Phone:+1 210-702-2060
Categories
  • Pest control service
  • Animal control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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