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Family Pest Control
5720 Mobud St, San Antonio, TX 78238, United States
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Su
Review №1

I used to use one of the mega big pest control companies, but Id see bugs here and there within days of them spraying. I did some asking around, and Family Pest control was recommended. I have used them for years now, and have always been happy with prices, effectiveness, customer service, and professionalism. I am the one recommending them to my friends and family now. Most recently, we had Caleb come, and he did a great job. Highly recommend these guys!

Ca
Review №2

I use Family Pest Control for my primary residence and recently added service to my rental property as well. The technician Chance was very courteous and on time. I would highly recommend!

Ed
Review №3

Caleb was awesome. He was on time and took time to answer questions. The treatment is very effective, just as they said. Will definitely use again. We can enjoy our back yard. No mosquitoes!

La
Review №4

When my wife and I bought our first home together late last year we were - naturally - quite excited. A few days after moving in however, that excitement came to an abrupt end when we discovered our home was infested with roaches. These things are my worst nightmare - on an irrational fear level... and we had hundreds of them. The day after this discovery we called Family Pest Control after seeing some other good reviews. They were out the next day and applied the first of two treatments, which was very effective; but they then came back a week later for the second one which completely annihilated the ones that remained. Both gentlemen that came for the two visits were professional, courteous, thorough, and fast - couldn’t have been a better experience all things considered!Now, about 10 months later, we found a few termites in the garage so we called the company again to come take a look. Fortunately, it turned out that these little guys hitched a ride in some soil we had recently purchased and hadn’t gone anywhere to worry about just yet; but, the experience was the same as that first time - fantastic. The same man who came out for our second roach treatment was the one who came to look into the termites... and this time I remembered his name - Trey. Kudos to him for being an expert at his craft and his obvious care and concern for the customer.Along with our couple times using them, we’ve also recommended Family Pest Control to our neighbors, who ended up using them and were just as happy with the service provided as we were with ours.All this to say simply: If you have a pest problem, call these guys. They’ll professionally kick it in the rear and have a smile while doing it!

El
Review №5

Caleb was amazing, he was very knowledgeable and friendly. I’ve been having family pest control services for almost 5 years now and I love that they don’t use harsh chemicals. I feel safe knowing that the service that I get is safe to my family, my pets and my house in general. Thank you for the outstanding service and thank you Caleb for being so kind.

Lo
Review №6

Thought I had a rat problem and wanted someone who could come out quickly. I called on Thursday, they were able to schedule an inspection for the next day at 10am. Bryce arrived at 10 on the nose and got right to work. He assessed the situation and wrote up an estimate which he emailed immediately. Very pleased.Update: Bryce returned to perform the work and again arrived within the specified time frame, reinspected the crawl space and fitted the various openings with screening to prevent rodent/pest intrusion. One further appointment is scheduled to complete the work and Im sure it will be satisfactory.

Ed
Review №7

Family Pest Control has been my go to exterminator for seven years. They are always professional and helpful. I appreciate their friendliness and professionalism. I rarely see any pests after they spray at my house and when I do, they will come back out to find the issue. Jonathan did a great job this week at my house and helped to resolve a problem I didn’t even know I had. They are an excellent company and I am so happy to have found them!

Sh
Review №8

Caleb did an outstanding job servicing our home. He was very professional and thorough! We have used Family Pest Control for 35 years and will continue to do so. This is a first rate company.

Sa
Review №9

Gentlemen was very respectful and professional asked us if we had any questions about the product they were using before and after serviceThe only thing I wish would’ve happened was a call beforehand that they were on the way but other than that we will definitely use them again

Er
Review №10

Chance came out and was extremely polite and professional. Very good service. I would highly recommend Family Pest Control.

Ju
Review №11

Caleb was awesome when he came to our home to spray our house for pest control. We had them come out about a month ago but had some run ins on scorpions but family pest control was very helpful and quick in rescheduling to spray our house and yard once again! Thank you for coming back to care of our home!

Le
Review №12

Our technician Caleb was extremely professional and helpful as we have never used an exterminator before! He explained everything thoroughly and finished the extermination efficiently. Would 1000% recommend using this company!

Tr
Review №13

Family pest Control should be your go to for services for your home. The service provided by Bryce Lacourse was excellent. He was always on time. Their services remedied our issues and I am very happy with their service. Family pest control is my absolute go to for pest services!

ma
Review №14

Caleb did a great job definitly recommend

Ma
Review №15

Caleb - This gentleman performed my quarterly service today and I couldn’t be more pleased. He was thorough and very polite. We’ve used Family Pest Control for some time now and they have always been responsive to what we needed.

ar
Review №16

Jonathan Higgins did a wonderful job. He was very thorough with the treatment. He sprayed so good. I cannot give him and this company enough good words

Jo
Review №17

They were very professional when they came to home and my daughters, father. They took their shoes off when coming into our home. They explain to us everything they use chemical wise and educated us on point of entry for water bugs(texas roaches) they did not over charge for their service. I would recommend them if anyone needs a good pest control company

Ju
Review №18

You can always count on their staff to do a thorough job every time! We have used their services for quarterly pest control, the seasonal Texas mosquitoes, wasps and rodents. Great quality service and professional courteous staff.

Ch
Review №19

Caleb came to perform my quarterly service. He was on time, professional, and efficient. He exemplified the level of service Ive come to expect from Family Pest Control.

Je
Review №20

Roger was very kind and Informative. He was right on time and very thorough. Would definitely recommend them.

Ca
Review №21

Jonathan H. was our tech. Very friendly, showed up exactly on time and took the time to explain what he was going to do and what to look out for with termites. Everyone that Ive spoken to over the phone was very nice and scheduling was easy. No complaints from me. It was a very positive experience.

Bi
Review №22

Caleb provided great service. was on time and did a great job.

Sa
Review №23

Our service guy Jonathan was very thorough and explained the process. He answered all my questions and was very thoughtful when spraying both inside and outside our house. Great company! Great service!

Da
Review №24

Caleb was awesome. Very professional. Listened to my concerns and was courteous. 5 stars ⭐️⭐️⭐️⭐️⭐️

Ma
Review №25

Ive used Family Pest Control for years now. Always a great experience. Caleb was super helpful and addressed all the areas our family needed!

No
Review №26

No show and no call or message to let us know. Had an appt set up, received text message confirming the appt, tech never showed up. To address the office response: your response is very unlikely. Very unlikely you or the tech attempted to contact me. Also very unlikely at the time of the appointment 1600-1800hrs that the tech would sit there for 15 mins when there are so many people coming into the neighborhood, just like any other service or delivery, he would have followed them in. When I spoke to the office clerk there was only a note from the tech that he/she had attempted to call multiple times with no answer. Now since I wrote a review, now there are records of your office also attempting to call me. I dont buy it. Do yourself a favor and continue to look for a different pest control company.

wa
Review №27

I called primarily to address carpenter ants Id noticed. They came at their time and called when they were on their way. The technician explained everything he did, the safeguards I needed to observe regarding my pets and the terms of the warranty. When I need pest extermination in the future, Im sure I will call Family Pest Control again.

Om
Review №28

Caleb did an outstanding job, very professional, and well manner. Highly recommend to anyone looking for Pest Control services.

Al
Review №29

Caleb did a great job. Keeped me informed and sprayed the house. Let me know when he was arriving and got there at the timeWould recommend

Ke
Review №30

This business is courteous, responsive, and professional. Roger was my service technician and he was exactly on time, very respectful of my property, very helpful, and a real pleasure to deal with. I will definitely use Family Pest Control’s services again.

Ge
Review №31

This is the second time I have used Family Pest Control. And like first time their service and professionalism is first rate. The tech - Nathan-who came out answered all our questions before he performed the treatment on our yard.I strongly recommend Family Pest Control.

Tr
Review №32

Been using this company for years at multiple homes. Started with as needed basis, then went into quarterly service and have now even used then for peripheral services.Great service, professional, reasonable rates, no complaints. We never feel like just a number with these folks. They genuinely care about the service and customer experience.Looking for new service or not happy with your current service, give these guys a chance, for sure!

Ja
Review №33

Caleb was very helpful and did a great job on our pest control service.

Al
Review №34

Caleb was great! I’ve used family pest control for a while and they are always timely and helpful.

Bo
Review №35

CALEB was awesome very knowledgeable and answered all of my questions

S
Review №36

Nathan did an amazing job for us. He explained everything, was very curteous, and told us about other services that they offer which we should consider. Will definitely be using Family Pest Control again in the future.

Ja
Review №37

Always prompt, professional and courteous. We love this company - wouldn’t use anyone else.

Ru
Review №38

Caleb was very professional and he explained everything to me calmly, since it was my first time. Thank you!

Er
Review №39

Caleb was early, professional, and did a great job treating the interior and exterior of my home. I would definitely recommend this company to family a d friends.

Ba
Review №40

Ruben (the technician) was extremely friendly! He gave us advice on how to prevent some pests from congregating. He even gave us Texas newbies suggestions on good food and things to do! He patiently took the time to answer all of my questions and reassured me that my dogs and cats would be safe. I wish more companies employed people like Ruben! The office woman that took my appointment was the same. Very patient with my questions and indecisiveness over which services to get, but never made me feel rushed into making a decision (and we spent almost 30 minutes on the phone). It was much appreciated! I’m very impressed with this company!!

Ry
Review №41

Caleb and Jonathan Higgins were super-fast and friendly. We have been using Family Pest Control for a couple years now and they do a great job of keeping pests out of our home. Thanks gents!

Ma
Review №42

I’ve used Family Pest Control for many years. They come every quarter to spray inside and outside. I’ve always had great service. The last few years I’ve had Ruben Roque as my inspector and he has been by far the very very best I’ve ever had. He’s friendly, he’s professional, knowledgeable and ALWAYS on time!! He knows what he needs to do and is thorough, plus I don’t have bugs in my house. Ruben is personable and I wouldn’t have anyone else! Thank you Family Pest Control for such a great employee!

Ry
Review №43

Caleb, was promp, informative, and profesional. Excellent service.

An
Review №44

Great service and the technician Roger was very polite, courteous and friendly! Glad I made the decision to set up quarterly service with Family Pest Control!

Al
Review №45

Family Pest Control is best of the best. Always friendly, accommodating and top notch in the delivery of their services.

Be
Review №46

Caleb was great. Very informative and quick.

Ca
Review №47

I used them initially for a rodent infestation and now used them for about 2 years for quarterly pest control services they are always responsive and do a great job!

Re
Review №48

Did a great job. Very happy with Nathan’s services thanks 😁

Ja
Review №49

Very reliable! The tech was friendly and knowledgeable

ca
Review №50

Caleb did a great job!! Thanks

Li
Review №51

Good experience. Caleb was friendly but ran a little late. Office staff friendly some confusion with contact numbers and had to reschedule my first appointment. Overall good service with quality employees.

Sa
Review №52

A 1st class company!They did our quarterly service.

Ce
Review №53

We called family pest control after waiting way too long to address an ongoing roach problem in our kitchen. We put it off because we thought it would cost more than wed want to spend and wouldnt be satisfied with the services. Really carrying the mentality from our last apartment into our current search. Family Pest Control showed us that a pest problem doesnt need to be more of a problem when you have the right approach.We ordered two treatments that included spraying our yard and the price was the best deal for folks who had similar offers. Gustavo carried out both sprays and was communicative by sending a text estimating arrival time, timely by arriving just before the actual appointment, and informative by engaging us in conversations about the work he was performing and additional recommendations we could perform on our own as a follow-up to the treatments. After the second spray, we caulked up all the tiny cracks in our kitchen as we can finally use it again without having to think about killing roaches left and right. Working with Family Pest Control has literally brought us peace of mind. THANK YOU. Highly recommend to anyone who is searching for quality services.

Co
Review №54

Jonathan was amazing. Very thorough and took his time to explain things to us, this being our first time using Family Pest Control and even went out of his way to take a look at and explain a little infestation of what I thought were wasps in a mesquite tree in our backyard, reassuring us that the situation didnt need treatment and that these particular insects were harmless. Very, very happy with Jonathan and first impressions of Family Pest Control are excellent. Looking forward to continuing service with them into the future. Theyve won our business!

Az
Review №55

Caleb was awesome, very professional and quick.

Ma
Review №56

Good food, excellent service, fair prices. Ill be back!!!

Li
Review №57

Ive lived in Texas for three years. I moved here from a colder climate. Yall have BIG bugs here! In the three years Ive been here Ive had four or five different companies perform pest control services. This is the first one that really took their time talking with me before, during and following treatment. They answered my questions candidly. I feel part of their family or they are part of my family. Corporate Pest Control doesnt make the time or take the time to understand your concerns like a locally owned and operated company can. Im happy I did my research and called different companies and Im very satisfied I chose Family Pest Control to take care of my home. I highly recommend them to your family too.

Mi
Review №58

Good quality service

Br
Review №59

Austin and Bryce did a great job of getting rid of our pests. Super professional and efficient!

Ke
Review №60

No one ever wants to call a pest company for rodents. But when you do Family Pest Control was outstanding. Having priced services with several companies they were affordable and responsive. Austin was EXTREMELY professional as well as his helper Chance. We will be using them for all our pest control needs.

De
Review №61

Everyone we talked to with Family Pest Control was fantastic and super helpful. Chance was our tech and was super friendly and informative. We had a great experience and will definitely be contacting them for any future needs.

Ca
Review №62

Caleb and Roger were awesome! Professional and prompt!

Le
Review №63

Caleb was very polite and courteous!

La
Review №64

Excellent service! They are always arriving within the window given for the service appointment. Very courteous.

Tr
Review №65

Caleb did a great job!

Ti
Review №66

Caleb/Trey were great, very professional

Ja
Review №67

Caleb - good service, polite, respectful

Ma
Review №68

Great service. Services were explain with details and professionalism. Very punctual. I thought we had termites, but they let us that it was only carpenter ants, and the treatment for that was a lot cheaper. Offered the termite prevention treatment without forcing it on us. We decided to do it, and the price was a lot cheaper they other companies for the same service. Highly recommend this company.

As
Review №69

Great service provided!!

Ri
Review №70

We switched to Family Pest Control about a year ago and they have done a great job. We were paying a high end company, who did not get the job done. FPC is very professional and informative from the receptionist to the technician. If I ever have a question or issue, they are quick to help or fix. Thank you Cassandra and Kelly! Great customer service! We will always recommend to friends and family.

Ni
Review №71

Scheduling was very easy, everyone is friendly and helpful. You are treated more like a neighbor than just a customer. Email and text communications were great, verified scheduled service and kept me up to date on status. Technician arrived on-time and was professional, friendly, and helpful. He explained the services to the exterior, interior, and attic as well as any cautions and future service recommendations. I strongly recommend Family Pest Control!

Al
Review №72

They showed up exactly on time. They were SUPER nice and they were super quick. Not only did I get a receipt and an invoice, I got a summary of all the chemicals they used and the places they sprayed. Will update as they will be coming back in a week.

Ro
Review №73

We just moved into a new house whose owners didn’t take great care of the exterior, so there was a big ant and wasp issue. We ordered a full yard and ant control service with the eaves as well. When we went back out to the house after the service, I didn’t see a single wasp or ant! The office is very prompt and polite, and I had some questions about the process, so the actual technician called me and answered all of my questions. Overall a great service, good value, and very polite and knowledgeable staff. I’ll be using them again!

Co
Review №74

Awesome family company. Their services are unmatched, and Family Pest Control does not cut the corners. I highly recommend their services

Mo
Review №75

Friday I moved into a new apartment where the appearance was very deceiving, what looked like a gorgeous newly renovated apartment turned into a nightmare my first night. It was infested with roaches!!! I spotted and killed about 40 roaches before I threw in the towel and had to find somewhere else to stay for the night. Saturday morning I woke up early and called around to a handful of pest control businesses who all happened to be booked... that was until Ray at Family Pest Control answered and was able to fit me in last minute on a busy day. The fumigator Austin was punctual, quick, and awesome! These guys are a prime example of exceptional customer service! It is now Saturday night and I can say with relief my apartment is no where near the way it was yesterday! I would definitely recommend this business to any of my friends and family in need of pest control.

Ed
Review №76

The customer service by this company is outstanding Ruben is so thorough and timely. He is very friendly and takes the time to explain the service being provided. I will always use Family Pest Control because for the last five years they’ve helped keep termites away, mice away, and any other critter. They are worth every penny!

Ca
Review №77

Bob is the sweetest! He noticed something wrong with our service and called to have it corrected. He is very kind and professional! The whole team is really great and knowledgeable.

Al
Review №78

The service I got was great! My technician was here at exactly 9am and was very quick. Then he was kind enough to explain my service and let me know what to avoid and expect. I appreciated his time and kindness.

K
Review №79

They were able to see us the day after we discovered a problem. The technician showed up on time and was professional and efficient. I plan on using them again and I would recommend to anyone needing pest service. Great value and service!

Ga
Review №80

Very thorough, very professional. He was respectful of my house and courteous. He wore a mask, gloves and foot coverings.

al
Review №81

I love this company. They always do an awesome job. They address the issues you have and take good care of you and your needs. I highly recommend them.

Je
Review №82

The experience was great from beginning to end. Our technician, Jonathan, was on time and was efficient. Everyone I dealt with either on the phone or in person was amazing.

Ka
Review №83

Wonderful, polite and upstanding service and very fair pricing, no pressure or upselling like other “big name” competitors. Technician took time to explain all options & answer questions thoroughly and to make a fair estimate for our house. All aspects of the service were done in a professional manner, would definitely recommend and will be contacting again for all my future pest control needs.

Su
Review №84

Although we have only had one treatment so far I can already see results. Ray was punctual and professional and answered all our questions. He definitely put my mind at ease. I’m impressed with their guarantee, also. I would highly recommend Family Pest Control.

Mi
Review №85

This company has been wonderful to deal with from routine pest control to rodent infestations. Ray helped me and was absolutely awesome. Even repaired many of the entry points in my home left by shabby past contractors. Id definitely recommend these folks to anyone.

Ko
Review №86

Very knowledgeable, professional and thorough. They stand by their work and even have helped me identify pests that they were not treating for and charged NOTHING for the extra service. It is nice to be able to rely on business and have that caliber of service. Justin who performed pest service is very nice and my dogs love him Highly recommend this business

Pa
Review №87

Every FPC service technician with whom we’ve interacted has been exceptionally efficient, informative, and friendly. The same holds true for the office staff. We could not be more pleased with this top-tier service.

Ph
Review №88

I’ve used them three times now and have been pleased with the professionalism and excellent service provided.

De
Review №89

Family Pest Control is an absolutely amazing company. After buying a home and moving to San Antonio in July of 2018 we discovered we had a cockroach problem. Being new to the area I called several companies I found online. Family Pest Control was the only one that could come out the next day. They came out and treated the house, 2 weeks later we still had problems they came out and treated the house for free. We havent had any issues since. They treat our home quarterly and we dont have to make appointments in advance. They send us a notice that we need to schedule our quarterly appointment the month its due. They are always either on time or early. Our family highly recommends Family Pest Control.

Yv
Review №90

Great customer service both by phone and when rep came to spray. Friendly and prompt. Definitely will be a repeat customer

jo
Review №91

Good job overall on doing my pest control but a bit pricey. Also considering we are in a pandemic, i expect techs to come to the door prepared with a mask. They should not be asked if they have one. So big minus there. I will be going in a different direction next time.

Da
Review №92

I’ve used their service for years, and they always do a great job. They are friendly and professional, and attentive to my concerns.

Br
Review №93

Family Pest Control, by far one of the best companies to utilize for pest pest control services, I enjoy the collaboration within the organization along with their professionalism when dealing with the customer, answers all my questions when asked, family oriented makes it well worth the services. I recommend them highly. Austin had always provided great customer service and a joy to speak with always has a smile, professionally dressed and ready to work when he comes to work.

Ka
Review №94

Absolutely recommend this is the first company you call if you have an unwanted pest.Austin was our technician from Family Pest Control and he was honest, on time, and thorough.As new homeowners we were understandably upset to find what looked to us like squirrel activity in our attic. We called a different pest control company and they quoted us at almost $800 to trap the squirrels. They went on the roof and showed us pictures that they believed were the entry points, they pointed out a single piece of squirrel “poop”, and even told me that if left this unattended the squirrel would chew through ducts and possibly cause a fire. $800 seemed like an awful lot so we called family pest control for a second opinion.Austin came out and after a very thorough inspection assured us we do not have pests in our attic. The misplaced insulation was from a piece of siding that had came undone. And the squirrel “poop” that the other company pointed out was a freakin coffee bean! So grateful to Family Pest Control for saving my family $800 and offering us peace of mind. If we are ever unfortunate enough to get pests they will be the first call we make.

Su
Review №95

I have been with them for over two years. They have been doing consistent great service and if between service there is any issue they will stop by and take care at no extra charge . One time , one of their service guys broke my attic ladder and they even paid to fix it .I would highly recommend this family owned business with great customer service and commitment to quality .

Ke
Review №96

Justin is always courteous and friendly.... punctual and helpful... these guys are top of the list for me!

Ja
Review №97

They are quick and complete on every visit. I have been using this company for 30 years. I have always been very pleased with their service and the technicians have always been very polite and pleasant. Would not consider using any other service for pest control!Jim Sweeney

ro
Review №98

We have asked for the same person to come everytime, Ruben, and they deliver! He is extremely courteous and professional. We love this company and wouldnt go anywhere else. We did go somewhere else for a short time because my son recommended someone. But his house needed a lot more and this company that he wanted us to go with was not able to deliver the quality service with his pesticide issue. I asked him to try family Pest Control at my expense and if he wasnt happy I would double his money. He now is a family Pest Control customer.

Ro
Review №99

We are very happy with this company, and especially the tech who helped us, Justin. He was very punctual, polite, friendly and did a fast but neat job, not overspraying as others have done. He carefully explained how their chemicals work, what to expect, and how long it would take to see results. Our realtor recommended Family pest control and we are very glad to have worked with them!

ri
Review №100

Caleb & nathanVery professional and on time!

Information
36 Photos
100 Comments
4.8 Rating
  • Address:5720 Mobud St, San Antonio, TX 78238, United States
  • Site:https://www.familypestcontrol.com/?utm_source=google&utm_medium=organic&utm_campaign=local-seo&utm_term=san-antonio-website
  • Phone:+1 210-681-5094
Categories
  • Pest control service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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