Berrett has been an excellent service for my backyard as after just over a month of their services, there has been a dramatic difference in the mass mosquito frustration in my backyard and pool. There have been a few techs come out and the service from each and every one has been very friendly, professional and informative. Jonathan has been out the last few times and he is very quick to share tips and tricks to help combat the problem on top of the pest control. Berrett has been very happy to come out between scheduled services to try and get an upper hand on the situation with no questions asked. A strong recommendation from me for sure! Thank you very much!

Customer service rep Coley very professional when taking my call. Answer all myQuestions for up coming second service visit. My Gmail was incorrect on their system andShe corrected it.. I was able to receive my first service report. Service tech MichaelExplain details of work so well on the first service visit. Very satisfied customer.

We receive service in the Austin, TX area. I like Berrett because they are really friendly and efficient. Also the price is extremely affordable. We have a new build house and was constantly had small to large sized spiders entering our home. Since we’ve received our treatment, these spiders do not last long if they somehow make it indoors. We can go months with even noticing a spider (dead) in the home. I definitely recommend!

Amazing service with Jonathan. I recommend him a lot very nice and very professional. He even did an outside inspection and showed me some potential insects problems we could have and explained how we can solve them. Amazing service!

Jules did an excellent job handling all my needs and was very professional!

Jules was quick, efficient , helpful and professional. She gave me the answers I needed.

I have used Berrett Pest Control 2 years in a row for bedbug treatment. I find all employees to be honest, hard working, professional, and friendly. I honestly dont know if their prices are competitive, because i never compared. While admittedly painful, the price, $541, was necessary, as bedbugs are a horrible plague... a living nightmare... eating your skin while you sleep, and leaving blood stains on your pillow and sheets. Ugh! I am glad to have such a competent service at my disposal to battle these monstrous bugs. I feel empowered.And, today, i found that they treat their customers right: I asked for a minor reinspection a full month after service, and Berrett cheerfully complied... at no extra charge to me! Now, thats customer service!

We have quite a few wasp nests around our house and we wanted those taken care of. they set up an appointment, easy and quick. they came out and treated for everything but wasps… that’s all we wanted. so we called back and the guy came out to knock down the wasp nests and i just checked around my house and he only knocked down 1/5 nests. they’re easily seen and i don’t understand why they weren’t either sprayed or knocked down. not happy with this company. doesn’t listen to what you ask them to do.

Berrett Pest Control is a great company. They come out to my house 3 times a year to spray for pests. They have a guarantee so if you find you need them in between your scheduled times they will come out again and spray your problem areas. I needed to reschedule my appointment for tomorrow. I spoke with Paige. She was so awesome. She double checked the weather and helped me pick the best day and was also able to schedule the driver I wanted. Definitely 10 stars!

Unbelievable customer experience from Letha and Vernon. All questions answered before I even asked, seamless booking process, and felt like I’m the only customer they’re doing business with. Can’t recommend enough.

Spoke to 3 different people and was given 3 different pricing information for inspections needed to close on our home.The only and absolutely only thing good about this company is the last rep we spoke to Letha and the first guy to come out and inspect our home for pests.Also the company never emailed any confirmation of services just all around a waste of time and they over charge for services. They charge $250 what we eventually got for $70 through a second company.

These guys are great! If you’re lucky, Cornelius will answer the phone when you call. He’s professional, courteous and has the most beautiful, soothing phone voice I’ve ever heard. Perfect for when you’re feeling panicked about bugs in your home. Then, if you’re really lucky, you’ll get Gary as your technician. That man is so friendly, knowledgeable and helpful. This was my first time calling an exterminator, so I didn’t know what to expect, but those two guys made a loyal customer out of me!

I subscribed to Berrett’s quarterly plan. The tech, Jake, was friendly, professional, and knowledgeable. He sprayed the perimeter of my house for spiders and other bugs, then left a box for potential rodents in my patio area. When I had a new issue come up months after his visit, I sent a photo of the pest, and Jake suggested what it could be and helped get an appointment set up with the office. Shan, the rep on the phone arranging this new appointment, was also professional and friendly. So far, I am happy with the service provided by Berrett Pest Control.

Steven their tech was great 👍🏽 ….he concentrated on the hot spots for fleas ( front and back yard )!!! He also did a great in the house ….Would definitely stick with this company and Steven highly recommend….Great Job

Came to spray the house and yard but could only do one or the other due to the animals.we scheduled an appointment to have the other done in a couple days. the call ahead is nice and were able to be outside whenever he arrived.

I’ve used Berrett for years and it’s always a pleasant experience. Today, Reggie was super helpful in getting my appointment rescheduled, making special notes, and even looking up some information that I needed for another annual service I receive. Thankful for their wonderful customer service and reliability!

Berrett is a great company. I spoke with their representative LaSonya today she responded to my request quickly and was professional and friendly. Thank you laSonya for helping us get off to a good start to today.

Everyone I’ve talked to has been very professional and kind, including the person sent out to perform the service. We are still seeing ants 3 weeks later, but I appreciate that there is a 30 day warranty and they are coming out to spray again.

I recently used this company to rid my dog and me of a serious bee infestation that was brewing. Have not seen a sign of them since, but they still provide a reassurance follow up.Today I had the pleasure of speaking with Vanessa to, again, reschedule an appointment for another pest issue, since the constant raining keeps interrupting the process. Vanessa was very professional and handled my appointment rescheduling to better fit my busy work schedule. I truly appreciated her fitting me in on a Saturday.Many thanks for that and greatly appreciated.

Vanessa is the first voice you hear when when you need help with any kind of pest control. Vanessa is an amazing customer service professional. She is very knowledgeable, kind hearted ,understanding ,patient, and has a great sense of humor! I absolutely love our technician Alex! He is amazing and is there whenever I need him! We will be lifelong customers of Barrett pest control!

Darren was wonderful! I called to ask him about normal household pests as well as mosquitos and carpenter ants. He was so friendly and kind he put me at ease right away. He answered all my questions clearly and even went the extra mile to find a $10 off coupon for me.

Love these guys, I use them for 3 of my properties. I’ve gone through a few pest control companies now, and they are by far the easiest to deal with. Getting a hold of them only takes a minute (45 min wait time was my biggest issue with previous company) and they are often available same day or next day. Can’t recommend them highly enough

Customer service is so friendly and responsive.

Great service with Mike great communication. The service was done clean and in a timely manner. He even explained everything we could to do eradicate the problem.

Lasanya was very friendly and knowledgeable. Set up my appointments right away.

Professional and prompt from scheduling your appt, to a technician coming out to address the issues.

Barrett.Pest Control has awesome customer service. The guys who have been responsible for my account over the years have always been knowledge, professional, and friendly. The people who answer their phones are also knowledgeable and friendly. If you need them, they will come. It’s that simple. How can you beat that?

Berrett has been a great pest control to have. We have used them for over a year and have been very happy with the results. We have found we do not have any of the pest concerns our neighbors do and if we need them to come out in between treatments for anything they always do. Our main guy, Adam, is very knowledgeable and takes time to treat our property inside and out and finds things we never noticed. I have appreciated his dedication and work ethic. LaToya, in customer service, is very friendly and helpful anytime we call. She is always able to get us scheduled quickly.

I wasnt a satisfied customer..I didnt get the treatment promised on website...first guy only walked around w a pritz...second guy did do his job...so I guess th spritz guy was 1 session...NOT

I called to resolve a billing discrepancy and Reggie went above and beyond to help in anyway he could, when another was willing to let me cancel services, Reggie listened, contacted management and helped tremendously. Thank you so much Reggie!

They set up an appt asap a bit pricey but when asked to come a second time because we still had mosquitoes they gladly set up a second appt.

This is my 2nd review I contracted with Berrett Pest control in June 2020. I have unlimited services but only had them back once in July for wasps the service was great they were out the next day no problem. Its now time for our quarterly services just scheduled it they will be out on the 9/16/20 Asya was great at scheduling services and my technician Kenneth is professional as well. Keep up the great job.

Customer service agents are very friendly and professional, and honestly, a delight to speak with. The technicians that perform the services are punctual, professional and friendly.

They came out 3 times for roaches but never solved the problem. I didnt have an infestation problem, just a few roaches and still do.

The technician are alway informative and kind. Each time I call the company when I need something the person I speak with is professional and helpful.

This company is truly about the people! Very very fee companies are like this one. They helped me so much and took the time to explain things to me. I will continue to use them and Highly recommend them to all that want a company that treats you like family. Thank you Berrett Pest Control

LaSonya was absolutely amazing, she was able to schedule a technician to come out and service all of our issues without any issues. Very friendly and professional. Made the whole process simple and easy to use. I absolutely recommend this company for any pest issues.We’ve had them come out a couple of times. Every technician has been extremely knowledgeable and friendly.

Called in and customer service agent was very professional and took care of my requests quickly. Scheduled an inspection for the next day.

They came out right away to get rid of big wasps nests!

Excellent customer service, very professional and take time to meet my needs and work around my schedule! Thank you Tiara for your sweet and friendly customer service on the phone!

Reggie answered all my questions in regards to an upcoming service in a friendly and professional manner.

We used Berrett Pest Control to get rid of some spiders we kept seeing in the house. After we had the service we still saw a few spiders so they came back to take care of it. Very happy with the company, their service and even Reggie on the phones. Great experience.

Thank you BPC customer service (specifically Reggie) for always being so helpful and courteous!

Berret Pest Control is a good company. The schedulers are nice and answer all your questions. They explain the billing and are always professional. They’re who you need if you want a pest free life!

Very nice. Professional and on time! Was respectful of my home and doggos. Explained everything to me where I could understand without making me feel stupid.

LaSonya, rep was extremely helpful and knowledgeable about insects in area helped me reschedule an appt ASAP. Techs are generally wonderful also.

I have always had a very positive experience with using Barrett. They are easy to use, professional, and I love their business platform. When the tech arrives, he is always very professional and explains the entire process before performing the service. They are quick and efficient. Highly recommend!

I have had a very pleasant experience setting up our service for pest control in our new home. The guys that I have spoken with have been very professional and helpful to provide plenty of details and assistance. I have not had a technician out to my home yet but I already have great expectations from the care that their team has shown me.

Very speedy service and excellent customer service and care

Great service, super professional, awesome price, and ultimately great results!

Gary is amazing very professional and courteous his knowledge in preventing potential problems is appreciated and helpful thanks Gary

Very professional and polite. Their product does the job.

I just made a call and spoke to Darren and he answered all questions I had. Regarding everything. Also very friendly and even coming to take care of the ant problem tomorrow and I made the call today! Wish all companies were like them!

Our technician was great—friendly, knowledgeable, and patient with my many questions. I love this company because once you establish service, they come out to take care of any lingering issues at no extra charge. That’s a huge value!

I’ve always been pleased with the service that Barrett provides and I highly recommend them

Great customer service and always a fast response

Called for a quote they sent someone the same day Great guy was very honest. didnt try to sell me something I did not need. Terminix Tell me it would be $12,000 For their service Way too much. I only paid a $107 M $48 for 4 months

Every time I call they are so professional and courteous. I never have to wait more than 2 days for an appointment and the techs are always on time and do a great job.

Really great service and friendly staff that go above and beyond. 100% recommend

Great service spoke with Joseph very attentive and helpful when making my appointment for my house treatment. 100% recommended.

Reggie was friendly and did a good job.

They are very good, timely and thorough! Very friendly call reception as well.

We’ve used Berrett for almost 2 years now. They are responsive, friendly and professional. We live in a fairly rural area and the general treatment has been very effective in keeping our home pest free.

I like Jeremy, he is thorough technician so I requested him to service us next time.

Berrett Pest Control has great product, but I had a few unacceptable experiences with the technicians. Although I cancelled my service, Keavrick, the customer service rep who handled my cancellation request, was very helpful, professional, pleasant and understanding. If the kind of customer service experience I received from Keavrick was given in the field, I would not only keep the service, but recommend Berretts to many others as well. Whoever is Keavricks manager, know that he caringly did what he could to keep my business, but unfortunately he cant guarantee the behavior and service of the technicians. Thank you Keavrick!!!

Called for them to come out, but fixed the issue on our own so we canceled the service. The customer service was very professional. They did not change their kindness when they heard I wanted to cancel.

Spoke with one of the Customer Service rep today and she was amazing. Dariela thank you for your awesome assistance and professionalism

Clear, concise and easy to sign up.

Great service, friendly & helpful with changing my appointment time.

Great customer service and the tech showed up on time. I would highly reccomend getting a service done with them. Entire transaction was a pleasure.

Always professional, on time, and friendly

Very respectful and prompt. Receptionist staff kind and helpful.

Always flexible and willing to work with us, service keeps pests away, and the customer service is great.

Kimberly delivered great customer service over the phone. Very helpful and informative.

Made an appointment today. Berrett always provides a professional, friendly and efficient response.

I love Berretts! They are quick, efficient and friendly! Highly recommend!!!

Aisha with Berrett Pest Control was very pleasant and helpful when I needed to change my appt w/ Berrett. Sweet lady .

Helpful and effective service

Mike was amazing and so helpful..went above and beyond to help!!

Receptive, courteous, efficient.

Customer Service went above and beyond to help me get the info I needed. Thank you LaShonya!

Amazing work and affordable 👍🏻

Always polite and professional! They have helped us tremendously with our ant and spider problem in our new house!

Flexible scheduling and very professional

This is for Reggie customer service. Not the company. Opinion still out in services.

Very quick and responsive!!

Great service and wonderful customer service!

LaSonya provided excellent customer service.

Great job!

Excellent customer service and appointments in a timely manner

Great professional service through and through

Michelle worked very hard to work around our schedule

Extremely professional and accurately done

I had a question about a bill and I spoke to LaSonya. She was very professional and easy to talk to and solved the misunderstanding right away.

Professional, friendly, and knowledgeable.

Very friendly, and courteous staff!

Very friendly and helpful.

Awesome. Great staff.

Great Company

A+