Dr. Ramsey was very thorough in his examination. When all results were known he showed true compassion, kindness, and empathy. He answered all of our questions and provided us with all of our options. Although we would have liked a different outcome the care and compassion we received made all the difference during this difficult time. All staff I interacted with were kind and while I dont remember all their names I wont soon forget their kindness. Ashley and Tiara were the two I remember the most. Compassion and thoroughness are top of mind but from beginning to end I had a great experience.

Had to bring our dog to the ER on a Monday morning after persistent diarrhea and bloody stool. Although the wait was long (nearly 4 hours), this was out of their control since one of the veterinarians called out sick. We had to wait for another doctor (Dr. Robinson) to arrive before we could be seen.The staff were friendly and all were wearing masks. The waiting room was very clean; some places you go to have dirty waiting rooms that smell like dog urine. Even when we went back later that night to pick up our dog, the waiting room was clean.Our doctor provided a thorough explanation of what could have been wrong and the treatment course for each diagnosis. They also explained the costs clearly. When the doctor called later that night they not only gave us a good update on his status, but also provided options to reduce the cost of care since he was responding so well to treatment. This was not needed, but still appreciated.Finally, it was very easy to get an electronic copy of the invoice and his treatment record so that we could forward them to our insurance company for the claim. And, this clinic gives a 10% military discount which is always appreciated.The only negative I would say is that I wish the staff had been deliberate about providing a status update on our dog in the evening. We left him at the clinic around 12:30pm and had not heard from the clinic by 6pm. We decided to call and get an update on his progress. This was easy and we got the information we wanted, it just would have been nice for the clinic to have done this proactively. However, I understand if they are busy it is difficult to do this for every client.Given the positive experience we had at Mission Vet, we would highly recommend this clinic to others for an ER visit.

Extremely impressed at how quickly my precious girl was seen and the care that was given to her. I am forever thankful for you all saving my Sophie and the patience and understanding given to me in my distraught state. They Saved my Sophie! We paid so much less than we anticipated. We paid a deposit which was the estimated amount of the care and ended up being refunded over half the amount, which was a huge relief!

Welcoming front-desk staff and obviously caring veterinarians. Attentively listened to the history of my pets medical condition, considered it thoroughly, and offered treatment/suggestions based on his situation. Discussed cost clearly, and worked with me to do what I could afford instead of trying to push what they knew I couldnt.

Appreciated that pandemic precautions were taken in waiting room (ie, masks required) and in private consultation rooms. Although not used, liked that Mission Vet offered drive up service too. Allyson McBride & Dr. Witsberger were very thorough with Abbies assessment and steps moving forward, along with cost estimates. They spent a lot of time with us explaining situation & options and so appreciated that we didnt feel rushed. Most appreciated that they spent the time assessing & explaining Abbies situation with us and that we were able to ask all of our questions.

Our cat was attacked by a dog early one morning and when we brought her in she was seen within a half hour. We were given consistent updates on her treatment plan, cost (which can be very costly) and her general state (agitated but drank water etc). She went in at 5:40 am and had surgery by 12:30. I recommend Mission Vet to everyone I know for their professional staff and excellent communication with pet owners. We emailed the vet tech two days after coming home with our cat and they responded with a call that morning. I also appreciate the up front discussion of cost.

Much better this trip here for me and my fur baby.. very informative, empathetic and caring.. thank you all very much. I will be returning when and if needed. Richard and Karah

Gabe, vet tech, is an absolute golden asset to your practice as is the vet, Dr. Robinson who oversaw the care. Gabe is obviously in the right place in terms of his energies given to work for which he is perfectly suited. It is clear he loves animals. He demonstrated a beautiful demeanor of compassion, professionalism, and commitment to his work. A the end of our visit when Gabbi was being discharged, Gabe spent 10 minutes delivering comprehensive and thorough discharge instructions. Dr. Robinson (female vet, I think her name was Robinson - she is an LSU graduate) was wonderful. I know you all are very busy in your practice, but she demonstrated a sincere demeanor of actively listening like we were the only clients. The fee for service was also fair and competitive I believe. I had full confidence that Gabbi was being cared for compassionately, expertly, and lovingly.

Thank you, Mission Vet for all of your efforts to help my Belle. She passed away and I received this is the mail- I was very touched and grateful to have this momento of her. Thank you again, and God bless

Excellent service was provided by Dr. Mosley and his staff when our fur baby was injured. When we walked into the hospital, the office staff contacted their nurse team and one took our baby and the other stayed to make us feel better. The nurse kept returning to provide our family with updates on our fur baby. Dr. Mosley communicated every detail and provided us with recommendations. He was transparent with the cost and even encouraged us to get stitches removed by a vet and not the ER specialist. He also called us when our baby was out of surgery. He called us twice and made us feel better. We would highly recommend this hospital.

Great location even though the time frame is lengthy. They allowed me to go home and kept us updated. Thanks for taking care of Pugsie as if she was your own. Thanks for helping her feel better.

We had to take our kitten in after she was attacked by a dog. They whole staff was very sweet and supportive. The vet tech was amazing, and the Vet was very nice and helped us through a hard decision. We ended up not being able to save the kitten, but the staff was amazing during the process and made sure we had all the time needed.

Well organized, excellent communication between staff and client, kept me informed and updated, listened well without rushing me and offered options. Doctors and techs/nurses were kind and concerned as well as professional and extremely capable. Communication, organization, process oriented, smooth, consistent, client and pet friendly. Mostly… obvious commitment and care for pet and person.

Thank you MissionVet for everything you did for CClovis and our family. During one of the toughest times in our lives you all were so sweet and caring. Words really can’t describe how grateful we are 🙏 THANK YOU!!!

This place is absolutely AMAZING!! I walked in the door feeling so worried and so scared, but as soon as I came into contact with a technician, I immediately felt at ease. I knew from that moment that they were going to take care of my baby Aspen just as I would. We were seen quickly and I was updated on her plan of care every chance they could. Dr. Johnson was wonderful. Very thorough, caring and willing to answer any and all of my questions. He definitely went out of his way to ensure that my dog was provided with the BEST care and referred us to the proper people. Highly recommend taking your fur babies here and can guarantee that they are in great hands.

MissionVet was extremely present, open, and invested in our dogs needs. They answered all of my questions, helped ease my mind and walked me through the entire surgical process ensuring I understood every step they would take. Communication was forthcoming and comprehensive. The surgeon even took time to call about post-op care and took the time to answer all of my questions. I never felt rushed or pressured by anyone. I am grateful for the professionalism, promptness, and personal touch they provided us. Clinical performance and communication were outstanding!

Made an appointment, drove 4 hours, and then I was taken back almost as soon as I arrived! That was wonderful! The tech was great, as was the Dr. He confirmed the diagnosis my vet had made and then greatly increased the medication. There was no suggestion of any additional tests or added expenses. I was very happy with that. Now on to the healing! Honoring the appointment time was wonderful, but ultimately having a Dr who explained things well and made time to answer my questions was the best.

If your looking for a oncologist go to Austin!! This clinic is so busy!!! it will take months to get help for your pet. On top of feeling desperation for a oncologist, the only advice from receptionist was settling up with there surgeon to remove tumors without even seeing the oncologist. This would not always be the protocol & without knowing other medical conditions or age of my pet 🤯.. Save your self the compassionless phone call start looking in Austin and surrounding areas if you are trying to save your pet.

Easy to do business with. Can do attitude. Professional. Experienced. Excellent customer service. My only concern is that my cat was sent home with nausea meds for dogs only. I replied to Dr. Garcia’s summary of my visit email dated 09/08/21 on the same date with my concern, however, I haven’t received a reply as of today, 09/11/21.

Doctors are great. Ability to set up an appt is a tad difficult but I know times are busy. Doctor came out and explained everything and gave me different options

I love the team at Mission Vet! Everyone is friendly and helpful. Dr. Howard was so great! I appreciate her patience as I asked a million questions to make sure my feline empress was well cared for. I felt that from the moment I walked in the door, the staff cared about me and Khaleesi. That is a wonderful feeling when youre fur baby has been diagnosed with cancer. Dr. Howard was the absolute best!

Everyone I interacted with was nice. Details about each test and each finding were explained thoroughly. The staff kept me informed. It is clear the staff are good at what they do and that they care about their patients.

Medical staff was awesome! Doctor Cooper was very informative. My dog woke up paralyzed and they took her right in. They were very clear of the monetary side of the emergency surgery she required. Once the surgery was done, communication went downhill. The front desk staff stink! They are rude, slap you on hold while you are speaking and leave you there for 15-20 min at a time. They told me it was too busy to check on my dog after her surgery. There are Kind ways of telling people the office is slammed. They had attitude problems..all of them! It really made me re-think my decision on taking my dog there. Replace the front desk staff with compassionate people who love pets and their job. Most people are there for emergencies and are VERY emotional and worried. Treat them with respect and pretend you care!

This was my first visit there in 3 yrs bc my primary was unavailable - middle of night visit. Staff was soo attentive and personal. Vet on duty (wish I remembered her name) was extremely empathetic. I appreciate her taking the time to educate me on my dogs seizures and making sure I had a full understanding of best practices. THANK YOU 😊

Our care was good but I think they need more vets. Most people had to wait 4-6 hours. I understand that some people might bring their pets in for non-emergencies (not sure why someone would take their pet there for a non-emergency; its extremely expensive) but they appeared to have only one vet working and the lobby was very busy; we were there on a Saturday. We received the information and medication we needed to treat our pet.

We took our Frenchie, Murphy, to Mission vet back in April for a slipped disc in his back (Side note, dont get French Bulldogs, they are prone to IVDD, among other issues - Google it for more info). Anyway, Dr. Cooper and the staff there did an amazing job at treating our little guy. When we first got him home, he was essentially paralyzed from the waste down. Mission Vet helped us with meds and physical therapy instructions.Im happy to say Murphy has made a 95% recovery. Aside from a bit of wobble in his back legs, there is no indication that he was ever hurt. We are o glad that Mission Vet was able to help him and responded quickly so as to maintain his quality of life.Downside is the surgery was quite expensive, at $6,000. But if I had to do it again, I would.

On August 23rd my baby girl, Miska, was brought in under the assumption if internal bleeding. They quickly told us that it wasnt but in fact a bite from a venomous snake, they quickly took action to save my babys life once it was figured out. I was an emotional mess through it all, hoping on everything dear to me she would pull through. Their excellent staff saved her life, and I will forever be grateful for them. One in particular was an amazing help his name was Gabe, he kept reassuring me with constant updates on her condition. Mission is very lucky to have a devoted and dedicated worker like Gabe.

The hospital was Clean, had great clinic flow, and very friendly staff. The overall experience included a professional environment with your pet being treated well and vet was very professional and explained everything well. The wait times are long, but it’s excepted at emergency hospitals.

We took our puppy in for a mishap during professional grooming that led to painful corneal abrasions. Although there was a good wait, staff were very compassionate and made her as comfortable as possible while waiting. The professionalism and kindness of staff helped ease our stress and once the doctor attended to our puppy and visited with us - he was very knowledgeable, patient and thorough. It’s great to know this emergency hospital is right nearby - we’d definitely recommend it!

My cat, Rhiannon, was diagnosed with G.I. lymphoma, a very aggressive cancer, back in January of this year. I brought her to Mission oncology for her care. Unfortunately her cancer was too aggressive and her chances for survival werent high.Despite this grim prognosis, we started treatment, even resorting to a Hail Mary option when chemo failed, and just prayed for the best. Dr. Howard of Mission Oncology was incredible, supportive, and informative. She walked us through all our options and helped us decide the best route of treatment.The day I had to put Rhiannon down on March 27th, the staff at Mission were caring and supportive. She was at peace in the end, and they helped me give my cat that precious final gift of easing her suffering. A week later, I received Rhiannons ashes, pawprints, and fur, along with a condolence card from Mission signed by the doctors and staff. We elected to have a private cremation because it was at a reasonable price.As pet owners, the most difficult challenge is the knowledge that our beloved animal companions have shorter lives than we will, and there will inevitably come a day when we have to put them down. I miss Rhiannon more than words can say. She was with me through my entire adult life, at my side for nearly 14 years, and losing her was the hardest thing I have had to go through. Mission did all they could to save her, and this makes me feel that I did all I could to save her. And when there was nothing more we could do, the doctors and staff at Mission helped carry me through this devastating loss.

Mission Vet Specialty & Emergency has helped us with 2 beloved dogs with serious illness. Their care and communication is the very best. Both dogs are now well and thriving! I would recommend them to anyone who wants the best care for there pets.

They took Emma right away to check her vitals after having an allergic reaction to being stung by a wasp. Kept her comfy and calm her whole visit, and made sure to keep her to make sure her face swelling went down a bit. They took really good care of Emma and Im glad Emma wasnt stressed being there. caring for the patient, making sure in whatever way possible she was feeling comfortable

We love our dog like she is our child and Mission Vet extends the same level of care and emotional connection with the animals in their care. Our Bella has regained a quality of life we feared was gone forever. We are great full to Mission Vet for giving us several more beautiful and pain free years with our baby. You love our Bella as much as we do, educated us on her situation, and kept us informed every step of the way. Thank you!!

Dr. Cooper and the whole staff at MissionVet is a godsend. We are so thankful for their support and assistance through these trying times with our dog. They have gone above and beyond to help us know what steps we need to take & made us feel confident that we can get our doggo walking again! Your wonderful team helped relieve stress & worry, you show you cared from the bottom of your heart for our sweet boy, & your team helped us through one of the most trying times so gracefully and professionally. We are forever grateful for Dr. Cooper & her staff at MissionVet. We would highly recommend MissionVet!

This veterinary hospital was so empathetic and went above and beyond when my dog got sick and had to be euthanized. The veterinarian was compassionate and the staff members were caring and attentive. They allowed us to sit in a room and wait for my family members to arrive to say goodbye to our dear family member. They offered a complementary plaster paw print, and called a couple of days later to let us know it was available. I was so disappointed in the vet we have used for over 20 years, but it turned out to be a blessing in discovering Mission Vet. Please don’t even think twice about taking your animals anywhere else, I promise you will not be disappointed.

The staff at MissionVet was very professional and compassionate despite being obviously busy. It may not seem like much, but even a minor injury can put the pets owner through a great deal of emotion stress and the empathy was very much appreciated. Please dont let go of the customer service piece, it goes so far. Showing empathy for my dog and myself.

Dr.Garcia and her team did an excellent job treating my dog, he came in with some pretty nasty issues and they fixed it all and were both professional and kind on a personal level. I am so thankful for this team of vets and techs! The clear communication about recommendations, clarity with pricing, and overall care of my pet were such a blessing to me!

The staff and doctors at MissionVet were lovely and helpful. Theyre all extremely professional and gentle. The office is clean and quiet - so surprising for a vets office. We felt well cared for and feel our baby is in the best hands possible. Dr Jones was gentle, thorough and thoughtful.

Dr. Mosely, Dr. Garcia, & all the other staff members we interacted with were very courteous & professional. I would definitely return here if I had another pet emergency. I appreciated that everyone I talked to wanted to help my cat get better & and make him feel calmer & less stressed out. I also appreciated how open & honest the doctors were about their treatment plan & with any updates on how he was doing in their care. Many thanks to everyone I interacted with (front desk, care doctor, & surgical doctor).

Very professional and attentive. Thoroughly provided an update on my pets status. I feel the staff and doctors communicated well and treated my pet with care

They have taken such good care of my dog through her cancer experience. I feel like we were partners all the way. She is 1 year cancer free today. Very good at communicating my options and the payment required. I felt confident in my decisions

They took good care of our dog. Caring system. VERY important, they answered the phone, did not send us to an answering machine or endless phone tree. We talked immediately to a real person.

My experience here was great! The doctor and staff were very friendly and they took great care of Bandit. Costs of procedures were discussed before moving forward with anything. :)

Mission Vet and their team have been very helpful and timely in their effort to help my pet during his health crisis. They literally saved his life when he went into hypoglycemia. They have also been very supportive once he was discharged by ensuring meds and any other pertinent info was shared from the vet. Due to the vets very busy schedule, if I had any concerns or questions, they were relayed to the vet and I received a timely response either directly from the vet (phone/email) or from a vet tech who is part of the team. Communication between pet owner and vet specialist was one of the best Ive experienced so far with all the important details.

Understanding that all hospitals have been extremely busy lately, I still felt that the techs and doctors took their time to read through my cats files, evaluate his situation and provide the best advice. They explained the different scenarios and helped walk us through the treatment options.

12 hour wait and they expect you to stay on premises. I left after 3 hours knowing it would take most of the day to be seen. I was called later that evening informing me we had been skipped! I understand being busy, but there’s better ways to communicate with clients and their pets.

We love Dr Cooper and staff. I never feel rushed in my discussions and questions regarding my dogs ongoing treatment plan. Staff are friendly and the clinic is clean. Never have to wait long in the waiting area for our appointment. Dr Cooper never makes me feel rushed and I appreciate the client doctor discussions we have. It makes me feel like my dogs care and long term treatment is collaborative.

Bexar received quality care here and is recovering well. The staff is knowledgeable and caring. I highly recommend Mission Vet to all pet parents when specialty or emergency care is needed.

We had a great experience with Mission Vet. They took great care of our pup and gave really good updates each time they called. Communication was really good.

We have been seeing Dr. Ramsey for over two years for my dog’s breathing issues, after seeing many doctors who just didn’t know how to treat properly, and after years of trying different medications and treatments. On the first appointment Dr. Ramsey took the time to extensively explain to us her diagnosis and gave us treatment options, one of them being inhaler treatment which had never been explored before by the many vets we’d seen. He also trusted our primary vet’s tests and notes and he didn’t push for any more unnecessary tests. My dog has been on this treatment successfully for the last couple of years, having regular check ups and sometimes making medication adjustments. We are so happy to have been referred to Mission Vet specialty clinic by our primary vet. I do wish the regular follow appointments that sometimes take 15-20 mins were a little more affordable especially for us going more often, but it is nice to have that peace of mind of the 24 hr availability. I highly recommend Mission Vet for emergencies and pets’ more complicated conditions other vets sometimes don’t know how to treat.

Expect to pay more for emergency services but they truly saved my cat when his urinary tract was blocked a few years ago. They were able to take him in very quickly.

I give a 3☆ because, the customer service was amazing! But the waiting was horrible, me and my daughter waited 11 hours for them to check my daughters cat, but they kept pushing the cats spot to get examined, back because they said they have too many critical pets. I would like if they told me at the beginning that it would take so many hours. After 11 hours I had enough and just took the cat back without getting any examination.

I arrived at 8am . I am aware that I am a walk in patient. I called first and did expect a wait time. However, it has been 6 hours.! Ive checked twice and have been told that 5 patients are ahead of me. Which seems odd after 6 hours. Someone did check his vitals but that was 4 hours ago. The patients that are being treated, they treat well. But walk in patients are kicked to the curb. It should not take over 6 hours to be seen. Extremely disappointed and beyond frustrated. Expected a much better experience.

Everything was great! Everyone was friendly and helpful. I especially appreciate the medical tech waiting with Michaelangelo while I got the air conditioning going in the car and then bringing him out.

Everyone was friendly and a great atmosphere to be around. The veterinarians were knowledgeable and helped me understand what was happening to my pet and was able to treat my dog with a positive outcome.

Overall—Great, thorough care. However, this was minimized by the ever-present money talks business cloud that always hovered over my head. Its stressful enough having to see your pet sick— then you go through the unexpected hell of a hand held out in front of you. And, you have no choice but to pay up, because you really have no options, really, to pay out your bill. I HATED that part of the experience. Also, theres no way to comparatively study the bill, but it SEEMS like charges were either excessive and/or they were too expensive. But I cant prove that. Otherwise, Id give a 10 rating. And I cant give less than a 9 rating because its not fair to ALL of the people who cared for Mina. They were great. Saved Minas life

Not too thrilled so far, the doctor comes in after a while you give tech info. You don’t see vet examine dog. Very expensive. I had to wait hours getting echocardiogram for my dog because they we backed up! Why is that? Not like a specialty hospital. Also have many Er vets why is that so slow?

There was a long wait but they took good care of my baby. They maid my baby better.

The most painless and stress free visit to the vet I have ever had. Couldn’t have expected the quality of care and sincere concern for my puppy.

Awful awful customer service on your first phone call with them. The woman I spoke with was uncaring and sounded a bit annoyed with my phone call. Very poor quality service especially when you are simply calling in to try and have your fur baby seen. I do NOT recommend.

I understand that walks in are treated differently and emergency status is taken into account (a cat was attacked and obviously needed immediate care for example) but the first thing we were told when we walked in is Ill be right with you while the front desk associate continued to train the new employee on the computer system. Then, we were told to sign in with the QR code...just tell us to sign in, what was the point of having us wait! Further, the same associate spoke to the trainee about not letting people ruin [her] vibe while working there. We proceeded to wait for two hours before leaving because we scheduled another appointment at a different vet (apparently only referrals are allowed for appointments here?) Terrible communication all around. I cant speak to the actual medical services but communication and attentiveness was poor. Will never come here again.

The care given to our little boy Ace was wonderful! Truly appreciated Dr. Lucchettis excellent communication skills, and thoroughness in discussing in-hospital care/diagnostics and follow-up care upon discharge. Found her very open and personable.

We had a pre-surgical consultation and Dr. Worth spent a lot of time explaining the options for our dog. I also appreciated the written feedback we received by email. He took time to explain things in detail. He even said I could email him with questions.

Took care of all my pets needs like she was their own. Called me and kept me in the loop. My dog was having puppies, and they all died due to o e that was breach. They addressed my dogs needs and performed surgery right away. I’m so happy they helped save her.

I trust my dear pet with the doctors and staff at Mission Vet Specialty & Emergency. I know theyre going to do their very best to help my baby heal. Theyre thorough, professional, caring and knowledgeable. They also have the best hours and location for us. Theyre Gods Angels for our pets and for us, pet owners! Thank you for being there for us!

We had to put our cat, Cupcake, down today. The staff at Mission Vet Specialty and Emergency were amazing and made a very tough situation so much better. The lady who answered my many calls was very patient with me. The team got Cupcake pretty fast after we got there. Dr. Robinson called not long after to let us know our options. I was able to pick my daughters up from school so Cupcake could pass with the ones who love her most. Mr. Gabe was the one who showed us to the room we would say our goodbyes in. He let us know that there was no rush and that they were there for us. He truly treated our Cupcake like his own. Dr. Robinson came in when we were ready and talked to my daughters and answered their questions. Through tears we were told everything that was happening. Mr. Gabe came back in the room and let us know that we could take our time with her. He made my daughters Cupcake’s paw print. Today was rough. Today was sad. We will always love Cupcake. We will always be thankful to Dr. Robinson, Mr. Gabe, and the staff at Mission Vet ER!I highly recommend this ER!!!

I highly recommend MissionVet. I’ve gone twice for emergency with my pets. Most recently my bulldog lost her fight with cancer. Unfortunately, we knew it was time at about 2am. I called MissionVet and a tech immediately met us outside. They were compassionate and so caring for a dog they’d just met. It was the perfect experience to say goodbye to our sweet girl. I hope not to have to deal with this again, but if I do, I’ll be going to MissionVet.

I am anticipating a full diagnosis and recommendation for Marus health and well being once his current medication subsides and the nature of his malaise is revealed. You were expedient with his appointment and subsequent testing.

Great specialty vet - after taking my dog to several local vets, Mission was finally able to diagnose him and put him on a treatment plan. Great staff and vets. Thorough exams and prognosis

Called and was placed on hold for 10 minutes, someone picked up and hung up. I called back and they didnt even answer and just put the call right back on hold. After another 5-10 mins I hung up and called back an hour later and they did the same thing. Ill take my business elsewhere since they cant even answer the phone properly and ask if we mind being placed on hold. Rude and unprofessional.

Excellent care and my sweet Teddy was thoroughly examined. We were informed and asked for consent every step of the way. Ensuring we remained calm and Teddy was well cared for.

Ive been to this clinic with two different pets and will continue to use this clinic for after hours emergencies. The staff are great to work with and have been truly exceptional with their knowledge. They have been on-point with diagnosis. My ONLY negative comment is that payment plans or pay extensions are granted. When you find a stray animal and dont expect to pay thousands of dollars, it leaves the good Samaritan at a huge disadvantage. They were fast at recognizing a severe illness and was willing to take a stray cat in despite a full ER.

Kind and professional! I valued the cost transparency and the excellent communication from the providers. We will be returning with our dog for follow up appts.

Dr. Cooper is very caring and sensitive which translates to a wonderful bedside manner when you are worried about your furry child .....Again..Dr. Cooper is top notch . She always explains things well and is very sensitive to my pets needs and mine . I have found this lacking in so many other places so when i find it i notice and appreciate

The neurologist at this clinic is extremely rude and lacks compassion. Thank goodness I have a caring and loving regular vet who can continue my guys care.

The doctors are great, the Techs are great, the office staff are just horrible. This is the face of the practice and its just ugly. The office practice manager should be fired-this person cannot run an office, period. It is routine, not the exception, to be put on hold for 15-20 minutes. I was hung up on twice and transferred to no one after being on hold for 17 minutes. I will definitely make sure my general practice Vet know how horrible this practice is run and to send patients anywhere but there. Ignore this review at your own risk, you have been forewarned. Dont say no one warned you.

Wonderful staff all around :)Love and care for our lil Alfredo…detailed explanation of his condition.Priceless.

We had been taking our sweet bear here for the last 6 months for bone cancer treatment and had great experiences as she was always nervous. When her time came we called and they said they would be ready. We still had to wait in the lobby and were asked to fill out all her paper work again when time was not on our side. Not sure why they needed all our info again as we have filled it out before and it’s in the system. I wish I got one of the nurses names and the dr as they were nothing but lovely and compassionate. However another nurse literally dropped my poor baby and she hit her head hard on the ground as they were taking her away. It was very upsetting and shocking to witness after just saying goodbye. Then we were informed they were out of boxes to take her home in and asked if we were ok with her being put in a bag. I had to ask for neither and just a blanket. I understand it’s a tough time all around by I’m in shock about the end treatment

Being that this was our first visit there, we were very happy with the service we received from the staff and doctor. They made us feel that they really cared about our pet and the situation we were in. Especially the way Dr. Beach explained everything to us and took care of our pet.

The service is fast, staff is very friendly, the techs are courteous and knowledgeable. No doubt they take care of my baby with compassion. Communication was fluent and transparent making it very easy for me to make the best decision for my pet.

My dog went to see Dr. Worth to have a mass removed from his side. I was extremely impressed by the level of communication we received throughout the entire process. The doctor was detailed and thorough in his assessment of my dog’s condition and the best path forward. He spent a good amount of time talking me through our options and answering all of my questions. I also heard from him several times on the day of the procedure as well as from the anesthesiologist and several vet techs. If you want to work with top notch specialty veterinarians and a clinic that understands how precious your pet is to you, Mission vet is the place to go.

Fantastic care for our Piper during a scary time, your team and Dr.Copper are miracle workers! You handled Pipers treatment with urgency and professionalism. Great Communication!

Ridiculous excuse for emergency clinic. 3-4 hours to get dog seen when it appears pretty slow. Front office does poor job of explaining. Vets should know that family’s are anxious but no communication from the back.AVOID

I am extremely satisfied with my experience from start to finish. I didnt know what to expect, Ive never put one of my dogs through surgery before, so I was especially nervous about the process and how it works. I was impressed by how much contact the staff kept with me after I dropped my dog off. I was updated on what time they think theyll get him in, when he actually is going in, any potential concerns they see and how that changes their plan, how hes doing post-op. It put my nerves at ease having knowledge about all of these details as they were happening and I felt more comfortable with the entire process. Everyone was very considerate and kind. I needed an emergency vet a few months previous for a different dog, and now wish I would have brought her to you instead. Hopefully I wont need to, but I will be using you as my emergency or surgical vet in the future.

We were very impressed with Mission. Even though they were incredibly busy, they kept my dogs pain under control and made sure he got bathroom breaks while he waited. We had taken him to Nightwatch and were so horrified with the way they treated our dog and our family that we left there without full treatment. Mission took over care and our stress and fear for our fur baby was quickly reduced. And the bill was literally half as much as Nightwatch quoted for the same treatment! They Kept my pet comfortable during his wait and made us feel like you REALLY care.

Highly recommend Mission Vet from our experience there. The vets were knowledgeable and caring. They took wonderful care and communicated to us every step of the way. Our rescue pup Chico got great care and recovered from his illness. They even followed up a few weeks later to see how he was feeling !

To me they give the best care. Your explanation and compassion for my girls best health.

The care my dog received in a somewhat emergent situation was excellent and thorough and put my worries at ease. She felt better that same day.

Out of nowhere my 11 yr old boxer Buddy had a 20 second seizure last night in which he lost his urine and bowels. Could not walk either. Within 30 min we arrived at mission. They were quick to act, checked him out and gave us options. They kept it real while also being sympathetic. They said his heartbeat was off like an afib type thing and it could also possibly be other issues that are associated with breed (cancer, tumor..). They offered over night which would run $1200+ for some tests (oxygen, bloodwork, X-ray etc..) to find a deeper issue but in reality for what? Dr advised he may last weeks or if lucky a few months with a lot of $$$ put out. He was 11….. he wasn’t the same when I visited with him after initial diagnosis. He was now walking but he wasn’t my dog. As an owner you just know. We had an extremely tight bond. I did not want to see his demise and suffering to please my family and my selfish needs for a few months at best. He was loved and taken care of. Had a great life and had puppy spirit up to this point. Most active 11 yr old I ever seen. I saved him 9.5 yrs ago and he saved me. He’s now over that rainbow bridge and we are devastated. We will heal…I digress.. we decided to put him down. Hardest decision ever. Mission was very supportive snd remorseful. At the end of the day, it’s a business and they were very professional and for that I am grateful. RIP BUDDY :(

My dog was transferred from another vet to stay overnight and we didn’t have to wait long for a tech to come take her back. Paperwork was emailed so intake was seamless. The vet was great, keeping me updated through the night, even taking time to discuss nutrition.The next time there is an emergency I know where to go. Great place for your fur babies!!!

Excellent specialty treatment. Dr. Cooper is outstanding canine neurologist.

Very caring and professional. i had to take my cat there at 3AM. Even at that hour they had a very attentive staff who took my cat in right away. They were very busy so I had to wait a bit but they kept me updated throughout. The vet (Dr. Harrigan) spent as much time as I needed to answer questions and go through the follow-up treatment. regular and thorough communication on status, diagnosis and treatment

Mission Vet saved my bulldogs life. She got heat stroke and they immediately took action to not only treat her current symptoms, but made sure to look ahead and prevent future problems that may occur!! Without their quick thinking and quality care my girl would not be here!

We rushed our furbaby to Mission Vet last night due to being bitten by another dog. Mission Vet brought him right in, took excellent care of him and kept us as worried parents well informed throughout the process. Thank you so much for your kindness and the care you showed to Tripp. He is now at home recovering ❤️‍🩹

Very very thankful for this group. We brought our dog to them in a life and death situation that required emergency, midnight surgery and they brought him through it. They communicated constantly throughout the process, even at 12:40 AM to tell us he made it through surgery.I see some complaints regarding cost and my simple rebuttal is that surgery and emergency medicine is not cheap and should not be cheap. If it were cheap, the 50/50 chance at life my dog had would have decreased to 10/100 chance. You pay for quality!Good work, MissionVet.

Service was great and timely. I appreciated how in depth the conversation was about my pet’s needs and diagnosis. I really appreciated how everything discussed in the conversation was typed up and emailed to me within the day, I found that very helpful. Broke down my pets diagnosis and medical plan in a way that was informative and made sense.

Friendly staff...good communication..they responded quickly and took excellent care of her. Will recommend.

Dr. John Beach at MissionVet saw my small dog relatively quickly when I brought him in for bleeding under his eye. Despite there appearing to be many animals that needed attention, we were able to get Homeboy (my dog) evaluated and sent home with his prescribed medications within 2 hours. The evaluation, pain medication, and and antibiotic all ended up being around $160 which was pretty reasonable considering I didnt have an appointment. I also really appreciated the staff that took the time to carefully explain the medication instructions and let me know how much they loved Homeboys name. All of this was achieved while maintaining safe social distancing and general health safety during this pandemic. Really grateful for this office for taking walk ins while my usual emergency vet was closed due to COVID-19 possible contamination.

My cat was having some issues & when I called to make an appt w/ his primary care vet they recommended I take him to an emergency vet since their soonest appt was Friday and the symptoms were worrisome. The technician here at MissionVet helped me figure out that it was not anything life threatening and that he could wait for an appointment with his primary care vet for a complete diagnoses and treatment rather than waiting for hours at their location since they were pretty backed up with emergency cases at the moment.

They took really good care of my cat. Kept me informed on what procedures my cat needed.