user
Lisa Ybarbo - State Farm Insurance Agent
803 Castroville Rd Ste 128, San Antonio, TX 78237, United States
Comments
Os
Review №1

My previous STI agent seemed lost the last three times I spoke to him . His office has been closed for several weeks, no one has called me back, after several messages. I reached out to Lisa Ybarbos office and Laura Luna was quick and highly efficient to help me. Her office has called me to keep me informed. THANK YOU LISA AND LAURA!!!

Na
Review №2

We have been doing business with Lisa and her agency for years and they consistently provide friendly, professional and prompt service. Laura is always so helpful and patient with my mother, which we really appreciate. From life insurance, to investments, to car and home insurance, this great agent and her office have provided the best service, and we will continue to do business there for years to come .

To
Review №3

Great service. I bought my car insurance and I am going to see if I can get home insurance.

El
Review №4

They drop my policy they sent me a notice in the mail told me to find another insurance company by January 2 2021 and there explanation was that they didnt have much information about me like what i went to state farm agency fill out everything there explanation didnt make sense to me and they wont even answer there phone when i call.

Ma
Review №5

Lisa and Laura are great to work with. Great rates and customer service!

Li
Review №6

If you want someone who is genuine and cares about you, please see Lisa! She will ensure you are protected for the unexpected!

lo
Review №7

Never answer the phone !!

RM
Review №8

Had bad experience with this agency I would not recommend this certain insurance company state farm or office to no one they where unprofessional, lack of poor communication ...(all this trouble because they where missIng a piece of paper that i was never told of )i brought a whole life insurance back August for my mother,due to the time of my moms passing they would not help me like they did even care or give A dam they told me that the policy that i actually paid for was no good at all, that it was not active at all when they took the first payment when I brought this in there office and after that 2 months prior they took money of my mom bank for draft payments already ...it just did not make sence why big company like that say the policy was no good when they where taking payments..at the day of my poor mom passing they did not want to here me or help me those agents from that office really are horrible they seem like they are friendly and nice but there are not they really ingnored me as well the people above them too ,time of my need i struggle to pay for my moms funeral .. there sorry people state farm and the agents there God help them there is no one greater than him what they did ...

da
Review №9

Great Staff, Great Agent!!!

Ma
Review №10

I have taken care of the services of the notary public and it is super professional

Ca
Review №11

Very kind

Information
11 Comments
4.3 Rating
  • Address:803 Castroville Rd Ste 128, San Antonio, TX 78237, United States
  • Site:https://www.statefarm.com/agent/us/tx/san-antonio/lisa-ybarbo-qs92h1ys000?cmpid=i8lu_blm_0001
  • Phone:+1 210-434-2711
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4pm
Similar organizations