Andrew saved the day for us. First of all,, he responded immediately to our distress call.. He came over when he said he would...and He quickly found the issue with our unit, fixed it and also did preventative maintenance as well so that our unit would not have any issues this summer. My husband appreciated that Andrew explained everything he did and why he did it. Reasonably priced as well. We were very happy with his work.

Andrew was so awesome! We had been out of Ac for almost 5 weeks and our normal person we used was just ordering parts and not really diagnosing the issues. Andrew came exactly the day he said he would and was on time. He stayed all day, had to take a part my whole unit and put it back together until he figured it out. He left us with cold air and came back the next day with the part that we needed. I honestly wish I would have called him first. We will continue to use him for all our Ac needs and I am so grateful he was dedicated to getting the problem fixed!!!! 10/10 would recommend.

Called Andrew at 7:30am and he arrived on time at 8:30 ready to work.He checked the unit and was able to tell me what was wrong within minutes of arrival. He double checked the parts that need to be replaced and explained why they need to be replaced. Andrew gave me a written estimate for parts and labor and was able to removed the parts that needed to be replaced in no time. Andrew located parts from suppliers and replaced in no time. He checked both the AC and heater and made sure units were functioning before leaving the job site.I will definitely call Andrew for any AC services and will definitely recommend him to my family and friends. Great job!

Andy is AWESOME ! He is very knowledgeable at his job . We recommend him 1000 times over. Very thorough and even took the time to explain things when we had questions . He really saved the day for us ! Our AC gave out late afternoon , thankfully when we called he was available to assist us right away and got our AC back up and running. If we could give him 10 stars we would !! We can’t imagine how we would of made it if it wasn’t for Andy getting our AC working in hot June here in San Antonio .

Andrew saved our bacon when our AC left us stranded in the heat. He diagnosed the problem as soon as he opened the unit. He was awesome and took the time to show and inform us of the problem, as well as what he would do to prevent the same problem happening again. He was friendly, knowledgeable, and well be sure to call him for another repair or when we eventually need a new system. Thanks Andrew and First Rate Services!

Andrew has a great personality and provided me with the best HVAC service.

Andrew is very knowledgeable and experienced in his field. He took time to explain what needed to be repaired and was very honest. I highly recommend him for any HVAC needs.

I would recommend Andrew to anyone who is looking for a trustworthy, professional. We were told our unit needed to be replaced by the first company called out. Andrew came highly recommended so we opted to get a second opinion. We were pleasantly surprised with his diagnosis and his explanation as to what our unit needed and why. We received an invoice full of detail. Because this was a rental unit we needed him fast and he worked it out. We are thankful to him as we can get a little more life out of this unit, and guess who we will return to for a replacement.....Andrew Sandoval.

Andrew Sandoval from First Rate Services, did an outstanding job putting in our high-efficiency Heat Pump unit. He took his time to answer all our questions, he was patient and kind, we are more than satisfied we are thankful. We highly recommend first-rate services.

Awesome service at a fair price!

Andrew was fast, honest, and friendly who does not cut corners.

It was hard to find someone locally to diagnose and repair my gelato showcase. Thankfully I found First Rate Services! Andrew and his team were on-time, professional, and explained the issue along with next steps to get the showcase up and running again. They are a great company and I highly recommend them! Nice guys that I hope I won’t have to see again, unless they are my customers. :)

Andrew is very knowledgeable and experienced in his field. He has done work for all my family and has addressed any issue that needed attention. Id recommend him to anyone. Hes honest and you can feel confident knowing he will do a great job.

Andrew did an AMAZING job. I had some serious issues with my ac and nobody could figure out what was wrong with my system. Within 20 minutes Andrew was able to pinpoint a major problem that 4 other ac techs missed completely. By the end of the service call Andrew identified several more issues and corrected them all on the spot. My ac is now performing much, much better and Im sure within a couple of days (enough time to test all of the long-term issues) Ill notice that all of my problems are gone. Andrew was professional, courteous, and genuinely concerned with making sure that all of my problems were solved. I recommend his services wholeheartedly. 😃

Andrew showed up on a Sunday on time. He is very knowledgeable about air conditioners and answered every question or concern I had. He got both my systems running at peak performance in very little time. He had all the right tools for the job and showed me where my system was at and what he wanted to see as a goal when the job was completed. I plan on using his services again in the future and highly recommend First Rate Services.

So this was my first time dealing with First Rate Services, Andrew was referred to me and I’m glad he was. Had him come out to clean my AC Blower and replace a UV light. He even went an extra mile and took it to a car wash because he wasn’t satisfied with how the water hose was cleaning it. I wouldn’t have known the difference, so right there is honesty. My unit is up in the attic and he made some recommendations on how he would have setup the unit, not necessary changes, but he said he could get rid of a vibration noise I’ve been hearing from the unit sitting up there on brick and plywood. I did have him come back out and he did an amazing job suspending the unit from the roof rafters and supporting it with springs underneath; it now sounds so smooth and he did it all at a great price for me. Andre thanks again for your professionalism and quality of work, see you when it’s time for tuneup.

First Rate did an excellent job on our a/c. Mr Sandoval is an experienced and smart tech. We found him to be honest and sincere in wanting save us money, instead of being a parts changer. I highly recommend this business.

First Rate Services perform First Class service. Andrew has taken excellent care of my heating and A/C unit for appx 7+ years. He is very honest unlike many other companies that want to rip and replace the whole unit. I have recommended his business to many of my friends and all have great things to say about him. I will continue to use them for years to come.

Andrew did a good job of showing and explaining the issue with our AC. In our case he replaced the AC motor on the outside unit. Responded quickly on the same morning we called him. Great job

Wow!!!! Two thumbs way up!!! I work 14 hours a day and my life is at a turning point..... but the dedication and confidence of first-rate Services proved to me that there is a professional individual mr. Andrew who cares for me and my family! with the quick and decisive thinking and getting the job done so late at night ..... me and my family can sleep warm this winter I give this first-rate Services 10 Starz for surpassing mine and my familys expectations!!!!

Excellent. I worked in the construction field over 45 years and have to say Andrew Sandoval is a knowledgeable HVAC craftsman. His work was impeccable he and his assistant both were personable, polite and very professional. His method of diagnosis was through, on the mark and his explanations of repair options left me as a customer confident of his competence. He did not disappoint, and Id recommend him to anyone. The price was very reasonable which was the bonus to the whole experience. Ill say it again Excellent

Great Service @ affordable price...Very professional technician and respecting all precautions against covid-19...

Andrew was great. He was honest and was real thourough, I never felt he was trying to over charge me. He made sure that the job was done quickly and correctly. My house has never felt better.

I’ve been using First Rate Services since 2017 for all my HVAC needs. Andrew is professional and knowledgeable and does the job right the first time! From repairs to service, I highly recommend FRS. No job is too small or too big, Andrew always delivers.

Outstanding service all around. Punctual, professional, dependable and honest. I highly recommend them for your HVAC service needs.

Stepsons R22 Trane system went out after 29 yrs. I called a guy who did a hack job band-aiding the system in June of 2018 and it held for 2 yrs. Called him again, but he was gone til mid July. He referred me to Andrew Sandoval - owner - First Rate HVAC.Andrew came out a little later and assessed the issue. Yep - it was time for a total replacement. Replaced with a Bryant compressor and Carrier air handler - new thermostat - outside power box - and an extensive rework of inside area where air handler sits and more. It was an all-day job that he and an assistant did a fine job installing .One of the things that sold me on Andrew was his Google reviews. At the time he had 88 and all were either 4 or 5 star.Look at any of these outfits that advertise on TV all of the time and see if any of them have that rating. None of them do and they all have a swarm of 1/2 star reviews.The unit where I live will die one of these days and when it does I will call Andrew to replace it.

Fantastic service! Will recommend to anyone.Replaced my 29 year old unit and did a fantastic job!

He was great! Polite and professional.

What can I say. . . First Rate Services - Andrew Sandoval Professional, Knowledgeable, Friendly, Diligent, Clean and Thorough!! Texted me he was on his way to my home. Showed up on time. Went straight to work without any interruptions except to explain what he was doing and why! WOW! What service!! Seriously, this young man is nothing short of OUTSTANDING! He fixed my AC, vacuumed up the dust and wiped down the area he was working on and actually left it cleaner that it was! Tested the AC for any complications and scheduled a follow up call. If you want honest, hardworking , friendly and thorough . . . Andrew is your man. First Rate Services. Please give him a call for all your service, repair and installation needs.

Andrew fixed my a/c today. He did a great job at a reasonable rate. I called him last evening and he was here the next morning. I was impressed with the job he did and will hire him again when needed. I highly recommend him.I had Andrew come to help with my a/c unit again today. I cannot say enough good things about him. He is professional and honest. If you need an A/C professional, call Andrew. The world needs more people like him. Thank you.

First Rate Service did a great job. Andrew was able to find the problem that other big HVAC service providers couldnt. Very knowledgeable at his profession and punctual too. It was great to find someone that could come in on the weekend. I highly recommend First Rate Service for all your HVAC needs.

Andy has done work for us a few times, he is always prompt and tries his best to work you in when you have a emergency. Him and his partner(so sorry I forgot his partners name, but he was a really nice guy and very knowledgeable)recently repaired our heater and did everything they could to help us out, and all while giving great customer service. I will definitely use them again and recommend them to family and friends.

I normally dont do reviews but feel compelled to since First Rate Services definitely merits a 5 star review. The quality of work as well as their professional demeanor were much to my satisfaction. I would highly recommend them for any AC repair work. Keep up the great work gents!

Excellent Service! Fast, reliable, honest, and very trustworthy. They helped fix a small issue from the end of last season another company said was a $2k to $3k job. The other company messed with my unit, but First Rate was very honest and fixed it. I will definitely use them again.

The service provided by Andrew with First Rate Services was amazing. We had an installation done for our central a/c system. The work performed was very thorough and professionally done. Andrew took the time to explain any questions regarding the installation process and the overall central a/c and heat pump functions. The overall price of the equipment installed was very affordable for the system that was installed which even included an upgrade to a larger unit. I would and will highly recommend Andrew, First Rate Services, and his associates to everyone I know. I can not emphasize enough what a great job they did for us. Our thanks for truly a First Rate Service.

I definitely recommend First Rate Services. I had an emergency with my AC not draining properly and it had began leaking water onto the ceiling. I started calling around and came across First Rate Services. They answered my questions and stayed on the phone with me as I inspected my unit in my attic. (Hubby was working so it was up to me to look around) The information was thorough and spot on what to look for and how to rectify the problem. They didnt have to spend the time on the phone with me but they did and I appreciate there honesty. We are going to be needing some additional parts for our unit and definitely First Rate is the way to go. Thank you, First Rate!!

I was referred to Andrew by a friend. He did a furnace repair on my mom’s house. By doing a thorough analysis he was able to isolate a problem on a circuit board, and only had to replace a minor part, thereby saving me a lot of money. I have rarely met an AC guy as knowledgeable as him. He really seems to be dedicated to his craft.

Andrew came out as soon as I contacted him when I came home after work and my AC wasn’t cooling. He checked everything out and had my house cool again in no time! He was very professional and straight forward! I HIGHLY recommend First Rate Services!! Thanks again Andrew!

Andrew went above and beyond in not only getting my unit fixed but in calling the manufacturer of the unit and inquiring about getting the parts that were still under warranty. He was on the phone with them for hours before he could finally get some answers. He didn’t have to do that. Once he got the parts, he completed the job quicker than anything while delivering top quality customer service.

I am very satisfied with the service offered by First Rate Services. Andy is a hard worker, knowledgeable and polite young man. His customer service is outstanding. And my AC works perfect now

I cant say enough great things about Andy. I have used his service for many many years. Hes incredibly concious and careful with his work. Hes very prompt and very fairly priced.He maintains all of my business and home equipment as well for my Sons Rentals. I will always have Andy do my work And I HIGHLY RECOMMEND HIM TO EVERYONE .

Andrew showed up right away and fixed the issue . He got the a/c going . I appreciate his honesty . He saved me some money. Very professional and efficient. I would recommend his services .

Andy has been my AC man for a few years now, he is very knowledgeable and affordable. Andy takes care of my personal home as well as my brothers 10 rent homes and my mothers coolers in her convince store. As soon as we have a problem we call Andy immediately and he is there to take care of us day or night as soon as possible. I would recommend Andy and First Rate Services to anyone needing help with any of their AC or coolers/freezers/ice machines for your home or business. He is fast, fair, and very professional. My friends and family will continue to use Andy for all our AC and coolers at home and in our business.

He was at my door less than 30 minutes after I called him. He was polite, honest, and worked very quickly. He was kind enough to swap out my older style fuse with a newer easier to find type. Thats going above and beyond. I will be using him from now on in the future.

I would like to thank Andrew for coming out to my home in a very timely manner and working on my AC unit. He was able to fix the issue at hand. He was very personable and let us know exactly what troubleshooting procedures he was doing. I appreciate the honesty, integrity amd work he provided. I hope I dont neeed AC service anytime soon, but if I do I will definitely be calling him again!

Andrew Does some great work. And with exceptional results. His work is clean, And he leaves my AC in good working order. Keep up the good work Andrew 👍

Called him afterhours to schedule next day. Fixed the problem and had my unit running like new.

They provided fast and efficient service and great customer service. Told us exactly what was required and quickly corrected our problem. We highly recommend First Rate and will continue to use them for any future service requirements.

Andrew was very punctual and knowledgeable and was able to get my AC working!!! Thanks for such a great job!

I have known Andrew for some time and always considered him as an honest and hardworking person though I had not used his services. Recently I did ask him to service our home HVAC system and he was prompt, professional, and reasonably priced. It is highly likely that I will request his services again.

I Appreciate the quick response, He saved me a lot of money and he fix our AC in no matter of time, very professional! Thank you Andrew

Andrew is a professional, skilled & honest air conditioning and refrigeration technician. He has the years of experience and knowledge, and you can trust his work. If you have a problem with your air conditioning or refrigeration, you need to call First Rate Services.

Andrew came out quickly and was very knowledgeable. Would recommend to anyone in need of service

I was very satisfied with the work. I will be recommending to family and friends. Im hoping to get my system replaced soon by First Rate Services. Stay cool!

This company was the second company I called after being scammed by another AC Tech Sam. They came over on same day LATE notice on my part and they fixed my AC unit that same day within 2hrs. Very grateful and very satisfied customer! Thank you .

First Rate Services is truly a professional HVAC service. Andrew was friendly and very knowledgeable about his craft. Their hourly rate worked best in my situation and I would definitely use him again.

I would recommend him to anybody!! Me and my family always call him when we have problems with our AC/heater, and sometimes he would take the time to talk us through the steps over the phone!!! The pricing of everything he does is quit reasonable and I am very satisfied!!

He was amazing. I sold my home after the installation and the home inspector was impressed by his work. Hes a very honest man. He has morals and is very respectable.

Great service, trustworthy and quick. I definitely have First Rate on my first call list.

Andrew Sandoval replaced damaged A/C ducts in our attic. When we called to report the problem he was at our house , did the inspection and the repairs in less then a week! Courteous, knowledgeable and honest....everything was explained to us in advance so that we could understand.......we would highly recommend him to anyone who has a A/C or heating problem.

This man is now my new ac tech for all my businesses and my house , Definitely recommend him to anyone looking for a honest tech that does great work and is not afraid to go the extra mile to make sure everything is running to perfection . I pray to God I don’t have anymore issues with my ac , but I also thank him for helping me find you . Thank you !

I had Andrew do a system check up before this summer heat comes. He found several serious issues caused by another tech. It was all caught just in time. We are super grateful!

Very prompt. Very knowledgeable. Very reasonable in price. Did good work. I’ll be using them again!

On time courteous and very knowledgeable of the work he showed up and had us going in 30 minutes

He was on time, knowledgeable and friendly. He easily diagnosed the problem with my A.C. system. He offered suggestions based on what he saw, but wasnt pushy or tried to sell me anything.I would highly rec6his services to any with home AC problems.

Thanks for keeping the a/cs running a little longer till I can save up to buy new units.... Definitely use FRS on that project... And some people are just made to not be claustrophobic in tight hot spaces. getting it done.... nice job

My heater went out on New Years Eve. After looking online I decided to call First Rate Services and what a great choice. Andrew came by and fixed our problem. I will be recommending First Rate Services to all my family and friends.

I couldnt believe how quick they figured out the problem. At a very reasonable price. May GOD continue to bless him. Thank u

Professional services at a reasonable rate, owner actually works on the field and is overseen job performance. Goal oriented, business minded, respectful, and goes the extra mile in satisfying his customers!!!

Out of 3/4 other businesses I called. Andrew and his business were not ONLY the best prices I could find. He was also the fastest to arrive. Was very polite and explained everything before doing extra work. There were NO hidden fees! JUST GOOD HONEST HARD WORK!! I refer all my own clients and friends to his business only.

Very thorough and diligent work. Very informative, and clean, these guys are the best!

Technician was very friendly and explained everything. Price was very reasonable. I’d recommend this company to everyone.

Great service. Went above and beyond. Really knowledgeable. Highly recommended.

Great work, Andrew explained every step in the process while he performed my maintenance on my units. Will definately be using First Rate again for any future AC issues.

Andrew has been my A.C service provider for several years Im very satisfied with his work I have recommended his work to many others including several family members and they have been beyond satisfied

Andrew and First Rate Services are honest, trustworthy and reliable.His work comes highly referred and recommended for getting the job done with superior quality and professional work along with exceptional GRADE A, FIRST RATE SERVICE 👍

Andrew really knows what hes doing. A TRUE PRO WOULD FOR SURE CALL HIM AGAIN

I got my A/C cleaned by First Rate Service my A/C is working better just like band new Andrew was very knowledgeable & helpful

Called them and they did a great job they showed up fast .. respectful I will recommend them.. thanks

Excellent service, honest, and trustworthy. This company does absolutely great work at a affordable price

Andrew is a very honest a/c man, knowledgeable and reasonable I recommend his service 👍in my book

Andrew did an amazing job. He had a quickResponse time Real knowledgeable on what hes doing

Thank you Andrew for continuously going out of your way for your customers. We will continue to recommend your services to everyone we know!

These guys are professional and really know their stuff. Would recommend to anyone!

First rate service was fast, reliable, and honest. Provided quality work.

Andy has been my go to AC guy for over 10 years, he is very knowledgeable fair ,a hard worker .

Im a plumbing contractor and have known Andrew for many years and have worked with him on many jobs. He is a straight shooter, honest and up fornt. You can always tell if Andrew has worked on or installed a unit, due to some of the neatest and cleanest workmanship that you will find. He also educates customers on proper preventive maintenance, dues and donts, and he will fill out and register warranty information for customers witch I find is very helpful. Thats just the type of service you will get with Andrew. I highly recommend using First Rate Services. You wont want to use anyone els.

Andrew Sandoval was very helpful when I called about my ac thank you very much

Highly recommended. Very professional, extrextre reasonable with their rates.

Great fast and reliable service would definitely recommend to everyone

The service was absolutely first rate. Would always use Andrew!!!!

We always call him everytime we have a problem with our ac/heater and everytime we get amazing results!! Amazing pricing for amazing work!!

Very professional and informative. Thank you

Excellent service and expertise; very happy with results.

Everything good the best there can be.

Installed UV, worth his price.

Well done, fast and good prices!

Excellent service and work!

Exelect job Andrew

EXCELLENT SERVICE