I visited Als after getting a repair bid from the Volvo dealer for my faulty sunroof. Dealer had given me an estimate of $4500 to completely replace the sunroof mechanism. I had asked the service writer at Ken Garff to double check with technician and they came back and confirmed and said insulation from the headliner had jammed up the mechanism. There was no option and indicated the sunroof would not work with anything short of full replacement of the unit.I took the car to Als and asked them to diagnose the problem. I gave them no them no heads up as to my experience with the local dealer. I got a call the same day and was told the issue was fixed and they charged me 2 hrs labor for an adjustment to the sunroof mechanism. Sunroof works perfectly.It is clear the dealer is possibly lacking the know-how and training to do anything but general maintenance and wholesale replacement of broken or inoperable systems (Warranty service). If you want a real technician, and someone passionate about the brand, skip the dealer. I highly recommend Als Volvo Service.

Amazing service, very honest & professional business. With a very fair price to add.They exceeded our expectations for sure. We will definitely continue taking our Volvo to Al’s... so glad we found a trustworthy mechanic shop....Michael G.

Als Volvo Service is the top shop in Salt Lake City for mechanical specialists. I had numerous issues with my vehicle and they did an excellent job with bringing it back to life. They were far more cheaper than the dealer and even did some things at no charge. Their shop was very clean and organized. It even had its own unique taste for decoration with some cool throwback antiques. I highly recommend Als Volvo Service and will be returning there with all my Mechanical needs.

Spectacular! I’m from out of town, so could only go off internet reviews. Al’s Volvo picked my car up from another auto repair shop that proved to be incompetent, at least in Volvo’s. Al’s then got right to work diagnosing and fixing a front axle cv joint and right wheel bearing. And they did it in 2 days with no advanced appointment! Super responsive and easy to work with and professional. I wouldn’t take my car anywhere else. Al’s is the best!

Friendly service, honest estimate of cost, and excellent work.

Wonderful, fabulous and not to use that WHs idiot description it was BEAUTIFUL.Birk is the best.K.

Great and fast service, would definitely recommend to a friend!

Al’s Volvo is always super helpful andProfessional. Their space is clean and they are all extremely knowledgeable about Volvo care and repair. They are conscientious about costs and value and help to ensure you are making the right decisions for your car.

Als has a very personable staff, clean facilities, and knowledgeable Volvo experts. I will gladly return to Als for any more repairs that come up in the future. All this effort in the middle of a pandemic.... And an earthquake!!!

Weve been taking our Volvos to Als for over 14 years! I Wont go anywhere else. Burkes knowledge of Volvos like his father Als . . . AMAZING! One thing I particularly appreciate about Burke is his attention to detail. Im absolutely sure he recently saved my daughter from what could have been an awful accidenta because he is thorough. Another reason we only go to Als, And this is BIG, is because they are ALWAYS-HONEST with us. If you want outstanding, knowledgeable service you can trust to be Honest, visit Als Volvo and say hello to Dee. Shes the kindest of all.

These guys were the best - I had a small issue and they took care of it on the spot!! Thank you!

I was in and out in a flash. They called several times along the way to keep me apprised of the progress. Car now runs like a charm. Ive taken my Volvo to other places who dont specialize in Volvo specifically. They royally screwed up my S60 and took weeks to do the repair because they had to wait to rent tools from other shops. Ive now owned four Volvos. Als is awesome. These guys are the best around for Volvo, hands down.

Had my 4 wheel alignment done here. It was well priced, and they went above what was asked to do. They are honest you can feel it. I would recommend Als Volvo anytime.

Al is a 20 year Volvo veteran. He is no-nonsense, will never charge more than needed and it is very easy to work with. Als wife is very friendly and helpful. Will definitely come back when my Volvo requires another repair.

Als is awesome!! I would not take my car to anybody else, a true professional! I have had my Volvo serviced here 2 times and both times we wonderful. I read some of the other comments that are negative - and I totally disagree with them. We should be so lucky to have an expert such as Al.

His prices were good, service was good. But watch out for this guy, hell do unauthorized repairs on my volvo and also he would take far too long to finish. One time he had my car for ten days. Then when it was finally done there would be an extra two or three hundred $ more than the original quote. I repeated to AL many times, call before you make any extra repairs. He never would. So, thats how the guy makes his extra dough. Granted my car was better off with the repairs, but thats not the point.

Dean was great and helped me with a big fix on my car

Our Volvo is old and we want it running for our kids. Al and his wife are honest and hard working small business owners. Also, they will take more time than the dealer. If you can spare being without the car, then this is a great economical option. Al rightly found out what exactly was wrong and charged me only $150 to get the repair done vs. a dealer who wanted ~ 1200$ to blindly replace an entire electrical system. I felt that Al really impressed me with more in depth know how than the dealer at a fraction of the resulting cost.

I had to leave my 940 Volvo in Salt Lake City for a transmission rebuild last year. Al rebuilt it, including sending the torque converter to Idaho for refurbishing, While working on the transmission, I had him put in a new oil pan. As part of that job, he rebuilt my oil pump, a good suggestion for a car with 200,000 miles. Al, his son, and wife are easy to communicate with and very good about explaining why things need to be done. They really take an interest in your car and spot things that might cause trouble -- legitimate problems. Because I have such a good service shop there, I decided to store the car in Salt Lake so I will have something to drive when I come into town for longer periods. An all-around good operation that can cope with the problems of much older Volvos that sometimes need second-hand parts.

Awesome people and great service, took my XC 60 in and they fixed it with quality in a flash. More personable and better pricing than any dealership. Would reccomend anyone here.

I wont take my Volvo to anybody else. These guys are seriously great. They know their stuff and get it done.

Took my Volvo to a different shop after Als Volvo told me the rear differential needed to be replaced to fix a vibration felt in the cabin; this would cost over $1,000. The other shop in Idaho informed me that the front right wheel bearing had been stopped and that was the source of the issue. After the shop in Idaho replaced the wheel bearing, the vibration went away. Also they demonstrated a working AWD system of my car and that the rear differential was completely fine. If I would have stuck with what Als Volvo told me, I would have wasted $1,000 and never fixed the problem. Dont trust this shop

They did a great job but the prices are high!

Als volvo service is an amazing company they have done maintence on my car time and time again and they have always given top notch service for my car. I will always go to them first over any other automotive repair shop. GREAT service i have never been let down about anything they have done to my car i walk out of there with a smile an not to mention that old guy AL is sure a funny man. :)

Best reputation,best repair shop,very clean and reliable! Love the great service AL can fix anything :)

Al does ok just wont give you a firm estimate. The work is ok Im really thinking of finding someone else to work on my car. They have worked on my om several occassions mainly what they need is better buisness manners.

Owners only care about profit and not about the consumer. They also are very unreliable when it comes to getting back to you or keeping to a time they told you. I would recommend Utleys European Auto, and this is coming from someone who has owned many Volvo and went to Volvo only dealers in the past.

If I could give a negative star I would. I called in and talked to Dee last week to price out an A/C recharge. Dee quoted me $65. I asked her if that included the evacuation of the old coolant and a recharge of the new. Dee said yes it did. I made an appointment and brought it in. I stayed for the work because I live a ways away and they told me it would only take around an hour. When I got there AL checked it with his gauges and came in to ask me if I wanted to just add new or evacuate first and then do a full recharge since I was pretty empty. I asked him which was included for the quote of $65. He looked at me like I was crazy and told me the $65 was for labor only and another $50- $60 for the coolant. Luckily I record all of my calls on my cell phone. When I told him to stop what he was doing and that I just wanted to take my car somewhere else he seemed surprised. His son came over and asked what was going on. Al said i was fighting him on a couple dollars. I clarified and told the son I was upset because the price doubled. They both stated that I still had to pay for their time. They hadnt done anything yet except hook up a gauge to verify it was empty. When I told him I record my calls he didnt even want to listen and pretty much called me a liar. If he is angry he should talk to Dee who quoted the $65 to start with not take it out on the customer. All I wanted was my car back so I could take it to another shop who actually cares about their customers. Instead of unhooking it he filled it up and told me to pay the $65. Al I really wanted was to just get my car and leave but I was out of options. When we went in to get an invoice and for me to pay he told me cash only. I had to walk to the 7-11 to get cash. PLEASE PLEASE PLEASE AVOID this location. you cant trust a shop that does not stand by a quote for a simple repair on a car.

These guys are the best!! They know how to fix anything on a Volvo - would trust them to anyone.

Great